98 Rome (Civitavecchia) to Mediterranean Viking Ocean Viking Star Cruise Reviews

We picked this cruise because we liked the ports we would see. The weather with really blue skies added to our enjoyment. We were apprehensive to go in December --- but Viking said 50's° and it was true. VIKING keeps their word ... Read More
We picked this cruise because we liked the ports we would see. The weather with really blue skies added to our enjoyment. We were apprehensive to go in December --- but Viking said 50's° and it was true. VIKING keeps their word and its even better then advertised. The cabins and public areas were spotless. The television had a ton of good movies --- which we took advantage of when due to wind we couldn't go to one port. The activities and entertainment was very enjoyable whether we were waiting for dinner or going to a show after dinner. Restaurants were very good especially the Italian and "The Restuarant" we ate at most nights. We also enjoyed the Buffet Rest. --- especially the excellent service from the staff. You get to know the staff and there are always some that go out of there way for you. We feel the price is a good value for a perfect-relaxing-entertaining cruise with tours that were very educational/memorable/and sets Viking apart from others. Read Less
Sail Date December 2017
We took the Viking Ocean Cruises “Iconic Western Mediterranean Barcelona to Rome” trip on their Viking Star ship from December 14-21, 2017. We have taken many river cruises with Viking and other companies and decided to try an ocean ... Read More
We took the Viking Ocean Cruises “Iconic Western Mediterranean Barcelona to Rome” trip on their Viking Star ship from December 14-21, 2017. We have taken many river cruises with Viking and other companies and decided to try an ocean cruise this time. The Viking Star is new and clean with many amenities, entertainment, good food and excellent cabin and restaurant staff. That said, this cruise had problems. First off, we could not select a specific cabin. We could not even select the side of the ship we wanted. Cabins were assigned at their California headquarters just prior to departure. I wanted the left (port) side which had a better view facing land since we were traveling east. No way. Our tickets were GTY veranda– meaning we were ‘guaranteed’ a cabin with a veranda but no level indicated. Of course we could always pay more for an upgrade once on board! We got cabin 5065 on the starboard (right) side with a view of nothing but water. Walk to the other side of the ship if you want to see anything. Given global terrorism, every time we returned to ship we had to pass through an airport-like security scanner. We were late departing Barcelona’s commercial port because other ships had priority. There was a strong wind and choppy seas but certainly nothing like the 2000 disaster film The Perfect Storm starring George Clooney about a vessel lost at sea. Along the way our overly-cautious Captain Lokling decided he could not dock Viking Star at Marseille’s natural harbour and yacht marina. Some land excursions leaving from Marseille were cancelled. He decided instead to dock further east at Toulon, home port of the French Navy Mediterranean fleet. We sailed into the harbor at Toulon in calm water under sunny skies. Then we sailed out again. Two hours later our captain finally made an announcement to passengers that he “did not like the look of it”. All remaining land excursions were now cancelled including one of the advertised “5 guided tours”. We anchored out at sea overnight. Cruise Director Jenna had nothing for us to do. Some drank; some slept; some read. Next morning we entered St. Tropez harbor and anchored offshore. Small orange tender boats were launched from Viking Star to transport us from ship to shore for our land tour. On returning, the tender boat I was in could not manage to align itself with the open entryway into the ship. Many attempts were made. The revving engines churned the sea into white froth. Then we smashed into the side of the ship breaking a front side window on the tender. Two more tries and we were finally hauled alongside by rope. Then, later that afternoon, for two hours none of the toilets on the ship would flush. We actually did dock at Monte Carlo. Those on port side of Viking Star saw the spectacular cityscape rising up the hills. Those of us on starboard saw only water. In the evening we were two hours late departing Monte Carlo – blame that pesky wind again. Our next stop was the commercial port of Livorno which is a 30-minute drive to Pisa and a 90-minute drive to Florence for those taking tours. The Captain’s Farewell Reception was held at 5:15 PM before some of the tours had returned to ship. Our last port was Civitavecchia where we disembarked for the bus drive to a hotel or airport in Rome. But before doing so, passenger’s credit cards were charged $105 US per person gratuity. No indication if this amount goes to cabin and restaurant staff or to ship’s officers as well. No indication either of any compensation to passengers for cancelled excursions and Marseille/Toulon bypass. Read Less
Sail Date December 2017
Chose cruise because of the itinerary (Places we had never been or seen). 2 of the 6 ports of call were cancelled. Viking said it was because of weather, but one of the stops was cancelled 5 minutes before everyone was to gather in ... Read More
Chose cruise because of the itinerary (Places we had never been or seen). 2 of the 6 ports of call were cancelled. Viking said it was because of weather, but one of the stops was cancelled 5 minutes before everyone was to gather in lounge for departure. They filled that time that entire day with bingo, trivia and other non-planned and non-interesting activities. Since we NEVER book trips with multiple days at sea, we felt that we had thrown our money away. We will revert to River Cruises in the future. Although the ship itself was Beautiful, my husband and I want a more active itinerary and a lot more chances for sightseeing during the day. The food was wonderful and our cabin service could not have been better. But when we went to register our complaint about the second cancelled port, we were to just wait, and we would be contacted after our cruise to tell us about what Viking was going to do as far as compensation. They gave us a 20% vouncher of our trip price on another trip. We cancelled the trip we had booked at sea for Alaska in 2019. Found that price and trip in relation to other lines doing that trip was out of line. Read Less
