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Sail Date: October 2017
We took this cruise out of Cape Liberty, NJ. It was easy to access and parking was easy. At the time of this writing, the parking fee was $20/day; which is a little bit of a price gouge, but not too much to cause me to find an ... Read More
We took this cruise out of Cape Liberty, NJ. It was easy to access and parking was easy. At the time of this writing, the parking fee was $20/day; which is a little bit of a price gouge, but not too much to cause me to find an alternative way to park my vehicle in the area. This trip was a 5 night cruse with one port of call: Bermuda. The ship, Anthem, is the newest Quantum Class ship. It reminded me of the size of Serenade; however, it was up to date and included some of the amenities that I experienced on Oasis of the Seas. The rooms were larger than Serenade. I stayed in room 8578, which is an Oceanview Suite with a small Balcony. This was perfect for 3 adults as it included a large king bed that can be split into two single beds and a separate pull-out couch. The stateroom attendant, Stanley, delivered the excellent and friendly service that I've experienced in every previous RCI cruise that I've taken in the past. Some of the Oasis amenities included: Rope Climbing, Wave Pool and the Robot Bar (not included on Oasis). The dining experience was also wonderful. Windjammer was our favorite location as they provided consistent breakfast and a great variety of lunch and dinner options throughout the trip. Each evening included food from different cultures; however, they also provided the traditional options for people who wanted the bare bones! The entertainment was exceptional as well. I saw The Gift, Spectra's Cabaret and Mo5aic. All of these performances were on point; however, if I had to choose my favorite, that would be Mo5aic! The ship also included two large entertainment venues: Royal Theater and Two70. The Royal Theater was a traditional theater with 21st Century updates. The shows performed here were assisted with an excellent backstage staff and went on without a hitch. Two70 was a modern venue with a variety of seating options available to the guests. It can be best described as a perfect blend between a Lounge and a Theater. Two70 is a must see! I would go again; however, I prefer to ride this ship with a different itinerary. I enjoyed Bermuda, but it was high-tide as it was the middle of hurricane season (October 2017). Given my experience on this ship, I am excited about seeing the new Oasis Class Ship, Symphony of the Seas when it is released! Read Less
5 Helpful Votes
Sail Date: October 2017
We booked this trip because the price was right and it was my son's 8th birthday. It also fell during a holiday week so I didn't feel too guilty for taking my son out of school as he only missed three days. We used the check in process ... Read More
We booked this trip because the price was right and it was my son's 8th birthday. It also fell during a holiday week so I didn't feel too guilty for taking my son out of school as he only missed three days. We used the check in process online and it was hassle free. We were on the ship very quickly with very little wait. Things went downhill from there though. The lunch in the buffet was subpar. We live in New York and are accustomed to good food. I have sailed with RCI in the past and have always said how superior their food was to other cruise lines, that was not the case this time however. The windjammer was gross food wise and confusing to navigate. A lot of the serving staff was standing around and was not helpful in helping us out. They have those new coke machines but you are only able to use them if you have your special cup. Who the heck wants to carry around a cup everywhere??? The other issue is the seabands that are supposed to help replace the seapass card. Great in theory but you still need the seapass card to leave the ship. Not every area is equipped to handle the seaband (casino, etc.). It was a waste of money. Next issue was that I prepaid for a $50 arcade card for my son as a birthday present. However, what they do not say is that it is not an actual card and once the $50 is used it does not deactivate. So left unchecked my son could have spent an additional $50 each day of the cruise (there is a $50 limit per day). There is also no way to track how much is left of the credit (other than going 10 floors to guest services) so I had to do math and count every time the card was used. Also the arcade only has a handful of games several of which didn't work. We were disappointed with the pool deck. There is a main pool, an in door pool and the solarium which is adult only. Only the indoor pool is open after 7pm (until 11) but the hot tubs are closed. There are no slides. We barely used the pool. So, back to the food. The food in the dining room was not good. I ordered a NY Strip med rare. I specifically told them that I did not want it if it wasn't med rare. It came out medium well. My waiter insisted on trying to make it right and getting me a new steak. He brought it to me and it was raw. The garnishes were so salty that they were inedible. We were talked into purchasing a dining package (3 night) however with the exception of the Japanese restaurant, the other specialty restaurants were already booked (must have been booked online before the cruise left). So technically they were selling packages under false pretenses. We saw three shows (The Gift, Spectra's Cabaret, and We Will Rock You). While the