Norwegian Epic Cruise Reviews for Gourmet Food to Europe - Western Mediterranean from Rome (Civitavecchia)

4.5 / 5.0
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1-10 of 28 Norwegian Epic Cruise Reviews for Gourmet Food to Europe - Western Mediterranean from Rome (Civitavecchia)


DON'T DO IT

Review for a Europe - Eastern Mediterranean Cruise on Norwegian Epic

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Mickey1948
2-5 Cruises • Age 70s

This ship is very old and outdated. Poor condition, rust on bathroom wall and the balcony area. The interior was old and worn out and not very appealing as it was dark and dreary. While inside the ship during the day you felt like it was nightime. the food was just average with limited places to eat lunch or breakfast. The entertainment was just so-so and limited for a long 16 day cruise. The ...
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Sail Date: December 2023

Cabin Type: Courtyard Villa with Balcony

Traveled with disabled person


Great Deal but not worth it!

Review for a Europe - Eastern Mediterranean Cruise on Norwegian Epic

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LovestoRelaxandhaveFun!
10+ Cruises • Age 60s

We chose this cruise because it was a great price and we loved the ports prior to the transatlantic crossing. Here are some bullet points of our disappointment: When I entered my stateroom there was duct tape on the vent in the shower room and the toilet room. There was lots of rust all around the ship, including our balcony. There were ceiling tiles falling down in one of ...
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Sail Date: December 2023

Cabin Type: Mini-Suite with Balcony


horrible experience

Review for a Europe - Western Mediterranean Cruise on Norwegian Epic

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seabreeze4612
10+ Cruises • Age 40s

I recently cruised on the EPIC, May 11 thru May 20 with spouse and 2 friends. A couple weeks before we sailed out of Rome, the cruise line cancelled one of its ports (Sorrento) one of the specific reasons for choosing the ship was for the itinerary. The cabins with balcony were strangely configured, meaning, the layout was horrible, tiny thin counter space, a bathroom on right side upon entrance ...
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Sail Date: May 2023


WORST HOLIDAY OF MY LIFE - AVOID NCL AT ALL COSTS

Review for a Europe - Eastern Mediterranean Cruise on Norwegian Epic

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GlobalTrekker000
6-10 Cruises • Age 50s

This was literally the worst experience I have ever had on vacation. The staff were inept, their english terrible. They ignored all requests regardless of how serious. I was not alone in noting this, having met dozens of passengers with the same issues with the Guest services staff. The cleanliness of the cabin was horrible. I found the previous passengers trash under my bed, which remained there ...
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Sail Date: November 2022

Cabin Type: Mini-Suite with Balcony


Terrible service, rude employees

Review for a Europe - Eastern Mediterranean Cruise on Norwegian Epic

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DolphinZJ
10+ Cruises • Age 50s

I have cruised dozens of times, but this was my first cruise with NCL. The problems started before the cruise; I called to see if any room upgrades were available and was told yes and that it would be free. This seemed odd, but the phone representative seemed sure. So I agreed. Weeks later, I called wondering why I still had no air reservations and was told this would be done 30 days before ...
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Sail Date: November 2022

Cabin Type: Studio


1.2 Billion Dollars worth of Incompetence

Review for a Europe - Western Mediterranean Cruise on Norwegian Epic

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Schlinger
2-5 Cruises • Age 40s

It's probably going to be difficult to describe the full extend of our disappointment with this cruise, but I'll give it my best try, with as much detail as possible so that you can appreciate why we were so disappointed. Embarkation Got on after spending an endless time waiting for an antigen test (which later showed up on the invoice as a $65 pp charge, when it doesn't even cost half ...
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Sail Date: April 2022

Cabin Type: Aft-Facing Balcony


Penny pinching, rude and underwhelming

Review for a Europe - Western Mediterranean Cruise on Norwegian Epic

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marjorie93
6-10 Cruises • Age 50s

We chose this cruise to see as much as possible on a short trip. First mistake NEVER board in Rome. The port is a hole, the train serving it has no luggage space and when we arrived at the port the lifts were out of order so everyone struggled with suitcases, prams etc up and down stairs. The transportation buses were old and cramped and again very little space for bags and no porters. We were ...
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Sail Date: November 2019

Cabin Type: Courtyard Penthouse with Balcony


Horrible from start to finish!

Review for a Europe - Western Mediterranean Cruise on Norwegian Epic

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Lovetotravel1804
10+ Cruises • Age 40s

Really the worst cruise we’ve been on! Booked it for the itinerary and after our precruise experience, would have cancelled if we weren’t traveling with a large group (hard to rebook at that point!) Before the cruise- online process had many glitches and was not easy to manage, particularly with multiple rooms on the reservation. Lots of inaccurate info, many issues with prebooking things, and ...
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Sail Date: October 2019

Traveled with children


Epic Failure

Review for a Europe - Western Mediterranean Cruise on Norwegian Epic

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hutchens74
2-5 Cruises • Age 40s

This is my 5th cruise on NCL and have been every happy with the last 4. The Epic disappointed in nearly every way. 1st let's start with the things the line can no longer change like the layout of the cabins and the deck plans. The bathroom situation in the cabins is beyond uncomfortable. There is no bathroom door just a curtain. When traveling with just a couple this might not be such an issue ...
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Sail Date: June 2019

Cabin Type: Balcony

Traveled with children


No customer service skills on this ship

Review for a Europe - Western Mediterranean Cruise on Norwegian Epic

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cheerybum
6-10 Cruises • Age 40s

I had a terrible room steward. He failed to clean my room the second day and never introduced himself to me when we first boarded. I had to call and complain to have my room properly cleaned. I had someone come see me but I think that either my steward has too many rooms assigned or there was poor training. Every time I called either the housekeeping or the guest service number it rang with ...
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Sail Date: May 2019

Cabin Type: Mini-Suite with Balcony


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