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125 Royal Caribbean Baltimore Cruise Reviews

I picked this cruise because my parents have cruised with Royal MANY times and always gush about how good it was and how relaxed they felt . HOWEVER, I would not use relaxing to describe our experience. We got an e-mail 2 days prior to ... Read More
I picked this cruise because my parents have cruised with Royal MANY times and always gush about how good it was and how relaxed they felt . HOWEVER, I would not use relaxing to describe our experience. We got an e-mail 2 days prior to our departure explaining that there was Noro Virus on the ship and therefore our boarding process would be delayed. Then we got another e-mail explaining that the ship had problems with the rudder and therefore we would not be sailing on the 11th, and would be delayed to the 13th. We were offered compensation for the 2 days, and provided with an updated sailing itinerary. We were also told that we could have a full refund if we chose not to sail. Because MANY arrangements had been made for myself and my family to go, we decided to continue on anyway. I wish we hadn't. 2 days makes a BIG difference on this cruise, and I feel that we did not spend any time in the "sun" at all (more on that later). ANYWAY- DAY 1-- we boarded in Baltimore, it was our first cruise and had NO idea what we were doing, we got into the ship at about 2pm ISH and were told that the state rooms were not ready, and wouldn't be for a while, this left me, my husband and our 4 kids lost on the ship, as it was our first cruise we had NO idea where to go and everyone working there was SO busy there was no one to ask. We ended up in a restaurant that wasn't included in the cruise fare, and we accidently walked through the back entrance. One of the wait staff welcomed us anyway. and sat us with people who didn't look impressed to see us (mainly the kids) who were starving and excited (not a good combo) . We had no idea that there were other options to eat at that time. We stayed at that restaurant for 10 min, then decided to leave (boy were those people relieved) and wander to see what else there was. We did eventually find the windjammer (thank goodness) ate, then left to wander some more, we missed out on a really good movie because we didn't know it was playing and some other events on the first day because we had to drag our bags around. We just sat where we could find a chair and waited. Would have been nice to know that kids could have gone to Adventure Ocean and we could have enjoyed a Movie... ANYWHO we eventually got our rooms and the "cruse compass" sheet which helped ALOT. Ate dinner in dining room VERY NICE -- No complaints at all food was excellent wait staff awesome. DAY 2-- CRUISING- Food Great- Only issue was inside pool was for adults only and I found that more often than not the weather was poor so our kids missed out on swimming because the outside pool was either too cold or sloshing onto the deck. Other pool is indoor and only for 16 PLUS BIG DOWNSIDE FOR FAMILY and was not opened for children very often, despite the poor weather all trip DAY3- FLORIDA- Getting on and off ship was smooth, went on air boat excursion, fun, then back to ship DAY 4- NASSAU-- This port was a HUGE let down FIRST-because of our changed itinerary -- we didn't arrive until 1PM ish and were really crunched for time to get to any shops, RAN thru them as fast as we could so we could get to our glass bottom boat tour then back to the ship- This day was supposed to be our "Long" day in the Bahamas BUT-- we were told by ANYONE we asked not to be on the island past sundown because it is NOT safe. SHAMEFUL that this was counted as our long day and it really was only 5 hours at most. Boarded ship and ate dinner-- went to show only to find out that our Coco Cay day (supposed to be going next day) was cancelled because they couldn't tender the boat) ASIDE-- I spoke with others who said that they were not sure that Coco Cay even existed because on the MANY cruises they had been on they had NEVER tendered there -- WOW--- so since our cruise was already being cut short.... Why didn't they cut the place that they NEVER get to stop at anyway????????? we could've at least had 2 stops then -- Felt this was very poor planning, and in general that there should be a back up place to sail to if Coco Cay is not an option due to weathers since this happens quite a bit and not once and a while. I know that Royal is building a port/pier at Coco Cay (YAYE) right now, but until its functioning this should be better planned for Anywho-- we decided to sleep in the next day as we had no place to go.......and were staying in Nassau. DAY 5-Nassau-- (again)-- Well, we woke up and went down to the general info desk to find out what was going on that day as things had been changed, only to find out that there were excursions planned by the excursion desk. GREAT-- or so I thought until I looked at the sheet and found out that over 75% of them had already left-- at 8AM or 9AM- I was VERY upset about this, as we had booked a beach hut for Coco Cay so technically we had something going on with them already and no once contacted us to say "hey noticed you planned on something in Coco Cay, want to re-book for Nassau? When I asked they said they had printed the sheets at 10PM the night before but NOTHING was delivered to our rooms or announced. I was not the only one upset about this, MANY unhappy campers . We tried to make the best of the day by going to the beach, but as the rest of the weather on this trip, it followed suit and was windy/raining (not Royals Fault) but was not pleasant. In addition to this, I have to say Nassau is NOT the nicest Island. I have 3 little girls, and I was CONSTANTLY harassed by the locals about hair braiding, everywhere we went, usually MULTIPLE times. Its so bad even the cruise director joked about it. Plus, the straw market smells like PEE and since you can't be out past sundown this place is really only good till 6pm anyways-- this port should be the only cut short, as its really not a place you can spend too much time at after dark anyway. DAY 6- Heading HOME--- This was the craziest day at sea-- My family and I spent the WHOLE DAY in BED-- the seas were at 15 or more feet and we were charging thru :( There were sea sickness bags EVERWHERE-- and people being sick almost everywhere. Royal cannot obviously control this-- it just added a crummy/ wasted day to our already cut short vacation :( To anyone planning a cruise PLEASE GET YOURSELF A PATCH FOR BEHIND YOUR EAR. In general the seas were pretty rough for our cruise, we handled it pretty good until this day. You never know how you will react to the "motion of the ocean". I wish we had come better prepared. Crew was very nice thru this process, and I felt bad for them having to clean this up :( DAY 7 -- you pretty much spend this day getting off the boat-- went pretty smoothly, However, just be aware that this will take at LEAST an hour if you have anyone picking you up. Overall-- we REALLY enjoyed the dining, and some of the shows were really excellent. Felt that the cruise should have been rescheduled after original issues as 7 days is not long enough to get down to the Bahamas and back-- No tan, no sun :( 1 port :( Read Less
Sail Date January 2018
