5 Rome (Civitavecchia) to Mediterranean Princess Sky Princess Cruise Reviews

We sailed on the Sky from 11/10/19 - 11/17/19. The ship is beautiful and huge. Cabin: Our mini-suite was roomy (for a cruise cabin). There were several outlets (both US and Europe) so we didn't need our extension cord with extra ... Read More
We sailed on the Sky from 11/10/19 - 11/17/19. The ship is beautiful and huge. Cabin: Our mini-suite was roomy (for a cruise cabin). There were several outlets (both US and Europe) so we didn't need our extension cord with extra outlets. There are also USB outlets in the lamps.The issue that we had with the cabin (E202) was that we could hear music. We were not sure if it was from the theater, piazza, or somewhere else. Food: There is a large choice of restaurants (several for an extra cost). We did not care for the buffet food at all, but we were glad to see that they had 3 sinks at each entrance to the buffet and that staff was enforcing that passengers washed their hands before entering the buffet.Not one case of norovirus reported on our cruise. The food in the MDR was good but not great. I would have expected great like our other Princess cruises. The really bad part was the speed of service. Every dinner in the MDR was over 2 hours because the wait for food and drinks was extremely long. I am not certain what the issue was. The servers were extremely nice though. The Crown Grill was superb! We could not have been happier with our meals. Food and service were excellent. And believe it or not, took less time than in the MDR. Like on all Princess ships, we loved the International Cafe where we could get light snacks and specialty coffees. The pizza and appetizers at Alfredo's were very good, but again the service was slow. Spa: The services and the personnel at the spa were great. Again, noise was the issue. During my massage and during my wife's facial, we could hear music. I never experienced this on any other ship, let alone Princess.This may be because the spa was on deck 5 when I remember always seeing it on the higher decks. Shore Excursions: There were a huge amount of shore excursions. The ones that we booked were good. Entertainment: Take 5 lounge is great. Very relaxing place to sit and have a drink and have some conversation. The main shows were somewhat underwhelming. The escape room which we were looking forward to was not open yet. All in all, it was an OK cruise but not great. I would almost say that it was a great Carnival cruise at Princess prices. Read Less
Sail Date November 2019
We sailed on the third cruise of Sky Princess, 7 days in the Med. This was our 19th Princess Cruise so we do have a basis of comparison. I echo the sentiment of a previous reviewer about the inadequate elevators. The forward bank of ... Read More
We sailed on the third cruise of Sky Princess, 7 days in the Med. This was our 19th Princess Cruise so we do have a basis of comparison. I echo the sentiment of a previous reviewer about the inadequate elevators. The forward bank of elevators, outside of the Princess Theater, had only three of the four elevators in operation for the entire cruise. This is one of the busiest locations on the ship. The operating elevators through out the ship were extremely slow. Or was it too few elevators for the number of passengers? The earlier reviewer didn't mention the Nora virus. The second cruise was plagued by the Nora virus, passengers and crew members. Between the second cruise and third cruise boarding there was additional sanitation of the ship, which delayed boarding, room availability and embarkation. During our cruise the Captain reported several times a day about the enhanced sanitation required. Between 9 - 14 passengers "reported" being ill during our 7 day cruise. As a result, enhanced sanitary procedures took place everywhere. This was most notable at the buffet where everything was served. Passengers were not allowed to touch serving utensils, dishes, glasses, etc. This was an additional burden on the crew as well as passengers. This was our first experience with the "Medallion" and it worked most of the time. Several crew members complained about them. There was a learning curve to their usage. Food was very good and there were a number of new, for fee, dining locations. Sabatini's menu had changed, no steak and several other item changes.. Ship shops were definitely up scaled, more expensive and we had just been on the Sapphire Princess the week prior. We watched rehearsal for a new "production" show but the Sky Princess offered only one "production" show for the trip...Rock Opera. The show received a standing ovation but others complained later about how loud it was. Read Less
Sail Date November 2019
The ship is new. We got a Norovirus alert the day before we got on. Yes hard to believe a new ship with Norovirus. The crew was diligent and worked hard so that by the time we completed the 14 day cruise everything was back to normal. ... Read More
