1. Home
  2. Cruise Lines
  3. Royal Caribbean International
  4. Royal Caribbean International Cruise Reviews
Sail Date: February 2018
First time cruiser, travelled with husband and daughter on this 3 night sampler cruise. Cabin was great (review below). Embarkation was a bit confused initially - enormous crowd around the entrance to the terminal and no-one knew what ... Read More
First time cruiser, travelled with husband and daughter on this 3 night sampler cruise. Cabin was great (review below). Embarkation was a bit confused initially - enormous crowd around the entrance to the terminal and no-one knew what was going on. They were calling floors to embark but couldn't hear what was being said - they really needed a loudspeaker/PA. Eventually heard our deck called and went through. Clear sailing from then on including expedited boarding due to the junior suite (this was the only suite privilege we got). On board 10mins later. Went to Izuma restaurant on the first night. Great view/service and food was quite good (fantastic miso soup, good sushi/sashimi, not so good gyoza). Windjammer for breakfast/lunch was reasonable, not great. Went to main (Sapphire) dining room the 2nd night which was ok (I'm quite fussy so thats not as faint praise as it might seem). Chops Grille on last night which had a real feeling of luxury. Fantastic view and service. Steak was great too however was let down by tasteless mac&cheese (no cheese!) and rancid tasting Bearnaise :-(. Went on the behind the scenes tour which covered the bridge, engine control room, galley and gave a chance to understand crew life - very interesting and worth doing. Had the beverage package - if you drink wine, esecially the nice stuff, be aware that the wines available at the bars are very limited. The good wines are only available in the Sapphire/Chops Grille (and possibly Giovannis), and only by the bottle which means that you are paying 60% of the cost. So factor that in when deciding whether beverage package the right choice. Tried to to register daughter at kids club on the first night @6pm when the notices said it would be open - at 6:20pm there was a large group of us outside the kids club banging on the door - no-one there. The guys from the videa arcade rang someone who told them KC wasn't opening until 6:30. Left as tired of waiting and daughter then refused to go back. My main gripes would be;- - the music round the pool was ridiculously loud - I mean OTT. I also didn't like the music for most of the time, but even when I did like it (they played some ok electonic/techno for a while) it was too loud for a family area. Maybe play some chill-out quieter for most of the day and then crank it up after 4pm? - smoking are immediately adjacent to the pool deck on starboard side - Yuck Overall the service was very good - a few staff members whose English was really not good which made it difficult, but almost everyone cheerful and friendly, said hello/good morning/afternoon. VoTS is not a very exciting boat for kids I think - it was fine for a short cruise like ours but not enough for kids to do - need water slides (I would like water slides too :-)), but overall this was good and I'd recommend for singles/couple without kids. Read Less
4 Helpful Votes
Sail Date: January 2018
We chose the Radiance because of its itinerary in New Zealand and Australia and because of the good experiences we have had on several other Royal Caribbean ships. Unfortunately, our experience on the Radiance fell well below our previous ... Read More
We chose the Radiance because of its itinerary in New Zealand and Australia and because of the good experiences we have had on several other Royal Caribbean ships. Unfortunately, our experience on the Radiance fell well below our previous Royal Caribbean cruises in the Mediterranean and the Caribbean. Overall, the ship seemed to have many issues that need correcting, including the menu choices and food preparation in the main dining room at dinner, the boring and tasteless food in the rather small buffet and the poor condition of the ship's furnishings. The Radiance is definitely showing its age and should be brought into dry dock for a complete refurbishment or should be retired. The balcony cabin we reserved was large enough and had a much larger balcony, as we were on the hump. The bed and pillows were comfortable and linens in good condition. However, the furniture was in need of refinishing. The bathroom shower had a curtain rather than a sliding curved door, so was difficult to keep water from splashing on the bathroom floor. The shower head was difficult to move away from the front so added to the problem. When we boarded and got to our cabin, we found lots of paint chips that must have been dislodged when the ship was power washed. They were stuck like glue to the balcony decking and on the 3 chairs and large table there. I tried to get them off by wiping down with a damp towel, but they would not budge. Our cabin steward was great as was our head waiter and his assistant. The rest of the crew were very hard working and pleasant, with the exception of those at the Guest Services and combined Shore Excursion desk, all of whom were not very helpful nor very pleasant. They did not seem to know what they were