This was the third sailing of the vessel, so a bunch of stuff was not yet operational which is why she gets 4 out of 5. The itinerary was great, the staff was some of the best drawn from across the Princess fleet and it showed. The ship was brand new and gorgeous, and the glass door showers, sofas in balcony rooms, and revolutionary smart elevators were welcomed innovations that made the trip more ...
Whilst not everything on the ship is working, deck 19, the rest of the ship is fantastic. We had a mini suite. Thd cabin is well appointed, slightly disappointing that there was no coffee machine in the cabin but as we could get fresh coffee and drinks on the lido, literally just a 1 min walk from the cabin or use ocean now delivery, so not the end of the world. The restaurants are fantastic with ...
The room looked nice but opened the curtains to the balcony and turned around to see hair from previous guests everywhere and something had been spilled all down the front of the table and fridge. Nothing seemed to be sanitized ( same dirty rag to wipe down tables without a spray of disinfectant on all outside deck areas and the Eatery tables). In the Eatery breakfast and lunch served the same ...
Nice ship, new, intelligent design, great staff from top to bottom, great food, well organized. Uneven educational opportunity, some excellent, some less so. Excellent overall cruising experience. That said, cruising is a lifestyle and subculture which is either in your blood or not. In our case, not. This is a matter of personal preference - we will probably not pursue cruising further - but his ...
First time on a Viking cruise. We've been on others, but this experience was definitely notches above the others. Food was great, and their attention to customer service was exceptional. Our cabin was great. We felt like we were in a high end hotel. The staff was very attentive and made sure we we were well taken care of. They also do a great job coordinating the excursions. There are various ...
I want to give a fair review although this is the worst of my cruises after their staff refused to return items we lost in the cabin.
We ended up on this cruise for the last minute due to change of other travel plans. Before booking I read all the negative reviews of this cruise company and viewed many youtube videos with ship tours, and most of them quite neutral. I thought I knew what to ...
It was nice being on a brand new ship but we were really disappointed on what wasn’t open especially most of Park 19 and the arena. The dome was very busy when it was opened so we didn’t get a chance to enjoy it. The pools were nice especially the pool area in the forward of the ship that had two hot tubs. To summarize I’d say this: Great port stops, awesome staff, great teen club that my kids ...
First, it is a beautiful ship, but (a) the first 2 cruises were cancelled because the ship wasn't ready and (b) not all of the venues were open when we boarded what turned out to be the 3rd cruise. This was obviously disappointing.
Next, let me tell you my notes before we boarded the ship. We could not book any specialty restaurants until 30 days before we sailed. The Princess app is slow. ...
1) No production shows. The arena isn’t ready and actors need to rehearse. Everyone was given a $60 credit.
2) Santorini port visit was cancelled. Something about the cable car in town was undergoing maintenance. Crete was substituted.
3) I’d suggest making dinner reservations each night in horizons level 6 or 7. Then if you want to go to a speciality restaurant jsut cancel the horizons ...
Staff is great and they out of their way to please customers.
Food is below average and repeats every day.
Ship layout is amazing and provides feeling of a smaller ship. Nothing is ever crowded.
Reserve balconies are good for one person. However the room a spacious.
Spa wasn't fully ready.
Onboarding was smooth even for a large ship.
Cost management is very obvious. Big shows ...