The ship is new. We got a Norovirus alert the day before we got on. Yes hard to believe a new ship with Norovirus. The crew was diligent and worked hard so that by the time we completed the 14 day cruise everything was back to normal. Nonetheless it still prevented us from doing the galley tour as part of the Chef's Table. The staterooms are nicely appointed but with light colored carpet in the hallways the carpet is already starting to show stains. More importantly the elevators are in a word "screwed-up". They seem to trying different "solutions" for the elevators but for some reason the "solution" is evading them. Doesn't seem like rocket science. The staff is sketchy. Our steward Leonardo was excellent. The service staff in the common areas and dining rooms however lack experience and often are not attentive- it was hard to get a drink. Likewise the food is uninspired. Lastly, this is a new Medallion Class ship. What a pain. The process to get online requires tech expertise most cruisers lack. Likewise the app interface is not intuitive and awkward to navigate. Moreover the app promises access that it fails to deliver eg. the ability to order a drink online! Read Less
Sail Date November 2019
This was a seven day mediterranean cruise I took with my two sisters. We chose this ship because we were limited to this specific week and there weren't that many choices for a seven day cruise in November, plus we were excited to be ... Read More
This was a seven day mediterranean cruise I took with my two sisters. We chose this ship because we were limited to this specific week and there weren't that many choices for a seven day cruise in November, plus we were excited to be on a new ship, the Sky Princess had just launched a few weeks prior. Overall, we had a great time, the ship was new and clean, staff were helpful, excursions were fun and mostly the food was very good. I've been on Celebrity, HAL, NCL mainstream lines as well as Crystal. I was looking forward to the Princess brand, having heard good things and thought it would be on par with Celebrity and HAL. I was somewhat disappointed and would probably choose the other two over Princess in the future unless the itinerary was what I really wanted. I'm not saying that Princess was bad, just a little below what I expected. For a brand new ship I was expecting some wow or surprises, but everything just was average and the same. This was a medallion cruise and that was the major innovation encountered. Not sure if it added that much to our trip other than not having to scramble for a card when needed. But it did help when ordering, as we had the drink package the bartenders did not have to verify anything and the ordering on your cell phone was pretty cool when I tried it, it worked for drinks but food was slow and came cold. Also, there are some privacy issues with medallion such as your default photo comes up as you pass the interactive screens throughout the ship as well as the full names of all the individuals in your cabin are listed on the screen outside your door. Other things I was underwhelmed with were the shower curtain still being used on a brand new ship, the specialty seafood restaurant we tried was no better than the main dining room, there were few occasions of rude staff both to me and observed to other guests, and I found the other guests in general to be more pushy and rude than comparable lines - not everyone of course- but more than there should be. Some issues may have been due to noro being on this cruise when we boarded and despite the crew's best efforts it was never fully eradicated causing so much extra work for a new ships crew (those touch screens throughout the ship may not be the best to avoid noro). Embarkation was delayed several hours. Our cabin steward was great and always cheerful, but it was obvious the poor guy was exhausted, as were much of the staff. So maybe these combined issues contributed to some of the issues we observed. We ate most meals in the main dining room and Alfredos, these were mostly very good. We tried the buffet once, but there were long lines due to the noro and the fellow passengers were pushy and rude. As noted the specialty restaurant was fine, but not special. We only went to one show with the singers and dancers, it was quite good. We didn't do any trivia or similar activities. As a port intensive cruise, we were not on the ship during the day much, but the one sea day was fun to spend on the outside loungers of which there were many to spare. The Princess excursions we took were either good or very good. I wished there were more enrichment activities, I didn't see any on the dailies (only port talks which were at inopportune times). Overall a good time, maybe my expectations were a little high. Read Less
Sail Date November 2019
My husband and I were on the 28-day Grand Mediterranean Adventure on the Sky Princess, the fourth in the line of Royal-Class Princess Ships. The cruise was early of the inaugural season, and it wasn’t without some bumps, but overall, we ... Read More