doing half the time. The touted VOOM wifi was spotty and sometime nonexistent and the entertainment was not very good except for the one night when there was a great tango group. The comedians were horrible. Pools on the ship were very small and not designed to resist movement, so were sloshing a lot when at sea. The workout room is adequate, but some of the equipment needs replacing as some were difficult to change adjustments and one slipped out of the adjustment pin for several people when I was in the gym. Classes looked good, but some were designed to sell orthotics or other things. We will not cruise on the Radiance again unless it undergoes a complete overhaul and we are sure many other passengers would echo our sentiments. Many things made us wonder if RCCL is cutting back to improve their bottom line. May backfire, as lots of passengers openly expressed their dissatisfaction with cruise to everyone within earshot. Read Less
Sail Date: January 2018
We chose this cruise as we like to sail out of Sydney & we previously had a fabulous cruise on the Ovation in 2016 on it's maiden voyage to Tianjin in China. Unfortunately it appears that Royal Caribbean must be trying to save money ... Read More
We chose this cruise as we like to sail out of Sydney & we previously had a fabulous cruise on the Ovation in 2016 on it's maiden voyage to Tianjin in China. Unfortunately it appears that Royal Caribbean must be trying to save money as ALL the "unique' restaurants eg Silk, American Icon, Chic, Grande, which are all complimentary, didn't have their 'unique' menus were exactly the same no matter where we dined. In other words when we ate in Silk which is advertised as specialising in Asian style cooking but it had the same bland menu as all the other complimentary restaurants. Also we were very disappointed about the service including one lunch having to wait over 15 mins just to get a glass of water, the restaurant was half full however after ordering a glass of wine it took nearly 45 mins. In the end we left after getting our wine but we would have left earlier but the waiter had our Seapasses. The ship was generally quite clean as was our cabin. The entertainment was ok but it was really the food & the service in the restaurants that will stick in our minds about this cruise. Read Less
2 Helpful Votes
Sail Date: January 2018
We chose RC again after the great experience we had on Voyager of the Seas 2 years ago. It was a last minute decision based on the Discount offered on FB. Our cabin was 9698 and was perfect being halfway between deck 14 and 15 and decks ... Read More
We chose RC again after the great experience we had on Voyager of the Seas 2 years ago. It was a last minute decision based on the Discount offered on FB. Our cabin was 9698 and was perfect being halfway between deck 14 and 15 and decks 3 and 4 where the restaurants are. Embarkation was quick and departure even quicker. Very well organised. The ship was immaculate, perfectly clean everywhere with no wear or tear to see. The cabin was larger than the Voyager of the seas and floor plan was much better with loads of space to put things away. We dined The Grande, Chic, Silk and American Icon in My Time Dining with Waiter Service the best we have ever had in the 4 cruises we have done. Every meal we had was perfect, I'm a big eater but the servings I received were just right. The whole Dining Experience in these restaurants was 100% Other places we dined at were the Solarium Bistro, Two70 Cafe, Sorrento's, Michaels Genuine Bar, Izumi and Wonderland. The Solarium Bistro was great for Brekkie and lunch being never crowded or full. We were invited to a Mediterranean theme night at the Solarium Bistro and this was a great meal. Entertainment was massive from Piano Music to very large Theatre performances, The Two70 area was the best area on the ship for Entertainment and the Music Hall and main Theatre not far behind. Schooner bar music, Boleros Bar, Michaels Genuine Bar all great artists playing and singing their hearts out. Service or Work Ethic: The attention to detail in Service was outstanding like the young lady in Sorrento's who just kept cutting and putting pizza pieces on plates and smiling to everyone, the floor sweeper standing against wall with his tray and broom waiting for the Balloon Drop to finish and then it was his job to clean up the mess. Make sure you find Ting Ting in American Icon with his sister who gave us the best service and with lots of laughs. Mystery Island was good and we achieved what needed to do and that was swim in the sea but it was hot for us Tasmanians :) so we adjourned back to the Solarium Spas :) Noumea was just great. We walked 12 kms, the first bar they spoke english and french and latte's were perfect. We found a Mexican Restaurant about lunch time it was the best Mexican place I've ever been in, but they only spoke French .... Ha Ha we had the best fun doing the interpretation and ordered Mexican SOL Beer and dips and chips platter, then the fun of paying as they could not do French Aussie conversion but the manager arrived just in time who spoke English. Fantastic time in Noumea. We had no children on this trip but there were over 1800 kids on the cruise and there not many problems that we saw. The best tip I can give with any holiday is "Go with the Flow" this works 100% every time. Honestly this is best Cruise Ship with the best Crew and Hotel Services Crew and Managers that we have ever been on, better than the QM2. Read Less
