I chose this cruise because the departure port was close to my home. I was expecting RCL to provide better services and overall experience than what I received. It was very annoying that the wait staff was made to constantly walk the ship and approach you to try to get you to purchase things (restaurants, drinks, etc). When I'm on vacation, the last thing I want is to be solicited. It was also ...
We chose this trip for the deal. Getting on the ship went smoothly. This was my first cruise and my husband's second. Our cabin attendant failed to give us a copy of the ship's compass for the first day, so we were sort of lost and did not know what to do. Our cabin was very small and very noisy from steam banging in the pipes. The water in our cabin was way too hot. We had no cold water. You ...
We chose this cruise because the port was close. I usually stay at Marriott’s and I am used to clean comfortable rooms. The room made me uncomfortable. I did not want to go down to get dressed up for dinner and spent any time in the room. My mother tried to sleep on the deck just to avoid having to be in the room. That proved to be too noisy. If you are not comfortable with old carpeting ...
Chose this cruise because we had a large group going and it was convenient to home at a price even the 20 year olds could afford. From the start things were disappointing. Booked this cruise for a group of 33 people. Only 32 made it on the boat because one of the young men with us had his passport in his backpack which was in another vehicle and was checked in by the people in that vehicle. ...
This was a getaway cruise for just my wife and I to relax away from our kids. However, it started off very poorly as soon as we got to the terminal. We spent almost 1 hour in our car in a line on the street waiting to get into the terminal parking lot. Then we spent an hour waiting in the Gold line to check in (Very poorly managed line versus tellers even when there was no one waiting in the ...
Stay away from Grandeur of the Seas! Ship was old and lacked any luster or imagination. 1 towel animal in 5 days, no ice sculptures or food carvings. Nothing awe worthy as on past boats and cruise lines.
State rooms had cleanliness and maintenance issues. Prepaying for gratuities seemed to mean no sense or urgency or extra effort. Soda machines broke down. I had to hunt down bartenders to ...
We had MANY issues on this cruise. It started when we pulled up to the port and were told to come back in two hours, that the dock area was over capacity. It was noon, so we had to find somewhere to spend the next two hours and returned at 2:00. Apparently they were late in beginning boarding and MANY passengers were turned away and told to come back.
Our group had a total of 6 cabins. Of ...
We chose the 9 Day out of Baltimore on the Royal Caribbean Grandeur of the Seas largely because it fit perfectly in my kids' Spring Break. I understand that the Grandeur is one of RC's smaller ships, but it really needs to either add more activities for the kids to do or acknowledge it really should be an adult-only ship. Yes, there was a rock wall... that was only open a few hours twice a day. ...
Embarkation was easy and for the first time we used the self-assist baggage function for debarkation and were pleased with how easily we got off the ship -- we were through customs and in a taxi to the airport by 7:25. The quality of the food has continued to deteriorate but given the amount of the fare, this is to be expected. We found that the casino was abnormally smokey, but this was made ...
We chose this cruise because of the port stops. This has been our 5th RC cruise and our 44th cruise since December 2011, so we have a lot to compare this to. The entire ship needs upgrading. On 3 different days, there were times when the toilets did not flush. The public bathrooms were not taken care of very well. There were occasional smells of sewer gas in our bathroom and other places around ...