"Putting the medical centre experience aside, the senior crew members on Oceania Riviera did not seem to be as well focussed on customer relations relative to our experiences with other cruise lines e.Three days from the end of the 21 days cruise, I visited the Riviera's medical centre with a persistent but not particularly troublesome cough: the purpose of the vist was to ensure that I was not contagious to other passengers...."Read More
CraigMc
6-10 Cruises
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Age 79s
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1-10 of 60 Rome (Civitavecchia) to Italy Oceania Riviera Cruise Reviews
Always wanted to see Italy, Greece, and love to cruise! Beautiful ship, friendly staff and guests from all over the world! We were pampered, entertained , delightful restaurants, smooth sailings d fun excursions!
We found the private deck and hot tub! We love the salad options! We had a wonderful Cod sandwich at the Wave for lunch! Always a table ready for us to dine! Our butler took good care ...
We just returned from 10 days on the Riviera, and we had an amazing time! This was our second cruise with Oceania, having sailed on the Marina last year. We found every member of the crew to be so friendly, helpful, and professional. We were always greeted with a smile. My husband and I definitely felt spoiled by exceptional service from everyone we encountered, from our cabin steward to wait ...
Our first cruise with Oceania after enjoying cruises with Silver Seas, Holland America and Cunard. Food was generally excellent, but speciality restaurants need to be booked well in advance as large groups book in bulk. Buffet was certainly no better than our experiences with lower cost cruise lines. Recently refurbished balcony stateroom was very comfortable with a well designed and relatively ...
Read reviews and think thrice before booking an Oceania cruise.
We booked the Goddesses to Gondolas cruise because of the pleasurable experience we previously had on (pre-Covid) Oceania, and we wanted to try out the newly-refurbished Riviera.
We booked this cruise more than a year before the sailing because we were told by our travel agent that these cruises sell out fast. If we had the ...
We choose this cruise go to different areas than we normally cruise. We wenton several excursions. They were very pricy and just ok. The room was wonderful. The food at the specality restaurants was not good . The steaks were grey in color and had a bad taste. The same for the lobster. So we ended up eating the rest of the trip in the buffet. It was alot more limited than any cruise i have been ...
Having cruised with Oceania on a few occasions prior to covid they were 1st class, our latest cruise post covid on Riviera Rome to Trieste April 7 - 14 was certainly not up to the standard we had previously experienced. It would appear that costs are are more concerning to the company than guest experience. Food was good but arrived cool, the Grand Dining room food was obviously kept under heat ...
Embarkation for us was easy, not so for my sister they had no record of her. Took ages to sort it out when onboard she had the same problem and then the next day !
We have been on the R class ships a few times and have to say we prefered the size and space of the Riviera. The cabins were a little more spacious and the bathrooms a massive improvement, we found there was plenty of storage and ...
When Crystal sadly went bankrupt Oceania were among the alternatives we tried out. Here are our findings.
Oceania try to carve out a space for themselves between the mass market and the luxury segment. If you ask me they are closer to the former than the latter.
THEIR BOOKING AND ACCOUNTING SYSTEMS are designed exclusively to prevent any wrongdoings by the staff in favour of the customer. It ...
We booked this cruise as it had been several years since we last visited Europe and we liked this itinerary. This portion of the trip embarked in Rome, we stayed at the W Hotel, a brand new property with excellent and clean accommodations and outstanding service. Would not hesitate to rebook there. We contracted with Rome cabs to transfer us- the dad dropped us off right in front of the ship. ...
We originally scheduled this cruise for April 2020, then COVID-19 resulted in cancellation. We were rescheduled for August 2020, with a different itinerary but again, COVID resulted in cancellation. We had challenging and frustrating interactions with our Oceania agent to the point where if we didn't lost our investment we would have cancelled altogether. To be honest, we were sort of numb by ...