18 Rome (Civitavecchia) Royal Caribbean Symphony of the Seas Cruise Reviews

Our travelling party of four adults (ages 78-70-69-66) previously enjoyed cruising on Allure of the Seas and Quantum of the Seas. While this is a magnificent ship It had a feeling of cramming and panic upselling of dining. The Rome ... Read More
Our travelling party of four adults (ages 78-70-69-66) previously enjoyed cruising on Allure of the Seas and Quantum of the Seas. While this is a magnificent ship It had a feeling of cramming and panic upselling of dining. The Rome boarding and disembarking processes were as good as we have experienced - very effficient and little time wasting. However, very shortly after boarding we were confronted by the first of six salespeople seemingly eagerly attempting to convince us to upgrade our dining option for, from memory, an additional $US150 each - the sales pitch by one was 'You will not have to queue' and each of them promoted getting bonus value through this option. When I asked 'If you recognise queuing as a problem then why not fix that?' the salesperson left. When I reminded the salesperson that we have already paid for inclusive meals which impacts the value of what you are sell the response was unconvincing. Dining in the Windjammer was generally uncomfortable with so many tables and chairs crammed onto floorspace, it was challenging to find a pathway through the area. Also, there were many children who were obviously just left to do their own thing, which often included running wildly in the Windjammer area; this is a tripping/falling hazard which the staff seemed oblivious to and or unwilling to address. There was a general sense of reduced staff to passenger ratio and service was often slow and with some apparently disgruntled staff; it was quite easy to count the smiling and engaging faces as there were not many. On one occasion a female staff member in the Windjammer was just standing and yawning without attempting to conceal same. Securing a dining booking became farcical with four attempts before success. The dining meals were generally okay although it did seem to be a decline in quality from previous experiences. Dining Room staff attending to us were very good (sorry, I forget all the names); Jingfen was very engaging. Head Waiter Michael Bovell was made aware of the Windjammer and Dining experiences. The Deck 6 coffee area was more often than not full; this forced us to have to acquire drinks etc and take same back to cabin. The water available for tea was often cool to the point that instead being boiling it was often luke warm and tea bags just sat without diffusing. Smoking in the Casino clearly infects the non-smoking side. Why is there a service charge (around $5.00 per drink) for the automatic cocktail bar when this is a totally self-serve process? The onboard entertainment was very good. The bed was too firm (I realise preference vary here) but it was as though the flat sheet was too small for the mattress and readily became untucked which made for a less than comfortable sleeping experience. Our cabins were Deck 10 - 310 / 312. Why is it so expensive ($30/day) for wifi? There may be a valid reason for this but to me appears nothing more than opportunistic price gouging. Prior to leaving the cruise a general message was distributed advising a feedback link would be emailed - I never received one. I followed this failure with a personal request for same to Royal Carribean - nothing received. Overall, this cruise experience was average to good but not great. Read Less
Sail Date September 2018
we booked the 7 night cruise leaving from Rome port. It is the easiest check ever, everything is electronic and mostly paperless We were in a superior balcony cabin and the set out was fantastic Plenty of storage space loved the ... Read More
we booked the 7 night cruise leaving from Rome port. It is the easiest check ever, everything is electronic and mostly paperless We were in a superior balcony cabin and the set out was fantastic Plenty of storage space loved the size of the show and colour scheme was great In terms of things to do where should I start, it just goes on and on and in my view nobody does on board activities like Royal Caribbean pools, spas table tennis, surf simulators, mini golf, basketball, water slides etc etc etc We chose to eat in the dinning room and did not go to the specialty restaurants . We booked our shows before we went on the ship and that was great in itself, you just showed your card and it bought up your photo We did go to a few shows including the Ice show 1977, Hairspray, Flight, comedy club and all shows had the wow factor The colour scheme on the ship was superb The biggest problem was you would need about 12 days to experience a lot of things Read Less
Sail Date August 2018
Positive: we had a crown loft suite which is excellent and the cabin steward was excellent; we used the Coastal Kitchen most days and the food and service was also excellent as good as any great restaurant; There is a separate suites sun ... Read More
