Europe Brilliance of the Seas Europe Cruise Reviews

This is our forth transatlantic so we know what to expect. From day one there have been uncalled for and primarily unapologetic things that have gone wrong. It was a back to back and on the second leg they kept us in the theater 3 hours because they couldn’t find the new sea pass cards. Management was very unaccomidating in the dining room. They were short staffed and would not combine a table of ...

This was our second Royal Caribbean Transatlantic crossing and what a contrast. Our 2018 trip was a real pleasure. This November 2022 cruise was plagued by mistakes. Almost every day there were last minute changes, conflicting and often duplicate scheduling of events on the ship. Repeatedly, crew made no seating or staging preparations for events. The Cruise Campus was a mess. Examples: Oe ...

My family and I had a wonderful 7 night cruise on the Brilliance of the seas in September. I was our first time going abroad and Royal helped with all the arrangements. They booked the air fare and transportation from airport to hotel to port and all back. It went flawless. The room we chose had a balcony and was very spacious and comfortable. The room attendant was very good and always ...

This was our chance to cruise with the whole family. We went with our daughter, our son and his wife and also our two grandchildren. We hadn't cruised to most of the ports before and we particularly looked forward to Dubrovnik and Santorini. As it happens, Mykonos and Split were were well worth a visit too; Dubrovnik: It is a wonderful place with great atmosphere, incredible architecture, and ...

My sister booked a cruise and I decided to join her. The itinerary was really great and we enjoyed all of the ports. The staff are probably not treated all that well by the employer as some were very good and many were not...rushed, inefficient, and likely not trained. Our cabin steward was fantastic. I had only been on smaller cruise lines before (Azamara and Viking ocean cruises) and would ...

Overall we were very disappointed with the service in the main restaurant. The issues included food cold and needed to be returned, possible food poisoning from coq au Vin, drink service very slow with reason stated it was hard to find wine glasses! Overall this ship appeared to us to be a training ship. Lots of corners being cut, lack of management of the staff to help guide them. The ...

So we picked this cruise to surprise my mother and sisters who were taking the same cruise. Mostly Italian and Spanish guests onboard, who are quite rude. We did our research so knew it was a small older ship. Booking: We booked a package with flights and transfers through our TA. Any questions we had, had to go through our TA who would often get 3/4 different answers from RCL Customer ...

We were really looking forward to cruising again post covid. The itinery suited us perfectly as we wanted to spend a few days in Italy prior to boarding. We have sailed with P&O and Marella before and loved them and were looking forward to trying Royal Caribbean as we had heard they were great for teenagers. Whilst the basics were there and nothing was terrible, we felt that this cruise fell ...

This was my first RCI cruise. I chose it for its itinerary. The cruise started from Vienna/Ravenna, and, let me be clear, Ravenna is an expensive and inconvenient place to start a cruise. I had wanted to revisit Venice for a few days prior to the cruise, and very early on, I wrote to RCI inquiring about transfers to Ravenna from downtown Venice. I heard nothing. I called them, still almost 8 weeks ...

Well, where do i start. Ship is old and states that it had refirbushment. Well that may be but it still looks old. Our room balcony had been touched up with paint. Paint was over furniture and on ground. Obviously dont know about drop sheets to protect everything. No entertainement, as in broadway style shows that i have been on with Carnival and NCL (which have all been excellent). No comedy ...