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Cruise Ratings
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1 Helpful Vote
Sail Date: January 2018
Review of my 3rd ride with RCCL. We rode Enchantment of the seas on a 4 night cruise out of Miami. Overall it was an excellent trip. The wait staff, main dining room food and room attendants were phenomenal, as expected. While the boat is ... Read More
Review of my 3rd ride with RCCL. We rode Enchantment of the seas on a 4 night cruise out of Miami. Overall it was an excellent trip. The wait staff, main dining room food and room attendants were phenomenal, as expected. While the boat is in good shape, it does show signs of age (rusty metal around stairs, worn unpainted areas around decks). Amenities on the boat are good, 4 hot tubs, 3 (REALLY COLD) pools, rock climbing wall, bungee trampoline. We really didn't have time to do everything as we chose a 4 day trip with 3 stops. My few gripes are: 1) We paid a premium for a Junior Suite room, which was on deck 8. It was a nice room with a balcony BUT Deck 9 had a restaurant and pool area with tables and chairs right above our room. Every time someone moved a table or chair above our room the noise went right through and it sounded like we were in a bowling alley. This went on until about 1 am every night. Then at 4 am they washed the deck and moved the chairs around, then at 6 am they arranged all the tables and chairs, then at 6:15 am they did it again! EVERY DAY! Word to the wise bring earplugs if you get a room on deck 8. 2) Another gripe was that the pools were incredibly cold. Only the young kids had the guts to go in and swim. 3) No free internet, even for Crown and Anchor members. You have to pay $70 for the minimal package. I needed only 10 minutes online to confirm our airline flight back home since we were at sea and didn't have 4G in port. The rude guy at the customer service desk said they didn't have any free internet options and that I would have to pay full price even through it was the last day (they charge you for all 4 days if you want to sign up). 4) Price of excursions goes up on board so pre-book if you can. Also many excursions can be booked directly with the vendors on shore for much less. For example we booked parasailing in Key West for $99 pp and later found it online on the vendors site for $58. Nice profit for RCCL! 5) Be sure to bring your allotted 2 bottles of wine on board. They charge $9-$13 for a glass of crappy wine on board. 6)THERE IS NO GOOD BEER ON BOARD. I like IPA's and the beer they serve is crappy lawn mower beer for $8 a pop. 7) Not an RCCL issue but back in port in Miami we rented a car from Budget to spend the day sightseeing. BIG MISTAKE. Don't assume that because they have a shuttle you will get a ride. The driver didn't go to the "Car Rental Shuttle" signage area but instead was loading in drop off areas. Never saw him for over an hour. If you want to rent a car, get it from the airport. The National/Enterprise buses were there every 5-10 minutes, where we waited over an hour. Budget/Avis is the worst here. Go with National/Enterprise. Read Less
2 Helpful Votes
Sail Date: January 2018
Everything was great from beginning to end. Every one on the ship does their job with passion and integrity. The food is quality food, not like the high-salt resort foods. The crew are always cleaning day and night. Room service is ... Read More
Everything was great from beginning to end. Every one on the ship does their job with passion and integrity. The food is quality food, not like the high-salt resort foods. The crew are always cleaning day and night. Room service is provided twice a day. The cabin was kind of small, but you never have to worry about that because the tons of activities they have on the ship make you not want to stay in your room. You might find yourself waking up earlier than you are used to just to get to experience all the fun activities they have planned for the day. The shore excursions are so much fun and there is something fit for every one: families, couples, young groups and older travelers. The Chop Grill is a must. Their steak and desserts (chocolate cake) are not the average. I had pleasure with every bite I took at that restaurant. Plus, the liquor package is so worth it. You get premium liquor like Johnny Walker Double Black, included in it. Read Less
3 Helpful Votes
Sail Date: January 2018
We needed a few days to get to the next level in Crown & Anchor. I picked this ship because it was only 4 days and inexpensive. I had low expectations because it's an older ship. We were pleasantly surprised. The food and service was ... Read More
We needed a few days to get to the next level in Crown & Anchor. I picked this ship because it was only 4 days and inexpensive. I had low expectations because it's an older ship. We were pleasantly surprised. The food and service was better than the Allure which we were just on last month. Actually the food is the windjammer was better than the food I have had in the windjammer on Rccl other ships in years. Dining room food was very good. Dining room service was excellent. Entertainment was very good and also lots of opportunity for dancing. Embarkation and disembarkation was slow. If you have problems walking, you might not want to pick a cabin on deck 6. Some of the elevators do not go to 6 so you may have to walk up or down steps a flight to get to your cabin. The ship is going into dry dock next month for refurbishing. Read Less
4 Helpful Votes
Sail Date: January 2018
I was reasonably pleased with the cruise. I had a nice time with my wife. We spent a lot of time on deck twelve soaking up the sun. I even walked around the jogging track while my wife made two different visits to the spa. She certainly ... Read More
