Cruiser Rating
Featured Review
Beautiful ship horrible shore excursion team and customer service
"Getting off in Portugal was also quick .Getting on in Rome was simple ...."Read More
Sail81
10+ Cruises
•
Age 60s
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1-10 of 325 Rome (Civitavecchia) to the Mediterranean Norwegian Epic Cruise Reviews
Review for Norwegian Epic to Europe - Eastern Mediterranean
GlobalTrekker000
6-10 Cruises • Age 50s
This was literally the worst experience I have ever had on vacation. The staff were inept, their english terrible. They ignored all requests regardless of how serious. I was not alone in noting this, having met dozens of passengers with the same issues with the Guest services staff. The cleanliness of the cabin was horrible. I found the previous passengers trash under my bed, which remained there ...
Read MoreSail Date: November 2022
Cabin Type: Mini-Suite with Balcony
Review for Norwegian Epic to Europe - Eastern Mediterranean
Sail81
10+ Cruises • Age 60s
Lovely ship ! Getting on in Rome was simple . Getting off in Portugal was also quick . Food was great in the main dining rooms, so so at Buffetts, Osheehans not as good on this ship. hotdogs and hamburgers were not edible. All housekeeping dining , guest services staff wonderful and friendly! all except the dreaded shore excursion team! in particular the assistant manager! how on earth is it ...
Read MoreSail Date: November 2022
Cabin Type: Studio
Traveled with disabled person
Review for Norwegian Epic to Europe - Eastern Mediterranean
DolphinZJ
10+ Cruises • Age 50s
I have cruised dozens of times, but this was my first cruise with NCL. The problems started before the cruise; I called to see if any room upgrades were available and was told yes and that it would be free. This seemed odd, but the phone representative seemed sure. So I agreed. Weeks later, I called wondering why I still had no air reservations and was told this would be done 30 days before ...
Read MoreSail Date: November 2022
Cabin Type: Studio
Review for Norwegian Epic to Europe - Eastern Mediterranean
Boschmann
10+ Cruises • Age 50s
I’ve been sailing NCL since 2010 and truly enjoyed their suites and style of cruising. But by 2017 the new management’s constant customer unfriendly changes and cutbacks had me questioning the overall value of NCL. Watching NCL produce ships with race tracks, laser tag, video arcade pavilions, ever larger Vibe areas and more for-fee areas at the cost of included public spaces made me wonder if I ...
Read MoreSail Date: November 2022
Cabin Type: Aft-Facing Penthouse with Balcony
Review for Norwegian Epic to Europe - Eastern Mediterranean
Markanddonna
10+ Cruises • Age 70s
Our Most Challenging Cruise and Trip to Date: 22 days from Rome to Israel
In November 2019, we had been on a wonderful B2B cruise in the western and eastern Mediterranean on the MSC Grandiosa and the NCL Spirit. We were excited to return to Israel to see more sites and experience history and culture, so we booked the NCL Epic from Nov 3-15, 2022. This 2022 cruise was far more challenging than ...
Read MoreSail Date: November 2022
Cabin Type: Family Balcony
Review for Norwegian Epic to Europe - Western Mediterranean
susanstar88
6-10 Cruises • Age 70s
Actually ... our ship was placed into dry dock & we needed to switch ships ... so we selected the 7-day Epic (first time on this ship) and we were not disappointed! Before our cruise there were not many updated fotos of #16000 - the two bedroom Haven so I wanted to add lots of info! The space was great with lots of storage.
Although there were 2 of us, we selected the two bedroom for the extra ...
Read MoreSail Date: September 2022
Review for Norwegian Epic to Europe - Western Mediterranean
SV111
6-10 Cruises • Age 50s
We were planning a family trip to the Mediterranean and booked 2 cabins. We all had issues with the entertainment on the boat. The entertainment included 2 worthy shows. A fabulous Pricilla Queen of the Desert and Burn the floor( dance show). There was a magician who had a kids show for adult entertainment! and that was it. There were bands playing in different clubs that were descent. Other ...
Read MoreSail Date: July 2022
Traveled with children
Review for Norwegian Epic to Europe - Western Mediterranean
ABer1
2-5 Cruises • Age 40s
We just got off a 7 night W Med cruise in and out of Civitavecchia. NCL was less than up-front about the availability of amenities onboard due to maintenance and staff shortages. In hindsight, they were dishonest. 3 days after our trip, the only email from NCL is a copy of our bill, no thank you, no follow-up.
During our entire cruise both Spice H2O and the sports complex were closed due to ...
Read MoreSail Date: July 2022
Traveled with children
Review for Norwegian Epic to Europe - Western Mediterranean
Gailok
6-10 Cruises • Age 60s
We began our cruise adventure with a wonderful TA she kept us as informed as humanly possible throughout the changes that were taking place. We booked three nights in Rome before the cruise and one night after. NCL put us up at the Golden Tulip it was a lovely old hotel not too far from the train station. Everything was very clean and the staff were great. We also purchased all of our shuttles ...
Read MoreSail Date: July 2022
Cabin Type: Mid-Ship Balcony
Review for Norwegian Epic to Europe - Western Mediterranean
Thehog0102
10+ Cruises • Age 50s
Cruised out of Rome and my flights and transfers were all organised by my agent with no issues whatsoever, met in Rome and although I thought the transfer was probably too long from being greeted to departing for the port on a shared 50 seater coach.
Actual embarkation was straightforward and very quick and I was soon at my cabin. I needed proof of a negative covid test, vaccinations and that ...
Read MoreSail Date: June 2022
Cabin Type: Inside
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Reviews for Norwegian Epic Style Cruises to the Mediterranean from Rome (Civitavecchia)
