410 Rome (Civitavecchia) Royal Caribbean Jewel of the Seas Cruise Reviews

Embarkation - for us was very smooth as our private transfer from the Empire Palace Hotel in Rome was booked for 12 midday meaning we arrived after the boarding rush and were dropped off right beside the ship. The port is very large and we ... Read More
Embarkation - for us was very smooth as our private transfer from the Empire Palace Hotel in Rome was booked for 12 midday meaning we arrived after the boarding rush and were dropped off right beside the ship. The port is very large and we on our drive through we saw many passengers who were dropped off at the Port entrance toting luggage for at least 1km to board the ship. The trip to the Port at Civitavecchia was 79km, so glad our trip package included all private transfers as the distance from the airport to our hotel was 31km, but seemed longer. Cabin - our cabin was on deck 8 ocean view balcony, 1D. Furnishings were a bit tired however, it was clean & comfortable with ample drawer & hanging space. On arrival our fridge(which we were informed was really just a chiller) was not cold and our in-cupboard safe would not lock. We reported this to our cabin steward when she soon arrived for introductions and after we returned to the cabin a couple of hours later, both had been fixed with no further problems. The shower has dispenser for hair & body wash which was a nice touch, so I didn't need to use the items I packed. There was also a small extender clothes line in the shower recess. Dining - Didn't disappoint! We prebooked Tides on deck 5 for my time dining. The menu was extensive and the portions were the largest I have ever experienced on any other cruise. The service was excellent and although the staff were always super busy, they were always very friendly & made time for a chat & a joke. We also used the Windjammer (buffet) for breakfast, lunch & some dinners and we were very impressed with the quality and variety of the dishes every day. We were also pleasantly surprised by the layout of the buffet servery stations. They were arranged in such a way that we could walk right around the station, eliminating ques. This was our first cruise with Royal Caribbean, so we had not seen this arrangement of servery stations before, but do hope other cruise lines adopt it as well. Also the Windjammer dining area was huge having the inside and outside areas, meaning there was no problem finding a seat. Service - Over all, we were impressed with the service we received around the ship. On day three (a sea day), although I was obsessive about the hand washing & sanitizing routine, I still managed to catch something that vigorously disagreed with me. After been bedridden all day, I eventually visited the on board medical center that evening. The doctor on duty was very thorough taking information of what and where I'd eaten prior to boarding and since boarding. I received appropriate medication and a bland diet leaflet and was asked not to leave my cabin until the nurse released. I was also informed that I would not be charged for the consultation or medication and, as I was seconded to my cabin, I would receive complimentary room service. The next morning, I received a phone call from the service desk offering a full refund for my excursion that day as well as complimentary access to the paid movies on the television. I was overwhelmed and appreciative of the exceptional service I received. I was released from my cabin at 6.30pm on day four. Entertainment - The theater was a let down for us. There seemed to be a lot of comedians & jugglers and not so many choreographed shows. However, the shows we did see were lively with colorful costumes accomplished performers. Absolutely loved the Celine Deon tribute show. The designated Cinema was a bit of a let down. We managed to see a couple of movies, however we just couldn't get seats in any of the allotted time slots for one particular movie even though we arrived 45 minutes prior to the allotted time, due to the small size of the cinema, and people holding seats of others despite regular notifications around the ship that the holding of seats IS NOT ALLOWED. Very disappointing! The cinema was also freezing cold, so we needed to take warm jackets. Excursions - We had pre booked all our excursions with the cruise line, and we would thoroughly recommend this to anyone. If I had not done this, I would not have received my excursion refund, also, we were delayed by at least one hour docking in Dubai, but all excursions booked were honored. The meeting place for most of the excursions was in the Coral Theater. We arrived at the allocated time on our ticket and were given numbered stickers for our respective tours and were directed to the corresponding numbered seats to wait for our tour call. This process was very well organised and with minimal waiting times whether the ship was docked or if we tendered in to shore. All of our excursions were well organised with very knowledgeable tour guides. We received detailed information and reliable transportation to and from the ship at all times. GYM - We didn't bother visiting the gym preferring to do the walking track and swim. The Ship - Although certain areas of the ship were looking tired and dated, overall it was very clean. Our only criticism is that the glass ( there is a lot of it around- the floor to ceiling windows in restaurants and balcony's) was very streaked and not pleasant to look through. We had little to no sea spray during our trip, it was very calm and glassed out a lot of the time. The window obviously were not cleaned after the last cruise. We have noticed on past cruises, that this is something that the crew are always on top of and if the weather is not so good, as soon as there is some calm weather they're right onto the window cleaning. Disembarkation - We were scheduled to dock in Dubai at 2pm however, due to another ship being docked in our space we were delayed by about 1.5 hour. Then delayed by a further hour receiving the return of our passports and the face to face with Dubai Customs. This resulted in our being and hour & a half late for our Dune Dinner Safari excursion. None of this was the fault of Royal Caribbean, and they worked tirelessly to move us off the ship as soon as possible. We still did our excursion, just a little disappointed that we lost daylight and it was dusk by the time we reached the dunes. The rest of the night went very well and back to the ship by 9pm. Hotels - In Rome we stayed 2 days at the Empire Palace Hotel before boarding our cruise. The hotel inside was typical of Rome's history with pillars, historical painted ceilings and dark timber. The reception staff were very helpful with maps & directions and we had complimentary breakfasts. The hotel was very central and walking distance for cafes & coffees etc and some major attractions such as the Basilica Santa Maria Maggiore, Santa Maria della Vittoria Cathedral & the Trevi Fountain. WE had pre booked a Big Red Bus Hop on Hop off tour and thoroughly recommend this tour. As well as a great way to see and learn about the history of Rome, & we were given English speaking headsets for the continuous commentary. Included in the tickets were complimentary entry to tours at certain places of interest The tour company has tour guides who can take bookings and hand out brochures stationed at all of their stops. Well work it!! We also had a 2 day stop over in Dubai at the Four Points by Sheraton Down Town Dubai before flying home. This hotel was ultra modern and very spacious. Being somewhat exhausted after our journey, we elected to eat at the hotel bistro, and breakfasts were also included. On arrival at 10am, we were able to store our luggage and decided to use the hotel tour agent to book a Hop on Hop off bus city tour. Again we were not disappointed with the tour or the commentary and we again received complimentary entry vouchers to the Preferring to just sight see from the bus, we only got off once at the Dubai Mall and visited the Dubai Aquarium using our complimentary voucher. The aquarium was AMAZING with so many marine species we have ever seen in one place & we almost got lost in there it is so big. The following day we took a pre booked Bus tour to Abu Dharbi. It was interesting to see the difference between the two cities. Dubai, with more fancy skyscrapers than the whole of Australia has, and Abu Dhabi, still with some impressive skyscrapers, but focusing more on Trees, shrubs & gardens. Returned home after a 12 hour day and didn't even bother eating. All in all would absolutely, with out a doubt, recommend this trip. To see the places we visited was an awesome adventure. Read Less
Sail Date November 2019
