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Neptune Suite with Verandah
Two lower beds convertible to 1 king-size bed, whirlpool bath & shower, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, VCR, mini-bar, refrigerator, floor-to-ceiling windows.

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Neptune Suite with Verandah (SA) Cabin Reviews

Large suite, plenty of room and closet space. But, bathtub leaked on two occasions, jetted tub failed to operate on one occasion, room safe shorted out and we couldn't open on one occasion. All of these issues were promptly ... Read More
Large suite, plenty of room and closet space. But, bathtub leaked on two occasions, jetted tub failed to operate on one occasion, room safe shorted out and we couldn't open on one occasion. All of these issues were promptly addressed and repaired, and an apologetic note with a bottle of wine followed each. Of our many cruises, this is the first time we've experienced issues with a cabin. Since each issue was quickly resolved, I would call them "annoyances" rather than major problems. The cabin stewards were very pleasant and accommodated all of our requests, but we had a few "annoyances" there, too. They periodically forgot to refill ice buckets. They periodically failed to renew coffee products. They periodically failed to replace used glasses, leaving none or only one a few times. Each time we mentioned an issue, it was quickly and satisfactorily handled. Again, it is the first time we have experienced these kind of annoyances. This was our third Holland America cruise, but we have been on many others. We chose this cruise because the timing and itinerary was what we wanted, not necessarily because of the cruise line or the ship. We have had extended (21-day) cruises on both the Nieuw Amsterdam and the Volendam, and had no problems on either. Food in the main restaurant was good (not great) and at least as good as that in the Pinnacle, where we ate on four occasions. We canceled our last reservation in the Pinnacle. The itinerary was everything we hoped, and the excursions were as expected. No issues there. Entertainment in the main show room was mediocre. Piano bar entertainer was good on the piano and put on a good show, but wasn't much of a vocalist. There were other entertainment venues on the ship, and they get good marks from me. Overall, the cruise gets a good review - despite the annoyances - but we have never been on a cruise that required as many calls to the desk for assistance. Read Less
Sail Date July 2019
Relaxing Times : Cabin 7020
Excellent i think all Cruise ship cabins should be this size, although i know that is not possible.
Excellent i think all Cruise ship cabins should be this size, although i know that is not possible. Read Less
Sail Date March 2019
Fantastic room with a ton of space and great balcony which we dined on 3 nights. Having ability to order off main dining menu was wonderful as was breakfast in Pinnacle grill. This room was a shower only which was great - shower had ... Read More
Fantastic room with a ton of space and great balcony which we dined on 3 nights. Having ability to order off main dining menu was wonderful as was breakfast in Pinnacle grill. This room was a shower only which was great - shower had an edge of 4 inches or so, keeping water in the shower versus a roll in type shower. Read Less
Sail Date January 2019
This is an accessible Neptune, so it has a little more room. We were very happy with the Neptune space and design, lots of room to relax, and we spent a lot of time in our suite. Big balcony. Lots of storage room. Excellent bed. ... Read More
This is an accessible Neptune, so it has a little more room. We were very happy with the Neptune space and design, lots of room to relax, and we spent a lot of time in our suite. Big balcony. Lots of storage room. Excellent bed. Unfortunately there was a lot of noise in the morning coming from Deck 8 above, the smoking area and the Lido Buffet, chairs being moved around, plus a lot of stomping on the stairs. This disturbed our sleep. Read Less
Sail Date June 2018
Head scratcher..... : Cabin 7009
Nice size cabin.... about 400 sq and a 200 sq balcony! Enjoyed it. Room Is a bit dated, even after ‘17 undate.....especially the bathroom - needs total redo. Had major plumbing issues. Took 3 different trips by crew to repair all. The ... Read More
Nice size cabin.... about 400 sq and a 200 sq balcony! Enjoyed it. Room Is a bit dated, even after ‘17 undate.....especially the bathroom - needs total redo. Had major plumbing issues. Took 3 different trips by crew to repair all. The Neptune Lounge sports a mini buffet better part of day. Coffee best on ship. Concierge was very good, very responsive as were cabin stewards. Great value if can get for aound $200/day....do it!!! Read Less
Sail Date April 2018
Our Neptune suite was larger than expected with more storage and plenty of clothes hangers in the closets. Our room stewards were attentive, friendly and fun, always there when we needed them. The binoculars and BOSE speaker were really ... Read More
Our Neptune suite was larger than expected with more storage and plenty of clothes hangers in the closets. Our room stewards were attentive, friendly and fun, always there when we needed them. The binoculars and BOSE speaker were really nice to have at our disposal. Even though its below the Lido deck we didn’t notice any more noise than what you hear in a hotel, slamming doors, etc. Recognize there are several perks that come with a Neptune suite not available with other staterooms that also helped with our outstanding experience on this cruise (like laundry & dry cleaning). The Neptune Lounge is a nice spot, the staff is outstanding and helpful. Of all of the “things you should bring on your cruise” the only suggestions we found useful were the pocket shoe organizer and fold up hamper. Outlets and USB ports were more than adequate. Our walls and doors were not magnetic for clips and hooks. Read Less
Sail Date April 2018
Spacious with very comfortable bed. More than adequate closet space and drawers to put clothing items in. Area to use for makeup and hair fixing off of bathroom. Couch that could transform into a pull out bed was there but not used. ... Read More
Spacious with very comfortable bed. More than adequate closet space and drawers to put clothing items in. Area to use for makeup and hair fixing off of bathroom. Couch that could transform into a pull out bed was there but not used. Large veranda with two lounge chairs, a table with four chairs around it. USB ports in headboard and in makeup area. Adequate power outlets. We used the K-cup type coffee maker a couple of times, but just as easy to go to Neptune Lounge for better tasting coffee (and grab a croissant or roll or fruit or parfait or yogurt at same time). A bit pricey gut well worth it.. Read Less
Sail Date March 2018
Older crowd : Cabin 7005
Room was great. Clean and everything worked. The veranda was huge
Room was great. Clean and everything worked. The veranda was huge Read Less
Sail Date January 2018

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