2 Helpful Votes
Sail Date: December 2018
We had previously cruised with Viking in 2017 on a river cruise from Paris to Normandy. The service, excursions, food, camaraderie, and outdoor dining was very relaxing for us, and educational. We still talk about what we saw and ... Read More
We had previously cruised with Viking in 2017 on a river cruise from Paris to Normandy. The service, excursions, food, camaraderie, and outdoor dining was very relaxing for us, and educational. We still talk about what we saw and learned. A Viking flyer sent to us detailed their new ocean cruises and brand-new ships. Their ratings were right at the top of the chart. We signed up and were truly happy with the congeniality, sincere friendliness (to include the usually behind-the-scenes crew) and stress free sailing. Many of their crew would remember our names to boot. All areas of the Sun were never crowded during both day and night activities. Alcoves to sit and talk without the din of crowds of other passengers was very welcome. No one pushing drinks constantly around the pool areas. What will keep us coming back is the absence of any photographers, no casino, and, sorry grandpa-ma, NO KIDS. The ship is QUIET. We are seniors, and the mega-ships being launched lately hold no appeal for us. Food is plentiful and healthful, but we avoid packing on the pounds by not ever taking the ship's elevators and walking extensively each day. Not many others did, as we usually had the walking deck to ourselves! Viking is the best value out there, bar none. Sorry again, no water slides! Read Less
3 Helpful Votes
Sail Date: December 2018
Western Mediterranean Cruise, 12 nights. Traveling solo. Rome to Lisbon Shore excursions were very good. Guides knew their subject matter. Viking Sun staff needs to recognize and treat solo passengers the same as other ... Read More
Western Mediterranean Cruise, 12 nights. Traveling solo. Rome to Lisbon Shore excursions were very good. Guides knew their subject matter. Viking Sun staff needs to recognize and treat solo passengers the same as other passengers. Except for one experience, dining staff were negligent and offhand to me as a solo passenger. At one dinner I was literally taken to the last table in the dining room, past all the other empty tables (I was early). I asked what was wrong with those tables. I was told they were for "the other passengers". Obviously I did not take that table. And I won't be cruising with Viking again. Generally recommended Mediterranean ports, eastern and western: Rome - a great walkable city Florence - spend time in the museums Valencia - very pretty Greek Islands - any of them, all beautiful Istanbul - see the Blue Mosque Malaga - see the Moorish architecture Read Less
2 Helpful Votes
Sail Date: December 2018
First time on an Ocean Cruise...we are In our 60's and did not want to be on a cruise the size of a city. Viking is the best way to start and or finish. Will only take Viking as it is the BEST!!! Future booking are inevitable. We ... Read More
First time on an Ocean Cruise...we are In our 60's and did not want to be on a cruise the size of a city. Viking is the best way to start and or finish. Will only take Viking as it is the BEST!!! Future booking are inevitable. We want to sail the world with Viking!!! All of the excursions were so informative and thought/organized so well. On board entertainment nightly and the bar service was grand. All on board service was from breakfast/lunch/dinner was outstanding. I just can't say enough of the service, meals, onboard ship persons and utmost service from all. Spa, pools and on board amenities are a huge factor on why we booked along with only 940 guests on the ship. Food and dining was so fabulous with lobster, Peking duck, shrimp, steaks/filets, fresh vegetables and amazing deserts....so much variety that you can choose from. You will never be disappointed with a Viking Ocean Cruise. Book today....enjoy what life has to offer! You will love it!!! Read Less
1 Helpful Vote
Sail Date: December 2018
We enjoy cruising with Viking. They are first class and do not “nickel and dime” you. The service is excellent and the crew is very good. Everyone working on the ship is friendly and says hello with a smile. The food is outstanding ... Read More
We enjoy cruising with Viking. They are first class and do not “nickel and dime” you. The service is excellent and the crew is very good. Everyone working on the ship is friendly and says hello with a smile. The food is outstanding and the two specialty restaurants serve unique food . It is nice traveling with only adult passengers and also not getting harassed by photographers. The entertainment is average. We usually enjoy the lectures and classes , however, we did not enjoy them on this cruise. The topics were not interesting or relevant for us. I don’t care about somebody rowing across the Atlantic Ocean. The cruise port talks were not well done and the moderator seemed to be just reading his presentation. The two cruise directors were very friendly and personable- Mark and Heather. The two musical shows that Heather and her assistant, Brian Rodriguez, put on were very good. They both have beautiful voices . The glitches on our cruise were associated with the transition from one cruise to the other. It seemed that they forgot we were doing a B2B and we got no communication about the second half. There was a considerable change in the service for the second cruise and service wasn’t as good as the first part. There were long waits in the dining room for just service and food . Read Less
