Rome (Civitavecchia) to Europe - Eastern Mediterranean Holland America Line Westerdam Cruise Reviews

My wife and I booked this 12 night cruise because of the interesting itinerary. It was heavy on our much desired Adriatic coast, but also included great and/or new destinations for us such as Kotor, Montenegro, both Valletta and Gozo, Malta, Dubrovnik, Split, and Korcula, Croatia, and Slovenia. The cruise ended in Venice. As stated, a great itinerary. However, our experience on board was far ...

We chose this cruise as it was 10 days and in Europe so fitted with other commitments and took us to ports we had visited some time ago. We have completed 14 HAL cruises and this was our first time on the Westerdam. Some of the changes to the Ship seem to be a mistake. The loss of the Library particularly, there are very few books now and the Crows Nest is not conducive to a peaceful quiet read, ...

We have cruised on other lines. This was the first cruise in Holland America and will also be the last. By comparison to Princess, Norwegian and Royal Caribbean this ship was a disappointment. The stateroom steward was excellent but the other service on board was not nearly as good as what we have experienced before. The Guest service desk seemed very inexperienced and did not live up to ...

Based on my experience with the Veendam and now the Westerdam, Holland America Corporate doesn't give its ships enough time in drydock to finish repairs and modifications. That caused major problems for some passengers from broken glass in uncleaned rooms to no electricity in the room or no water or no ability to raise the temperature above 58f. (We were relatively lucky. Our key cards didn't ...

My husband and I traveled on the Westerdam. We were a bit disappointed in a few aspects of this cruise. When we arrived the air conditioning was down. They did not have it fixed for about 5-6 hours. I was amazed at the fact we had to endure this w/ very little mention or apology from Holland American staff...(not a big deal? try unpacking in a room that is 80 plus degrees and you cant open a ...