story line was bizarre and vague, the performances in The Gift were outstanding. I could have done without seeing Spectra (other than the visual effects which were amazing). We Will Rock You was excellent (not exactly child friendly though)! We prepaid our gratuities and I cannot help but wonder if that is why we didn't get the over the top attention of our cabin attendant. Guess they feel if they got their tip already they do not need to work any harder. My son was disappointed that he only got a towel animal on the second night. His bed wasn't even made up for him on our last night. He did the bare minimum of what was required. Also, our bathroom always had the faint but distinct smell of urine. There were moments of greatness though. Our son has ADHD and we were concerned how he would do on a cruise. On the second day I brought him to Adventure Ocean (the kids program) and I'm only half kidding when I say we barely saw him the rest of the cruise. You are able to drop them off at 9am with pick up at noon and then drop off again at 2pm and then they can stay until 10pm without an additional charge. They even take them to dinner. Our son BEGGED to go there everyday. One night we decided to do a late show and left him from 2pm to midnight for $14 ($7/hr after 10pm). He didn't even want to leave. This was a great win for us. We got to enjoy our vacation and he enjoyed his. I spent a lot of time in the casino and had enough tables (I play blackjack) that I never had to wait for a seat. I played bingo and thought it was absurdly expensive...$40 for a six face and only 3 games are played. Our three outstanding meals were at the Japanese restaurant. We both had the Poke Bowl all three times, with different rolls each night (less memorable). But the Poke Bowls...they were AMAZING!!!! Other areas that fell short was the air-conditioning of the ship (it always seemed a little too warm), the wait at the bars and dedicating a lot of resources to the selling of watches. Another issue we had with the food was the lack of places to eat at certain times (after dinner hours and the time between 3 and 5ish). Overall we had a good time...none of the above taken singularly ruined our trip and while I am over critical in hindsight we certainly enjoyed our vacation, however, in the future we might explore another cruise line or ship Read Less
Sail Date: October 2017
Have tried other lines, but Royal Caribbean is truly the one to really treat you "Royally".. We have traveled over 10 times with RCC and always been happy. Others are nice but lacking in some category, mostly their attitude and ... Read More
Have tried other lines, but Royal Caribbean is truly the one to really treat you "Royally".. We have traveled over 10 times with RCC and always been happy. Others are nice but lacking in some category, mostly their attitude and service performance. The ship Anthem of the Seas is truly an experience of its own. Large, modern designs, latest technology, and top notch staff. The food, entertainment, staff, cleanliness, concern for your safety and health are their priorities and it is obvious from the moment you arrive at the terminal to board. Embarking on our trip was so fast, we arrived at the terminal at 12:20 and were on the ship by 12:40. The best experience ever. The new "North Star" was so awesome, watching some in the flying machine was also very exciting, I wasnt brave enough at my age, but it appeared to be so much fun. I cant wait to get on my next voyage. Read Less
Sail Date: October 2017
I am a loyal cruiser with Royal Caribbean and my new husband and I took this cruise as our honeymoon. The room was great, but the air conditioning was poor, it was always hot in the stateroom. The man taking care of our room, Joel, was ... Read More
I am a loyal cruiser with Royal Caribbean and my new husband and I took this cruise as our honeymoon. The room was great, but the air conditioning was poor, it was always hot in the stateroom. The man taking care of our room, Joel, was wonderful and a delight to talk to. The food in the main dining areas was poor, the meat was terrible, and the selection didn't change much from day to day. The ship was extremely crowded, the promenade was much smaller than other ships which made it worse. The bar service was slow and unfriendly, except for the solarium bar. The crew there was wonderful, especially Jenree and Joseph. We tried to play bingo, we were a few minutes late, but it hadn't started yet and they hadn't gone over the rules yet, and the staff refused us a chance to play. I would not recommed this ship. Read Less
Sail Date: October 2017
Embarkation was so smooth, we were on the ship in less then 15 minutes, disembarkation is only smooth with a porter, if not, the lines are enormous (not enough Custom Officers). This ship is Awesome, very clean and so much to do. All the ... Read More
Embarkation was so smooth, we were on the ship in less then 15 minutes, disembarkation is only smooth with a porter, if not, the lines are enormous (not enough Custom Officers). This ship is Awesome, very clean and so much to do. All the Staff was always very friendly and helpful. We usually ate at the buffet which has something for everyone! They have onboard Entertainment and Activities for all ages. The Shows are great, all pools are very clean, and life guard at all times. All public and private areas were very well kept . The unique thing about this ship is the artwork, pictures in the elevators and hallway, Flow Rider, Rip Cord, bumper cars, roller skating, circus. Two70, was very relaxing during they day, you can have a quiet breakfast or lunch there, sit and relax, and at night enjoy the shows there. Looking forward to cruising next year.. Read Less
