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9 Rome (Civitavecchia) Costa neoRomantica Cruise Reviews

We were very pleased with our cruise with Costa. Our only complaint was that we never seemed to have enough time at the port. The ship was built in 1993, not a huge ship (which was fine with us), but it was still very nice. The food in ... Read More
We were very pleased with our cruise with Costa. Our only complaint was that we never seemed to have enough time at the port. The ship was built in 1993, not a huge ship (which was fine with us), but it was still very nice. The food in the dining room was excellent and the wait staff were all excellent. The faster service buffet in the rear of the ship didn't have quite the quality of food but if you wanted to grab a meal in a short amount of time it was fine. Our cabin steward was always on top of everything. The staterooms were surprisingly roomy--including the bathroom! We went to all the evening shows--they were all quite entertaining and a fun thing to do in the evening. The pool deck was very nice. They had a quiet area at the front of the ship that was shaded by the circular glass lounge above which was great if you didn't want to be in the sun. One of the members in our family needed medical attention and we found the medical staff and facility exceptional. I would certainly recommend the ship to anyone. Read Less
Sail Date July 2011
We sailed on the Costa Romantica in June of 2011. The ship holds about 1500 passengers and 700 crew. On our trip we were 300 shy of being full. Of the 1200 passengers, 100 spoke English but all of the crew did. This was not an issue at ... Read More
We sailed on the Costa Romantica in June of 2011. The ship holds about 1500 passengers and 700 crew. On our trip we were 300 shy of being full. Of the 1200 passengers, 100 spoke English but all of the crew did. This was not an issue at all. We had a great time because of the English speaking staff from Philippines,China and Malaysia. The staff are great people trying to make a living for their families back home. Take a moment and get to know them. We met the Executive Chef, Massimo, who did an excellent job. Seek him out, a young man who has been on the cruise ships for 17 years. The food was great, the entertainment entertaining and an overall great experience. We have been on the big ships-Royal Caribbean , Carnival, etc.but this is much better. Last year we took a similar cruise with Louis Cruises and this too was small and great. People complain about the announcements in different languages,so what, if all you wish to hear is English, stay home. There are lots of passengers speaking different languages and they too deserve to hear the messages. All in all a great cruise and we will use Costa again. Read Less
Sail Date June 2011
I was with a family group of 25 on this cruise, so interacting with and meeting others was not a priority. If I had been alone, however, the predominantly foreign crowd and lack of English announcements and activities would not have been ... Read More
I was with a family group of 25 on this cruise, so interacting with and meeting others was not a priority. If I had been alone, however, the predominantly foreign crowd and lack of English announcements and activities would not have been conducive to socializing.The stateroom was very nice, and I liked the layout of the ship. I'm not big on activities, and with early and late happy hours, when not on excursions or eating, a lot of my time was spent in the bar. The happy hour is 2 for price of 1, but they must be identical drinks. OK, so I'll drink some more. Wine and soda/water packages kept the price down at meals. The dining room was very nice, with elaborate multicourse meals. The ingredients are put on board at the beginning of a cruise, and I would have preferred simple, fresh foods. The pizza at the bar is good late at night, and I never went to the midnight buffet (except on a tour). I went on all the official Costa sponsored land excursions, as I figured they are guaranteed to get back to the boat on time. Every tour was excellent, with good busses and guides.My main gripe was the poor air conditioning. When the dining room doors open and hundreds of bodies pour in, the temperature rises 20 degrees and the AC can't keep up. The mediterranean is hot and humid in the summer, and it was uncomfortable most of the time on board. The heavy cigarette smoke doesn't help either.For a follow-up cruise I would be inclined to look toward a cruise line that is geared to Americans, as I believe the AC would be up to snuff and smoking would be curtailed. Read Less
Sail Date June 2011
We cruised from Civitavecchia to the Greek Islands and back in June of 2011. One of the best things about the trip was the transportation from Rome Fiumicino airport to the port at Civitavecchia - we put our bags down next to the coach at ... Read More
