This was our first cruise with HAL having previously cruised with Azamara, Celebrity (Elite), NCL (Silver) and Princess.
We picked this cruise as it was very port intensive, (18 ports in 24 days with overnights in Venice & Athens) and we had the opportunity to see a lot of the Mediterranean in one cruise.
The passengers were a 60+ crowd and if you were looking for entertainment to keep you ...
We choose this cruise because of our past cruise experience with Holland America, ie Alaska cruise 2014, the food was excellent.
This particular cruise the food was very good, but not quite the same as the Alaska cruise. The ship was smaller and the entertainment was below our experience from the Alaska cruise. There was no entertainment on our last night, which was quite ...
We were already in Rome and wanted a cruise that left from there. We decided on this cruise because is was 12 days and went to spots that we have never been before and wanted to see. We also like port intensive cruises as we like to visit new places.
The food was excellent but I wish this ship had more dining options. We went to the 8 o'clock show one night and waited to go to dinner in the ...
Hal should not of done away with the library. The food was excellent but lacks adequate staffing for the tables in the Lido at dinner time. Pinnacle grill not up to its usual standards steaks not too great.
The ports were terrific. Cabin was good. This was more of a family cruise with plenty of children. They would run up and down the halls and at the Lido. Staff was instructed to just let ...
We choose this cruise because of the ports in this itineray...Most of those ports were new for us like St-Raphaël (France), Ajaccio (Corsica), Almeria (Spain), Ceuta (Spain), Marseilles (France) and Sète (France) and we were happy to see the ports we went before like Livorno (for Cinque Terre), Monte Carlo and Barcelona....We cruised a lot in the mediterranean but we were happy to find a cruise ...
We like to cruise with Holland America for years and are in general happy with the company.
We notice that the signature of excelence is slowly less "readable". Too many changes not really in favor of the customer...
The changes on the Westerdam are an example for us that the changes are not a big better for us. The librairy is converted in a small amount of travel books in the Crowsnest oh ...
The ports on the cruise itinerary were interesting and new to us and this was our first HAL cruise. We enjoyed the nightly entertainment like the Lincoln Center quintet, the B. B. King singers and especially the Billboard on Board dueling piano players. The staff at the Explorations cafe, Lido buffet and the main dining room were the best as they were always so helpful and provided service with a ...
The newly refurbished Westerdam was wonderful.....except on a back to back cruise that they encourage, you get repeat entertainment from the ship's entertainers. One show was a week after the first time. This to me is unacceptable.
The have, in my opinion ruined the Crow's Nest. The comfortable tecliners are gone and replaced with less comfortable chairs. The whole ambiance has been ...
I chose this cruise for the great itinerary. As for embarkation, getting aboard the ship went incredibly smoothly, but then the issues began. The tone set from the beginning was negative. No welcoming glass of juice, much less champagne, and no one available to help with directions. No sail away party. For the first two days, there was a lot of finger pointing about which department was ...
The MS Westerdam October 21 - November 12 Western Mediterranean Cruise was as different as any Holland as any Cruise I have been on. (Which now is twelve) This was my fortieth cruise overall.We embarked from Civitavecchia after three days in Rome. The ports of call were as follows: Livorno, Monte Carlo, Barcelona, Cartagena, Malaga, Cadiz, Lisbon and Funchal Madeira. I won't dwell on the ...