Sail Date December 2017
This was our first experience on a Viking cruise. We have cruised many times with other cruise lines from a week up to 32 day voyages. It only took a few days and our mind was made up, Viking is now our first choice, no more big ships ... Read More
This was our first experience on a Viking cruise. We have cruised many times with other cruise lines from a week up to 32 day voyages. It only took a few days and our mind was made up, Viking is now our first choice, no more big ships for us. The transfers to and from the airport were very well organized. The ship, public space, cabins, restaurants, the crew....... everything that was provided was top notch. The included excursions were much better then we expected all of them were very well organized with knowledgeable guides. We took a few optional tours which were also very good and prices were much more reasonable then we have paid on other cruise lines. Services in the spa was professional with very well trained therapists. It was a wonderful experience. Due to bad weather 3 ports were cancelled during our trip which is or should be expected when cruising. Although disappointing the ship’s captain made sure to regularly update on the situation and guest activities were added on during the day. There were some guests that were not so flexible and outright nasty about it to ship personnel. In the end when we returned home we received a letter from Viking with a contact to call. We called and after a pleasant discussion with a Viking representative we were offered a generous credit voucher. I assume the fact that we had booked another cruise while on board and were planning to book a river cruise may have helped. Overall experience on the ship was beyond our expectations. It is hard to pick a favourite but if we had to pick a few - the quality of food in all of the restaurants, the Nordic spa “awesome” and the public spaces. Highly recommend. Read Less
Sail Date December 2017
We signed up for a 2 week cruise called Mediterranean Explorations. Later in the cruise we discovered it had been sold as 2 separate cruises with different names and after our 1st week, most of the passengers disembarked and an entire new ... Read More
We signed up for a 2 week cruise called Mediterranean Explorations. Later in the cruise we discovered it had been sold as 2 separate cruises with different names and after our 1st week, most of the passengers disembarked and an entire new set of passengers came on board. That was very disappointing because it was impossible to get to know anyone. We rarely saw the same people twice and each of our tours had a new group of people. During the 2 week trip we missed 3 ports because of high seas and fierce winds. Many were sick, including my husband and myself. While the ship was beautiful and the staff top notch, we found the included tours disappointing and the extra priced tours not very interesting. We were reimbursed for any missed tours that we had paid extra for but being stuck on the ship, no matter how lovely, under rough sea conditions was hard. The entertainment venue was lovely but the sound system was so loud we rarely attended. It was difficult to get any information about the booked tours in our second week because we were being told they had no information about the next week because it was separate. It was a complete 2 week tour for us and not just a 2nd cruise added to our 1st cruise. The rooms are very comfortable. The ship has lots of space with places to hang out, get a drink, swim or just take a nap. We have taken numerous Viking river cruises and were curious about this ship and what Viking had to offer. We found that we like the smaller ships, having an opportunity to really get to know people. If you like ocean cruising this might be for you. But we probably won't do this again. Read Less
Sail Date December 2017
We chose this cruise for the itinerary and wanted to try out the new Viking Ocean cruises. We have cruised with other luxury lines many times. Our disappointment with this cruise lies pretty much with having 2 ports of call cancelled ... Read More
We chose this cruise for the itinerary and wanted to try out the new Viking Ocean cruises. We have cruised with other luxury lines many times. Our disappointment with this cruise lies pretty much with having 2 ports of call cancelled while cruising. These were two ports that we very much wanted to experience--Trapani, Sicily and Algiers, Algeria. Captain cancelled both ports just prior to arrival at the port for weather reasons. Hard to explain that he didn't have the weather report the evening prior and maybe detoured to another port in the area. The ship is new and very nice. Not a lot of entertainment going on on this ship. Only had trivia twice. Singers are excellent and shows were very entertaining. Only other entertainment was a magician. Service was excellent. Embarkation and disembarkation went well but transfer from the airport upon arrival was totally unorganized and not well planned. Nobody knew anything!!!!! Lack of signage. Our cabin was changed prior to sailing so we didn't bring the bag tags with the incorrect cabin and expected that they would have bag tags we could write our info on thereby making sure our luggage was delivered to the correct cabin. The port excursions that were included were mediocre to say the least. The only port excursion that I can rave about is in Valencia, Spain. Our guide was excellent. All in all I don't think we will be sailing on another Viking Ocean cruise. Read Less