Positive: we had a crown loft suite which is excellent and the cabin steward was excellent; we used the Coastal Kitchen most days and the food and service was also excellent as good as any great restaurant; There is a separate suites sun deck with private bar and whirlpool bath; The shows very good. Negative: The rides are only open at certain times during the day and given that there are so many people on board creates a lot of queuing. The concierge: the website promised lots of service from the concierge, pre booking fast track access to the rides, a free day in the thermal spa area. We we asked for these and he said they were not available even though they had been advertised in the room on the daily events notice. Booking dinner reservations, great. Anything else, waste of time and a great disappointment compared to other services we have had like this. Fantastic ship, very big (obvs) lots of things to spend your money on even when you have already paid a large amount to be on board. Read Less
Sail Date August 2018
Words cannot express the feeling on board the Symphony of the Seas. The vibe is something to be experienced. The ship is best described as a floating resort! Clean staterooms, friendly staff, and always something to do are only a few of ... Read More
Words cannot express the feeling on board the Symphony of the Seas. The vibe is something to be experienced. The ship is best described as a floating resort! Clean staterooms, friendly staff, and always something to do are only a few of the impressive things about Symphony of the Seas. The Royal Promenade is something that leaves you speechless every time, and contrary to what many reviewers mentioned, there is rarely any crowding, even on sea days. The cabin was modern and clean. Beds were comfortable. Our stateroom attendant on deck 6, Eleasar, took great care of us! Dining was very good too... While there were a few disappointments (some of the bread was hard, and don't have the rib of beef, which tastes like some weird canned thing), the overall food quality was very good. Food was fresh, and I cannot forget those doughnuts for breakfast!! El Loco Fresh was a memorable experience. Being on the pool deck, and complimentary, the Mexican offerings were great. We loved the Quesadillas and Tacos! Chops Grille had a great ambiance and served very good steaks, but the highlight was definitely our dinner at Wonderland! Give that a try for a truly whimsical experience not to be missed, and don't let the price put you off. Another thank you goes to the Hatter at Wonderland - ta-da! Service at all these places across the board was stellar. I will not forget Lelanie and Asep at the Main Dining Room though! Truly great, entertaining service! Being the largest cruise ship in the world, entertainment and activities were plenty, and you cannot get bored. Hairspray was great, and so were the rest of the Royal Caribbean in-house shows. Though, a few of them, such as Flight, lacked a clear story, but were impressive in their own right, with great music, and where applicable, tricks and stunts. Mediterranean port offerings were great, though the Port area of Palma de Mallorca, was not too impressive, and I would have much rather stayed on board for that, or just gone off to see the cathedral and castle. Luca was a great and hugely informative guide on our Capri, Sorrento and Pompeii excursion. One disappointment though, was the other shore excursion we took - the Carrara Marble Tour. Besides the fact that the tour is clearly overpriced by no small margin, the description mentions caves, which we never got to see, since according to the operator, they are not included in the tour - something I confirmed after looking at the brochure. Instead, you get a tour of a Marble Quarry. Still interesting, though RCI should ensure that the description is changed adequately, and that the price is adjusted. While it is true that they drive to the ship to collect you, taking the tour straight from Carrara is 12 Euro per person, which does not justify why we paid over 180 euro for a 50 minute drive! Though, I must admit that this tour was still very interesting, and Filippo, the guide clearly knew his stuff and loved it. The description must simply be changed to reflect the actual tour. Also, beware the shopping on board, especially the sales. A tactic noted was a 75% sale on Invicta watches. A watch which one can buy elsewhere for $250 was priced at $1150 and marked down again to just over the normal retail price - a clear scam. So, do not trust these prices, and ensure that you know what you are getting into before making a purchase on board. In all, there's very little to complain about on the beautiful Symphony of the Seas! We travelled as a total of 10 people (two families), and loved it! There's always something to do, and the kids loved the slides, and everything else for them to do on board! One minor other complaint is the lack of a way to communicate on board. NCL and Disney offer a texting app on board for free - something that RCI would do well to look into. Otherwise, an amazing cruise, and an amazing ship! Full stars, and would definitely do it again! Symphony of the Seas is a true gem. While I have been on other cruises, none left such memories on us all. Simply put, the Oasis Class big ship experience is something to be experienced at least once, even by those who are not so fond of cruising! Also, another note: the seas got quite choppy at one point (close to 3m waves against the ship). That being said, it is great to note that these were hardly even felt in the ship - clearly showing the excellent design and build of the world's largest cruise ship. Read Less