We cruised from Civitavecchia to the Greek Islands and back in June of 2011. One of the best things about the trip was the transportation from Rome Fiumicino airport to the port at Civitavecchia - we put our bags down next to the coach at the airport and did not touch them again until in our stateroom on the ship. It was the best $24 we could spend. The ship, although somewhat old being built in 1993, was comfortable. Our shock came the first evening at dinner, when we asked the waiter for a pitcher of ice water. He said he could not, because a new Costa policy prohibits this. We asked for the Maitre D, and he repeated the new policy. The only way we could get water was to buy bottles of it for $4 each. This is price gouging to the extreme. I have a personal policy of never buying bottled water because studies have found it is no better than, and in some cases not as good as, ordinary tap water. We complained loudly but to no avail. So everyone at the table told the staff that 1. We would not sail on Costa again; 2. We would write reviews about the policy; and 3. We would consider reducing our automatic gratuity amounts. The next day the Maitre D brought our table a bottle of Proseco (sparkling wine) as a peace offering to calm our dismay. Another day we were given a bottle of wine. These were good getsures, but did not make up for not having a glass of water with which to take medications. A few other things made the cruise less than optimal, such as the inability of the "Animation Team" to speak English, which was within Costa's control, and the presence on board of some 100 under 5 year old children who pretty much ran wild with no limits due to their ultra permissive parents. It was not fun to try to dance in any of the venues when a dozen little ones were running in circles on the dance floor - no exaggeration. Read Less
Sail Date June 2011
We picked Costa having read tons of reviews ranging from horrible, would never go back experiences to rave reviews, so we went on the Costa Romantica with really no expectations and were pleasantly surprised. First of all, the Romantica ... Read More
We picked Costa having read tons of reviews ranging from horrible, would never go back experiences to rave reviews, so we went on the Costa Romantica with really no expectations and were pleasantly surprised. First of all, the Romantica was only 1/2 booked, which if you've cruise before that was a huge perk. There were no lines, no wait times and plenty of seats for everything. Our cabin (4049) was an ocean view and was really nice. I was surprised it had as much room as it did and a very large ocean view window. We usually book balcony rooms, but the Romantica only offers maybe 10-20 suites with balconies and with prices to match their limited selection, so we opted for an ocean view room and were not disappointed. The staff was fantastic and cannot say enough enough about their service. Keep in mind, this is an Italian cruise line and English is the last language they speak. French, Spanish and even German were more popular than English which means the staff members who do speak English aren't fluent. Most of the staff members who do speak English are servers and are from the Philippines as English is taught through their schooling. The guest services reps don't speak English well and I would definitely opt for the 1 hour daily Q&A session with the English speaking rep for any help you may need. The food was very good, especially the pasta, but Costa was lacking with the grand meals to accompany the Gala evenings like Royal does, so that was a little disappointing. The mixed drinks are terrible! Be forewarned, stick with beer , wine, or straight liquors drinks. The mixed drinks are nothing but mix and have very little alcohol despite their 6.75 euro price tag.The ship excursions were run very well and a Costa cruise member travelled with each excursion to ensure it went well. See my port reviews for more details on ports. Avoid the Jeep Excursion in Mykonos!Overall very pleased with the Costa Romantica and would sail Costa again. I understand they are remodeling the ship and adding more floors, 4x the number of balconies and activities like rock climbing walls which was definitely needed. My husband and I are under 30 and we struggled to entertain ourselves since the activities on the ship were really focused for a much older crowd, but Costa seems to know that and is working to remedy that on the ship. Read Less
Sail Date April 2011
This is an old(er) ship (1993) - and it looks rather 'tatty'. Although we stayed in the Grand Suite, it was all rather 3 star (not 5 star). When it rained, the water came into our suite in sheets. We had a butler, who was ... Read More
This is an old(er) ship (1993) - and it looks rather 'tatty'. Although we stayed in the Grand Suite, it was all rather 3 star (not 5 star). When it rained, the water came into our suite in sheets. We had a butler, who was ever so obliging, and this is the only 'saving grace' on this rather mediocre experience. The dining room food was very, very hit or miss (more miss, than hit). A rather gruesome canteen with hoards of passengers with lots of loud children throwing food at each other, and not enough places to sit down, was the other 'option'. The entertainment was simply awful, quite often vulgar, and tasteless. The shows were amateur, with very little talent. (Games in which passengers tried to break balloons with their bodies, or where they simulated a sexual act with a large skillet and ladle. The 2 'gala' evenings - were everything except chic - especially since 90% of the passengers didn't bother to dress up (let alone put on a tuxedo). If there is a problem with an excursion, even if it is the fault of the ship, they will hound you for payment. This company is not client centric. If your standards are moderate to high, we urge you to look at another property (and probably not on the Costa line). Read Less
Sail Date November 2009
