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286 Royal Caribbean Baltimore Cruise Reviews

This is only my 4th cruise. And i had a great time solo parenting with 3 kids. But nothing was particularly OMG breathtaking, either. The ship is older, but still neat as a pin. The staff were mostly all friendly, all the time, but ... Read More
This is only my 4th cruise. And i had a great time solo parenting with 3 kids. But nothing was particularly OMG breathtaking, either. The ship is older, but still neat as a pin. The staff were mostly all friendly, all the time, but when they werent looking i noticed they too has a sense of wear-n-tear/exhaustion, too. I booked exursions early, thru the ship, and that was worth it for safety and convenience traveling with kids. Inner cabin was tight but totally doable with 4. Shows were hit or miss... nothing outstanding, but one comic was pretty funny. was so glad to get to see suicide squad without paying for it : / The biggest thing i noticed, compared to expectations from previously cruises: the food was pretty Meh. even in the dining room. even on formal nights. on NYE they had filet mignon and lamb, those were noteable good. there was one night they had pecan tarts as a snack item and those were noteably good. one night there was an indian chicken item in the cafe.. that was noteably good. One day there was napolean as a dessert.. that was noteably good. ..that's it. everything else ..and dont get me wrong, there were a lot of choices.. an abundance of food... everything else was just alright. sometimes rising above cafeteria food but sometimes not. I remember this being differerent not more than a decade ago. In that vein, what i noticed was a lot of mouse-like desserts named as other things... everything was a whipped creamy sort of texture, like actual baked goods couldnt be had. actual chocolate was rarely sighted: i had to scavange an ice-cream station for shavings when i wanted a fix. Sad memories of midnight chocolate buffets from a generation ago. Also, the kid's area is REALLY small considering how many kids were there. And unlike how it's presented in the literature, its a tight FCFS sort of system and no one is gaurenteed that their kid can get in any given session. In the lit it's proposed that "my time dining" means someone gets your kids early so you can eat your grownup meal in peace..but in actuality you have to walk your kid to outside the dininhg room and hope that you're in line ahead enough to get them in. Also, the arcade where they make it sound liek there's actual video games and even (i recall reading) xboxes set up? Its literally 4 claw machines, a machine where you pay to play Candy Crush, and two motorcycle riding games. thats it. so like, not really an arcade. That's the bad stuff, but all the good stuff evens it out: wonderful ports, streamlined services, accomodating staff, and plenty of options for activities. The spa was wonderful. Had my daughter's hair straightened, and got two massages. I liked that there were places (solarium eg) where grownups could escape to a peaceful place. The BIGGEST draw for me, a mom of 2 10 year olds, was once my kids (and maturity levels are obviously a factor... my two keep each other grounded/in fear of mom being told but i saw kids half again their age who should have had constant supervision) got comfortable with the ship by day 3? they were free to check themselves in and out of club, go to and fro the pool, and eat when and where they wanted. If they wanted to go see a movie while i lounged, they could do so. That freedom covers a host of ills and even if things had been a 2/5 situation overall, that freedom alone is worth the price of the ticket. Islands were nice. nothing cray-cray special to any of them although we really liked the "vibe" in barbados, and the green monkey sactuary/island tour was especially lovely/peaceful. We snuba'd in Lucia, and that was a great experience too... but if you've already done it before, i would say get yourself a taxi to the company rather than do the ship booking: swim time was only 30 minutes out of a 4 hour trip. Read Less
Sail Date December 2016
good value for the dollar we got two holidays in one trip. The dining was our only issue, the waiter was not very friendly or sociable just stuck to his job and staff was under sized as our waiter's helper had 4 tables to handle ... Read More
good value for the dollar we got two holidays in one trip. The dining was our only issue, the waiter was not very friendly or sociable just stuck to his job and staff was under sized as our waiter's helper had 4 tables to handle when they normally have two . My request on first dining seating for raw sugar was quickly shot down as our waiter said they were out of that kind and should be getting some tomorrow so i was like ok. Next evening at dinner same story so i questioned why the windjammer has tons of raw sugar, he had no explanation and walk away at that time i said to my wife" I am tired of this crap" and I was going to customer service to complain,when out of nowhere the helper brings the sugar and never had a issue with sugar the rest of cruise. Now the food from start to finish of cruise was always lukewarm and is unacceptable,I said something to head waiter but that was useless, one night I ordered the meatballs and they were raw inside, head waiter got me new order and same thing raw inside,so he got me 3rd order except this time had more gravy on top, when cut open raw again he said they all are like that, to dip in gravy you will never see the color, then walked away. I could not believe what he said, after all the warnings about eating undercooked food. Ship overall is in average shape and could use some updating, showers are too small and the shower curtain stuck to you like glue. Toilets wont flush at times seems like maintenance is fixing them all the time. Shore excursions where costly, certain taxis were costly when doing your own thing, we did group tours which were reasonable from 15 to 40 a person.The galley tour n brunch was well worth the 20 bucks,fillet mignon was on the menu all you can eat, highly recommend.Staff was friendly and very helpful.Shows were very good .Overall I have been on this ship 3 times and this was the worst for food quality and dinner service. The park cafe is the pits,they have no wraps, no turkey, no made to order sandwiches unless it was a panini,the burgers,fries,hot dogs,pizza was always cold. Younger kids constantly ran around the ship some were pressing the elevator buttons some just causing noise. I would do cruise again as this was the first time for some issues that we did not experience on prior cruises with this ship. Read Less
Sail Date December 2016
This was our 4th cruise with RCI and, after the last disastrous trip with them in June 2016, we would have cancelled this one had we not already paid the non-refundable deposit. So the trip went ahead. First the good points: Having ... Read More
This was our 4th cruise with RCI and, after the last disastrous trip with them in June 2016, we would have cancelled this one had we not already paid the non-refundable deposit. So the trip went ahead. First the good points: Having read some negative reviews of the ship and its apparent age, we were very pleasantly surprised to find that she was in fact up to the standard of the two other vessels on which we have sailed on (one twice) and, to us, in no way reflected her age. The interior is light and airy, well-kept and very pleasant indeed. The pools and decks were clean with plenty of sunbeds available even in the busy “holiday” period. In fact, the one thing that struck us was how un-crowded the whole ship felt, even with a full load at Xmas and NY. There was always somewhere to sit, take a drink, etc. Most of the staff were friendly and worked very hard to get things right. Xmas decorations were nice with a large Xmas tree in the Centrum, garlands around the railings of the upper levels with large red and white poinsettias on the stairs and various other points on the ship. Now for the bad points, of which sadly there are many. Cabin: We booked a junior suite, cabin 7152 overlooking the aft of the ship. We have had junior suites before, on Independence of the Seas, which were much larger, and were disappointed to find that this was merely a standard size cabin with a deeper than usual balcony due to its position at the stern. We had thought that maybe all JS on this ship were smaller, but walking the corridors you could see into others that were as large as we had experienced on IOS, so RCI clearly grades 7152 as a JS solely due to the slightly deeper balcony and maybe its position at the rear. So beware. There was no smell from fumes here as had been mentioned in other reviews, but there were occasions when the judder from the propellers could be felt, very strongly at times, especially when the ship had to turn. The bed was rock hard – and we mean rock hard. Every morning our backs ached and were very stiff. The air conditioning did not work well at all and was very noisy all the time. The cabin was always too hot and never really cooled down even when we left the main curtains closed. Not great on a Caribbean cruise. The cabin attendant never cleaned it properly, we even wrote “clean me” in the dust on the table base which was ignored. Sheets and towels were changed, but one day we returned after the attendant had been (i.e: the bed was made) to find the old wet towels still in the tub and so we then had to chase around the corridor to obtain clean ones. Food: We used room service for breakfast and our order was simple and exactly the same every morning. However, it took until the very last day for them to actually get the order completely correct. There was always something missing. One day they even forgot to supply any silverware/cutlery for us to eat it with. Toast was cooked on only one side and the food always cold. One day, afterwards, we ventured into the Windjammer to see if it was any better, it wasn’t. As for the Windjammer, all the food in this venue was pretty awful, very repetitious and lukewarm at best. Mashed potato every single day and not a roast spud in sight, even on Xmas day. Not sure what health and safety rules are in the US as to food temperature regulations, but in the UK it would definitely not have passed inspection. The food itself was what you might expect from a basic works canteen and not what one had paid over $5k to experience. MDR – knowing this might be busy, prior to the cruise we pre-booked tables online for the evenings of Xmas Eve, Xmas Day, NYE and NY Day. On the first occasion (Xmas Eve) we arrived at our booked time of 7:15p.m and, after much consultation with the computer screen, the uncommunicative head waiter, or Maître-D, escorted us to a table very near one of the serving stations. Noisy. The food order was taken quite promptly but had to chase a request for drinks, at which point the same head waiter chastised the table waiter for not getting them, but the guy was so busy he could not cope with the sheer volume of work he had. Yet the head waiter did nothing but swan around trying to look important. The food was OK but nothing special so we didn’t bother going back on Xmas Day. However, we did return on NYE and again this same Maître-D had to consult his screen, then use his radio and then walked off to speak with someone. After several minutes waiting had passed we were finally escorted to a table, this time right beside (literally adjoining) a serving station. No explanation or apology given, in fact not a single word in our direction at all. Again, no drinks order taken for at least 20 mins and then only when we