We selected this cruise for the itinerary, The Holy Land. The first sailing day we had stormy weather. Lots of queasy passengers, very hard to walk around and several activities cancelled or rescheduled. This is one of the challenges of ... Read More
We selected this cruise for the itinerary, The Holy Land. The first sailing day we had stormy weather. Lots of queasy passengers, very hard to walk around and several activities cancelled or rescheduled. This is one of the challenges of sailing and -- it happens. The crew did a great job of communicating and making us as comfortable as possible given the circumstances. Because of the weather, our Sicily stop was changed to Crete. Personally, we didn't mind because we had never visited Crete. Our Ashdod port was changed to Haifa so we had an overnight stay in Haifa. We agreed, better to be safe. Unfortunately, it was a religious holiday and everyplace we visited on the Jerusalem and Bethlehem shore excursion was very, very crowded. Compounded by the longer transit time (1.5 hours) from Haifa versus Ashdod, it was not the experience we had anticipated. Nonetheless, we were able to quickly see religious sites that had enormous emotional and sentimental value to us. The Jewel is a little older, but well maintained. I have sailed on the Jewel before so I knew what to expect in terms of ship size and layout. It does not have zip lines, surfing, multi-deck slides, carousels, and neighborhoods. The Jewel is a good, mid-sized ship with some of the older ship style charm. We were in cabin 9256, which has a standard size cabin, but a larger balcony. The extended balcony has a nice AFT and Port view. There are passenger cabins above and below. It is very private and quiet. It would be nice to have a staircase towards the aft. Our aft cabin was quite a walk; on the bright side, we got exercise just going/coming to/from the cabin. The food ranged from okay to good; the dining room staff was very pleasant. We had Anytime Dining and our average wait for a table for two was approximately five minutes. The seatig wait time was consistent with a land based restaurant. The entertainment in the centrum area was quite good. It was usually a crowded area. We are in our late 60s and sailing in November allowed us to avoid too many children and teenagers. The children that were sailing were very well behaved. Our fellow passengers were primarily multi-generational families and couples. The shore excursions were as described, so no surprises there. We pre-ordered the excursions we wanted and used the ship excursions for most of our ports. The two exceptions were that we booked the Hop On Hop Off bus in Rhodes (small port city) and Athens (we had been there before and just wanted to get an overview). Yes, there were less expensive excursions available from private vendors...but the notion of being left at a port frightens me. We quickly learned, strenuous meant strenuous and made one or two adjustments to our selections after our first full day excursion. When we changed excursions, I wished the Shore Excursions Desk onboard would honor the 10-20% discounts we received for pre-ordering. Also, Easy Ephesus could spend a few minutes at the ruins for pictures and a lot less time hearing a carpet sales pitch. We had a great time. My overall suggestion for this itinerary would be to take the earlier sailing (there were only two offered in 2019), the weather would probably be better and you may avoid religious holidays. Read Less
Sail Date November 2019
After 16 cruises with Royal Caribbean in three and a half years (Diamond Members), I can say without a doubt that this is probably our last RCL cruise. Unfortunately, I can also honestly say they probably don't care and won't ... Read More
After 16 cruises with Royal Caribbean in three and a half years (Diamond Members), I can say without a doubt that this is probably our last RCL cruise. Unfortunately, I can also honestly say they probably don't care and won't notice. Our first cruise on the Jewel was marginal at best for the ship but great for the ports so when we saw this cruise to the Holy Land, we booked it. While on the Harmony a month before we left for Europe, we found a great deal in the "Next Cruise" office for a back to back on Jewel so we grabbed it. BIG MISTAKE!! The cruise director and her activities director are screeching, pompous people that care nothing about the guests but only their own "spot light". Since most activities are packed around a small Centrum so you can't walk through the ship without hearing those phonies screaming. The customer service desk was given a nick name of Dr. NO by another guest and I could see why. Our second balcony was tiny, the drapes were ripped, the little two seat love seat they wedge in there was torn and dirty, the closet door was broken and nailed twice and nailed a third time after we spoke with our Loyalty manager who was great. We asked for extra sheets and covered up the dirty love seat. It was an adjoining bedroom and they hammered a love seat in it so they could rent is as a cabin. The bartenders were great, the food staff was great, our cabin attendants were great but you could really tell the house keeping and hotel manager never walked through the cabins. Upper level management at RCL think only of $$$. The loyalty only flows from the guests to the company and not the other way. As I mentioned, we will probably not sail RCL again and they really don't care. Read Less
Sail Date November 2019
As I've travelled on Carnival, Princess, Holland America and others, this is a comparison to these lines. This was a nightmare. Twelve days and nights of misery. The cabin was supposed to be a room for 3 adults but immediately ... Read More
As I've travelled on Carnival, Princess, Holland America and others, this is a comparison to these lines. This was a nightmare. Twelve days and nights of misery. The cabin was supposed to be a room for 3 adults but immediately found there were 2 twin beds and a love seat. Customer service said there was a drop-down bunk bed only, for which a disabled 70 year old had to climb into. No way to suddenly cancel at this point since already in Rome. If there'd been a full size couch, my roommate could have slept there. As it was he sat up the whole trip. The "Entertainment" was not entertaining and 3rd class, a juggler who couldn't juggle among other poor acts. The movies they played were not newly released plus they showed same movie 3 times rather than getting a variety. To rent a movie for the room, it was the same reruns they were showing at movie theater and cost $11.99! The gym was decent. The library was miniscule but at least I found enough to get me through the 3 days at sea. Their excursions could have been good but buses to the sites were barely staggered, so everyone arrived about the same time and caused people to be fighting for a turn at the minimal restrooms. Some tour busses did not bother to give but 1 bathroom break in 6 hrs causing a friend to accidently pee on herself. Then she was unable to get out to view the Western Wall and other sites because she smelled and was embarrassed. I'd also never seen the amount of people who got lost on their tours because guides did not give good information, or even hold up their "lollipops" so people could find them. One group lost 10 people. Food preparation and service in Tides was so slow it took 1 - 1 1/2 hrs to get a meal and quite often they brought the wrong order. Holland America has free lobster but Tides charge $29.99. Windjammer was not open decent hours like other cruise ships, the food pretty mediocre but at least one didn't wait forever to get the food. There was a good variety. Room service was not free here like other ships. They would bring you some grits and coffee and minimal objects for free though. Music was played at full blast all hours. Actually made the walls of my cabin vibrate. The beds in cabin had hard mattresses about 4 inches thick so you feel the metal underneath and the pillows were heavy, hard and lumpy. Ship was decorated in wall art that must have cost a few dollars each, just ugly and stupid. Only good thing on the ship was the infirmary, which treated me for an eye injury sustained in the tiny, tiny bathroom. They called twice to check up on me too. Read Less
Sail Date October 2019
Pre-cruise: My wife and I had reserved a room at the Hotel San Giorgio in Civitavecchia, Italy. In addition, we had also purchased the hotel's Gold Package. The package included among other things, a shuttle service from Funcimo ... Read More
