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2 Helpful Votes
Sail Date: October 2017
We've just got home from an incredible holiday! We had a smooth flight out to Boston from London, our pre-organised transfer was brilliant. The hotel, booked through Royal Caribbean, was fabulous and very well located. We got a taxi to the ... Read More
We've just got home from an incredible holiday! We had a smooth flight out to Boston from London, our pre-organised transfer was brilliant. The hotel, booked through Royal Caribbean, was fabulous and very well located. We got a taxi to the port the next day and we're a little bit overwhelmed with the huge queue to check in, it seemed we'd all been given the same embarkation time! It moved relatively fast though and before we knew it we were on the ship. Everything about the cruise was fantastic and myself, my husband and both my children loved every minute! The ship is beautiful, food was amazing and service impeccable! There was so much for all of us to do but no pressure to do anything at all. All the islands were beautiful and the weather made it even better! We didn't want to leave and certainly didn't want to go back to work! Must get planning the next one! Read Less
3 Helpful Votes
Sail Date: October 2017
We are a couple in our 70s with limited cruise experience. We had been on two Alaska cruises several years ago, and most recently a Holland America cruise (Eurodam) last April. Since we live in the Boston area, we wanted a cruise that ... Read More
We are a couple in our 70s with limited cruise experience. We had been on two Alaska cruises several years ago, and most recently a Holland America cruise (Eurodam) last April. Since we live in the Boston area, we wanted a cruise that was easy to get to (no airlines, no hotels before and after) and of limited duration. The 5-night cruise fit the bill, and the deal was too good to pass up. On the plus side, we thought the food and service in Chops was wonderful. We had purchased a 5-night dining package, so we ended up eating in Chops three night. We were disappointed that one of the specialty restaurants was sushi, which I don't care for. That left Giovanni's for two nights. The food there was good, but not great. I had lamb chops that were tough, and Osso Buco that was also tough. Didn't think that was possible. Breakfasts and lunches were in Windjammer. Breakfast was good, since we found the "fresh egg" station. Not a fan of those vats of scrambled eggs. Lunches were more of a challenge. They were heavy on the Indian foods, which I don't like. Hamburgers, hot dogs, and pizza looked awful. So I are salad each day. Very fresh, good options with roasted vegetables, cheese. I would also add that I am a coffee snob. I usually bring my own Starbucks on these trips. The coffee in the restaurants and at the coffee bar was great. And one final "plus" on the entertainment. We saw a show one night by a rock & roll cover band named Rookie. It was honestly one of the best shows I have ever seen. Now, the minuses. Being old and sedentary, what I like to do on a ship is find a quiet spot and read or listed to my iPhone. No place to go on board to escape the "music" and noise. It was a bit chilly to sit outside, so we tended to retire to the quiet of our room. Second, we were disappointed with the number of specialty restaurants. We would have liked Asian, Chinese, Middle Eastern. Even the Italian restaurant Giovanni's had rich and heavy food. There was a Mexican restaurant (Ritas), but the dining was sort of outside and it was strictly a la cart. Next, we found the room and bathroom kind of tight. Comparing it to our ladt cruise on Holland America on the Eurodam, this one has to go to Holland America. Even the room was a bit dated... no usb ports, very small safe, limited TV stations. Next, the smoke. We are not casino people, but the smoking in the casino spilled out to adjoining areas. Thankfully, we learned routes around it. And finally, the wifi fees. I kind of object on principle to these fees. We did get service for 24-hours for $19.95. I look forward to the day when cruise lines will just include it, like they do for electricity and running water. So, the bottom line: the cruise was good, but I can't say I am locked in to Royal Caribbean for the next one. Read Less
1 Helpful Vote
Sail Date: October 2017
If you're looking for a slightly different cruise experience, this one offers it. Halifax is a great town, Saint John and its tides are fascinating, and Bar Harbor has great charm. The 5-day length of this cruise is a great choice when ... Read More
If you're looking for a slightly different cruise experience, this one offers it. Halifax is a great town, Saint John and its tides are fascinating, and Bar Harbor has great charm. The 5-day length of this cruise is a great choice when you're looking for a more focused cruise. I thought the entertainment on the cruise was very good, particularly the bar pianist, Danny. The movie selections were also thoughtful and diverse. Interior cabins were fine, and had a surprising amount of storage space. They were kept clean and neat. The food was OK--only a few dishes registered as outstanding (the fruit-based cold soups, the crab cake) in the main dining room, Reflections. Service was all right there. Our cabin attendant was officious, and we really never warmed to him. It took him several days to understand certain requests. For that and the good but not great food, I took off a star. Consideration should be given to the locale--when it's cold out, rock walls and pools are less appealing, and alternative activities could be developed. Read Less
Sail Date: October 2017
I was overall happy with cruise for the most part. I would rate the cruise as follows, 60% as fun, entertaining, and enjoyable. 40% not so much, a lot of waiting in lines on numerous occasions. Maybe this is normal, but as a veteran, the ... Read More