My wife and I sailed on the November 16th Romantica sailing to Cantania, Athens, Izmir, Mykonos, and Santorini. First, the ports of call are the reason we booked the cruise, and they were amazing. Also, we were driven by the price, as this ... Read More
My wife and I sailed on the November 16th Romantica sailing to Cantania, Athens, Izmir, Mykonos, and Santorini. First, the ports of call are the reason we booked the cruise, and they were amazing. Also, we were driven by the price, as this was the cheapest cruise we have ever taken. Getting to/from Civitavecchia We took the train from Roma Termini to the port without any issues. Just went to Termini in Rome, bought tickets and a self-service machine, and took the 45 minute ride to Civitavecchia. We took the express train, and used 1st class; the car was mostly empty. From the station in Civitavecchia, take a right out of the station and it's a 10 minute walk to the ship. We used Costa's transfer on the way back to the airport, which was on $20 USD each. About 1 hour drive from port to the airport. Ship Overall the ship was clean and well maintained. It is a small ship (55k tons) and lacked a lot of public spaces; we have been on smaller ships (Carnival Holiday for instance) that actually had more public spaces. The cabins appeared to be recently remodeled, as they were very clean and modern for a cruise ship; we were actually surprised the cabins were in such great shape given the age of the ship. Of course winter in Europe it was cooler, so we did not use the pools (they are not covered as on other ships in cooler climates), but did use the hot tubs; as this was very port intensive the pools were not much of a big deal. Overall, a decent ship with nice cabins for its size and price. Food This is the first cruise I had been on where food was difficult to come by at times. Bear in mind this is an Italian cruise ship, NOT American. Italians apparently do not stuff themselves 24x7. The buffet was awful - very small, food was terrible; overall the worst buffet I've seen on a cruise ship. It is only open for breakfast and lunch. No dinner; no 24x7 buffet as on most ships. The dining room was much better, still not to the quality of American ships but I was able to find something to eat every meal. I think some of my issues with dining room food were more due to the fact that it was Italian style, not American, thus I cannot fault the ship for this as I expected an Italian experience. People Italians are a different bunch - I thought they were rude, loud, and very inconsiderate of others (we spent several weeks in Europe traveling all over and have no complaints other than with Italians). They smoke everywhere.....smoking is very bad on the ship. Apparently breathing oxygen is optional in Italy. This is by a million miles the worst I have seen smoking on a cruise ship. Surprisingly there were large numbers of Americans on the ship - far more than I expected. Our dining table was all American, and it appeared assigned by age, which we found to be great. Despite being a ship dominated by Italians, I think we had the best table group on any of the cruises we have taken. The excursions were organized by language, and we were mostly with Americans. Overall, that piece was well organized by Costa. Ports We choose this cruise for the itinerary above all else, and were not disappointed. We used all Costa excursions (in the Caribbean we always go it alone, but on port intensive cruises such as this, Alaska, and a few others we went with the ships excursions). The excursions were in English, mostly attended by Americans. I have no complaints on any of the excursions we took - they were all worth the money. Catania: Did the 4x4 up Mt. Etna. Actually was off road, did a nice hike around Mt Etna. Supposed to be a 4 hour excursion, was closer to 6. We were happy with this excursion. Izmir: Our favorite port, not at all what we expected. Did the 9 hour Ephesus, House of the Virgin Mary, and St Johns excursion. Well worth the money. Ephesus is one of the 7 Ancient Wonders of the World, and it is well deserved. Santorini: Did the Oia Village, which I think was the only worth while excursion here. Oia is very pretty and we got great photos....it is what I picture when I think of Greece. The village where the ship actually ports (different than if you take an excursion) is just a typical cruise shopping place, nothing special. Mykonos: I think this is really a beach stop, but in November and at 6-11 pm there was nothing to do. No ship excursions, which is the first time I've been to a port with an excursion being offered. We got off, walked around went back in maybe 30 minutes time. Athens: Took the Acropolis and Museum excursion. Museum was boring, nothing special to see. If I had to do it again, I would just take the Acropolis excursion. The Acropolis is very cool, with nice views of Athens. But it pales in comparison to Ephesus. Overall we had a great time on the cruise. Given the price ($299 pp) and itinerary, it was well worth the trip. The key is to remember it is an Italian ship, not an American. Of course, as you are in Italy, this should be expected.....yet many Americans still think it will be like America wherever they go. As long as you book based on itinerary and expect an Italian experience, I think anyone would enjoy this cruise. Read Less
Sail Date November 2009
