8 Rotterdam Repositioning Cruise Reviews

WE loved the 30 day itinerary on this cruise , both the Mediterranean and the Baltic . Ship is very nice, smaller by today's standards but delightful. Older but still a great ship . Holland America staff was fantastic this ... Read More
WE loved the 30 day itinerary on this cruise , both the Mediterranean and the Baltic . Ship is very nice, smaller by today's standards but delightful. Older but still a great ship . Holland America staff was fantastic this was was our 16th cruise and some of the best service I have seen . We had a Vista Cabin that was perfect for our needs . Nice Balcony , table for room service and a nice bathroom . Room steward was perfection , always well maintained. Plenty of storage especial for a long cruise . While we were very busy with excursions the entertainment was always good . Dancers and shows very good . Had an excellent Irish comedian who was very funny . Bars were well staffed and we made good use of our drink package . Service was cheerful and fast . As for dinning, the dinning room was lovely and well appointed . Service was fantastic our waiter was spot on every night . Evan anticipating our needs . The menu for me was very strongly Dutch influenced . The did always have a steak and salad. . Some nights it was such a mixture of Dutch and Indonesian that I made a dinner of appetizers . The second half of the Cruise had a very large percentage of Dutch and that perhaps reflected the food choices . It was not what I remember from past Holland Cruises . Having said that I would still jump on any chance to sail on Holland America. Read Less
Sail Date May 2017
Everything about this cruise was wonderful: staff, itinerary, service, food EXCEPT THE ROOM. Warning: this ship is way past it's time to be renovated, and the rooms, specifically the VISTA SUITES, should've been shut down ... Read More
Everything about this cruise was wonderful: staff, itinerary, service, food EXCEPT THE ROOM. Warning: this ship is way past it's time to be renovated, and the rooms, specifically the VISTA SUITES, should've been shut down long ago. Bottom line: after complaining, Holland America execs were gracious with 1) a heartfelt apology and 2) a sizeable refund. BUT, to pay 12 thousand dollars and enter into a "suite" (not really, just a standard narrow room) that had broken glass! in the panels between the room and the balcony, and old furniture suitable for a motel 6 garage sale - this is inexcusable. This is clearly taking advantage of older guests who don't know better, and I find this unacceptable. Furthermore, "entertainment" (with exception of four Rotterdam singers who did a special show that was wonderful) - was sexist, homophobic, agist and dated. Shameful. I would not recommend Holland America again until I hear clearly that these problems are addressed. That room should never have been open to a guest. I'm a hotel owner, I know the business, and I couldn't sleep knowing I had put a guest, who had paid!, in that room. Read Less
Sail Date July 2016
Deliver the benefits promised for Crown & Anchor Society status. As a Diamond Plus member I resent the abscence of a Concierge Lounge on the Oasis of the Seas from 14 Oct 2014 thru 27 Oct 2014 and a priority boarding line in Rotterdam. ... Read More
Deliver the benefits promised for Crown & Anchor Society status. As a Diamond Plus member I resent the abscence of a Concierge Lounge on the Oasis of the Seas from 14 Oct 2014 thru 27 Oct 2014 and a priority boarding line in Rotterdam. The 84 seats provided in the Diamond Lounge on Oasis OTS could hardly service the more than 2,000 Diamond and above passengers. Improve boarding and disembarkation procedures and contorl. Royal Caribbean completely lost control of the boarding processes in both Rotterdam and Southampton. The disembarkation at Fort Lauderdale was also complete chaos with no control of disembarking by luggage tag numbers. Provide a working online scheduling of dining and entertainment by the passenger as stated on the RCCL website and onboard the Oasis of the Seas. The scheduling from the TV in cabins on Oasis OTS did not function and the Reservations schedule constantly provided incorrect times for the event shown. Reservations were also changed and deleted on the schedules on the TV in the cabins. Guest Services advised passengers to ignore the schedules on the cabin TVs and only go by the printed schedules they could provide. A positive note: services by the majority of room stewards and waiters (dining and bar) was outstanding. No ship's officers visibility on all of the thirteen days. Three days to resolve the remote control not controlling the TV in the cabin (9210). Three days and two phone calls per day to Guest Services