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5,033 Royal Caribbean Bahamas Cruise Reviews

My Husband and I only had a weekend to be able to celebrate our 10 year anniversary so we decided on this cruise and boy are we glad we did! This short cruise really crams in a lot. We did the key program, drinks package and unlimited ... Read More
My Husband and I only had a weekend to be able to celebrate our 10 year anniversary so we decided on this cruise and boy are we glad we did! This short cruise really crams in a lot. We did the key program, drinks package and unlimited dining plan which I highly recommend but even without those additions this cruise is really great. So much to do on board and very good entertainment going on non stop. We did blue lagoon island in Nassau which was awesome but with coco cay included you don't need to spend extra on excursions unless you really want to. The ship is so awesome you might want to just stay onboard in Nassau. The food in all of the specialty restaurants was really good. Especially Chops. Best food I've ever had on a cruise. The coffee was definitely best from the coffee shop on the promenade. The ride was a little bumpy at times but not too bad. We got a balcony room and it was really great. Plenty of room and beautiful views and our room steward Ketut always kept it very clean. Did the free continental room service to save time on the 1st morning and that was very good and convenient. Coco Cay was amazing!! I just wish we could have stayed there longer. Overall for such a short cruise this was really spectacular and I would do it again in a heart beat and recommend to anyone wanting a really fun short weekend get away. Read Less
Sail Date October 2019
I saw a negative review, i believe they sailed the same cruise we did. I did not have the same experience and felt it worthy of a positive review. We have cruised Royal Caribbean since the 90's and have never been disappointed. ... Read More
I saw a negative review, i believe they sailed the same cruise we did. I did not have the same experience and felt it worthy of a positive review. We have cruised Royal Caribbean since the 90's and have never been disappointed. This cruise to the Bahamas was perfect for 2 kids under 11. The water slides on deck 13 entertained them all day. The food was what i expected, decent and ample choices. The dining room was nice and service was fantastic. We had a balcony room and the space was tight for 4 people, but who stays in their room... Coco Cay was amazing, the kids thought this was the coolest. I have sailed many other lines and some were comparable to RCL, one was slightly better and one was absolutely horrible. While it didn't impact my trip nor was the service i received affected, several of the staff members complained about not getting time off and being overworked. We look forward to our next cruise on RCL. Read Less
Sail Date September 2019
Wanted to try the Mariner again after 11 years. Booked an Owners Suite # 1628. Overall found the ship in fair condition. The balcony for our room was not in good shape. Furniture in our room was very old. Looks like the only thing ... Read More
Wanted to try the Mariner again after 11 years. Booked an Owners Suite # 1628. Overall found the ship in fair condition. The balcony for our room was not in good shape. Furniture in our room was very old. Looks like the only thing replaced during the refurb was the carpet. As we send a lot of time in our room, will stick to sailing in full suites on an Oasis Class ship. Room attendant had a total of 15 Suites and Balcony Cabins. Our cabin was never completely straightened or cleaned. Royal needs to cut back on the number of cabins for their attendants. Suite Lounge was very nice and never over crowded. As we were in port everyday, 2 days at COCOCAY, had to eat lunch in the windjammer as the dining room was never open. Breakfast in Chops was nice. However, the room was drab and windows were very dirty. Read Less
Sail Date September 2019
A weekend get away cruise for my Husband and I kid free! My husband pre checked in which you must do! We were on the ship in 5 minutes! We had an interior room which was great, I like the class shower doors, slept well with No windows and ... Read More
A weekend get away cruise for my Husband and I kid free! My husband pre checked in which you must do! We were on the ship in 5 minutes! We had an interior room which was great, I like the class shower doors, slept well with No windows and the room stayed cool. Plenty to do! Do not miss the Love and Marriage game show and comedy show if no kids. We did the sushi class, made 3 rolls! But have to eat there was stuffed! I hear a lot of complaints about the food not being good in the main dining room but we enjoyed it. Not a fan of Nassau just went and got a drink and souvenir and got back on ship. Did not pay for anything at Coca Cay enjoyed the beach and new pool, food was great, a lot of choices get the cheese sticks! Read Less
Sail Date September 2019
I seem to be one of the only people left in this world that have not been on a cruise and it was time for me to get away and enjoy some grown up time with my love. I had to get away from town so I would not think about work and I always ... Read More
I seem to be one of the only people left in this world that have not been on a cruise and it was time for me to get away and enjoy some grown up time with my love. I had to get away from town so I would not think about work and I always wanted to see the crystal clear water. This ship was like a mini city on the inside! Absolutely beautiful with a team of crew members that worked together like a well oiled machine. I think I only encountered two that were not in a good mood, but I don’t know what’s going on in their lives right now so I can’t judge. Vincent took care of our room and made sure I had my extra pillows. He always had everything ready for us and would greet us with the most amazing smile. He will be going places some day. That is an amazing and kind soul. The wait staff at dinner was superb! We had the same table each night so we got to know our servers. The meals were more delicious then expected. The marriage show was funny followed by a an interesting comedy show. Great job Mariner Crew. I will definitely be back some day.... when I can afford the tickets. I have to be a good mom and bring my daughter (17 yr old) on the next one. Read Less
Sail Date September 2019
We have cruised with RC several times and always had a good experience. Recently we cruised on Harmony and loved it. When an opportunity came to sail on Navigator at a bargain price we said lets take a chance. When you cruise in Sept or ... Read More
We have cruised with RC several times and always had a good experience. Recently we cruised on Harmony and loved it. When an opportunity came to sail on Navigator at a bargain price we said lets take a chance. When you cruise in Sept or October you get the best rates since school is in session and its hurricane season. As far as the weather, you take you chances but we were lucky and had great weather. Navigator is an older ship but she is well maintained overall. The pool area just received most of a 100 million dollar refurbishment. The pool deck on Navigator is as nice as anything I've experienced and is comparable with the newest and largest RC ships. Food was very good. The restaurant servers were great and very accommodating. We actually preferred the food in the Windjammer by the pool because of the variety. We didn't do the specialty restaurants since this was intended to be a bargain cruise. Our cabin was an interior and overlooked the promenade. We loved it and actually preferred it to the balcony we had on the Harmony. The room was spacious and very clean with a great cabin steward. The cruise director was fantastic. Maybe the best we ever had and we've been on 15-20 cruises. The entertainment was good, but not up to the standards you get on the 7 day ships like Allure or Harmony. Overall it was good. The Quest game is X rated and if your not easily offended it's hilarious. Embarkation at the new Miami RC terminal was a breeze. You park in their garage and drop your luggage there. Disembarkation was the fastest and most efficient ever. We literally just walked off the ship without stopping except to have a screen shot of our faces at the kiosk. The RC Coco Cay island is the finest island resort stop ever. RC has turned it into a Disney style water park. It was a major highlight. I loved it and I'm not a beach person. The swim up bar is too cool, and the island buffet was great. Overall this was an excellent get away at a very good price. Read Less
Sail Date September 2019
Embarkation: We completed all our paperwork using the app prior to arrival which was really easy and took less than five minutes. The ship left out of Terminal A (Royal’s new terminal in Miami). We arrived at the port around 10:30 and ... Read More
