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Cruise Ratings
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Sail Date: February 2018
1ST time cruise I heard only good things about the cruise line, everything about the ship was awesome Dining staff was top notch, shore excursions where nice, fed the sting rays and held them. Princess Caribbean Is a top notch company I ... Read More
1ST time cruise I heard only good things about the cruise line, everything about the ship was awesome Dining staff was top notch, shore excursions where nice, fed the sting rays and held them. Princess Caribbean Is a top notch company I have enjoyed this cruise and will continue to use this cruise line. Beverage package was a good choice, every aspect of the cruise was nice. Myself and the wife celebrated a wedding anniversary was a really nice experience. The room was nice with a nice big window, our room attendant was really nice. This was my and the wife's first cruise since we live in florida wanted to try a cruise to see what it was like, I will only use Royal Caribbean cruises I will also try to find out which ship our dining room servers will be working so we can come back to them. Blue and Kenroy Read Less
Sail Date: February 2018
We were glad when the cruise was over. Started out poorly when Royal Caribbean made an unwelcome itinerary change at the last minute which cut Bahamas portion short. It was billed as a Bahamas Cruise but we were only there about 10-12 ... Read More
We were glad when the cruise was over. Started out poorly when Royal Caribbean made an unwelcome itinerary change at the last minute which cut Bahamas portion short. It was billed as a Bahamas Cruise but we were only there about 10-12 hours. Prior to the cruise, telephone support from RC was poor at best. Multiple calls to get general information were difficult and information provided was sometimes vague or inaccurate. Wait staff in the dining room was provided by two friendly and helpful women (Thresa and Dan) . Other staff throughout the ship was somewhat indifferent. We were playing bridge when my wife asked passing attend for a glass of water. He pointed to a table where there was a pitcher of water. When she asked for a glass, he pointed to another work station where there was a rack of glasses. Might have been better if he had simply fetched her a glass of water. Overall, we were disappointed. Read Less
Sail Date: February 2018
Living in Baltimore area this was a good choice as didn't have to worry about sometimes unpredictable air travel to Miami or Ft Lauderdale. Embarkation was a little slow mainly because of TSA once through there we were in our cabin pretty ... Read More
Living in Baltimore area this was a good choice as didn't have to worry about sometimes unpredictable air travel to Miami or Ft Lauderdale. Embarkation was a little slow mainly because of TSA once through there we were in our cabin pretty quickly. Disembarkation took us a lot less time than we had budgeted, but our ride managed to get to the terminal 40 minutes early which was greatly appreciated. Food overall was quite good. We ate dinner in the main dining room and portions and selection were pretty good. We found the selection in the buffet much more to our liking so ate there pretty much from day 4 on. Entertainment was very good. We saw 6 shows (and the big game in the theater) and all but one were very good. The weather was cold when we left Baltimore, as you would expect, but even when we got to Charleston SC it was still too cold and blustery to enjoy exploring the city. Port Canaveral was good, we ate lunch at Grill's, always a favorite of ours. I would never bother taking a cruise that had a stop in Miami however, the terminal is separated from the city by bridges making walking into town problematic. We didn't travel with any children and didn't see lot on the ship, probably as result of school still being in session. As a result the average age of travelers was quite high, with all the things you would expect, lots and lots of electric scooters and walkers. Read Less
Sail Date: February 2018
Second Cruise on Grandeur of the Seas (we actually enjoy this ship)- Love the ease of getting the cruise out of Baltimore...Very convienient Was disappointed that we didnt get to stop in Coco Cay due to spending an extra day in Miami ... Read More
Second Cruise on Grandeur of the Seas (we actually enjoy this ship)- Love the ease of getting the cruise out of Baltimore...Very convienient Was disappointed that we didnt get to stop in Coco Cay due to spending an extra day in Miami for Maintenence ... Would have not missed stopping at Port Canaveral..Nothing much to due ....especially close by- Did enjoy the fact that RCC had the Superbowl on quit a few venues including where we enjoyed it (Palladium Theater)...not sure why the "Game Food" was free BUT popcorn was 2.50 ?? Also, was a little disappointed that Guest Services had not made a decision to show the game there until the night prior BUT was trying to encourage (Sell) people on getting there tickets to view it in the Viking Lounge (165.00 a person??)...Would not have been so bad if the RCC office (when i called to book) said that it WOULD be available in the Palladium;;; That being said, we had a great time on this cruise - Service and hospitallity were Awesome as we've come to expect from RCC! Read Less
Sail Date: February 2018
We love the size of the Ship, the Baltimore location, the friendliness of the staff and overall vacation experience for the cost. We book a Jr Suite and use My Time Dining. Never a need to schedule an event because there is always the ... Read More
We love the size of the Ship, the Baltimore location, the friendliness of the staff and overall vacation experience for the cost. We book a Jr Suite and use My Time Dining. Never a need to schedule an event because there is always the ability to just do whatever you want to do. The food is wonderful, the staff friendly, the dance opportunities numerous, and ports all have great things to do via a scheduled excursion or just getting out on your own. I would recommend the Grandeur for couples or older children. Being a smaller class ship I do not see a lot for little ones to do, but my wife and I being in our 50’s have plenty to do and have the opportunity to dance every night. We enjoy scheduling our dinner at 5:15 ish and then doing the first show at 7 leaving us 4 hours every evening to enjoy the bands or other activities in the Centrum. We recommend this ship for a great time. Read Less