for the staff to deliver the bottle of wine to be received as a Diamond Plus member of the Crown & Anchor Society (CAS). Failure of Royal Caribbean to provide a Concierge Lounge or any lounge where a CAS Diamond Plus member could relax and enjoy some quiet time outside of our assigned cabin. Even the Diamond Lounge was closed to our access outside of the 5 to 8:30 PM time frame. Closing the doors (including water-tight) to the lounges until exactly 5 PM and causing CAS Members waiting to block the halls waiting to get in to claim the few seats provided for the 5 to 8:30 evening event. Forcing passengers to wait hours to reboard the vessel in Southampton when the UK immigration required ALL (even those boarded in Rotterdam) to be cleared to present passports. Even boarding new passengers in Southampton before letting the re-cleared passengers boarded in Rotterdam to reboard. The only bright side was the working class staff, especially: Olman, room steward for 9210. Adeana, maintenance supervisor-getting the TV functioning. Consuelo at Guest Services solving the missing bottle of wine problem. Suraj, Head Waiter in the Grande Dining Room. Read Less
Sail Date October 2014
We had three reasons for booking this cruise as soon as it became available. First, it was to be a long-awaited reunion cruise for some of us who had sailed on the Liberty TA in April, 2012. Second, we had always wanted to go to Vigo since ... Read More
We had three reasons for booking this cruise as soon as it became available. First, it was to be a long-awaited reunion cruise for some of us who had sailed on the Liberty TA in April, 2012. Second, we had always wanted to go to Vigo since my husband’s grandparents came from that part of Spain and it would be a historical and emotional visit or us. Third, we love the Oasis, having sailed on her once before, and also twice on Allure. We are very familiar with these big ships, and have experienced their WOW factor in the past. There were many problems with this cruise, some of them extremely serious, as you will see from my review. I believe that there were many things which contributed to the problems. First, this was apparently set up and treated by RCCL as a B2B with the first cruise being Rotterdam to Southampton, and the second cruise being Southampton to Ft. Lauderdale with a port stop in Vigo, Spain. However, it was not sold to us like that. My first hint that something was wrong was when, months before the cruise, I attempted to book a table for ten for our small reunion group. Six of us were boarding in Rotterdam, and four in Southampton. RCCL was never able to set this up until, suddenly, just before the cruise, I received an email giving us a table number for our group of ten. When we boarded in Rotterdam, I went right to the MDR to confirm this, and was told that they knew nothing about it. The Maitre’D finally managed to get us a table together, but it took him a long time, and clearly, there had been no communication between RCCL Dining and the Ship. This B2B concept might also explain the Southampton debacle, which I will discuss later. It also seemed like many of the staff members (especially Guest Services) were inexperienced and unprepared to deal with large crowds. Hordes of travel agents and workmen in Rotterdam and Southampton only added to the crowding. When we boarded in Rotterdam (after a chaotic embarkation), our cabin steward was surprised to see us. He showed us his passenger list, and we were on it, but not for boarding in Rotterdam. He asked us if we were only on for one night, and we said no, we are staying until Ft. Lauderdale. He apologized and later brought us all of our D+ papers and information. The people in the cabin next door were smoking on their balcony, I informed the cabin steward and he asked them to stop. A friend of ours told us that they had received a letter informing them that they had to get off in Southampton (we were planning to stay on the ship). We went to the Guest Services Desk to ask about this, since we did not get any such letter. The man at the desk gave us a letter (with somebody else’s name and cabin number on it) which indicated we should meet in the Opal Theatre at 11:00 AM the next day (Oct. 15) where we would be “escorted off the ship, have our passport stamped, and then escorted right back on”. When we got to the theatre, we were in a group of workmen. There was no RCCL representative there, and no announcement. After waiting 30 minutes, we decided to just get off the ship ourselves. Then we heard a general announcement saying “All guests are reminded they must get off the ship immediately”. We ran into an RCCL representative in the Royal Promenade and told her about all of the workmen waiting in the