I was reasonably pleased with the cruise. I had a nice time with my wife. We spent a lot of time on deck twelve soaking up the sun. I even walked around the jogging track while my wife made two different visits to the spa. She certainly enjoyed the acupuncture on the Tuesday and the pedicure on the Friday. Two days we spent at sea with no shore visits. However, be prepared to pay for the visits to the spa. They are not cheap. Walking around the jogging track was free which was nice. However, I would like to point out to the folk on the loungers that they should not pull them out to impede the people walking or jogging on the tracks. There were many thoughtless cruisers, sadly, who had a hard time following basic rules. And common sense. The pool deck was just packed all the time. There was nothing of interest (except for the overworked guy dishing out ice cream) there for my wife and I. We did not watch the big screen movies and we were not interested in the pool activities which included a belly flop competition. There was a solarium with a small pool for adults but it was always packed. There was a bar there (as there are all over the ship) and everyone looked as though they were drinking. In and out of the pool. The solarium looks nothing like the picture you see in the ad for the ship. A bit on the rough side if you ask me but everyone there seemed to enjoy it. We ate at the windjammer every night because it suited us for different reasons. It was quick and easy and I had no complaints about the food except to say some of the breakfast food was not of the best quality. I liked the coffee and the pastries. My wife liked her earl grey tea. However, finding a seat was difficult each morning and you will come across people hogging seats and holding them for other people which becomes very annoying. You are not taking breakfast in a stress free environment although the staff work hard to keep the tables clean. We attended three shows and they were good. The kids performing on the ship were very talented. The band were exceptional. When my wife and I turned up for the 6.00 pm performance of Grease there was a young woman holding six seats for her friends. She caused a problem with some people and as we were sitting next to her we got annoyed. The night before they had been told that they were not allowed to hold seats for other people and there was a notice on an overhead screen. But there were no staff to enforce this rule. R.C. should have this monitored. Left a bad taste. But the show was fine. The port visits were Labadee and Falmouth. Labadee is a man made beach. You won't see anything of the real Haiti. But you will see a lot of Haitians trying to sell you their wares. They hassle you from the moment you step on the island. Nice enough beach but nothing to see or do. Falmouth was the same except I went outside the R.C. compound to see the town and I actually enjoyed it. Although I didn't venture too far away from the ship and the center of the town. As for the cabin it was a nice size. The balcony offered us a view of the ocean we would have been denied if we had been on an inside state room. However, the balcony could have been a lot cleaner. This was down to Royal Caribbean and not the great attendant we had for our room. He was exceptional. Also, unaccompanied children were running around which I do not understand. I had to tell them to stop running a couple of times and you had the kids who pressed the elevator buttons and ran away. Some of the parents on this ship will test your patience. Also, the amenities are geared towards people who like bingo, casinos, drinking and games that did not really appeal to me. It's not really a cruise you want to take if you want a relaxing experience. I've never been on a Carnival cruise but I thought R.C. was a step above the party cruise. They have a cruise director who comes on the tannoy and ends his announcements with "bing bong" which reminded me of something you would hear at a British holiday camp. Along with the staff dispensing hand sanitizer with a cry of "washy washy" which became annoying as well. They don't want another norovirus out break. All said and done, most of the people on the cruise were amiable and seemed to enjoy the experience. No real jerks on the ship but with nearly four thousand passengers you'll meet the odd one. Or two. If you like the party atmosphere and you drink you will like this cruise a lot. If you like belly flopping and bingo you will like this ship. If you are looking for cultural enrichment or want to broaden your mind maybe there are other cruises more suitable for your needs. It was actually a nice enough cruise but do some research before you part with your hard earned cash. Read Less
3 Helpful Votes
Sail Date: January 2018
This was my first cruise so I didn't have any expectations. Upon arriving the staff was very inviting and accommodating. Luggage was brought to our room at a decent time, room was clean and neat. We immediately went to the Windjammer, and ... Read More
This was my first cruise so I didn't have any expectations. Upon arriving the staff was very inviting and accommodating. Luggage was brought to our room at a decent time, room was clean and neat. We immediately went to the Windjammer, and the food was very bland, not good at all! I have seen reviews where people spoke of the food not being good, I thought they were just being extra. But no, the food is not good. We were forcing ourselves to eat the food just so we can avoid the seasickness, because they didn't have any other food options other than chops grille. So if you are looking for good food, this will not be it. We actually had to get off the boat just to get some good seasoned food! however, the last night we ate at the dining hall and the food THAT night was amazing! Everything was cooked to perfection. I guess they put effort in it because it was the last night of the cruise. We were suppose to go to cococay, but that was cancelled due to rough waters. We were able to get off the boat that night and venture on to the island, and we had the time of our lives!! The boat had activities but none too exciting. It was plenty of times we just stood around bored because there was nothing to do. I feel like this cruise ship is geared towards middle age + people. This is a smaller boat so there wasn't as many shops or activities anyway. Again, the staff was amazing though!!! Wifi was expensive and didn't work continuously. Kept losing connection throughout the trip.The inside style of the ship was very old fashion. Read Less