had finally made eye contact with a junior waiter. The food on this occasion was dreadful. They did offer to swap out my husband’s meal, but by then we had had enough. So we did not return and used the Windjammer thereafter which was the lesser of the two evils. Sales pitches: They never stop. From drinks packages, internet packages, excursions, shopping specials, art auctions, spa treatments, casino specials, photo packages to speciality dining and next cruise sales. It’s either over the tannoy, on the stateroom TV, enclosures in the cruise compass or from desks all around the ship. It makes the holiday feel like you are attending an extended sales seminar or time-share pitch. Entertainment: in general fairly good, tribute acts were extremely good. The only downside is the timing – sometimes there was only one show and the theatre is not large enough to take all guests so it’s a zoo for a seat, go early, very early on these days. Most shows clash with dining either in the MDR or the Windjammer as this closes at 8:30p.m. so you cannot eat there post theatre show. The Windjammer also closes at 3:30pm after lunch so if you come back from a day in port, or an excursion beware there will be no food until 5:30. Guest Services: Never answered their phone. It eventually took two personal visits on the same evening, down two decks, to request a fresh supply of breakfast order cards in the stateroom. We were told there were not enough on the ship, yet we had just left a port. So, all in all we did not feel we received value for money. RCI are cutting back everywhere and it shows. We were Emerald members, and after this cruise we will be Diamond. However, we won’t be making any new bookings with them based on our experience of the last 2 cruises. Ports: St Thomas – nice place. Taxi into town (multiple seats) cost just $5. Good shops and nice atmosphere. Antigua - This was closed due to a national holiday. 4 large cruise ships in port and just a few port shops open. Everywhere else completely closed. Why RCI took us there on a National holiday - who knows. The place is filled with taxi hawker selling island tours. You cannot walk or avoid them. They step right in your path just as soon as they have watched you brush the previous one away. It’s a total nightmare and we, along with several others, returned to the ship after just one hour. Bridgetown – OK. Good cruise terminal. Busy town. Can walk to town along seafront. St. Lucia – Nice place, great cruise terminal. Very busy town. Can walk to town, about a mile along the harbourside road. Huge indoor market in town. St. Maarten – our favourite place. Great water taxi service from port to beach and town. Great shops, lovely promenade and beach. Best place by far. Read Less
Sail Date December 2016
Great Things..... Embarkation Service in both the Cabin and Food Areas Chistopher on the 7th floor cabin attendent was outstanding. Both waiter and assistant waiter in the main dinning room very good and pleasant Cruise ... Read More
Great Things..... Embarkation Service in both the Cabin and Food Areas Chistopher on the 7th floor cabin attendent was outstanding. Both waiter and assistant waiter in the main dinning room very good and pleasant Cruise Director and Activities Manager (Tanya was outstanding with her dancing and her singing) Service in the Diamond Lounge Waiters and Waitress always around to offer drinks Fair Things..... Entertainment... Saw most of the acts before. Good but not great. Specialty Restaurant.....Poor Experience in Chops, but once reported they made good with a comped meal Needs Improvement...... Windjammer....Selections not as many as previous cruises Main Dining Room......Gone are the days of really good selections. No more Prime rib and lamb Chops. Maybe it's just me but there were some really some odd choices Also dress code in Main Dining Room way down hill. On casual nites men were allowed in jeans and tee shirts. Again just me.....On the last football Sunday we were on board with the majority of the travelers on board from Maryland and Penna. they did not show the Eagles/Ravens game on either the big screen or in the staterooms But........We met old friends and made new ones. So, count us in for next year! Read Less
Sail Date December 2016
Hopefully R/C Grandeur is going to get a refit or makeover in March-April '17. The cabin furniture, mattress, and wear items are starting to show its age and are in need of replacement. Additionally, Grandeur needs a paint job ... Read More
Hopefully R/C Grandeur is going to get a refit or makeover in March-April '17. The cabin furniture, mattress, and wear items are starting to show its age and are in need of replacement. Additionally, Grandeur needs a paint job badly. As for our cruise, the cruise director was a drip and seemed to be disengaged. It seemed like he would make his announcements twice a day, but was never seen around and about. The ship's activities are sporadic and marginally interesting. It's obvious that the main goal is to get you involved in one of the fee generating activities or into the casino. Therefore, its imperative that you bring some enjoyable reading materials (my wife and I are avid readers). If you are a big reader, this is the cruise for you. On other past Grandeur cruises, the cruise director was more actively engaged. My wife and I really enjoyed the cruise; however, I would say the food was very average and uninteresting--I'd classify it as mid-grade cafeteria food. Outside of the chocolate chip cookies/oatmeal cookies, the desserts were poor--except for the specialty restaurants, which were quite good. The specialty restaurant 'Chops,' served up some tasty steaks, sides, and fantastic desserts. The sushi restaurant was also very good. It's too bad that the only way to get a truly memorable meal it to dine at a specialty restaurant at an extra charge. Overall, a good cruise for the money, but the dining is really starting to slip along with other cost cutting measures! The ship is definitely in need of a repainting. It's starting to look like a Somalian mother-boat pirate ship with all of the rust on it. Read Less
Sail Date November 2016
My husband and I spent Thanksgiving week aboard Royal Caribbean’s Grandeur of the Seas out of Baltimore. This was my fourth cruise on RC and eleventh overall, and it was DH’s first on RC and fifth overall. We’ve cruised on Carnival ... Read More
My husband and I spent Thanksgiving week aboard Royal Caribbean’s Grandeur of the Seas out of Baltimore. This was my fourth cruise on RC and eleventh overall, and it was DH’s first on RC and fifth overall. We’ve cruised on Carnival and MSC cruise lines together. I haven’t cruised on RC since 2009, so I was curious to see what changes had been made over the years, and we were both excited to spend our first Thanksgiving at sea… EMBARKATION: Embarkation was easy-peasy as it always is in Baltimore. We LOVE this port! We drove up and arrived at about 11:30 a.m. It only took about ½ hour to enter the parking lot, drop off luggage, pay, park, check in, and board the ship, although DH is walking-impaired, which allowed us to bypass the worst of the lines. About the time we were checking in, I began to notice there were children everywhere….large swarms of them. As this was Thanksgiving week, we expected there would be many families with young children. Knowing children run around and make noise, I prepared for this by ordering the adult beverage package and planning to spend lots of time in adult-type areas where one wouldn’t expect them to be (ie bars and the Solarium). SHIP & CABIN: We liked this ship. It is small but adequate, and the crew works hard to keep her very clean despite her age. She is also very easy to maneuver, despite DH’s mobility issues. We booked this cruise at a bargain rate for an inside guarantee cabin, and we were assigned an inside cabin on the 3rd deck, forward. The size and location were fine, and our cabin steward, Paul was wonderful. He did the best he could to please us with what he had available to him. The mattress was rock hard. I pre-requested a topper due to DH’s back issues, and it helped a little, I guess. The pillows were thin and hard. It was hard to sleep the first night due to the mattress and pillows, but we got used to them – now our bed at home feels like heaven! BEVERAGE PACKAGE/SERVICE: We boarded and started “using” our packages. I was able to get the packages at 30% off prior to the cruise, and I HIGHLY recommend them, especially at the discount. Bar service was excellent, and the bar staff was very friendly, knowledgeable and hard-working. We especially enjoyed the atmosphere at the Schooner Bar and the staff (David!) at the Pool Bar. I highly recommend the Chocolatinis; those things were to die for! SPA: We also had a couples’ massage the first day, which was very enjoyable and relaxing. I was also able to get this at a discount from an E-mail sent pre-cruise. TIP: If you write “no sales pitch” on the form, they won’t bother you. DISRUPTIVE PASSENGERS: I’m so glad we had such a relaxing embarkation day, because the thundering herds of unsupervised children were in full force on Day 2, our first sea day, and they never quit! There were 565 children on board this cruise. Don’t get me wrong; I have no problem with kids who are polite and know that the world doesn’t revolve around them. We met some very fine young people on the ship who actually give me some hope for the future, but if I had to guess, I’d say maybe ¼ of the children on this cruise had any worthwhile parental supervision. The rest ran down the halls screaming and yelling at all hours, jumped up and down on the chairs in the Centrum, screaming, while other people were trying to enjoy musicians performing, ran and crawled on dance floors tripping adult dancers, jumped and dove into hot tubs, vomited and defecated into swimming pools, ran into elevators and pushed all of the buttons, and were pretty much nasty, unruly little beasts. Remember our plan to ignore them? Well, a family with 3 in tow invaded the Solarium, and when my husband mentioned that it was for adults, they (children and mother!) began yelling at him and calling him names. This was the standard reaction of “parents” if anyone dared say something to their kid. We even heard a pre-teen girl bragging that she had flipped off a lady who told her to leave the Solarium, and her adult family members sat there telling her she should have slapped the lady! The behavior of the majority of the children on the ship was horrifying and, for the most part, went uncorrected by the parents and crew. We were also very troubled by an adult who frequently paced the pool deck yelling and raging at other people. He clearly had a mental health issue. He never appeared to be supervised. The first night of the cruise, my husband witnessed him smashing a cell phone on the pool deck very close to other passengers. Another day, I saw him scream and lunge at a group of small children (that was actually behaving!) and he then started hitting his head on a chair. The children were obviously frightened, and other adults expressed that they were uncomfortable. The crew did nothing. I understand everyone wants to have their vacation, but unruly kids and other disruptive people present threats to the safety themselves and other passengers. If the crew can’t deal with such situations, they need to be trained. Doing nothing and hoping the problem will go away to placate those doing the disrupting isn’t the answer. DINING: Off the soapbox and into the dining room, where we ate all of our dinners. Our servers, Rolando and Edith, were wonderful, and they went above and beyond to make us happy, but the food was