Sail Date August 2018
we booked the 7 night cruise leaving from Rome port. It is the easiest check ever, everything is electronic and mostly paperless We were in a superior balcony cabin and the set out was fantastic Plenty of storage space loved the ... Read More
we booked the 7 night cruise leaving from Rome port. It is the easiest check ever, everything is electronic and mostly paperless We were in a superior balcony cabin and the set out was fantastic Plenty of storage space loved the size of the show and colour scheme was great In terms of things to do where should I start, it just goes on and on and in my view nobody does on board activities like Royal Caribbean pools, spas table tennis, surf simulators, mini golf, basketball, water slides etc etc etc We chose to eat in the dinning room and did not go to the specialty restaurants . We booked our shows before we went on the ship and that was great in itself, you just showed your card and it bought up your photo We did go to a few shows including the Ice show 1977, Hairspray, Flight, comedy club and all shows had the wow factor The colour scheme on the ship was superb The biggest problem was you would need about 12 days to experience a lot of things Read Less
Sail Date August 2018
Background: The Symphony of the Sea is the largest ship we have been on. Our other cruise ships have been for around 3000 people so we wanted to try a larger ship and the Mediterranean cruise was on our punch list. We are over 60 and ... Read More
Background: The Symphony of the Sea is the largest ship we have been on. Our other cruise ships have been for around 3000 people so we wanted to try a larger ship and the Mediterranean cruise was on our punch list. We are over 60 and very active - but hopefully the information helps you understand our comments. Short summary (more after this) Pros: Lots of things to do and all of it is brand new, beautiful room with lots of storage, great service, incredibly talented actors, dancers.... Cons: Everything cost extra and cost more than the prior Royal Carribean cruises we had been on earlier, many of the music venues for dancing started later, the cruise activities were planned around the people that boarded in Barcelona...we boarded in Rome. The detail: Departure: we had taken the train into Civitavecchia the night before and took a bus the hotel hired to the port. Boarding was extremely easy and fast. We were on the ship by 1:30 pm - earliest we had ever gotten on any cruise. Only about 1000-1500 board in Rome so that made it very easy. The rest of the passengers board in Barcelona. The Ship: We quickly found the areas where the families hung out - pools and eating areas that were close by. What a zoo! We quickly learned how to avoid the chaos in the ship and were very happy even though the crowds were still present. We also found the Solarium. It has multiiple jacuzzis, tons of sunning chairs and a bar and only allows people in that are over 18. If we had had children with us, we would have learned to navigate the large pools, as we didn't - the Solarium was beautiful - sunny, calm and large enough that you didn't have to fight for chairs. Fitness Center - a bit crowded but we were able to find the machines we wanted. If you want to take a class, get there early! I tried to show up for a yoga class a few minutes before it started - no mats left but yet the class wasn't full. Restaurants - we didn't pay to get into any of the 'additional price' restaurants. We ate in the main dining room twice, the Solarium Bistro twice and the Windjammer the rest of the time. When we went to the Windjammer, we always went after 7:00 and got a table with a beautiful view - better than we could have gotten in the main dining room. Main dining room- Our server team - Sumeet and Charles were excellent and very personable. We saw them again the last day and we felt we were leaving family. The first night's meal was OK and the 2nd meal (formal night) was excellent. Solarium Bistro - go early or get reservations. We went early both nights and it was 'family central'. The kids seemed to enjoy the pasta station and so there were many families. The restaurant is lovely -- very open with lots of windows. The food was the same both nights. Bummer! It was very good mediterrean but more than 1 night of the same thing was too much. Windjammer - Timing is everything! We went when there were fewer people. The food was very good - not outstanding but enjoyable. There is a huge variety so we enjoyed the different salads and the different ethnic foods. The views from the tables were fabulous - we tried to eat when the ship was leaving port - and it was worth it. Central Park - we got