Regent Seven Seas Explorer Cruise Reviews for Luxury to the Mediterranean from Rome (Civitavecchia)

Unfortunately, The Regent Experience was not even close to what we were expecting. 1-. The staff is great and friendly, but there is no leadership and lack of training. That results in very poor service and sometimes no service at all, a lot of confusion and frustration. To be able to get a drink or a soda, was at times imposible. 2-. The quality of the food is average at best, I would ...

The best of the best new ship.... Luxury "All Inclusive" Every part of the cruise from the beginning up until the last 2 days. 14 day cruise. here is why this is important and relevant. 1. The "cruise consultant" was very terse and abrupt. this was the person responsible for booking future cruises. i was so excited about this cruise. *(grand suite, spent more than $50,000 for 14 days ...

This was a disappointment made less pleasant by negative customer relations attitude. To put into perspective we are regular Regent cruisers in recent years (having also used Seabourn and Silversea), and indeed have a further cruise booked with Regent in 2017 on Voyager. Overnight in Rome was in a good hotel to which we would return - the Westin Excelsior. Well positioned too. Regent agent ...

I have always been a Regent fan and was excited about the prospect of a new ship with an interesting itinerary. I am at the gold level and have been on each of the Regent ships. Overall, I was underwhelmed. The ship is physically beautiful and your first response is Wow! However, the wow effect lasts only so long. We were in a Penthouse A. We chose this level because it was supposed to have ...