just OK. We both preferred the MDR food on Carnival, especially for desserts. There were lobster tails the second formal night, which were good DH ordered the steak that is always on the menu a couple times, and he thought it was OK. The steak and beef cuts were cooked pretty rare. The choices were medium rare or medium well. DH ordered his medium well, which were cooked a perfect medium. Those at our table who ordered medium rare received red, bloody steaks. I had the seafood spaghetti, which was fine after adding some butter and pepper, the shrimp ravioli (meh) and some fish dishes. DH liked the salmon. The Thanksgiving turkey was good, but they only gave us a tiny spoonful of stuffing. The desserts weren't very good. Cheesecakes were very jello-like, and cakes were either spongy or dry. I did enjoy the pecan pie we had on Thanksgiving. Wines by the glass were included with our drink package, and we enjoyed the Reisling and the Berringer blush. After dinner shots were also included as long as we gave back the souvenir glasses. We only ate one breakfast and one lunch in the Windjammer. The Windjammer food didn't impress me at all, and I've honestly had better at Golden Corral. Breakfast in the WJ was better in terms of variety, taste and quality, but it’s hard to mess up breakfast. We didn't eat in the specialty restaurants, but we had some of the food. I went to the cooking demonstration and had some samples. The sushi samples were fabulous, and I would have gone to the sushi place had DH been more of a sushi fan. The spicy coconut shrimp was my favorite of the samples. I wasn't all that impressed with the Giovanni's Table samples. We ordered the Chops filets in the MDR. They were wonderful. DH thought his was the best steak he ever ate, and mine was up there. We ordered room service a couple of times. The breakfast wasn’t very good, but the lunches were! I loved the honey-stung chicken, which came with sweet potato fries. The chocolate chip cookies were wonderful. We recommend the room service over the Windjammer for lunch. ACTIVITIES & ENTERTAINMENT: We took this cruise to relax, so we mainly slept in, had leisurely meals, relaxed in the Solarium, played trivia, and did things like that. We did what we could to avoid crowds and unruly kids. We went to the Liverpool Legends (Beatles tribute band) show, which was excellent. We went to another show featuring just the ship orchestra, and it was so bad we couldn’t sit through more than 10 minutes. We tried to go to the farewell show, but there was only one showing, and the theater was stuffed with people, and (of course) we kept getting run into and jostled to by groups of unsupervised kids, so we gave up and went to the Schooner Bar for a nightcap. PORT & SHORE EXCURSIONS: The ship went to 3 ports: Port Canaveral, CocoCay, and Nassau. We’ve been to all but CocoCay, so that is the only place we got off. We had a beach lounger there, which was nice. It was a shade over 2 beach chairs on a private beach. We recommend it, if for nothing else, for the peace and quiet and security of having your things watched over. The swim-up bar is back at CocoCay, so we enjoyed that as well as Coconut Willies. The Coco Locos were great. It was great staying on board in Port Canaveral and Nassau while the crowds and noise-makers were off. Several people did this, but we were all like-minded. It was very relaxing – like a regular cruise. DISEMBARKATION: Another breeze. We self-debarked, as I had to go back to work that morning We were off the ship, through customs, and on the road in maybe 15 minutes. Have I mentioned that we LOVE the Port of Baltimore?! IN CLOSING: While we enjoyed our cruise, and the ship has a wonderful, hard-working crew who do everything they can with the tools available to them, there were enough “mehs” and concerns to drag the whole experience down. Overall, we give the cruise a 3, but that’s mostly because we had the drink package to dull the horror of hundreds of unruly brats onboard with no supervision or consequences Read Less
Sail Date November 2016
My family has been on 10 cruises, this was our second with Royal Caribbean. Last May we went on Liberty of the Seas from Bayonne, New Jersey. We have sailed with Disney, Carnival and Norwegian. We drove from Toronto to save on airfare for ... Read More
My family has been on 10 cruises, this was our second with Royal Caribbean. Last May we went on Liberty of the Seas from Bayonne, New Jersey. We have sailed with Disney, Carnival and Norwegian. We drove from Toronto to save on airfare for bringing the whole family, Embarkation Super smooth. We pulled up to the luggage people, they helped us unload and then directed us where to park. We were steps away from the terminal and at $15/night it is a good bargain. Check in was really fast and we walked right on the ship - no wait - at around 11:30am straight up to the Lido deck for lunch. First Day Lido deck was really busy as expected but there are other options for lunch on boarding day. Rooms were ready just after 1pm as advertised. We waited until last possible minute to go to Mustard Drill, the early arrivers probably stood on the deck for 30+ minutes like sardines, shoulder to shoulder, head to head.... Ship As others mentioned, this is an older and smaller ship. You can really see the age from the outside where they have painted over to hide the rust. The ship is small and is not "impressive" like a Disney ship or a Norwegian Breakaway, but we knew that when we booked. Inside everything was fine and in working order. I couldn't tell if certain areas were dirty (elevator buttons or panel) or just scuffed due to age. Unlike other ships, I didn't see over the top cleaning and wiping down of surfaces. Lots of people were coughing on the ship, I am really surprised there was no outbreak of any kind, They did have the usual people offering sanitizer as you enter food areas. Adventure Ocean My kids didn't love it, I didn't find the staff overly warm and friendly in the 6+ age group. The one day they went they sat and watched pictures about Hurricane Matthew and learned about hurricanes and weather - boring for a kid on vacation. Another day they went and were playing games, one of the leaders said my son was "cheating" and being sensitive my kids didn't want to go back. I'm sure others had a different better experience, but just sharing what we got compared to other ships we have been on and our kids really connected with the leaders ... Activities Only thing to do on board in rock climbing, so my kids pretty much went every day. They went to the pool once but the chlorine made by oldest break into a rash and parent had to be with children to be in hot tub. I totally get why they have this rule, but my kids are calm and quiet so they missed having the freedom of being able to go on their own when they wanted to. They also had ping pong and shuffle board. Occasionally they played a movie on outdoor screen (which as others mentioned is in pretty bad shape) or in theatre. When we asked front desk for playing cards, my kids have always been able to each get one on other ships. We were given one pack and told there was no more. We've cruised enough to know the drill, we just went back later and of course they had more...just disappointing a ship carrying the Royal Caribbean name feels they have to be so cheap. Speaking of cheap, one day I asked for a sewing kit - the kind I leave behind at a Holiday Inn because it is so cheap. Front desk gave me a spool of thread with a needle poked through it....I needed black thread and I was given grey. I was told it was all they had. Ports We really enjoyed the stops on this ship. We went to Port Canaveral, Miami, Key West, Nassau and unfortunately we missed our stop at Coco Cay due to waves - but I expected that. Happened twice on Norwegian when we tried to go their private island that needed tendering too. Shows Normally my family loves shows and we go to every one, but I have to say (in our opinion) the shows were average to not great. Completely unlike the musicals they have on the bigger ships and professional quality productions, I have to say of our ten cruises, we enjoyed the shows on this ship the least. Food Because of kids ate at Windjammer every meal, except twice at Main Dining Room. First experience was not great because our table was broken and my end slanted down causing all the cutlery to fall. Second night was lobster night on formal night, food all in all was good. Lobster was "ok" kind of tasted mushy maybe because it was cooked from frozen? Not a tonne of choices at Windjammer but we always managed to find food to eat. Staff Staff were nice, nothing special. Rock climbing guys were cool, really the only ones we connected with on the ship. All in all we had a good time and it was nice to get away but doubtful we will ever go on Grandeur of the Seas again. Even though it carried the Royal Caribbean name, we didn't feel it met the high level of standards we expected on Royal cruises, especially from our last experience on the larger Liberty and which I'm sure we will have on our next cruise in March 2017 on the Allure. But for the price for a 9 day cruise, it was fine - kids had a good time and we are glad we went. Happy sailing! Read Less
Sail Date November 2016
This cruise was a great price for us, since we could drive to Baltimore, saving the cost of flights. We knew the first & last days of the cruise would be chilly & we can never complain about the weather. The food was good, we ... Read More
This cruise was a great price for us, since we could drive to Baltimore, saving the cost of flights. We knew the first & last days of the cruise would be chilly & we can never complain about the weather. The food was good, we had any time dining & the service staff was great. every other day was fast or slow. They remembered our drink preferences & called us by name every time. The head waiter & manager also remembered us, which was a nice touch. The buffet, however was a bit crazy, as usual. People going every which way :( Park cafe was nice, but VERY limited on selections. No pizza or burger place. Shows also hit or miss with typically only 1 type of show per night in the theater. The club at the end of the ship was very underutilized. On Carnival, they use this as a comedy club & have a show in there every night, some times a few times a night; mostly karaoke on this trip. There was a variety of dance classes & other short things during the day as well as lots of trivia games. But those were all short. Ports were not exciting, but plenty to do at any of them, if you planned ahead. We did golf at Port Canaveral - the Savannahs, traveling via Uber Miami - bike & roll, for segway on south beach, again via Uber Key West, our own pub crawl missed the private island & docked in Nassau the day ahead & over night - which was a nice switch. Enjoyed the beach, in walking distance here. Hot tubs were fairly empty in the evenings & were nice. Sports games were on the outdoor movie screen, but no sound. overall, it was still a vacation, but I wouldn't do it again. Plus note, our cabin steward knew our names by the lifeboat drill & opened the door for us every time he had the chance. Most quiet cabin we've ever had, inside on deck 8. Excellent embarkation & debarkation!! We stayed at the Best Western Plus, getting the room, parking for 9 days, breakfast & transfers through KD Elite - this was great! Read Less
Sail Date November 2016
We took a Grandeur of the seas 9 night out of Baltimore. We did this primarily because of the driving distance from Ohio. Getting onto the ship was very easy and convenience. The best embarkation to date. We have been on 5 cruises to date ... Read More