My husband and I were on the 28-day Grand Mediterranean Adventure on the Sky Princess, the fourth in the line of Royal-Class Princess Ships. The cruise was early of the inaugural season, and it wasn’t without some bumps, but overall, we believe the Sky Princess is a good ship that offers something for everyone. Overview: The Sky Princess is an exquisite addition to the Princess Cruise Line’s Royal-Class ships. Returning guests will find many well-loved familiar features, such as the multi-story Piazza Atrium, International Café, the Vines Wine Bar and an expanded Princess Live. There is also a new gathering spot, Take Five, a large jazz club that offers a terrific location for those seeking a cocktail and some quiet jazz music. It’s worth noting that this was a somewhat controversial move; Take Five supplanted Crooner’s and the Wheelhouse. Perhaps in response to the outcry from passengers, the Enchanted Princess, the next in the Royal Class line, will offer both Crooner’s and Take Five, according to the cruise line’s website. The ship also features an all-new Phantom Bridge escape room, although it was not ready when we boarded. We heard it would open during December 2019. Service: We were told on several occasions that the staff for this inaugural cruise was “hand selected.” If that’s the case, they selected well. Throughout the ship, service was, as far as we are concerned, five-star. Yes, guests will be asked to wait for a table during peak times for Anytime Dining, but that’s to be expected. We found the table service in the Main Dining Room and the Specialty Restaurants to be outstanding. Captain and Cruise Director: Captain Laakkonen was among the best we’ve experienced on the Princess Line. His noon briefings from the bridge were always entertaining, and we were impressed with the number of appearances he made throughout the day, including a Cruise Director Q&A that was informative, entertaining and humorous. Our Cruise Director, Alex Yepremian was also among the best we’ve experienced on Princess. He was thoroughly involved in guest activities and maintained an upbeat presence 24/7. We’ve never seen a Cruise Director who was so visible, and guests seemed to love it. Cabins: We love the new softer, and more spa-like, look of the cabins. In addition to the traditional plugs, the lamps feature USB plugs for charging computers and smart devices. Our balcony felt slightly larger, but we can’t fact check that. We did enjoy our time on the balcony, which featured two lounge-like chairs that recline as well as a small dining table. Unfortunately, the extra interior chair and table has been removed from the cabin, leaving only one desk chair. At times when we ordered room service, we moved the balcony chair into the cabin. It is also possible to request a larger “dining” table for a meal, but it made for crowded service. Bathroom: We were happy with the bathroom. The shower, while small, was serviceable. We were particularly impressed by the water pressure, which was outstanding. Others have noted the odd placement of the toilet roll under the vanity, but that area offers additional storage if you prepare for it. We brought a tray that we bought at Target (Dimensions - 13.78 L x 10.24 W x 2.4 D) that quite coincidently fit perfectly under the vanity. I stored my make-up there and moved it to the desk/vanity area when applying make-up. Gym: The gym on this ship is enormous, with something for everyone. We were particularly pleased that, while crowded, we never had to wait for a treadmill. On the other hand, we were extremely disappointed that the treadmills, while brand new, did not offer any fan feature whatsoever. This, combined with the stale air frequently found in a crowded gym, made for an uncomfortable experience. Otherwise, the gym was five-star. Dining: We really enjoyed the menus in the Main Dining Room. Because we were onboard for 28 days, there were several “repeat” menus, but there was enough variety that we were typically quite happy with our options. Buffet: The buffet is enormous and well stocked with a variety of International foods. We don’t tend to eat at the buffet, but on the occasions that we did, it seemed that there was something for everyone, although clean and available tables could be hard to come by. Speciality Restaurants: Bistro del Mar: Bistro del Mar was a major disappointment for us. As background, we had not heard great things about the specialty dining restaurant, but we like to try things for ourselves. The escargot fried balls appetizer was greasy and almost inedible (and we love escargot). My husband’s duck was serviceable, although he admitted that he makes better duck at home. I ordered the fish and chips, which presented more as fish sticks just a bit larger than French fries. Overall, a big disappointment. But the most disturbing aspect of Bistro del Mar is its placement. It’s an on the Promenade Deck 7 overlooking the Plazza. There are no doors or any form of soundproofing to separate activities occurring in the Plazza. That would be fine if the Plazza were featuring a string quartet (as it often does), but on the night we dined, they were hosting some sort of disco trivia night. To add insult to injury, in addition to ambient sound, they actually broadcast the disco trivia festivities into the speakers in the restaurant. We left before dessert in frustration. Sabatini’s: In the past, Sabatini’s has been more of a “chef’s table” experience, where most courses are preselected for you and you have a choice among a few items. The new menu offers more choice, but we found it slightly less satisfying. The fondue