The ship is old and not in the very best state of repair. The activities seemed pretty limited. The gym was almost a joke. Departure of the cruise was delayed a couple hours to allow for more time to clean the ship since there had ... Read More
The ship is old and not in the very best state of repair. The activities seemed pretty limited. The gym was almost a joke. Departure of the cruise was delayed a couple hours to allow for more time to clean the ship since there had been an illness outbreak on the previous trip. I think they should have taken a lot longer to clean the ship since both myself and my girlfriend got quite sick on the ship. And I suspect quite a few other people became ill because toward the end of the trip I was seeing far fewer people around and was hearing quite a bit of coughing. Not a cruise for people who don't like boat movement. I enjoyed all of the rolling on waves, but it was pretty much all day, every day. I have been home a couple days and am still feeling heavy rolling feelings, which is not enjoyable like it is on the ship. The weather was pretty terrible the whole time. I know that isn't controllable, but the average temperatures in January and February from Baltimore to South Carolina makes a person wonder how advised it is to be running this route in these months. I blame myself for not having considered this to be as big of a deal as it turned out to be. They cancelled 3 of the 5 stops during my cruise, so I can't speak to the quality of Charleston, Grand Bahama, or Cococay. Baltimore is a crappy city, in my opinion, and I will be happy to never visit there again. Port Canaveral has no business being a stop for anything claiming to be entertainment. If you are super into NASA, sure, go visit, but I don't think this cruise stop gives enough time to someone who wants to specifically go see that. Otherwise Canaveral seems to be a unremarkable central Florida coastal town with little of interest to offer. Nassau Bahama was a pretty typical Caribbean island city from my experience. By which I mean it is a bit more crowded and expensive than I prefer, but the different buildings, culture, ecology, and attitude of the locals makes it a pleasant place to check out. Read Less
Sail Date January 2018
1. The boat had Mechanical issues at sea (lack of ability to steer the boat to the left). 2. High number of passengers got sick at sea (Gastrointestinal issues, flu symptoms). 3. Boat is not well maintained (I.e. water leak in ... Read More
1. The boat had Mechanical issues at sea (lack of ability to steer the boat to the left). 2. High number of passengers got sick at sea (Gastrointestinal issues, flu symptoms). 3. Boat is not well maintained (I.e. water leak in stateroom, bad Oder, rusty areas). 4. Excursions were at best mediocre. 5. The buses used to drive the passengers to their excursions were not well maintained and safe (worn out tires, broken seats). Royal Caribbean should guarantee to the passengers the safety of the transportation and excursions offered and supported by the boat. 6. Great Staff but overworked. 7. Entertainment plans were not flexible to adapt to weather changes and excursions cancellation. Many excursions were canceled due to the bad weather and passengers were left with not much to due on the boat. Unfortunately, the entertainment team did not have their act togather to offer entertainment for the bored passengers. Read Less
Sail Date January 2018
Issues were as follows; Cruise Ship steering went out and resulted in 2 day extension. Due to this my son had to have an airline ticket purchased to fly home a day earlier than expected to make a college orientation. Incurred ... Read More
Issues were as follows; Cruise Ship steering went out and resulted in 2 day extension. Due to this my son had to have an airline ticket purchased to fly home a day earlier than expected to make a college orientation. Incurred additional vacation days from work. Viral outbreak resulted in a quarantine of myself for 24hrs and sick for 3 days. Medical clinic forgot to release me resulting in additional time in quarantine. Also not all items of BRAT diet for GI was available on ship. Bed was worn and dipped. No linen was provided when we checked in. Had to go to housekeeping for it. luggage was lost and took 3hrs from departure to find. Dining at the Windjammer; 5-20min wait for a table, ceiling leaked and had to have buckets collecting water. Ran out of utensils and plates numerous times. Housekeeping showed up to room at 1:30-2:00pm to clean room and didn't bother cleaning 3 times. In the evening she showed up at 8:45-9pm w/o cart only to drop off bulletins and ask if we needed anything. First port in SC was not shoveled or deiced which made it difficult to disembark. ice cream station was rarely available the entire cruise No water stations were available to fill up purchased water bottles Due to repairs of ship in Florida, the entire ship had to disembark ship and go through customs and remain in terminal for 3hrs until entire ship was empty. Resulting in missed breakfast and half day wasted which would not have been necessary for if finishing trip in Baltimore. Laundry was not provided for extended trip days, but instead offered for a 50% up charge for expedite. Did not go to Coco Cay due to supposable weather, but conveniently notified of this during the same time the ship was informed of repairs needed. Read Less
Sail Date January 2018
Grandeur of the Seas Review - January 2 through January 11, 2018 I really thought long and hard about writing a review for this cruise because I didn’t want to do an all negative review but I feel that people that read Cruise Critic ... Read More
Grandeur of the Seas Review - January 2 through January 11, 2018 I really thought long and hard about writing a review for this cruise because I didn’t want to do an all negative review but I feel that people that read Cruise Critic reviews are looking for good information when spending a large sum of money on a cruise, so I decided to write the review. I wish I could honestly say it was the worst cruise of my life but after taking over forty (40) cruises I can’t say that. I can’t say that it was a great cruise either. When family and friends ask me about it the only response I give is that it was a cruise. It seemed to me, on this cruise, it was mostly seasoned cruisers who took everything that happened in stride but there were a few would blamed the weather problems, the ship maintenance problem and anything that they could on Royal and the captain of the ship. None of this can be controlled by Royal and passengers need to realize this. When writing a review you can mention the problems but blaming the cruise line for something beyond their control shouldn’t be done. Don’t book a cruise out of a port on the northeast coast in the middle of winter, you should expect some weather problems. I arrived in Baltimore the day of the cruise about an hour late but got to the port with a ship shuttle by about 1:00 pm. The ship had sent an email two days before sailing explaining there was an outbreak of illness and Royal would be doing a deep cleaning and passengers wouldn’t be allowed on the ship until 2:00 p.m. This was true and even later to get to our cabins, around 2:30 to 3:00. The port was the easiest I have been through with the exception of getting a wheelchair to board the ship, the port didn’t have enough and it was over an hour wait for a chair. The captain kindly changed the muster drill to inside because it was below