1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Silhouette Review
  5. Celebrity Silhouette Cruise Reviews

14 Celebrity Silhouette Cruise Reviews for Family Cruises to Europe - Eastern Mediterranean from Rome (Civitavecchia)

Wonderful itinerary. This was our 4th cruise on the Silhouette and the experiences are consistently excellent. Entertainment and food was excellent. The food in the main dining room was so good that we decided to bypass the specialty ... Read More
Wonderful itinerary. This was our 4th cruise on the Silhouette and the experiences are consistently excellent. Entertainment and food was excellent. The food in the main dining room was so good that we decided to bypass the specialty restaurants. However, portions are very small. The lobster tail dinner consisted of one lobster tail. However, more were available if requested. Any time dining was great . No waiting. Our waiter Francisco and assistant Putu were outstanding. Our room attendant Neideson was one of the best we’ve ever had. Production shows were good. Outside entertainers were excellent, as as our cruise director Sue. The ship is getting a little tired looking and should probably be refurbished in the next few years. All in all, this cruise was wonderful. The embarkation was very quick. We were on the ship within 5 minutes of our arrival. Debarkation was also very quick and organized. We will definitely be back. Read Less
Sail Date October 2017
My wife and I are destinations cruisers. We chose this cruise because it began and ended in Rome, with stops in Naples, Italy; Ashdod, Israel (Jerusalem); Haifa, Israel; Mykonos, Greece; Athens, Greece; and Crete. Embarkation in Rome ... Read More
My wife and I are destinations cruisers. We chose this cruise because it began and ended in Rome, with stops in Naples, Italy; Ashdod, Israel (Jerusalem); Haifa, Israel; Mykonos, Greece; Athens, Greece; and Crete. Embarkation in Rome was not up to UIS standards but certainly manageable from a time stand point. Debarkation was a snap because we had a Rome tour the morning we returned. We enjoyed the ship. It is not "overwhelming" like some of the larger ships. Our cabin was very nice - nothing special when compared to other cabins in its class. Our Cabin Steward, Teddy, was incredible. I called him "the Ghost" because we would step out of our cabin and 10-minutes later Teddy had cleaned everything up. The Oceanview Cafe (buffet) was nicely laid out but the food wasn't what I had remembered on a previous Celebrity cruise - but it was certainly adequate (we rarely ate there). We enjoyed the Specialty Restaurants: My favorite was "Qsine" - I highly recommend this one, it is "Uniquely Unordinary". My second favorite was the "Lawn Club". I also enjoyed the "Tuscan Grille" & "Murano". We didn't eat at "Sushi on Five" because just the mention of sushi and my wife won't eat there. Entertainment was very good - a new show every night. One night that the entertainer didn't make the boat...the Cruise Director was the show. But she did okay. Service was great all over the ship. If you like playing in the casino you'll probably be a little disappointed. There wasn't much action on our cruise. Since it was my first time to all of the ports-of-call we took excursions at each port. Naples: We took NP16 Mt. Vesuvius & Pompeii Hike. I highly recommend this excursion. It is a steep hike up Mt. Vesuvius but well worth it. Ashdod (Day 1): We took AS17 Glorious Jerusalem. I recommend this excursion - but prepare for long lines or take on of Celebrity's small group tours, we will next time. Ashdod (Day 2): We took AS50 Bethlehem Half Day Tour (turned into all day). I recommend this excursion - incredible! Haifa: We took HF16 Nazareth and Galilee - Jesus Ministry. I recommend this excursion. Mykonos: We took MK01, Ancient Delos. Another incredible excursion. Athens: We took PR03, Athens and Cape Sounion. I know I keep repeating myself but I recommend this excursion. Crete: We took IQ10, Real Crete - this is the only excursion that I did not enjoy! Rome: Since we stayed in Rome a couple days after the cruise we took CV94, Vatican Museum, St. Peter's Basilica with a city center drop-off: For the last time, this excursion was incredible plus it got us off the boat early and quickly. We will do this cruise again in 2019 with our sons when the oldest returns from Afghanistan. Read Less
Sail Date September 2017
We chose this cruise for the 3 nights in Israel. The ship is excellent, food in MDR is very good at night the lunches in MRD are poor but Ocean view is much better for lunch. The entertainment was good the production shows were my least ... Read More
We chose this cruise for the 3 nights in Israel. The ship is excellent, food in MDR is very good at night the lunches in MRD are poor but Ocean view is much better for lunch. The entertainment was good the production shows were my least favorite on Celebrity. Jayne Curry was a great headline entertainer and Sue cruise director was very funny. We booked our land tours with See Amalfi coast in Naples and went on Amalfi coast drive to Ravelo, Posatano, and Amalfi and was very impressed. For Israel used Guided Tours Israel and Leo was very helpful in booking excursions. Small vans were great for getting to drop off locations so didn't have far walks. Our guide was Johanna and she was EXCELLENT. Venice private guide was with Fiona and she was very good. I would highly recommend the Celebrity Silhouette for any future cruises. Looking forward to cruise Read Less
Sail Date September 2017
Everything was excellent. Easy and quick embarkation and debarkation were a pleasure. Staff was alwaysolite and cheerful. Service was prompt. Ship was clean. Food presentation and service was very good. Enjoyed dining in the MDR. We ... Read More
Everything was excellent. Easy and quick embarkation and debarkation were a pleasure. Staff was alwaysolite and cheerful. Service was prompt. Ship was clean. Food presentation and service was very good. Enjoyed dining in the MDR. We enjoyed one dinner at the Tuscan Grill. Captain's Club hostess, Donna, was very informative and helpful. Jamie Petts, the new hotel director, was in contact with guests. He was often seen chatting with guests. He is doing a superb job. Our cabin steward was also great. The Captain was a funny and charming. Entertainment was good. We enjoyed the ports. We did not book excursions from the ship. We had been to all of the ports on previous trips. We did hire a private guide for our stay in Israel. In other ports, we went places by public transportation or on foot. The highlight was visiting the New Acropolis Museum in Athens. Weather was very good. Read Less
Sail Date October 2015
We are a senior couple and booked this cruise early this year based on the itinerary: Italy, Greece, Turkey, and Israel. It did not disappoint. We spent a wonderful four days in Rome prior to the cruise staying at the Torre Argentina ... Read More
We are a senior couple and booked this cruise early this year based on the itinerary: Italy, Greece, Turkey, and Israel. It did not disappoint. We spent a wonderful four days in Rome prior to the cruise staying at the Torre Argentina Relais, a small, well located boutique hotel which we loved. We 'cheaped out' and took the train to Civitivecchia for €11 each. It was on time and very nice. There are a lot of 'helpers' at the Rome Termini train station looking for tips. We only wish they were in Civitivecchia when we determined that getting from the train station to the taxis required that I lug two heavy bags down a flight of stairs and up another -- and my hubby carried two HEAVIER bags the same distance! The taxi fare was only €5 each for four of us and well worth it as they dropped is at the embarkation door. Embarkation was a bit hectic and there was no special handling of Diamond guests. The ship itself is beautiful and well maintained. We were given an upgrade to an Aqua cabin prior to our final payment after complaining about price reductions. It was not worth it to me- we did not like Blu for dinner (too slow and few choices), but breakfast there was good and quick. We transferred to the MDR and enjoyed it immensely. There was a good variety and everything arrived promptly and hot. We sat at a large table and when one guest did not like her main course, our waiter quickly supplied an alternative. Our waiter and assistant were outstanding, but the wine stewart strangely MIA once he learned each couple was not buying a bottle a night. The maitre-D invited our table to be part of a group of 12 for a private tour of the galley which was fantastic! The