Sail Date December 2017
Although we are not fans of large ship ocean cruises, we signed up for the Viking Southern Mediterranean Cruise in December, 2017 primarily because it went to Tunisia and Algeria. I doubt that there were more than 400 on our ship although ... Read More
Although we are not fans of large ship ocean cruises, we signed up for the Viking Southern Mediterranean Cruise in December, 2017 primarily because it went to Tunisia and Algeria. I doubt that there were more than 400 on our ship although it can accommodate 900 with 400 plus crew. It is still a large and tall ship. We signed up for an optional trip to Ancient Ostia rather than any tours in Rome since we spent a week on our own in Rome several years ago. When I called Viking to make reservations, I asked if it was feasible to take a taxi into the heart of Rome and was told that would be no problem. The timing of the one included and other optional tours (you pay for those) was such that you could only take one. Our trip to Ostia returned about 4:30 and then we learned the ship sailed at 6. And, it's anywhere between a two-three hour drive one way into Rome. I wish I would have researched this on my own and in hindsight wish we would have gone with a Rome tour. That night the seas were very rough - the wave height given in meters was equal to 40 feet. The next morning the captain came on to say it was too risky to dock at the port in Sicily and he was going to go south in the hope of better weather. So, that was one day totally wasted. It was on to Tunisia where we took one optional and the included tour. I'm glad we went to Tunisia although they have a ways to go before attracting more tourists. We've been to Morocco and Istanbul but these merchants were far more aggressive trying to chase after and overcharge tourists. We never felt unsafe but did have a number of police with semi or automatic? rifles following us. The next day was the main city of Sardinia where we had a far too long bus ride around the city and then a fairly short walking tour. The next day was to be Algeria. We had signed up for an included and also optional tour. There was additional paperwork for both Tunisia and Algeria and we had to turn over our passports for Algeria. We were told all the tours leaving at the same time would have a police escort. At breakfast that morning, the captain announced the seas were rough the night before and we lost four hours and there was no time to stop in Algeria. That was a major disappointment. I heard some people comment that now we knew why we "got a deal" on the tour! Another wasted day. The next stop was Valencia, Spain which we enjoyed the most; liked the optional tour we took. The last stop was Barcelona. We signed up for the two additional nights at a hotel since we had been in Barcelona before and wanted a chance to go back. I had asked a couple of times over the phone and also on the ship if there were any tours connected with this and was told "no" ; we would be picked up by bus at 9 a.m. and taken to our hotel right away. Some people had signed up on their own for tours starting from their hotel before noon. We were pleasantly surprised to get on the bus and learn we would drive around for two hours and makes two stops. Our hotel was out further and I think it was around noon when we arrived. The bus tour and stops were fine with us but I wondered about those who had paid for tours on their own. The pros - our cabin was great - large shower and room to move around in the room. We had a tiny balcony but never were on it since apparently the door is locked when at sea and certainly in the rough weather we had. We ate most meals at the buffet which is very very nice; always a good variety. There were a couple of restaurants that required reservations; never ate there and I think there was an additional charge. We finally found The Restaurant which is an additional charge and ate there twice. We also liked the small Norwegian restaurant for breakfast and lunch. There are only a few selections but always good and in a beautiful lounge. It took us a couple of days to find that lounge and restaurant. There were a signifiant number of people wondering around the first couple of days looking for their cabins and other locations. Signage is not great and directions vague. There were a couple of helpful crew at what was supposed to be a concierge desk but some not that friendly or helpful. The cabin and buffet crew were always very very nice and helpful. We were reimbursed for the optional trips we missed and a few days after returning home, each received vouchers for $600 for an ocean or river cruise this year. I don't think we would take an ocean cruise again. With land tours, there usually is an option if plans go awry; not true with an ocean cruise. There is no tour guide assigned to a group of people so one has to rely on the local tour guides; not the same thing. There was almost never free time to buy even a post card. The only time we talked to other passengers was at the buffet but then we never saw them again. There was no connecting with any local people or chance to eat in a local restaurant although that would have been possible for a couple of tours in Rome. There is no casino on board which is fine with us; don't gamble. However, we also were not interested in playing games or taking dance lessons or learning about diamonds. There were a couple of interesting lectures but we watched them on TV from our room. We also enjoyed listening to the pianist and a guitarist in the evening. Otherwise, there were some pretty boring times when we missed two ports. We haven't decided if we will use our vouchers on a Viking river cruise. Read Less
Sail Date December 2017
We chose this cruise because of the unusual itinerary. Unfortunately, we missed two stops because of weather. Sadly, the Viking river cruise emphasis on learning was missing on this ocean cruise. We had a "resident historian" ... Read More