freezing on deck, thanks for that Captain Thor, and it was held easily and fast. Our first day was a sea day, as always, and I found that there just wasn’t a lot to do on the ship. Yes they had assorted activities, paper folding, piano playing and the standard trivia but not like on the new larger ships, where you go from one thing to another. This was only a 2,000 passenger ship and I find I like the larger ships to keep me busy. The television programming was terrible, there was absolutely nothing to watch. I cruise on Royal, Princess, Holland, and Norwegian and the variety of programs and free movies you can watch is great on the other three lines, on Royal I know I watched one episode of Person of Interest at least 15 times. Please Royal, all other lines have great television programming and I know the passengers are supposed to be out enjoying the ship but when the weather is bad and the ship is rocking and rolling I need the t.v. to have something to do. The food in the main dining room was fantastic, there were a few things that weren’t to my liking but this is the same on every cruise. The service was impeccable, fast and hot food. I didn’t eat in the buffet because of an outbreak of Norovirus, I don’t want to take a chance of getting it, have had it on another cruise, because passengers can’t wash their hands. I did eat one meal in the steak house and as always it was fabulous, can’t say enough good things about the steak house. My cabin was one of my problems. When I was allowed to go to it, it was dirty, it looked like it hadn’t been cleaned or dusted for a long time. I was in cabin 3606, a handicapped accessible cabin. When I first walked in there was hair all over the bathroom floor, a thick covering of dust on every piece of furniture and the carpeting was old and stained. I immediately called housekeeping and within minutes a supervisor was in the cabin, checking it out and he agreed that it looked like the cabin hadn’t been cleaned in a long time. He had the room attendant come in and see all of the problems and I was asked to leave the cabin for about an hour so they could clean it and put new linens on the bed even though I didn’t feel that was necessary. When I returned it was sparkling and it was perfect after that. The weather was a huge influence on this cruise. Captain Thor announced on the loud speaker on the first sea day that Charleston was having the worst snow storm in their history and he advised passengers to not get off of the ship because everything in port was closed and it was dangerous out in the port because of ice and snow. I didn’t get off but many passengers did and when they came back all they did was complain, REALLY, why did you get off, didn’t you hear the Captain’s announcement. The same for Port Canaveral, several excursions were cancelled because it was so cold, but at least you could get off of the ship. Grand Bahama Island was changed to Freeport, which in my estimation could be skipped by all cruise lines, I find this port to be a horrible place to stop at and so I stayed on board. CocoCay was closed, like it always it, because of tender problems, this is another stop that Royal needs to remove from their itinerary, and I have gone to CocoCay four times and never seen it because of tender problems. I love Nassau and enjoyed the two days in port. I always go to Atlantis to gamble. The entertainment on the ship was not good. The shows were very short and not many dancers or singers. This part of the crew was pulled in to help serve in the buffet, hold bottles of hand sanitizer and other duties besides what they normally do and many of them were completely confused with what they should do, so they weren’t doing it well, but they were really trying hard. When the maintenance issued occurred the Captain explained that any passengers interested in getting off in Port Canaveral and going home would be issued a check to help with expenses incurred trying to book a rental car, a new flight, whatever it was needed for. I did get off of the ship because I have a part time job that I had to get back to, so I left, but it was utter confusion disembarking and getting passengers to the airport or anywhere else they wanted to go. Still, this wasn’t Royal’s fault, they were doing the best they could with a very unusual situation. I want to point out that the Cruise Director was nonexistent, the Activities Manager took his place. He ran the Newly Wed game and was terrible, not funny or interesting. The only time you saw him was on the morning show where he pushed his book that was available on Amazon and he mentioned at least a hundred times that he is 6’6” tall, who cares. He was in his late 50’s, which is old for a cruise director, but it doesn’t mean he can’t do the job, but he didn’t do his job. I feel that a great cruise director can make or break a cruise for a passenger. Altogether, as I stated at the beginning of the review, I can’t say it was a great cruise, a terrible cruise, it was a cruise. The staff did their best to make it great, but the conditions just didn’t help anything. My problems with entering my cabin for the first time didn’t make me want to spend time in the room. Nothing to do onboard made it hard for me to enjoy myself during the day, I spent many, many hours in my cabin. Entertainment wasn’t good, so there just weren’t many things to do day or evening onboard. Again, it was just a cruise and I did get to relax but it just wasn’t fun. Read Less
Sail Date January 2018
This is our 4th cruise with Royal and we've sailed on Grandeur's sister ship Rhapsody so we thought we knew what we were getting into. Overall we'll avoid any cruise with Grandeur in the future, and this has severely tainted ... Read More
This is our 4th cruise with Royal and we've sailed on Grandeur's sister ship Rhapsody so we thought we knew what we were getting into. Overall we'll avoid any cruise with Grandeur in the future, and this has severely tainted our opinion of Royal Caribbean We picked this cruise because it had a great looking itinerary and we'd done a previous Christmas cruise with Royal out of Florida on Oasis and had a ton of fun. Grandeur as a boat has been left to rot. It serves a port with little competition and many on-board made it known that they have overlooked the boat's shortcomings in order to avoid flying to less convenient ports. Staff Good Points: -On-board Music entertainment on-bard was consistently very good, especially Steve the piano player in the schooner. -Bar Staff was generally pretty good within the constraints of poorly stocked bars (more on that later) -Waiters and stateroom attendants were some of the best we've had -Specialty restaurants were on-point -Amusingly quirky cruise director staff Bad Points: -Boat has been badly maintained overall and is showing its age. (poorly flushing toilets, smells everywhere, worn finishes and obviously in need of a refresh) -Old hard beds, shoved together (giant gap in middle) to form queen size -Food was terrible, Dining room Breakfast and Lunch were terrible/soggy, Windjammer was poorly stocked and terrible quality. Carving stations frequently unmanned. -Maintenance taking place at 5:30 am including hammering things and power washing exterior surfaces of the boat loud enough to wake me up in exterior cabin -Overly cramped spaces for cold-weather port (pool was closed at least 2 days of cruise) Ship stank of sewage / Sulfur in the stairwells, and randomly in the bathrooms -Poorly stocked bars (few upscale options, and terrible sweet fake fruit mixers, if you like your cocktails to all be of the desert variety you'll be fine) -Apathetic staff, letting children constantly invade adult spaces (solarium, hot-tubs) -Nothing for teenagers to do (none came with us but they were complaining loudly everywhere) Some had resorted to riding elevators aimlessly. -Fitness center was undersized for ship and terribly ventilated. Running track was overtaken with lounge chairs, spin class instructor was apathetic. Read Less