We took a Grandeur of the seas 9 night out of Baltimore. We did this primarily because of the driving distance from Ohio. Getting onto the ship was very easy and convenience. The best embarkation to date. We have been on 5 cruises to date in the last 6 years. As always Royal Caribbean trains their staff good and have a solid foundation of customer service. I will start with the negatives. Cons 1. This ship is very small. By far the smallest I have been on. One night the waters were very choppy and we were bouncing around in the ships. The drawers, windows and doors were banging around due to the waves. 2. The shows were not up to any sort of standards. This ship had the worst shows I have EVER seen. I really cannot comment on this enough. The shows were really bad compared to previous cruises. 3. They cancelled Freeport without informing us and also did not go to Cococay. Pros 1. As always the staff went above and beyond and are truly good at their jobs 2. The food was very good. We were a group of five and have cruised on 5 different cruise lines between us all. We all agreed that the food was some of the best we have had at sea. 3. Their were not many lines and we always found seating available. I liked the small ship because for some reason it seemed if their was not a lot of people on the ship. But I could imagine that some could get bored on such a small ship. I also did not like how rocky it got on the small ship Read Less
Sail Date November 2016
This cruise was twelve nights to some great southern Caribbean ports, some not visited as often as the more northerly ones. Barbados, St. Lucia and Antigua are a nice change and St. Thomas an St. Martin are more frequently visited ... Read More
This cruise was twelve nights to some great southern Caribbean ports, some not visited as often as the more northerly ones. Barbados, St. Lucia and Antigua are a nice change and St. Thomas an St. Martin are more frequently visited favorites. In order to make it that far south from Baltimore it was necessary to do three sea days at the beginning and end of the visits to these islands. This sounded really appealing. I thought that the first and last sea days would be a bit rocky and cool, but that the others would be fine, even sailing mid-fall. I was wrong. It was a very rough ride each day in both directions. Some days in the Windjammer buffet, which is at the very forward section of the ship, there were times walking around the serving tables where you were actually momentarily weightless due to the extreme up and down movement of the ship. This was compounded by the fact that if you had a cabin in the front of the ship you got this movement all night long. That would have been tolerable were it not for the fact that all night long there were regular extremely loud banging noises each time the ship crashed into the waves. I woke up regularly each night and had to get up extremely early and take a nap each afternoon. I have had outside cabins in this area of ships and they have been noisy, but never like this in an inside cabin. This greatly reduced the enjoyment of this cruise. Things were better once we reached St. Thomas, but as soon as we started back from St. Martin it was repeated all over again only worse. At that point the captain made caution announcements and the air sickness bags appeared on the stairwells. We were not sailing in the usual shipping lanes and I only saw a few other ships, all freighters rather than cruise ships. Our course was in the mid-Atlantic, hundreds of miles from land, according to the Captains daily announcement. Because of all this I cannot comment too much on many shipboard activities that we would normally participate in because they were skipped entirely on the return journey. One of the production shows, "Broadway Rhythm and Rhyme" is the same show as on the Vision. Never encountered that before. Both shows were weak in the singing department, but the dancers are always excellent. The cabaret performers were all poor except for the Beatles tribute group. Royal really needs to start thinking outside the box a bit in this area. Some of these performers have been on the ships for a very long time. The food in the dining room was fine but deserts need improvement and the servers seemed pretty uninspired, though competent. The activities staff were very good except for the cruise director himself. He said it was his second cruise with Royal after coming from another cruise line. This is rare, as Royal typically promotes from within. Maybe he was trying too hard, but he was really smarmy and ingratiating, always going over the top congratulating different people and groups, seemingly soliciting applause mostly for himself. Really over the top. Hopefully he will mellow out a bit with experience on Royal. Maybe he worked for Carnival or NCL before. Otherwise he seemed a nice enough guy. On Sunday they showed three football games on the pool deck tv, something I've never seen before. There was also a Monday and Thursday night game, not good for moviegoers. But one great thing is that the volume was adjusted so that those watching the screen could hear it , but others on the pool deck could find places where it was quiet enough to talk. This is a problem on every other RCI ship and they should take note. Well done. Now if they could just understand that nobody wants the music blasting on the pool deck and Windjammer at seven o'clock in the morning. The ship docked at all ports so there was no need to tender in anywhere. Unfortunately they now dock at the vastly inferior Crown Bay port in St. Thomas, which is totally lacking in facilities. This even though no other ships were there that day. Boo. Speaking of boo, the ship departed on Halloween and a party with many in costume was held in the atrium. Unfortunately the activities director took this as his opportunity to sing and shout through every song played, which detracted from the experience. The Crown and Anchor diamond and concierge clubs were nice, but I have never seen an RCI ship where they were so inflexible about filling drink orders. Also the service in the diamond lounge was extremely slow at times, with orders sometimes being completely forgotten. The Caribbean band was one of the best and even had an actual steel drum player, something that has been absent on recent RCI ships. For those who live within driving distance to Baltimore this is a convenient ship, as evidenced by the many comments on this site by people about enjoying being able to skip flying in. But for those who do need to fly in this may not be your best choice after summer. There were a large number of guests with canes and walkers, which was a bit of a worry considering the rough seas. I only heard of one fall and I hope that there weren't more. I would consider this ship from this port for a summer cruise, but definitely not at any other time of the year. Not sure if I would say that if I could drive to the port, but I would definitely not accept a cabin that was not midship and on the lowest level possible. Read Less
Sail Date October 2016
This was cruise #69, we are in 60's cruising since 1984. We sail several lines and honestly are unhappy on what cruising has become. An airline corporate operation at sea. Business model now find a new thing to charge for, eliminate, ... Read More
This was cruise #69, we are in 60's cruising since 1984. We sail several lines and honestly are unhappy on what cruising has become. An airline corporate operation at sea. Business model now find a new thing to charge for, eliminate, or raise price of daily! That said, this ship better than most! Baltimore great for departing from. Grandeur staff EXCELLENT. This would have been a 5 rated cruise id they hadn't changed the menu in obvious attempt to do away with complimentary dining. Don't look for much meat, steak a joke 1/4 inch pad of meat. No meat some nights and everyday meat item two, small as a roll, sliders? GEEZ! Lobster, I though small rock lobster was tiny no idea where they got these. Tail literally size of a silver dollar! Never saw anything like that. PRIME RIB, sorry we don't have any menu incorrect. NO prime rib? Of course steaks, lobster, I am guessing real ones available for 29.95 and up PLUS 18% additional gratuity. SAD SAD SAD. We were told that ship heads spent three hours at a meeting about new menu being lousy and so many complaints. We were also told that menu might be changed again in January. Cruising benefit WAS, dining included and no driving people crazy deciding where to eat etc. People from various financial situations being able to cruise together with additional costs entering in planning for daily activities. Everything else was great, Staff always wonderful, dining staff apologetic for menu that's how you know really bad. Love ship size, ship in good shape, not brand spanking new but character and clean! But sadly when you make digging into my pocket an hourly occurrence, when you make everything a decision that all must agree too, when you eliminate the cigar bar, and make what I consider faux art an entertainment event you have lost you way. Hundreds of Diamond club repeaters on this cruise and Diamond club was great! Oh say bye soon to live music I bet. Carnival ship we sailed last month already did. Here rumor rampant that canned music will be replacing musicians. Soon no reason to board a ship. RCL like the rest heavily mortgaged on economy of cost huge ships. Killing your business to increase your business is not good business. We had aft mini suite 7656 clean excellent balcony. One minor drain problem quickly handled by maintenance staff! Hyat our steward excellent. Our waiter Arturo excellent but faced with unhappy menus....All bar staff fantastic! Read Less
Sail Date October 2016
First of all, the crew is awesome. They go out of their way to make you happy. That said, there were issues. The ship is very old and it shows. The showers are almost unusable, very tiny. The beds were not comfortable and the pillows ... Read More
First of all, the crew is awesome. They go out of their way to make you happy. That said, there were issues. The ship is very old and it shows. The showers are almost unusable, very tiny. The beds were not comfortable and the pillows were like paper. We found the food to be average to terrible. The Windjammer café is to be avoided at all costs. Cafeteria food. Alcoholic drinks are overpriced and WEAK. Also, they add 18% to a 10 - 12 dollar drink. Shows were mostly good; some excellent but some were high school. Need to upgrade them. Several negatives but still fun. Learned a lot and will do it again, but on a larger ship. Chops Grille was a great experience and not too overly expensive. The Big TV on the pool deck needs to be replaced. Pixels are showing through almost to the point where you cannot watch the show(s). Read Less
Sail Date October 2016
The best part of the cruise was we didn't have to fly. We live close enough and only takes an hour to get to the pier. Embarkation was a breeze. The overall cruise was okay. The food in the main dining room has gone down hill ... Read More