galley is definitely something to be proud of- impeccably clean and a calm, well organized operation. I couldn't help but wonder what it is like during dinner! Our cabin was nice, pretty roomy, and had great storage. The prep, however, left something to be desired as there was a tissue jammed in the corner under the desk which the room attendant hurriedly removed once it was pointed out to him. He mumbled about a new assistant and the balance of the cruise took great care of us. The itinerary was great but the ship's excursions were extremely pricy compared to booking independently. We booked only one excursion (Messina/Etna) through the ship which was good if you ignore the three women who were 15 minutes late getting to the bus. In Turkey we took a private tour arranged by an Cruise Critic member. Our guide, Levent, was fantastic and I can't wait to return. Security in Israel is paramount. We had to report at the beginning of our cruise to register for the Israel stops. This required that we allow Celebrity to hold our passports upon embarkation which made us very uncomfortable. They returned them upon registering for the Israel stops. Our three days of private tours through GTI were fantastic thanks to our guide, Itay. Upon returning to Naples for our last stop there was an excruciatingly long wait in excess of one hour to get off the ship. There was no explanation but announcements about every ten minutes saying it would be soon. We were near the front because we had a tour greeting us and it seemed very chaotic with ship and local officials going back and forth repeatedly. Entertainment was adequate but much of it did not appeal to us. Service on the ship was excellent - no long lines or waiting. The bar staff was great - attentive but not pushy. There is no Diamond lounge, but happy hour for Captain Club members in the Sky Lounge was nice and the staff kept the drinks flowing. It was never crowded, possibly because of the 1-2-3 go offer. It was also very nice that as Diamond members we had several options for free laundry. We came home with most of clothes clean! We really loved this cruise and are planning to take it again next year. We will absolutely wait until the last minute to book, because a couple weeks after our final payment the price dropped about $2,000 a person and Celebrity would not budge on our price or provide any sort of compensation. I'm sure the folks who paid $2,000 less enjoyed it just as much as we did!   Read Less
Sail Date October 2014
My wife and I booked an aqua class cabin for a tour of the Holy Land (Eastern Mediterranean). The cruise was a wonderful experience with our greatest focus on the Holy Land ports. Our tours (private company, not Celebrity excursions) of ... Read More
My wife and I booked an aqua class cabin for a tour of the Holy Land (Eastern Mediterranean). The cruise was a wonderful experience with our greatest focus on the Holy Land ports. Our tours (private company, not Celebrity excursions) of Israel over the three days was a very moving experience. Our time on the ship allowed us to rest and rejuvenate for the next day's tour. Blu was overbooked with the Suite guests, but this will be corrected when Celebrity adds the dining room for exclusive use by Suite guests. Our Blu experience was wonderful, good food, attentive service and relaxing atmosphere. The ship is absolutely gorgeous. Very tastefully decorated and with many comfortable places to sit, relax, read, or just enjoy conversations with friends. Café al Bacio was a daily delight. The three shows starring the Silhouette performers were the best shows we have ever seen on a cruise. The sets were perfect for the show, the singers had beautiful voices and were good actors, too. The show selections were very entertaining. As always, in all of the ship's operations, Celebrity has well trained crew members who work very hard to provide a pleasant, friendly atmosphere. Now for the Canyon Ranch Spa- As a male who tried to enjoy their services, it was abysmal. The one-size-fits-all robes did not fit many men. We had to walk around holding the two ends of the robe so that it did not hang open as we walked. Further, there were NO men's slippers. The staff advised you of the lack of men's slippers and smiled delightfully as they asked you if you wanted to use women's pink slippers. Not professional. For me, the spa experience they offered men was walking around in pink slippers with your belly hanging out. In terms of my massage, I was asked if I had any particular needs. I advised them of the tension knots in my back and would appreciate their addressing them. My masseuse advised me that I had paid for a deep tissue massage and that is what she would provide. I understood that to mean she would address my tension knots. At the end of the 50 minutes, she did exactly what she said she would do (deep tissue massage) and I left with my tension knots not specifically addressed, and at a cost of over $140. Enough said, except that my understanding is that the Canyon Ranch Spa is a contracted service to Celebrity Cruises. They are from my experiences on this cruise a poor provider of service for aqua class patrons. Read Less
Sail Date October 2014
We bought a package including flights and transfers through our TA -flights from Manchester to Rome with jet2.com and return from Venice. On arrival at Rome airport we were met by Celebrity reps and shown to our awaiting coaches. At the ... Read More
We bought a package including flights and transfers through our TA -flights from Manchester to Rome with jet2.com and return from Venice. On arrival at Rome airport we were met by Celebrity reps and shown to our awaiting coaches. At the port we embarked within 5 minutes and were on the ship at 12.15 ! We didn't get a welcoming drink but apparently they were handing them out on a higher deck. As part of our package we also had the classic drinks package included so headed for lunch at the Ocean View where we ordered 2 glasses of pinot grigio with lunch. As we were a little earlier lunch wasn't too busy. Our cabin was available from 1pm - we were in cabin 6230 which is a standard balcony cabin which sleeps 4. Our kids 16 and 14 were in with us too. I've read a lot of reviews on here that suggest 4 in a cabin is not a good idea. We either had 4 in the cabin or we didn't go on the cruise! The price difference for another cabin put it out of our league so we were prepared to struggle. Apart from us all waking up together in the morning we rarely saw the kids -we all seemed to shower at different times without actually needing a timetable and yes some of the kids clothes did remain in a suitcase under the bed but hey it didn't spoil our holiday and kids don't care about things like that. The attendant dealt with setting the beds out and putting them away each morning and both kids said the beds were comfy! I wouldn't recommend adults sharing with this bed formation but for a family 2 adults and 2 kids and my son is 5' 9 its fine. We were Select Dining and apart from 4 nights ate at a table for 2 which we tried to book ahead at 8.45pm with the maître d -Anna from Romania who had an excellent handle on that dining room and always had a personal comment about how your day was or if the kids were eating elsewhere etc. After a few nights we would try and ask for Jorgie and Jookoo's tables as they were extremely attentive as were the Sommeliers on their tables too. Food was excellent most nights and at worst good on others. The chareaubriand was melt in the mouth, the soups very tasty, the salads fresh and colourful with homemade dressings to choose from. On sea days we ate lunch in the MDR too which was also wonderful. This cruise we chose not to have room service as we were 4 in the cabin it would have been a little chaotic to then eat breakfast there too. Instead we chose to eat in the ocean View or some mornings on the way back from the gym, I stopped at the Aqu Cafe for some grinola instead.It was always quiet there and if you don't want anything cooked, I would recommend this cafe for a peaceful breakfast. The gym was well equipped with 15 treadmills, 5 cross-trainers, bikes, various weights and other devices you would normally find in your gym at home. They have fresh gym towels as well as cold towels in the fridge. It could do with being a couple of degrees cooler but wasn't unpleasant to work out in. I didn't pay for any extra classes but there seemed a good variety. We sailed from Rome to Naples where we decided to do the open top bus tour. It was a beautiful day and the sights over to Vesuvius were stunning.The traffic