theatre, she didn’t know anything about it. She told us we only had to get off the ship, get our passport stamped, and get right back on. Later, we found out that the theatre gathering was only for the workmen, and we should never have been directed there in the first place. Anyway, we got off the ship and got our passports stamped. The UK Immigration official told us to just “loop around, and get right back on the ship”. There were no signs, or any information about how to do this “loop around”. We tried to get back on the same way we had come out, but there we were stopped cold by an extremely nasty RCCL Terminal Agent. There was a group of us, and she said “You cannot get back on the ship, and you are probably going to have to wait here two hours”. We tried to explain that this was not what any of us had been told. She became even more rude and nasty. We ended up in a very crowded room with a lot of other people. Finally, they told us that everyone had to be off the ship before we could get back on, and that there were 500 passengers still on the ship. This was all news to us! People began pushing and shoving in a dangerous way. Then, to add insult to injury, we saw that they were letting a large group of “Day Visitors” (travel agents) board the ship before us. Now the crowd became enraged! We were near the door to board the ship, and I was starting to feel that I might be trampled. After about an hour and a half of this, we finally got back on the ship. By the way, one couple in front of us snuck on with the travel agents. It was complete chaos, and nobody was in charge. Now it gets worse! We returned to our cabin, and I sat down on the bed facing the door to take off my jeans (I was in my underwear). The door opened and a couple walked in! We were all shocked! They had the key to our cabin and their pre-printed bag tags also showed our cabin number (so they had had it for a while). I went down to Guest Services, and they said they would deactivate the other couple’s Seapass Card and give them another cabin, but instead, they deactivated ours. It took me two more trips to Guest Services to get it straightened out. Overall, this was our worst cruising day in our long history of cruising! I am trying to get to the good stuff, but the bad stuff was really bad! As others have noted, the interactive TV either didn’t work, or kept changing our show times, so we had to constantly contact Guest Services (who were clearly overwhelmed) to try to find out what our real show times were. The one thing we have always loved on Oasis and Allure was the Concierge Lounge. It was a beautiful and quiet place to hang out any time, and also to use the computers there. For us, it was not about the free drinks, as much as it was about the calm and privacy. I am extremely disappointed that RCCL has chosen to do away with this really nice benefit for the D+ passengers. As a “concession”, they allowed us to have drinks in the new Pinnacle Lounge on Deck 17, but only during cocktail hour, plus it smelled so bad of paint, that we never went back after a quick look on the first day. OK, now I am going to talk about the good stuff. As a courtesy to D+, they offered us breakfast and lunch in Chops. We went there often for breakfast, and it was very nice, and we did appreciate it. Our waiter in the MDR, Ali Suherman, and our assistant waiter, Santo, were the best we have ever had on any ship, and we were very grateful to have them. They did a fantastic job!! We thought the food in the MDR was very good, no complaints at all. Our cabin steward, Stevo, was also excellent. He did everything he could to make our cruise pleasant, especially after we got off to such a terrible start. We were pleasantly surprised that the Windjammer was not overcrowded, and the food was good there too I would also like to thank Manuel Adela “Bong”, the pianist for the Oasis Guest Choir, directed by Ruth, a retired music teacher. Singing in the choir was one of the highlights of this cruise for me, and I really appreciated their efforts. Of course, we enjoyed being with old friends and new, as always. We loved all of the activities organized by the Cruise Critics, and the Pink Boa Cruisers. Thanks again to Chiqui for the great event planning, Emmy for the Pink Boa Cruisers Luncheon, Carola, for all of the pre-cruise help with Amsterdam and Rotterdam, Indra and Leon for the Scavenger Hunt, and Tim and Sue for the Vision Cruisers Lunch (for those of us on the Vision TA in April, 2015). We thoroughly enjoyed our day in Vigo, and were touched by the tremendous outpouring of affection as the whole town turned out to wish us farewell. It was very moving, and I told my DH that he must be very proud of his homeland. Unlike others, we had no problems with disembarkation. We walked off at 6:10 AM and were in a cab by 6:33 AM. Overall, we had a good time with our friends, and we appreciated that the majority of the staff tried very hard to be helpful. Guest Services were inexperienced and overwhelmed, and they needed more help. For the first time, we are questioning our loyalty to RCCL. We sincerely hope this was just a one-time thing, and not a continuing trend, but only time will tell. Read Less