Sail Date December 2017
Departing from Baltimore was excellent! We anticipated a wonderful, joyful Christmas cruise. In actuality, the decorations and activities were minimal and low budget. The entertainment was generally passable, but it was nothing special. ... Read More
Departing from Baltimore was excellent! We anticipated a wonderful, joyful Christmas cruise. In actuality, the decorations and activities were minimal and low budget. The entertainment was generally passable, but it was nothing special. Not enough activities for children/teens. Overall the ship experience was disappointing. The islands and excursions were generally good. We loved exploring the islands, and meeting locals who were all very friendly. The Royal Caribbean staff was courteous and generally seemed to care about doing a good job; particularly the dining staff. Unfortunately, we cannot recommend this ship because of poor maintenance, lack of activities, and overall pushiness of crew members trying to sell us dinners, art, spa treatments, etc. There was a sewage leak on our deck early in the trip and as a result, the entire deck smelled like sewage for the rest of the 7 days. Overall, we enjoyed being together on a cruise with our family, but Grandeur of the Seas is not up to par. Read Less
Sail Date December 2017
A nice trip but a poverty-centered, rude. and penny-pinching cruise line. Everything is extra, even room service ($8.95 + 18%). The coffee and juice is cut 50/50 with water (I watched them do it) and when my wife complained because her ... Read More
A nice trip but a poverty-centered, rude. and penny-pinching cruise line. Everything is extra, even room service ($8.95 + 18%). The coffee and juice is cut 50/50 with water (I watched them do it) and when my wife complained because her premium Scotch was so watered down it did not even have a smell, the bar tender admitted it and opened a new bottle! I saw food service staff taking out the trash and then turning around and putting their hands in the the food with the same gloves! When I asked for a supervisor to report this nobody even knew where the supervisor was! When I finely found the supervisor he was annoyed by my report and would not even talk about the issue. The "VOOM" Internet was a very poor value at $12.99 a day for service that did not connect 60-80 percent of the time and was so slow that sending an e-mail cloud take more than an hour. Read Less
Sail Date December 2017
Choice the cruise because of the convenient location, Baltimore, and the friendly staff. The entertainment was poor. The feature shows and entertainment in the theatre has been repeated cruise after cruise after cruise. Daily ... Read More
Choice the cruise because of the convenient location, Baltimore, and the friendly staff. The entertainment was poor. The feature shows and entertainment in the theatre has been repeated cruise after cruise after cruise. Daily background music in the main lounge and other area's of the ship was mostly hard-rock. There was NO soft music. The speaker volume for all daily and evening programs was ear shattering, and I have a slight loss of hearing. The food in the main dinning room was average, at best. Basically the food lacked seasoning. The staff, however, was excellent. The Windjammer buffet was much better than the main dinning room, even though you had to serve yourself. You had a better selection of food. Depending on the time you went for a meal at the buffet, you could be subjected to not being able to find a table. The daily programs in the outside pool area was very versatile and well coordinated. Except for the convenient location and it's friendly staff, this cruise cannot compare with other cruise's on this line or other cruise lines where the ships and services far exceed those provided on this ship. Further more, the prices are similar. Read Less
Sail Date October 2017
why choose service room food activities We chose this cruise due to the convenience of sailing out of Baltimore - super easy to get to from Washington, DC and we loved the idea of avoiding flights. Pre-Cruise: My overall rating for ... Read More
why choose service room food activities We chose this cruise due to the convenience of sailing out of Baltimore - super easy to get to from Washington, DC and we loved the idea of avoiding flights. Pre-Cruise: My overall rating for the pre-cruise experience is less than 1 star. It was horrible, because RC cancelled our reservation just weeks before sailing. We were paid in full by the way. I only even figured this out because I was trying to book spa treatments and excursions and was having trouble finding my reservation online. RC tried to blame AMEX Travel... thankfully I booked through a travel agency or I may have never made it on this ship. This was also a special trip for a big birthday, with friends. They finally reinstated our booking making a big deal about giving us an "upgrade" from an interior to a exterior (small window) room. Honestly, we didn't care about having a window and it didn't feel like much of an upgrade for the trouble we went through. A few days after our trip was reinstated, RC messed up again, this time refunding my credit card when they were suppose to be sending a check to AMEX Travel for their commission. For this mistake (and thankfully I caught it b/c this put us in "money still owed" and could have cancelled us again) they offered a $50 onboard credit. Not to get into all the details but we continued to have more issues prior to sailing. I emailed the SVP of Customer Service - Vickie Freed - vfreed@rccl.com - and hoped she could make up for all the trouble. Her assistant did reach out, and promised an additional $100 onboard credit and specifically asked what my favorite wine was so she could request it be delivered to our room. Checking In: We waited around a lot the day of the cruise, arriving right at 11:30am, but it was because the Cost Guard was running a check. Not RC's fault. They did their best to get us on board as quickly as possible. Food: The food on this ship was nothing to write home about. Generally pretty bland and finding a fresh vegetable was a serious challenge. Even the salad was sad and depressing. We were dying for a Kale by the time I got off this ship or anything with real nutrition. I will say, the specialty restaurants are another story. The Sushi Restaurant and Steakhouse had GREAT food and EXCELLENT service. My only regret is waiting until the last day to experience these. Beverages/Bar: HORRIBLE service. We purchased the unlimited package... I'm not sure if that was why but in general the bartenders were super unaccommodating and at times just simply RUDE. At one point we wanted to BUY upgraded champagne (hello... we we're trying to spend $$ on the ship, just what they want!) and we were turned away by FOUR, yes four different