Embarkation: We completed all our paperwork using the app prior to arrival which was really easy and took less than five minutes. The ship left out of Terminal A (Royal’s new terminal in Miami). We arrived at the port around 10:30 and were on the ship literally as fast as we could walk from curbside to the boat. Ship: This was our first time on a Navigator-class ship. We were very impressed. The facilities provided lots of variety in terms of both atmosphere and food options. The outdoor decks were nicely designed and included chairs, day beds, cabanas, and hammocks. It was really a nice change from the field of lounge chairs you see on Radiance class ships. We did notice some food service items which were left in the hallways throughout the cruise which was a little unsettling but other than that, the common areas were kept very clean. Dining: We did My Time Dining but enjoyed our waitstaff so much that we basically went at the time the Maitre’d assigned us so that we could keep the same table each night. The food was good and we felt like they had a better selection than our cruise a year ago. As I mentioned, our waitstaff Neftali and Ardvint) were amazing. They were the perfect combination of efficiency and hospitality. We were also travelling with our toddler so it was great to have some of the other staff like Jose (not sure what his job was, maybe an Assistant Head Waiter?) stop by each night to entertain the kid. Cabin: We had a great cabin. The Panoramic Oceanview room has a spectacular view and a good amount of space. Our cabin attendant, Georgiana was awesome. She would always make it a point to stop what she was doing and talk to us every morning and night, and by the end of our trip our daughter wanted to look for her every time we went out of the cabin. She really went out of her way to make us feel special. Entertainment: We didn’t go to a lot of the shows but we did go to iSkate the first night and it was amazing. The whole family enjoyed it and it’s definitely a can’t miss event. We also had several appearances by the Stowaway Piano Player. That’s a great addition and alway made for a surprise when the elevator doors opened and he was on there. As many other have said, the slides were available most of the week but the lines were ridiculously long so we never took the time to ride them. Ports: We stayed on the ship in Nassau and really don’t feel like we missed much. CoCo Cay really exceeded our expectations. We started out at the kids play area but decided mid-morning to go into the water park. They were charging $44 pp at the entrance and it was well worth it. We found that lines weren’t that bad in the morning or later in the afternoon. Seating around the wave pool, especially shaded seating, was at a premium. The slides were really fun and fast. Service: So, as the saying goes, “I’ve saved the best for last!” From Captain Angel all the way to the crew that goes around cleaning the ship, we found that just about everyone on board to be friendly and happy. Many went out of their way to interact with our toddler as well. The ship was nice but the crew is what made it special. Final Thoughts: We spent the last day (Sea Day) trying to figure out how to take another trip on Navigator before the crew turnover begins later this year. Need I say more? Read Less
Sail Date September 2019
We chose this Cruise through Becky's Travel which is an awesome travel agency in Beverly Hills, Fl. We sailed out of Port Canaveral, Fl, There were 14 of us and had a great time, we celebrated a friends 70th Birthday which turned out ... Read More
We chose this Cruise through Becky's Travel which is an awesome travel agency in Beverly Hills, Fl. We sailed out of Port Canaveral, Fl, There were 14 of us and had a great time, we celebrated a friends 70th Birthday which turned out great. The ship was recently refurbished and nicely appointed. The dining room food on RCCL has diminished over the years and I believe its in order to entice people to buy a "Dining Package" The individual drink price is astronomical and I also believe its so people buy the Drink package, a normal Vodka and Tonic with lime is $14.99 which includes an automatic 18% gratuity, this gratuity is also applied at the Specialty Restaurants. We chose Chops and Izumi as Specialty meals, Chops left a lot to be desired compared to our Chops visit on the Radiance in February 2019 which was awesome. The Izumi Teppanyaki experience was exceptional, we would do it again. I am somewhat frustrated with RCCL's Crown and Anchor society, With this Cruise we reached 54 points only 1 away from Emerald status which increases perks and discounts, we signed up at Nextcruise for a 10 day European cruise in June 2020 and RCCL wouldn't give us that 1 extra point even after our first night of the new cruise, other cruise lines do. I met with the C&A director "Marcos" on the Mariner and he basically just shut me down and said, You only get the points after completing the entire cruise, he tried around and ignored me after that and left me hanging, Sad but true. Read Less
Sail Date September 2019
Just got off the ship...great job Royal Caribbean!! My family and I had the best time. The staff members are so friendly and helpful. I definitely recommend cruising on this ship. The food is amazing. Kudos to the waiters & everyone ... Read More
Just got off the ship...great job Royal Caribbean!! My family and I had the best time. The staff members are so friendly and helpful. I definitely recommend cruising on this ship. The food is amazing. Kudos to the waiters & everyone that works in the kitchen. After you eat too much you can head over to the gym and work it all off. The gym was very nice and clean. If you’re able to get up early I recommend going as the sunrises. It’s located high enough up to where you can get an amazing view. There’s so much to see you almost forget how hard ur working after all those food and drinks,haha. For anyone interested in art make sure you save up some extra money for that, because you’re definitely going to see a few pieces you will want to take home with you!! Whether you just want to relax by the pool or you’re interested in the activities they’re is something for everyone! I will definitely cruise with Royal Caribbean again! Read Less
Sail Date September 2019
Pre-Cruise: I booked parking through Spot Hero. Parked at the Embassy Suites in Crystal City. They have an airport shuttle. I paid $44. If I had parked at Reagan it would have been $68. Flight was direct DCA to MIA. Transfer to the Port ... Read More
Pre-Cruise: I booked parking through Spot Hero. Parked at the Embassy Suites in Crystal City. They have an airport shuttle. I paid $44. If I had parked at Reagan it would have been $68. Flight was direct DCA to MIA. Transfer to the Port through Royal. The transfer service was fantastic. I have never had a cruise line employee board the bus and give a little speech - telling parents that a ship is a mini city and to be vigilant. To the adults the same thing, don’t take your safety for granted. Embarkation: From the time I got off of the bus until I was on the ship was less than 5 minutes! We got off the bus and the cruise line employees told us to just leave our bags by the bus and someone would be over to get them. There was no one to tip. It was strange and I felt weird leaving my bag there. Into the terminal, up the escalator and over to priority. A lady scanned my phone (I had the app loaded and ready) and asked if I’d been feeling ill at all recently. She then directed me to the security screening. From there directly to the ship – AMAZING efficiency. Stateroom: Loved my cabin and there will be video and details in the Cabin thread. Junior Suite – Deck 10 – 1344. Rooms were ready at 1:00pm on the nose and my bag was at my room when I opened the door to leave again at 1:30! Service: Wonderful service. I never met my room steward. Cabin was serviced twice a day. The room was always tidy. I LOVED my dinner servers. Aiman and Josephine were fantastic. Bartenders and bar servers were also pleasant and fun. CocoCay: I was up and at the gym, had a bite to eat and then was the first one off the ship. I already knew where I wanted to “camp” for the day. The island is wonderful. I would go again for sure! The weather was not great. A bit of sun here and there before 12pm. Mostly cloudy with showers. Finally, after grabbing a chicken sandwich as the Snack Shack, I gave up. The wind was terrible. I went back to the ship to explore and read before dinner. Nassau: Terrible weather, again. I had not planned to visit. However, I wanted to lay in the sun, read, drink, people watch. Nope. Raining, cold and windy. I wandered the ship, watched some trivia, read, watched a movie. Food: I like GOOOOD food. I consider Ruth Chris a good steak not a great steak. I was expecting a solid three based on reviews (scale 1-5). Overall a solid 4. I ate dinner two nights in the MDR and once at the Windjammer. Breakfast each morning in the Windjammer. Lunch on embarkation was at El Loco Fresh and then the Windjammer for Saturday and Sunday. I truly enjoyed the MDR. Windjammer was completely average. I do like that they have the Freestyle soda machines. I can’t believe they never had pizza in there. You travel to deck 5 the Café Promenade or order Room Service to get pizza. El Loco Fresh was good. I had a simple chicken quesadilla. Of Note: The only show I saw was a Battle of the Sexes contest. It was lively and fun! The piano playing, musical comedian from Schooners, was amazing. If you are a wine drinker prepared to be disappointed with the options available with the Drink Package. The one I drank was the Andrew Peace Cabernet Sauvignon. Bourbon – No Woodford. I found Bulleit in the Royal Theater when I was wandering around on the last day. Most passengers were polite and friendly. LOTS of families and groups (bachelor and bachelorette, Quince, birthdays, etc.). I did not witness any elevator rudeness or disgusting drunkenness. It really was a lovely, relaxing few days. Disembarkation: I was up at 6:00am. I showered, then ate a quick bite and was headed off at 7:15. I did self-assist. I was sitting on the shuttle by 7:30. Final Thoughts: I would sail on the Navigator again. Based on this one trip Royal is heads and tails above NCL and Carnival. I was worried about the ship being bigger than my previous ships. It didn’t overwhelm me. I was able to find my way quite easily. The ship, the food, the staff, the fellow passengers all put this ahead of the other two, IMHO. Read Less
Sail Date September 2019
We desired a cruise out of our local port, Baltimore, for convenience. We did this same itinerary out of Cape Liberty on a different boat in 2010. We were able to get on the boat in the late morning, providing an extra day of onboard fun. ... Read More