Costa Romantica 10/26/09 Review Ok I know a lot of you have been looking for a review of this ship, so here we go. I was just on the 10/26/09 cruise that departed from Civitavechia and had an itinerary of Catania-Sicily, Sea Day, ... Read More
Costa Romantica 10/26/09 Review Ok I know a lot of you have been looking for a review of this ship, so here we go. I was just on the 10/26/09 cruise that departed from Civitavechia and had an itinerary of Catania-Sicily, Sea Day, Izmir-Turkey, Santorini-Greece: Mykonos (same day), Athens, Sea Day. I have been on several cruises on NCL, Carnival, Royal Caribbean, as well as a previous Mediterranean cruise in 2005 on the Costa Magica so I will be comparing much of the experience to those sailings. The Ship Yes the ship is small. The ship was much cleaner than I anticipated. They did a great job making sure everything was spotless. It is well designed for its size and age (1993). There is very limited entertainment on board besides the shows which I will highlight later. Besides attending every show I played in the casino a little bit which is about half the size of other ships. There was a foosball table and ping pong table on board. There is one lounge (Italia) where they have silly events and games and this is where most of the Italians gather around dinner and show times. The weather was actually warm enough to lie out on the top deck for 2 days. We had fantastic weather on our cruise, we were quite lucky. The internet cafe is adequate but expensive at 1 Euro every 2 minutes. After dinner the only thing going on was at the Tango Lounge where they would have a live band with various theme nights, this is where we had the most time. The disco was the only other option at night and it was mostly filled with younger people so I would say 16-25 year olds and they played the traditional club techno garbage so we stayed away. The announcements in several languages did not bother me AT ALL. They were very limited and exactly what I expected. The Shows I would have to say that the entertainment in the theatre was one of the biggest disappointments on this cruise. The dancers and singers were all average although almost all of their songs were in English so I give them credit as you can tell this isn't their natural language. The non dancer/singer nights were just horrible. I just kept thinking of the show America's got talent because every single one of the acts would have been stopped within 2 minutes. Either way we had nothing else to do so we watched all of the shows and pretty much just made fun of how awful they were. Also, Italians for some reason insist on showing up after the show starts and most of them decide to walk all around the theatre to find a seat in the dark while talking most of the time. Quite annoying actually, also, about every other seat was comfortable so you had to search around to find good seats. The Passengers and Staff I give the staff a rating of 10/10. They were excellent. I really have no complaints at all, they were extremely friendly and most seemed very happy. Our ship had 1200 passengers on board. Of this 800 were Italians, about 150 were English speaking, 100 French, and the rest a mix of Spanish and German is my guess. No complaints with any of the passengers. The Italians are very pushy and like to use their elbows in the buffet lines. Also, they seem to go by the rule of "whoever pushes to the front first wins". Lines and order seems more like a guideline to them. Once you get used to this mentality it was ok. It was also fun to feel really big. I am only 6'2 but was probably the fifth or sixth tallest person on board. This came in handy when the Italians would try to cut around me in lines as I glared at them with disapproval. The cabin We stayed in an inside cabin in the front of deck 4. It was probably the cheapest room on the ship but our cabin steward went above and beyond. Our cabin was quite lovely and actually was much better than I anticipated for an inside cabin. No complaints here. 10/10. The Food and Drink Because of the itinerary we were able to eat most of our meals in the dining room. Most mornings we had room service delivered for free. They would also give us cappuccinos for free although they charged up on deck. We generally tipped the person who delivered it 1 euro although it wasn't required. The food in the dining room for lunch and dinner was better than I expected. The food wasn't as Italian as I expected but it was good. We had the X1 package and they always had a bottle of wine and mineral water waiting for us. Most nights we shared a bottle but some nights we drank 1 ½ bottles of the house red. The house red was tolerable but obviously cheap wine. It was just hard to drink the same thing every night, compare it to Traders Joes Charles Shaw wine. They were very quick to bring us any drinks we requested. The buffet lines at lunch were sometimes crazy as it seems that every Italian eats at the same time. The buffet food was worse than I expected so we stayed away and ate in the dining room as much as we could. When we did eat we sat outside on the deck. Once we sat down the drink people would constantly be around asking us for drinks. WE COULD USE THE X1 ON DECK DURING THE BUFFET TIMES no problem. I wasn't sure about that going in, but they would bring us coke, beer, wine, the usual. Good perk to have. The itinerary The port was very easy to get to from Rome. From the Termini station we took a train for about 