Pre-cruise: My wife and I had reserved a room at the Hotel San Giorgio in Civitavecchia, Italy. In addition, we had also purchased the hotel's Gold Package. The package included among other things, a shuttle service from Funcimo Airport, Rome and to the hotel. Unfortunately, the hotel shuttle from the airport was obviously overbooked, and we had to wait an extra four hours at the airport, beyond the previously agreed pickup time, for a new shuttle to arrive from the hotel. In the future, we would rather book hotel accommodation in Rome, and take a shuttle from the hotel to the cruise port in Civitavecchia, the day of departure. Embarkation: Went smoothly. The Ship: We found Jewel of the Seas too bee mostly well maintained. Stateroom info: We had booked a Veranda Stateroom aft. on deck eight. It was very comfortable, and with a large balcony. We were very satisfied with our always smiling stateroom attendant, A.S. Pradipta. Dining: We had the second seating on deck four in the MDR. Unfortunately, we were disappointed that the dinner menu had changed since our last cruise with Jewel of the Seas in April last year. The menu map had no longer a separate section for the previous, every day classic dining choices. We also thought that the selection of dishes were no longer as extensive and varied as before. We also missed that cold soups now were very rarely offered. But we were mostly pleased with the quality of the food we selected. We were very satisfied with the excellent and professional service we received on our table no. 216 from Waiter, Francis and Assistant Waiter, Sarah - both from the Philippines! They took really very good care of the two of us! We had all our breakfasts in the Windjammer, and lunches too, if we got back on time, after being ashore. Regarding breakfast, we were disappointed that they did not have ordinary ham among the cold cuts, but only a cheap variant. We also experienced several times they ran out of fruit yoghurt. Fortunately, we had never any problems finding an unoccupied table, even during “peak hours”. And we think the staff did a good job of clearing the tables. We were not satisfied with the Café Latte-Tudes on deck five. What a negative contrast to Celebrity’s excellent Café al Bacio! Café Latte-Tudes for instance use paper cups, not proper cups. There is insufficient seating, and we also missed a nice waiter service. Bars: The service in the bars were varying. We got the best service from the Pool Bar. Entertainment: We thought both the singer, Gary Williams, and the Tenors Unlimited, made good performances in the Theater. The Crown & Anchor Society: As Diamond Plus members we used the nice Concierge Lounge on deck 13 for the nightly Diamond Event. The lounge was never to crowed, and the bar service was very good. Shore excursions: We had only pre-booked one excursion with the ship, from Naples - “Sorrento on your own”. Unfortunately, we were a little disappointed with this excursion. Part of the bus ride went through tunnels, and we also thought the guide was talking too low. Itinerary – The six ports of call were all good. And we were particularly pleased when we arrived in Santorini, that it turned out that Jewel of the Seas was the only cruise ship that had anchored in Santorini that day. There was, therefore among other things, just a relatively short wait for the cable car back and forth to the city of Fira. Internet: It was sometimes slow. Disembarkation in Civitavecchia - smooth. Easy to find baggage. We bought a bus transfer to Funcimo Airport at Guest Services. For one hour's bus ride from the port, the transfer price was far too high-priced!! Overall – A very pleasant cruise! Read Less
Sail Date October 2019
We choose this cruise for the Europe destinations. Rome was great to see when we first got there, a little crowded, but were told it's worse in the summer months. The cruise terminal is a long ride, but we had a private transfer which ... Read More
We choose this cruise for the Europe destinations. Rome was great to see when we first got there, a little crowded, but were told it's worse in the summer months. The cruise terminal is a long ride, but we had a private transfer which made it nice. The embarkation seemed like we were in a third world country. Pop up tents and metal guard rails in a parking lot, but it went pretty smooth compared to the looks. We always select a jr suite for the spacious room and this one didn't disappoint. The first night however we found that our stateroom, (1078) was directly below the wind jammer which they start preparing at 3:30am, (every morning like clock work) and the carts running back and forth wake me up. So much for paying more for a suite. The cruise ship is a smaller one, so not as many options for sea days and after shore excursions. It was nice, but you can tell it's older and there was a sewer smell on the 10th floor for the entire cruise. Our cabin was great and outside of the noise that started at 3:30am every morning we had no issues. All the staff were great, (as always) and we never needed for anything. The food was as expected in the wind jammer, just luke warm, but this has been our experiences for all cruises. We ate at Tides dinning room one night and it was great. Chops Grill, was not any good on day 2, Rib eye steak was rubbery, but medium well and lobster was mushy. You can tell this food was pre cooked, then heated up and not what we expected for additional paid dinning. Giovannis was great on day 6 where I had the filet and my Wife had a seafood dish. We did not do much of the entertainment or shows outside of the movies in the cinema and on the pool deck. This cruise had very few kids/families so there weren't a lot of kids running around the pool deck, mostly adults, which was great. All staff were courteous and nice and always looking to help out. Ports and shore excursions. We did all our own shore excursions with our travel agent. Mykonos, Athens and Santorini Greece were all fabulous and as expected with the views and scenes just like the post cards. Our excursion in Athens was canceled upon our arrival, so we did the hop on hop off and spent almost the entire day at the Acropolis which is awesome. Malta was not so good. We paid for the Blue Grotto and Marsaxlokk tour, which come to find out is a fishing village and it's like a flea market that sells fish and souvenirs. They dropped us off for 1.5 hours and said to be back at the bus, then it started to rain. When we got to the Blue Grotto, it was closed, so all we could do was eat and get back on the bus. The stops in Sicilly, Naples and Rome were great and other than my Wife shopping and spending lot's of money, they were as advertised as well. Read Less
Sail Date October 2019
Cruised the Greek Islands for the first time. Loved being on the Jewel as we had sailed the Panama Canal on her in Feb. Pleased to see some of the same crew and felt like family! Food was great, as usual. Wait staff friendly and ... Read More
Cruised the Greek Islands for the first time. Loved being on the Jewel as we had sailed the Panama Canal on her in Feb. Pleased to see some of the same crew and felt like family! Food was great, as usual. Wait staff friendly and attentive. Decided to stay on board in Naples as we had been off the ship everyday to that point! Loved seeing the ports but needed down time! Suggest you not try to do EVERYTHING at each port so you don;t wear yourself out. Did not do many of the shows as preferred to relax with a drink and music in the evening, but the juggler was amazing! If you fly in a day early, suggest you stay in the port city rather than Rome. Much quainter and pretty. If your first time to Rome, then, yes, see a few sites in Rome, but our night in Civitacecchia was amazing! Cabin gal was amazing and we loved Solarium be so available. Our favorite bar tender was there as well so an extra perk. We only did two shore excursions thru the ship and the last port, Capri, Sorrento, Pompeii tour was fantastic, but LONG. Be prepared to walk. The Ship may be older and ready for upfit but was very clean and was constantly being maintained and looked after. Our favorite ports were Crete and Rhodes. The Taste of Crete tour was very good. We did NOT like MyTime Dinning so changed for the third night to a shared table. They were very accomodating to do this. Read Less
Sail Date October 2019
We chose this cruise mainly due to the itinerary. The itinerary was great. The food was very good in the buffet and in the dining room. The boat itself is old and needs updating. ie; The frame on the mirror was falling off when my ... Read More
