Whilst not everything on the ship is working, deck 19, the rest of the ship is fantastic. We had a mini suite. Thd cabin is well appointed, slightly disappointing that there was no coffee machine in the cabin but as we could get fresh coffee and drinks on the lido, literally just a 1 min walk from the cabin or use ocean now delivery, so not the end of the world. The restaurants are fantastic with ...
Ship wasn’t ready to sail.
Customer service was horrible!
Not enough seating in Eatery and Arena.
Most show in Arena were rock music, sound was too loud for ears, could damage hearing in long periods of time.
Huge ship, but felt so crowded.
No quiet public area, except Dome which didn’t open till our second half cruise starting 4/8/2024.
Bed and pillows were comfy, nights were ...
This was the third sailing of the vessel, so a bunch of stuff was not yet operational which is why she gets 4 out of 5. The itinerary was great, the staff was some of the best drawn from across the Princess fleet and it showed. The ship was brand new and gorgeous, and the glass door showers, sofas in balcony rooms, and revolutionary smart elevators were welcomed innovations that made the trip more ...
The room looked nice but opened the curtains to the balcony and turned around to see hair from previous guests everywhere and something had been spilled all down the front of the table and fridge. Nothing seemed to be sanitized ( same dirty rag to wipe down tables without a spray of disinfectant on all outside deck areas and the Eatery tables). In the Eatery breakfast and lunch served the same ...
I want to give a fair review although this is the worst of my cruises after their staff refused to return items we lost in the cabin.
We ended up on this cruise for the last minute due to change of other travel plans. Before booking I read all the negative reviews of this cruise company and viewed many youtube videos with ship tours, and most of them quite neutral. I thought I knew what to ...
Looked forward to sailing on what was promoted as a fantastic ship. However. venues too closed in a nowhere for a quiet drink before dinner as everything took place in the piazza. On Plus package and ket getting charges fro drinks I never had. No shows, No Park 19, No Dome events. this list could go on. Even paid a supplement for speciality and was charged service charge on top of that.
Do not ...
We picked this cruise originally as it was to be the 3rd cruise on Sun Princess as it turned out it was the inaugural cruise which was more expensive at the time of booking but we felt by the 3rd cruise all would be working what a mistake!!!
Princess should have let us know before we travelled that the theatre and park 19 would be unavailable to us instead just giving 60$ each when we on board ...
Imagine this scenario: Princess Cruiseline sends out an email to booked passengers for the 2/28 Inaugural (by default after 2/8 and 2/18 were canceled) cruise. The email discloses that, despite their best efforts, the ship just isn't quite ready yet. Never the less, they have decided to sail as planned vs canceling outright. This fantasy email gave passengers the option of rescheduling to a ...
1) No production shows. The arena isn’t ready and actors need to rehearse. Everyone was given a $60 credit.
2) Santorini port visit was cancelled. Something about the cable car in town was undergoing maintenance. Crete was substituted.
3) I’d suggest making dinner reservations each night in horizons level 6 or 7. Then if you want to go to a speciality restaurant jsut cancel the horizons ...
Staff is great and they out of their way to please customers.
Food is below average and repeats every day.
Ship layout is amazing and provides feeling of a smaller ship. Nothing is ever crowded.
Reserve balconies are good for one person. However the room a spacious.
Spa wasn't fully ready.
Onboarding was smooth even for a large ship.
Cost management is very obvious. Big shows ...