3 Helpful Votes
Sail Date: December 2018
The Viking Sun is an absolutely gorgeous ship, furnished with Norwegian taste which is sleek and elegant in nautical blue and silver-beige. The public spaces are large and comfortable and beautiful, and don't seem crowded because ... Read More
The Viking Sun is an absolutely gorgeous ship, furnished with Norwegian taste which is sleek and elegant in nautical blue and silver-beige. The public spaces are large and comfortable and beautiful, and don't seem crowded because there are so many of them. Free access to high-end spa featuring Nordic options like a heated mineral water spa, sauna, steam room, cold plunge and snow room. The crew knows how to show you a good time and make it seem effortless. Food was extraordinary, with several restaurants to choose from, and menus that varied every day featuring local items like tapas while in Spain. Room service is also available 24 hours. And the excursions were managed efficiently and hosted by the best local tour guides. There is an included excursion in every port, plus many optional ones to choose from. Being in the Mediterranean in the off season was delightful. My friends commented that our photos showed well because they sights weren't overcrowded like they are in the summer months. The cruise was exquisite in every way. Read Less
1 Helpful Vote
Sail Date: December 2018
The cruise is advertised as off season which is great. The weather is still good and the crowds are significantly smaller. Only disadvantage is shorter daylight hours. It is a very busy cruise with no sea days and lots to see and enjoy. ... Read More
The cruise is advertised as off season which is great. The weather is still good and the crowds are significantly smaller. Only disadvantage is shorter daylight hours. It is a very busy cruise with no sea days and lots to see and enjoy. The service on Viking is always excellent. We enjoyed four dinners in the included alternate dining. The Chef's table is definitely a great experience with very tasty menus. They always have a wide variety of shore experiences which are also very informative and of good value. My only complaint is you are supposed to get an included tour , yet they do fill up and sometimes are not available which I feel is false advertising. The other suggestion I would have is schedule the tours so you could do both an included tour and an option tour if desired. The resident historian was great. If I had only had him in high school , I would have learned and retained a lot more about history. Read Less
1 Helpful Vote
Sail Date: December 2018
PROS: We picked this cruise for the length and itinerary--Rome to Miami 24 days. Iincluded tours in most locations were very good. The sea days were much appreciated after spending 14 days on a port a day. Getting on the ship was ... Read More
PROS: We picked this cruise for the length and itinerary--Rome to Miami 24 days. Iincluded tours in most locations were very good. The sea days were much appreciated after spending 14 days on a port a day. Getting on the ship was a breeze. The Sun is mostly identical to the Sky which we had been on in June, just newer. Very clean and well appointed. The Chef's Table had the best food. CONS: The included tours in Barcelona and Lisbon were a waste of time. Having been to both locations previously, we skipped out on both tours midway through and did our own thing. These could have been much better The exercise classes were very disappointing in selection and length. And the evening entertainment was hit and miss. Enrichment talks were often scheduled at the start of dinner. If you went to that, you would eat late and miss the entertainment. Getting off the ship in Miami was a nightmare--very disorganized and lack of communication. They kept reminding people to vacate their rooms but we couldn't leave the ship. And the people who were on their own (no flights, etc) were grouped to leave the ship first--just a bad end. Read Less
Sail Date: December 2018
This was my first venture across the Atlantic. My husband was in service and had visited some of the countries 50 years ago. When I suggested this cruise, he was interested to see what, if anything, had changed. We chose a pre cruise ... Read More