in Naples is crazy - I wouldn't recommend driving there. The sail into Malta was lovely and quite different from anything we'd seen before. The building built into the sandstone harbour were quite something. Because our open top bus tour was so successfull in Naples we thought we'd opt for that gain in Malta! Big mistake we chose the local company not realising it was different from the city tours. They drove us out of Valetta into the dusty villages to craft fairs which looked closed and no-one was getting off. We were all looking at each other as there were no sights to see and when we reached Medina the driver told us all to get off. We didn't know what was happening but when we got off a crow of people surged onto the bus who had been waiting. It turned out he was telling everyone the tour was changing each time as there were too many people and not enough buses. I have never seen such angry holiday makers and we began to worry about getting back to the ship. Finally another bus arrived after 30 minutes and once again we surged to get on the bus - 2 males began to shove each other and people were shouting!!!! To say we were happy to get back on board ship is an understatement - Malta !!!!!! The ports of Rhodes, Mykonos and Santorini were all beautiful in their own ways. Rhodes is a town but very Greek with the old town area particularly picturesque. Mykonos is a little fishing village and easy to meander through the tiny streets leading up to the windmills on the hill. Santorini is stunning and we made our own way to Oia where the views are breath taking. Nestled on the cliffs are the boutique hotels and plunge pools which add to the flavour. The grand finale of the cruise was arriving into Venice at 7am to the sounds of classical music playing over the open decks. It was dry at this point and felt very special to have such magnificent views from the height of the ship over Venice. By the time it came to disembark, the heavens had opened. We took the Celebrity shuttle boat which was easier and took us close to St Marks square. Apart from a 2.5 hour time window when the rain stopped it rained all day and most of the night. Along with the rain we had thunder and lightning most of the day too. Our efforts to look around Venice were hampered by the weather as we weren't well equipped. It is a beautiful place and we hope to return there one day to do it more justice next time. This is our 3rd cruise with Celebrity and we had a wonderful holiday. Yes, there is a more marketing by the speciality restaurant's but a gentle no and they leave you. There are no turndown chocolates any-more which stopped mid way through the cruise which seemed strange! I didn't notice any other drops in standard and will be back for another cruise again. For UK cruisers, the shops on board offer Clinique in $ much cheaper than at home or in duty free at the airport and also if like me you are a handbag fanatic -the Michael Kors shop is to die for and much cheaper than at home. Overall I think this cruise line are 5* and offer a luxury experience!!! Read Less
Sail Date July 2014
This was our 1st time sailing Celebrity. We have cruised with Disney and Royal in the past. We are a couple in our late 30's. We sailed aqua class room 1627. Went spent a few nights in Rome ahead of the cruise and stayed at the hotel ... Read More
This was our 1st time sailing Celebrity. We have cruised with Disney and Royal in the past. We are a couple in our late 30's. We sailed aqua class room 1627. Went spent a few nights in Rome ahead of the cruise and stayed at the hotel cosmopolita I would stay here again. We used Rome in Limo to get to the port. Rome in Limo was a great company - clean vehicles, friendly drivers, prompt service. First impressions - Ship was nice. Loved our room spacious, lots of storage space. We had 3 suitcases and had room for everything comfortably. Our stateroom attendant was great, we requested red wine instead of the champagne and that wish was granted. Ship Activities - I agree with previous posts about lack of entertainment on the ship. I wasn't overly impressed with the theatre shows. We did enjoy the Sin City Comedy Club but would enjoy more comedy acts on the ship. Found the live entertainment sets were short 30 min then a break. There was no music around the pool only for a short period on sailaway. Not many activities around the pool area - olympics 2 days is the only event we witnessed. This is an area that both Royal and Disney do better. Food - Another big disappointment unless eating at a specialty restaurant. Blu was the biggest disappointment - the setting was beautiful but the food was so obscure. We actually went to the main dining room a few times and I didn't enjoy it there at all. First problem with main dining room was the tables were so close together. The food had a lot to be desired. We ordered room service for breakfast 3 days which was great other than the day the woke us an hour before our scheduled wake up time. Specialty Restaurants were amazing. We asked for a coupon at every specialty restaurant and were granted 25% off. Plus on the first night we were already booked at quisine and prepaid - noted to them that they were now offering 50% coupons for 1st night at the speciality restaurants and they gave us the 50% discount. Quisine - unique dinning option, food different and delicious. The chocolate cake log was to die for. Muranos - loved the setting romantic. Food was wonderful - didn't have room for dessert but it looked so good. The Lawn Club - Loved Igor the waiter. Enjoyed the hands on experience of learning about grilling and having an amazing meal. The Tuscan Grill - Beautiful setting, food was so good. I would have ate at the speciality restaurant every night - wish there was an unlimited speciality restaurant deal you could buy in advance. Food was that good to pay extra. We enjoyed our excursions - we did the Sorrento, Positano and Pompeii tour in Naples. It was breathtaking and we loved it. Wish I had more time to shop in Sorrento. In Venice - we took water taxi and explored on our own. Did the Gondola ride which was wonderful. Venice was everything I had hoped it would be. Turkey - We booked the 4 hour Turkey - it was raining. This was my least favourite port. IN Athens we booked the taste of athens tour - enjoyed having time exploring the shops. Santorini we traveled to a winery which had a great white wine, then headed to oia - which was beautiful ate lunch there. Then headed to Fira - which is a great shopping area. We then walked down the 600 steps to the ship - this was not enjoyable - with the donkeys. Do wish we had more time to explore in Oia - we did choose the 11:15 departure time though so I may recomend the earlier time so you had more time to explore the towns. Valletta - Cute, clean town. We got off the bus and bought the hop on/off bus tour. We unfortunately got on the wrong bus and ended up wasting our day in valletta. Mykonos - We got off the ship on our own and wondered around. Crete - Took a Cab to Old port area - it was pretty. Hindsight we should have gone to a beach so I could swim in the ocean. Overall, we had a fabulous time. We had the premium drink package which was wonderful. Can't wait to come back to Europe and cruise again. Read Less
Sail Date May 2014
Great ship, great crew, great fellow passengers (well mostly). The itinerary was packed and though I never thought that I would hear myself say it we could have done with a couple of additional sea days! If only to properly enjoy the ... Read More