We desired a cruise out of our local port, Baltimore, for convenience. We did this same itinerary out of Cape Liberty on a different boat in 2010. We were able to get on the boat in the late morning, providing an extra day of onboard fun. We left on time. Ship was clean and crew as friendly as last time. Captain did an exquisite job of dodging three hurricanes and we ended up with beautiful weather on every day. Shout out to our cabin steward; cabin was well kept and he was extremely responsive. Food was a C+ -- Windjammer lacked variety and main dining room was literally serving the exact same menus as two years ago. Entertainment was a B+, with a pop cover band, enrichment talks, and educational art auctions. Only complaint was the dining staff. There was a bit of a language barrier and they interrupted our table conversations too often. A smaller ship, like Grandeur, has its pros and cons. We met dozens of people that we kept meeting up with throughout the cruise. That never happened on the larger ships. We would definitely sail on Grandeur again, but wish they offered more itineraries out of Baltimore. Read Less
Sail Date September 2019
Room was dirty, food was horrible. Stay away from Royal Caribbean, try others, their absolutely horrible. Called customer service, alerted them of our concerns, and only was offered $115 discount on a future cruise with them, I ... Read More
Room was dirty, food was horrible. Stay away from Royal Caribbean, try others, their absolutely horrible. Called customer service, alerted them of our concerns, and only was offered $115 discount on a future cruise with them, I respectfully declined after spending almost $2000 on a 4 day cruise and coming home extremely dissatisfied. Room was dirty upon entering. Our dinner reservation was double booked and we had to wait for another table, what’s the point of a reservation? The whole time they constantly are trying to sell you more stuff on the cruise, it’s like Royal Caribbean just wants to dig in your pocket the whole time your on vacation. Not one thing on the boat tasted fresh, every single thing tasted like it was precooked and warmed up and served. We have been on cheaper cruises and received way better service and food than Royal Caribbean. Never ever again! Read Less
Sail Date September 2019
We wanted a short cheaper cruise for our Anniversary. We had some gift cards from work to apply to RC to bring the cost down. We had to call RC multiple times and took a month and after our cruise for the cards to be applied. The booking ... Read More
We wanted a short cheaper cruise for our Anniversary. We had some gift cards from work to apply to RC to bring the cost down. We had to call RC multiple times and took a month and after our cruise for the cards to be applied. The booking agent with RC was not the most helpful to work with and was at times rude. We had it noted in our booking it was our Anniversary the day we left yet no one from RC from the cabin steward to the dining room staff said Happy Anniversary until my husband went to the head waiter and told him. We didn't expect any gift or items but a verbal acknowledgement would have been nice since the phone customer support had it in the file when they asked after we had all the trouble with the gift cards being applied if we would like to purchase a bottle of champagne for our anniversary. The main entree food in the MDR was good overall with the exception of the fish which was overcooked and dry. The desserts were underwhelming as we have had much better on other cruise lines. The two best are the chocolate cake they have every night and the grand mariner souffle. We wanted to try the sky pad, lazer tag, ice skating, rock wall and flow rider. The sky pad we heard from another guest was going to be shut down by 5:30 the first day and not open the remainder of the cruise even though the itinerary said it would be open each day on their app. Sure enough it was closed for maintenance but didn't reflect that in their app. The lazer tag also had more times posted in the app than it was really open for so we were unable to try that. The Ice skating was pretty cool but also had limited availability and was fun to try. The ice show was great the best show we saw on the ship by ship staff. It was obvious they were stalling the first night for the comedy show but wouldn't announce that when the comedian didn't come on until 40 min into an hour scheduled show. The flow rider was fun but you could only go a minute or two per turn before waiting a half hour in line again. We liked that the ship never felt crowded or had trouble getting from one end to the other. The promenade was nice and the coffee drink cards well worth it. Other activities were on par with other ships. The comedian and ventriloquist were enjoyable. Overall we would cruise RC again if the price is right but to us it isn't worth the higher price when activities are unavailable more than half the cruise and the food is the same or other lines better. We did not try the specialty restaurants maybe the food is better there for the additional cost. The cabin was clean but smaller than ones we've had in the past but worked for us for a 4 day cruise. The only other negative was the $170 in extra credit card charges in addition to the end of cruise room statement we found on our credit card a few days after arriving home that RC says is credit card validation to ensure it's a valid card. Not sure I believe that they need to charge 5 charges ranging from $9-75 to validate a card. Read Less
Sail Date September 2019
Note: Hurricane Dorian had just gone through a week beforehand so I am not going to base any of my review on the Nassau Port beach areas or initial expectation of beach enjoyment rather, I will focus my review on the Navigator, Nassau, ... Read More
Note: Hurricane Dorian had just gone through a week beforehand so I am not going to base any of my review on the Nassau Port beach areas or initial expectation of beach enjoyment rather, I will focus my review on the Navigator, Nassau, & Coco Cay's activities and amenities. We had booked beach/ocean excursions but canceled after the hurricane knowing that the water would be full of debris and not clear. It's a good thing or we would have wasted a lot of money. Myself & 18 Year Old Daughter Ocean View Room - Deck 2 Budget Trip to Enjoy the Ship & Ports - No extra packages etc. We literally wanted to sit by the pool and on the beach. First, the Cons: Ship: The ship is showing signs of wear and tear, seats in certain venues are worn and look rough. Cushions on the deck in the Solarium are stained and as the fabric is a solid, light color, it has a particularly "nasty" vibe on the cushioned couple's lounges...if you know what I mean. (Hey Designers....the cushions would be better off with a printed fabric.) The Solarium pool is a little worn and the fountains never worked while we were there. On cruise days, there just wasn't enough shaded seating as an option on the decks and if you didn't get there early, there wasn't enough seating around the pools, period. We spent a lot of time looking for pool seating then heading indoors so as not to get burned until people would disperse for activities. Seriously, there was NO music at the Solarium, no steel drums, no dj, nothing...just this weird dead air silence or chatter from the people laying about. We could hear music from the other pool but if you didn't want to share the pool with kids, you didn't get the fun entertainment or music at all. There wasn't enough music on board in my opinion. Cabin: Let me say, I was hesitant about our cabin location but I LOVED it. This was a budget trip but I can't do rooms without natural light so I spent more on the OceanView but didn't choose our room. Our steward was super nice and kept our space very nice but you could tell that she was just "done & over" the whole thing. We made sure to leave her a nice tip and try to keep our space clean. I felt that we may have been in her way a lot. As for the room, we had 2 twins set up and everything in our cabin was perfect except, 1. there was mold growing between the glass and wall in the shower behind the seal, not a place that can be cleaned. (poor design) 2. The decor and linens are starting to look worn and there are a lot of stains on the whites. 3. Our window stayed pretty dirty which hindered our view.....we couldn't tell if it was between the glass or outside but it's probably because it was so low to the water. Food: Windjammer had too much repetition, especially at breakfast and lunch. The food seemed to be geared toward the kid's palate, not adults as much. This is probably a good way to get cruisers to try the elevated dining but be prepared for that if you plan on traveling on a budget. The "American" food choices were a bit bland while the "International" foods were sometimes oversalted, especially the meat at the taco bar by the pool.....add rice and beans to subdue that. Also, if you like chocolate, you are going to really be searching the ship, there wasn't a lot. If you don't drink a lot of alcohol or sodas, buying a drink package is pointless but be prepared to have little to no selection for beverages. On day one, the Windjammer had coffee, hot tea, water, ice tea, lemonade, and oj, after day one, I only saw coffee, hot tea, water and apple juice (watered down)....you had to really hunt down water as the dispensers were often empty. It's difficult to refill water bottles at the dispensers but quick tip, if you go to the soda dispensers, they also have water and you can fit a water bottle under the spout. The hot tea selection is pretty decent so if you can find ice (good luck) you can make a decent ice tea....bring your own reusable bottle/cup or you will struggle to stay hydrated. Entertainment: Again, more music on the Solarium deck please! Also, throughout the ship, there needs to be more music during the daytime. The rest of this con is personal preference as entertainment is so subjective. Much of the Promenade entertainment felt very "middle school pep rally" except the live bands across from