I liked the Venus itinerary so having never cruised on Viking I went for. GTY on a DV-6 Deluxe Veranda. I trusted the cruise line would make a great choice for me like Crystal Cruise or Regent has very time. What I got was the lowest floor in a regular cabin. Will I do a GTY again?- NEVER! Will I cruise with Viking again- well that remains to be seen. So far I am not thrilled! I’ll be ...
We appreciate you taking the time to detail your experience with us, 40Love, as feedback such as this allows us to better understand our guests’ travel preferences. We would welcome the...
Smart clean ship with brilliant staff but not for me. Not a good start to find no tea facility in the cabin, binoculars, dressing gown, slippers and an umbrella, but no tea. Don't Americans drink tea?
Food was nothing special, P&O's used to be just as good in fact the self service choice on P&O is better. The free wine was just ok but was easily available. Cold plates were common and the cheese ...
We appreciate you sharing your experience, Yesididit. Thank you for the kind words about our staff and crew, it is truly a testament to their hard work! Although we regret to hear of your...
Continuous ship computer problems. Restaurant reservations repeatedly disappeared. Long wait times for bar service. We had the wine package, and at dinner, refills were tough to get. Long lines at the buffet. Items often ran out and were not replenished for many minutes. The principal training much of the staff has received is to repeat the mantra "I am so sorry. I do apologize for the problem." ...
Thank you for your feedback, Cadorina. We noticed that you also posted a more comprehensive review encompassing the full duration of your voyage, and have taken the opportunity to address...
We have been Viking fans for many years but this was our first sailing on the Sun. Our biggest issue was intermittent sewer odors coming through the ventilation system (not from the bathroom area). Although maintenance and Engineering attempted to resolve, they did not resolve, possibly because this is a design issue or requires a bigger fix than they could do at sea. Either way, Guest Services ...
A friend of mine recommended Viking as a way to visit Italy. I'm so sorry this is the path we chose. Onboard- jr. Penthouse is a fantastic room and clean. Other than that, I am NOT impressed and more than dissatisfied with the service, & ship amenities. The pool is EXTREMELY small, no casino, no evening entertainment (other than various musicians in areas of the ship), restaurant and buffet ...
Welcome home, Avenagrace, and thank you for reviewing your recent Viking voyage around the Mediterranean. We’re glad to hear you found your stateroom fantastic, although it is disappointing...
Viking hasn't been in the ocean cruise business for very long, and clearly has some issues to work out. While their ship is very nice, unfortunately some of the chosen ports of call cheapen the brand. (i.e., Trapiani should not be the city vistied in Sicily, it should be Palermo; there are better ports than Sardinia; Algiers should be avoided, see below). But it is our experience with customer ...
We had the most wonderful experience aboard the Eastern Mediterranean cruise on the Sun about 2yrs ago. Things changed a lot in 2 years or from the East to Western Mediterranean.
Almost a totally different company experience, the sad part we introduced 2 frequent travelers with a lot of cruise ship experiences and they were really disappointed probably want return on a Viking tour. First ...
Thank you for taking the time to share your thoughts on your recent sailing with us. We are pleased to hear that your room service stewards, medical staff, and kitchen crew were commendable....
We took the Viking Ocean Cruises “Iconic Western Mediterranean Barcelona to Rome” trip on their Viking Star ship from December 14-21, 2017. We have taken many river cruises with Viking and other companies and decided to try an ocean cruise this time. The Viking Star is new and clean with many amenities, entertainment, good food and excellent cabin and restaurant staff.
That said, this cruise ...
I have enjoyed the cruise. The ship is lovely, beautifully decorated, very conveniently arranged – obviously, much thought and effort went into the planning. The food is healthy, attractive, deliciously prepared and of very nice variety. The staff was attentive, always friendly, cheerful and willing to be helpful.
However, the experience was marred by the following:
I initially booked the ...
We choose this Viking ocean cruise for its itinerary and our previous enjoyment of several great Viking River Cruises. It was a disaster from start to finish. We were suppose to leave from Boston, which we did but to LaGuardia not Rome. Okay. We get to the ship with the usual Viking efficiency, but then it takes them 12 hours to get the ship away from the pier so we miss going through the Straits ...