"Well we just returned from our 9/10/16 departure from San Juan Royal Caribbean Adventure of the Seas cruise,,,it was the most disappointing cruise I've ever taken...until this cruise, we have ALWAYS bragged on Royal..."Read More
GoodWitch1964
6-10 Cruises
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Age 50s
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1-10 of 44 Caribbean Adventure of the Seas Caribbean Cruise Reviews
STAFF
Many of the staff unfriendly, and not helpful or not willing to help. Never answered phones when calling because of long lines at the customer service desk. I have never seem so many employees not willing or able to make a simple decision. I am not a needy person. I own a business and thought about if this was my business. Except for the states room personnel, all employees; food, ...
Keys at the door where not our keys they had 3 other guest names in the envelope
Trash can still full with someon’s Sandals when arrival
Wind jammer food was awful
Service was awful
The workers were not friendly
Had to wait forever for drinks on the pool deck
Our dining room Maiin waiter was horrible Table 432 Service was so slow to two hours or longer in the dining ...
Cabin 7232 ..size of balcony was very nice. Lots of storage. But no special soaps and stuff like I'm use to.
Windjammer (buffet) ..no service everything was self service and the choice of foods were limited . I only went here 2 times when forced .
Promenade restaurant did a great job on pizza , also at breakfast had a small variety. But the food tasted good.
Main dining, the service ...
Embarkation was not a problem and neither was our cabin - we knew what to expect in terms of size and location, plus our room steward was excellent! We have cruised 5 other times (1 with Carnival, 4 with Norwegian).
FOOD: The food was horrible. The food at the Windjammer was cold, old, and they always had several stations closed. Presentation was ugly too. Expect to stand in long lines. They ...
Embarkation and disembarkation went well. The ship definitely needs to be updated. Cabins look so outdated. This ship should not be rated as 4.5 stars. The most disturbing thing is that staff was very unhappy and not trying to please customers at all. This made my experience with RCL Adventures of the Sea very bad. I knew that their job is hard, working non-stop 11 hours a day and 7 days a ...
Chose this cruise with ten family members because it went to the most island ports with an exceptional ship. Huge TV that could have been exceptional, but was not used for music video (stupid human video instead). No "Bon Voyage". Announcements were not in English that you could understand.
Service staff were exceptional. Best ever. Soft drinks sometimes tasted like pool water. Room ...
Our stateroom toilet did not work for 4 days. Had to go down 2 floors to use the public restroom. Our stateroom phone did not work for 4 days. Glad we didn't have an emergency!! Extremely poor customer service from gentleman at desk regarding these issues. 150 words would not be enough to describe my dissatisfaction with how these issues were addressed, not to mention the poor quality of ...
I was SO excited to book this cruise. My husband and I's first honeymoon was a disaster, so this was supposed to be a "make-up" honeymoon. This was almost worst than our first one. He had never been out of the country, so this was a big deal for him and I was so excited to travel with him, and this cruise quite literally embarrassed me!! I'm not even sure where to begin....
1. FOOD IS HORRIBLE ...
We booked this cruise because we loved Royal Caribbean and all of our previous 5 cruises with them. This particular cruise was disappointing, to put it politely. Fellow cruisers were rude, obnoxious and, at times, out of control. Seasoned cruisers at our dining table made these same observations and, were discussing other cruise lines for their future cruise experiences. Entertainment was subpar ...
I always read bad reviews thinking that that person must always be angry or hard to please and I truly never thought I would ever have to write one. Unfortunately, the ship and level of service were just in too bad of condition to not speak up. Below are some selected items I wanted to review:
Overall cleanliness of the ship was poor. Furniture was very worn and the carpet has possibly ...