the Cafe Promenade...they were awesome even though you had to stand in the walkways to watch. The library needs to be repurposed; I was told that a lot of the books get thrown out when there is a shipboard virus or people walk off with them so it was really a sad sight to see almost empty shelves. This would be a good space to display more art, have a coffee house vibe, or even just some sort of interactive space. If you are a solo traveler or have a travel companion that is introverted, plan on a lot of people watching as most activities on board are hard to enjoy solo. Nassau - Since we canceled our water activities, we decided to explore Nassau by foot and have lunch at Senor Frogs (go see Michael, he's great). We explored the Straw Market and walked around the town a bit. There is a LOT of aggressive souvenir selling, most of which are repeated items, look for local artisans that are sitting and making and buy from them then just say no thank you when you are finished. On the walking paths, a lot of "high end" shops with "callers" from all sides. If you are traveling with small children or those who have sensory sensitivities, this can be overwhelming and scary. We decided after several hours of being called after ("Mami, can I be your son-in-law!" was constant) it was time to go back and just enjoy some quiet pool time. Ok, Now the Pros - If you are traveling with kids, this is the ship for you!!! Ship: The waterslides, flowrider, rockwall (early before it gets hot), courts, putt putt golf, pools, WATERSLIDES, game rooms, ice skating rink (bring long pants and socks), laser tag, splash parks, teen rooms, WATERSLIDES are AMAZING!! Did I mention the waterslides???? I'm almost 50 and I LOVED them, totally went on them more than you can imagine. If you are are traveling with kids, you are going to have fun. You can even sit in the pool and watch family friendly movies after dinner. The side balconies on the 4th deck and deck 3 are the best places to hang out when the ship arrives and leaves the docks....it's just beautiful and gives that windy "I'm king of the world" feel. If you don't mind being in full sun, there are a lot of upper deck areas to enjoy the view the ride. However, if you need to be indoors because you fry crispy in 10 minutes, head to the Cosmopolitan during the day, it's practically always empty and has a gorgeous view from the top with wrap around windows. You can take your drink up there, a journal, book, sketch pad and have hours of uninterrupted solitude with a great view. Food: If you aren't eating at the Select Restaurants on board but are tired of the Windjammer, make sure you go to the dining room! Their food is top notch and if you get Rob & Felix as your servers, you are going to be pampered. Don't feel bad if you want to order 2 desserts or appetizers, it's totally worth it. Do it! Never leave the dining room without experiencing the creme brulee....if you don't get it, you have missed out. I've decided that anytime the dining room is open when I am on a cruise, I will be there. It saved the food experience for our trip. The taco bar by the main pool is a tasty alternative to the lunch in the Windjammer but their meat tends to be on the salty side so make sure that you get a little extra beans or rice to cut that and some lime and you will be happy! Entertainment: If you are planning a cruise and you love art, add an art budget to your allowance....oh my word, the art auction by Park West was the absolute best fun. I didn't have it in my budget but I left with 6 authenticated, signed art prints in hand and I'm waiting on my Anatole Krasnyansky print to arrive. I just kept entering raffles and participating in the art games and I'm stoked that I came home with so much artwork. I have a few that I like and I've got gifts for Christmas! Look for the piano man in the elevators, that's a lot of fun. Go to the shows....some are hokey but Showgirls was great! We saw their last performance but I'm sure it will be replaced by something else equally great. I enjoyed the Latin dancing and music on board BUT would have loved to have someone to dance with...they need to add professional dancers (like in Dirty Dancing) to dance with solo cruisers because otherwise we have to sit and watch. :( Go to the late night dance parties if you like pulsating dance club vibes on a low key level. I noted that there were a lot of in-bar activities during the day; game show type games, karaoke, bingo, wine/martini/whiskey tastings, and most were geared towards couples. Coco Cay - IF YOU HAVE KIDS>>>>>>>WOWZA! The splash park, waterslides, pools, etc are amazing, you will have a blast. It's a waterpark on an island. Plan on spending the whole day the same way that you do at a waterpark....bring your sunscreen and just let the kids RUN. Read Less
Sail Date September 2019
First, I was a single traveler on this trip. My wife had girls outing in the Lake of the Ozark so I decide to travel alone. I learned a lot about traveling alone. There are no perks for being a single traveler and what there is, is ... Read More
First, I was a single traveler on this trip. My wife had girls outing in the Lake of the Ozark so I decide to travel alone. I learned a lot about traveling alone. There are no perks for being a single traveler and what there is, is based on double occupancy. The only benefit is my drink package was based on one traveler and two. I would really think hard about booking a single cruise with Royal Caribbean again, This cruise turned out to be a humanity cruise and not a pleasure cruise. Due to the massive destruction in the Bahama, Mariner of the Sea changed it sailing itinerary and we lost our day at sea. The original itinerary was leave Port Canaveral, day at sea, Nassau, then Coco Cay. What we got was Port Canaveral, Freeport, Nassau where we spent overnight and two days then we went to Coco Cay. The reason why was, Mariner stopped at Freeport and dropped off several thousand of meals and supplies and then loaded several hundred refuges and then we went directly to Nassau to allow the refuges to disembark there. I like to commend Royal Caribbean on there efforts in helping the victims of the hurricane. My only complaint is no one knew about the changes until 30 minutes before departure. My travel agent got the memo after we left. I miss my day at sea, to me this is very peaceful but giving the big picture I understand. By the way, all of the refuges were restricted to the auditorium and was not allowed to mingle with the passengers. The refuges were taken care of. I enjoyed the Mariner of the Sea and this is the third trip on her. The staff were great and my room attended went above and beyond what he was required to do. He later received a nice reward. The food is still the same and there was not changes there. I had to laugh, when I went into the Windjammer and one of the staff I have seen before was not singing “Please wash your hands”. He recognized me and we had a good laugh when he pointed to his guitar and said that he needed a break. If you have ever traveled on the Mariner of the Seas you will know what I am talking about. The jingle is one of those songs that plague your mind and you keep repeating if over and over almost as bad as Disney “it’s a small world”. Despite the changes I am booking another cruise I just hope I get my day at sea. Read Less
Sail Date September 2019
I booked this cruise specifically to see Coco Cay after it's supposed $250 million update. The cruise was a mixed bag so to speak. Check in was a breeze, no waiting. Cabin was nicely arranged & large with 2 couches for an inside, ... Read More
I booked this cruise specifically to see Coco Cay after it's supposed $250 million update. The cruise was a mixed bag so to speak. Check in was a breeze, no waiting. Cabin was nicely arranged & large with 2 couches for an inside, but was NOT QUIET.Never book a promenade view room unless you don't want to sleep. I ate all the meals in the dinning room because I couldn't stand the crowds of ill mannered people at the buffet, I mean did some of these people ever see food before ?...pigs. The food in the dinning room was good, not great.I only had to wait about 10 minutes each evening for a table, but the service was a little slow. The 2 shows I saw, ice show & show with singers & dancers was very good. The ship itself is very nice, BUT CANNOT HANDLE the amount of people that it does & on my cruise it was only 3/4 full because of hurricane Dorian. Not enough elevators, both the pools too small, the adult pool was like a sardine can. The music around the pools was just so loud, do they think everybody is deaf ? Coco Cay was a BIG LETDOWN. I am not a fan of water slides or such so I stayed on the "FREE" side. The beach are is NOT GOOD, full of seaweed & not even nice to walk around, you sank into some kind of "muck". There was also a stench of sewer all around. The freshwater pool was a joke also, just a wading pool filled with bodies. There were enough chairs around the beach & pool. The food offerings were typical beach fare. Read Less
Sail Date September 2019
We were so anxious to sail on this refurbished ship since we had sailed on her before many times & loved her Sadly we were the first sailing on her after the hurricane Dorian. But on the brighter side we experienced her delivering ... Read More