The best part of the cruise was we didn't have to fly. We live close enough and only takes an hour to get to the pier. Embarkation was a breeze. The overall cruise was okay. The food in the main dining room has gone down hill again from when we last cruised on the Grandeur in 2013. The food was usually served warm not hot. The selections were not as good as previous cruises. The soups and breads as always were outstanding. The service was very good in the main dining room and in the Windjammer. We found a lot of the dishes in the Windjammer to be dried out. The pizza was dry as a bone and terrible. I told one of the managers they need to take a lesson from Celebrity on how to make a pizza. We ate in Chops Grille one evening and the service and food was very good. I was a little disappointed there wasn't a Rib-eye steak on the menu. We missed going to CoCo Cay AGAIN due to weather. This is our 3rd time this has happened. I understand they are going to build a pier so they won't have to tender which should alleviate the problem of weather causing us to skip it. Spending an overnight in Nassau is not much fun when you've been there 6 or so times. The large ocean-view cabin was fine although it didn't have a refrigerator. After asking several times our room steward finally found us one. We weren't real crazy about the ports except for Charleston. Not much to do in Miami or Port Canaveral unless you go to Disney World. Debarkation also went smoothly. Hardest part was finding an elevator that wasn't packed. Once in the terminal we found our bags easily and it was on to Customs which also went smoothly. We were told on board that the Grandeur will be getting another refurbishment in April of 2017 and that RCL will be bringing another ship to Baltimore in 2018. My wife and I can't wait. Read Less
Sail Date October 2016
We took a chance sailing in mid-October from Baltimore to Canada and New England, but we hoped to be in the area at the height of fall colors. It really paid off- Weather was beautiful- warm and sunny at each port. The trees were ... Read More
We took a chance sailing in mid-October from Baltimore to Canada and New England, but we hoped to be in the area at the height of fall colors. It really paid off- Weather was beautiful- warm and sunny at each port. The trees were colorful. We packed for cold and wound up with a tropical-feeling cruise after the first two days. Embarkation at Baltimore was efficient. We took Elite Transportation to the pier and their driver was helpful and friendly. There was no long gangway climb, but RCCL provided a gentleman to push my wife's wheelchair, which was appreciated. The ship itself is smaller than most ships today but it was entirely large enough for our taste. The weather was a bit cold the first two days and it made staying on deck uncomfortable. My wife and her sister, who accompanied us, are smokers and the pool deck was the only place smoking was permitted, other than the casino and there were very limited areas there where one might smoke. Nevertheless, people complained about the smoke. It was an overwhelmingly "retirement" age crowd. I saw three children the whole cruise. We didn't attend any of the shows and I heard no comments one way or the other about them. there was a nice musical performance every night in the "atrium" area. We visited Boston, Portland, ME, Bar Harbor, ME , St. John New Brunswick, Canada and Halifax, Nova Scotia. There was not a great deal to see in any of the cities unless you took a shore excursion, altho Halifax has a nice waterfront area with shops etc. We had to tender into Bar Harbor, but the city itself was pleasant and there were a number of places to shop and eat along the waterfront. We had a magnificent fish dinner at Stewman's in Bar Harbor and a nice cruise of the harbor area, looking for wildlife. the whales had left for warmer waters. Tendering was well done with minimum problem, despite the large number of elderly persons. Boston was the only port with a large number of excursions available but they were expensive. We just took a shuttle to Fanueil Hall and Quincy Market. We took a train ride in St. John to look at the "Reversing Rapids" of the Bay of Fundy. the guide on the train was a woman who had been thru her spiel so many times it came oft "canned" and boring. They stopped the train for quite a while to watch a truck of pulp being unloaded. The train was neither heated nor air conditioned and when we stopped it was unventilated and uncomfortably hot. Aside from that, not much to see in St. John. In Portland, I went on a bus tour of the city and visited Portland Head Light and Fort Williams- interesting but not worth the money. Halifax was my favorite port. I like Canada. Disembarkation was easy- we just walked off at our appointed hour and picked up our luggage, and again we were provided with a wheelchair pusher. Overall, the ship showed its age, but it is well maintained. There were the usual signs- peeled wallpaper here and there- rust, areas in need of paint but the service, especially in the dining room was excellent at late seating. Read Less
Sail Date October 2016
The Gradeur is my 5th RC ship. At the beginning of the week, I contacted RC about this particular cruise and the possibility of the itinerary changing. Hurricane Matthew was brewing and Nicole was heading to Bermuda. I was told RC would ... Read More
The Gradeur is my 5th RC ship. At the beginning of the week, I contacted RC about this particular cruise and the possibility of the itinerary changing. Hurricane Matthew was brewing and Nicole was heading to Bermuda. I was told RC would be monitoring the situation and inform me of any changes. People who booked through AAA, knew Saturday that RC wasn't going to Bermuda. Customer service said we were still sailing to Bermuda. Staff said we were still saling to Bermuda. I was never informed. Announcments weren't heard in all staterooms, including mine. Bayonne was the worse possibility! My biggest complaint was the lack of communication. Customer service couldn't give answers. Staff didn't know anything. I brought a sweatshirt or two, but didn't have sneakers or closed toe shoes. They made sure that we heard our credit can be used towards a next cruise, but we have no idea what that credit will be or how we will receive that credit. Unless we went and stood on a long line, asking the same questions as everyone else, we wouldn't know anything. I found the bar and the bartenders unprepared, ie warm beer, no water, not knowing the difference between tonic water and ginger ale. Kudos to my waitstaff at Great Gabsy! Those guys were awesome and greated us with a smile every evening! That goes a long way. I understand the saftey of the passengers, but I do believe people should have had the option to opt out. Pools were only available on our last day! They were empty when we boarded. Due to the storm, the Solarium, outdoor areas, including bars, were all closed. Water came into balcony rooms. Staff were tense and not at the friendliest, and I can understand. Just will that alone, I believe RC should have prepared their passengers of what could happen. Instead, we were kept in the dark grasping at any information we could get whether is was right or wrong. Cruise Director lacked enthusiasm. I can't even tell you his name. However, Andre the Activites Director did his best to engage the guest! My friends and I were celebrating our birthdays, and we had a good time. We made the best out of a bad situation. This will be a trip that will never be forgotten! An added note about RC overall....I find that the quality of their food has declined. Years ago, I would rave how good the food would taste and look. I was on the Anthem in June and now the Grandeur and the food is disappointing. Definitely nothing to write home about. I think too much money is going into technolgy ( which doesn't always work ie Bionic Bar) and cuts are being made on the qualaity of food. Read Less
Sail Date October 2016
Ok before I say anything else, let me say RCCL and the crew of Grandeur of the Seas did nothing wrong, and went above and beyond the call of duty to make this cruise the best it could be for all passengers. Bottom line if you book your ... Read More
Ok before I say anything else, let me say RCCL and the crew of Grandeur of the Seas did nothing wrong, and went above and beyond the call of duty to make this cruise the best it could be for all passengers. Bottom line if you book your cruise during hurricane season and get caught up in a hurricane, it's the chance you take. I heard a lot of cruisers saying "RCCL should of known, they should of never left port." well I believe this: The cruise line has nothing to gain by putting their passengers or their million $ worth of equipment and ship in peril. Also if you do the math I believe RCCL lost money on this particular cruise. Ok now the review: We showed up at port around 1:15pm , late for us and shortly before the closed embarkation. They shut down loading because the ship had to clear the bay by 12:00a when Coast Guard closed it. Check in went quick and efficient 15 min from car to onboard. Room was ready and up to RCCL standards, our steward already had crib set up for our daughter. Could not get ahold of room service, later learned this was due to Muester drill being moved up to 230pm. Muester drill went well, a thank you for the crew allowing us to stand aside with stroller. Due to change and confusion of departure time, the Matre D stayed extra time in dining room to facilitate change in dining request. I wish I had gotten his name , he went out of his way to change us to an early sitting because of our infants schedule. He also found us the perfect table where our child would not bother other guest if she decided to act up. Thank you again. Dinner was good, I like that escargot is available every night. It's the only time I get to enjoy. them. Shortly after dinner the waves started. About 10 pm we were informed we were no longer bound for Bermuda they were trying to find berth-age in New England or Canada. Seas steadily grew overnight I believe 30-40 foot seas at dawn. With so many ill passengers room service was swamped, it took about an hour to get our order, but everything was correct and hot. My wife being one of the many effected, we did not venture from our room. I did a few times to get drinks and fresh air. This brings me to one of the only two issues we had. If you are going to sell soda packages with automated machines 1. Make sure the machine are accessible 24/7 . and 2. make sure they remain in working order. 3. issue a map or list where they are on the ship. I only located 5 machines, one by service deck 5 and 4 machines in the buffet area (which were not available 2-6am). When we could get to a machine it was either out of ice or out of soda or down for cleaning. I am aware crew probably had more important thing to deal with on this cruise. In late afternoon we were informed Bayonne NJ would be our port of call, and we were due to port at 11:00pm , a great sigh of relief for many. a great disappointment and contention for others. After docking, we ventured out for food, very few choices at "late night snack buffet" which brings us to our second complaint: This ship needs other overnight food choices besides the for fee late night room service. If your a 3rd shift worker and you are active at night, there was no where to get a snack or food after 2a. Maybe just my issue, but im sure there was a few more like me. I was not impressed with ship but in its defense i don't feel i got adequate time to explore it. We were informed of the 100% fare reimbursement, which we are thankful of , and will use, but feel it is more than RCCL should be on the hook for, it is hurricane season. The cruise line made several arrangements for those wishing to leave the ship in NJ. I'm not how many did but I would have to guess about 80% left. We were 3 of them, my wife couldn"t handle any more waves. RCCL also made arrangement for those wishing to return to Baltimore via land. We chose our own means. If nothing else the high standard of customer service displayed on this cruise would be enough to generate some RCCL loyalty. Thank you to the Crew of the Grandeur of the Seas for doing all you could do. To all you loud obnoxious rude customers....... stay the heck off my cruise ships. Have common decency and respect for those trying to give you a great experience. Read Less