We chose this cruise because of the unusual itinerary. Unfortunately, we missed two stops because of weather. Sadly, the Viking river cruise emphasis on learning was missing on this ocean cruise. We had a "resident historian" that was virtually an insulting joke. He lectured on the Battle of Hastings and the Bayeau Tapestry while we were in Tunis! Never addressed our itinerary in any lecture! The other travel lecturer dwelt on pics of her home and family and lectured on her family's trip to Jerusalem while we were passing by our planned stop in Algiers! Comfortable cabins, great service, good meals, but missing too much on the learning side. We loved their river cruises, but not sure we will return despite the 25% off our next trip. On-board entertainment was first rate, due perhaps to the cruise directors affection for music. But we wish she had given as much attention to the learning experience. Read Less
Sail Date December 2017
This was a good cruise but I honestly do not understand why they get such fantastic reviews. Let me first start by saying Viking ships are new and beautiful, with adequetly sized rooms. The food was quite good, at the Dining room and ... Read More
This was a good cruise but I honestly do not understand why they get such fantastic reviews. Let me first start by saying Viking ships are new and beautiful, with adequetly sized rooms. The food was quite good, at the Dining room and buffet. It is my opinion that the free speicalty restaurants are trying too hard to too compete with other cruise lines. Their interpretation of standard dishes were interesting, but not appealing to my tastes. (again, just my opinion) Itinerary was fantastic, and what got me interested in this sailing, even though it was a bit pricey. However the promise of onboard credit that could be used to pay for shore excursions finally convinced me. Viking promises a free shore excursion in every port, but many of them were the short city tour, hardly worth going on. In order for me to truly take advantage of these excellent ports I would book many excursions that were not free.... but no problem, I had shipboard credit.(OBC)...... right? Here is where it gets dicey...trying to use that OBC. I was told that I could not PRE-book shore excursions with OBC, BUT 2 different Viking agents on 2 separate phone calls suggested I book the excursions I wanted using my credit card, just to make sure I did not miss them, and then I could cancel them (up to 2 days before) and pay with my shipboard credit when I boarded if these excursions were still available. The Viking web site FAQs under the topic "What Is The Cancellation Policy For My Booked Shore Excursions?" it specifies, " no refunds will be given within 2 days of the tour." My travel agent also assured me once I boarded the ship I could book shore excursions with OBC. Embarkation day , first thing I did was to go to the customer relations desk. I asked the young gentleman if my chosen excursions (4 days away) were totally booked up, and if not, I wanted to cancel them and then rebook them with my OBC. He said, "no problem", and added...I can make this even easier, by just crediting your credit card the difference. Not only did he say he was GOING to do this, but specified it would be credited to the card we registered at embarkation, and not the card the excursions were booked with. A few days later I saw no evidence that this had happened, and contacted guest services again. It was at this point I was told this could NOT be done, and that the person in guest services was in error. So.... now..... 2 separate Agents from the Viking USA office, and 1 Viking agent from guest services have misinformed me. I was hoping this could be resolved while I was still on the ship, but even after contacting them several more time during the course of this 14 day cruise, all I got was "we are VERY sorry for the misinformation" speech. A day before I left the ship I got a lovely polite letter from the guest services manager saying,"on behalf of the onboard team please accept our sincere apologies for the incorrect information you received reagarding your onboard credit. I have contacted our Los Angeles office who have confirmed that they will be in contact with you upon your return home to assist in resolving the matter. I am truely sorry that I am unable to provide a resolution onboard. " I was really hoping to resolve this onboard, and somehow knew this would not, but stayed optimistic. After returning home I waited for their LA office to contact me, but they never did. I finally called Their LA office but then was told I had to work through my travel agent to resolve this. (different than what the guest services manager wrote) Seems like a lot of training of Viking staff is in order. Conferencing with my TA I got a completely UNsatisfactory "It is not their policy to issue any type of refund." Who do they think they are kidding??? 3 people on their staff make the error, and I end up paying for their miskake? I think their policy should have exceptions when THEY MAKE the mistake. Do I even WANT to go on another Viking cruise after this? They had such great reviews, I wanted to like Viking so much , but this whole incident has left a bad taste in my mouth. Read Less
Sail Date November 2017
We were very lucky to go on this cruise “Voyages of Antiquity” as it was discounted heavily in the U.K. due to it clashing with thanksgiving. We knew exactly what to expect having been on the Viking Baltic cruise last year but many of ... Read More