Great ship, great crew, great fellow passengers (well mostly). The itinerary was packed and though I never thought that I would hear myself say it we could have done with a couple of additional sea days! If only to properly enjoy the facilities on board. The ports of call were Naples, Valetta, Mykonos, Kusadasi, Rhodes, Santorini, Athens, Chania and Venice. We enjoyed all the ports with the possible exception of Chania but by then we were getting a bit port fatigued so it may not be a fair judgement. The trip was part annual vacation and part 25th Anniversary celebration and we booked a Celebrity suite for the two of us and our 12 year old son. The suite was well laid out and worked extremely well for us. The butler was an unnecessary but interesting perk. He was a really nice guy and eager to assist but we struggled to find anything specific for him to do. His main contribution, other than always being on hand,was that he got us an extra chair for the balcony and served us breakfast on the balcony on the sail in to Venice (which was amazing). Yes he could have booked us all sorts of things but in the main this was pretty easy to do yourself. We tried out most of the specialist restaurants as we found the main dining room a bit characterless. We were on the anytime dining option and therefore did not have regular dinner companions. We were always seated as a 3 without any delay even when we had not made a reservation and whilst this was excellent in some ways we missed the opportunity to occasionally share with others which was always offered on P&O. Blue was a much better option and towards the end of the trip we tended to revert to Blue as our restaurant of choice (a useful perk of being in a suite). Quisine was perhaps the most unusual and interesting of the restaurant offers with nothing served as you might expect and every course an event. We were unable to try Murano as it is adults only and only went in the Tuscan grille for a specialist food and wine meal which was excellent although they were clearly not geared up to have a child attend the meal which was slightly disappointing. Why do people always assume that kids are only interested in burgers and pizza or that they are incapable of behaving in the appropriate manner for such events? When you have taken the trouble to bring children up well and have ensured that they are comfortable in such surroundings it is really irritating to be limited by such perceptions. Really enjoyed the lawn club grille although was not really up for cooking my own. I am on holiday!! The quality of the steaks however was first class and our waiter that night was exceptional. The bars on board are varied in design, concept and specialities and everyone should be able to find one which suits their taste. The entertainment was a bit disappointing compared to previous cruises with stage shows that left us a little disappointed and whilst there was a club lounge type location in the sky lounge there seldom seemed to be anyone performing there. Instead small groups were consigned to corners of the various bars which all seemed a bit haphazard and belied the quality of some of the groups and instrumentalists who on the whole were deserving of a better stage and a more focused audience. Despite using cruise critic forums and roll calls to inform ourselves on previous cruises we had refrained from 'getting involved' before. This time the roll call had been so involving we felt we just had to meet some of the people who had been contributing. Best decision of the cruise. Great bunch of people who contributed greatly to the enjoyment of the holiday. Can thoroughly recommend Silhouette as a ship, Celebrity as a company (service was first class from booking to departure from Venice) and taking the trouble to meet up with roll call shipmates from cruise critic. Formal entertainment aside (and in the end our fellow passengers provided plenty enough to compensate) this was an excellent cruise on all counts.   Read Less
Sail Date October 2013
Having just returned from the Holy Land Cruise on the new ship Silhouette, I thought I would like to vent some frustrations as well as point out the things Celebrity does well. The Pre Cruise Hotel Empire Palace in Rome was ... Read More
Having just returned from the Holy Land Cruise on the new ship Silhouette, I thought I would like to vent some frustrations as well as point out the things Celebrity does well. The Pre Cruise Hotel Empire Palace in Rome was clean and comfortable. The rooms although small by American standards, provided more comfort than we expected for a European Hotel. Transfers were on time and the ride was comfortable to the port. Once we arrived at the port it was bedlam. The lines for boarding were excessive. We were in concierge class and select status but we still waited in Disney type lines in a hot building. The process took over an hour. Our prepaid drink package was not on our sea pass and we had to go to guest relations to get it sorted. The cabin was on deck 10 and aft. Our veranda accumulated ash from the smoke stacks. Cabin stewards Reynaldo and Michael were exceptional. The washed the veranda and furniture in the morning so the ash was only a minor inconvenience. It seemed the ship had a problem selling the cabins and resorted to a practice we had not seen before on Celebrity. The empty cabins were filled by many Europeans who seemed to get a bargain. They had many children (infants up) and were rude and loud. The children lived in the pools along with their diapers, went into the no children hot tub and pool near the spa. Celebrity officials looked the other way. It was upsetting when the mothers and grandmothers changed the dirty diapers and bathed the children in the public shower next to the pool on deck 12. They even were allowed to run around in the Specialty restaurant Qsine during our dinner. The food was up to Celebrity standards; however our waiter and assistant waiter were not experienced or simply did not care. Drinks ordered were not delivered; steak knives appeared long after the steak was served. They certainly need more training. One hour before sailing from Haifa (about 9PM) to Ashdod in Israel the captain announced that we were staying in Haifa for two more days. This only was a problem for those of us that had prepaid tours from Ashdod and we had to re do itineraries at some extra cost. We felt that they could have announced the diversion sooner, so our tours could have been changed with more thought. My wife and I felt that Celebrity did not fulfill their mission on this cruise Read Less
Sail Date August 2011
Well, they finally sold it out... After cancelling the Egypt ports and months of price drops, the Silhouette finally set sail on Aug 10 and after a year of waiting, we were on it. We are a family of three, very experienced cruisers and ... Read More
Well, they finally sold it out... After cancelling the Egypt ports and months of price drops, the Silhouette finally set sail on Aug 10 and after a year of waiting, we were on it. We are a family of three, very experienced cruisers and very familiar with Celebrity. Because of the price drops we were able to taken an extra cabin and invited my mother to join us on this voyage. We are Elite Captain's Club members. We disembarked from the Star Princess in Rome on Aug 10 and took the shuttle bus to the other side of the port to join the Silhouette on the same day. We checked in early and found it disorganized and chaotic, and think it is high time Civitavecchia invested in a permanent terminal on Celebrity's side of the port, instead of the temporary tent style structure they have there. We boarded at lunch time and went for lunch as the cabins were not ready. We had adjoining balcony cabins on deck 6. The ship is as gorgeous as we expected it to be and the Oceanview Cafe is one of the best buffets on the seas. We found our cabins to be beautifully appointed, well insulated for noise and very comfortable. We usually have three in a cabin, so found plenty of space for our things for two of us, although there is a lack of places to put personal items and the counter under the TV was permanently cluttered for lack of a better place to put everything. The pillows were all foam and quite high, so not terribly comfortable. We asked for feather pillows after a couple of nights of less than perfect sleep, but weren't in Aqua Class so got more foam ones delivered instead. Our Captain's Club benefits did not arrive and neither did our invite for the CC M&G the following morning. We only found out about it by accident and had to go and hunt down the information we needed from Guest Relations. Several roll callers missed the meeting altogether as they never got their invites either, and we never got to meet them at all. Lifeboat Drill was interesting, as the brand new video system in Michaels Club failed to work and instead of the video we were supposed to watch, the safety drill was summed up in a few words by a crew member and we were advised to watch the video in our cabins instead. My husband was not at all pleased to find one of his bags in the "naughty room" and to have his single golf club confiscated because it was considered to be a potential weapon. He found that quite humiliating and upsetting. After appealing to officers at the roll call M&G, his club was returned to the cabin a few days later, which mollified him to a large degree. What next, plastic knives in the dining rooms?! We found the ship to be stunning in design, but when design takes over function, there are issues and this ship has the same problems as the other Solstice Class vessels. The pool area remains far too small and congested