Sail Date October 2016
This ship is 20 years old and shows every day of it. It is in need of a re-fit or probably a trip to the scrap yard. Showers are so small as to be almost unusable. Best bet is to go to the spa for a shower. Alcohol prices are very ... Read More
This ship is 20 years old and shows every day of it. It is in need of a re-fit or probably a trip to the scrap yard. Showers are so small as to be almost unusable. Best bet is to go to the spa for a shower. Alcohol prices are very high, the beverage package is outrageous but you can negotiate it done by 20% if you are willing to work at for an hour. The only bargain is a 25 oz. Foster's Beer for $6.00. Our group arrived at the ship at 12:30 PM, we had to bribe the baggage handlers before they would touch our bags. At 2:45 we finally got through the line and to our cabin--too late to get lunch. Worst embarkation procedure ever. Crew is very good, food is ok but unimaginative. They are trying to get money from you at every turn--$5.00 for a litter bottle of water! Read Less
Sail Date September 2016
We usually travel on Silversea, a small ship cruise line, the largest carrying 540 passengers which has double the number of crew per passenger than on RCL. We have only cruised on one other large ship, that being the Carnival Pride, so ... Read More
We usually travel on Silversea, a small ship cruise line, the largest carrying 540 passengers which has double the number of crew per passenger than on RCL. We have only cruised on one other large ship, that being the Carnival Pride, so our comments and comparisons will be with that background. Three of us traveled in the Royal Family Suite 8518. We were celebrating a 70th birthday, which clearly puts us in the older demographic on this cruise. There were a total of nine in our group, some in suites and some in junior suites all on deck 8. The upgraded amenities of the suites versus the junior suites made a significant difference for us – but more about that later. The personnel at the port of Baltimore, from the parking attendants to the people checking us in, were friendly and efficient. Being in a suite gave us priority check-in and boarding (around 11 am) that we appreciated due to the crowds. Our initial impression boarding the ship was that the décor was quite attractive, unlike the assault on your senses experienced on the Pride which had plastic mermaids on the ceiling of the buffet area, and a larger than life-size statue of David in the up-charge restaurant (a strange choice). We ate lunch throughout the five-day cruise in Windjammer because we enjoyed the variety of the offerings at the buffet, especially the Indian and Asian dishes. We felt that the desserts were mediocre and would have liked to have the possibility of eating ice cream without having to go to the Main Dining Room or Ben & Jerry’s. There were several suite perks which made a big difference for us and without which we would never travel on RCCL again. The special breakfast each morning in Giovanni’s Table with superb service by Mark was a great way to start the day. The breakfasts were well prepared; we only wish that the pastries had been better. Access to the Concierge Lounge on Deck 11 throughout the day was nice, and we enjoyed our complimentary evening cocktail there before dinner. We also had access to the Diamond Club on Deck 6 where we could indulge in chocolate chip cookies so lacking in Windjammer. We also liked the view aft from the South Pacific Lounge, but since that was the venue for the art auction, we avoided it. We signed up for anytime dining, and our meals in the Main Dining Room at a table for nine were enjoyable with quick service from the kitchen. We also had special dinners for nine at Chops Grille and Giovanni’s Table. We had double checked on the reservation at Chops earlier in the day and thought we had corrected the errors made by the pre-cruise on-line booking service. However, we still received a phone call later in the afternoon trying to get us to change the time of our dinner with a bribe of a “good” bottle of champagne that we declined. We felt that the food at Chops was only fair – not worth the upcharge, and the table service was not as professional as we expected nor was the wine service up to par. When we were challenged about not having pre-paid the meal without the server checking the reservation first, it really took the shine off the special celebration. Our experience at Giovanni’s Table was just the opposite. We were able to book a table for nine the same day. The Northern Italian cuisine was superb, and the service, once again by Mark, was excellent. We highly recommend Giovanni’s Table. The gym facilities were good, however not as good as on the Carnival Pride which were spectacular but empty. On the Grandeur, they were always busy. The walking track on Deck 10 was good, and Deck 5 was also an enjoyable place to walk if there weren’t too many smokers. It appeared that there was an adequate number of deck chairs for the full complement of passengers on our cruise. Prior to our cruise, we were contacted by the Suite Concierge, Francis, who explained all the special services available to us. This was particularly helpful since we were “newbies”. He was a great resource the whole time we were on board, and his cheerful manner truly made a difference for us. He constantly checked to make sure that we were enjoying ourselves and answered any questions that we had during the trip. Disembarkation was handled extremely efficiently for suite passengers with special provisions made for a dedicated elevator and help with luggage. We opted to carry our bags off the ship around 7:30, but once again suite perks gave us a special line for customs and immigration. Overall, we felt the crew and officers were very friendly and sincerely interested in helping us have a good time. Now – the less than good aspects of the cruise. Our biggest complaint was the constant sales pressure whether it was the art auction, the special sales at the shops, the raffle tickets for a free cruise, the photographer or the up-charge specials in the main dining room. Our second issue, albeit not one that RCCL canreally control, was the behavior of some of the passengers who had no idea how to dress properly or speak quietly. Yes, everyone was there to have fun, but there are limits, and some passengers did not have a clue how to observe them. Thankfully, we could avoid much of the din by going to the Concierge Lounge for a quiet place to read. Lastly – the big question: would we travel on RCCL again. The answer is a qualified “yes”. We would only cruise out of Baltimore which is close to our hometown, and we would only travel in a suite to take advantage of the perks. For us, it is not worth the cost or effort to fly to another city to board an RCCL ship. After all is said and done, the cost of the trip approached 80% of the cost of a cruise on Silversea where all tips, coffee, soda, alcoholic beverages and most wines are included in the fare. Read Less
Sail Date September 2016
We cruised over a dozen times mostly on RCCL. This was our second cruise on the Grandeur of the Seas. Last time was one of the first cruises after the aft area fire. This ship is showing it's age. Some of the common area furniture ... Read More
We cruised over a dozen times mostly on RCCL. This was our second cruise on the Grandeur of the Seas. Last time was one of the first cruises after the aft area fire. This ship is showing it's age. Some of the common area furniture was torn and worn. Fitness equipment not working. Yet the theater must have been recently upgraded. The show seating was great. The show were great too, especially the comics. Cruise Director Paul was good. Our suite had plenty of closet space, huge double sink bathroom and balcony had a table with two chairs AND two lounge chairs. Michael the Hotel Director was seen all over the ship. He was always observing his staff. Good management! Dining room staff was attentive. Good food but boring desserts. 5 Night Bermuda cruise is too short only 24ish hours in port. We spent our arrival afternoon in the Royal Dockyard shops. That evening we did the Gosling's Rum Evening Cruise. I highly recommend it. Next morning we took the minibus ($7 per person one way) to Horseshoe Bay beach. This is one of the great beaches. Two chairs and umbrella ($30) well worth it. Over heard problems in many of the JS category suites NO air conditioning for a number of days. Grandeur is scheduled for the dockyard in mid-April.. We're booked the early April cruise. We may reschedule. Read Less
Sail Date August 2016
My husband and I cruised with our adult children and 2 grandchildren. Nice time but, on day 2, my daughter and her friend were getting ready for Formal Night and dirty water started pouring from the light fixture over their beds. The ... Read More
My husband and I cruised with our adult children and 2 grandchildren. Nice time but, on day 2, my daughter and her friend were getting ready for Formal Night and dirty water started pouring from the light fixture over their beds. The desk was called. No response. I personally went down and asked them to do something quickly because the beds were getting wet and the trash cans were overflowing with water and we couldn't empty them quick enough. No response. Finally I got back on the phone and demanded someone immediately. They finally arrived. The problem was fixed, but not even an apology for our inconvenience. Also, one night during Karaoke, a woman fell by the stage and broke her leg and was moaning in pain waiting for medical attention and the staff never even stopped the show. The people singing and dancing were practically stepping on her. I was embarrassed for her. The outdoor movie selection was inappropriate for children. It was an 8 o'clock show and many families were sitting by the pool. The main bathrooms (especially the ladies room)reeked of urine. I feel as though they were not cleaned regularly. This was my 16th cruise and I kind of felt like Royal Caribbean was a little off their game this time around. Read Less
Sail Date August 2016
The best way I can summarize this is by comparing the cruise lines to fast food joints. If Carnival is the McDonald's of the seas, then RC's Grandeur of the Seas is Wendy's. By a hair. Not even a Panera. A Wendy's. ... Read More