Sail Date October 2014
We just completed the classic crossing on the Rotterdam which was in honor of the last continuous Holland America transatlantic cruise 40 years ago. And everyone we talked to said it would be a great experience Holland America would have ... Read More
We just completed the classic crossing on the Rotterdam which was in honor of the last continuous Holland America transatlantic cruise 40 years ago. And everyone we talked to said it would be a great experience Holland America would have so many lectures and activities that would commemorate the anniversary. However, when we got on board we found it to be an ordinary cruise there was a lecturer Bill Miller who was good and, there was a museum in the crow's nest (which you could put in the back seat of a car). But really it was just an ordinary cruise, and talking of ordinary let's talk about the Rotterdam. The most of the staff on the Rotterdam seemed to be "stuck up" and acted as if they owned the ship and the passengers were just people they had to deal with on a daily basis. To make matters worse there was a Dutch TV crew on filming for a Dutch morning show and all of the hotel staff seemed preoccupied making sure the camera crew were looked after and shown everything, while the passengers were left to tend to themselves. This was not what I would expect from a Holland America ship especially one that is so called the "flag ship". The food in the main dinning room was ok I have had better and I have had worse. But the problem we had with dinning was at the pinnacle grill (which should be called the basement grill because it is not at the top.) The food in the pinnacle was either overcooked or undercooked. The servers would just bring your food and plop it down in front of you. The waiters did not speak very good English so the chance of getting your order right was very slim. I ordered a baked potato I asked two servers AND the manager and to this day I'm still waiting for it. So I would recommend you save money and don't go the service and food is better in the main dinning room. Our Stateroom was very nice we had a Deluxe Veranda Suite which was well appointed the only word of warning for those who book a suite on the Rotterdam is the Lido pool is right above the suites and if you book a suite under the pool you will hear the kids running back and forth and the staff at 5 a.m. when they move around the furniture to clean the pool deck so book a suit all the way in the back or all the way in the front. Just look at the ship floor plan before you pick your room and use your best judgment and you will be fine. The Activities were few and far between it seemed that most activities on the ship were aimed at selling you a spa treatment, or selling you another cruise. We have been on other cruises that stopped in a different port everyday and there were more activities on that cruise then there were on the Rotterdam This was very poor because when you have 6 days at sea crossing the Atlantic you are actually relying on the activities to keep you occupied since you have 6 days at sea. All in all the Rotterdam was just an ordinary ship but I think if this cruise was marketed as just another Holland America cruise I would have enjoyed it better. So we will still go on Holland America again because we know that there are other Holland America ships that actually provide a "signature of excellence" But we will never cruise again on the Rotterdam. Read Less
Sail Date July 2011
We sailed onboard the MS Rotterdam from Rotterdam to NYC on july 3th 2011. The departure from Rotterdam was very special, it being the first time in 40 years the Holland America Line made the classic atlantic crossing. There were a lot of ... Read More