and was a total nightmare on this voyage due to the heavy usage. One of the two pools was reserved for over 16's, leaving one small pool on the ship for all the families, which was just ridiculous. My 10 year old water rat didn't bother going to the pool on this voyage, because it was literally standing room only in the water. Completely inadequate. The casual visitor didn't stand a chance up against the professional sun worshippers, of whom there were hundreds on board, judging by the deep leathery color of their skins. The cabanas eat into space at the Lawn Club but seemed to be used a lot and as long as people are willing to hand over $149 to use them on a sea day, Celebrity will continue to provide them and find new ways of charging fees for services. This is a creeping trend on the newer ships and I see no end in sight. As a shade seeker who doesn't do well in heat, I was happy to leave the masses to fight it out over the sunny spaces and was more comfortable inside or in the shade. The fountain area by the pool is gone (safety issue), the Lawn Club continues to plague the crew because of maintenance issues on the grass, and the Hot Glass Show has been replaced by yet another fee based restaurant. The fitness center is superb. The entire ship is gorgeous, it just doesn't seem to look as good or work as well when you pack it with almost 3000 people, all fighting for their share of it... We hoped the photographers would take advantage of the stunning atrium staircase for a photo location, but were told they had been stopped from doing it because of congestion in the area and lack of space for the tiny dance floor. As ours was only the third voyage of the ship, it didn't take long for that to happen. The photographers weren't thrilled either, but again, design trumps function. We had fabulous waiters and enjoyed the dinners, but the food was often dry and lacking in flavor, although it was beautifully presented. First Sitting was half empty, Second Sitting was completely packed. At least the theater was also lightly attended for the first show of the evening, which was a plus. We went to Qsine once and ate far too much, but the price increase to $40pp as of next month may well hold us back from doing it again next time. I think Celebrity is on the verge of overdoing it with the fees and price increases, for a large mass market cruise line. Our daughter loved the Fun Factory and seeing many of her favorite counselors again from other ships. I enjoyed the entertainment very much but felt there was heavy emphasis on singing and dancing and not a lot of variety offered, probably due to the passenger mix. One show, Velocity, introduced some of the acrobats and at one point two men were hoisted up on ropes to spin in unison above the audience. Unfortunately, one of them completely failed to do his bit and hung there looking like he had no idea how to even begin, let alone work in sync with his partner. It was mortifying to watch, knowing how badly messed up it was. New Celebrity cruisers may not have noticed. The CD was Nick Weir, and while he had great stage presence, he was barely visible outside of the theater. We felt his staff did a great job with all the Trivia sessions, sparsely attended as they were. Everyone was at the pool! The captain was young, handsome again (where does Celebrity find them?!) and very entertaining. We thoroughly enjoyed his daily briefings and his speech at the welcome party was fabulous. One of the biggest issues, based on our experience and the many people we talked with, was the cultural mix of passengers on board. There were 2990 people on the ship, including 400 children of varying ages. Half the passengers were non-English speaking and there were almost 500 Italians on board, and almost as many French. The Italians seems to arouse the most ire on a regular basis, with some of the most obnoxious and rude behavior we've ever seen. Rules were only suggestions. We heard of them arriving for First Sitting dinner 90 minutes late and expecting to be served, and staying till midnight on Second Seating. Second Seating was 8.45 and the late show started at 11PM to accommodate them. We saw the dress code being completely ignored and unenforced. We heard of people refusing to sit at their assigned table and sitting wherever they wanted. We heard of one waiter who was so distressed by how he was treated by his table that he talked of quitting his job. Our next door table mates (Slovenian) came to Formal Dinner in jeans and open necked shirts and brought their cell phones with them. The Oceanview Cafe was often the scene of large groups commandeering chairs from under people and acting as if they were the only people on the ship. We grew very tired of the rude behavior we witnessed on a regular basis and everyone we met had a horror story of their own. I think the crew had a very hard time on this voyage and didn't enjoy it that much either. Some people complained about the brazen European kids on the ship, but for me, the adults were the true villains. I heard that a Frenchman got into a fight with a woman up at the Lawn Club one evening and dragged her across the floor by her hair while everyone sat and watched and did nothing. The following night, he threw a fit and tossed his shoe into the pool, hitting a child on the head in front of security officers, who initially declined to do anything, until a friend of ours, who had seen both incidents, insisted they intervene. When they saw TV footage of how this man had behaved on the ship he was finally taken away. I began to understand why Security confiscated my husband's golf club at the start of the cruise... I was told the reason all the deck chairs were strapped down every night was not because of wind or pool closure, but to prevent passengers from throwing them overboard... I could hardly believe I was on Celebrity. It was like a bad experience on Carnival or Costa, from some of the behavioral issues going on. On my first and only visit to the pool deck on the second day, an American woman marched up to me and asked if I was using the lounger I was sitting on. She was obviously looking for a place to sit and didn't feel I was making full use of my lounger and should vacate it to her. When I confirmed I was using it, she hurled insults my way. Never had THAT happen before on a ship! My mother spent a lot of time at Smoker's Corner on Deck 5 and picked up all kinds of stories to share... I only wish I had the space to write about them all. I believed every one of them. I think the Silhouette will work out just fine, once the teething troubles are sorted out. They are off to a relatively good start, but the crew needs to gain their confidence and learn how to handle things a lot better, and to regain control of the ship from the unruly passengers, especially the southern European ones. The maitre'd needs to start enforcing the dress code, and the 30 minute window to enter for dinner. The pool butlers needs to be far more aggressive in dealing with the chair hogs, who got out there at 8AM to bag their loungers for the day and then disappeared for a leisurely breakfast. Security staff need to step in when there's an obvious problem, without being told to by passengers. It is an extremely civilized ship, but it was not a terribly civilized experience and it should have been different. The staff were too afraid of causing offence or confronting poor behavior, and I put much of this down to inexperience. This was our 8th cruise with Celebrity and we have now been on three of the Solstice Class vessels. We waited a year for this voyage, and we did have a lovely time for the most part, but there was also some relief at being able to disembark and get away from the madness and the masses. 3000 people is too much for these ships and the cultural mix on board simply didn't work. So overall, not a bad start for a brand new ship but definite room for improvement. Read Less
Sail Date August 2011
So just got off the Celebrity Silhouette 12 Night HOLY LAND cruise. Boat is the same as Equinox with minor alterations and changes. Made it easy to get around as familiar with their layout. I will give you more or less as much description ... Read More
