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7 Celebrity Constellation Cruise Reviews for Senior Cruises to Europe - Eastern Mediterranean from Rome (Civitavecchia)

We chose this cruise specifically to spend 3 full days exploring Israel and the disembarking in Istanbul where we intended to stay for a few extra nights. Booking with Choice Air was ideal since when they cancelled Istanbul, they ... Read More
We chose this cruise specifically to spend 3 full days exploring Israel and the disembarking in Istanbul where we intended to stay for a few extra nights. Booking with Choice Air was ideal since when they cancelled Istanbul, they rebooked our flights from Athens without any fuss or extra charge. The food was fine, and plentiful, and our cabin was immaculate. The fruit was deliciously fresh! All employees were anxious to help besides friendly. The one complaint about this ship compared to other Celebrity cruises may sound silly. The tv only played the same episode of Top Chef,the same 3 movies or CNN or Fox! There was no on board theater and I missed that since after touring for so long, I needed a movie to relax before touring the next day. Other than that, this cruise was perfect and stress free. We only took one ship's shore excursion in Chania, Crete. What bothers me is that you are stuck on a bus with 45 other adults who take more time going to the restroom and shopping for souvenirs that actually listening to the tour guide. I want to recommend Hellenicprivatetours.com who promptly picked up our group at the dock in a large Mercedes mini bus. Took us on a guided tour of Athens and Cape Sounion with an intelligent and charming professional guide and then dropped us off at our airport hotel. They made us feel secure and anxious to return to Greece. Read Less
Sail Date November 2016
This was our fifth cruise with Celebrity, first time on this ship. We thoroughly enjoyed our trip, which started with an overnight stay in Rome. We booked with The Scottish Cruise Centre, and their organisation of everything, including ... Read More
This was our fifth cruise with Celebrity, first time on this ship. We thoroughly enjoyed our trip, which started with an overnight stay in Rome. We booked with The Scottish Cruise Centre, and their organisation of everything, including pickups from airport to hotel, hotel to ship and ship back to airport were efficiently dealt with, we had no complaints. The check in was fast, as we are Select members of the Captain's Club. The disembarkation was the same, well organised. The ship would benefit from a little TLC here and there, but nothing to complain about. We ate only in the main dining room and the restaurant on deck 10 for breakfast and lunch. We felt no need to upgrade to the speciality restaurants, as we found the food of a good standard. These were being pushed quite a lot, but a polite "no thanks" was all that was required. We had a classic drinks package, which was perfectly adequate, and included beers, wine by the glass, some spirits, cocktails and speciality coffees etc, all of which were good. We found the staff friendly and very attentive to our needs. Off the ship, we tended to do our own thing, using local transport or sharing taxis with new friends we had made on the ship, which worked out very well. We had cruised in this area before, and the only new port was Valetta, where we hired a taxi for a few hours and really saw quite a lot, well worth the money! Lovely sail in! We had a taxi in Athens too, and the driver seemed to know all the side roads to get us out of the traffic heading for the Acropolis, which was just mad! The sail in to Venice was, of course, really special as always! The entertainment was as good as we have seen on any ship. The adult late night show Eleyria, was different, but very entertaining! All in all, another great cruise with Celebrity. Read Less
Sail Date May 2016
This was our first ever cruise, so we were stepping in to the unknown , but we asked advice from friends who were experienced cruisers, we had a mind of where we wanted to go and went to a recommended agent who gave us options, not only in ... Read More
This was our first ever cruise, so we were stepping in to the unknown , but we asked advice from friends who were experienced cruisers, we had a mind of where we wanted to go and went to a recommended agent who gave us options, not only in destinations but cruise companies. we were told that CELEBRITY was highly thought of and that in there words was " the best food on the seas" After our trip we can confirm that the quality was excellent and we would find it difficult to improve on at any restaurant that i'd ever been to. Everything about the ship was of high quality entertainment, service and facilities. the only regret in hindsight was that many of the destinations we had been to before, so we didnt do the trips, but that was our fault. All in all we were very pleased, if we were nit picking then the support and care at the end didnt match up to the arrival, so left us a bit grumpy. Also we were mis led re the drinks package, but again that was the agents fault. I will give you some advice please make it a lot clearer to what you are entitled on drinks as i was refused one brand of whisky in one bar yet it was available in another Read Less
Sail Date May 2016
Nicely Scheduled Mediterranean Cruise Celebrity Constellation was a beautiful mid size Cruise ship. We like it. This 12 days Mediterranean, there were only 2 Sea days. Each evening our ship departed from the port, next morning when we ... Read More