We sailed onboard the MS Rotterdam from Rotterdam to NYC on july 3th 2011. The departure from Rotterdam was very special, it being the first time in 40 years the Holland America Line made the classic atlantic crossing. There were a lot of festivities on the quay. Especially for Dutch people and even more for those coming from Rotterdam it was extra special. Too bad that some grumpy Americans made comments during the departure and the crossing that the Dutch took over ( a Dutch invation...) : welcome onboard HOLLAND america Line !! There were than enough activities in conjunction with the character of the crossing : lectures from Bill Miller, a very nice little museum in the Crow's nest with a lot of HAL memorabillia , the Pasadena Roof Orchestra etc. There was also a Dutch TV crew onboard (TV Rijnmond) who made an item for the evening news show. They were very carefull not to be in the way of the passengers. So with all the stuff going on: we were never bored, just staring out over the Ocean makes it worthwile, even on wednesday when the weather was also in classic North Atlantic style : high seas, rain and high winds ! The ship in general was in good condition, whenever the weather was good, crewmembers were painting to keep it looking good. We had open seating for dinner and that worked out very well and efficiently. The menus were varied and never too much and if still hungry : room service (very quick , even on the stormy wednesday) or the Lido. We participated in the progressive team trivia at 3 pm ( ended as second) and the pub trivia at 6 pm ( we won twice), hosted by the Dutch speaking cruise director Glenn( great job !!) and Dan , the guy who wants to be in Vegas ? ;-) The cabin stewards did a consistently great job, no complaints what so ever. The dining room stewards are amazing : even with 8 people at a table they made no mistakes and never had to ask who ordered what . The ship as such is big enough not to run into the same people everytime but small enough to make you feel at home. If you are looking for a quiet place to read : Explorations Cafe, what a comfortable leather chairs ! Looking for more lively surroundings : the Lido pool. The fitness area is great too and has enough equipment. Being on a bike and staring over the ocean is quite different than being in a city gym ! All in all, memorable cruise on a great ship !! Read Less
Sail Date July 2011
My wife and I boarded the not quite finished Norwegian Epic in Rotterdam to spend ten nights aboard disembarking in New York. Due to over running construction our first three nights were spent in a Spa Suite that was beautiful, it was ... Read More
My wife and I boarded the not quite finished Norwegian Epic in Rotterdam to spend ten nights aboard disembarking in New York. Due to over running construction our first three nights were spent in a Spa Suite that was beautiful, it was carefully designed to make maximum use of space, with masses of storage, a comfortable circular bed with a corner Jacuzzi bath; an ideal suite for two with access to the fantastic Mandara Spa and Salon just seconds away. The Spa and fitness centre provided every conceivable exercise and treatment facility we could want, staffed with the usual professional and knowledgeable staff that we have come to expect from NCL. Touring the ship we were simply over awed with the options to eat, drink, party and relax, everything we needed was on decks five, six and seven with fabulous outdoor entertainment on decks fourteen and above. As well as the NCL classic restaurants there are the new dining options including O'Sheehan's which has a terrific vibe overlooking the two story screen which was a must for the soccer fans on this cruise. The Garden Cafe complex is light airy and spacious with so many food stations to meet any taste requirements. Hidden at the forward end of the Garden Cafe down the stairway is the beautiful La Cucina Italian Restaurant which served us fantastic pasta. The Bistro on deck five seems out of the way but once seated inside the ambience, as well as the new menu was superb, and the addition of a wine sommelier made the experience a delight. Dinner in the Moderno Restaurant is a new twist with the classic serving one would expect in a Churrascaria, this restaurant shares space with the ageless Cagney's and overlooks the Manhattan Room, make sure you are hungry when you go to Moderno, and remember to turn the card to red otherwise the food keeps coming and you can't say no. The Asian complex of Shanghai's, the Noodle Bar and an enormous Teppanyaki included new menus and the food quality and taste were outstanding, our suggestion eat in Shanghai's but make sure you order at least one noodle dish. All of the restaurants we experienced were first class. There are numerous indoor and deck side bars and I was delighted that NCL has put in a reasonable Humidor cigar lounge which is tucked away so was not full of cigarette smokers but a great place for a cigar, my suggestion here is look at the Sun's cigar area and bring some of that to the Epic. Important to us was the casino, and the Epic Casino excels, it is huge and spirals off in four directions from around the famous chandelier. With many tables, lots of slots and two decent poker tables, the setup works very well, and the dealers looked