We chose this cruise mainly due to the itinerary. The itinerary was great. The food was very good in the buffet and in the dining room. The boat itself is old and needs updating. ie; The frame on the mirror was falling off when my husband tried to open it the first time. The table on the balcony was old, had stains and was unsteady. The housekeeping was BAD! The first day we found a broken toenail on the carpet. The base of the table in our stateroom was never dusted and the dust was quite thick, same goes for the TV set. The toilet was never really cleaned properly as you could see the obvious. The housekeeper didn't converse much except toward the last couple of days near 'tipping time' All other services were good and entertainment was okay. The shore excursions were good except for the one on the Amalfi coast. The tour guide there 'M'; did not give us much information or instruction when getting off of the bus for Sorrento. She just dumped us at a site and said to meet her back in 30 minutes. There was a store there where they sold Limoncello products and we learned later that was the factory, so did not buy anything. When I asked her at the end of the tour why we didn't go to the factory she said that was the shop in Sorrento. She did not make many stops to take pictures along he way, so we feel we will need to do this again. Read Less
Sail Date October 2019
I’m a frequent cruiser (widow-60s), most often with RCL in the Caribbean. This was a bucket-list & 1st European cruise to celebrate my retirement. I was joined by one of my kids. We spent 4 days in Rome first, which was useful to ... Read More
I’m a frequent cruiser (widow-60s), most often with RCL in the Caribbean. This was a bucket-list & 1st European cruise to celebrate my retirement. I was joined by one of my kids. We spent 4 days in Rome first, which was useful to adjust to the time difference. Ship: Service was fine, and ship was maintained well. Food: We really loved the Chef's Table, and our dinners at Giovanni's and Chops. We also had a Chops lunch on embarkation (note: The Key lunch was in the dining room not in Chops itself -- very few people were in the restaurant itself for lunh, and it was a nice way to kick off the cruise). Kid took advantage of coffee-card and enjoyed specialty coffees all week. The Mystery Theatre dinner show was lame, but we really enjoyed meeting our tablemates and the dinner. We ate breakfasts in the Windjammer, which were good. We tried both the Windjammer & MyTime dining (always seated quickly) for other dinners. RCL food has definitely gone downhill, but we enjoyed some very good and some not-so-good meals at both venues. There are two soda machines at the back of the Windjammer for use with the soda-card cups. One didn't work for a few days, but it did not appear that many people used them anyway. Entertainment: We skipped the shows (really -- a Celine Dion impersonator and a couple that makes shadow figures?). Maybe the shows were great, but after days of tours we were simply too tired to go. Lots of trivia and Karaoke, and some good music in the lounges and in atrium. The 2 Billiard tables were always in use. My Kid noted the basketball tournaments were canceled, but few people had showed up anyway. Ship condition: We thought the ship was in very good condition for its age. It had been a few years since I cruised on a small RCL ship, and it felt very cozy. I won $150 on two spins in the small casino (and stopped while I was ahead LOL), so I think the casino was fun. As someone else noted, the ship doesn't get washed down often and we observed dirty/salt-encrusted windows. Not surprising though, in view of the scarcity of water in many of the ports. Excursions: We took all RCL excursions, and only had 1 bad & 1 mediocre tour guide. Our guide for the bus tour of Naples only pointed out sites on the right side of the bus so people on the left side missed 90% of the things he pointed out. In Santorini, our guide for the Oia/Fia tou walked quickly before everyone was even off the bus and often talked to people who were immediately next to her. At one point she described the Santorini volcanos and said that the govenment could stop the above-ground volcano but not the one that was under the ocean. Okaaaaay. I didn't know that Greece is able to stop a volcano!!! By the end of the cruise, I had ended up skipping the excursions in Rhodes & Athens to stay on-board to rest due to strenuous walking tours the previous day (I did not ask for refunds). Santorini was a particular fitness-challenge whether passengers climbed down the 600+ steps to the port or waited in the sun for 1-1/2 hour for the cable car. Quite a few passengers stayed onboad the next day to recover. Overall, very satisfied - the fault was not RCL's, but my own for under-estimating how strenuous the trip would be. Passengers: A mix. Many retirees due to length & month of cruise, but there were also families incl. some young children. Primarily seemed to be Canadians & Americans, but we met a few other nationalities as well. Everyone was very friendly. Biggest take-away from this cruise is NOT about RCL, but the itinerary. I was totally clueless about the reality of the physical challenges of touring countries with so much history (and without America's ADA laws, which we take for granted). Descriptions of excursions disclosed fitness levels but I felt they underestimated how much walking would actually be necessary. I had bought a Fitbit, and routinely found I had walked 8,000-10,000 steps and climbed the equivalent of 10+ staircases on tours -- all in hot sun/80's temps over very uneven and hilly terrain. Tour guides seemed to race ahead. Archeological sites, picturesque villages built on the side of volcanos and historical buildings don't have elevators, benches to rest, etc. I found a folding cane to be useful as a walking stick. Despite the challenges, I'm thrilled that I went on this adventure and believe RCL made it a wonderful experience. Read Less
Sail Date October 2019
Review: Royal Caribbean Jewel of the Seas 9 day Greek islands Sailed: Oct 2019 Here’s my thoughts. Just got off the boat ! Note: I’ve cruised many times on most lines. Both as a couple and as a family. This was a mid ... Read More
Review: Royal Caribbean Jewel of the Seas 9 day Greek islands Sailed: Oct 2019 Here’s my thoughts. Just got off the boat ! Note: I’ve cruised many times on most lines. Both as a couple and as a family. This was a mid aged couples honeymoon trip for us THE GOOD - itinerary ! Couldn’t beat the stops for the 9 night Greek islands. Trip was worth it for the ports and the ports are the #1 thing I booked based off of. ***So overall this boat is worth it because of its itinerary and I don’t know many other boats that had as good of an itinerary!! *** - schooner bar area is really nice. Classy. Where lots of people gather to mingle. Also where chopps is. Safari club. This was the nicest area of the ship IMO - chopps grill : was the nicest one I’ve been to on any RC ships. Intimate enough and very nicely decorated and the service was top-notch. Worth checking out even for one night. Recommend an earlier dinner time so that you can see the sunset because the view and windows are beautiful in chops Grill see if you can get a seat near them. - windjammer - some seating areas are really nicely decorated. - staff: no complaints Re any staff. Our waiter. Assistsnt waiter and steward were all amazing. Mohammed Arteum and Sugi - hot tubs: Although generally pretty full; was still able to get in one and they had several hot tubs which is better than most ships I’ve been on! - “the key”. Before boarding the ship I heard a lot of controversial information on if the key was worth it and my opinion is if you were going to fork out the money for the internet package anyhow then for the few extra dollars per day it’s worth it to get the key! Priority getting off the boat for Santorini was definitely worth it. Santorini was the only port where you really needed it and where they offered The key service. The key embarkation lunch by chops Grill (but not actually hosted in chops Grill) as well as the disembarkation breakfast was really nice. this was the first time I didn’t feel rushed off the boat. - steady boat: I felt the jewel was the most steady of a boat that I have been on not very much movement at all ! He stayed on deck 7 middle/ forward to ship. Inside state room. - weather: whoever said that October is the cold / low season for Greece is totally wrong! This was *the best* time of year to go!!! it was actually very comfortable in the mid to high 20s for touring and beaching. I would not want to do Greece in high season July or August with the hot weather and the double size crowds!! it was busy enough in October!!! - main dining room menu: no complaints here there was always lots of variety as well as some popular nightly favourites !! the spaghetti Bolognese. steak. Beef Short rib. cream of mushroom soup and the apple pie with ice cream where some of our favourites on-board. Once again the waiters were fantastic and always had what they knew we wanted in terms of drinks ready to go THE NOT SO GREAT - the entertainment was overall lame for my personal taste. Probably the most boring ship I’ve been on in terms of entertainment. (but that could be because it’s a European cruise with an older crowd?). Didn’t have the quality broadway style shows I personally prefer. I walked out of 3 shows after a few numbers Read Less