coffee and had snacks in Central Park and the other eating areas. The coffee card was worth every penny! The layout was lovely and we went there several evenings to listen to a pianist and an acoustic guitarist. Both were very talented. We avoided the boardwalk (name may not be correct) where a lot of the congestion areas were - Johnny Rockets, pizza, etc. Activities - we loved Hiro (saw it twice) and Hairspray. We went back to Hiro the 2nd time to watch the technical portion of the show - the actors/dancers/ swimmers from the show held a Q & A and shared some of the technical aspects on how it was done - so it was fun to concentrate on that the 2nd time. Note - sit up higher in the audience - you will see more. - the comedy act was excellent. Every 'cruise' subject was covered - culture, buffets, ports, servers and of course, politics. It could be considered offensive so if you are easily offended don't go. - we participated in some of the games - all of which were well managed and fun. It was fun to meet people there for team games. -we didn't get to many of the bars. Neither of us drink much and we were getting up early so we missed out on a majority of the drinking and dancing (most started 10 or 10:30 or later). Not a big deal if you can sleep in. Shore tours. We only took 1 shore tour - the Bus/Boat tour to Pompei and the Almalfi coastline. The guide was good-a bit overly factual- no fun facts or interesting stories- maybe my expectations were off. Not for kids. The Almalfi coastline is beautiful. The Almalfi town we went to was a disaster....wall to wall people. Never again! We followed Rick Steve's guidebook for the rest of the ports. Barcelona - we took a bus to town and we had already bought 'skip the line' passes for the Sagrada Familia and the Picasso museum. It was easy to walk around and both museums were excellent. Palma de Mallarco - we took the bus in and walked around. Beautiful town with great shopping. We want to go back. Marseille - took the bus in and rode the Petit Train up to Notre Dame de la Guarde - fabulous view and very impressive church. La Spezia - again - took the bus in and then the train to Cinque de Terre - Corniglia. We hiked from Corniglia to Vernazza. It took about 2 hours and it was a lot of stairs/up and down. Easy to medium terrain. Definitely easier to go north than to come south! Fabulous views. We will go back and do it again along with hiking to the other towns. Vernazza was busy but spread out enough that you weren't in danger of running over people. The train from La Spezia to Cinque de Terre gets very full - people do tend to crowd in. Boarding in Rome vs Barcelona - many of the activities are geared around the Barcelona passengers - the final party (the night before Barcelona), the introduction of the crew - the day the Barcelona passengers arrived, some of the 'information sharing' was done after Barcelona passengers got on - 4th day of our cruise. None of the crew that ran the Safety Drill introduced themselves. Not a big issue but it did make us feel a little second rate. Last note: we will definitely go back to the Mediterrean - not on a cruise unless we go down to Greece. We prefer the medium size ships but would take the larger ones if that was the only choice. Symphony of the Sea was beautiful - just have to learn to navigate the crowds. Beautiful cabin - a lot of storage, comfy bed and pillows. It was nice having the sofa to sit on versus the bed. We also enjoyed the balcony. Gilbert took care of us and he was excellent. It was very quiet - not party noise. You do walk a lot going to and from the cabin to other parts of the boat. We knew that when we picked it. I thought I had picked a cabin on the port side. We only had a port view in one port - in all of the other ports, we were facing away from the port. Read Less
Sail Date August 2018
We chose Symphony of the Seas because it was a brand new ship and we wanted to give the children the opportunity to experience a cruise which could offer so many on-board experiences. We were a little apprehensive prior to sailing as ... Read More
We chose Symphony of the Seas because it was a brand new ship and we wanted to give the children the opportunity to experience a cruise which could offer so many on-board experiences. We were a little apprehensive prior to sailing as some of the reviews we read had been negative, however, we should not have worried. The ship was beautiful - the service was second to none and we had an absolutely amazing holiday. We sailed from Civitavecchia on 23rd August and the check-in process was incredibly quick and smooth. We are on the ship by about 11am and were able to explore everything and try out some of the activities within hours of boarding. The ship was quiet as a lot of guests were on shore doing Rome excursions. We couldn't get over how tastefully decorated the ship was - in all areas. We had a cabin with a good-sized ocean view balcony. It was a category 1A cabin and it was very spacious indeed for our family of 4. We thought the food was of a high quality - we ate every night in the formal restaurant and tended to eat breakfast either