So just got off the Celebrity Silhouette 12 Night HOLY LAND cruise. Boat is the same as Equinox with minor alterations and changes. Made it easy to get around as familiar with their layout. I will give you more or less as much description and recommendations and ideas that we experienced. Embarkation Okay, when you get on a boat, which is a port of call in the United States, it is easy, simple and not complicated. When you get on a boat in Europe port of call like we did it in Rome, well priority is non-existent whether you do everything on-line before hand, you have a suite or a regular stateroom, it is simply disorganized and chaotic. It took us over 1 hour, which we felt having been on 3 Celebrity boats prior, was unacceptable, and hard to comprehend coming from such a big company who should already know how to deal with issues such as this, they do it in the United States. It is not horrible, but extremely long and tiresome. You do require upon entering the check-in area is your confirmation sheet (boarding card signed, which you can print on-line as pre-boarding pass cards) and passports. The sea pass cards have the same restrictions for children under age, and allowed parents to include what they wanted on their child(s) sea pass cards. All children must check-in with the youth desk and receive a color-coded identification bracelet. Emergency Drill Like other ships, people ignore this procedure, however, Silhouette runs this extremely effectively. You must go to your correct muster station where your sea pass card is scanned. All passengers' once accounted watch a short film and best part, no need to carry life jackets with you. Departure All passengers must have their luggage outside their stateroom before 11:00pm. The boat provides you with color tags to place on each bag. Unlike embarkation, it was simple and easy. Our luggage was waiting for us in our designated group area, porters were plentiful, and it was easy to leave. Stateroom We had a Royal Suite Stateroom (1116). It is located at mid ship, right of the middle elevators next to the library. Celebrity sails extremely smooth with very little to no vibration, we never once felt we were on a ship, the only time we had some rough waters which was "extremely" uncommon was both times in Greece (Santorini & Athens). This stateroom is spacious, generous with cupboard, drawer and shelving in the living area only. The master bedroom with a king size bed, 2 night tables and a "small" cupboard for hanging and only 5 drawers. The Equinox had a bigger closet space, but it is not such a problem. The bathroom is very large off the master bedroom, but has 2 sinks, toilet, bathtub (Jacuzzi) and a separate glass shower inside a few drawers to put all your belongings. The living area consisted of a pull out double bed sofa, small second sofa, coffee table and large and a huge new HD Samsung plasma TV same as Master bedroom. There is another small bathroom with a sink and toilet located at the entrance. This stateroom has a spacious balcony and my kids loved to bathe in the Jacuzzi located outside on it. The mini bar was also sparse but we never required it, with the amount of food and beverage options you have. Room Service was also very good and easy to do through the TV set. Butler Service (only with Royal Suites) Our butler Singh was great. He was extremely accommodating and helped us with whatever we needed. It is very convenient if you need help to book specialty restaurants, Aqua spa... Food & Beverage We sat at table 145 in The Grande Cuvee Dining Room, Deck 4, but for only three meals. We booked mostly specialty restaurants. The Oceanview Cafe has a huge assortment and variety of food; it did not seemed as packed and always difficult to find a table, especially breakfast and lunch hours, so I would definite say this was a PLUS! A good alternative solution, which is sometimes very crowded, is the BBQ place on Deck 14, which offers a hotdogs, hamburgers and BBQ items. Space very small, and hardly any tables, so a little difficult at times. There is a lot of assortment of juices, which are all complimentary for kids (Apple juice, fruit punch, ice tea) they get changed at times to, so it gives you variety. We did NOT purchase a water package, it is definitely NOT necessary!!!!! Specialty Dining - Need to book in advance, and highly recommend doing this on the internet once they allow you to book things on your cruise, if you do not cancel within 24hours of showing, you will be charged regardless, so keep this is mind when booking. If you do not book in advance, extremely difficult to get reservations. Specialty Restaurants (a) Qsine - This has got to be one of the best concepts and ideas, I have been too in a restaurant. You are given Ipads as menus to begin and your browse through the menu and place whatever you want in your favorites. Once everyone at the table has completed this, they combined all the menus and create a menu for the table. Everything is served family style, and there are a mixed variety of foods. I highly recommend anyone to book this; we ate there twice, and would have eaten more. AMAZING A++++++++++++++++++. The dessert menu is the coolest, but I will leave that as a surprise, but one hint, most are interactive and you can design and make yourselves. Kids are allowed here, smart casual dress, you definitely can wear jeans. (b) Tuscan Grille - It was good, same as the Equinox, it is nicer than going to the dining room and better food. Kids are allowed here, smart casual dress, you definitely can wear jeans. (c) Murano - The best "adult" ONLY restaurant, kids only over the age of 18. A beautiful, gorgeous restaurant. The food incredible, and service TOP NOTCH. I would highly recommend this, we ate here twice. The wine selection amazing too. A++++++++++++++++++++++++ (d) The Lawn Grill - located on Deck 15, outdoors, and its location is the same as the glass blowing on the Equinox. It is an interactive dining experience. You can make your own flat breads, with whatever toppings you want, as well as BBQ you meal if you are over the age of 12. My kids had the best time with the Grill Master making their flatbreads; the grill was too hot as my kids were too young. But a great family restaurant, fun, great atmosphere, great Mediterranean breeze. A definite recommendation, you can also buy the aprons, which are really nice. Places for kids Fun Factory - It is a small area, no swimming facilities and a small outdoor basketball area. My kids went a few times, as we did a lot of excursions at the ports of call. They made a few small art projects, most the same as previous Celebrity ships, colored t-shirts and bears, and some key chains. The staff was great and extremely friendly. The older kids ages 9+, are allowed to sign in and out on their own, so this gives them some freedom and independence. There are 3 age groups 3 to 5, 6 to 8, 9 to 12, and a teenager group. They also have a small arcade for teenagers as well as an alcohol free lounge/bar. Everything located on Deck 15, you must walk all the way to the front, and so we generally walked Deck 12 and took the 2 designated elevators that go to Deck 15. If you are really looking to keep your kids occupied, Celebrity is not designed for this. There are no other areas than the Fun Factory, any ping-pong tables, shuffleboards, and mini putt.... Places for Adults (a) Pools -There are 3 to choose from. 2 outdoors on Deck 12, which happily are NOT salt water, but FRESH water and kept extremely clean. However, they are NT heated at all, and could be somewhat chilly, but you get use to the water once submerged. They are not large, and tend to feel extremely crowded on Sea Days when it is very hot outdoors. I would have to say, they do need more pool areas, too small for the amount of people requiring it. There are 4 hot tubs, always packed to the rim, and very hot and full of chlorine. There is a pool in the Aqua Spa area, but for ADULTS ONLY and it is covered, there is no sun exposure, they also have 2 hot tubs in there as well. Chairs are abundant and but once again, I do not get why they cannot work out the reserve seats, they have 9 pool butlers and they simply do not organize themselves well. They can bring you more chairs, but reserving chairs should NEVER be allowed!!!!!!!!!! I will say which was my "truly" my only disappointment, the lack of security and pool lifeguards (monitoring) is definitely unacceptable. No one is watching our controlling what adults or kids are doing. When they write "at your own risk" on the pool rules and regulations, here they definitely mean it. Not impressed at all!!!! (b) Bars - We never used them. Places to hang out (a) Deck 4 & 5 - They have some shopping, but you would think by now, they would have some shops that would be interesting enough to want to browse, a lot of the same cut your own chains, celebrity stuff. They did add a Michael Kors shop, and Bulgari store on Deck 5. The jewelers have some nice items, especially Bulgari. However, I say this