was actually more of an overly rich soup, although the pasta dishes were (as always) absolutely delicious. The main dishes were quite good, but, overall, we prefer the “old” Sabatini’s. Ocean Terrace: We loved the sushi bar, which features something for everyone (even those who don't like sushi.) Prices were outstanding there and they offer nice appetizers with purchase of a drink. The Ocean Medallion Experience: This is where Princess will (eventually) shine. They are currently treading a thin line because a portion of their guests are older and would prefer to leave their smart phones (if they have them) at home. We, however, loved it, and look forward to the day when it adds more functionality, including daily menus, a full listing of program activities, etc. Currently, our favorite Medallion features include the “find a shipmate” feature that allows you to locate friends on board, as well as the feature that allows your Medallion to open your door upon arrival. We found the feature that allows you to order a drink delivered to your table to be overly difficult to use. We did figure it out, but it was glitchy during our voyage, and often didn’t register the orders. In the end, we mostly opted to stand in line at places like the International Café, although it’s easy to see that this feature will be terrific once it gets worked out. Shops: It appears is much more space devoted to shopping, a trend we’re seeing more often on cruise ships. We don’t shop in the stores – they tend to be overpriced and we’d rather spend our money ashore – but it did seem that folks were enjoying the shopping experience. Library: The ship no longer offers a library, much to the disappointment of many guests. There was, however, a “mobile library” that featured a range of new best sellers. Guests found this difficult, because the mobile library was available only during brief times. Cruisers on the Sky (or other future Royal ships) would be well advised to bring their own books, or download them to their smart devices. Production Shows: Seeing a production show requires advance preparation (the Princess Theater does not offer adequate seating), so guests must try to get to their seats at least 30 minutes in advance. We’d heard great things about a new show called “Five Skys,” so we arrived at the theater an hour prior to showtime and were among the last to get a seat. We were blown away by the costumes, dance, singing and staging. The storyline for “Five Skies” is odd at best. It’s built around a gamer (yes a gamer) who is trying to reach all the “fifth sky.” I’m not sure why Princess thinks there will be gamers in the audience, since they make up a small and very specific portion of the population. Coincidentally, my husband is a serious gamer (he loves international travel because he can collect unique Pokémon characters), but even he found the premise for the show ridiculous. Storyline aside, though, it was thoroughly entertaining. Medical: Unfortunately for me, I had an opportunity to experience the Medical Services on board the ship. I had contracted an acute upper respiratory infection that required treatment. I found the medical professionals on board the Sky to be top notch. They triage guests efficiently, and treat all with respect. Because I had a fever, I was put into isolation until my fever was normal for 24 hours. It took 48 hours, during which time I discovered that those in isolation can order room service off the Main Dining Room menu, which is a nice touch for those who want it. Lotus Spa: Shortly after being released from medical isolation, I decided to treat myself to a hair styling in the Lotus Spa. While the wash and blow dry was fine, I must say the tactic of “hair shaming” – pointing out dryness, lack of body, etc. – in an attempt to upsell to a conditioning treatment to be tasteless. I’d have had no issue with an offer to add a conditioning treatment, but my stylist talked throughout my blow dry session about the quality of my hair. It was extremely unpleasant and I made a note not to return. Enclave: The Enclave is a favorite spot for us during sea days. It’s pricy, but if you have sufficient on-board credit (as we did by combining a $1,000 OBC Landmark Sale with $300 in Future Cruise Deposit dollars and a $250 Shareholder OBC), it is, in our opinion, a terrific expenditure of dollars. It should be noted that the Enclave is a very different product to the Thermal Spa on pre-Royal class ships. The Thermal Spa is nice, but does not in any way compare to the luxurious offering of the Enclave, which includes 12 hot loungers, steam showers, three spas and a large hydro pool. In the past, we were told passes were limited to 40, but we’re not sure that they were as limited during our voyage. It was, at times, quite crowded, with people having to wait a bit to get a hot lounger, which is “home base” during a visit to the Enclave. Read Less
Sail Date November 2019
Sky Princess Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.5 3.7
Entertainment 5.0 3.5
Public Rooms 4.5 4.0
Fitness Recreation 5.0 4.0
Family 4.0 4.0
Shore Excursion 4.5 3.6
Enrichment 4.0 3.1
Service 4.0 4.0
Value For Money 4.0 3.7

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