bars - Schooner Bar, Atrium Bar, Pool Bar and Casino Bar. We finally went to Guest Services for help, but its absolutely ridiculous that we had to run around the ship looking for Chandon Champagne when its on the menu and we are on vacation. Why didn't anyone offer to assist or find it for yes? It left a major bad taste in our mouths. PS The Schooner Bar has a disgusting smell in the right corner of the bar... vomit and bleach smell that will probably never go away. General Service: Overall the staff was not friendly compared to other lines we've sailed with. We did find a few stars - such as Michael and Raniel in the Sushi Restaurant. Very argumentative staff and very defensive. Cabin: It's what you'd expect of a exterior/interior cabin. I will say it was VERY 1996 in decor, but you're not in your room much, so embrace it, I guess! Water did start leaking up from below the carpet on day 4 - pretty gross - we didn't complain b/c at this point we knew the response would be argumentative but our attendant noticed. We were offered 15% off a future booking, which we will likely never cash in on. Ports: Not enough time in Bermuda. I think they planned the schedule around keeping the Casino open as long as possible, honestly. Weather in Bermuda in October was just okay, again not RC or the ship's fault though, but keep in mind weather when you pick your week because there isn't much to do on the ship and you will want to make the most of your time in port. Entertainment: Meh. Nothing special. 1 of 2 comedians was hilarious. Shows were so so. Karaoke only offered a few times. We played BINGO! In general, we felt everything that was offered would be offered all at the same time, right around dinner seating #2, which we had, so we felt we missed out and should have picked dinner seating #1. The sushi making class was fun. Spa: UGH. Worst massage of my life. Argumentative staff. Post-cruise: I followed up and informed the assistant that I never received the wine she promised. She accused me of lying and sent me a list of "special things" the ship did for us that NEVER HAPPENED. She went as far as to tell me they treated me like a "VIP", escorted me personally onto the ship, sent me a bottle of wine, fruit basket, birthday cake and balloons. I assured her, none of these things happened, to which she simply stated she was "at a loss for words". Overall, I give RC 2 thumbs down and even with this older ship sailing out of our perfected port of Baltimore, I will never pick Grander of the Seas again! Read Less
Sail Date October 2017
We were excited to see these ports in Canada and New England, all of them new to us. Definitely a trip I had looked forward to, celebrating our 45th anniversary and a birthday. Some of the things they could have managed were ... Read More
We were excited to see these ports in Canada and New England, all of them new to us. Definitely a trip I had looked forward to, celebrating our 45th anniversary and a birthday. Some of the things they could have managed were smoother transitions for tours off the ship. Maybe special accommodations for handicap accessible needs, such as a bus for their slower pace. Why show a skateboarding and bmx video almost 24-7 for such a senior crowd? Help the visiting speaker with his video and technology issues ahead of time. Dr. Thomas Ryan was disorganized, slides were too small, technically challenged. Keep the photographers from attacking you. Don't interrupt dinner to up sale the other dining rooms. The art work on many levels was not desirable. Have a quiet public space available at all times, even when at sea. Some staff members were amazing, others could have been more helpful when there was a need. The review said the ship was remodeled. I am not sure where. The emissions control that was blocked off looked like a long on going endeavor. Some things were out of the cruise lines control, such as limited fall colors, due to weather patterns. Boston was over crowded with way too many tourists to enjoy the city or really see the sites. Many of the passengers on the ship had physical limitations, which inhibited movement about the ship and on excursions. Read Less
Sail Date October 2017
This was my second cruise. My first was on NCL. We were celebrating a friend's 40th birthday - traveled with her and her 3 1/2 year old son. What I liked: boarding was so smooth and fast. Disembarking was pretty easy as well ... Read More
This was my second cruise. My first was on NCL. We were celebrating a friend's 40th birthday - traveled with her and her 3 1/2 year old son. What I liked: boarding was so smooth and fast. Disembarking was pretty easy as well (although we didn't know what the process would be until late the day before). Food was better than NCL and overall decent. Service in stateroom was great. HOWEVER This cruise should have been cancelled. Hurricane Jose was going through and so the seas were incredibly rocky (met a couple who sail multiple times a year on RC and they said this was the worst ever). The pools were open only when in port or slightly after leaving. No announcements were made keeping us informed of pool closings nor of weather updates. People were getting sick all over the ship. There were barf bags on every dining table and at every stairway. The ship looked like a crime scene with all the caution tape around areas where people had gotten sick or felt sick. The ship rocked so hard at night our beds (on deck 3) actually moved, drawers opened, and hangers rattled. Couldn't sleep. the kids' program was on the 10th floor so most children were puking and falling over. Almost impossible to hold plate at Windjammer and walk steadily. We were all banging into each other like pinballs. With a closed pool, it was challenging to keep the child entertained. The kids program could hold only 12 kids in his age group (which would have been very helpful to know in advance). Speaking of kids program, if there was a problem/sickness with a child, a message was left on their guardian's cabin voicemail. Why would we put him in childcare to just sit in our room? the sign in sheet had a place for a pager number, but apparently they no longer use those. They seemed to watch a lot of TV during the kids program, which was disappointing given the list of "activities" for the daily schedule. With no activities added to replace the pool and pool deck events, there was little to do during the at sea day for adults and kids alike. most excursions in Bermuda were cancelled. RC didn't tell us there was a beach within walking distance. Was a disappointment and no apologies were made. Read Less
Sail Date September 2017
This cruise is catered to senior citizens. Even the entertainment is geared towards the "older crowd". Bartenders are even calling out..time for your medications!! I'm guessing 85% of the guests on this ship are between ... Read More
This cruise is catered to senior citizens. Even the entertainment is geared towards the "older crowd". Bartenders are even calling out..time for your medications!! I'm guessing 85% of the guests on this ship are between 65-75. I am 56 and had a hard time finding places on the ship to hear more modern music or things to do. The ports are very interesting, I especially enjoyed the stop at Bar Harbor ME and visiting Acadia National Park. We stayed on the 2nd level and at the very front of the ship. I would NOT recommend this level if you get seasick at all. You can really feel motion all the time!! The dining staff was very good. Friendly and always asking if we needed more. Easy on and off ship sailing out of Baltimore. Service on the ship was excellent. Hats off to the ship's crew for making this cruise a nice place to travel to MA,ME & Canada Read Less
