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Sail Date: October 2017
Not too big, not too small. Service was great as it always is with R.C. The entertainment ran from excellent to downright awful. The main shows were quite good but the trio at Boleros, Teddy something, was shameful. If you don't know the ... Read More
Not too big, not too small. Service was great as it always is with R.C. The entertainment ran from excellent to downright awful. The main shows were quite good but the trio at Boleros, Teddy something, was shameful. If you don't know the words or cannot carry a note, don't sing the song. Their instrumentals were very good, only to be ruined by the singing. You could hear an audible groan from the crowd. That aside, this is a great ship with a great crew and we will be booking again soon. Inside cabin was larger than some we have been on. The ship had many different activities for all ages including a rock wall, ice skating, putt putt golf, flow rider and basketball as well as the largest fitness center we have seen so far. Food and service was what you expect on Royal Caribbean, excellent. We have already booked for next year. Read Less
Sail Date: October 2017
The cruise was excellent. We traveled as a family with several under the age of three (all in a family stateroom). It was a nice time to travel in Europe, and the ship provided excellent service. We were especially impressed with Royal ... Read More
The cruise was excellent. We traveled as a family with several under the age of three (all in a family stateroom). It was a nice time to travel in Europe, and the ship provided excellent service. We were especially impressed with Royal Tots for our young ones, and the professionalism (and assistance) that the crew provided throughout our voyage with kids. They were always assisting with finding a table for breakfast or lunch, meeting our food allergy needs, or just helping us navigate the ship. We did have some issues with the shore excursions and how family friendly they were, especially since we had a small team of toddlers. The staff was very helpful though, and after our initial less-then-expected experience, made sure that the appropriate accommodations were made for our future excursions. Cruising in the fall made the temperatures on the lower end (50's and 60's), but it was enjoyable with the less busy port stops. We also were lucky to cruise the week before school holidays in most ports, which provided a lot of additional time for our younger children to experience all the ship had to offer. Read Less
4 Helpful Votes
Sail Date: October 2017
We went on this cruise with a group as a business trip. The food was below par, the buffet was the leftovers from the dining room the night before. The Saphire Dining Room meals were equal to a Chili's or Red Robin in the US. Definitely ... Read More
We went on this cruise with a group as a business trip. The food was below par, the buffet was the leftovers from the dining room the night before. The Saphire Dining Room meals were equal to a Chili's or Red Robin in the US. Definitely not getting what you paid for. We ate in Chops one night, food was OK, but it would be what I expected in the main dining room, and I would expect better from one of the specialty restaurants. Entertainment was short and choppy; 30 minutes here, 15 minutes there, but nothing to hold you there or keep you entertained. We did the drink package which was very expensive, but cheaper than buying 3 drinks a day. Our balcony suite had ripped sheets on the bed, the picture frame was so tarnished it looked black in the left corner, we had 6 bottles of water in the room for the entire 9 days, if you wanted free water you had to get it on a different deck, if you ordered it to your room, you paid a room service fee. It's a giant floating mall where they nickle and dime you for everything. I'm very sad that cruises have become so below average. We won't be cruising anymore. Teresa Read Less
5 Helpful Votes
Sail Date: August 2017
We've travelled with Royal Caribbean on three occasions and on each occasion, we've had varied experiences: the most recent, onboard the Navigator of the Seas was the least enjoyable. Staff were very friendly and courteous as usual; ... Read More