We were so anxious to sail on this refurbished ship since we had sailed on her before many times & loved her Sadly we were the first sailing on her after the hurricane Dorian. But on the brighter side we experienced her delivering food & supplies to the Bahamas. It was a great experience to even bring some refugees from Freeport to Nassau. The food on this ship was average & plentiful. No reason to go hungry Luckily Nassau was not too affected by the hurricane. However, we were looking forward to Coco Cay since we also have this ship booked for a Christmas Cruise where we are taking our whole family of 14 with 6 cabins booked. Coco Cay in our opinion was not ready for visitors. The island smelled like sewage & the ocean was disgusting. After about an hour we returned to the ship as I felt sick. We just could not eat there. Our outside window cabin was very nice & our attendant was average Our dinner server was fabulous & kept us entertained. We were disappointed in the quality of the coffee in the coffee shop on deck 5. We remembered it for having excellent coffee. I guess they wanted you to use Starbucks Embarking & Disembarking went great & smooth. All told it was a relaxing getaway but nothing above average. Gjginparadise Read Less
Sail Date September 2019
Thanks to Hurricane Dorian, what was suppose to be a seven night trip to St Maarten, St Thomas, and Coco Cay turned into a three night journey to Nassau. We were very grateful to be able to board the Harmony at all, since the date of ... Read More
Thanks to Hurricane Dorian, what was suppose to be a seven night trip to St Maarten, St Thomas, and Coco Cay turned into a three night journey to Nassau. We were very grateful to be able to board the Harmony at all, since the date of embarkation had to be moved forward twice due to the storm and the closure of the port. The loss of life and destruction endured by the islands that were hit by Dorian weighed heavily on our minds throughout the trip. Day One Orlando The port reopened on Wednesday, the day we flew into Orlando (after rescheduling our flight twice). We stayed at the nearby Courtyard and took the shuttle back to the airport on Thursday. We were transferred to the port by Go Port, which had a wonderful staff updating their website with information regarding the port closure, reopening, and information on their shuttles. Unfortunately, I had booked the airport to port in advance, and gave updates to customer service regarding our new projected dates of embarkation. When we arrived to board the bus to the port, our reservation wasn’t showing up. The customer service reps at the airport counter told us to call customer service for help. Ok. We did, and that rep said that she had thought we had been taken to the port already the previous day. Really? The port was not even open in the morning, and no ships were coming in because the port staff needed time on Wednesday to inspect the port thoroughly before reopening. Finally we had the customer service person on the phone fix our reservation so that the customer service people at the counter who were waiting for her to do something for us, at last gave us tickets for the bus. My advice: just buy your ticket at the counter when you arrive- much simpler. We were checked in at the port by a gentleman using a handheld device who was helping out people before they made their way to the Royal customer service reps behind the counters. DH and I then went to the last check point before we were to move on to take the requisite boarding photo. I was stopped and taken aside when the lady checking her handheld device noticed that my name had been written as gibberish. She took me over to the area where they were helping passengers with problems. After ten to fifteen minutes of waiting, she handed me a card for my cabin door and told me to throw away the card that I would find on the cabin door since my name on the card she said would have that gibberish written on it. When we got to the cabin, the cards there had our names printed correctly. The guy with the handheld device had obviously written nonsense instead of my name- he should have been questioned instead of having the extra card printed. Oh, well. Other than that, embarkation was smooth. Day Two Nassau Nassau was spared from the hurricane. We walked around the shops and stopped at Señor Frog's. DH and I had visited Nassau on our honeymoon when instead of high end shops, I remember lots of tables and people hocking their wares in a flea market atmosphere. Much has changed since then- there was even a Diamonds International shop. Day Three At Sea This was our only sea day. A last chance to see the rest of the shows and try different venues for meals and snacks before time ran out. Sea days are usually the most relaxing, but with only three nights to enjoy the ship, there was no time to stop to rest. Our take on Harmony Harmony is a big, beautiful, overwhelming ship. We had a balcony cabin which had a double wide balcony due to not having a cabin immediately next door. Loved it! Very few of the cabins have this feature. We had dinner at Johnny Rockets the first night and tried breakfast there the next morning (underwhelming). The “sourdough” bread is probably Wonder bread. I don’t recommend the grilled cheese. On our sea day ,we failed to make a lunch reservation in advance, so we were turned away at Jaime’s and settled for Sabor which was very good. We went to the dining room one night on the only formal night. At the table next to us sat a guy in shorts, tank top, and flip flops. Oh, well. The Windjammer continues to improve in quality at the expense of the dining room. Loved the cakes and other wonderful delights served in Windjammer. All of the people in the Windjammer especially were friendly and bent over backwards to make sure that you enjoyed your meal. Sorrento’s Pizza was very good. Final Thoughts DH and I regret that we never got a chance to dine under the stars in the Solarium Bistro. All of our reservations were wiped clean at the start of our cruise due to the change in itinerary, sail date, and the addition of guests from a canceled cruise who joined us. We didn’t try to make a new reservation with such a limited amount of time onboard, but hope to dine there on another ship in the future. I bought a day pass to the thermal spa and enjoyed it. Only a few stations: steam, showers, sauna, and tiled chairs, with no ocean view. It was relaxing, nevertheless. All of this left us exhausted, made worse by the nightly noise we heard outside our cabin in Central Park. As opposed to the Broad Walk cabins, those in Central Park are suppose to be quieter, however, passengers walking through the park, or sitting around, literally yelled at each other instead of speaking in a normal tone, as late as one in the morning. Having security walk through the ship each night to make sure passengers are not disturbing the peace would no doubt be appreciated by those passengers who wanted a good night’s sleep. Due to the hurricane, many people canceled. The ship carried only 3077 passengers despite having some from a canceled cruise join us. The sign at Guest Services at the time of embarkation stated that the cruise was sold out and that no cabins were available. Obviously they were overwhelmed with various problems and didn’t have the time to try to upgrade people. There was always a line at Guest Services, not surprising since this was not a typical cruise. Our Cruise Critic get-together was under the required 25, and did not last long. Only a few people talked- mostly with complaints as to why we couldn’t go to Coco Cay, for example- (we could not go there because it was still closed pending an inspection in order to assess any damage). Many thanks to Royal for going through with the event despite the low turn-out. We managed to see six shows while we were onboard- both aqua shows, both ice shows, and both stage productions: Grease and Columbus. As I had noted on previous cruises, passengers were less than polite when it came to showing their appreciation to the performers in the theater. Many just got up and left at the end, without taking a moment to applaud. Come on people; yes, you are on vacation, but does that give you the right to be rude? Everyone works really hard to make this cruise a great experience for you, show some love. Another observation I made was that many of my fellow passengers were down right slobs. DH and I decided to enjoy one game of mini golf- only to find the bin containing the balls empty. Did someone steal all the golf balls? No, I found them strewn about the entire course, along with discarded golf clubs, and even drink glasses. Again, you are on vacation, but do you have to be so crass? Three nights is too short a time period to enjoy a ship this large. I never got a chance to just relax- a first for me on a cruise and hopefully something that won’t happen again. I also lost my connection to the sea on this ship. There were few places to stand and just enjoy being in the middle of the ocean. Too much emphasis is placed on entertainment and the “wow” factor. If you want lots of choices in everything, this is the ship for you; if however, you want to enjoy a nightly walk under the stars listening to the ocean as you sail along, you might not enjoy traveling on a ship this large. I’m glad I finally got to experience Harmony of the Seas. Next time around, I will be traveling on a slightly smaller ship, for a longer period of time. Hopefully I will be able to reconnect with the sea and finally have time to relax. Read Less
Sail Date September 2019
My wife and I chose this ship, because we love the Oasis class. Unfortunately they didn't raise the bar. The cabin was great. They made the balcony bigger, but at the expense of the tub. I am just under 6 feet tall, and they mad the ... Read More