Sail Date September 2017
We enjoyed a short getaway before school started. The port of Baltimore allows for easy boarding and exiting of the ship. We drove to the port and parked near the cruise terminal. We had ordered glasses for the eclipse and were ... Read More
We enjoyed a short getaway before school started. The port of Baltimore allows for easy boarding and exiting of the ship. We drove to the port and parked near the cruise terminal. We had ordered glasses for the eclipse and were pleasantly surprised that Royal Caribbean provided glasses. The ship is dated but fairly well maintained. The ship's wifi was pretty poor. If you need to be connected for work or social media you may have problems. The signal dropped frequently and we were not always all able to connect to wifi even though we had purchased the package for all our devices. Our oceanview cabin worked well for us. There were lots of kids on this end of summer cruise. The kids seemed to be occupied and were not a problem. The food was good at all three specialty restaurants but also in the buffet, the park cafe and the dining room. No need to spend extra for the specialty restaurants on this ship unless you want sushi which is only available in Izumi. The drinks can be expensive but they sell 10 drink cards. We bought one for $79 then they sold them for $49 the next day. The 10 drink card is worth it. The port in Bermuda was easy to navigate with taxis, buses and ferries near the ship. The staff was all friendly and helpful. Read Less
Sail Date August 2017
I chose this cruise because the departure port was close to my home. I was expecting RCL to provide better services and overall experience than what I received. It was very annoying that the wait staff was made to constantly walk the ... Read More
I chose this cruise because the departure port was close to my home. I was expecting RCL to provide better services and overall experience than what I received. It was very annoying that the wait staff was made to constantly walk the ship and approach you to try to get you to purchase things (restaurants, drinks, etc). When I'm on vacation, the last thing I want is to be solicited. It was also frustrating that the "nicer" menu items were for a fee on the regular menu (filet mignon, seafood, etc) in the main dining room. Shouldn't that be included in the menu for the price I paid for the cruise? The ship is definitely showing it's age and in need of an overhaul. I read this before sailing on another review and thought the person was just being picky but now I've seen firsthand why this comment was made. There were some great crew and activities aboard this ship but unfortunately the negatives outweighed the positives and I probably won't sail with RCL again. Bermuda was fabulous and would definitely return there using another form of transportation. Read Less
Sail Date August 2017
We chose this trip for the deal. Getting on the ship went smoothly. This was my first cruise and my husband's second. Our cabin attendant failed to give us a copy of the ship's compass for the first day, so we were sort of lost ... Read More
We chose this trip for the deal. Getting on the ship went smoothly. This was my first cruise and my husband's second. Our cabin attendant failed to give us a copy of the ship's compass for the first day, so we were sort of lost and did not know what to do. Our cabin was very small and very noisy from steam banging in the pipes. The water in our cabin was way too hot. We had no cold water. You could get burned in the shower. When we told guest services about it, they fixed it-somewhat. They turned off the hot water. Then, we had to take cold showers. The cabin was very clean. The staff in the dining room was excellent and the food was delicious! The entertainment each night was wonderful! The dance class in the afternoon went way too fast for anyone to catch on, and I am a ballroom dancer. Otherwise, the activities were great. The service was very good, especially in the dining room. Our wait staff was exceptionally good in the dining room! The food was great! When we got to Kings Wharf, Bermuda, my husband and I went exploring on our own. Our dog sitter visits Bermuda quite often, and told us what to see. First, the ferry to St George was not running on the weekend. We had to take the ferry to Hamilton, then transfer to a bus. We were told, when we bought our bus tokens, that when we came back, we would have to change buses in Hamilton in order to get a bus back to the dockyard. When we got as far as Hamilton, they told us that the bus we needed had stopped running for the evening. There were 11 of us that needed to get back to the dockyard. Our driver took us as far as the bridge. He left us out at the bridge at 10pm. He called a taxi for us, but it took a very long time to get one, because it was the weekend. Be careful, because the bus schedules are not always accurate! Bermuda was beautiful! Cocoa Cay, in the Bahamas was wonderful!! The shore excursion to Atlantis was great! Would I go again? Yes, but next time, I will do some things differently. 1st-Pick your cabin ahead of time, instead of just being assigned a cabin. 2nd-Stick to the ship's shore excursions if you have not been to a certain destination in the past. 3rd- Allow extra time when you explore. The locals are on "island time" which is way different from our time. Read Less
Sail Date July 2017
We chose this cruise because the port was close. I usually stay at Marriott’s and I am used to clean comfortable rooms. The room made me uncomfortable. I did not want to go down to get dressed up for dinner and spent any time in the ... Read More
We chose this cruise because the port was close. I usually stay at Marriott’s and I am used to clean comfortable rooms. The room made me uncomfortable. I did not want to go down to get dressed up for dinner and spent any time in the room. My mother tried to sleep on the deck just to avoid having to be in the room. That proved to be too noisy. If you are not comfortable with old carpeting with stains this ship is not for you. The furniture looked dirty and old and there is no luggage rack. Also bring clothes you don't have to iron because you will not get a iron with the room. The hair dryer is also too weak to dry long hair. If you are expecting steak and lobster or sea bass this cruise may also not be for you. This ship also does not have the cocktails that are advertised online. Read Less
Sail Date July 2017
Chose this cruise because we had a large group going and it was convenient to home at a price even the 20 year olds could afford. From the start things were disappointing. Booked this cruise for a group of 33 people. Only 32 made it on ... Read More