We've travelled with Royal Caribbean on three occasions and on each occasion, we've had varied experiences: the most recent, onboard the Navigator of the Seas was the least enjoyable. Staff were very friendly and courteous as usual; the ship was spotless; the food was fabulous. We felt safe and welcomed. What was missing was the details we were used to when compared to the smaller ships (the Jewel and Brilliance). Room service was chargeable for a start; there was no place to help yourself to water, juice and tea around the ship; it was very busy during breakfast and dinner, despite changing dining times - we had to return later for tables on a number of occasions. There were only two occasions to skate on the Ice Rink (this was a selling point for our two children) and on both occasions, it was fully booked within minutes. There was no opportunity to book places, simply turn up and be greeted with a number of angry mothers. Similarly, there were two Ice Shows, both full within minutes. Needless to say, we didn't/our children didn't use it, and neither did hundreds of other children - huge disappointment. We paid £130 approx. for a day trip whilst in Gijon, we spent 2-3 hours on board a coach and then 20 minutes 'free time' (visiting the queue for a toilet) before heading back on board. Dreadful. The price of the merchandise onboard was extortionate: photographs were £100 for 6 photos! There were a number of quizzes etc on board (which were fun) but the prizes were laughable: a plastic wristband for example. Would it not hurt to offer a drink or something??? We actually looked at booking another cruise whilst on board (I promise, we had fabulous experiences in the past, and we're looking to book a different, smaller ship!) and the lady 'helping' us with pricing was terrifying: I think we found the only crew member who wasn't friendly. Her sale's pitch consisted of, 'Which do you want?', 'You must make a choice'. That was about all she said to us... we didn't book. Finally, EVERY time we needed to take a shower, we had to call maintenance to help us find some hot water. EVERY time. Maintenance were lovely, friendly and helpful... but the problem arose every day. Read Less
1 Helpful Vote
Sail Date: August 2017
Navigator Cruise chosen on price and varied age of our party. Embarcation at Southampton was a hassle partly due to access gangway collapse. The cabin quality was good with the exception of the location of one of them overlooking ... Read More
Navigator Cruise chosen on price and varied age of our party. Embarcation at Southampton was a hassle partly due to access gangway collapse. The cabin quality was good with the exception of the location of one of them overlooking the mall, which we eventually managed to change and was compensated. The Itinerary was limited and not helped by the Sunday docking at Le Havre which has no bus service to Honfleur that day. (The Ship charges over $50 dollars per head for that short trip). Food quality in the Windjammer was better than expected and were the portions in 'Fine Dining' despite the pretentious menu descriptions. Entertainment was generally mediocre compared to Celebrity and P & O and not enhanced by facile style of the cruise director. Exceptioins were the comedy acts, the classical trio, and the Ice Dance team. The cabin staff were efficient anf friendly and the restaurant staff not too ' OTT intrusive first name users' as found on some U.S. ships. Customer relations staff were hampered by long queues and were somewhat evasive even though they eventually managed to sort out our cabin problem. Read Less
5 Helpful Votes
Sail Date: August 2017
We have long talked about taking a cruise and this year finally got to do it. We chose Royal Caribbean Navigator of the Seas, mainly because it was recommended by family but mostly because for a first cruise it was short enough for us to ... Read More
We have long talked about taking a cruise and this year finally got to do it. We chose Royal Caribbean Navigator of the Seas, mainly because it was recommended by family but mostly because for a first cruise it was short enough for us to just try as a taster around Spain and France, and offered that little bit of extra luxury We found the experience highly enjoyable, we booked a junior suite and couldn't be happier with our choice. We had plenty of room, and a fantastic balcony, along with a walk in wardrobe and bath and shower it was heavenly.There was plenty of storage and the bed was very comfortable. Food and Service in the main dinning room was 5 star. The self service restaurant gave you the opportunity to try as many types of food you can imagine, yet still provided 1st class service.I Whoever trains the staff on board has done a fantastic job as every single member of staff made you feel welcome even if only smiling at you as they passed by in the corridor. The entertainment was great, and had been well thought out to please everyone. We are so pleased with our choice to go on the Navigator of the Seas we`re planning our next trip already The only negative thing we found, was a poor choice of shops and merchandise we would have preferred more options for a ship of it`s size. Read Less
Sail Date: August 2017
Could only agree with jsiddique. A great ship and cruise badly let down by the standard of food in the main dining room. The worst Caesar Salad imaginable - Schnapper cooked until it was tough and virtually inedible - main course ravioli ... Read More