My wife and I chose this ship, because we love the Oasis class. Unfortunately they didn't raise the bar. The cabin was great. They made the balcony bigger, but at the expense of the tub. I am just under 6 feet tall, and they mad the tub so narrow I couldn't stand in it without my feet being curved. It actually hurt to take a shower. The final day I had to stand with my feet together to take a shower. Also, the partial glass screen on the tub, is not attached. I almost did a header and fell out of the tub the fist time trying to get comfortable. Be careful . The public restroom was another miss, with a tall , small urinal. Again I am just under 6 feet tall, and I had to stand on my tiptoes to use the urinal. What were they thinking. Lets make a urinal that only 6 foot 6' people or taller can use. There were many puddles on the floor, and that's all I'll say. Then there was the food. Is it me, or is RCL buying cheaper and cheaper food? The food was terrible. I took a chance and tried a specialty restaurant, when the Coastal Kitchen had absolutely nothing on the Menu that night that my wife or I could stand. I paid extra to stay in the Junior Suite so I could eat there, and it was disappointing . I have had nothing but bad luck trying RCL's specialty restaurants. Trust me, there's nothing Special about them. My last cruise was on the Independence of the seas, and my wife and I tried the Specialty restaurant plan. What a waste of money. 2-3 hour waits. Rude service. The couple next to me complained, and was berated by the waiter. Awful food. We tried to cancel after the 3rd try, but was told we couldn't get a refund. We didn't care and lost the rest of our money. On the Symphony I tried Hooked. It was terrible. The service was fast and friendly, but I just couldn't stomach it. They started me off with this cheese biscuit. It was old, hard and had no taste. Then I was brought a crab and clam chowder. I was half way done, when I bit into something that sounded like either a shell or glass. I tried another bite with the same result, but found what I hoped was a shell. I stopped eating it. Then they brought me my shrimp cocktail, and it smelled funny almost like bleach. That was enough. I stopped and called over the waitress and told her I couldn't eat here and wanted a refund. I was then made to repeat everything 2 more times and grilled by the chef, but got the refund. The food is getting worse every year on RCL. So much so, That I am not going on another RCL cruise. Even the trusted pizza at Sorrento's was bad.I am now going on their sister company Celebrity , because the food is supposed to be a lot better , and they have a NON-SMOKING CASINO!!!. You can smell the smoke within 20 feet of the casino entrance. It's really bad, and they have a new drink policy that's horrible. If you earn 2400 points in a year you get free drinks in the casino. Now you can only get 1 drink every 10 minutes. Also the one staff complaint was that this was the only RCL cruise I've been on, where the bartenders were rude. The bar was open a few minutes before the casino and they were serving drinks. I went to the counter and asked for a drink, and they berated me, and told me I had to wait for the casino to open. When the casino opened, I went up to the counter again to ask for a drink, and the Bartender snapped at me that I had to wait until the casino was open. I pointed out to him that it was, He didn't believe me. I then pointed to people , right in front of us playing the slots, and all he said was "Oh'. then got my drink. Also I was ignored a lot by the Bartenders because I was Prime (Free Drinks), and I didn't have to pay for my drinks, and I guess there would rather wait on paying customers. I was ignored several times a day. It was really frustrating . It's like the new policy was invented to prevent you from wanting to get a drink. Well it worked. I usually lose a lot of money in the casino to get the points for the free drinks, and this is there new way of saying thanks? They really should have someone that is/was a guest to check out their designs,new policies and food before implementing them on new ships, that way they could avoid all these mistakes . RCL , Please upgrade the food. It's really bad when Kraft Mac & Cheese is 10X better than yours. On the good note, was the service. As usual the service was excellent. I have no complaints at all, except the Bartenders in the Casino. My room steward did a fantastic job, as so did the wait staff in the restaurants. I thought the Independence of the Seas was my least favorite ship, but Symphony comes very close. Hopefully they will see this, and improve everything, but i doubt it. Read Less
Sail Date September 2019
I was really excited to be on the biggest and newest cruise ship on Royal Caribbean. This was also my first time on Royal Caribbean even though I've been on many other vessels such as Carnival and Norwegian. Pros: it is beautiful ... Read More
I was really excited to be on the biggest and newest cruise ship on Royal Caribbean. This was also my first time on Royal Caribbean even though I've been on many other vessels such as Carnival and Norwegian. Pros: it is beautiful and enormous with many extravagant shows that are worth watching and very entertaining. The room is really nice and spacious as well as the bathrooms. Bar Service: bought the unlimited drinking package and definitely got my moneys worth but service was probably the worst. Quite a few times I've had to wait 30 minutes for a drink. Many bartenders would not even make eye contact with me to ask for a drink. I at times had to try and get their attention (not ideal and quite embarrassing). It wasn't at all bars though. The specific one that had the worst service was at Playmakers sports bar. Justin was the one that served me and many of my family members with mediocre service. Quite rude and intentionally ignored all of us. Pro: There was one server, named Greedep at Playmakers who was amazing! Service exceeded my expectations and food came on time. Very kind and welcoming. Pro tip: Go to Schooners bar and you will def get a good drink with good service as well. Best cosmos there! Main Dining Room: did not exceed my expectations. Felt very crowded and food was just okay. Everything was subpar except for service which was excellent. Overall the cruise was fun, lots of activities to do. For the adults, definitely recommend lounging at the solarium where it is relaxing with huge bath pools/jacuzzis. Read Less
Sail Date August 2019
I have wanted to experience a cruise on the largest cruise ship in the world. Symphony of the Seas had planned a couple short voyages that fit the bill. I was able to book August 31, 2019 - September 3, 2019 and not miss a day of work ... Read More
I have wanted to experience a cruise on the largest cruise ship in the world. Symphony of the Seas had planned a couple short voyages that fit the bill. I was able to book August 31, 2019 - September 3, 2019 and not miss a day of work (off on Tuesdays and Fridays and this Monday was a holiday). Perfect! Then in the few days preceding this cruise, tropical storm Dorian became Hurricane Dorian. We were to depart Miami Saturday August 31st, spend Sunday September 1st in Nassau, a day at sea, then home. Many ships were having changes made to their schedule as the storm grew stronger. At 10pm Thursday I packed late, checked the RCCL website at 1am and saw my cruise was eliminated since the extended the August 24th cruise until Sept 4th. I cancelled my airline reservations just after that post. With an overwhelming feeling of disappointment, I went to sleep. By morning, to confirm this really happened, I looked at the website and to my surprise, no listing for my cruise. I called the helplines at RCCL. They found nothing. Luckily I screenshot the website and had it to email the representative. For 90 minutes he searched while I was on hold. Finally I got a text message with word the ship we depart early and be extended a day. I knew before the rep did! RCCL did an amazing job. I rebooked a new trip at the last minute (paying way too much) but I made it there. Embarkation: WOW. I handed a staff member my preprinted boarding passes, she scanned the barcode with her iPad and we walked to the ship. The keys are waiting for you at 1pm in your cabin door mail slot. We didn't much more than pause our walk to get scanned and we were on the ship in 10 minutes. NO WAY could this be easier or better. We went to Boleros to buy the WOW band. It was $5 and cool to have. It worked great as cabin door key, it was OK as a way to pay for drinks. Sometimes I just chose to use the card as it was easier to hand over. The readers in the bars worked ok most of the time but of course walking servers do not carry readers. Grabbed a Mojito to kick off the cruise by 11am. We dined for lunch at the Park Cafe - the Kummelweck roast beef sandwiches. Yes, they are as good as everyone says plus a nice custom bowl of salad. Delicious. Our room had good and bad. I am never one to complain. Room 14-577 was top of Central Park in the very front. Glad i tried it but I won't do it again. If you happen to book these neighborhood balconies, be aware that it is not like an ocean view. There is no privacy so your curtains will likely be closed all the time. Be aware that the 15th floor is the pool deck. You will hear foot stomps when kids run across that deck. While not bad at all, we did notice that. Be aware that in this cabin the ship's framing is a roofline just over your balcony so the great part is - always shady. I didn't care for keeping the key card inserted in a slot to keep lights and air on but I understand it's a good idea. Not a lot of normal TV to watch but who really cares to watch TV? The bed was extremely firm and our steward says they no longer offer the egg-crate pads, I also understand. We managed just fine. Plenty of room, plenty of storage, bigger shower than most ships too. But I will never choose 14th floor neighborhood balcony again. Oh it did include a bottle of red wine and two coke packages (refill cups). The shows? WOW. I have often thought NCL Epic had the natural win in this category but when I saw HAIRSPRAY, I loved everything about it. Then we saw FLIGHT and that was entertaining in a usual cruise ship show kind of way but well done with a mix of technology and live action. The ice show was 1977 and though I wonder what that year had to do with anything, there was excellent skating, beautiful costumes, and it all started amazing drones flying over the performance area giving us a light show. Loved it. Finally HIRO - what an amazing show. I would say that the price of the cruise was worth it just to see this