there or in the Solarium, which was also really lovely. Occasionally we ate lunches in the Windjammer and found the food selection there vast and good. We loved the Mexican cafe near the pool too! The activities on board were fantastic - a great variety and we rarely had to queue for things - except maybe the waterslides - but the kids didn't mind waiting at all for those. The shows were exceptional - we saw most of them twice because we enjoyed them so much. The theatre shows were West End quality and Hiro was jaw-dropping. The ice-skating shows too were fantastic. There was only one occasion when we felt that the ship was very crowded - when we made the mistake of going to the Windjammer on the afternoon of the change-over day in Barcelona. However, the rest of the time we experienced no problems with the numbers on board. We always got a table straight away for meals, had no issues getting seats in the shows, always found sun-loungers near the pools and had no problems when disembarking the ship to go ashore. All in all, we found it to be a great holiday and a fantastic ship. Would highly recommend. It was a brilliant family break. Thank you Royal Caribbean! Read Less
Sail Date August 2018
They cancel everything without telling you. Boat is WAY too crowded. Food is poor and you better likes long lines for everything. Never again on this or any other Royal Carribean ship. This was a poor experience from the start with the ... Read More
They cancel everything without telling you. Boat is WAY too crowded. Food is poor and you better likes long lines for everything. Never again on this or any other Royal Carribean ship. This was a poor experience from the start with the phone based agents being both non informed and not helpful. On-line reservations are hard to navigate and will not stick if you make any reservations prior to sailing do don't even try. Hallways on this ship are so crowded you can't move so only plan on moving around the ship in the wee hours unless you like constant lines to move anywhere. Don't even get me started on the pool deck. I don't know how the ship literally did not tip over. 9000 people trying to use a pool designed for about 50. Standing room only and the water in the pool is so gross I would not let my children near it. Wow, overall what a fail. Goodbye RCL and boy voyage for life. Read Less
Sail Date August 2018
don't know where to start. amazing ship, amazing staff, amazing shows, endless facilities. Never a dull moment, so much to do and discover. Never did any of the speciality restaurants as we felt we had already paid enough but were ... Read More
don't know where to start. amazing ship, amazing staff, amazing shows, endless facilities. Never a dull moment, so much to do and discover. Never did any of the speciality restaurants as we felt we had already paid enough but were happy with the choices and service in the MDR. We avoided the windjammer buffet as it was often packed but that led us to breakfast in the Park Café which was just what we wanted. Drink service around the pool was outstanding, never waited long to be served. kids loved the pools and slides. The shows from Hairspray to Flight, the ice show and water shows were all fantastic. Evening stuff on the Royal Promenade was also very good. The ports of call could have been better. Lost count the number of times we have docked at Naples over the years but we did a private cycle tour in Palma which was excellent (call and ride) and did the Nou Camp in Barcelona on our own. My only gripe was the amount of children in the solarium. We didn't take our 14 year old in there so very disappointed to see kids from babies to teens in there. One family was even trying to hide their young child in the big wicker chair. It seemed the crew were reluctant to say no in case of offence. We did complain to an officer and said we would take my 14 year old in if I kept seeing kids in there. However that didn't spoil anything and the ship itself was the holiday destination. Already looking at cruises next year but don't know how we going to top Symphony. Read Less
Sail Date August 2018
We chose the itinerary and found out later that we were on the biggest ship. We embarked in Rome although most passengers embarked in Barcelona. Since only about 20% of the ship was embarking, it was great! We walked right on and had no ... Read More
We chose the itinerary and found out later that we were on the biggest ship. We embarked in Rome although most passengers embarked in Barcelona. Since only about 20% of the ship was embarking, it was great! We walked right on and had no delays or lines. The port is about an hour from Rome. We are empty-nesters and had not picked the ship for all the family activities. If you are looking for romantic and quiet, this might not be your ship although we found it to lovely. I was disappointed in the food in the My Time Dining (included). Spend the money and go to the upgraded restaurants. The entertainment was good. I also enjoyed the art auction on board a couple of days. We ordered room service a couple of mornings and everything was delivered on time and hot/cold as it was supposed to be. I really liked our cabin and was very surprised how roomy a cabin with a balcony can be. Our steward was Rudy and he was the BEST!! This is a good way to see a bunch of cities but nothing cares to really staying in a country and absorbing the culture. I want to go on more cruises but will pick places I can see in a day. I really wanted more time in all three Italy ports. Read Less
