Rome (Civitavecchia) Costa Diadema Cruise Reviews

4.0 / 5.0
146 reviews
Thumbs up for the desserts they really nailed them.
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Deck of the ship
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Indoor pool area deck 10
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Indoor Peppa Pig kids area
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1-6 of 6 Rome (Civitavecchia) Costa Diadema Cruise Reviews


Avoid at all costs.ONLY for jokes

Review for a Europe - Western Mediterranean Cruise on Costa Diadema

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costad
6-10 Cruises • Age 40s

We just got off the boat. Worst cruise ship experience I have ever had. I traveled from Greece to Rome and from Rome to Civitavecchia. I took a shower and the cold water didn't work. Literally a hot bath with 30 degrees Celsius outside.Not only that but the bath overflowed. They repaired it at midnight. Also, I paid for a cabin with a balcony and I didn't even see the sky, because above my ...
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Sail Date: July 2023

Cabin Type: Classic Balcony


Bad. Horrible. Worse. Discrimination towards English speakers. Inefficiency.

Review for a Europe - Western Mediterranean Cruise on Costa Diadema

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SteveFromFL
6-10 Cruises • Age 30s

I want to preface this review by saying I'm not often a big complainer. I can roll with most annoyances with ease and I rarely feel the need to make an issue. But this was by far the WORST CRUISE in my entire life. Why did we go? Never been to Europe before and Costa had numerous itineraries, dates, and prices to choose from so it was the sheer availability of options that other lines simply ...
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Sail Date: May 2019

Cabin Type: Premium Balcony


Relaxation

Review for a Mediterranean Cruise on Costa Diadema

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rigunawan
10+ Cruises • Age 70s

We wanted to try to cruise with Costa. The embarkation was not organized. People lined up wanted to get to the ship as soon as possible, despite we got our number to got in. The room was cline. Lunch for the first day was fine, but no coffee or tea, had to wait till 16.00 pm,unless if we pay for it. Dinner was not good, soup was not hot, very hectic. The waiter was unpatient to take the ...
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Sail Date: September 2017

Cabin Type: Premium Balcony


First time cruising with Costa - they just simply don't care

Review for a Mediterranean Cruise on Costa Diadema

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Cruise Reviewer
2-5 Cruises • Age 30s

I wanted to take my mom on a cruise for her upcoming 65th birthday as she loves cruises and they're usually the best way to relax and visit so many different countries/places. We have cruised before with Norwegian Cruise Line and I have cruised myself several times with Carnival, but as she lives in Bosnia and Herzegovina now, so the closest and the best cruise that worked for the dates I was ...
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Sail Date: August 2017

Cabin Type: Classic Inside


Horrible Customer Service

Review for a Mediterranean Cruise on Costa Diadema

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Gyrlwithwings
6-10 Cruises • Age 40s

Sadly I found this cruise horribly disappointing! We had multiple issues on board and no help. My first issue was with the social media internet package. It never worked properly. I purchased it mainly for instagram and I never was able to get it to work. I spoke to the same customer service person everyday trying to get it fixed. Then the whole thing shut down and would not work at all. When I ...
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Sail Date: February 2017

Traveled with children


Worst cruise ever. Rude and unprofessional staff. BEWARE.

Review for a Europe - Western Mediterranean Cruise on Costa Diadema

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JunioInNoVA
10+ Cruises • Age 60s

This was the worst cruise I have ever taken, based solely on the onboard experience. I was shocked at how bad our cruise experience was. And extremely disappointed. Stem-to-stern I have never encountered so much unprofessional behavior by any cruise ship's staff. At all levels. We were treated rudely by nearly every member of Diadema's staff. And the overall customer experience clearly ...
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Sail Date: February 2017


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