fantastic on Fedora and Flappers night which is way superior to Monte Carlo night. We loved the design of the casino, it is situated on a major thoroughfare and is surrounded by restaurants, so occasionally when playing tempting food smells would be noticed. The entertainment is a key feature on this beautiful ship, on our first night we experienced dinner in the Spiegel Tent, and then Blue Man in the Epic Theatre. For two hours the artists in Cirque Dreams and Dinner enthralled us, this is the finest two hours entertainment afloat, if you do nothing else when you cruise on Epic go to the Tent. My wife still talks about the guy in the bath tub doing the washing up, which was probably why we had to see the show again later in the week, me I just wished she could get changed as quickly as the hula hoop lady! It's non- stop, you actually don't notice the food but that is excellent. Blue Man is a show you either love or say "what was that about?" we loved it, a scaled down more interactive version of the Vegas show we'd seen some time ago and worth the line to get in. The Legends in Concert show was a blast, Tina, Madonna and Elvis were very good but the band and the five backing dancers/singers were just as good. The other venues we had a blast in were the Ice Bar where my non alcoholic strawberry drink actually froze in the ice glass after ten minutes, we did feel funny dressed in the silver ponchos and gloves waiting to go in as people walked past, well worth the experience and frost bite. Great jazz was playing in Fat Cats when we went in and then stayed for hours. Bliss Ultra Lounge is for people slightly younger than us, but it's a great experience with a very cool entrance later in the evening which caused confusion to some people. At the start of the fourth day as we were due to leave Southampton we were moved to our Owner's Suite in the new Courtyard Complex. We knew they had worked tirelessly to finish the area and our first impressions were WOW. We have always loved the Courtyards on the Jewel class ships but the EPIC Courtyard is an entirely different and sublime experience. As we entered the reception area the muted colours and decor exude class and comfort, in front of us through the glass doors is a massive Courtyard (compared to the jewel class) with ample space for all the suites, further in front is the steam rooms, treatment rooms etc then the gym above which wasn't finished, but NCL acknowledged this and as always looked after us. From reception we walked around into a sitting area with a bar which has fresh air from the slated glass alongside, then Klaus greeted us as the first passengers to enter the sublime Epic Club Restaurant which in our view has a better design, ambience and location than any other premier cruise line dining rooms we've experienced. The menus and food quality in the Epic Club are first class with masses of choice and great taste. At the rear of the restaurant is the Epic Club lounge which is just beautiful and the perfect place for a pre dinner drink, or for relaxation overlooking the pool deck, and as always a grand piano - what is it with NCL and grand pianos? Above the Courtyard we discovered even more fantastic space for sun worshippers, as well as Posh. All in all the Epic courtyard complex has the feel of a super deluxe ship within a fabulous ship, we could relax, be pampered and enjoy the luxury and solitude behind the "gold and black door" but then go into the big ship to play......a perfect vacation for us. Then finally the famous Klaus took us to our suite, and OMG it is just perfect for us, six weeks ago we were in the Garden Villa of the Gem and loved it as always but this suite is even better. There are a few small things we miss from the Villa but the design, colour scheme, location, views, bathroom, furnishings etc.etc. are just awesome. We entered the living/dining room which felt like stepping into a luxury suite, which of course it is, the enclosed solarium balcony with open windows led into a beautiful bedroom, all of this accommodation had floor to ceiling views across and to the side of the bow, and what views. I always maintain that the best place to wake up in the morning is an NCL ship, and our wake ups on the Epic with the drapes drawn back were stunning even with the Atlantic fogs and rain. My wife tells me the bathroom configuration met all her requirements she could sit in the tub and look out to the sea forward, me I loved the walk in shower that has a massive glass window to the side, I've stayed in hotels that have a smaller bathrooms than this shower, and finally more storage space than we could possibly utilise. The finish of the suite exceeded our expectations, and the technology rich ship provided all the toys I