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5 Rome (Civitavecchia) Costa Deliziosa Cruise Reviews

Costa Deliziosa – My wife and I just got back from a TA (20 days) on the Deliziosa leaving from Rome and ending in Ft. Lauderdale and let me say from the beginning that all the negative reviews of Costa and this ship in particular proved ... Read More
Costa Deliziosa – My wife and I just got back from a TA (20 days) on the Deliziosa leaving from Rome and ending in Ft. Lauderdale and let me say from the beginning that all the negative reviews of Costa and this ship in particular proved false. The embark was fast and very efficient. We were in our room (BC Balcony) with our bags, in less than 20 minutes. I had booked a few things through MyCosta before the trip,(excursions, wine, etc.) and that part did not work seamlessly. The items showed up on their ship board computer, but the various departments never received the requests. I would probably not do that again. ALSO, it pays to go to the front desk and get a itemized printout of your charges at least three times during the cruise. Service on board was great and efficient. I read all the reviews I could find about the Deliziosa and their TAs in general and here are some of the things that have changed. The common restrooms were all very clean and well stocked. The nightly shows were very good and we only missed one or two. Yes, the main language onboard was Italian, but then the 2nd was usually English. A daily Ship Events paper was in English and the menus were in English as well. We ate most of our meals in the main dining room on deck two, but also tried the buffet a few times. Dining at the buffet was like WalMart on Black Friday. This was not Costa’s fault but our fellow passengers. We met other passengers that had been on other Costa cruises; some as many as 11 times. We asked them what had changed and most said was the details. Things seemed worn and dirty, like where you would put your hand on an upholstered chair. Most guests were charged for water, but US guests were not. German travel companies from what we heard had sued Costa about their automatic tipping policy and won. Therefore, the Germans tip on service and are not automatically charged. We did not purchase a drink package but drank daily Things that did help: we took a multi plug with a surge protector (there was only 1 plug in the room!), we took stick-on wall hangers that worked great to hanging coats, pants & etc. We have trouble with cramping if we are walking a lot, so we took packets of G2 (they make up a 20 oz. btl.) Very nice to have along. We took advantage of having breakfast in our room for only $5 svc chg. Read Less
Sail Date November 2017
After deciding on a five day stay in Rome, we chose Costa Deliziosa due to the return route, and time of year. The boarding process was routine, however, the rest of the trip went down hill from there. For the lifeboat drill, we were told ... Read More
After deciding on a five day stay in Rome, we chose Costa Deliziosa due to the return route, and time of year. The boarding process was routine, however, the rest of the trip went down hill from there. For the lifeboat drill, we were told to report to three different locations by three different staff members. After walking around the ship, looking for the right place, we missed almost the entire life boat drill. A female staffer said don't worry about it. The only acceptable part of this cruise was the cabin and steward. He was very accommodating and friendly. The food was beyond terrible, with a main stay of pork. The only meal that was acceptable was breakfast. Limited coffee and tea and payment required for any extras. The food lacked quality, taste, and any form of seasoning. Limited beverages during dinner hours. Most of the shows were terrible, mostly catered to the European passengers, who many were rude and pushy. The ports were mostly mediocre at best, and it appeared that Costa was trying to save money in every manner possible. Anyone desiring to take this cruise ship needs a good session with a psychiatrist. We have taken two other Costa cruises originating in the USA which were acceptable, prior to this one. If there were any ratings listed below one, most of the categories would be listed in the "This must be a joke or a prank" section. We could not wait to get off of the cruise ship. A total waste of time and money. Read Less
Sail Date December 2016
This was my fourth crossing and my 20th cruise. My first time with Costa Cruise. Pros: Well laid out ship. Entertainment around the ship was excellent. The entertainment staff wanted you to have fun. They worked very hard. Drinks ... Read More