This was my first venture across the Atlantic. My husband was in service and had visited some of the countries 50 years ago. When I suggested this cruise, he was interested to see what, if anything, had changed. We chose a pre cruise extension in Rome which was amazing. We spent two days exploring with visits to the Colosseum and Vatican City, St. Peter's Basilica, shopping and restaurants. Our hotel was convenient to everything. The major positive of this experience was the fact that Viking was so organized, their employees very gracious, and the follow-up phone call from Vic was unexpected. We did not have one complaint about anything. We truly enjoyed our stewards - Viveck and Rinaldi (I hope I spelled their names correctly). We got to meet and enjoy the company of the entertainers: Tina, Shaun, Josh and Amelia. Truly exceptional voices and so friendly. Overall the entertainment was unbelievable including Minky G and her guitar. Enjoyed talking with Alex in Torshavn, and Suzannah in the SPA. The dining experience was beyond expectation. The tour guides on the shore excursions were so informative which enhanced the shore excursions' experiences. The people we met during our free time in the different countries were so nice to us. And of course, our ship, The Viking Sun, was fabulous. We did a one day post extension in Paris which was so memorable. While we got to the top of the Eiffel Tower at night, we were disappointed that we didn't have time to experience the Louvre except by night by taking photographs. I wish we could have done two days in Paris. My husband's sister and her husband have traveled several times with Viking River Cruises. They praised Viking for their attentiveness and graciousness. We would like to also "pay it forward" with our compliments to Viking, the crew, and the whole fabulous experience. Read Less
2 Helpful Votes
Sail Date: December 2018
We were on the ship for 14 days. It was very comfortable and we enjoyed the cruise very much. We never felt like we were crowded. The public spaces were lovely and our cabin was a nice size with an amazing amount of storage. We were given ... Read More
We were on the ship for 14 days. It was very comfortable and we enjoyed the cruise very much. We never felt like we were crowded. The public spaces were lovely and our cabin was a nice size with an amazing amount of storage. We were given an upgrade to the Penthouse Veranda suite which was a wonderful surprise. The mini bar was generously refreshed daily and the linens were always crisp. We wanted to see Lisbon, Valencia and Lucca so chose this trip. It was very easy getting on and off the ship, there were no tenders which was fantastic. You could walk into most towns or Viking would provide a shuttle. Viking also provides included tours in all ports. Many ships do not. We did pay for a few extra tours. There were many to choose from. Unfortunately because of the protests in France we couldn't drive into Aix-in-Provence but we understand that those things happen when traveling. The Chef's Table is high end food cooked perfectly and presented beautifully with wine pairings. There is no cost for the special dining rooms which is unlike many other ships. We found that if we didn't have a reservation, if there was room you could be seated. The World Cafe buffet had many fresh and good tasting offerings for breakfast lunch and dinner. The Pool Grill had a surf and turf night that was delicious and the chocolate buffet in the beautiful Wintergarten was stunning. Although we did not try the free sauna and snow room other guests raved about it. Read Less
4 Helpful Votes
Sail Date: December 2018
We have been Viking fans for many years but this was our first sailing on the Sun. Our biggest issue was intermittent sewer odors coming through the ventilation system (not from the bathroom area). Although maintenance and Engineering ... Read More
We have been Viking fans for many years but this was our first sailing on the Sun. Our biggest issue was intermittent sewer odors coming through the ventilation system (not from the bathroom area). Although maintenance and Engineering attempted to resolve, they did not resolve, possibly because this is a design issue or requires a bigger fix than they could do at sea. Either way, Guest Services management was totally unsympathetic and offered no apologies, etc. One really nagging concern is that we were upgraded from a Penthouse Veranda on deck 4 to a Penthouse Veranda Junior Suite on deck 8. I can't help but wonder if they had previous sewer odor issues with this room and this was their attempt to get by until they could get a permanent fix? Noise level in this room was unusually loud and apparently came from doors slamming immediately below the room in crew access corridors or ? Food service often was very lacking in the World Cafe (sometimes nearly had to tackle waiters for beverages) even though they appeared to be adequately staffed. Perhaps this was a training issue related to the rapid growth. The quality of entertainment from the on board musicians poor. Again, this was very different from all our previous Viking experiences. Optional excursions ranged from poor to good (but none "great") and most of our's were expensive (more than $200 pp). With tipping and other costs included, the Viking price point and value is not what it used to be. Although I left similar comments with Guest Services and on my end of cruise survey, I have yet to hear any response from Viking Management. We will likely stick to Viking river cruises going forward and look to other small ship cruise lines for ocean cruises. Read Less