1 Helpful Vote
Sail Date: October 2017
I would not cruise Royal Caribbean again. Compared to 7 other cruises I have taken on other lines this one did not measure up. Staff was not accommodating nor friendly. Acted mechanical. The food is not the quality I expected although the ... Read More
I would not cruise Royal Caribbean again. Compared to 7 other cruises I have taken on other lines this one did not measure up. Staff was not accommodating nor friendly. Acted mechanical. The food is not the quality I expected although the Windjammer buffet dining room served great food the main dining room was lacking both food quality and service quality. very slow. Purchased the beverage package and was disappointed. the specialty coffee shops were always very busy with a line and only 1 barista. And from what I saw only 2 shops served specialty coffee The soda machines providing refreshments were sparsely located and I had to hunt for them. Bottled water IS available everywhere because alcohol is everywhere. The disembarkation was a mess, people cutting in line was a huge disappointment. They offer "complimentary breakfast" but label the room service charge in such a way it is deceiving. Many other passengers that I spoke to were under the impression all was free and complimentary when in fact all room service has a $7.95 charge per order. Food availability was poor after 10 p there is 1 pizza shop that serves hot pizza nowhere else can you get hot food on the ship unless you order room service. And after a show, half the ship is trying to get a piece of pizza. Very poorly thought out. all in all would not cruise RC again. I felt much more special and relaxed on a Carnival Cruise, funny because they are considered the party ships but yet I was more relaxed....Availability of restrooms is a mystery as well if you had any type of physical issue good luck! Read Less
1 Helpful Vote
Sail Date: October 2017
We traveled with 2 other couples who are in their early 50s. The boat is very nice and well maintained. The food in Chops's and Wonderland is not to be missed. Wonderland is super but not for kids, I suggest late teans, at the youngest. We ... Read More
We traveled with 2 other couples who are in their early 50s. The boat is very nice and well maintained. The food in Chops's and Wonderland is not to be missed. Wonderland is super but not for kids, I suggest late teans, at the youngest. We are very frequent high end travelers so we are looking for top notch service. The food and service in Jamie's was ok but not great. The waitress did not know how to pour good wine which is not acceptable. I would still try the restaurant as there are limited other pay venues. The spa is not what it use be, the lack of a separate men's and women's steam rooms is not acceptable. Also, the men's room did not have any personal care products and since they charge for use of the spa the lack of these items, which they used to provide, is grossly unacceptable and shows just how much the line has cut back on the little things that can elevate a line and cruise experience. The other major problem is the lack of bar tenders and service in the bars. They are clearly understaffed and the strict measuring of the liquor resulted in half fillled glasses at full prices. On a number of occasions we refused the drinks until they were properly topped off. This severe cut back smacks of cheapness and permeated the whole cruise. RC has to let the bar tenders pour full sized drinks and the lack of nuts and basic snacks at the bars, that used to be provided, again shows how much too cost cutting effects the little things that make a difference. While I like RC and will cruise with them again mangegment has to review what they have cut back on and realize that cost cutting and cutting corners does not go unnoticed by the experienced traveler. On the upside our state room attendant Orlin was particularly good and made a huge difference, he unlike a lot of the staff was upbeat and always graeated us with a warm smile. Skip the cabaret show, it makes no sense and has no plot or theme. Read Less
Sail Date: October 2017
Love this ship! Toured it twice before this sailing.I was part of a small group of 6 cabins. There were 5 weddings onboard during this short 5 night itinerary! The one thing that I was sort of annoyed about was that Two70 was closed most ... Read More
Love this ship! Toured it twice before this sailing.I was part of a small group of 6 cabins. There were 5 weddings onboard during this short 5 night itinerary! The one thing that I was sort of annoyed about was that Two70 was closed most of the sea days due to the private events of the weddings. I was really looking forward to spending some quality time there as that is my favorite view. Otherwise, ship is great, but big. Lots of walking. LOVE Bermuda! But the 2 days there were way too fast. I prefer a longer itinerary to Bermuda, but wanted to experience this ship.I have been there at least 5 times and never get tired of it! The Gift was so bizarrre that we left after 10 minutes. It was very hard to follow. We will Rock You was slow at first, but then it got better and was very good! Spectra's Cabaret was very interesting and it was neat to see Two70 transform into a nightime venue. Terry LaVelle plays Spectra and boy does he have LONG legs! It was excellent! Overall I would sail on Anthem again, but I wish there was a longer Bermuda itinerary like other lines have. Read Less
1 Helpful Vote
Sail Date: October 2017
I was always wondering what an obstructed view meant. This room was on the 6th floor. I travelled with my wife and 2 children ages 9 and 7. The king sized bed was excellent. The bed for the kids was a sofa that had a trundle feature. You ... Read More
I was always wondering what an obstructed view meant. This room was on the 6th floor. I travelled with my wife and 2 children ages 9 and 7. The king sized bed was excellent. The bed for the kids was a sofa that had a trundle feature. You pull the bottom mattress out from under the sofa. It was even and comfortable. They had plenty of room. The bathroom was small(as usual) but clean and modern. The balcony was spacious and the sliding doors opened wide. The obstruction was that this floor is directly above the life boats. So, the balcony looks out fine. You can look for and aft perfectly. When you look down, you see the tops of the orange life boats. So, when in port, you can't see the walkway on the pier, but you can look out and see everything else. To me, it was a non factor the entire cruise. Read Less
2 Helpful Votes
Sail Date: September 2017
I am reasonably ill and was not sure if this would be my last vacation so was very excited about it. We booked to Bermuda because we had never been there. wanted to see new sights, and if sailed out of Baltimore. My niece lives in ... Read More
I am reasonably ill and was not sure if this would be my last vacation so was very excited about it. We booked to Bermuda because we had never been there. wanted to see new sights, and if sailed out of Baltimore. My niece lives in Baltimore, recently had a baby. and it's only a 7 hr drive from our home. My husband is claustrophobic and did no wish to fly this trip. The embarkation process was very fast, they were waiting for us with a wheelchair and could not have been more helpful. We boarded the ship and sought out Windjammer, their buffet restaurant. So did every other cruiser within a 100 mile radius. It was packed and seating was scarce. We had brought along our adult son who had recently ended a long term relationship. He needed cheering up, and we needed assistance. He found us a table and got us drinks, that was the best he was able to do. Shortly after they announced cabins were ready. Our cabin was an outside stateroom with ocean view. It was definitely a tight squeeze but attractive. Last year we sailed on Carnival and while Carnivals cabins were definitely older and shabbier they were slightly larger. The general public areas were equally lovely on both ships. That first night we went to the piano bar and listened to J.R. who was quite good. We were unable to gamble until we were in international waters on day 2. The seas were rough following the recent hurricanes and we chose to retire early as we were slightly sea sick and wobbly. Day II the casino opened and we had a lot of fun and lost little. We attempted the Windjammer again, I am on a scooter because of my disabilities, not one RC employee offered assistance. It was also very crowded as usual. My husband and son snagged some lunch, but rather than make them battle the lines twice I decided to wait for dinner. I must say the food in the main dining room was excellent. The menu far more extensive than what we experienced on the Carnival Paradise. The food was excellent with one exception and the service also excellent. Virgillio and Jingxia were both pleasant and attentive, We went to a show that night and it was nothing to right home about. I have found few cruise ships with above average talent. Simon Cowell often described contestants as cruise ship candidates, I never quite understood that until recently. We were unable to partake of any shore excursions due to my limitations, but were still able to shop on the wharf. Bermuda offers little in the way of home crafted items but would highly recommend the rum cake. The seas were rough throughout the cruise although we certainly can't blame that on RC, We did order room service and there is an automatic $7.95 charge for anything. We wanted to try the Wagou ? beef burger. I couldn't tell a difference in that and any other HB. The chicken wings were good. We tried the Windjammer several more times, and again never once was I offered assistance. Last year on Carnival, I no more than entered the buffet area (can't remember the name) when 2 or 3 attendants were there offering to carry my tray and assist me in any way. I did call customer service on the boat to complain and was told they would get back to me. The manager did call me and said they would email me with a discount offer to accommodate me. I have yet to hear from them and we have been home 7 days now. So, here are my ratings, Cabins, slight edge to RC, Carnival was slightly larger but RC more aesthetically appealing. Food in Main dining room, RC definitely wins this one by a mile. Their food was more creative, more extensive, and more delicious. Atrium, bars, pool deck etc. pretty much even both are very attractive. Entertainment both get a C- so another tie. Service, dining rooms, both were excellent. Windjammer vs Carnival's, Carnival wins by a huge amount. When you are handicapped, assistance without having to seek it out means a lot. In fact in means so much that next years cruise should I be so fortunate as to have one will be with Carnival. Personal touches out weigh age of ship etc. Read Less
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