2 Helpful Votes
Sail Date: January 2018
Before i boarded, i wasn't that excited as i've read many reviews on the lack of activities. There were many key events on my 8 day journey to Hobart and Adelaide. As most Australians, we would believe that travelling to such areas would ... Read More
Before i boarded, i wasn't that excited as i've read many reviews on the lack of activities. There were many key events on my 8 day journey to Hobart and Adelaide. As most Australians, we would believe that travelling to such areas would be terribly boring. During these 8 days, it wasn't just the scenic views of travelling to different states but it was the experience gained on the cruise itself. My family and i have encountered beautiful staff and cruisers that made this an enjoyable experience. Lets break it down to entertainment. The Royal Theatre and 270 room alternate in the most fascinating and unique shows that includes talented musicians, dancers and singers. Along with this, we could experience some comedy shows and late night trivial and music contests/game shows. Every night, my family and i would be introduced to these events and this would never have failed to impress us. These shows usually end around 11pm but that just brings the start to the casino, and the night club. For kids, theres the arcade which allows children to roam around till 1am. This facility is as safe as it gets with staff around 24/7. Theres table tennis, bumper cars, sometimes trivial games, xbox games and dodge ball/basketball. Food. Now, my favourite part of this cruise. The Windjammer was the best buffet ive ever been. Staff is great and the organisation should be incredibly considered. They are always on time, serving finest food from ranging cuisines of asian, middle eastern, european... with burgers and fish and chips to die for. Theres free hot dogs on the arcade level and free pizza thats open till 3am. Now these pizzas are serve the best pepperoni but the menu changes daily from seafood to crowds favourite of hawaiian. Lastly, theres the water slides and pools thats always open. The sun is always hitting the pool deck so its always an amazing time to spend in the waters. Theres a massage area and a massive gym. The gym here provides almost everything. This trip was too good to be true. This is my first and will surely not be my last. Note: The cabin staff was amazing. Truly will be make your trip x100000 better. They're great people and make the effort to make you cute towel animals. Read Less
1 Helpful Vote
Sail Date: January 2018
The ship has a vibe about it which is happy, alive, vibrant. It’s spotless!! The medical protocols for hygiene are excellent with gel stations at EVERY bar and eating station (and there are many of them). Staff supervision of ... Read More
The ship has a vibe about it which is happy, alive, vibrant. It’s spotless!! The medical protocols for hygiene are excellent with gel stations at EVERY bar and eating station (and there are many of them). Staff supervision of the wash stations at the WindJammer is 24/7 Service is mostly good to great with the occasion fail, probably due to capacity or overcrowding of non booked My time Dining, and folk who overstay meal times in the buffet. Loved the Sorrento Pizza. Gluten Free pizza was one of the best! And the pizza cook was totally involved in the order. Coffee card ... won’t do that again. I’ll simply buy a cappuccino if and when I want one. We did not bet an alcohol package but did get a soda package. Didn’t use it much as the machines were off line the whole Cruise. CRUISE CRITIC ROLL CALL was fun. Don’t miss that! Champaign and sliders provided and a swag of gifts Don’t miss Pixels, or the Theatre Royal. Trivia is a laugh a minute. One disappointment was the LACK OF CRAFT and the colouring for adults was a gossip session, best avoided. Statesroom has more storage than we could use, USB ports. Take euro and USA adaptors. Read Less
Sail Date: January 2018
We returned from our shortish cruise completely relaxed and rejuvenated. What an amazing ship. By far the biggest we've ever been on. A big part of the cruise was our genie, who really was magical. I would recommend this ship and a ... Read More
We returned from our shortish cruise completely relaxed and rejuvenated. What an amazing ship. By far the biggest we've ever been on. A big part of the cruise was our genie, who really was magical. I would recommend this ship and a cruise with a genie to anyone. All of our future RCI cruises will be in cabins where the genie service is available. He was there whenever we needed anything and, as they say in the advertising, really did anticipate our needs. No waiting for anything, no queues, no hassles of any kind. The food in the Coastal Kitchen is excellent and the best "main dining room" meals we have had so far. We both loved Wonderland - a truly unique food experience. The food in Jamie's Kitchen was great, however I wasn't as impressed with the waiter as I would have liked. The Chef's table was good, however, there was some duplication of dishes between this and the specialty restaurants. That was a little disappointing, even though the food was great. Read Less