with EXTREME caution, price and make sure you know how much something costs, it is all a myth that they say you pay no taxes and duties and get an extra 10% off. Trust me the price is not different in the end then buying retail at a store. So if you are looking make sure to check on the Internet or know your prices, especially Bulgari. Shows - We saw the Broadway ones with the dancers and singers, the entertainers are great, and have super voices and dancers extremely talented. If you go 15 minutes before the show, you will get whatever seats you want, not difficult to get, if you order drinks, just make sure they fit in the cup holders, as most don't and then you end up holding them the entire time. Casino - My father and husband went once or twice, they said same as being at any casino. Ports - The ports are DEFINITELY what attracted on this cruise. (a) Santorini, Greece - This was our only tender, it accommodates I believe 40+ people. They take you to the island; maybe 3 minutes drive to shore. Once at shore, you can either take a cable car to the top of the hill, walk the thousands of steps, or a donkey ride. I believe the cable car is not that expensive, for our family of 5, it was 18 euro. It accommodates 4 people, and is fast and speedy. If you are scared of heights, sit with your back facing the ocean, this way you don't need to look down. Once on top, cool with all the small shops, full of souvenirs and tons of jewelry. It was short port of call so we did not get to experience the entire island. Two restaurants right when you get off cable car, the one on the right okay, but if looking for typical Greek souvlaki, don't bother. Ask someone as they have smaller places, which supposedly are much better. (b) Ephesus, Turkey - We booked our own tour through Auto Venture, and it was incredible. Our guide was truly amazing. She took us though Ephesus, and we toured the ruins, she took us to this amazing place for lunch " BULBUL MOUNTAIN LOOMS", they can be reached at; bmountainlooms@gmail.com, private and gorgeous, it was in a garden where it is a family business and they make silk and naturally carpets, the most beautiful. I would highly recommend this, very relaxing and not open to the general public. The owner (Ertugrul Karasu) guides you through his premises and he also harvests his own crops, so the meal and fruits and vegetables are YUMMY. We headed closer to the town and we did a little browsing through the market area, a beautiful store with respectable pricing and designs for Jewellery is Faberge. They have lots of leather shops, so if you cannot find at one, trust me 20 others will. Turkey is magnificent and would definitely like to go back and tour the other cities and places. (c) Ashdod, Jerusalem - We booked our own tour guide here for 2 days, as we stayed at The King David Hotel (gorgeous) for one night, as opposed to driving back to the boat and getting more time in Jerusalem. We took a guided tour with a well respected and amazing person, his name is Emanuel, and you can reach him at emanuelno@gmail.com, and his website is www.normantour.com. An experience you will never forget. We went to the Dead Sea to swim, we walked Ben Yehuda street, did the Western Wall Tunnels as well as putting notes in the wall (remember you need to cover your shoulders and knees - for women only), took us to a great lunch place called "FOCACHETTA", bought Kippas as a great place which has whatever you think you are looking for and more "KIPA STORE on Ben Yehuda. We planted trees at JNF, took a great city tour throughout Jerusalem, ate at a typical and amazing restaurant for dinner called Dolfin-Yam, not to far from the Mamila Mall, which we walked through too, closes at 11:00pm. Beautiful definitely an outdoor mall to walk through. The whole experience was memorable and Emanuel is incredible with kids, he brought along toys and gadgets for them to play while we ate and travelled from location to location such as PSP, DS, and puzzles, cards and this cool blow up balloons. Don't miss this opportunity!!!!!!!!!! (d) Haifa, Israel - Emanuel met us there, same tour guide as Ashdod. Droves us through the town, highlights all the important points and gives you a great history in a fun way. He took us to the Galilee to Kfar Kedem, a re-creation of a First Century village in the Galilee and participated in hands-on projects to learn about life in ancient times. Made our own pita bread and even ride a donkey around the village. The place is Hosha'aya, and the man who owns and the place is Menachem Goldberg, he can be reached at info@k-k.co.itl and Internet www.k-k.co.il. My kids as well as the adults had the best experience and time here. I don't want to tell you everything, but you dress and go back in time as what live was really like. I HIGHLY recommend this experience, something you will never forget!!!!!!!!!!!!!!!!! We then took a tour through the Drews village and ate at an amazing place called Abu Anter Restaurant, aboantar6@gmail.com. Extremely generous and a typical and delicious Mediterranean lunch. We went to visit the ancient ruins of Caesarea, which is okay, but if you were limited in time, I would definitely take this time and go and visit more the Bahai Gardens from atop Mt Carmel. We did get to see them but only from a distance as they close at 5pm, so we could not walk through. They are spectacular. I complete experience was remarkable and all due to Emanuel. (e) Athens, Greece - We booked our own tour through Courmouzis Travel Services. We saw the original stadium of the 1896 Olympics, unfortunately Olympic rings no longer on the building. You see how well maintained it is and they did use it for the Marathon run and Archery for the 2004 Olympics and still for musical venues. The 2004 Olympic park is 14 miles to the North of Athens so too far to visit on a one-day tour. We drove the Temple of Zeus and saw the arches as well. The city is very commercialized with evident ruins. The acropolis and seen from everywhere and so cool. We took the long and hot trek up the steps and witness the acropolis, so cool, but very windy and just be careful when walking as all marble and slippery at times. We did not go the museum, as our kids were so tired, it is full of statues and ruins from the acropolis. Overall was not as impressed with Athens as we had anticipated, but a great experience and glad to see something from history that still remains. We had a typical and delicious Greek meal at Spiros Bairaktaris, Tabepna. A definite recommendation. We also had tea and ice cream at The Hotel Bretagne, which is spectacular. (f) Naples, Italy, We booked our own tour with Giuseppe Dipino he can be reached at Giuseppe.dipino@tin.it. He was amazing especially with the kids. Due to the ruins of Pompeii being on strike in the early morning we visited the small towns of Ravello, Amalfi and Positano. My husband and I had visited the region before so it was amazing to come back and see it in the summer. It is still fantasyland and simply paradise. Our guide was awesome, we finished in Positano but before he took us to a store for ceramics, so we would get the best pricing. He said not to buy in the small towns they rip you off. So I recommend Piccadilly, you can check out their website www.piccadilly.com. Beautiful and very well made products and items. We ate at Chez Black on the water, which we had eaten at 13 years prior and it was the same awesome food!!!!!! We were unable to go see the ruin, which was for our kids, but we had seen. If you have never seen it, it is amazing and incredible to see what they have recovered for the volcano. Overall a great, relaxing day. I have to stay our voyage was pleasant, nothing other than when we got on, would we say anything negative. A great ship and definitely recommend it and the itinerary. We did stay a few days in Rome at The Hotel Eden, which is in a great location, and if you plan to visit any of the sites, definitely get private tours the Hotel can set it up for you. This way you do NOT wait in the hour-long line at the Colosseo. Private tours get priority and do NOT wait in the Colosseo lines. Best to visit the Vatican after 2:30pm the lines are small and short. It is very hot and remember to bring a shawl or cover your shoulders and knees. One of the best restaurants is Alla Rampa, just below and behind the Spanish steps, a definite!!!!!!!!!!!!! Great job Celebrity on a nice ship, just make some security issue adjustments, and getting on the ship embarkation and some more upscale stores, and you continue on a great path of continued success. Read Less
Sail Date August 2011