Sail Date October 2019
This was our 15th cruise on our 5th different cruise line (Celebrity, Carnival, NCL and Holland America). We’ve always liked Royal and went on this ship in February to the Caribbean and wanted to do a Mediterranean cruise. We flew ... Read More
This was our 15th cruise on our 5th different cruise line (Celebrity, Carnival, NCL and Holland America). We’ve always liked Royal and went on this ship in February to the Caribbean and wanted to do a Mediterranean cruise. We flew from Canada the week before the cruise and spent three days in Munich and then four days in Rome. Took the train to Civitivecchia the morning of the cruise and started walking to the pier with 8 other cruisers. When we couldn’t find out how to get there, we realized we had to get on a port shuttle bus to take us to the cruise shuttle buses to take us to the terminal Very confusing port with insufficient signage to tell people how to get to the ship. Embarkation – Once we got there, the embarkation was very quick and smooth. Food – the food was very good everywhere, especially in the Windjammer. We didn’t go to any specialty restaurants as I found the food in the buffet and the dining room was great and had lots of variety. Ship – the ship is really nice. I like the layout of the Radiance class and have been on Radiance, Brilliance and the Jewel. The adult solarium pool is very relaxing and the outdoor pool is nice too.. I got a coffee card and had a special coffee (latte, cappucino) almost every day. Ports – we liked all the ports but Malta and Santorini were our favourites. I hadn’t heard much about Valetta but it was beautiful, clean, picturesque. We did a Segway tour and it was a blast. Entertainment – we don’t usually go to the shows but I found the one or two that I went to were as good as any other ship. Summary – Overall, I found the cruise to be great in every way and the itinerary (especially Malta) was everything we hoped it would be! Read Less
Sail Date September 2019
I choose this ship for the itinerary, goal was to see the Greek Islands without many sea days. I had read some poor reviews but we have to disagree with them! The ship more than met our expectations. We loved the size of the ship, it never ... Read More
I choose this ship for the itinerary, goal was to see the Greek Islands without many sea days. I had read some poor reviews but we have to disagree with them! The ship more than met our expectations. We loved the size of the ship, it never felt overly crowded. We felt it was in fine shape and noticed staff always working on maintaining it. The crew were friendly and did their best to make our time great. We never had to wait for a table for anytime dining, which was much appreciated after long port days, don't know if we just timed it right though but never saw a long line. I really can't comment on shore excursions offered by the cruise line as we just did our own thing. For us onboard entertainment is not very important either, we mainly use the ship as a way to get from point A to point B but do enjoy the perks. We did go to a couple of production shows and found them to be well done with talented singers and dancers, quality costumes, sets and content. Read Less
Sail Date September 2019
With high hopes we boarded another Royal Caribbean cruise (this time from Rome), and as with other RC cruises, we were left wanting for more and better - although there were a few bright spots that deserve mention. We knew this ship was ... Read More
With high hopes we boarded another Royal Caribbean cruise (this time from Rome), and as with other RC cruises, we were left wanting for more and better - although there were a few bright spots that deserve mention. We knew this ship was aging and had some low level reports around sanitary food handling and conditions, but we were still hopeful. However, the food quality was among our biggest complaints. Although the buffet for breakfast and lunch had a few bright spots, most of the hot food was lukewarm at best with little taste, and the cold food was not really cold. In the Tides main dining room service was spotty at best and food was mostly mediocre or not very good. Typically when ordering a glass of wine it took 5-8 minutes to get someone to take your order, and then you were lucky if you got the right order within another 5-10 minutes. There was one time the steward brought me a glass of chardonnay three times (within one hour) when I did not order a chardonnay. On a positive note, the meal in the Chops Grill (specialty dining spot) was pretty good. I say pretty good because my rib eye steak was thin and tough, while my wife's filet was very good. Even there the service was slow. One of the other specialty restaurants Giovanni's was pretty good, but again service was at a snail's crawl. The osso buco meal was very good though and all other food was pretty good. But it is a sad day when you have to pay extra to get a good meal on a ship, and this was a perfect example of that kind of situation. Around the pools there are signs posted about not leaving a chair for extended period, but almost every chair there was empty except for towels that reserved them. And there were a few kids in the 16 and older pool area for adults. Most of the service crew, including bartenders, maids, etc. were friendly and provided good service and were pleasant to be around. However, the people at Guest Services desk were obviously stressed and sometimes provided short, terse information that might or might not answer your question or concern. regarding shore excursions, we visited three locations (a forth was not completed due to high wind). The two we did through the ship were Very, VERY crowded, making for a less than stellar experience. For example, the day this ship chose to visit Santorini there were five other large cruise ships in the harbor. So an island with a total population of 15,000 had to deal with 12,000 - 15,000 cruisers on this day - something it is not set up to do - and not sure why RC chose that date to visit. At disembarkation the people that left the ship early were treated to blaring music in the main lounge area where they were waiting. When asking the attendants to lower the volume they just smiled. So overall, an average cruise on an average ship, with slightly below average food, good accommodations and average value for the money. We will go with newer ships with better food and value in the future. Read Less
Sail Date September 2019
We chose this cruise as it was going to the islands we wanted to see. The embankment was a breeze. We were on the ship within 15 minutes of arriving. The ship was in very good shape and very clean. We had a balcony cabin and was very nice. ... Read More
We chose this cruise as it was going to the islands we wanted to see. The embankment was a breeze. We were on the ship within 15 minutes of arriving. The ship was in very good shape and very clean. We had a balcony cabin and was very nice. Comfortable bed and plenty of storage. The bathroom had a shower door which was nice and a medicine cabinet to store toiletries. I do not understand the complaints I read about the ship before we sailed. The food was very good in the Winjammer cafe. We had my time dining and the food and service were both good. Probably some of the best food we’ve had on a cruise and we have been on many. The one thing serverly lacking was the entertainment. The pool pretty much had nothing not even any music. The only day was the last day a sea day they had band and a few things going on. At night they have the shows which we don’t enjoy and that was it. No comedian. We went to the Skooner bar and listened to the singer, Michael and he was very good. The ports were good but very crowded. We loved Santorini and Athens. We were not able to tender to Mykonos so we missed that port which was a big disappointment. All in all we had a good time except not much to do at night and the pool activities were lacking. Read Less
Sail Date September 2019
Went on a family vacation August 2019 on jewel of the seas with Royal Caribbean. Spent 3 days in Rome, Italy before the cruise and to be honest that was my favourite part of our holiday. I would rate overall experience on the ship 3/5. ... Read More