Nicely Scheduled Mediterranean Cruise Celebrity Constellation was a beautiful mid size Cruise ship. We like it. This 12 days Mediterranean, there were only 2 Sea days. Each evening our ship departed from the port, next morning when we woke up, we were in a brand new port and town to explore. More than 75% of the fellow passengers were typical retired seniors, at the same time we saw some honeymoon couples enjoying their lifetime trip. We flew to Roma via Frankfurt, and stayed 2 nights in Roma before embarking Constellation at Civitavecchia port. Our pre-cruise hotel was “Hotel de Monti”, actually it was not a hotel but there were 6 rooms only apartment style accommodation at the 3rd floor in the old building built in 16 century. The room was surprisingly modern and very cleans with comfortable bed, including good breakfast was a bonus. Walking distance to Roma Termini, Colosseum, and Trevi Fountain, and easily go to St. Peter’s Square by Metro. We tried to arrive at Civitavecchia before noon to avoid embarking crowds. Our embarking was very smooth, we got our Sea-Pass card right away without any line-up. Soon we found ourselves eating our lunch at the Oceanview Café. Celebrity kept our passports when we checked in at Civitavecchia until one day before disembarking at Venice. Our cabin was inside #8085, mid-ship on deck 8. Nicely organized inside cabin and located very quiet section. We didn’t spend much time in our cabin, just take a shower and sleep. This 12 days Mediterranean Cruise, only 2 sea days, so almost every morning, as soon as our ship moored at the pier, we were out of the cabin to explore the town. Perhaps, if we had a balcony cabin, we wouldn’t have enough time to enjoying a balcony. 2 years ago we had an Alaska Cruise on boarded “Celebrity Century”, it was a very pleasant cruise. On board Century, we were encountered very happy, friendly crews at Restaurants, Buffet, Bars, Pool deck, and Security points. They were enjoying their works with passengers. We had a very fun cruise. Unfortunately, on boarded Constellation, we did encounter the grouchy crews and staffs regularly. They just routinely did their works everyday but did not take any extra mile to take care of their cruise guests. It’s seems like, they do their routine work without any energy or eagerness. It was sad to see……….. The worst crew was a front desk personnel. They treated cruise passengers like un-welcoming herds. They showed us obvious annoying look first, and then asked with fake smile, “What can I help you!”. We tried to avoid guest service desk as much as possible we could because they would ruin our enjoyable cruise. If I named one crew who took care of us very pleasantly, he was a dinning waitperson named "Vladimir". Every time we had our dinner at his section, we enjoyed our meals and conversations with him. Entertainments: We only saw 2 shows out of 12, one was Hollywood production style show and the other one was Saxophonist from Liverpool, UK. Both show were nicely done, at least I didn’t fall a sleep in the chair. There were only two sea days in 12 days cruise. These sea days pool deck was jam packed with sunbathing peoples. So you should wake up early to get a lounger or two at prime location. Dining staffs were promoting specialty restaurants very hard at the Main Dinning and Buffet entrance, Gangways, Elevator halls, everywhere. I think Celebrity cruise specialty restaurants’ cover charge was too pricey. Inclusive main dining was more than good enough for us. Even the 2nd Chic day, we got a Lobster tail at the main dinning. Disembarking was well organized and very smoothly done. Three nights before, we picked our disembarking time and got color-coded luggage tags with number on it. 1 day before disembarking, just placed tagged luggage outside of the door before 11pm, next time we saw our luggage was at the cruise terminal in Venice waiting for us to pick up. Ports and Excursions: First of all, we don’t like any group(big or small) tour excursion, since we have to follow the tour’s timetable. We hate it !. Therefore, we did D.I.Y. excursions all ports except Kusadasi, Turkey. Rome, Italy: Pre-cruise. We spent 2½ days in Rome to explore. We visited major tourist attractions such as Colosseum, Trevi Fountain, Vatican, and St. Peter’s Square. These places were packed with tourists and the Selfie-Stick was the most popular device in Roma. Pisa, Italy: Early in the morning, we took the Trenitalia train(€58pp, Return ) from Rome Termini to Pisa, 2.5hours later we arrived at Pisa central station. From there, we caught the city bus (€2 Return, 15minutes) to Pisa Leaning Tower. The Pisa Tower was still standing with such a leaning angle, amazingly. There were many leather products shops in front of the entrance but all were counter fit products, so be aware! Napoli, Italy: Cross the busy road in front of the Napoli cruise terminal, we took a streetcar(€1.70 each way) to Napoli Porta Nolana station. And then, we caught the Campania Express train for tourist to go to Pompeii(€11 Return ). Pompeii Ruin(€13 Entrance fee) was very unique, and huge archeological site, you need at least 3 hours to explore. Good walking shoes, water, hat, and detailing map are essentials. Valletta, Malta: Our ship arrived at 1:30pm. We walked to the Elevator Tower(€1) near the harbour, it lifted us up to Upper Barrakka Gardens area. Harbour view from this Garden was spectacular. There was a free Wi-fi hotspot at this Garden, everybody frantically using it. We wanted to go to old Valletta town but ferry from Valletta to Sliema was canceled due to rough sea(?). Santorini, Greece: There were two choices of transportation at Santorini. One was taking a cable car(€5) to top of the cliff, town of Fira. The other one was take a ferryboat to Oia. Tender boat took us to