I was overall happy with cruise for the most part. I would rate the cruise as follows, 60% as fun, entertaining, and enjoyable. 40% not so much, a lot of waiting in lines on numerous occasions. Maybe this is normal, but as a veteran, the Army might be more efficient in this area and vets know what I mean, a lot of hurry up and wait. Dinning room meals were disappointing, buffet eating was better by far, more choices not as much waiting. But then you had to serve yourself, I know some people like to be waited on. Shows and entertainment venues were very good, lots of laughs. Room was better than expected, we were in room with large port hole window, I would recommend a balcony if on a warm weather cruise. This cruise had many seniors, of which I am one, so some patients is required from younger individuals. All in all I would go again in the future, I would not go on a ship that holds more than 2,500 people, I can't imagine a ship with up to 6,000 passengers. Read Less
Sail Date: October 2017
This was only our 2nd cruise. Last one was 20 years ago on Royal Caribbean Song of America to Bermuda. We loved our cruise. Room was wonderful. We had a Jr. suite (1540). It was so nice and big with a nice balcony. The bathroom was ... Read More
This was only our 2nd cruise. Last one was 20 years ago on Royal Caribbean Song of America to Bermuda. We loved our cruise. Room was wonderful. We had a Jr. suite (1540). It was so nice and big with a nice balcony. The bathroom was big and had a tub and shower and lots of storage places for all our stuff. And it was very quiet. We also had coffee and fruit and muffins delivered to our room each morning. The food was fantastic. We ate all of our dinners in the main dining room and thoroughly enjoyed all of our meals. We sat with 4 other people and very much enjoyed getting to know them. We also ate at the Windjammer buffet for snacks and some breakfasts. The food there was also great. Each night about 9-10 pm we went to the Park Café by the pool for coffee and pastry. It was so relaxing. We did not go to any shows so I can not comment on that. We took 1 excursion to Acadia Park which was great but we did not book thru the ship. The staff were all very friendly and very helpful. Only ONE THING was upsetting. We had prepaid our gratuities ($33 per day). Friends of ours had told us that we could also tip someone extra if we thought they had gone above and beyond. So...the last day we find an envelope on our bed from the cabin steward basically asking for more money. I was not happy. It was very uncomfortable. An extra tip would have been at our discretion. This is not what it felt like. He was ok but not what I would call extra special. We put $20 in it and gave it to him. We told him what we had put inside and my husband ask him what people normally put in there. He said "20..30..50...20 minimum" NONE of our friends who have 500+ sea nights on cruses have EVER had an envelope left in their room! So how common is this? Anyone else had this experience?? This was a blemish on an otherwise perfect vacation. Read Less
Sail Date: October 2017
We chose this cruise because it was our first, so we wanted to stay close to home and have a shorter trip. This way we could decide if cruising was for us. We read some pretty awful reviews about this ship, so we were a bit timid about ... Read More
We chose this cruise because it was our first, so we wanted to stay close to home and have a shorter trip. This way we could decide if cruising was for us. We read some pretty awful reviews about this ship, so we were a bit timid about embarking. I must say, we are so impressed with the general crew, the care they put into making sure things are clean and service is provided with a smile. Food was over abundant and delicious! We have several food restrictions, and there was plenty of variety for us. The ship is older, and needs refurbishing, but we saw a constant effort to keep it clean inside and out. I understand it is going to be completely overhauled next month, so it should show better next cruise. We had a balcony on the back of the ship, and I would not have it any other way. We had pedicures (yes, even my husband had his first pedicure!) and massages, and both were superior! We are definitely going to plan a cruise in the near future, and Royal Caribbean will be at the top of the list! Read Less
Sail Date: October 2017
Chose this line as it went out of Boston and I did not have to fly. Cabin seemed small and was musty but that was fixed right away. There is plenty of storage space . We had plenty of hot water. Embarking went fine. ... Read More
Chose this line as it went out of Boston and I did not have to fly. Cabin seemed small and was musty but that was fixed right away. There is plenty of storage space . We had plenty of hot water. Embarking went fine. Disembarking went slow and we were later than we expected getting off. The tours....well, maybe I picked the wrong ones but 2 of them seemed very rushed with little time to stop for highlights and hard to see what they were talking about through the windows.. Peggy's Cove was the best tour and the highlight of the cruise. Am glad that was the only stop as we got to spend time looking around.Our cruise guide was very informative as to that destination and the history of the area. The staff we had were wonderful especially Jonathan and Shankarsingh in the main dining room. Some of the food could have been hotter but it was tasty.The desserts were excellent (accounting for my weight gain). Only went to 2 shows. Had to stand for the first one so went very early for the second. Really enjoyed Rookie as that was my era! Read Less
1 Helpful Vote
Sail Date: October 2017
This cruise seemed interesting as I have wanted to visit Halifax for years. Hoping to see fall color as well as interesting ports of call we chose this itinerary. We have sailed on Serenade of the Seas before and liked the layout and ... Read More