Went on a family vacation August 2019 on jewel of the seas with Royal Caribbean. Spent 3 days in Rome, Italy before the cruise and to be honest that was my favourite part of our holiday. I would rate overall experience on the ship 3/5. Here are some of the pros and cons: Pros: •exceptionally friendly staff (especially during dining experiences, they always knew our names and usual orders) •food was delicious and plentiful •cabins were spacious and had a good layout •there were always activities going on throughout the day/evening (I highly recommend going the safari club for nightly karaoke) •staff was very welcoming and accommodating (especially our stateroom attendant) •there are lots of bars so it’s never a long wait for a drink •there are many seating areas throughout the ship so there’s always a place to sit •it was smooth and easy getting on/off the boat at the ports •beds/sheets were very comfortable •lots of elevators that are quick and efficient •the fitness center was exceptional. they have everything you need and there is lots of space. •tons of activities for kids as they have a “kids club” Cons •lots of wear and tear throughout the boat (very disappointing) •the solarium (adults only pool) closed very early at 845pm every night •the rooms and shared areas could have been cleaner as I did not find them overly clean •the main pool was closed in the day several times due to children contaminating it with bodily fluids •lots of games in the arcade were out of order or broken •windjammer cafe (the buffet) had limited seating lots of the days •some of the hallways had a old/unpleasant smell •rock climbing wall was only open for a few hours a day which was disappointing Overall I had a nice time on Jewel of the Seas, but would I choose this cruise again? No. Definitely needs some refurbishing and maintenance in the near future. I was very impressed with the staff and service aboard though. Great for families and children as there are many activities targeted towards a younger age. Read Less
Sail Date August 2019
We chose this ship because we sailed on it in 2013 and were very happy with it except for the food but that was fine. When we saw the condition the ship was in and our cabin, we just couldn't believe it. It was tired, run down, ... Read More
We chose this ship because we sailed on it in 2013 and were very happy with it except for the food but that was fine. When we saw the condition the ship was in and our cabin, we just couldn't believe it. It was tired, run down, dirty and very unattractive. RC removed some of the public areas and added cabins; therefore, the ship was overcrowded and understaffed. We met people who were showering with their shoes on because they were afraid of contracting some disease. Unbelievable. We don't understand what RC is trying to achieve by offering this type of cruising experience but we will never be cruising on these ships again. They do however a great job on their Oasis class ships. we liked the itinerary in the Greek islands and some of their excursions. Guest Relations was always very busy because hundreds of guests were complaining about something because practically nothing was right. Our Stateroom Attendant was amazing but most of the staff didn't really care. I guess the example comes from the top. The one responsible for the Excursions was extremely rude and didn't care about the passenger's satisfaction with a particular excursion. Some of the staff did the best they could with the resources they had. Royal Caribbean's senior management is lacking leadership and consideration for their passengers and personnel. We will never cruise on their small ships again and never suggest it to any of our friends or acquaintances. Read Less
Sail Date August 2019
After our first cruise on Symphony of the Seas we were worried a smaller ship would disappoint us. It didnt. We really didn't miss anything and thought the Jewel was lovely. The staff however is horrible in comparison. We only saw our ... Read More
After our first cruise on Symphony of the Seas we were worried a smaller ship would disappoint us. It didnt. We really didn't miss anything and thought the Jewel was lovely. The staff however is horrible in comparison. We only saw our cabin steward a couple of times. He was not interested nor did he remember our names. When we fist arrived the toilet seat was not clean, lipstick on towels and hairs in the bathroom sink. Not a great start of our Cruise. Overall we thought the staff was not very enthusiastic or happy. Didn't seem to care if food items in Windjammer were out and needed replacing. Dirty plates could stack up and be there for the duration of the meals. There were or course exceptions but overall staff seemed tired and not interested. Entertainment in the theater was low quality one of the guys couldn't sing at all. If this had been our first cruise we would have never gone again. Read Less
Sail Date August 2019
About us- cruise is our choice when traveling. Love to be on the sea and visit different destinations daily! We have been on 20+cruises. We like aft balconies, good food and wine. We do not really frequent shows. First and foremost ... Read More
About us- cruise is our choice when traveling. Love to be on the sea and visit different destinations daily! We have been on 20+cruises. We like aft balconies, good food and wine. We do not really frequent shows. First and foremost we had a wonderful trip- these are some details pros and cons. I read alot of reviews when i am planning a trip and i hope my details help you. We chose this trip because of the itinerary- how can you beat Rome and the Greek Islands. This was also our 35th wedding anniversary. We are platinum status on RCL. We flew TAP airline- love them used them 2 years ago to Barcelona as well !!! Car service to and from airport to hotel- Italy Private Excusions- prompt, polite- great job- they were recommend from Rome in Limo as they were already booked Pre and post hotel- Hotel Barocco -love this boutique hotel. Great service, lovely room, the best breakfast and sweet cappuccino. I could not wait to get back there post cruise for coffee. Upgraded our room and left beautiful wine and fruit. We were leaving at 3:30 am to come home and they offered a box breakfast to go- so sweet and great location. Ship- Ship is small, which is fine if you are not looking for all the bells and whistles of the larger ships. We had no issue with the size. Pool area- solarium pool had children in it. Staff- all super friendly working hard- great job Food- No please do not misunderstand- we did not go hungry. But the food in the dining room has declined. I requested a garden salad in the dining room and was told that Cesar salad was the only choice. Fish was over cooked and dry. Meats were over salted and tough. The hours of the dining room would change depending on port leaving long lines even for folks who had reservations- just not customer friendly. Bread and croutons were stale. Specialty dining was a step better- but not much. Scallop potatoes dry and over cooked- nothing seemed fresh. We went to both Chops and Giovanni's- Giovanni is lovely- i really wanted to like it but the food was so salty. The pasta was gummy. Deserts were mushy and tasteless. Windjammer was decent- liked the grab and go egg sandwiches on port days and the choices were plentiful. Sushi Class- What a great event! i had read a review of this before we left and decided to do it. 35.00 per person - but you get huge amounts of delicious sushi. This was not a demo you actually make the sushi and feel like you can do at home for family and friends. If you like sushi this is really fun. Bar service- we did have drink package- purchased on a special and found we probably lost money on it but enjoyed the freedom of not thinking about it. Bar service was good, drinks were good and the bartenders friendly and made suggestions to try new drinks. We particularly enjoyed the bartenders at Schooner bar after dinner. Vintages the wine bar was my favorite where Angeline the sommelier there was a delight to talk to about wine and travel. Ports- Santorini- Book the shore excursion Oia on your own!!!! I never book ship excursions but this gets you off the ship and to Santorini efficiently. Santorini is not easy to get in and out of. We used our SBC to buy it. We went to Oia and i got my photos (bucket list). We then went to Santos winery and did huge wine tasting with incredible views. left around 7:30 pm short line to the tram. I didn't even see donkeys. It is hot bring a hat! Mykonos- St James Beach Club-until 1:00 pm then back to town and walked around saw the windmills and had a late lunch right there overlooking the water. - Kazarma had wine and sandwiches and just relaxed. Very nice day. Athens- we hired Georges Taxi for the day- did this ahead of time and well worth 220 E for both for the day - we saw EVERYTHING. Ask for Kostas as your driver he is the best! He gave us so much information in the air conditioned car that we knew what we were looking at while out in hot sun. We saw Acropolis, changing of the guard, ancient agora, Olympic stadium, wonderful authentic lunch at a taverna, In the afternoon we visited the national museum- I asked Kostas for sweets and he brought us to a bakery with amazing baklava. Just a fantastic day- he wa the best. Katakolon- charming fishing village- walked around and shopped a little. Pre cruise- did a food tour with Rome Food Tours- wonderful guide, lots of walking and a nice selection of food. Post cruise- back to hotel Barocco and then toured the forum and coliseum. Feel free to ask me questions. Read Less