70 minutes (6 euro each way) and walked about 5 minutes from the station to the harbor. From here a shuttle took us to the ship. Check-In went smooth and took about an average amount of time to get through. In Catania Sicily the ship docked. We walked around the city for a couple of hours and didn't really do much. They drive crazy here and the city is quite hectic. Izmir Turkey was much better than I anticipated. This was by far the cleanest city that we visited. The people were friendly and didn't bother you or heckle you in shops and on the streets. Izmir probably had the best looking people and most western looking clothes and culture of any of the ports. The ship docked at the pier and again we just walked around town for a couple of hours. There was a military parade the day we were in town (I think it was their independence day or some city holiday but either way it was fun to watch and security was extremely tight). The next day we went to Santorini and Mykonos (both tenders to shore) and in both cities we just walked around town for a couple of hours. In Athens we did a DIY to the Acropolis which was very easy and probably only took about 3 hours from the time we left the ship until we were back near the ship. I didn't describe the itinerary here very much so just ask if you have more questions. This review was much longer than I anticipated so please just ask if you have any questions and I will make sure to answer them. Overall I was very pleased with the experience and it met my expectations for the price. It was a very cheap cruise and I think it was a GREAT VALUE! I wouldn't hesitate doing it again at all but if you are spending a lot of money on a cruise, I wouldn't pick this ship. Read Less
Sail Date October 2009
This was our 10th cruise and 5th cruise line. We were really looking forward to our first mediterranean cruise. We really thought it would be more of an upscale cruise line and wonderful food. Much to our disappointment, it was far less ... Read More
This was our 10th cruise and 5th cruise line. We were really looking forward to our first mediterranean cruise. We really thought it would be more of an upscale cruise line and wonderful food. Much to our disappointment, it was far less than that. The ship itself is not as upscale as other lines we have been on. It is very minimal at that actually kind of plain but that really wasn't that big of a deal. The problem was the total disorder that we faced once on board. Now we new it was an Italian cruise line with mostly european guests however, we were not prepared for the total chaos and rudeness of our fellow passengers. We have never experienced anything like it. The Buffet (which we nicknamed the "jungle") was exactly that. Very over crowded, not enough seats to accomodate everyone, people cutting in line or what resembled a line, children running everywhere , and people literally hoarding huge plates of food. There was no regard for any manners whatsoever. The food was adequate at best, the coffee was always cold, and water and ice only worked at intervals. The sit down restaurant was much more organized however the portions were much smaller than normal, the food options not always appealing however again we were kind of prepared for that being it was european. The staff, all though they worked very hard, did not go out of their way to form a relationship with you like other cruises. They didn't offer coffee with dessert you had to ask more than once, and we always felt like we were rushed so they could prepare for the 2nd seating. The elevator and pool situation were similar to the "jungle". No manners, pushing and shoving on and off and no regard for any rules especially no children in "adult only" pool. The parents seemed to allow their children to do whatever they wanted, and the minimal security was only able to control the situations temporarily and then they would resume as soon as they walked away. We witnessed soccer balls being kicked in the lobby, children screaming and lying on the floors of the restaurants, running up and down halls till late night hours, jumping on and over people in the pool, and playing with window shades (which hit me in the head once). We talked with fellow passengers from the U.S.,Canada, Germany, the U.K. and even Italy which were just as disappointed and shocked as we were. The ports and excursions were nice , but not alot of accomodations for english speaking guests. We booked one tour that was all in Italian and no discount or anything even after we told them that it was not communicated to us that noone spoke or understood English. This was true to most of the cruise. Very minimal announcements in English. The disembarkation was also very unorganized and we nearly missed our flight. Needless to say it was a very horrible experience and I don't know if we will give Costa another chance or not. We found out only after returning that apparently Costa offers great deals to the Italians even some offers of kids cruise free.(which may account for our situation) So be prepared and ask before you book. Read Less
Sail Date August 2009
Costa neoRomantica Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.0 3.5
Entertainment 4.0 2.9
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.3
Family 4.0 3.3
Shore Excursion 3.0 3.3
Enrichment 3.0 2.9
Service 3.0 3.8
Value For Money 4.0 3.4
Rates 4.0 3.5

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