Sail Date: January 2018
My party occupied 4 cabins. 3/4 cabins had bathrooms overflowing and showers over flowing into our stateroom. The hallways smelled. We had to wait 45 minutes to have our water line fixed and this was right before formal dinner. The water ... Read More
My party occupied 4 cabins. 3/4 cabins had bathrooms overflowing and showers over flowing into our stateroom. The hallways smelled. We had to wait 45 minutes to have our water line fixed and this was right before formal dinner. The water was completely shut off in our room while we were stuck on board because we missed Cococay due to weather. There was a HUGE lack of communication (no one reported our water line breaking to the Superiors) and there was no flexibility in trying to "right" this problem. They offered me $60 towards my next cruise. Worst time I've ever had with RC. Stateroom attendant was AMAZING. Dining service was GREAT. activities were okay. Thankful i had a party of 8 to hang with and enjoy company... If our friends werent there it would have been a very boring and rocky cruise. Drinks were on point, music was great, loved seeing the captain out and about.. These parts were great! Read Less
1 Helpful Vote
Sail Date: January 2018
We chose this cruise because the dates worked for us. We drove from Clearwater to out of Port Canaveral on January 5, 2018. First stop was Nassau which was high pressure sales from the locals. We walked to the Queen's Staircase which ... Read More
We chose this cruise because the dates worked for us. We drove from Clearwater to out of Port Canaveral on January 5, 2018. First stop was Nassau which was high pressure sales from the locals. We walked to the Queen's Staircase which was interesting. The town is really run down. The second day was supposed to be Coco Cay but the winds were too much for the tenders so we had to stay on the ship all day. The pool is not heated and it was too cold even for the kids. They tried to have fun in the kid area but that was also too cold. There is no large slide or activities for the older kids or adults. There were two soft serve ice cream machines by the pool but that couldn't keep up with the high demand. The buffets and dinner in the dining room were just average. There were up-charge options for those wanting to spend more money. The shows were ok and there were plenty of activities to choose from but nothing that had a 'wow' factor. The ship will be going into dry dock the end of January 2018 and it's definitely ready - dated, rusty and dreary. We will do a cruise again but will chose a better destination and a newer ship with better entertainment and more activities. Since this was the first cruise for the kids - they had nothing to compare to and they had a good time. I got a decent deal and went in with average expectations so it was all good. Read Less
1 Helpful Vote
Sail Date: January 2018
Love Royal Caribbean and will always choose RC for all my cruises. The wait staff was fantastic. Our head waiter was already aware of my grandsons tree nut allergy and made sure he didn't get anything with nuts in it. He caught it when we ... Read More
Love Royal Caribbean and will always choose RC for all my cruises. The wait staff was fantastic. Our head waiter was already aware of my grandsons tree nut allergy and made sure he didn't get anything with nuts in it. He caught it when we were discussing his dinner choice and one of the possibilities had nuts in it he jumped right in to nix that choice. Impressed me to no end. He was very attentive and his backup staff was very good as well. The entertainment was awesome. The comedienne was hilarious and so was the juggling act. Our cabin was clean and attended to. The staff was very friendly and were very accommodating to requests and information. The ship was always clean and they were picking empty cups and plates, glasses etc. on a constant basis. The food at theWindjammer buffet was always fresh and there were lots of choices. If you were hungry it was YOUR OWN FAULT. I will cruise with Royal Caribbean again and again. All in all it was a very positive experience. Read Less
Sail Date: January 2018
Food and restaurant service were sub par. I know this is a short cruise but my wife registered prior as a vegetarian and also asked for a birthday cake on our first night (my bday). Both were ignored. When a cake arrived on the last ... Read More
Food and restaurant service were sub par. I know this is a short cruise but my wife registered prior as a vegetarian and also asked for a birthday cake on our first night (my bday). Both were ignored. When a cake arrived on the last night, they sang to the wrong person at our table. There were four of us so you had a 50/50 chance at which guy had the birthday. I would think you would know us by day 3. My wife sent back a fish dish that looked like a 12 year old put it together from a frozen dinner. My steak was passible 2 of 3 evenings. I sent one back. Most of the sides were cold when served. Ship felt neglected in many basic maintenance ways. The Schooner lounge had several pictures that were lit by flickering lights. No one fixed them the entire time we were aboard. The morning of our departure, someone had finally fixed them. A video is worth more than I can say: https://youtu.be/g5Ky4Z1zZT0 Coco Cay was canceled due to rough weather. That is understandable but in addition the decks were closed as well. The entire guest compliment forced to stay indoors all day was challenging. I would have expected contingency planning but there seemed to be none. I would not take this ship/trip again. In the end, we made our own fun but looking back, it wasn't worth the cost. Read Less
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