Sail Date August 2019
Celebrating our 50th anniversary we cruised Jewel with a mix of people in their 70s, 40s and grandsons 10 and 15 years old. We liked the itinary and also the size of the ship. We donot like those big mega ships. Our balcony cabin was ... Read More
Celebrating our 50th anniversary we cruised Jewel with a mix of people in their 70s, 40s and grandsons 10 and 15 years old. We liked the itinary and also the size of the ship. We donot like those big mega ships. Our balcony cabin was nice, but some paint was needed on the outside. We knew the bathroom is rather small. The beds were very comfortable. Food in the Windjammer and in the Diningroom was very good. Enough choices on the menu. Our servers, Michelle from the Philipines and Keyshaw from Mauritius were excellent. Always friendly, interested in our taste and often they would bring some special food from the menu for us to taste. They worked very hard, but always enjoyed their work. Overall we found the music in the atrium as well as in some bars extreme and much too loud! Conversation was impossible. A reason to sometimes escape from a bar or the atrium. We took and paid for 8 people of our family as we celebrated our 50th anniversary. We were a little disappointed that we had to pay extra for a small anniversary cake and also not even a free (glass) of wine was offered for that occasion. . That would have been a nice thank you for us by RCCL. Our airline offered us a glass of champagne with a nice congratulations card, although it was a short inter Europe flight. Read Less
Sail Date August 2019
The itinerary was something we wanted to do, we did an B2B2B, starting on juli 2019. Our pick for cabin was an aft balcony, nr. 9658. We enjoyed that having an aft balcony was so quiet, we send several hours there if things got too loud ... Read More
The itinerary was something we wanted to do, we did an B2B2B, starting on juli 2019. Our pick for cabin was an aft balcony, nr. 9658. We enjoyed that having an aft balcony was so quiet, we send several hours there if things got too loud at the main pool area's. After booking 1,5 year in advance this was a vacation we where looking forward too. The 2 weeks where as what can be expected on an Mediterranean cruise. Ship is fine but, after this vacation and after cruising on the bigger ships of the fleet we decided that this type of class is not for us, especially when you are cruising for 3 weeks on the same ship. We did Izumi and Chops the 2nd week and as always didn't disappoint. The rest of the dining we headed of to the MDR. We had a lovely lady from Ukraine, Tetiana, who got us the same table for 2 the whole 3 weeks! She was brilliant, sweet en so skilled, passioned en helpful in her job. We loved her! Our waitstaff, Ralph and Mondher where so great, we had a great time every night we went to diner. Now let's talk entertainment, remember, this is my opinion. We found the entertainment not good. The singer in the Schooner Bar, ieks, he didn't sing but shouted, couldn't keep a tone and had no interaction with the audience at the bar. We didn't go to any of the shows because we are not show people. The other venues with music (except 1 night in the centre with the JotS orchestra playing bigband! That was excellent) the music and shows wasn't't all that. Maybe we have to keep in mind that cruising in the caribbean is a whole other experience with the entertainment then in the mediterranean, but hey, we where cruising so al in al we did had a good time but where mostly in the Diamond Lounge before dinner. After diner we hung out at the bar in the casino. And then we have the too much Italiano part. Aargh, those people and their kids are annoying. Don't speak English, demanding that every crew member speak Italian and if they didn't they get furious. I walked on my toes that last week every time i encounter an Italian with their demands. The cruise director wasn't any better. She is a native italian and she forgot she works on an American Cruise line. If i wanted to hear Italian the whole day i might as well booked a cruise with MSC or Costa. This is the first time that RCL let us down in the last week and we will never ever cruise on the mediterranean, especially in summer. So done with that. We cruised on Harmony out of Barcelona in august 2016 and never had the this feeling like we do now. Overall we enjoyed our vacation but now we know that we never: cruise in the Mediterranean and never ever cruise the smaller ships for a B2B2B. Read Less
Sail Date August 2019
The Jewel of the Seas, although old was impressively maintained. Our cabin, 1102 had original fittings with the added new style flat screen TV. Slightly concerned being at the back of the ship we may experience soot on the balcony but we ... Read More
The Jewel of the Seas, although old was impressively maintained. Our cabin, 1102 had original fittings with the added new style flat screen TV. Slightly concerned being at the back of the ship we may experience soot on the balcony but we didn't. Noise from Windjammers above was apparent but not loud enough to bother us really. Sun unfortunately didn't hit the balcony much so the additional sunbeds included in the bigger balcony were not of much use to us. Entertainment was poor, and this I think is where the penny pinching is starting to show with RCI. We only had 3 bought in acts, the rest were staged by the singers and dancers on the ship. On the White Party night there wasn't even a show at all in the theatre! The Il Divo tribute type group were amazing but the magician and BMX rider (Yes I said BMX rider) were nothing impressive considering we were on a 4 star cruise ship! The Diamond Club, exclusively for Diamond and above members is nothing more than a corner of the sky bar sectioned off with partitioning. I have been in a number of Diamond Lounges on RCI and NEVER seen such a sad and unloved area - Diamond members not even worthy of a room, just a partitioned area shoved in the corner! We went once and didn't return for the rest of the cruise. I stupidly forgot shampoo and conditioner, also stupidly expected the shop to sell such things - No they didn't as the shop is so tiny it couldn't possibly stock essentials like that! There were no prices on anything in the shop, you are just expected to go to the till and pay up! I went to the Spa in search of shampoo and was faced with the Spa Manager who set upon giving me a 'Consultation' I told her I didn't want one just some shampoo thanks but she was determined and eventually decided I had dry hair with split ends and need to pay $90 for shampoo, conditioner and hair mask! The woman was vile and I politely told her I wasn't paying that and did she have any cheaper or I wasn't bothering, she miraculously produced shampoo and conditioner at the bargain price of $25. I didn't bother arguing the fact that my hair wasn't dry or split and in fact she should perhaps look in the mirror because hers wasn't anything Vidal Sassoon would claim to have touched either!! She was lucky I was tired from travelling and really needed the goods! Shortage of staff was apparent. We can remember times of waiters walking up and down in the theatre but not any more, get your own at the bar. Windjammers was similar, tables left uncleaned for the duration we were in and get your own drinks from the bar as no one will ask you. We regularly saw management mopping floors and cleaning tables as there is just not enough staff to cover the ship. Teenage children running around I gangs while presumably parents stay well away from them. Having done more than 15 RCI cruises on big ships and small, we would not return to them again. So many corners are being cut yet the prices continue to rise. Read Less
Sail Date August 2019
Royal Caribbean should be ashamed to have such an old ship cruising on the seas. I expect more from them than this old and very rub down cruise ship. I was about to book another cruise on this ship for next year but no way after seeing ... Read More