Chose this cruise because we had a large group going and it was convenient to home at a price even the 20 year olds could afford. From the start things were disappointing. Booked this cruise for a group of 33 people. Only 32 made it on the boat because one of the young men with us had his passport in his backpack which was in another vehicle and was checked in by the people in that vehicle. The staff was not very flexible or supportive in locating the bag so that we could obtain his passport and get him on board. This was over the course of 4 hours. We were some of the earliest to board and they couldn't get his luggage to him in that time so he could get his passport to board. The "senior" staff both at the port and on board were very rude and uncooperative. Then to the cruise, food and room/dining/wait staff were excellent. Again "senior" staff were very rude and unfriendly. Guest services were inefficient at best. Seemed like no one knew what was going on. Could ask a question and the response was either a dumbfounded look, or a "let me find that out". How long have they been on this boat doing the same job? I would think they should know what was going on. Amenities - at minimum I would expect there would be a miniature golf course, and basketball courts. This ship had neither. They had rock climbing wall that was only open certain hours, and shuffleboard and ping pong. Not alot to do for a 9 day cruise where you were on the boat 5 of those days. Entertainment was the same duet in the Centrum and poolside and piano bar. Thought I was going to fall asleep from hearing the same thing day after day. Fortunately we were on the annual cruise taken by the band "The Poets" from Scranton PA and they provided two days of entertainment - one at poolside and one at a private party that livened things up. We had one of our group have his drink package restricted twice in one night only to be told that it wasn't restricted and then have it denied again when he went to the bar. Things were falling apart in our cabin, we were charged for "items from mini bar" for two waters that we never touched but were in one of our cabinets when we got there and when we left, but the gentleman who came to check on them didn't even look in the cabinet, just looked on the counter and saw none so charged us for it. One of our group fell on the deck first day because they were washing the deck and did not have caution placards up. Saw another man fall face first coming through the doors from the deck to inside and a passenger had to ask for ice when the cruise director was right there. Spa people are pushy about buying overpriced products. They did alot of "selling" on this cruise that I was not used to - as soon as you got on the boat, every night at dining time, in Windjammer at breakfast - trying to sell meals at the specialty dining areas. Why do I want to pay to eat 3 nights in a specialty dining area when my meals are included in my cruise price. I have cruised twice before with Royal Caribbean and never had this disappointing an experience. Don't know if it's just this ship or if Royal Caribbean is declining in customer service across the board, but I think our next cruise will probably be with a different cruise line. Read Less
Sail Date June 2017
This was a getaway cruise for just my wife and I to relax away from our kids. However, it started off very poorly as soon as we got to the terminal. We spent almost 1 hour in our car in a line on the street waiting to get into the ... Read More
This was a getaway cruise for just my wife and I to relax away from our kids. However, it started off very poorly as soon as we got to the terminal. We spent almost 1 hour in our car in a line on the street waiting to get into the terminal parking lot. Then we spent an hour waiting in the Gold line to check in (Very poorly managed line versus tellers even when there was no one waiting in the higher level customer lines). Ship was 3 hours late leaving the first day due to engine problems. Ship appeared dirty during the entire cruise. Only half the soda machines were working. The internet package sucked. It would not stay connected and/or had trouble finding their network. As soon as your device went to locked screen, their internet would disconnect. Thus, any messages coming in would not wake up your device with a notification. You would not get those incoming messages until you manually woke up your device and reconnected to your device. These disconnects were long before the automatic 2 hour non-usage disconnect that they tell you about. There was still construction occurring on the ship during the cruise. It seemed like the ship was under staffed to take care of the customers. I don't believe the ship was even fully booked either, which makes it worse. Staff was very slow at cleaning up trash on the ship or clearing tables in common dinning areas of the ship. We were told the ship just sailed up from dry dock work, so this was the first cruise after dry dock. I don't think all the repairs were completed given our experience on this cruise. Read Less
Sail Date May 2017
Stay away from Grandeur of the Seas! Ship was old and lacked any luster or imagination. 1 towel animal in 5 days, no ice sculptures or food carvings. Nothing awe worthy as on past boats and cruise lines. State rooms had cleanliness and ... Read More
Stay away from Grandeur of the Seas! Ship was old and lacked any luster or imagination. 1 towel animal in 5 days, no ice sculptures or food carvings. Nothing awe worthy as on past boats and cruise lines. State rooms had cleanliness and maintenance issues. Prepaying for gratuities seemed to mean no sense or urgency or extra effort. Soda machines broke down. I had to hunt down bartenders to receive a drink with my unlimited drink package. Dining room food was great and service was attentive. I found it hard to find group activities/games that I could participate in. Most were male driven (belly flop/sexiest man/volley ball). The port of Bermuda was wonderful. I felt very safe and was surrounded by helpful locals. I was even charged for 2 towels by mistake, so check your bill. The bright spot was that the issue was resolved painlessly so there must have been aware of some type of issue. Read Less
Sail Date May 2017
We had MANY issues on this cruise. It started when we pulled up to the port and were told to come back in two hours, that the dock area was over capacity. It was noon, so we had to find somewhere to spend the next two hours and returned ... Read More
We had MANY issues on this cruise. It started when we pulled up to the port and were told to come back in two hours, that the dock area was over capacity. It was noon, so we had to find somewhere to spend the next two hours and returned at 2:00. Apparently they were late in beginning boarding and MANY passengers were turned away and told to come back. Our group had a total of 6 cabins. Of those cabins, 4 of them were not air conditioned the first night (and they were inside cabins so were unbearably hot). Three of the four cabins got air conditioning the next day, the fourth cabin was without air conditioning for two more days. One of our cabins had a layer of black soot all over it. One cabin was a balcony cabin and the balcony had a coating of something very sticky on it. The passenger was told that maybe it would be cleaned when we were in Bermuda. It never got cleaned and the balcony was not usable. It seemed that the ship was understaffed and the public areas, including the Windjammer, were not being cleaned as promptly as they should have been. Lots of dirty dishes and glasses were allowed to pile up and left for hours. One passenger had purchased a drink package and a soda cup was left in her cabin. When she tried to use it at the Solarium Bar the bartender very rudely told her that it was an old cup and she was trying to steal the soda. She told him that was the cup that was left in her cabin and he told her she was lying. The bar manager did get involved and attempted to make this right, but the bartender was just rude. We experienced more rude staff on this ship than every before, on any ship. This was a very disappointing cruise and I doubt that I will sail on the Grandeur again. Read Less
