The ship was old fashion and dull which is weird because it's only 5 years old. Food in free places like Windjammer, Pizza Sorrento etc. was awful and tasteless, no imagination has used. Samekind of food every day.
Like week before cruise RCCL sent message that one of places where ship stops is cancelled that ship will stop only one plase in Vietnam and in Thailand. That change RCCL ...
Asian cruise. We chose RC because of itinery and ship. Did not want to eat food locally and chose RC as we thought the food would be good as our previous RC cruises had been.
However it was canteen food served warm at best. Was fed up of sending back food that we could not eat because it was cold. Waiters badly trained. Too many tables squashed together in MDR. My time dining non exisent. ...
This is our 11th cruise between RCI & Carnival. We love cruising but this was overall the most disappointing cruise we've ever been on despite a beautiful ship. Way too many children running everywhere on this ship with 0 supervision. What I love about cruises normally is the ficus on kids zone keeping them away from playing & running a muck in all the common areas.
We also always book our ...
We purchased the Intimate dinning package but due to your malfunctioning app where unable to book dinning or shows.
I went to guest services for help and they sent me to a dinning stand who then then told me the Dinning was all booked and I had to go to each to try to book. Wasted hours running around the ship.
We went to Hooked Seafood and I got food poisoning and had to go to medical (who ...
We booked a Junior Suite. At first we wanted to book direct from Royal Caribbeans, but they do not have staff in Singapore to help. For any call, they always put customers on long wait. After calling several times, they had a couple of personnel who finally answered calls. We thought they would be able to answer questions about the ship before we decide on the deck/cabin. However, to our ...
This is the first time I travelled on cruise booking into the Loft suite, departing from Singapore 13th Sept 2021 for 4D3N cruise to nowhere.
Compared to my previous cruise experiences booked into balcony rooms, I was pretty disappointed with my Loft Suite experience.
Other than the exclusive Coastal restaurant and lounge use, almost all other activities require queuing with no preferential ...
The cruise to nowhere is definitely nothing to recommend, difficult to book activities or restaurants, alternatively very long waiting time, some of the crew members do not behave appropriate, food variety OK but quality below average. Embarkation is a mess, you get checked 12 times before entering the boat. Kids activities are boring. Guest service counter often with very long waiting times. To ...
We have taken quite a few cruises - Princess for the Scandinavian cruise, Carnival for the Alaskan cruise, etc and this is by far the worst cruise we have taken. And it was a pity because Spectrum is probably the best equipped ship we have sailed with (hardware is very very good - lots of facilities, large rooms, etc.) BUT the software is horrible to say the least.
1) the wait for first ...
Hi, I'm an experienced cruiser, but have never sailed with Royal Caribbean.
My Mum (75)and I flew from Heathrow to Singapore, stayed overnight, and joined the voyager of the seas for the trip of a life time visiting Australia.
We checked in our 2 cases, with full information stapled to handles, confirming we were on the voyager, as the Quantum of the seas was birthed beside.
We ...
I think this is my first time writing a complaint. I've been on Mariners of the Seas two years ago and had a very good impression of RC. In fact I always tell people how good RC is. However, this time on Voyager of the Seas was really bad. Many staff were impolite and insincere, food weren't great, and generally it wasn't as organised. Summary of a few problems I had:
- Booked 5.30pm dining (I ...