This was my fourth crossing and my 20th cruise. My first time with Costa Cruise. Pros: Well laid out ship. Entertainment around the ship was excellent. The entertainment staff wanted you to have fun. They worked very hard. Drinks were very reasonable. Wine bar, Atrium bar very nice. Cabins were very nice and ship was very clean. Cons: The food was sub par. Some nights it was truly inedible. They charge for pizza and ice cream!!! No kidding. Coffee was limited. It was available at breakfast, at 4:00 and 9:00. You had to ask for coffee at dinner. The shows were sub par. Some nights were terrible. They penny pinch you at every opportunity. Do not take tour to Fez, it was a rip off. They basically took us shopping. I have been to Marrakesh and it is wonderful. Unfortunately, I will never cruise on Costa again. It was my worst cruise ever. Read Less
Sail Date December 2016
The ship is sharp and well laid out . . . it is actually the same ship as the Carnival Legend/Miracle twins with a bit classier decorations and fittings. Costa out shines everyone on embarkation proceedings . . . but is in the "not ... Read More
The ship is sharp and well laid out . . . it is actually the same ship as the Carnival Legend/Miracle twins with a bit classier decorations and fittings. Costa out shines everyone on embarkation proceedings . . . but is in the "not ready for prime time" class for food and tours. Food . . . well prepared but dull compared to other cruise lines such as NCL and Royal Caribbean . . . and with poor access. A 3 hour only lunch buffet . . . less than 2 hours for served breakfast . . . and no dinner or evening buffet options were very old school. You essentially eat at your assigned dinner time or starve! Food was well prepared but with very limited choices.. Tours had to be pre-purchased and there were no refunds. Costa then mixed languages which essentially gave you half a guide. When questioned, the tour staff shrugged and essentially said "tough".   Read Less
Sail Date October 2013
As a group of four Canadians travelling together, this is the first time we have had so many negative things to say. Embarkation went well. Ship itself was nice with excellent teen club. Cabin and Dining Service was excellent, and we ... Read More
As a group of four Canadians travelling together, this is the first time we have had so many negative things to say. Embarkation went well. Ship itself was nice with excellent teen club. Cabin and Dining Service was excellent, and we really appreciated the guys we got to know. Other staff seemed more stand-offish. A lot of them did not look like they were happy in their jobs. Nightly entertainment was appreciated, and some were totally awesome. Cabin with window was very nice--more spacious than inside cabins we have been in on other ships. Disembarkation also went well. **Pet Peeves: ----Smoking was disgusting. We were so used to non-smoking in public places in Canada we were grossed out on the ship. We all were stuffed up every morning onboard and found bars etc too smoky. Non-smoking areas right beside smoking tables did not work. --- Rude, loud children yelling and screaming in hallways outside our room ....up til 1:30 at night. Did not stop until guest services called several times. --- Forced to be assertive/aggressive which is not usually the "Canadian" way.... otherwise you would **:never get off the elevator as some of the mostly Italian guests would plow onto the elevator as soon as it stopped ** never get through the self-serve line as some people continued to butt in front -- Shore excursions cancelled in English several times, because of lack of numbers -- Nickel and diming by Costa... were told not to bring drinks on board ship because of health concerns. Water bottle in fridge was going to cost $2.99! Had no filling of water bottle signs by water dispensers in self-serve restaurant areas. Pops/Sodas extra cost. -- Shuttle service to edge of port given $6 charge per person...would find out night before in newsletter and required to get a ticket if we wanted to use it. They did not tell patrons that in Malaga, for example, there is a cheap public bus that comes right into port, as well as the Hop On Hop Off Bus. Sad! Even some staff that we talked to found some of the Italian patrons rude and bold. -- English was usually the fifth or sixth language used for messages on the loud speaker or stage, (if used at all)   Read Less
Sail Date October 2013
Costa Deliziosa Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.0
Entertainment 3.0 3.3
Public Rooms 3.0 3.8
Fitness Recreation 4.0 3.4
Family 3.0 3.4
Service 2.0 3.3
Value For Money 4.0 2.9

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