The best way I can summarize this is by comparing the cruise lines to fast food joints. If Carnival is the McDonald's of the seas, then RC's Grandeur of the Seas is Wendy's. By a hair. Not even a Panera. A Wendy's. The good: The customer service was much better than I expected. The crew seemed decent and friendly and responsive. At times they were a little too eager to remind you to take the RC survey and rate them highly or call them out by name for great customer service. That's kind of a killjoy, but to be expected. Can't complain about the crew. They did a great job. Also good? The food. I had read that the food was meh. Cafeteria-style at best. I didn't find it meh. I found it solid. The Windjammer Cafe (casual buffet) doesn't have enough seating. It was really annoying to be searching for a table only to find none. Or, to find a two-seater for our family of four. We often had to sit apart. The food was typical of a buffet, but it wasn't bad. Plenty of healthy options if you so choose. But I chose to invite one food coma after another onto myself for the trip. We did the Great Gatsby (main dining hall) twice. The waiters were excellent. Food there was marginally better than the Windjammer. The nicer restaurants you have to pay for didn't seem to be too popular. Good: Interactive monitors at the elevators that tell you what's on tap, where, and how to get there. Good: Housekeeping. They did a really nice job every day. Tough work, and they were great. Good: Many of the wait staff that cleaned the plates quickly from the tables in the Windjammer. They were friendly and expeditious. Interesting that so many of them were from other countries: China, Ukraine, Phillipines. American workers could learn from their work ethic. Good: Overall cleanliness of the ship. Good: Bermuda. It is beautiful. Just gorgeous. The color of the water is breathtaking. Make sure to visit Jobson's Cove if you want to go to a beach. Now the bad. Overall, the ship is smaller and older. No amount of spackle or paint can hide it. If you're on the ship and trying to find an isolated spot away from your family, they WILL find you. There are only so many places to hide. The bad: Interior staterooms were TINY. We had four people. Two adults and two large teenaged boys. The room was about 12 x 11. For four people. The bathroom shower was beyond small. It was maybe 2 x 2. Seriously. You can't even turn around in the shower unless you're super skinny or a child. I don't know how they expect people to actually shower in that. The room felt like something more like a small dorm room. You pay so much for a cruise that the idea of slumming it in the cabin is unforgivable. These rooms were not cozy. They were unbearably small. If you can afford a suite, get it. The bad: Activities. Okay. The cruise director/activities director Paul Retter (I think) seemed just fine. Enthusiastic and all that. And the activities staff were just fine. But the activities themselves were tired and uninspired. Here is a BIG tip for Royal Caribbean: Splurge a little and offer a $10 cash prize at the trivia contests. You'll not only get more people participating, it will actually feel like a contest. I attended a bunch of trivia contests, and there was lackluster participation because there was no prize except a rubber key chain. Therefore, nobody really cared nor attended. I attended a word scramble and I was the ONLY person there. My teenagers complained of not having enough to do. The other activities were little more than sales demonstrations designed to butter you up for a sales pitch for the spa or the finer restaurants. The bad: Excursions. Very overpriced. We did the glass bottom boat at night. It was fine. But honestly, not worth the price. Also did a biking tour. If you are considering this, beware: It is VERY strenuous. More like a boot camp. The tour guides were young and very good. But the cruise staff told me it was a leisurely bike ride. Not quite right. It was hilly at times. There were dirt paths at times. And then a hike on foot straight uphill. In the August heat, this was vigorous and strenuous for anyone who is not a personal trainer or very fit. The bad: Port of Baltimore is not too swift. But you probably expected that. The bad: We had a muster drill before we left. They squashed us outside on the deck for 45 minutes. There was an excessive heat warning in Baltimore. It was actually very dangerous to be out there like that. And yet -- NO WATER OFFERED. People looked like they were about to faint. What the heck, RC? Stupid. Bad first impression. And dangerous. And the air conditioning was not working very well in many parts of the ship. Going into a public bathroom on the ship was like being in a suauna. The bad: The casino. Small. Old, old slots. Payouts were terrible. Be prepared to lose your money quickly. Overall -- this was a very average cruise. The best part of it was the staff and Bermuda. Everything else was passable but not what you REALLY hope for. I'm sure some will agree and some will disagree with this. If you're looking for better than average, check out one of RC's newer and bigger ships. Or another cruise line altogether. Read Less
Sail Date August 2016
This was a family cruise to celebrate my parents' 60th wedding anniversary, so they selected the ship and the destination. It was....okay. This was the 6th cruise we've done in the last several years, and the second on RCCL. I ... Read More
This was a family cruise to celebrate my parents' 60th wedding anniversary, so they selected the ship and the destination. It was....okay. This was the 6th cruise we've done in the last several years, and the second on RCCL. I won't go out of my way to do RCCL again; we have also sailed on both Carnival and Celebrity and had much better experiences on those. The Grandeur itself was fine- I had read several reviews about the age and was concerned but there was only minimal impact to our trip based on that. What was good: Our cabin (junior suite aft) was great- loved the extended balcony (room for 2 loungers, two chairs, small table, and morning yoga!) A bit sooty the first day but otherwise no issue. Because of the overhang, we were able to sit out there in the rain and not get wet, and have shade during a sunny day. Also appreciated our cabin steward working around our schedule to clean. The Park Cafe. Definitely the place to go for breakfast sandwiches, the best grilled cheese ever and yummy fruit and yogurt parfaits. Didn't have much at the Windjammer but crew worked hard to keep everything stocked and looked like a good variety. Did lunch one day in the MDR and LOVED the salad option. We enjoyed trivia, and several on our trip enjoyed shows and the casino. Also liked the 1/4 mile track- -longer than on many other ships we have been on. The gym itself was smaller than many. Loved going out of Baltimore- it's about 20 minutes from home and getting on and getting off was relatively easy. Watching the ship go under the Bay Bridge was awesome! After arriving at 9:30, we were home around noon; most of that time was waiting in the South Pacific lounge to be allowed to disembark. Loved the Chief Engineer's warning at Muster Drill about what NOT to flush down toilets. Very well done. Unfortunately not everyone apparently paid attention as we had issues twice where our toilet did not flush due to a clogged line in that part of the ship. Luckily the crew was on it and these were fixed quickly. Not RCCL's fault, but just to point out that flushing something you shouldn't flush can cause hundreds of others to not have toilet service in the cabin for a few hours. PLEASE be considerate of your fellow passengers! Great opportunities to easily find spaces to hang out with the extended family! We did My Time dining and they did a nice job of ensuring we could all sit together the nights we wanted to. What was not so good: Very uneven service in the MDR. We can only surmise that they did not have enough staff for the full ship. The wine/drinks service was confused. And slow. Ordering the same glass of wine on different nights resulted in a different charge each time. One evening, since no one had brought me the receipt to sign for my glass, and they had brought me a second glass that I did not order and thus refused, I had to go track the receipt down before I left the dining room to ensure it was accurate. I've never had that happen on a ship- they are always very prompt to bring you the receipt with your drink. We often brought in drinks from the bar to avoid having to wait to get our drink order in the MDR. We did breakfast in MDR one day and after 15 minutes waiting, when I finally reached for the water pitcher to pour our own, since no one had come by to fill our glasses, they came. Some of the items we ordered never showed up. The head waiter did apologize profusely, which was appreciated. We had a similar experience at Giovanni's. Took awhile to get service, and while our first course came in good fashion, it was probably close to an hour before the pasta and main courses arrived. By then it was getting late to eat too much. so that was disappointing. Food quality overall was uneven- we had some in MDR that was great (our table had escargot every night, usually more than one) and some that was inedible. Maybe they wanted to push the upcharged items? Mostly it was fine. It was odd to have the lobster tail and prime rib on night 4 rather than formal night, but both got rave reviews. With the anniversary, we wanted a family picture, but never did get one taken by the ship's photographers, as there was a maximum of 6 people per picture. We took several on our own. We tried to have some celebratory drinks here and there- mimosas one morning on the balcony (which by the way can hold 10!) but despite calling the day before and putting out the menu, the glasses and juice arrived about an hour late. We also spent time up in the Viking Lounge as it was a great view and tended to be quieter. It was disappointing that they had no drink menus or specialty drinks there. It was also annoying that the waiter walked by without stopping to see if you wanted anything, and when you finally gave up and went to the bar to order, the person there was not able to make you a drink. Really? Probably most egregious though were extra charges added to our bill that we didn't incur. I reviewed mine before leaving the ship and think they confused my wine and my sister's in the dining room, so rather than try and compare and argue, I left it, but the post cruise charge that I found on my credit card bill was annoying. I had to call to find it was for mini bar, which we emptied Day 1 and stored in the cabinet above and didn't touch at all. Once I complained, they removed it. We had five different accounts in our group and to date, three of these have been charged with charges we did not incur. As soon as we said something they were immediately removed, no questions. Definitely recommend that you review your statement on board and review your credit card once you get home to verify accuracy. Have others had this issue and is it typical for RCCL? Read Less
Sail Date July 2016
Overall good cruise. Staff was amazing. Bermuda is beautiful. Would only moderately recommend. Clientele: Sailing out of Baltimore was people mostly from Maryland and some from New York and New Jersey. It was a little ... Read More
Overall good cruise. Staff was amazing. Bermuda is beautiful. Would only moderately recommend. Clientele: Sailing out of Baltimore was people mostly from Maryland and some from New York and New Jersey. It was a little "Red Neck" but not an over the top party scene. People were definitely getting drunk but not puking or getting obnoxious. Port - sailing out of Baltimore is a disaster. It took us over two hours to park our car and off load our bags. Parking and traffic is run by two security guards. Just horrible. The boat - way, way over capacity. Two many people. You feel like a pack of rats in the dining halls especially the Windjammer buffet. Do yourself a favor and plan to eat your meals in one of the serving dining halls. Avoid the crowds. Activities: Not enough stuff to do on the boat. The boat has one shuffle board set one and two ping pong tables. Not enough for kids to do. Pools -just two salt water pools. Should have a fresh water and salt water. Need bigger hot tubes - pools were very crowded. Time at Sea - two days to Bermuda was TOO LONG. Need more time on the island. Read Less
Sail Date July 2016
After a very busy spring season in our jobs my wife and I thought it would be a good idea to take a vacation for the July 4th Holiday and we wanted to get away. Since we only live an hour from Baltimore and hand not sailed out on Royal ... Read More