We were very lucky to go on this cruise “Voyages of Antiquity” as it was discounted heavily in the U.K. due to it clashing with thanksgiving. We knew exactly what to expect having been on the Viking Baltic cruise last year but many of our fellow Brits attracted by the offer, who were more used to the offerings of the larger cruise ships felt that the ship was rather too quiet for them. There is no doubt that this is for a certain market - we enjoy the entertainment but that is not why we go - ( by the way there was less of it than last year!!) . We enjoy the mix of culture, destination, food, service quality and the beautiful environment tha is a Viking ship. ( We are less sold on Viking River by the way so are not uncritical fans!) The cruise was outstanding with a few minor problems - our cabin on the 4th floor was ideal - we never used a lift in 2 weeks - and one day according to my phone clocked up 34 flights! It is so easy for access up and down and was very quiet. Last time we had a suite on the top floor and I will not bother with that expense again - there is no need! The room was immaculate and kept amazingly clean by Macmahommed and his assistant. They worked so hard! The food is excellent - we enjoyed the speciality restaurants and had no trouble getting reservations - we tried all the menus in the chefs table. The main restaurant seems a little overcrowded to us so when not in the speciality restaurants we eat in the World Cafe which is great at night when not so busy. We mostly had room service and Mamsen’s for breakfast as whilst we like our food we don’t want to end up 6lbs heavier! Many laps of the boat on the second floor improved our fitness. We avoided afternoon tea for the same reason!! The destinations were new to us - we went on a mix of included and extra tours - we were mostly happy; we have learnt that there are swings and roundabouts with these. We did pay for three full days out in the Holy Land as that was the main reason for going and we were very pleased with these. I might give Rome a miss on the ‘included’ tour - I think Viking need to work on that. Long drive congested streets and a quick walk around the St Peter’s area. The staff are great - that is something you cannot complain about - we were especially impressed by the Chef’s table team who made us very very welcome. What was not so good - well in two weeks odd minor things will go wrong and they are not worth worrying about. We were unhappy with Viking Air for several reasons not least that we were at the airport 6 hours before our flight back. It is a long story which I won’t go into here. However on coming back I did raise that with Viking and they have given us an onboard credit and have worked very hard to make sure our flights work for us next time we go in September 2018. So I think that says it all - we love Viking and many guests do but if you want a more lively environment then this is probably not for you. We have booked for both 2018 and 2019 so it definitely works for us. We say it is our respite care from our elderly and younger relatives who we have many commitments to! Read Less
Sail Date November 2017
We signed up for this cruise due to the unusual itinerary that also included Isreal. This was our second cruise on Viking this year so we more or less knew what to expect. We just loved the itinerary, however, the ship experience did not ... Read More
We signed up for this cruise due to the unusual itinerary that also included Isreal. This was our second cruise on Viking this year so we more or less knew what to expect. We just loved the itinerary, however, the ship experience did not live up to our previous experience on the Viking Sea. The ships are beautiful and identical so we instantly knew our way around. The shore excursions were included, or at least a very basic offering was included, so we did take several of the optional tours in Isreal. As with all shore excursions, there is never enough time to see everything. I must say that excursion to Masada was terrific. We were very disappointed with the main dining room, known as The Restaurant. Service was very slow and oftentimes the food arrived cold. On one occasion we were seated at a larger table and the wait staff became rather testy with our requests for more wine, more butter, more water etc. that they poured extra large glasses of wine and produced what looked like a kilo of butter piled in a plate! It appeared that most of the wait staff were new and just learning the ropes. Service in the two specialty restaurants was perfect. We really enjoy the enrichment program on Viking and this cruise was no exception. We had three lecturers, a historian, biblical scholar, and a Geologist. All three were outstanding and very informative. We particularly enjoyed the Geologists biblical lecture which added a different perspective to many common bible stories. We also had a Viking Resident Historian as a forth lecturer. This poor man, we found out later, had to present a pretty dull company prepared lectures on subjects he was totally unfamiliar with. Add to that we are on an Israel and Greek Island cruise so why on earth is he struggling to tell us about the Bayeux Tapestry? I must admit we knew what to expect as on our previous cruise with Viking we had a similar dull and uninspired lecture on the Hanseatic league as we passed Portugal on our way to Spain. Apart from the enrichment lecturers we found the entertainment quite ordinary. Some singers doing the good old Beatles and Abba numbers, and a couple of guest entertainers that we never attended. We thought the cruise director was missing in action. On our previous Viking cruise and cruises on other lines, the cruise director was very visible and friendly. Hardly ever saw this lady around the ship. A few days before arriving in Athens were informed that the hot water temperature was going to be raised and be careful not to scald yourself in the shower. Seems we had some health issues aboard and the extra hot water was part of the cure. Departure in Athens was somewhat of a mess as all passengers had to leave by 8am, even those with afternoon flights. All in all, would I sail with Viking again? I think we will give them another try, simply because we love the ships. I do hope that they take passengers comments to heart. Read Less
Sail Date November 2017