Sail Date: February 2018
The service is the thing that makes this ship stand out. It almost seems as if the crew members compete with each other to make you feel special. The Grandeur is an older ship without the new entertainment available, the staff makes up ... Read More
The service is the thing that makes this ship stand out. It almost seems as if the crew members compete with each other to make you feel special. The Grandeur is an older ship without the new entertainment available, the staff makes up for the difference in their friendliness and enthusiasm. If you are looking for high adventure thrill seeking activities, this isn't the ship for you. If you are looking for old fashioned customer service where the staff learns your name and what you like, climb aboard ! Dining Room was excellent in both food and service. We travelled with young teenagers and there were plenty of activities for all of us to do. My children are easily pleased. The shows were fun every night. My favorite port was Nassau by far. We went to Blue Lagoon Island and had just the perfect day ! Our room was an inside stateroom and it is small but adequate. We were near a staff hallway and storage room and there was a persistent metallic banging at night. We called and the staff was quick to respond and try to remedy it but I think it was coming from the staff hallway doors and metal stairway. There isn't much they can do to eliminate the noise of staff returning to their own rooms. We learned to live with it but I was happy with their response time and efforts to address our complaint. I would do this cruise again ! Read Less
3 Helpful Votes
Sail Date: January 2018
The party - Wife and I, mid 40s. Managed to leave the kids at home. We've been on about a dozen cruises mainly split among RCI and Carnival. I've finally come to the conclusion that RCI is better suited to us. Embarkation is Miami ... Read More
The party - Wife and I, mid 40s. Managed to leave the kids at home. We've been on about a dozen cruises mainly split among RCI and Carnival. I've finally come to the conclusion that RCI is better suited to us. Embarkation is Miami was a breeze. We just scrape platinum level, so that makes it a bit easier but embarkation seemed pretty smooth for everyone. The preceding cruise unladed a bit late so the crew was running a bit behind but did a great job catching up. Enchantment has a lot going for it. There is just enough of the new stuff to keep things interesting but it is also small enough to make for easy navigation. She has some wear and tear but also many charms. The staterooms are in good enough shape and are always well-maintained by the housekeeping crew. We were in a junior suite on deck 8. If you are a light sleeper, avoid mid-ship on deck 8 since it is under the Solarium pool so chairs are being moved around above you many hours of the day and night. Now I know, and so do you. Go for deck 7 or below. Making the situation worse was our proximity to the heavy door to the area overlooking the Centrum. All in all we lost some sleep but not a big deal in the grand scheme. Not sure why, but we ended up eating most of our meals at the Windjammer buffet. I have to say that the food was as good as I've experienced on a cruise ship. We did have a meal in the dining room and it was also better than average. We had a coupe more snacks at the little cafe in the Solarium. Enjoyed most of that, save the pizza. Enchantment only has one specialty dining venue, Chops Grille. We didn't eat there but have in the past. The crew of the Enchantment goes a long way in setting it apart. It's a happy crew of folks from all over the place that go above and beyond. Spent a lot of the time in the casino (don't judge me) and found them to be some of the friendliest on board. I had no bad interactions with any staff throughout the ship. To be fair, the wife and I mostly kept to ourselves and did our own thing. I can't comment too much on the entertainment because we just chilled by the pool and played in the casino. Cruise ship entertainment is really my thing when we don't have the kids with us. Fellow passengers were a very diverse group - I assume that the School holidays from South America drew the large numbers of Argentines and Brazilians to this particular sailing. It was really nice to cruise with such a diverse group - a real departure from what I'm accustomed to. Really enjoyed that aspect of the voyage. On paper this itinerary was perfect - very little sailing and long stints at ports of call. The only bummer, and I can't blame RCI was that our visit to the private island of Cococay had to be scrapped due to high winds. I will give the crew high marks for bumping up the activities and communicating the changes to the itinerary for guests. Nassau - I'm a frequent visitor to Atlantis to spend the day there. We arranged a day pass with our casino host in advance. We had a great time there. Visitors with kids could have made real hay at Atlantis. The resort was less than half full and Aquaventure water park ws a ghost town with no lines. Again, something I'd not seen before. Coco Cay - cancelled :-( It would have been nice if they had made the call earlier so we could stay in Nassau or get to Key West earlier but I assume this is not possible due to ship slip availability at the 2 ports we did visit. Key West - had been here many times so knew what to do once we got there. No need for an organized excursion. We had a great time shopping, people watching and meeting some new friends at Irish Kevin's and Sloppy Joes. I'm a big fan of Key West. Again, don't judge me. Debarkation - we did self service. The line looked daunting but things went pretty smoothly. We were from cabin to cab in about 35 minutes. This was probably my 3rd trip on enchantment and I would still very much recommend it, particularly at this time fo the year, with kids or without because of the things I mentioned above. We will definitely be back. Read Less
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