show! Swimming, diving, dancing, arial performances, a lot like Cirque on overdrive. I am still blown away. Food. I would say it was good. Some of it was excellent, some just OK. I was shocked that the prime rib was just OK. I love prime rib. But the tenderloin and short ribs were outstanding. Salmon was better than OK but not the best. Lasagna was OK but not too good. I did order a beef stroganoff dish but sent it back because it was unlike any I had ever had...more like a pasta dish with a light brown garlic based gravy. Not a complainer - everything was edible and decent. But for the quantity served, it is still impressive. Early traditional seating is my choice. Always kind, if we wanted to rush to a show, they put us on fast pace. Wine was plentiful and they kept me with a drink at all times. Activity: WOW. Zip line - long wait for a short thrill but very cool to do. Abyss....long line and awesome anticipation for the thrill. Loved it - especially the que to actually get on the slide being all glass way up there. I ran out of time but would have body surfed the flowrider. Lines were not bad at all. PuttPutt was always in use and looks like fun. the court was half basketball half soccer. They all seemed to love it. I rode the carousel. It's been years since I had done that and well, it just makes me smile. Artwork. another WOW. Some cool stuff. A lot of weird things too. Loved the piano stairs. Didn't quite get the sound art and light art but OK. Plenty to see. Interactive art is always cool. The cruise director Ricky was fun. Led many street parties and works his tail off. They had a balloon drop at midnight day one, they had a Caribbean street party, an 80s party and a pirate parade. We sat in a sing along with a guitar player that was fun (crowd was a blast - singer was excellent). Saw a little piano playing in Schooner but I do tire of the same old 70s and 80s pop songs. Oh another cool thing on this ship is the stowaway piano player - he may be in an elevator (that's where we saw him) or anywhere on the ship at any time. Very cool!! Did I mention we were to be in Nassau on September 1st but Hurricane Dorian decided category 5 would just sit over the Bahamas and destroy...so RCCL sent us to Costa Maya Mexico instead. We were out of harms way, mostly in the hot sun. RCCL added a 4th day to our cruise so we had to get new airfare home but they didn't add any extra cost to our beverage package or Voom package. I think they actually gave us $50 On Board Credit too. I didn't care for Costa Maya but that's just me. I was glad to be there! We did not excursion there either. Just to add to controversy, I will tell you that in my opinion, all cruises should be non-smoking. I won't go in to a casino so long as there is smoking - so I didn't even visit it on this trip. Celebrity has no-smoking in their casinos. A different vibe for those of us that don't like the smell. But to each their own and I was just fine without it. I didn't plan to buy a NextCruise certificate but I did because this was my new favorite cruise. Finally getting off the ship - WOW. We chose late as possible because our flight was 12:30pm. We got tags #69 9:00am. Teh drink package still got us premium coffee drinks for free the day of departure. We waited it our in the Cafe Promenade. When we left the ship we walked into the terminal, chose our bag from the 100 or so still left there and walked to customs. No need to even bring out a passport of fill out the declaration papers...we walked up to an iPad that took our picture, waited a few seconds, got a green check mark and we were out to the taxi line. No more than a couple minutes to get in and no more than a couple minutes to get out. Way to go RCCL and US Customs! Read Less
Sail Date August 2019
We were the cruise that no one was really sure we would be able to even take because of Hurricane Dorian! Royal Caribbean was AMAZING at communicating with us and letting us know the advantages of hanging in there with them and assured ... Read More
We were the cruise that no one was really sure we would be able to even take because of Hurricane Dorian! Royal Caribbean was AMAZING at communicating with us and letting us know the advantages of hanging in there with them and assured our safety so we decided to go ahead keep our reservation and take the cruise. This ship is the nicest ship we have ever had the pleasure of taking, We have taken many cruises on many different lines. We are now have Platinum Status on RC so we are trying to continue growing our reward level on this RCI ships and family. We absolutely LOVED every single part of this ship! The Rooms were the largest and spacious and beautiful. The ship is immaculate, the food was excellent, and the service was awesome! I cannot tell you how pleased I was with my experience! Royal Caribbean knocked it out of the park with this Ship and this Cruise. There really were so many differences to this cruise and this ship than so many others. It was just a way different class of ship than so many others! Read Less
Sail Date August 2019
Chose this cruise for wanting to celebrate my husband's birthday on a cruise, enjoy the longest water slide (was fun despite long wait on hot deck material with bare feet) and spend the day on CocoCay. Yes, the storm, Dorian, closed ... Read More
Chose this cruise for wanting to celebrate my husband's birthday on a cruise, enjoy the longest water slide (was fun despite long wait on hot deck material with bare feet) and spend the day on CocoCay. Yes, the storm, Dorian, closed CocoCay and we understand since we live in Florida. But, the quality of the staff, enforcement of expected passenger behavior and rules totally lacked on this cruise. The cabin was booked as a GC balcony and although near the service elevator, it was more quiet than expected. The cabin was disappointing as far as the bathroom and balcony. Cracked shower tube, green growth around the faucet and the mirror was disgusting. Inside the cabinets were rusted. The closet was sufficient, desk area fine and the larger TV good. The pillows (only one kind available) were good for us as we like firm. Mattress wasn't the best. The balcony door was extremely hard to open and lock. Noise from neighboring cabin came through the balcony door. But, Janet, our cabin attendant was one of the best ever. Always understood and enjoyed our conversations. Never failed on remembering a request. Kept our ice bucket full, cabin as clean as possible and even placed a Happy Birthday Surprise decal on our cabin door for my husband. Check-in was easy and swift. $22.00 per day to park in new Terminal A, but the ease of dropping luggage at the elevator and the "car to bar" wasn't quite that but close. Cabins opened a half hour later than normal. Had lunch in Windjammer since only venue open. Normal pushing, rude passengers fighting for tables. The Carvery Chef got the "rude award" for embarkation day. I asked him point blank twice if another roast beef was coming out. He ignored my first request and then pointed to the leftover scraps he expected me to take. Most of the staff has this blase' attitude. They'll do their job, but not really looking like they're enjoying it. Even the officers who circulated had a glazed look while walking through the ship. Only encounters with officers in the Diamond Lounge were as expected. Genuine and engaging. DL Concierge a gem, too. While on subject of the Diamond Lounge, once again it amazes us that for being loyal Royal Caribbean passengers, the choices and quality of liquor is less than before. The vodka, New Amsterdam, is disgusting. Wine is not good either. The Spa's Steam Room was down the entire cruise. The Ladie's Room near MDR deck 4 was hidden around a column and sign not lit for entire cruise. Never routinely cleaned. Overflowing towels spilling out of the wall receptacle that the lock was broken and for days just opened and closed with movement of the ship. Last night the missing lock was replaced by a rubber band that attempted to keep it closed. One night the bathroom was closed. And every bathroom I visited was sloppy. Or stalls locked empty obviously since toilets did not function. Or ceiling lights out. Not having a MDR table placed on our cruise card, we visited a MDR Captain in the afternoon who told us we had to come back at 6PM to speak to a manager. We had our DL Concierge handle for us. Even she was surprised we were treated that way by the Captain. The waiter was fine although he repeatedly forgot items we asked form. His assistant was scary as terrible bad breath with teeth to match. The food was just OK. Best were the lamb chops served on hubby's birthday. Had Creme Brulee' one night and top was soggy, custard almost watery. We love to spend time in the Solarium and it appears nice on the Navigator. Would be if the no kids under 16 rule was enforced. One day the main pool was closed since obviously a child vomited and another defecated. The ship decided to let kids use the Solarium pool. Why should the paying adults be penalized for a child's actions? On the last day, the lifeguards made parents leave the pool and take their severely challenged child with them. Guests in pool repeated asked the lifeguard to allow them to stay but no. They were forced to leave. Last afternoon aboard know there were too many people in pool and over limit. Nothing done. A guest had a wireless speaker on edge of step area of pool blasting music he chose from his cell. Nothing was done. Heard from reliable frequent passenger about the Wednesday night Quest show. Seems multiple passengers had no second thoughts about removing clothes to reveal their requested piercings, tattoos or men's underwear. We did enjoy The Edge concert earlier the same evening. Had seen them on another cruise and wanted to see again. It is the opinion of frequent cruisers that the ship's Captain reflects the tone of the officers and staff. This Captain needs to spend a lot more time around the ship and correct attitudes and expectations. Read Less