1 Helpful Vote
Sail Date: October 2017
We've cruised on two Viking River Cruises and loved them. We wanted to experience one of Viking's Ocean Cruises. It was above and beyond what we expected! The first night, we worked closely with the Shore Excursion Team in ... Read More
We've cruised on two Viking River Cruises and loved them. We wanted to experience one of Viking's Ocean Cruises. It was above and beyond what we expected! The first night, we worked closely with the Shore Excursion Team in order to make reservations to see Michelangelo's David in Florence. She bent over backwards to try to get us tickets. Thereafter, every time we saw her, she remembered us and called us by name. Very nice. Very professional. The food was incredible. Wait staff was incredible! LOVED the Italian Dining Room. On our next Viking Ocean Cruise, we'll make multiple reservations to go there!. Our Cabin Steward, Komang, was extraordinary. Very attentive to our every need. Very friendly and courteous. A couple of the shore excursions were just meh. The majority of them were outstanding! The Viking Travel Concierge was excellent. We talked to her on multiple occasions in order to make reservations on the Miami to Los Angeles (via the Panama Canal) Cruise. She was very helpful to us in making our reservation! YEA! We cannot wait to go on a Viking Ocean Cruise again! Read Less
Sail Date: October 2017
This was our third cruise with Viking Ocean and it was on their newly launched Viking Sun. The cruise stopped at interesting ports and we hit a sale that worked for our budget. We have always experienced excellent and friendly service ... Read More
This was our third cruise with Viking Ocean and it was on their newly launched Viking Sun. The cruise stopped at interesting ports and we hit a sale that worked for our budget. We have always experienced excellent and friendly service from the crews and their embarkation, disembarkation and shore excursion procedures are well managed and punctual. We used the "Roll Call" to connect with some fellow travellers a few months before the cruise and were able to set up some great private shore excursions and activities. Getting to meet some of our fellow cruisers at the Meet & Greet was great and made for good travel and dinner companions during the cruise. Viking includes in their price a lot of things that with other cruise lines show up as extra charges in your statement at the end of cruises. This avoids the shock that otherwise happens on the last days of a cruise. Read Less
3 Helpful Votes
Sail Date: October 2017
We chose this Mediterranean cruise because it offered 11 ort stops counting Rome. Unfortunately we missed one, Marseille, due to stormy weather. We experienced amazingly good weather except for that one overnight. This new ship is ... Read More
We chose this Mediterranean cruise because it offered 11 ort stops counting Rome. Unfortunately we missed one, Marseille, due to stormy weather. We experienced amazingly good weather except for that one overnight. This new ship is totally awesome, and perfect in every way. Lots of comfortable area, indoors and out, to sit and relax. The cabin was perfectly laid out with plenty of closet space, a large bathroom with heated floor, large shower and lots of towels. Good lighting and a large vanity with excellent storage shelves and drawers. The bed was amazing with lovely, fresh linens. Had a great sleep every night. The sitting area was comfortable with two chairs, a coffee table and desk. The balcony had comfy furniture and was a good size.The food was excellent quality, delicious with a huge variety including a sushi bar. There were many excellent choices of seafood every day as well as meat and vegetables, and all cooked to perfection. Breakfast offered an egg station where you could order any type of eggs. Eggs Benedict was offered every day. We experienced tours that were inclusive and ones we purchased. Every tour was top notch with excellent guides. Two times we did experience poor buses with dirty windows and torn seats. This was the only negative on the whole vacation. Viking staff are the best...they are organized, polite, friendly and intuitive. They make every effort to get to know you and provide you with your every need. They are an amazing group of people and I cannot commend them enough. They are the best part if the cruise. We did the pre cruise stay in Rome which was lovely. The Grand Hotel Palace was situated perfectly, although thought it was rather expensive for the room type we had. Very basic room. No coffee maker and no coffee available in the lobby. Breakfast was poor. We were not given any suggestions when we inquired about excursions (from host) other than we could share a taxi with others. We did manage ok on our own with the hop on-off bus and did enjoy this part of our vacation. Just thought it was expensive for what we received when compared with other Viking pre and post stays purchased in the past. Read Less