This cruise seemed interesting as I have wanted to visit Halifax for years. Hoping to see fall color as well as interesting ports of call we chose this itinerary. We have sailed on Serenade of the Seas before and liked the layout and amenities the ship has to offer. Our cabin was kept spotless by our stateroom attendant and the Deck 8 location was ideal for us. Food at Windjammer has improved a lot since we last sailed on Serenade, dining room has gone down a notch or two, however. Shore excursions were all handled well and seemed to be a bargain.On the Acadia National Park excursion we had a lunch of lobster, mussels, potatoes, corn, bread and blueberry cake. All were yummy. It was great fun to explore the reversing rapids and the City Market at St John, New Brunswick. The thick and creamy seafood chowder was such a great addition to the tour. The last day on shore we took a tour called Best of Halifax which included a visit to the Citadel, the Museum of the Atlantic with a Titanic exhibit, a wonderful lobster roll lunch with great apple crisp and the beautiful lighthouse and postcard perfect village of Peggy's Cove. The cruise seemed to give me some bang for my buck. Such a wonderful way to celebrate the end of summer! Read Less
Sail Date: October 2017
We were not able to get the drinks we wanted on this package. We wanted a double shot of whiskey and we were told that the bartender could lose their jobs because passengers could fall and break their hip. We saw other passengers add a ... Read More
We were not able to get the drinks we wanted on this package. We wanted a double shot of whiskey and we were told that the bartender could lose their jobs because passengers could fall and break their hip. We saw other passengers add a cash tip on top of the bill and then they were given doubles. We saw this at the Schooner bar. The bartender at the Crown and Castle pub was very arrogant. Nothing is posted in their advertising or at the bar that you can order only one shot of liquor. The irony, I could order cosmos all day long with two shots of vodka but according to RCCL bartenders, "that isn't the same thing." A mai tai, was also a drink with more than 1 shot of liquor and that is ok to serve, but a double shot of whiskey is not. Mind blowing. If RCCL said that their policy is that the drink package is limited to one shot of liquor (like they mention your value of one glass of wine is up to $12.) that would be ok. Just don't make the rules as you see fit, or if it profits you to only make the doubles if you get a little extra cash. INSULTING. The spa receptionist was very rude and unwelcoming. When you pay for a $150 service,you would expect to be treated with respect. I was told to "sit over there and wait" (with a rude tone). I was also told "what do you want?" instead of "how can help you." Thank goodness the massage therapist was very professional. Was any staff happy to be working? With the exception of our great cabin steward, and the waitstaff at Giovanni's, Chops and Izumi, and Alicia who helped us when we missed our "tender time" for our tour, everyone seemed grumpy. One staff member told us he couldn't wait to get off the ship, he only had 7 days left on his contract. Not something I would think you would share to a passenger. I apologize for the rant. Last year our Harmony of the Seas trip was fantastic. The staff was superb. Maybe because this is an older ship no one cares if you are happy. Read Less
2 Helpful Votes
Sail Date: October 2017
Loved the size of this ship. It was just right for our group of 6. Always something to do and very friendly staff. Had never been to New England or eastern Canada and wanted to add to my list of states and countries I have visited. The ... Read More
Loved the size of this ship. It was just right for our group of 6. Always something to do and very friendly staff. Had never been to New England or eastern Canada and wanted to add to my list of states and countries I have visited. The cruise seemed like the best way to see and do everything and have a wonderful time doing so with friends. We did several of the shore excursions and they were all wonderfully organized and fun. (Whale Watching in Fundy Bay, Peggy's Cove and fishing village, and Cadillac Mountain and Acadia National Park). Everything from the beginning of the cruise to the end was very well orchestrated and easy to follow. Would suggest giving a little more detail about how much time is spent getting to and from the point of interest as well as how much time is actually allowed at the main point of interest. We did not realize a big portion of our tours would be spent on buses traveling to and from. The crew members that we ran into were fantastic. They were fun, upbeat and very entertaining. Big thanks to Jonathan Isip and Ademerson Diaz -waiters in Main Dining-Reflections (they were awesome!!). As were the bar tenders at the pool - Elena Cucu, Ananbel Sierra, and Vladimir Radovinovic. Jason Cross -server was fantastic and very entertaining. And special thanks to our room butler for states room #9504 -John. He was very helpful and always ready to get us anything we needed. Our cabin was very clean and roomy. We ordered room service a few times and were never served food at the wrong temperature and always when we asked. We loved having current movies to attend and the entertainment was fantastic. So two comedians and the dancers. The dining experience in the buffet area was great as it was at Reflectiions. Our hostess for the 8:00pm reservations in Reflections was awesome as well. (didn't get her name) We were able to stay in Boston a couple days before leaving on our tour so we could do some sightseeing. The weather was great for our trip and would definitely plan another cruise to another area. We did encounter fog and the ship had to sound the fog horn quite often which made it difficult to fall asleep, but I understand the need to keep everyone safe when fog arises. Did not partake in any exercise while on the cruise. Gained some weight that week so maybe I should have. :) Read Less
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