Best cruise I have been on so far. The new ship Viking Star is beautiful and very comfortable- I loved every room with a balcony and the heated bathroom floor. The crew goes out of their way to do anything to make your cruise more ... Read More
Best cruise I have been on so far. The new ship Viking Star is beautiful and very comfortable- I loved every room with a balcony and the heated bathroom floor. The crew goes out of their way to do anything to make your cruise more enjoyable. Ex. my wife has celiac and the chef made a batch of gluten free cookies and had them delivered to our room. The guest speakers are top notch, including the former us ambassador to Iraq. There is no crowding, 900 passengers on a 50,000 ton ship, it seemed deserted at times - no waiting ,no lines, no noise. The food was great and custom made if you wanted. We had great shore excursions with knowledgable guides. We went in Feb and were the only cruise ship in every port- no crowds. The weather was pleasant 50 to 70 degrees. This is a cruise for mature travelers who want quality, comfort, and an unhurried vacation. Viking is easily the best cruise value out there. I was surprised about the economic situation in both Italy and Spain. Rampant unemployment , crumbling infrastructure and an overall look of decay. Naples to be honest seemed like a dirty slum - I would never go back there. As we traveled west through the Med the port cities gradually got nicer with Valencia Spain the best. This is not a knock on Viking, they did everything they could but can not control the countries condition. We saw interesting sites and had the best cruise experience and are looking to book a river cruise soon. Read Less
Sail Date February 2016
I always have good experience with Viking Cruises. When Viking offered ocean cruises, I want to find out how well they do. Viking did not disappoint me. As matter of fact, Viking Star wows me and my family. Cabins are big and well ... Read More
I always have good experience with Viking Cruises. When Viking offered ocean cruises, I want to find out how well they do. Viking did not disappoint me. As matter of fact, Viking Star wows me and my family. Cabins are big and well appointed. The ship only carries about 900 passengers. There are plenty of room to everyone. I specially enjoy the library. The décor and the view are awesome. All dinning's, formal and casual, are excellent. I enjoy the food presented in "chef's table". It is easily comparable to two Michelin stars, may be two and half. Entertainment on board was very good with a group of seven young dancers and singers. There were guest singer for two nights and he was very entertaining. He has performed in West end in London. Ports and shore excursions are included for a half of day. This is an area that Viking could use some improvement. Not all guides speak understandable English or provide interesting local information. However, optional tours are available. Read Less
Sail Date January 2016
We had sailed other ocean cruise lines. But we chose Viking ocean for 6 reasons: only 930 passengers; no passengers under 18 years old; all rooms had a balcony; shore excursions were included; beer and wine were included with lunch and ... Read More
We had sailed other ocean cruise lines. But we chose Viking ocean for 6 reasons: only 930 passengers; no passengers under 18 years old; all rooms had a balcony; shore excursions were included; beer and wine were included with lunch and supper, food and service was outstanding. Viking has, maybe, put Viking "spies" on all the other cruise lines to find out what to copy and what to eliminate - and THEY DID IT! They even have do-it-yourself FREE laundry facilities. The food selections, preparation, and service was outstanding and surpassed all previous sailings. The Viking personnel who met us at the airport were extremely efficient, professional, and friendly making the transfer memorable - especially getting us out of the airport in Rome with no stop at immigration - WOW - how did they do that? The shore excursions were timed perfectly and were a duration that was well thought out - very professional. Even if you are not on a shore excursion, Viking provides shuttle buses at no extra charge. They never "nickle and dime" you - when you disembark they smile and give you FREE water and have an umbrella ready for you if rain threatens. AND when you return they have a refreshment waiting for you.The guest services personnel were extremely helpful and available. Viking - you have truly spoiled us and won our ocean cruising hearts. Read Less
Sail Date January 2016
The ship was beautiful and the crew wonderful. Our accommodation, a junior suite, was outstanding. A generous size with a balcony and direct access to the forward lounge. All meals were perfect with a wide selection of entrees matched ... Read More
The ship was beautiful and the crew wonderful. Our accommodation, a junior suite, was outstanding. A generous size with a balcony and direct access to the forward lounge. All meals were perfect with a wide selection of entrees matched well with fine wines. The choice of dinning rooms allowed changes from casual to elegant with no pre-selected seating arrangements. There was always plenty to do from reading in a relaxed, beautifully appointed lounge to recreation on deck. The New Year's eve event was outstanding. You felt like you we at a celebration in in one of the world's finest hotels. Service was always polite and efficient. All the shore visits were informative and interesting and included sight seeing, wine tasting, historical sights, and local craftsmanship establishments. At no time did we feel rushed or bored. I have been on many cruises with only the top cruise lines and this one ranks at the top in all respects. The ship is a perfect size with the perfect crew size to meet our every need. I would, and will do this again. Read Less
Sail Date December 2015
This was our first time on Viking. We enjoyed everything start to finish. Our check-in was quick and easy; we were granted immediate access to the ship and to lunch, which was greatly appreciated because we were both famished and ... Read More