We are a family of 4 and we have sailed with Royal Caribbean and with Norwegian in the past. This was our first Celebrity Cruise on the lovely Silhouette. We had originally booked it because it was scheduled to go to Egypt, we stuck with ... Read More
We are a family of 4 and we have sailed with Royal Caribbean and with Norwegian in the past. This was our first Celebrity Cruise on the lovely Silhouette. We had originally booked it because it was scheduled to go to Egypt, we stuck with it because our travel agent said we would love it! We checked in after a 5 day stay in Rome. Civitavecchia was a 45 minute train ride to the port. Very easy and cost effective. What was not so pleasant was the shuttle system from the pier entrance. It was poorly organized and there was no defined place to stand and wait for the shuttle to check-in. We basically had to read the sign on the shuttles arriving to make sure it was going to our ship and make a run for it. After 3 attempts we finally got our luggage stored under the bus and got some seats. A big free for all with a me first attitude. Not so fun with kids in towe. Once we arrived to the check-in tents, yes, tents....the luggage porters motioned for passengers to load their own luggage onto the carts which was a first time experience for us on a cruise. The benefits of a concierge class booking made no difference upon check in. Actually, people who took the train with us from Rome who had standard rooms made it through their line faster than us. Our daughter's luggage arrived to the stateroom damaged and an item was missing. After all this was done and forgotten we did begin to enjoy this beautiful ship. The ship is very elegant and stylish. I loved it but the kids found it boring compared to the Allure which we sailed on last March. We, my husband and I, thought it was a great size and had everything a couple could want. Adult activities were plentiful and we certainly enjoyed the wine tasting events. The sommeliers were informative and pleasant and it made for lovely and pleasant afternoons on sea days. Our 16 and 9 year old children enjoyed the Fun Factory and the X-club however the amenities for children on a ship like the Silhouette were for the most part non-existent compared to what they have experienced on RCCL and Norwegian. The biggest disappointment was the small pool on the pool deck and the fact that only half of it was made available to the 400 children on board during our sailing. There was no kids pool area. The service level we experienced was fabulous throughout the cruise. It was exceptional at Bistro on 5, Murano, Tuscan Grill and Qsine. The specialty restaurants were delectable! Where the service was mediocre was at the ilounge and at the buffet. There were a few people that worked in the ilounge but the guy who seemed to oversee the lounge was arrogant and easily flustered which led him to speak without a fliter in a very unprofessional manner. We tried to avoid the buffet the most part but on the days where we had to go there we found that it was a little less polished and the wait staff was generally more aloof. It might have had something to do with the "Me first attitude" of many of the guests on board and the general pushiness of the guests in crowded areas and on the elevators. This brings us to the culture of the guests on board. This European cruise was a first for us so I'm not sure if this is just the way it is or if this was unique to the dynamic of the guests on the cruise for this particular sailing. One thing Celebrity must resolve is the inability of the pool butlers to execute Celebrity's no reservation policy of chairs on the pool deck. The amount of reserved chairs not being used for several hours at a time was ridiculous and even more ridiculous was that people were saving 2 sets of chairs. One set in sunspots and the other in shaded areas. The ports were fabulous and I can't really comment on the shore excursions because we booked all our ours independently through local tour guides. If I had a magic want though, we would have had a full day in Santorini, the 6 hours were just too short once you factored in tender time to get on and off the ship. I would have easily traded the 3rd day in Israel for and extra day in Greece. Do not walk up or down those steps in Santorini. Big mistake unless you like navigating donkey poop on marble steps. Our Stateroom was very clean, new, elegant and would have been perfect for the 2 of us. It was a little crammed for 4 people and I found the storage area above the beds hard to reach. The bathroom was nice and spacious and the storage there was plentiful. We did not really order canapes so I am not sure I would book Concierge class again. The 4th bed was a trundle and I do not like the set up. It makes the balcony near impossible to get to after turn down service. We much prefer the pullman system. The shows were good and our cruise director was very entertaining but we only saw him on stage. As a family we agreed that we preferred the shows we saw on the Allure though. We found the ones on this sailing got repetitive after 3-4 nights. What we did love was the live entertainment on the pool deck, in the lounges and throughout the ship. There was a fabulous a Capella group from Michigan and a lovey Jazz band that accompanied our new favorite jazz singer Azure McCall. She was simply sensational! What a voice! The Captain was adorable! Being of Greek descent I guess he couldn't help it! His daily updates were witty and charming. Disembarkation was quite easy but again when it came to the shuttles, directions to the shuttles were non-existent and getting on was another free for all reminiscent of embarkation. Party was over!!! Loud and clear!!! In summary, my husband and I would love to cruise with Celebrity again once we are empty nesters. We know we will enjoy elegant and refined surroundings with delectable food and wine with excellent service. If and when we do, will will go out of our way to avoid boarding any ship in Chivitavecchia. Until then, we will likely stick with RCCL. Same company more suited to families. I will miss Murano until then that's for sure! Read Less
Sail Date August 2011
We arrived one day before cruise,stayed in hotel Traiano in Civitaveccia,decent size room,clean,good breakfast,highly recommend. We had great time overall,with few exceptions. What we did not like: Shows - outdated and ... Read More
We arrived one day before cruise,stayed in hotel Traiano in Civitaveccia,decent size room,clean,good breakfast,highly recommend. We had great time overall,with few exceptions. What we did not like: Shows - outdated and boring.On the other side,some costumes were interesting and unique. Smoking policy - Smoking is allowed in some public areas,but not on stateroom's balcony.I 'd rather people smoke on their balconies instead of any public areas. Customer Relations desk is next to dance floor area where music is played,and music is played there even when there is no dance.I could barely hear customer relations person over all the music,and we had to yell.Not the best location for such place. No wrap-around deck,no place to walk outside,only small area on deck 5.Jogging track is in between loungers above pool deck,so it gets crowded and slows you down even when you are walking by,let alone jogging. Do I need to hear all announcements repeated 5 times in a row,in 5 different languages??? One TV channel should be allocated for that. In fairness,fortunately there were not too many announcements. On 2 occasions,in main restaurant,they forgot to bring us salads. Buffet food selections are pretty limited,and olive oil is available only when salad station is open during lunch.Any other time,you have to ask for it,which does not make any sense,since any other condiment is readily available. Connie tour guide in Capri,her main purpose was to get us spend some money,buy showing us ways around via shops,even though we asked for shortest way,making us wait for ferry tickets back to the ship,and even directing us going back via shops,when clearly was not the best way back.To get money,you have to provide service,not push you to buy stuff,we have same at home for cheaper price. Liked:ship's layout,food in main dining room,service in general,room service,adult-only pool area,our cabin - concierge class veranda,our itinerary. We definitely recommend this cruise. Read Less
Sail Date August 2011
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.5
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

Find a Celebrity Silhouette Cruise

Easily compare prices from multiple sites with one click