Sail Date August 2018
We had an incredible time on the Symphony. As you would expect, it’s gorgeous, spacious and immaculate. There’s tons of entertainment every where you look and the staff was knowledgeable, responsive, and warm. We are a family of ... Read More
We had an incredible time on the Symphony. As you would expect, it’s gorgeous, spacious and immaculate. There’s tons of entertainment every where you look and the staff was knowledgeable, responsive, and warm. We are a family of 4, traveling with a family of 3. Kids are boys, 15, 14 and 9. For this cruise, we chose an adjoining balcony, so our boys had their own room. (It’s not as expensive as you’d think. Price it out before you pack into one room.) The space felt luxurious and huge for the four of us. We had them remove the door on the balcony between our rooms. The beds were really comfortable and the linens soft. I was surprised by the shower which had a lot of room to move around. The beds were really comfortable and the linens soft. I was surprised by the shower which had a lot of room to move around. There was plenty of closet and drawers space which would have been adequate even if we had been four to a room. The only disappointment was the toiletries which was only a bar of soap. The shower had a shampoo conditioner combo in a wall mounted dispenser. It felt a little chintzy. The excursions offered on the Mediterranean cruise were outstanding. In Naples we enjoyed Pompeii and the Amalfi coast which felt like a once-in-a-lifetime experience. We Also enjoyed the Drach caves and the open top bus in Marseilles. The leaning Tower of Pisa and Florence was a long day and I didn’t think we saw the best of Florence. We ate in the main dining room every night and were never disappointed by the food. There are some staples that they offer every night Like Caesar salad, French onion soup, shrimp cocktail, salmon, steak, etc. They had four or five dishes that were unique and changed each night. Our servers Aris and Dewa were the best servers we’ve ever experienced on any cruise anywhere. Our glasses were always full, food was always hot and there were always extra dishes for a table to enjoy. You can purchase lobster, but it is never offered free which is unusual for a cruise. Our teenagers spent a lot of time at the teen club. We were pleased that there was a 1 AM curfew and surprised that are teenagers took advantage of that. There were activities for our nine-year-old but the kids area felt more like school than someplace fun, so he never went. However, he enjoyed the slides, the mini golf and the wave rider. He was certainly never bored. We watched most of the shows. Flight, 1976, and Hairspray were Outstanding. Hiro was impressive, but slow in parts. The comedian was offensive and political to the point where the Republicans in the audience stood up and were insulted by the comedian and the audience until they left. Not exactly a great cruise experience. We loved that there were guitarists throughout the ship in the evening. Another memorable highlight was the escape room. We also enjoyed the kitchen tour immensely. The biggest delighters: - champagne upon boarding and on the last night of dinner - our dining room servers and experience - impressive ship - lots to do. What could have been improved: - 9 year old was crushed that he couldn’t join the escape room ( even though we had all the spaces in the game) - lobster is always offered at the captains dinner (can be purchased) - ditch the comedian from the 8/2 sailing, his behavior was unacceptable and it was uncomfortable - nice toiletries should be table stakes. ( soap and shampo/conditioner is available) - families need laundry rooms, not $4 per underwear service (ask for the $25 per bag service) Read Less
Sail Date August 2018
Just WOW!!! Everything about this ship is amazing, where do I start. Booked a 7 night med cruise with my partner, and our best friends and their 2 teens joined us. We boarded in Rome (not the main embarkation port of Barcelona). ... Read More
Just WOW!!! Everything about this ship is amazing, where do I start. Booked a 7 night med cruise with my partner, and our best friends and their 2 teens joined us. We boarded in Rome (not the main embarkation port of Barcelona). TOP TIP, if you ever get this chance take it, no delays, no queues, on the ship 10 mins after arriving at the dock, and similar when leaving!! The ship is huge, and even with 6000+ people it never seemed crowded at all. We saw 2 shows in the theatre which were both great, the 1977 ice show was the best show ever, and the HIRO aqua show was also brilliant. We ate in the MDR 4 nights, food and service was 10/10. We booked a 3 dining package and ate in Chopps, 150 Central Park and Wonderland. All 3 places were amazing meals, 150 being our highlight. There is so much to do on board that we didnt get around to doing everything even on a 7 night cruise. By far our favourite cruise ever, the staff were without exception 10/10, couldnt do enough to help us and make our holiday even more special. Being very lucky to have travelled extensively, this is up there with any other holiday ive ever taken. Everything was 10/10, and im a harsh critic!!! Read Less