1 Helpful Vote
Sail Date: January 2018
We boarded the ship in Auckland which was completely hassle free. We were on the 8th deck cabin size was fine. The balcony was very small and the 2 seater sofa in the cabin somewhat tired looking. The lower deck seemed to have a ... Read More
We boarded the ship in Auckland which was completely hassle free. We were on the 8th deck cabin size was fine. The balcony was very small and the 2 seater sofa in the cabin somewhat tired looking. The lower deck seemed to have a larger balconies. Soon as we got on board we were confronted with the upsell of buying into the specialty restaurants - something we did not want to do as we felt we had already paid for fine dining in the cost of our cruise. It wasn't cheap. Whilst the service in the main dining area was excellent the food left a great deal to be desired. We would liken it to what is available at our local RSA - certainly no where near the standard of previous Royal Caribbean Cruises we have done. Apple Strudel - a flat piece of white looking chewy pastry with small apple pieces pressed into the pastry and a blob of icream on top the size of a small saucer. I needed a knife and fork to be able to cut this so I could actually eat it. A quiche served as a main - the quiche being waifer thin - an extremely small triangle served with a little coleslaw. Someone else ordered Lobster that was not cooked through. We were warned not to drink the water however when we went to buy bottled water were asked "don't you have a drinks package". We often had to queue to get water. There were many complaints. Third night in my husband felt he got food poisoning and a crew member told us that several people had got sick that night and they thought it was food poisoning but they had been asked not to tell anyone. Entertainment during the day was poor - it appeared to be mainly radio music. You couldn't go and sit and listen to someone playing the piano or a live singer. Entertainment in the theatre at night was excellent. Our trip was around N.Z. and across to Australia. We did enjoy the ports we went to.8518 Read Less
Sail Date: January 2018
We chose the Radiance because of its itinerary in New Zealand and Australia and because of the good experiences we have had on several other Royal Caribbean ships. Unfortunately, our experience on the Radiance fell well below our previous ... Read More
We chose the Radiance because of its itinerary in New Zealand and Australia and because of the good experiences we have had on several other Royal Caribbean ships. Unfortunately, our experience on the Radiance fell well below our previous Royal Caribbean cruises in the Mediterranean and the Caribbean. Overall, the ship seemed to have many issues that need correcting, including the menu choices and food preparation in the main dining room at dinner, the boring and tasteless food in the rather small buffet and the poor condition of the ship's furnishings. The Radiance is definitely showing its age and should be brought into dry dock for a complete refurbishment or should be retired. The balcony cabin we reserved was large enough and had a much larger balcony, as we were on the hump. The bed and pillows were comfortable and linens in good condition. However, the furniture was in need of refinishing. The bathroom shower had a curtain rather than a sliding curved door, so was difficult to keep water from splashing on the bathroom floor. The shower head was difficult to move away from the front so added to the problem. When we boarded and got to our cabin, we found lots of paint chips that must have been dislodged when the ship was power washed. They were stuck like glue to the balcony decking and on the 3 chairs and large table there. I tried to get them off by wiping down with a damp towel, but they would not budge. Our cabin steward was great as was our head waiter and his assistant. The rest of the crew were very hard working and pleasant, with the exception of those at the Guest Services and combined Shore Excursion desk, all of whom were not very helpful nor very pleasant. They did not seem to know what they were doing half the time. The touted VOOM wifi was spotty and sometime nonexistent and the entertainment was not very good except for the one night when there was a great tango group. The comedians were horrible. Pools on the ship were very small and not designed to resist movement, so were sloshing a lot when at sea. The workout room is adequate, but some of the equipment needs replacing as some were difficult to change adjustments and one slipped out of the adjustment pin for several people when I was in the gym. Classes looked good, but some were designed to sell orthotics or other things. We will not cruise on the Radiance again unless it undergoes a complete overhaul and we are sure many other passengers would echo our sentiments. Many things made us wonder if RCCL is cutting back to improve their bottom line. May backfire, as lots of passengers openly expressed their dissatisfaction with cruise to everyone within earshot. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise