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Sail Date: November 2017
I have never been to Spain! (sounds like a great song lyric) This was such a great deal, and the itinerary couldn't be beat. The staff was fantastic, from the MDR to the Room Steward (thank you, Joseph, for all the hard work)., to ... Read More
I have never been to Spain! (sounds like a great song lyric) This was such a great deal, and the itinerary couldn't be beat. The staff was fantastic, from the MDR to the Room Steward (thank you, Joseph, for all the hard work)., to Guest Services, to the Entertainment. This was the most amazing trip of my life, to date. There was some wear on the upholstered chairs in the Colony Club, but other than that the ship looked absolutely fine. Where else can you see a juggler, a ventriloquist, singers, dancers, pickpockets and the like without getting in your car and dealing with parking, etc.? I thoroughly enjoyed every minute of this vacation, and especially having lunch with the Activities staff along with other solo cruisers. I did make suggestions to add more gluten-free options in the dining venues, as well as low sodium. I would definitely go again! Read Less
1 Helpful Vote
Sail Date: November 2017
Royal Caribbean was very cheap this time around and I will never sail with them again. I felt I had to pay for everything if I wanted it. They didn’t heat the pool everyday, some days it was great and some the pool was so cold ... Read More
Royal Caribbean was very cheap this time around and I will never sail with them again. I felt I had to pay for everything if I wanted it. They didn’t heat the pool everyday, some days it was great and some the pool was so cold that we couldn’t go in. We were told it was the same temperature everyday and that was not true. The internet service was inferior, some days we couldn’t sign in at all and it was not cheap. The food was sub-par, there was NO lobster night. Some nights the choices for dinner were not good. They kept on pushing “specialty dining”. The beds were old and hard and the pillows didn’t smell good and they needed replacing. You had to ask for shampoo and body wash. the rooms were old and creaking, the curtains were not blackout ...... I have never been on a cruise that didn’t serve lobster one night in the dining room. The entertainment was terrible. Read Less
1 Helpful Vote
Sail Date: November 2017
My wife and I obtained our emerald level on this cruise which shows we have limited knowledge of expectations. All our cruises have been on Royal Caribbean and we have been satisfied with our previous cruises. This particular cruise ... Read More
My wife and I obtained our emerald level on this cruise which shows we have limited knowledge of expectations. All our cruises have been on Royal Caribbean and we have been satisfied with our previous cruises. This particular cruise became very unsatisfactory for me personally very early in the cruise when the staff froze all my insulin rather than just putting it in the refrigerator as I requested. I learned that medical supplies that need cooling should be given to house services and not to the customer service desk. The on board doctors did not know what happens to insulin if it is frozen and initially did not know if I should try using it when It was thawed or not. They finally decided that it was probably safe to use but they did not have any idea if it would be the same strength or not. They suggested I monitor my blood sugars and adjust the amount of insulin until I got the desired effect. When I revisited medical complaining of not being able to control my blood sugar levels after increasing the amount of insulin above where I was comfortable to increasing to they told me to watch what I was eating and continue monitoring the sugar levels. They did not seem worried about the levels I was experiencing and not very helpful in helping to resolve what I felt was a very serious situation. The only other issue was the noise made from the adjoin room 4045. Normal children noises are expected but kicking the walls after 10pm go beyond the acceptable. We were told the parents were not willing to help reduce the noise level nor limit the time period. We were happy with the interior stateroom and available activities. Meals were well prepared and had a satisfactory meal/diet choice. Read Less
5 Helpful Votes
Sail Date: November 2017
Chose RCL for TA because we’ve done TAs with RCL before. Found Rhapsody of the Seas to be disappointing. Even though she’s had a facelift in 2012 she is worn. Wooden tables are scuffed. Table in the Viking Lounge had red ... Read More
Chose RCL for TA because we’ve done TAs with RCL before. Found Rhapsody of the Seas to be disappointing. Even though she’s had a facelift in 2012 she is worn. Wooden tables are scuffed. Table in the Viking Lounge had red wine stains on the table top. I went into the ladies room to get some moist paper towels to clean the table. Balcony cabin roomy enough. Menu at the Windjammer repetitive day after day. In dinning room appetizers were identical day after day. Food was tasty enough. Entertainment is the usual comedians, singers, dancers, etc. nothing special. Piano player in the lounges was not only, awful, but also was shabbily dressed. I expect the entertainers to dress formally when they entertain. The ships size is very manageable. Getting from one end to the other is easy to navigate. Films shown on this voyage were truly geared to kids. There were very few children on the sailing. Read Less
1 Helpful Vote
Sail Date: November 2017
We choose this cruise as it stopped in the Canary Islands and was supposed to go to CocoCay (lol) and to try a transatlantic. We treated ourselves to a junior suite as we were celebrating our 25th wedding anniversary and although the ... Read More
We choose this cruise as it stopped in the Canary Islands and was supposed to go to CocoCay (lol) and to try a transatlantic. We treated ourselves to a junior suite as we were celebrating our 25th wedding anniversary and although the suite itself was nice, there was too much noise from above. We were one cabin away from spa so have no idea what all the noise at night was from since the Park Cafe was on the opposite side. Guest services were no help after we complained to them about it. Entertainment on the ship was awful. The tribute group to the Beatles was good and so was the Celine Dion person (though her show was too loud) and we had also just seen her on the Brilliance. Getting tired of the repeated entertainers and shows on the medium/smaller Royal ships. Our stateroom attendant and our dining staff were great. Through no fault of our dining staff, as the head waiter decided that I didn't have to order ahead of time due to my having food allergies, I once again was given a plate with sauce and items I couldn't eat. This is the second time this has happened in three sailings so I no longer feel Royal is taking food allergies or dietary concerns seriously. We were disappointed in the activities being offered on a transatlantic. We hoped there would be lectures, better movies, etc. but Royal just did the same old stuff like they do in the Caribbean. The disembarkation process in Tampa was the worst we have every experienced. So very slow and not enough room for the luggage and all the people. Definitely suggest you miss this port. Although the cruise was fine, we are thinking it is time to look at other cruise lines. Read Less
Sail Date: November 2017
The ship seemed well maintained. I loved the Solarium pool and the whirlpools in the main pool area. It would be nice if the whirlpools in the Solarium had jets. The food was good, though they never served a lobster dinner in the dining ... Read More
The ship seemed well maintained. I loved the Solarium pool and the whirlpools in the main pool area. It would be nice if the whirlpools in the Solarium had jets. The food was good, though they never served a lobster dinner in the dining room, though they did in the Windjammer. There is not enough room in the Windjammer nor enough seats. I gave up eating there and ate all of my meals in the dining room. Some of the servers in the Windjammer were rude, cutting off guests to get where they were going. The servers in the dining room were mostly very good. Our dinner servers were great. The cabin was the smallest cabin we've had but functional. We were in it for 22 nights (back to back cruise) and the only real complaint was the mattress. It was hard as a rock. I let the steward know and she got some mattress pads to help cushion the mattress but I still had a lot of back pain. The cabin steward was very good. Some of the entertainment was very good, but some of it wasn't. One thing was good with the entertainment was they varied it for the back to back cruisers. Only 5 shows were repeated and of those 2 changed the show. 1 of the cast productions was very good, 1 was OK and the country music show really wasn't up to par, it seemed more of a parody of country music than a celebration of it. The cruise director was funny, enjoyable and didn't bombard us with notices. He helped make the cruise enjoyable. The ports we stopped at were great and that really helped us enjoy the cruise. All in all, it was a very enjoyable cruise so we booked another transatlantic next year. Read Less
Sail Date: November 2017
This was a vacation that I took with family members all of whom are retired. The first leg of our cruise was the eight day Italy and Mediterranean cruise on the Rhapsody that began on October 24th, 2017. We decided to continue on the ... Read More
This was a vacation that I took with family members all of whom are retired. The first leg of our cruise was the eight day Italy and Mediterranean cruise on the Rhapsody that began on October 24th, 2017. We decided to continue on the transatlantic crossing on the Rhapsody, back to the United States that ended in Tampa. We found the Rhapsody of the Seas a very small and old ship. The ship itself seems very dated and in need of a return to dry dock for refurbishing. ( We heard rumors that the ship's days in service are numbered and that RCCL is on the verge of selling her) Though we encountered many people who love the small ship experience, I personally love larger and more modern ships because they offer more variety in the entertainment and daily activities. Even the onboard shops on the Rhapsody offered very limited and unappealing merchandise. Though the Rhapsody is a small and dated ship, we found the crew to be very friendly, thoughtful, courteous and helpful in most ways. The ports of call to Lanzorite, La Palma and Gran Canaria in the Canary Islands were amazing. Each one of those cities was interesting and different in their own ways. RCCL staff did an excellent job in arranging shore excursions in each of these ports. The tour guides spoke excellent English, were natives of those cities and were generally enthusiastic in guiding and showing us passengers through their cities. And for once, the tours provided by RCCL were reasonably priced and seemed competitive with the private taxis and cars situated at the piers. All of the ship's tours were provided on air conditioned, clean and modern coaches. We missed the Coco Cay stop because high winds prevented the use of tender boats to transport passengers to the island so i cannot comment on that port of call. Read Less
1 Helpful Vote
Sail Date: November 2017
We choose this cruise because it did not go to the Caribbean, to unknown islands because of the Harricane. We wanted to see more of the Canary Islands. We were disappointed that the Captain knew that he could not 'tender' at Coco Cay and ... Read More
We choose this cruise because it did not go to the Caribbean, to unknown islands because of the Harricane. We wanted to see more of the Canary Islands. We were disappointed that the Captain knew that he could not 'tender' at Coco Cay and Royal Caribbean did not make provisions to stop at another port, i.e. 'Nassau or Freeport' probably because it cost 'money'. The terminal in Tampa is way too small for the number of passengers on this shio, and there luggage. There were only three Imigration Officers processing the passengers, therefore we were only group number eight and were two hours late leaving the ship and another hour going through Imigration with a Porter, longer if you were on your own. There is no "Globa Entry" at this terminal to expedite Imigration. Royal Caribbean, Imigration and the City of Tampa need to address these issues if Royal Caribbean wants people to cruise from Tampa. We were also 2 1/2 hours from the Skyway Bridge to docking which was over a half hour late. Read Less
Sail Date: November 2017
We chose this cruise because of the excellent value, the Loyalty program and the destination. We love Barcelona and live part of the year near Tampa, so the itinerary was important to us as well. We have wanted to visit Lanzarote and it ... Read More
We chose this cruise because of the excellent value, the Loyalty program and the destination. We love Barcelona and live part of the year near Tampa, so the itinerary was important to us as well. We have wanted to visit Lanzarote and it will not disappoint if you like moonscapes and volcanoes. We booked with an alternative tour agency and spent about 6 hours on the island. Gran Canaria and La Palma were also ports we hadn't visited before and we enjoyed shopping and visiting these ports on our own. Although the ship is older, it is well maintained, but could use some updating with fabrics and carpets. This cruise had well over 700 Diamond/Diamond Plus/Pinnacle members and we never felt shortchanged on service, food or drinks in the lounge. Now that members can also get 3 drinks per day in the bars, we feel that decreased the load on the Diamond Lounge. We completed a survey on board about the lack of ballroom dancing in the Shall We Dance lounge and were immediately contacted by the cruise director Graham. He explained the reasoning for the decision and we were very pleased to have one evening of dancing with the orchestra on the beautiful wooden dance floor there. Read Less
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