1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Musica Review
  5. MSC Musica Cruise Reviews

2 Rome (Civitavecchia) to Europe - Western Mediterranean MSC Cruises MSC Musica Cruise Reviews

I rarely write a bad review unless its worth it. Unfortunately, its worth it. My family and I (total of 11 of us), travelled on the MSC Musica and I didn't read any reviews on this ship prior to booking. I just assumed all cruises ... Read More
I rarely write a bad review unless its worth it. Unfortunately, its worth it. My family and I (total of 11 of us), travelled on the MSC Musica and I didn't read any reviews on this ship prior to booking. I just assumed all cruises were the same, given the fact that I have been on a couple Carnival cruises in the Caribbean. First off, embarkment was a little bit of a hassle. The staff were okay, but it was chaotic. Our bags were sent to the wrong rooms on different floors. Upon entry I paid for a discounted video souvenir of our trip to be picked up when it was over. Well don't purchase the video, unlike Carnival, we didn't see any filming on the ship that would include us. It was a complete waste of money for which I wasn't allowed a refund. Well, lets just consider that incident minor to what's more important, our other experiences. The WiFi was terribly over priced, I can't remember the exact cost, but it was outrageously expensive and requires a log in, log off from a timer despite your device being off. They will not credit you time if you forget to log off. On other cruises the cost for internet is usually around $30 for the entire trip. MSC wanted something like 60 EURO for 1 hour of internet. The rooms were somewhat clean, I was a third person in a cabin so I slept on a convertible sofa bed, which When I arrived already had a used blanket and pillow. Other members reported they found hair on the sink top. I don't know why this was the case given the fact that we witnessed the crew constantly cleaning the ship. speaking of the crew, they seemed unhappy and overworked. A few crew members explained their long hours to us, I felt bad. The reception staff are helpful at times but when it comes to removing charges that you are allowed to remove they make up rules such as "you needed to come more than two days ago to request the removal of the gratuity service charge", when in fact another member of my family had just removed it a few minutes prior. The shows on the ship are great the first night, but then they're boring when you realize its the same performance every night just a different costume. No comedy shows like other cruises. The food in the dining room sucks and the buffet is okay but its going to be pretty much the same every day. Now, I try to never generalize a people for any reason, but it seemed like a particular people are very rude. I mean they cut in front of you at the buffet lines, step on your shoes, bump into you, and all with no care in the world to excuse themselves. One of my family members was wheelchair bound, being the first in front of the elevator, they don't wait for you as anyone else would to allow you to get in the elevator, instead they stampede in. This isn't the cruises fault of course, but it didn't help with making life on a ship for 7 days any better. After 4 days we found ourselves ready to jump off and swim for it. Now all cruises will make you feel a little bored after a few days but we figured with no days out on sea and with a port stop everyday that we would fine. We'll the ports were good, I RECOMMED YOU DO NOT BOOK FROM THE CRUISE, save money and enjoy the freedom by booking with a local cab driver when you get off the ship, be ready to negotiate. Either way, they are always cheaper than booking excursions from the cruise. Example: the cruise will charge 60 EURO per person while we would only pay 50 EURO for everyone and not each person. again. I WILL NEVER GO AGAIN ON MSC   Read Less
Sail Date August 2014
MSC Musica was an absolute nightmare. We were all suspect of it prior to boarding even, because MSC requires that its passengers not be in any casual attire in public areas after 6:00 PM. This caught me off guard, as the purpose of a ... Read More
MSC Musica was an absolute nightmare. We were all suspect of it prior to boarding even, because MSC requires that its passengers not be in any casual attire in public areas after 6:00 PM. This caught me off guard, as the purpose of a cruise is to relax and whatnot, and there is still plenty of sunlight and activities to do at 6:00 PM. I can understand being more formal for dinners, etc. but it seems absurd to me that I cannot enjoy any additional activities after a certain hour. On that note, MSC Musica also shuts down all activities on the deck (hot tub, swimming, tanning, etc.) after 8:00 PM, which restricts you to do either one of three things: go to their nightly show, drink, or eat. On my previous Carnival Cruise, which was an excellent experience, I was allowed to enjoy the cruise amenities well into the late hours of the night. why MSC decides to shut down its pools and hot tubs so early on is beyond me. While on MSC, I also found an immense lack of entertainment. They offered only one show a night, and if you did not particularly enjoy it that night, then you would be left without anything to do. They offered a disco, but that was normally flooded by young teens that enjoyed staring at each other while they crowded the dancefloor. I was also outraged by the mandatory service charge for each purchase on the cruise ship, such as at the bar. I normally am under the impression that a tip is expected only if you do a decent job at the minimum. However, many of the bartenders and servers on the ship realized they would receive a set amount of gratuity regardless of their performance, so they would opt to give less than acceptable performance. For instance, I purchased two frozen cocktails one night, and I guess the bartender did not enjoy making them or something, so he went on and mumbled very audibly in another language and proceeded to thrash about and throw things while he made our drinks. Despite his abhorrent service, he received a 15% tip from me thanks to MSC Cruises. However, it appeared to me that the staff that were lower hierarchically seemed to provide exceptional service, and always greeted you with a smile. Unless MSC Cruises drastically alters their customer service, amenities, and policies, I will never embark on another. No one should ever be bored on a cruise after paying nearly $1000. Read Less
Sail Date July 2011
MSC Musica Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 3.0 3.5
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 4.0 3.6
Shore Excursion 3.0 3.6
Enrichment 1.0 3.6
Service 3.0 3.7
Value For Money 3.0 3.7
Rates 4.0 3.3

Find a MSC Musica Cruise

Easily compare prices from multiple sites with one click