could want including interactive television that access downloadable movies, account information and even casino games. Also on board is a sophisticated photo gallery that has easy to use kiosks that avoid the time consuming search through endless photos before you found the ones you wanted. There's so much to do and experience on this ship, she is designed for everyone, and yes of course on her first sailings there are bound to be teething problems, but NCL acknowledged them and dealt with them appropriately. The staff on board had worked tirelessly whilst the ship was in France to bring her into service, and during our time on board they continued to do so. It was a shame that some passengers clearly expected everything to be perfect and we witnessed lots of rudeness from passengers to crew which we believed was totally uncalled for. Overall though I think the majority of our fellow passengers (who were not deliberately looking for things to fault) had a brilliant time. The crew should be proud of what they've achieved so far and it will only get better, as the Epic settles down. Special thanks from us go to the girls and Ricky who served us in the Epic Club they were just so much fun, our steward Benjamin who did a fantastic job, Karan and Anshuman the Concierge who provided first class professional service, nothing was too much trouble for these guys, our butlers Chris and Ravi who were always only a call away. Not forgetting the team in the casino, they make it such fun whether we win or loose. The roll call of stars could go on but special mention goes to Captain Vorren a charming and professional mariner who's company we very much enjoyed and last but not least the irrepressible Klaus Lugmaier the man on 8888 who makes it happen, where he gets his drive energy and staying power from is a mystery to us, nothing is ever too much bother and he is so approachable, we are sure it helps that he has Sean with him as well! Thank you crew of the Epic we have spent nine days aboard and have one to go before we dock in New York and our only regret is we have to disembark. Read Less
Sail Date June 2010
We just went on a short repositioning cruise from Rotterdam, the Netherlands to Southampton, UK. We flew into Rotterdam from London in the morning of sailing. It's a public holiday in the Netherlands, which we didn't know. My ... Read More
We just went on a short repositioning cruise from Rotterdam, the Netherlands to Southampton, UK. We flew into Rotterdam from London in the morning of sailing. It's a public holiday in the Netherlands, which we didn't know. My wife and I wandered around with all the shops closed. The lunch was done in the Burger King. The cruise terminal is not far from city centre, which only took us 10 minutes from Central Station on the tram.The tram crossed the maganificent bridge with the view of NCL Jade. We arrived the terminal with excitement. However, I have to say the embarkation process was the worst I had experienced. They had special lines for VIP/disabled/suite passengers and the normal passengers in other cabins, which were standard for all other embarkation process I had. However, all 'non-special' passengers were handed out different colour tags and were checked in according to that. Hence, there wasn't a system of 'first come, first served' and lots of confused people waiting around. The loud constant multi-language announcement certainly didn't help the situation.We embarked on the ship eventually after two hours sitting and waiting around. The cruise experience was getting better. They handed out welcome drinks to all the passengers getting on to the ship. We booked an inside room, which was adequate for our short 3-night cruise. The big draws of this cruise were NCL freestyle and numerous restaurants available on the ship. After tasting the different menus of the restaurants, we decided to try one in this short cruise. We went to Jasmine for the first day and had free meals in the main dining room for the other days. The presentation and quality of the food and services were excellent and the choices were as wide as we could imagine.The ports of calls were interesting (Le Harve, France and St Peter Port, UK) and we would normally not go to those places without this cruise. Out of the two, St Peter Port was more interesting personally.The disembarkation process was a breeze. We enjoyed our breakfast in the main dining room and were off the ship by half past nine. Then we took two-hour coach trip back to London.I would definitely recommend NCL freestyle cruising. You can dress up whatever you want and go wherever you want to eat and entertain yourself to whenever you want. Read Less
Sail Date May 2009

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