This was our first time on Viking. We enjoyed everything start to finish. Our check-in was quick and easy; we were granted immediate access to the ship and to lunch, which was greatly appreciated because we were both famished and fatigued from the long flight. Our bags were delivered promptly to our gorgeous state room. It was obvious that every item in our room and throughout the ship was carefully selected to meet the needs of the passengers. Nothing selected was pretentious or ostentation. It was serene. The colors and quality of our state room and the ship were perfect to unwind during the day and to sleep soundly during the night. The entire ship was new, well planned with many windowed and places to relax alone and/or mingle with others. We also loved the wide variety of choices presented. This led to high quality and delicious breakfasts, lunches and dinners. We also loved the variety of ports of call. At each port we experienced a well organized, informative, exciting and fun guided tour. Each member of the crew was equally fantastic as well. We definitely plan to sail again, again and again on Viking! Read Less
Sail Date December 2015
I chose this cruise because I wanted to visit Malta, Sardinia, Sicily, and Barcelona. And, having experienced great adventures on Viking River cruises I wanted to try an ocean cruise. The Star is one beautiful ship and the crew could not ... Read More
I chose this cruise because I wanted to visit Malta, Sardinia, Sicily, and Barcelona. And, having experienced great adventures on Viking River cruises I wanted to try an ocean cruise. The Star is one beautiful ship and the crew could not have been nicer. Our cabin suite was immaculate and tastefully designed. The included tours were well done, with the exception of the tour in Naples. The optional tour relating to the architecture of Gaudi was a dream come true. My companion and I ate most of our meals in the buffet as we liked the atmosphere and the choices available.But don't miss the Chef's Table. It was the best- such attention to detail. The main restaurant left much to be desired, however. We enjoyed the entertainment and attended many of the "expert talks". One of the speaker's was quite opinionated and I did not enjoy his talks. Having free access to the Internet was a true bonus, but the area in which the computers are located is cramped. Would I go again - in a heartbeat ! Just let me know when I should be ready. Read Less
Sail Date December 2015
My wife and I enjoyed our Dec 15 to 22 cruise on this new ship. There were no problems caused by engine malfunction which occurred earlier this year when the Star stranded approximately 600 passengers in Tallin Estonia or the following ... Read More
My wife and I enjoyed our Dec 15 to 22 cruise on this new ship. There were no problems caused by engine malfunction which occurred earlier this year when the Star stranded approximately 600 passengers in Tallin Estonia or the following cruise when the Star limped into Lisbon on one propeller. Service was excellent until we arrived in Palma de Majorca Spain for a port call. That evening dinner service in the main restaurant was a bit disorganized either because new wait staff came aboard or because of the late departure time the dining room staff expected many guests to eat at restaurants on shore. Speaking of new staff, there was at least one new person in guest relations who could not answer the following questions for me shortly after embarkation (1) Was there a charge for using the self service laundry directly across from our cabin (2) how late was the self service laundry open and (3) was there a charge for using one of the four computers next to the Explorers Desk. I can only assume this young woman must have joined the staff in Civitavecchia because she could not answer these simple questions without asking her supervisor and even then told me the ship did have laundry service for a fee. (I can wash my own underwear and knit shirts.) However, I did learn the self service laundry was free (extra points) it was available 24 hours and -- surprisingly and happily-- I did not have to purchase a computer time package: (many extra points). Martha Hanley, a lovely Irish woman who is guest relations manager, is a valuable asset on board the Star. Viking Ocean Cruises would do well to retain her. On earlier cruises the heated bathroom floors on board caused porcelain tiles to crack. This was the case in our cabin where a padded mat was provided to prevent injuries to be bottom of feet. After I turned in a feedback form mentioning the cracked bathroom tile, Ms. Hanley personally called leaving a message that the tiles would be replaced the next day while the Star was on a port call in Tripani. Indeed the tiles were replaced. The Star is easy to navigate. Food is excellent at all venues, and the public spaces are inviting and comfortable. Speakers on the cruise were interesting. Staff were friendly and welcoming. I also enjoyed a wonderful massage in the Spa. Prices in the shops seemed to be expensive, so consider the cost of an item before you purchase. Included shore excursions were worthwhile and those we paid for were well done. I feel the new staff came on board for this cruise for "on the job" experiences prior to joining the Viking Sea which is expected to be ready for service in March or April 2016. Prior to this cruise on the Star my wife and I have sailed with Cunard (twice on the former QE2, once on the Queen Victoria and Queen Mary2), Holland America (three times), Celebrity (three times) Disney (once with my two granddaughters when they were younger) and Norwegian (never again). Since Viking is new to the Ocean Cruise market its staff must smooth out new employee training and on board procedures to enhance its product. We will cruise with Viking again. Read Less
Sail Date December 2015