Sail Date August 2018
I have just read a critics review and I am astonished.As a family of 21 celebrating a special birthday we had the most wonderful trip aboard this fabulous ship.. The food was amazing and the staff were ALL exceptional..so I can’t ... Read More
I have just read a critics review and I am astonished.As a family of 21 celebrating a special birthday we had the most wonderful trip aboard this fabulous ship.. The food was amazing and the staff were ALL exceptional..so I can’t understand the gripes of the critic.. The onboard entertainment was very good especially the Aqua show..absolutely fabulous and thoroughly enjoyed by the whole family including our eleven grandchildren ages ranging from 19 down to 4 years. The staff couldn’t do enough for us.All public areas were kept very clean. The news sheet delivered each evening kept us informed of all that was happening the following day. As a family we had the most brilliant holiday and we are still talking about it..One of the youngest grandchildren when we were home a few days want to know could they go to Windjammer for tea!! So thank you to one and all for a very memorable time.. Read Less
Sail Date July 2018
My better half and I don’t usually go to the Mediterranean in July because of the heat but my 13 year old niece and other family members came with us so we where tied to school holidays. We chose the ship as we had always fancied trying ... Read More
My better half and I don’t usually go to the Mediterranean in July because of the heat but my 13 year old niece and other family members came with us so we where tied to school holidays. We chose the ship as we had always fancied trying a mega ship and Royal Caribbean tend to be very child/teen friendly. Criteria met ! The ship was well signed throughout and we never got lost once. The ship was spotless with lots of choice of entertainment. The food in the main restaurant was tasty with excellent service. The Windjammer always had a wide choice of tasty options. Combine these with a never ending supply of pizza and the onboard activities and a happy 13 year old is the result. The cabins where the most spacious we have experienced with lots of storage. This was cruise number 6 for me and my girlfriend by the way. The itinerary meant that in most ports we where able to do our own excursions. Which is what we like. 2 negatives :- We where unable to find an outside area to sit and have breakfast as we do on other ships. The casino absolutely stinks of smoke already. A new ship and it’s bad already ! We found ourselves going out of our way to avoid this area instead of calling in. Read Less
Sail Date July 2018
Just back from a fantastic cruise on Symphony from July 12-19. For a ship with over 8,000 people, the only time we ever felt the crowds was during our sea day at the pool. Never waited at the bar, for coffee in the morning, or to ... Read More
Just back from a fantastic cruise on Symphony from July 12-19. For a ship with over 8,000 people, the only time we ever felt the crowds was during our sea day at the pool. Never waited at the bar, for coffee in the morning, or to exit or enter the ship. Embarkation for Rome took 10 minutes. Cabin was well organized with plenty of storage. Glass shower door a significant improvement over a shower curtain. Dining was very good. MDR significantly better that our experience on Radiance a few years ago. Chops and 150 Central Park were great; Hooked was a bit hit and miss but overall very good. Windjammer was typical, with some fantastic international options. "Americana" options (hamburgers, hot dogs, breakfast options) were absolute dreadful. Used room service for continental breakfast every morning (no charge). Hairspray was a Broadway quality production. I was blown away by Hiro. Diving from 50 feet into that little pool. It was crazy! Flight started a bit cheesy but improved over time and the production factor was out of this world. Didn't see 1977. Service was great from top to bottom. Room was always spotless when we returned from eating or from an excursion. Traveled with a 12 and 13 year old, and my elderly parents, and it really appealed to all ages. Had 3 rooms between 6 people. Never used the kids club as we were always so busy during the day. Would absolutely due it again (although I will need to save up for a few years- not a cheap trip)! Read Less
Sail Date July 2018
Symphony of the Seas is an absolutely incredible ship! We were lucky to get it in the Mediterranean during the six months it is sailing there before it moves to the Caribbean! Overall, the cruise was enjoyable and so much fun for everyone! ... Read More