Sail Date August 2019
This was my 10 year old's first cruise, and it was amazing for her! I have been on multiple cruise lines, but have always enjoyed RCL most of all. The ship, though approaching 20 years old, is still in amazing shape. Our cabin, ... Read More
This was my 10 year old's first cruise, and it was amazing for her! I have been on multiple cruise lines, but have always enjoyed RCL most of all. The ship, though approaching 20 years old, is still in amazing shape. Our cabin, 8522, was great, and the only problem we had was that the couch was dirty, rock hard and broken, and really unusable. Everything else on the cruise was amazing. One point of info for anyone choosing this ship: In each room is what they call a refrigerator, but the label on the front states that it is only a cooler, and it does not keep anything cold. We just had our amazing cabin steward provide ice each day, and problem solved! The main dining room food was very good, and the staff granted every request within their power (Amal and Valary were amazing). Our only complaint was that despite booking a table for 2 in advance, and visiting the maitre d' the first day, they would not give us the requested table. We were seated by mistake with a traveling gambling group, and moved to another large table the next day, stating that they made a mistake. I really wish they would create more space for parties of 2 who wish for privacy. Overall, the rest of the cruise was amazing! Plenty to keep my daughter busy, and it was fun just exploring. Coco Cay was absolutely amazing, and renting a beach bed was totally worth every penny! We were the last ship to leave the island before they evacuated for Hurricane Dorian, but the staff did not pass along any of the anxiety or concern they must have felt to their passengers. Nassau leaves a lot to be desired, but our excursion to Blue Lagoon to swim with the dolphins was a dream come true! I would highly recommend this ship/cruise line to anyone looking for a fun, relaxing, exciting cruise. Port Liberty is a breeze for embarkation, and opens a whole new world of cruising to anyone hesitant to fly. Additionally, I think the humanitarian efforts RCL put into aiding the Bahamas post-Dorian is outstanding, and just makes me more of an RCL loyal fan! Read Less
Sail Date August 2019
Myself, my sister, and my parents did this for a birthday cruise, sailing on Friday and coming back on Monday. We've been on over 10 cruises. It was overall, a good cruise. The ship was beautiful, being renovated recently. You ... Read More
Myself, my sister, and my parents did this for a birthday cruise, sailing on Friday and coming back on Monday. We've been on over 10 cruises. It was overall, a good cruise. The ship was beautiful, being renovated recently. You could tell, especially on the promenade, that it's been upgraded. With amenities such as starbucks, ice skating, the escape room, and laser tag, these definitely added to the value to sailing on the ship. Amenities: We did laser tag, and ice skating. Laser tag was ran really smoothly, with the staff recognizing that someone in our party's equipment wasn't properly working. They fixed this solution within seconds, which we were happy about, especially since on a previous sailing on the Liberty of the Seas, they didn't recognize that there was anything wrong, resulting in the points of someone in our party not being counted throughout the entire game. The game was around 10 minutes, and towards the end it does get fatiguing. However, it was a lot of fun. Ice skating, unfortunately, didn't go as well. There was only one opportunity to skate, which took place on the last night. The ladies that signed myself and one other person were extremely nice, and smoothly made sure that we signed all of the required papers in order to skate. However, the gentlemen that handed out the skates downstairs, was rude and dismissive, especially since one person in our parties' skates were the wrong size. Not responding when we said thank you, dismissive when I was confused over why I received a size 8 when I was a 9, with him saying "its fine", in a passive tone. All in all, skating was fun, however found it a little mundane since the music choices weren't up to par, and it went by too fast. We did not have time to do the flow rider, the sky pad, waterslides, or the escape room(cost extra). However, from the looks of it they all seemed like they would be a good time. Shows: Stage Shows: We went to the Welcome Aboard Show and the Adult Comedy. The Welcome Aboard Show was very entertaining and we enjoyed it. It was a variety show. The Adult Comedian was funny during the variety show, but only had us laughing a few times during the night time show. Gameshows: We went to the Finish The Lyric Gameshow and The Quest Gameshow. We left the Finish The Lyric Gameshow early. We thought the song choices consisted of too many oldies such as Elton John which is odd for a relatively young ship. The host running it though she seemed nice was rather boring and didn't do a good job at engaging the crowd. Also, most of the members in the game show were from one group which made it boring to watch. We've been to the Quest Gameshow on Liberty of the Seas last December, and the show on this ship did not impress as much. The show is not for the easily offended, but themes during this show were more inappropriate than the ones on Liberty. My group and I are not easily offended, but the inappropriate rounds were at least 70% of the show. This obviously varies from ship to ship, as I presume the cruise director has a large part in theming so we did not enjoy it as much. However, it is always the most exciting game show of the cruise so I will indefinitely continue to check them out. Coco Cay: Honestly, anyone looking for a cruise to go on should pick this ship just for the fact that it goes to their private island, CocoCay. It was outstanding, and as they stated numerous times throughout the cruise, the "perfect day". The amenities were remarkable, having multiple buffets so it was never too crowded with people. The buffet here was higher quality than the one on board, having many different options including as the standard choices like burgers and hotdogs, but also cuban sandwiches, portabello sandwiches, pre made salads, a taco bar, and plethora of desserts(including, as myself and my entire group stated, the best brownies they've ever ate) and fresh cookies. They also had a fruit station. In addition, having a long stretch of a beach area, a quieter beach area, and a beautiful fresh-water pool with a bar; it really made it perfect for accommodating to different groups based off different wants when you're vacationing. There was an abundance of seating, so it was good not feeling rushed to have to get there super early to get prime seating (only at the pool bar I would recommend heading there early if you want a seat near the dj and pool bar). The DJ that played at the pool was top knotch. He played current songs, and implemented multiple genres, and even line dances. It was a great mix and had us grooving the entire time. They also had the waterpark, ziplining, and the hot air balloon, which were an additional cost and we did not use. We had an amazing day at their private island, and cannot wait to return soon. Dining: The dining at the buffet food wasn't the best we've had, however, it got the job done if you wanted a snack throughout the day, such as hamburgers and hot dogs. However, during dinner time, especially if you got there early, there were a lot more options. There was even a fondue station, with a very friendly staff member handing us out whatever pastry/fruits we wanted with the chocolate fondue. The dining room was definitely an enjoyable experience, but not perfect. The waiter slightly rushed the experience, and we had him twice though we opted for My Time Dining, which can vary your seat/waiter nightly in the dining room. In addition, while there were no more guest to assist since the dining room was about to close, we still hadn't gotten our dessert yet but he was too busy cleaning up his other tables to get us our desserts, and even give us coffee(which we never got even upon request.) However, the food was always very good, and we never had to wait super long for our first two courses(appetizers and entrees). The only issue we had on the cruise was when my sister and I tried to order drinks for the first time on the ship at the pool bar during the sail away party, I guess our cards were pre printed before we were of legal drinking age(our birthday was a few days prior) so we were denied service despite the fact that we presented ID's and repeatedly told him we were of age. The manager, I believe, was very rude about the entire situation and kept repeating he could not serve us. All in all, we just went to guest services and got our cards reprinted so the indication that you are under age is removed. The gentlemen at guest services was very confused by the situation himself, clearly seeing that we were over the legal drinking age. I understand that it is an extremely big deal to not serve someone alcohol who is underage, but he lacked proper customer service communication. I'm sure that when an employee swipes your card your age is shown, so I wish he would've not treated us as if we were doing something wrong and communicated that we should go to guest services to get our cards fixed because there is an indication on your card stating you are underage because obviously we wouldn't be aware. Overall it was a nice getaway. It was a good crowd on the ship, with about 5% of the ship being rowdy, and too intoxicated for my liking. It was predominately older couples, families, and larger all middle aged adult groups. Nice ship, and with tiny improvements it could've been a 5/5 vacation. Read Less
Sail Date August 2019
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