Sail Date May 2017
We chose the 9 Day out of Baltimore on the Royal Caribbean Grandeur of the Seas largely because it fit perfectly in my kids' Spring Break. I understand that the Grandeur is one of RC's smaller ships, but it really needs to ... Read More
We chose the 9 Day out of Baltimore on the Royal Caribbean Grandeur of the Seas largely because it fit perfectly in my kids' Spring Break. I understand that the Grandeur is one of RC's smaller ships, but it really needs to either add more activities for the kids to do or acknowledge it really should be an adult-only ship. Yes, there was a rock wall... that was only open a few hours twice a day. Yes, there was a kids center... that was open even less and when it was open it was so packed my kids had no interest because it was so small. The pool was also small with signs that limited it to 34 persons and also stated that anyone in swim diapers were not allowed to use it. The entire ship was full of children with nothing to do while the parents had the casino, the shopping, and the bars open all day long. Again, it really was an adult-centered ship. I overheard someone discussing numbers, and the previous sailing of that ship only had roughly 35 kids onboard while our sailing had over 400. Kids were on Spring Break, so I can't say I'm surprised, and I really wish they had taken the time to expand the hours or added activities centered on the kids given that drastically increased number. It's not like RC didn't know they were coming. Many of the activities on the ship that my kids really wanted to be apart of, including the crew vs. guests volleyball game and the belly flop competition, were only for 18 and over. The kids were left out, and it was disappointing. They are paying customers too, and we spent a lot money for them to be there only to end up playing board games in the Centrium. Thank God we brought them. This was our third cruise, and our first on Royal Caribbean. While I might be open to one of RC's larger ships with things like water slides and basketball hoops, I doubt I will sail on the Grandeur with our kids again any time soon. It isn't a ship for them. Read Less
Sail Date April 2017
We chose this cruise because of the port stops. This has been our 5th RC cruise and our 44th cruise since December 2011, so we have a lot to compare this to. The entire ship needs upgrading. On 3 different days, there were times when the ... Read More
We chose this cruise because of the port stops. This has been our 5th RC cruise and our 44th cruise since December 2011, so we have a lot to compare this to. The entire ship needs upgrading. On 3 different days, there were times when the toilets did not flush. The public bathrooms were not taken care of very well. There were occasional smells of sewer gas in our bathroom and other places around the ship. Our cabin steward was a ghost; we saw him for the first time on day 8. There was a fire alert one evening where most crew reported to their stations. Thankfully it was just smoke from a transformer and we did not need to be evacuated. Breakfast in the Windjammer was very disappointing. Lunch and dinner ranged from fair to good, with adequate choices. The main pool was closed on 2 separate occasions due to "accidents" and it needed to be drained and cleaned. During these times, screaming, jumping, unsupervised children were allowed in the adult only pool. The crew (with the exception of our cabin steward ) were very friendly and helpful. The entertainment was excellent; diverse, and very professional and entertaining. Overall, we give this cruise a 5 on a scale of 1-10. Read Less
Sail Date April 2017
Embarkation was easy and for the first time we used the self-assist baggage function for debarkation and were pleased with how easily we got off the ship -- we were through customs and in a taxi to the airport by 7:25. The quality of the ... Read More
Embarkation was easy and for the first time we used the self-assist baggage function for debarkation and were pleased with how easily we got off the ship -- we were through customs and in a taxi to the airport by 7:25. The quality of the food has continued to deteriorate but given the amount of the fare, this is to be expected. We found that the casino was abnormally smokey, but this was made worse due to some people coming to the casino strictly to smoke. Would prefer that the whole interior of the ships be made non-smoking for health reasons-passengers and crew members. This was the first time we sailed out of Baltimore during spring break and didn't realize there would be almost 600 kids on the ship, more than 25% of total passengers. We especially felt bad for crew members who had to babysit these kids, monitor them in the hallways where they ran day and night and hid from parents, and clean up after them in the Windjammer. Read Less
Sail Date April 2017
Windjammer hot food was never hot, with limited selections. Dining room food was below average for a cruise ship. Extra charge specialty restaurants where up to expectations. Practically non-existent Casino VIP program, hassled just ... Read More
Windjammer hot food was never hot, with limited selections. Dining room food was below average for a cruise ship. Extra charge specialty restaurants where up to expectations. Practically non-existent Casino VIP program, hassled just trying to get the free drinks. Seemed the bar staff didn't get the message on how to treat the casino VIP's. We were in a Jr. Suite, so it's size was OK, but just OK. Still small for a Jr suite, and all the other categories were under-sized. Embarkation was fine, disembarkation was the worst ever (and we are 60 times cruisers). Seemed like they just got everybody off the ship to stand in a backed up line (for 45 minutes) getting into the terminal. Even the mega new RCI ships move the people more efficiently and with almost 3 times the number of passengers. There did seem to be a hard core number of passengers who seemed to be return customers on this ship and like it. Most seemed to be non-fly old-timers who only cruise this ship because of convenience. What a bore! The itinerary attracted us as something different and we had never been to Charleston, so that was good. We had not been to Coco Cay and still haven't because they can't dock there and we didn't either because the sea was too rough. I was told that's common. Entertainment was old school but OK for us for a change from the bigger ships, we're not the late party people. The service overall was amazingly upbeat, friendly, and diligent. No enrichment on board, which is true across RCI. We like the lectures on Celebrity and some other lines. Gym is very small of course, actually cramped feeling with limited number of machines. So all in all we are done with this ship, never again. As far as RCI is concerned, we're booked on Anthem next month, and Adventure in Sept, also sister line Celebrity in August, so we're not soured to RCI overall. Read Less
Sail Date March 2017
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