Could only agree with jsiddique. A great ship and cruise badly let down by the standard of food in the main dining room. The worst Caesar Salad imaginable - Schnapper cooked until it was tough and virtually inedible - main course ravioli the size of which I would normally receive as an entree - shallow dish entrees which provided insufficient food to whet the appetite. However, breakfast in the main dining room was fine and the Windjammer buffet restaurant provided a reliable alternative for both breakfast and lunch but it could not provide the ambience that we would have liked for dinner, in particular on the evening designated for formal dress. However, the assistance and attention to detail offered by staff was, without exception, exceptionally good as was the cabin accommodation ànd the elevator service which, although under extreme pressure, coped well with the demand. It was a pity that we were let down by the food. Read Less
5 Helpful Votes
Sail Date: August 2017
Because of the kids facilities on board we booked this. Added bonus was that Premium drinks package was included, I reckon that saved me around £500 in a week. Ignore the reviews elsewhere on here criticising the food, the ... Read More
Because of the kids facilities on board we booked this. Added bonus was that Premium drinks package was included, I reckon that saved me around £500 in a week. Ignore the reviews elsewhere on here criticising the food, the Windjammer Cafe had the most tremendous range of foods you could imagine, no one would ever be stuck for something to eat. We had a 2 night package to go to two of the specialty restaurants, Giovannis was great and Chops Grille was fantastic. The main dining room we went to twice and that was very good too. We had the Galley tour on the last day for lunch and a special lunch was included for around £26 each, well worth it, fantasic lunch. The entertainment was really good, especially the Ice Show which you should not miss; also the Musical theatre is also very good in Metropolis. The only absolute negative was the organisation and frequency that the Ice rink was open for kids, pretty abysmal really. Oh and signing of multiple waivers every time you want to do a different activity, one waiver at the start would be a good move for every activity on board. Read Less
Sail Date: August 2017
We decided to cruise with RCI to fit in with holiday dates of the party. We have sailed with P&O since 2005 and rate them very highly as a good value for money cruise experience. The Navigator is a fine ship with very good ... Read More
We decided to cruise with RCI to fit in with holiday dates of the party. We have sailed with P&O since 2005 and rate them very highly as a good value for money cruise experience. The Navigator is a fine ship with very good spacious balcony cabins. Our cabin steward was very good with excellent towel sculpture skills. The standard of food in the main dining was as good as P&O in Mytime dining and the waiters were very good. Now the negatives. Wheras P&O provide free courtesy buses RCI do not. To get a bus at each of our ports of call the total cost was €26. P&O only charge Saver fare customers. The cost of drinks is very high - a glass of wine $13!! Beer $8.25. P&O charge $ equivalent prices of $5 for wine and beer. The Windjammer buffet was of a good standard but the layout and flow is not as good as the buffets on Arcadia, Azura, Ventura and Oceana. Read Less
5 Helpful Votes
Sail Date: August 2017
I picked this cruise mostly because of the dates, to take 3 teenagers, hoping to find simething to keep everyone happy. It was our first cruise and we were all impressed with the food, drinks and cleanliness. Our stateroom with a balcony ... Read More
I picked this cruise mostly because of the dates, to take 3 teenagers, hoping to find simething to keep everyone happy. It was our first cruise and we were all impressed with the food, drinks and cleanliness. Our stateroom with a balcony (1374) was spacious and there was no noise or disturbance at all despite being below the windjammer. The destination Ports however were very dissappointing and the additional cost incurred in getting from the boat was scadelous. Gijon was especially shocking. The ship docks by a huge coal heap surrounded by processing works. It's a good 20 minutes by coach into the town and it really wouldn't be safe to try to walk it as it's completely industrial with no paths. The cruise company charge €10 per person regardless of age for this journey. The shuttle buses do run frequently however. At Bilbao we chose to walk from the dock to the Metro station and get the metro into the city. The Guggenheim museum was definitely the highlight for us. Overall I would consider another cruise, but only if I could afford one where the weather was guaranteed. It's really not worth it if the wind is whipping on the deck and your goose bumps get wind burn rather than sun burn. Read Less
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