Symphony of the Seas is an absolutely incredible ship! We were lucky to get it in the Mediterranean during the six months it is sailing there before it moves to the Caribbean! Overall, the cruise was enjoyable and so much fun for everyone! We were a group of ten people of three generations and none of us ran out of things to do, places to see, or food to eat! After reading mixed reviews, I was skeptical about the dining onboard but was pleasantly surprised as all the food was delicious! The service in all of the restaurants and in the main dining room especially was fast and all of the staff onboard was super nice and helpful. In addition to the main dining room there are several restaurants like Sorrentos Pizza and windjammer that are also included in the dining package. The ship was never to crowded, even though there were a lot of people on board. The only issue we encountered was a long wait for the elevators sometimes. Our stateroom was on the eleventh deck and we often chose to take the stairs to the fifteenth deck (where the activities and pools are located) because of the wait for the elevators. The flow rider, ultimate abyss, and zip line lines were always relatively short and all three were very fun!! The shows were incredible, we saw HIRO, Flight, Hairspray, 1977, and iSkate 2.0, all of which we loved, especially iSkate and HIRO. The shore excursions we chose were excellent and getting on and off the boat was easy. Embarkation and disembarkation were both super fast and easy, but that may be because we got on and off in Rome and the main port of embarkation is Barcelona. Our stateroom was clean and a pretty good size. We had a two person king room with a balcony overlooking the boardwalk and loved it! All in all, our first cruise was amazing and I would highly recommend symphony to anyone, especially families! there is something for everyone, both during the day and at night! Read Less
Sail Date June 2018
Overall the cruise was INCREDIBLE. This was my families first cruise and we were very impressed. The service was great and staff was very nice. There were several included restaurants or cafes that had great food options. The lines for ... Read More
Overall the cruise was INCREDIBLE. This was my families first cruise and we were very impressed. The service was great and staff was very nice. There were several included restaurants or cafes that had great food options. The lines for activities were not that bad considering how many people were on the ship, and the ship was not nearly as crowded as I’ve heard. The ice, theater, and water shows were for the most part all amazing! The only down side was how slow the elevators were. Also, you have the options of getting wow bands, which are kind of like your seapass card but you can’t use them for getting on and off the ship, but you can still pay for things with them, or use them to get your activity band to ride the flow rider, zip line, and water slides. I would definitely recommend this cruise for families!! Read Less
Sail Date June 2018
out of 5 I would put this cruise at 2.5 simply because more things annoyed me than I was impressed with and expectations were so high So many things to say good and bad so I will list in point form: Good: - Massive ship with lots ... Read More
out of 5 I would put this cruise at 2.5 simply because more things annoyed me than I was impressed with and expectations were so high So many things to say good and bad so I will list in point form: Good: - Massive ship with lots of amenities and cool areas -Great entertainment -Specialty restaurants are fantastic -Staff was accomodating -great innovating ideas -great shore excursions Negative: -Main dinning room and Buffets were below par on taste and menu options -Nickel and dimmed everywhere for example charging $2.50 for a small bag of popcorn at the shows -Lack of activities advertised on the cruise compass on sea days -The ipads at the shore excursion area on the ships didn't work all week -The photography systems designed to find photos of you did not work and the staff were not able to help much, we had to sieve through thousands of photos to find ours -Our room was tampered with such as the magnet being taken or someone placing beverages orders on the outside of our door which we did not make -Buffets shut down periodically throughout the day leaving me frustrated with limited free options if I was hungry at that time -Buffets and almost all complimentary food options shut down around 9:30pm meaning no late night buffet. Only free food options past 9:30pm is Sorentos pizza or the cafes where is mostly sandwiches. Seems as though Royal Caribbean is trying to force people to go to the Specialty dinning options if you are hungry at night -Some stuff was way over priced for example: PAYING $16.84 FOR A MOJITO!!!!! absolutely insane and pissed me off. Read Less
Sail Date June 2018
Symphony of the Seas Ratings
Category Editor Member
Cabin 5.0 N/A
Dining 4.0 3.8
Entertainment 5.0 4.4
Public Rooms 5.0 4.3
Fitness & Recreation 5.0 N/A
Family 5.0 4.2
Enrichment Activities 3.0 N/A
Service 4.5 4.3
Value for Money 4.0 N/A

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