We flew to Rome from the UK and were very impressed to find Viking representatives in the baggage arrivals hall with porters for our luggage and then we were taken to the port in small groups in mini buses. Easy boarding and found our ... Read More
We flew to Rome from the UK and were very impressed to find Viking representatives in the baggage arrivals hall with porters for our luggage and then we were taken to the port in small groups in mini buses. Easy boarding and found our deluxe verandah room quickly. The ship is lovely, quite Scandinavian / retro 1950s in decor, very comfortable, lots of areas to sit and relax and several different eating venues. Our room was very nice and the bathroom was super with underfloor heating, great shower cubicle and spacious vanity unit. The storage for clothing is adequate for a short cruise but there is very little drawer space. The fridge with soft drinks and daily snacks was not worth the extra cost of a deluxe room. Lovely comfy bed, small settee and average size balcony. The television was interactive with daily menus, excursions etc and was very useful! Too many ports for our liking, one every day is very tiring, but most of the passengers were American and there to see Europe! The included shore excursions were all good. Many passengers had not bothered to get any Euros and there was quite a bit of time lost while people needing toilets tried to change dollars. The "mighty" dollar is of no use for toilets!! We booked two optional excursions, one was a transfer from Messina to Taormina, the other a day trip to Palermo which was poor with a massive lunch which no one either wanted or needed and then just a bus ride through Palermo after visiting two cathedrals, a real waste of time and money. The service in the main dining room and the buffet was either excellent or slow and nothing in between. We liked the burger bar and found the the buffet very good. There is not the wide choice of larger ships, but what we had was excellent with great seafood. Overall many of the waiting staff require better supervision. Our room stewardess, Tina, was simply wonderful. The dress code was not adhered to with many passengers seen in the same clothes day and evening for days on end. This lets the ship down badly. The security seemed very lax. When boarding our hand luggage, bags etc were scanned by port staff, not ship security, and nothing was scanned again until port staff in Valencia six days later. When we queried this, we were told that one in ten passengers had their handbags etc scanned when boarding, but this did not happen and concerned us a lot. Will we return? Yes, but with some provisos. Fewer port days, and certainly we would have to hear of improvements in both dress code and increased security. This is a beautiful ship and could be fantastic with some adjustments. Read Less
Sail Date December 2015
How does one begin to rate spending more than one week in the utmost luxury, state-of-the- art accommodations -- the Viking Star. For me this was a once in a lifetime experience! The Viking Star is beautifully designed and tastefully ... Read More
How does one begin to rate spending more than one week in the utmost luxury, state-of-the- art accommodations -- the Viking Star. For me this was a once in a lifetime experience! The Viking Star is beautifully designed and tastefully decorated. The state rooms were exceptionally clean!!! large and bright, having every accommodation found in the finest hotel. All of the staff that I countered on a daily bases - those assigned to room service, the dining facilities, reception areas were particularly responsive and gracious in their interactions; as well, those with whom I had chance encounters such as the individuals who were responsible for maintaining and sailing the ship. Mohammed was responsible for my area - and he was the best!! The dining accommodations/service and meals were lovely. A wide variety of menu choices, tasty, and artfully presented - including the local cuisine Definitely the entertainment was top notch! The Viking Star singers and dancers - an Orlando based entertainment company - were multi talented and offered a variety of music and dance events. The enrichment lectures were particularly thought provoking and stimulating for me personally. While I was not able to attend everyone of these lectures these were available in our the room on the large TV - so watched those at a later time. In the future it would be great if all of the entertainment could be available to watch at a later time in the room. I have one suggestion. I often must travel alone. Therefore, it would certainly be financially more appealing if Viking ships offered (single) state rooms for 1 person. In summary, the Viking Star Mediterranean cruise was wonderful! Read Less
Sail Date December 2015
My daughter and I wanted to see Naples, Sicily and Spain so we signed up to take an 8 day trip on the southern half of the Mediterranean Sea. We couldn't believe how warm it was in Dec. The tour guides told of the history of the ... Read More
My daughter and I wanted to see Naples, Sicily and Spain so we signed up to take an 8 day trip on the southern half of the Mediterranean Sea. We couldn't believe how warm it was in Dec. The tour guides told of the history of the region which was inhabited from B.C. We did a lot of walking around the ancient sites. We took our own walking tours when we shopped in every place. As souvenirs, we bought Med sea salts, lemon candies from Sicily, leather belts and wallets and Mallorca pearls from Spain. We saw the Holy Grail in Valencia. Awesome. Food on the ship was excellent. There were many restaurants to pick from depending on the time we chose to eat. The crew was great. The sea was calm. Our cabin was beautiful with a view of the sea. We are planning on completing the other half of the trip which will go from Barcelona back to Rome. Read Less
Sail Date December 2015
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.2
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

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