After a very busy spring season in our jobs my wife and I thought it would be a good idea to take a vacation for the July 4th Holiday and we wanted to get away. Since we only live an hour from Baltimore and hand not sailed out on Royal Caribbean from this port and had not been to Bermuda we decided to take this cruise. On July 3rd we left our home in Northeastern Maryland at 8:50 am and after a stop for breakfast we arrived at the cruise Maryland terminal at 11:00 am which was just a half hour after check in had stated. As this was the first cruise to depart from Baltimore after the recent terror attack in Istanbul there were three Maryland Transportation Authority Police officers parked at the entrance to the cruise ship terminal. After dropping our bags at the bag drop and paying for and parking our car. We entered the terminal upon entering the terminal we quickly went through security and filled in the now mandatory health question are we made our way to the que for gold guests after a brief wait as platinum members have priority over gold members we checked in got our Sail and Sign cards, got our photo taken and making our dinner reservation. We headed to the gangway due to the enclosed gangway being dammed in a recent accident when the Carnival Pride was docking we entered on deck 1 and was able to take the elevator to deck 6 and checked out the café there after finding that it was just deserts we headed to deck 9 and the Windjammer where we had lunch and purchase a soda package around 12:00 noon. After lunch it was 1:00 pm and we were able to go to our cabin where we dropped off our luggage and we checked out the other public areas of the ship. At 2:00 pm our luggage arrived and we unpacked. We found the bed in our cabin to be rather low and it was impossible for us to store our luggage under the bed but there was space near the closet. As we were finishing unpacking our stateroom attendant James stopped by to see if we needed anything. At 3:00 pm we reported to our muster station for the mandatory light boat drill which was dismissed by the Captain at 3:40 pm. We headed to deck 10 to watch the sail out form Baltimore which occurred on time at 4:00 pm. We returned to the cabin where my wife took a nap while I returned to deck 10 and took some video with my phone as the ship passed Annapolis. I then went and got my wife and we headed to the Palladium Theater for our welcome show with Bill our cruise director and featuring comedian Jeff Nease we left the show early to have dinner. After dinner we went up to deck 9 where my wife watched the end of the movie and I watched fireworks that were going off on shore as the ship was making its way south in the Chesapeake Bay since we were not yet off the US Coast none of the shops were open except for the duty free sales of liquor. It takes appoimently 9 hours for the ship to traverse the Bay from Baltimore. After a late snack form the Park Café we headed to the cabin and some rest. The next morning we got up dressed and headed to the Windjammer for breakfast and then to check out the shops where we bought souvenirs. After shopping we headed to the centrum as the Grandeur is Royal Caribbean’s smallest and oldest ship it does not have the Royal Promenade but a 5 deck high atrium called the Centrum where we gathered to watch the Specialty Restaurant cooking demonstration here chefs from each specialty restaurant (Izumi, Giovanni’s, Chops) demonstraeded various appetizers and had representatives to take reservations. We decied to have dinner at Izumi the Asian restaurant for dinner. Since we had time and had their opportunity to review some of the other itineraries for Royal Caribbean ships in other parts of the world. We found that the Explorer of the Sea's had an Alaskan itinerary that departs on our wedding anniversary so we stopped by the next cruise desk and took advantage of the $50 deposit and booked the cruise. We then returned to our cabin to drop off our purchases and we watched the Shore Excursions talk we also found out that the beach excustuion we booked was at a beach that was within walking distance of the ship. So we went to the excursions desk and we cancelled the excursion. After the excursions desk we had lunch in the main dining room where there was a salad bar. After lunch we changed and headed to the pool. While using the pool we watched the Worlds sexiest man completion. After the pool we returned to our cabin showered and got dressed had a snack and my wife took a nap? I headed to deck 4 where I read for an hour. At 6:00 pm I returned to the cabin where we changed for dinner as it was formal night and we headed to Izumi the ships Asian themed restaurant. The menu is mostly Shushi there are appetizers, salads, and hot rocks. The food is very good and can be washed down with your choice of Saki, Asian themed cocktails or Asian Bears. I tried the hot rock where your server prepares the meal at your table on a stone slab heated to 575 degrees. The meal was terrific but unlike the other specialty restaurants the food is on an ala care or per dish basis as opposed to a single service charge. My wife also signed up for a Shushi making class on the last sea day. After dinner we attended 10:00 pm show featuring James Stephens III who was a musical comedian who did imitations of many popular musical stars. After the show we had a late snack, set our watches ahead one our as the ship was changing to Bermuda time. The next morning as we did not like the choices at breakfast in the Windjammer so we had breakfast in the main ding room where there was a cereal buffet. After breakfast we tested out our selfie stick and watched the decorating of the July 4th cake. While this was going on the ship approached Bermuda as we would be docking in Kings Warf on the north end of the island we approached the island from the St. Georges or southern end of the island. We then changed for our afternoon at the beach. We headed to the pool deck where we had a piece of the cake we saw being decorated and had the 1st of two bbq meals. The noon bbq had chicken along with hot dogs and burgers. As there was no space in the pool area when ate in the windjammer while we were having lunch the ship docked at Kings Wharf alongside the Norwegian Dawn which departed Boston on July 1 on a 7 day Bermuda Cruise which included three days on the island. We were able to leave the ship a little after 1:30 pm and after getting some pictures walked about 5 minutes away to Snorkel Park Beach where we paid $5.00 per person to use the beach and $10.00 to rent an umbrella. We used the beach until 3:00 pm when a quick shower took place we returned to the ship as the rain was needing. We showered changed and headed on the tram around Kings Wharf stopping at the clocktower mall for some souvenirs and ice cream. We then took the tram back to the ship where we had an early dinner in a deserted ding room as many of the passengers were still ashore on excursions or having dinner. We then went to the cabin to drop off our purchases. The evenings show was Broadway Rhythm and Rhyme which was the only full production show of the cruise the show was terrific. We then headed to the centrum where the Real Time Band was getting the crowed ready for one of Royal Caribbean’s mainstays the 70’s Disco Inferno Dance party which was one of the best that I have attended and ended with the dropping of red, white and blue balloons and confetti. Then the party then shifted to the pool deck was there was another BBQ this time with burgers and ribs. As we had an early excursion the next morning we headed to bed. The next morning we got up had breakfast in the Windjammer got our stuff and headed to the dock to head out on our tour of the island by mini-bus. Our guide who was a retired bus driver brought us to Gibbs Hill Lighthouse which is the tallest structure on the island. We also made a quick stop at Warwick Long Bay to see the pink sand. We then headed to St. George where we spent 45 minutes to tour the town. I visited the town hall and St. Peter’s chapel. We then headed back to Kings Wharf driving through the capital and largest city Hamilton and past the smallest church. We arrived back at the ship and got some lunch in the Windjammer as the ship departed Bermuda to head back to Baltimore. After lunch we went shopping and my wife took a nap. We then headed to the show featuring the outstanding A Capella group Revoice. At the end of the Show Bill our Cruise Director announced that due to the rough seas that the Centrum areal show would be cancelled. Due to the high winds the pools were and deck 10 were closed. We had dinner and went to the pool deck to watch the film Batman v Superman which we watched most off before it got too cold for my wife we then had a snack at the Park café and after setting our watches back one hour we headed to bed. The next morning on our final day at sea we got up had breakfast at the Windjammer. After breakfast we went shopping and then headed to Izumi where my wife took a class where she learned to make Shushi while I took pictures. After the class we had lunch at Izumi where I tried some of the Shushi and I had the mixed seafood hot rock. After lunch my wife took a nap while I went to the Royal Crown lounge and read. We then went and did one final round of shopping as the shops would be closing once the ship enters the Chesapeake Bay. After shopping we packed and then attended the farewell show featuring the comedian Collin Moulton. We than went to dinner and returned to our cabin where we placed our bag outside our cabin. We then attended the farewell celebrations in the Centrum as the ship entered the Chesapeake Bay. We had one final snack at the Park Café and headed to bed. On debarkation day we got up dressed, had one last breakfast in the Windjammer and returned to our cabin to complete our packing. We then headed to the South Pacific Lounge to wait for our bag tags to be called we no sooner sat down that we found our tag number was called. We then proceeded to the gangway and then into the terminal to wait for customs. The customs formalities were much faster than when you arrive by plane. We then found our luggage and head to the car loaded out bags and headed for hope after a quick stop to pick up some needed groceries we were home and unpacked by 1:00pm. In conclusion we enjoyed our vacation on the Grandeur of the Seas but we have decided that we will stick to the much newer and larger ships with more activities and facilities for our future cruising needs. Read Less
Sail Date July 2016
We took this cruise because of its location and where it's was sail. But the ship was really showing its age. Dirty ceiling panels. Broken mirror around ceiling lights. Hanging electrical wires. Lots rust. The gaming tables covers ... Read More
We took this cruise because of its location and where it's was sail. But the ship was really showing its age. Dirty ceiling panels. Broken mirror around ceiling lights. Hanging electrical wires. Lots rust. The gaming tables covers well worn showing there age. The system used the allowed children to use their card aboard ship to buy when set with a limit does not function as it should allowing them to over charge. The prices of tours was a little over priced. The entertainment was great along with the dinning. I was disappointed with the lido deck dining hours even with the aft cafe being open later. All so the main restaurant hours were not long enough open in the mornings. The food service staff took great care on food safety. Last but not least maintenance was being do with welding, hammers, and grinders on two metals support pipes during day light time causing a lot of noise while trying to enjoy what sun we did get on the cruise. Read Less
Sail Date June 2016
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