2 Helpful Votes
Sail Date: October 2017
The ship itself is great. Need more visible overhead hallway signage for elevators and, more importantly, REST ROOMS as these are impossible to find unless you are standing right in front of them. Need more overall bar service attendants ... Read More
The ship itself is great. Need more visible overhead hallway signage for elevators and, more importantly, REST ROOMS as these are impossible to find unless you are standing right in front of them. Need more overall bar service attendants any time passengers are on board and the ship is moving. The volume in the theater should be increased for movies and presentations. Repeat the presentations for in-cabin TV's. More American sports broadcasts, especially American football--it is a tradition on Thanksgiving Day. We were there over Thanksgiving and there were no decorations. Food in the main restaurant was fine but not so with the food on Deck 7. The food was never warm, let alone hot. Quality there was just fair. The burgers, however, were great ( this was the same situation as on our first Ocean cruise-Barcelona to Venice). Our Cuba tour guide was very difficult to understand-her accent was very heavy. Since Cuba wants more American tourists, signs with the photos in the Bay of Pigs Museum should also be in English. We did not have time to see the 20 minute film in the museum. No washcloths in the hotel (they don't have them). Hotel breakfast was great. The dinner before the show was fine and the show was spectacular! Would be good to have a "non smoking" area at the show facility, especially since they give out free cigars to all of the men. Americans are very accustomed to smoke-free areas in venues like this. Read Less
1 Helpful Vote
Sail Date: October 2017
Everything about this cruise was top notch. The itinerary and ports of call were cities/areas that we wanted to visit. Beginning in Rome and ending in Lisbon was fabulous....what could be better! The shore excursions were well planned and ... Read More
Everything about this cruise was top notch. The itinerary and ports of call were cities/areas that we wanted to visit. Beginning in Rome and ending in Lisbon was fabulous....what could be better! The shore excursions were well planned and all of our guides were very knowledgeable, friendly, articulate and engaging. Our ship, the Viking Sun, was beautiful and meticulously cleaned and maintained and our cabin was perfect in size and amenities. Dining options were plentiful and the food was delicious. We especially enjoyed Manfredi's! The Chef's Table, The Restaurant and the buffet in the World café was excellent as well. Service on board was superb.....from our cabin stewards to wait staff all were very personable and made our voyage very enjoyable. The Viking Classical Trio, resident pianist Grego and resident guitarist Laszlo presented beautiful music in the atrium. Port talks were very informative and gave us insights into our next port of call. We will definitely book another ocean cruise with Viking. Read Less
Sail Date: October 2017
We had been wanting to do a Mediterranean cruise and this Itinerary came available on short notice. (We don't like planning 18 months ahead to take a cruise) We have travelled before with Viking and knew the level of excellence to ... Read More
We had been wanting to do a Mediterranean cruise and this Itinerary came available on short notice. (We don't like planning 18 months ahead to take a cruise) We have travelled before with Viking and knew the level of excellence to expect. The food choices were wonderful. Lots of seafood. Also several specialty eating places. We were in a port everyday which did not allow us to enjoy all the amenities on the ship. There were port excursions from free to several hundred dollars. Be sure to review all the excursion info and sign up before you get on the ship. The popular ones fill up fast. If the excursion you want is full, be sure to wait list it. There were so many choices it was hard to pick just one each day. Two days in Barcelona is not enough time to see all the major sites. In Malaga, Spain be sure to visit Nerja to see the "Balcony of Europe". Recommend extra days in Rome and Lisbon on each end of the cruise. So much to see in both cities. If you fly out of Lisbon allow yourself 3 hours to get through their airport system. As expected, Viking personnel provided excellent service. Everyone greeted you and no matter who you asked for assistance, they stopped what they were doing and helped you even if it was not in their area. Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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