Royal Caribbean should be ashamed to have such an old ship cruising on the seas. I expect more from them than this old and very rub down cruise ship. I was about to book another cruise on this ship for next year but no way after seeing the torn up and dirty ship. We have been on many cruises on RC but I can no longer recommend them to anyone I know. Take the ship off the seas. The food was good but the tears in the carpet is a turn off. The carpet is also dirty. Come on RC. Forget the entertainment is a lot to be desired, or maybe I should say the lack of. Not much to do on this ship. Can you say boring. Need more room for venues and less rooms if you want to try to be competitive. The cabin attendant was good but the cabin was old and dingy. Very disappointed. Read Less
Sail Date August 2019
We did both itineraries the Jewel offered:: Aug 4 was the Greek Isles (4 ports) & Aug 11 was 5 ports in the Western Mediterranean. Larger balcony rooms were sold out when we booked. We usually do Jr Suites or Larger Balcony rooms, ... Read More
We did both itineraries the Jewel offered:: Aug 4 was the Greek Isles (4 ports) & Aug 11 was 5 ports in the Western Mediterranean. Larger balcony rooms were sold out when we booked. We usually do Jr Suites or Larger Balcony rooms, so this room was tight, but adequate. The balcony was fine. First week we were forward starboard side. The forward elevators were easy access to the Fitness Center/Spa, the Solarium (which had Grab & Go breakfast if you didn’t want Windjammer crowds), the shops and the theater. Overall, the food was very good to excellent. We did Chefs Table the first night which was discounted—so fabulous! Dinner all other nights was in the Dining Room & it was a pleasure—varied menu, excellent service by waiters, delicious. If we were back from excursions, Lunch was in Windjammer, I’d give it a B—if you like Indian & Asian dishes you’re in luck. Breakfast was very good In Windjammer, just a little harried with the masses trying to eat quickly to get to meeting places for excursions. The Dining Room offered Brunch one morning approx 9:30-12:30–do it if you can. It was excellent! Excursions were mostly terrific. In Santorini, highly recommend RCCL Excursion: Wine Tasting (Santo Winery) & Oia. In Athens, we made arrangements on our own for a private tour/taxi with a great guy, Leonidas Abenakis & it was a fabulous day. Here’s his information: mobile phone +30 6972 112.468; email: tour@rideathens.com or www.rideathens.com Leo was very knowledgeable, gave us almost 2 hours at the Acropolis Museum (don’t miss it); city highlights; panoramic view from Lycabettus Hill; changing of the guard at Presidential Palace; Hadrian’s Arch; 2004 Olympic Stadium and more. He will tailor the tour to your wants. We had a blast with him! During week 2, I would also recommend RCCL Excursion in Ajaccio, Corsica—the Prunelli Gorges. It was a wonderful tour of the island, taking us into the mountains—beautiful country, lush hillsides, gorgeous lakes, quaint villages & Susanne was a wonderful guide full of history & anecdotes. Barcelona RCCL Excursion recommendation would be Gaudi’s Barcelona which includes the amazing Sagrada La Familia Cathedral, other Gaudi structures & city tour. Staff on the ship were so friendly, helpful—can’t say enough good things about everyone we encountered. It was a wonderful trip!! Read Less
Sail Date August 2019
We chose this cruise because the dates fell on the week of my birthday AND it left out of the port of Civitavecchia. We LOVE Rome so we had an excuse to visit again. We flew in the night before the cruise so that we could explore and ... Read More
We chose this cruise because the dates fell on the week of my birthday AND it left out of the port of Civitavecchia. We LOVE Rome so we had an excuse to visit again. We flew in the night before the cruise so that we could explore and relax. Embarkation was smooth. It took a total of about 20 minutes between checking in and getting onto the cruise ship. We booked excursions in Santorini, Athens, and Katakolon. We explored on our own in Mykonos. I vlogged all of the ports and shore excursions, so if you would like to see which excursions we booked, check out my youtube channel: Morgancita The ship was beautiful! We had an interior room which is always perfect for us because the only time we spend in the room is to shower and sleep. They had a movie theater which was nice on sea days (get there early or you won't have a seat). The pool always had music or some form of entertainment which was nice. They had a show every night and it was always something different which was great. The food was average and I say this because they didn't really switch up the options much in the buffet. The main dining room was also pretty limited. Not the worst food but definitely not the best. The highlight of our trip was meeting another mother and daughter couple who were from London who were EXACTLY like us. We spent the night of my birthday at a free silent disco party on the ship which was SO MUCH FUN! This is what I love most about cruising. You get to go to the most beautiful places and meet even more amazing people :) Read Less
Sail Date July 2019
Our daughter was on a school trip to Italy, so we decided to meet up with her in Rome and take a family cruise to the Greek Isles. We choose Jewel of the Seas, because we like RCCL and sailed on the Radiance of the Seas previously ... Read More
Our daughter was on a school trip to Italy, so we decided to meet up with her in Rome and take a family cruise to the Greek Isles. We choose Jewel of the Seas, because we like RCCL and sailed on the Radiance of the Seas previously (Alaska). I will say that so far the Radiance Class ships are my favorite of the RCCL line (I have been on Independence of the Seas, Majesty of the Seas, and Empress of the Seas as well). The ship is beautiful. Lots to do while easy to navigate. While all the usual accolades for Royal apply (very good food, great Piano player in the Schooner Lounge, very good Production Shows, etc.), what stood out for me was two new activities that I enjoyed immensely. The first was a Mystery Puzzle game that was professionally produced to be similar to current Escape Room type games. It was not an escape room, but a team game, where each team received an envelope with many puzzles that led to solving the mystery. Like I said, it was professionally produced and really awesome. Not easy, but not extremely difficult either. Took about an hour and was loads of fun. The second was a Murder Mystery Dinner, where the production entertainment team put on a play during cocktails and hors d'oevres where two mob bosses were about to combine their territory. One gets murdered. We went into dinner in one of the speciality restaurants, where clues were given throughout the dinner. At the end, there was a drawing from those who solved it correctly, with the winner receiving a champagne basket. Again, lots of fun. The first was no additional charge, while the second had a charge associated (but did include a great dinner in the speciality restaurant, including champagne and wine). The addition of these types of activities will keep me coming back to RCCL. The only reason I did not give this cruise 5 stars was the Itinerary. The ship gets 5 stars. The Itinerary, only about 3.5. If you really want to visit the Greek Isles, then this is a great way to do it...but be prepared for a grueling itinerary. We had one day at sea, followed by 4 port days, and ending with a day at sea. In general, the Islands are beautiful, but very hot and very crowded. Long days of touring with crowds, heat, and lines...and 4 in a row was a little more than we could handle. 1. Santorini: Definitely the most picturesque...but get on an early tender. Dress very cool, wear a hat and sneakers. Be prepared to wait in a line for 1-2 hours to get the cable car up and another 1 1/2 - 2 hours to get back down at the end. Be prepared to walk on very uneven cobblestones. 2. Mykonos: Probably the easiest port and also very beautiful. Classic white buildings. Beautiful seascape vistas. Good history. Cool breezes and no lines :) 3. Athens: Our least favorite. Crowded city. Very hot. Walking up the Acropolis is the highlight (you gotta do it), but go early and be prepared for a very slippery climb up ancient slippery marble. 4. Katakolon: Too pooped to visit the sight of the ancient Olympic games...choose instead to taxi to a nice beach. Read Less
Sail Date July 2019
Jewel of the Seas Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 3.0 3.9
Entertainment 3.0 3.6
Public Rooms 4.0 4.4
Fitness & Recreation 5.0 N/A
Family 4.0 4.0
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 5.0 4.4
Value for Money 3.0 N/A

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