tiny Fira harbour; at there we bought a “Ferry + Bus transfers ticket(€15)” to go to Oia. Less than 40 minutes ferry ride and bus transfer, we arrived at town of Oia. It was a beautiful breathtaking town, and a stunning harbour view from the top. Explored Oia for 3 hours, and then we caught a transfer bus to town of Fira. We had our lunch at the restaurant with spectacular view of Santorini harbour. Even our huge cruise ship was looks like tiny, tiny toy ship from there. Our return to ship, we rode a cable car down to the Fira harbour. Kusadasi, Turkey: This was the only port we hired a Tour company called “Ephesus Shuttle” because we were afraid of mishap in Turkey. We had “Shuttle - 1” 4 hours Ephesus tour, plus House of Virgin Mary with a knowledgeable tour guide named Ms. Dicle Gundem(?). She was a very intelligent lady who is working as a tour guide for 7years. Highly recommend. Rhodes, Greece: Cruise ships moored on a pier directly opposite the walls of the medieval Old City. Walk to the end of the pier, cross the road, and you are into the walled Old City of Rhodes. We walked around Cobblestone street for 2 hours, not much to see but interesting old town. Nice restaurant named Socratous Garden was our stop to take a break in the hot day. Mykonos, Greece: Our ship docked Mykonos new port early in the morning. Cruise sold unlimited use of transfer bus from new port to old port town for $5. However we knew in advance, there is a Sea-bus(€2 each way) frequently right in front of the cruise ship to the old port town and drops us off in the centre of town. We loved White tiny church(Church of Paraportiani), the White buildings, Little Venice, and Windmills in the old town. Walking through the twists and turns of the streets was wonderful experience. We saw enough ruins already so we didn’t go to Delos. Athens, Greece: Our ship berthed at Piraeus Terminal A. Just outside of the terminal, we found a X80(Express bus ) bus-stop to city centre as we expected. However, posted sign at the bus-stop said “Out of Order!”, we didn’t know what does it mean, but definitely X80 bus was not running at all in May. Walked out of the Piraeus port and caught X40 city bus(€1.70 each way) to Syntagma Square. We spent good 4 hours at Acropolis-Parthenon(€20 entrance fee) , Areopagus- Mars Hill, and then wondering around Plaka area for shopping. At Syntagma Square, we could watch a Presidential guard changing ceremony. Don’t miss it out; it was a kind of fun/entertainment to watch. China, Greece: We docked the port of Souda, about 4km from Chania. Just outside of terminal, the city was operating a non-stop transfer bus(€2 each way) for cruise passengers to Chania old town. There were the old buildings, the mosque, the lighthouse and crystal clear waters makes Chania very pictorial. Venice, Italy: You must see the town of Venice from the Sea. When cruise ship was maneuvering the narrow strait into Venice harbour, we could see everything about town of Venice. We decided to walking in and out of Venice, we used People Mover(€1.5 each way) from pier to Piazale Roma. From there, we walked to Raialto Bridge, and St. Mark's Square. The street was a perfectly maze but we could find many direction signs on the building wall. Again it was a totally crowded tourist town, therefor further away from the main tourist attractions; we could find a good restaurant with reasonable price in Venice amazing city. Read Less
Sail Date April 2016
We are an American couple in our mid-60’s. We very much enjoyed this 12-night Mediterranean cruise which was our 13th on Celebrity and 36th overall. We’d been on the “Constellation” five other times, the “Infinity” twice and ... Read More
We are an American couple in our mid-60’s. We very much enjoyed this 12-night Mediterranean cruise which was our 13th on Celebrity and 36th overall. We’d been on the “Constellation” five other times, the “Infinity” twice and the “Millennium” once so we knew the ship and its features well. This was the first cruise of a B2B with the second one being a 10-nighter in the Adriatic. We flew into Rome from Boston and arranged with the Triano hotel in Civitavecchia to transfer there from the airport in a private van. It cost 110 Euro (about $125) for the two of us, but it was worth it. We stayed one night to ensure that we wouldn’t miss the boat. It was reasonably priced at 94 Euro ($110) including breakfast with cappuccinos. The location was fine as we were able to walk down to the beachfront and the pedestrian shopping area in about 15 minutes. They also offered a free shuttle to the cruise terminal so we signed up for the first one to arrive early and were the second and third people to board. It wasn’t fancy, but we’d recommend it for a pre-cruise stay. The ports included Naples, Valletta, Santorini, Rhodes, Mykonos, Kusadasi (for Ephesus), Piraeus (for Athens), Souda (for Chania in Crete). They were all interesting and the weather cooperated which made each day even better. We also had two days at sea which were needed to rest up. This cruise ended with an extra overnight in Venice so we had time to see the city again during the two days before our B2B started. We booked a “Guaranteed Ocean View” and we were pleasantly surprised to get an upgrade to an unobstructed Balcony forward on Deck 8. Our cabin #8036 was right next to the forward elevator lobby so they was sometimes some noise from people using that area, but it really wasn’t an issue as it was pretty quiet as there were other cabins on the decks above and below us. It also didn’t have the overhang from Deck 10 which many of the Deck 9 balconies had. The TV offered quite a few channels including International CNN, MSNBC, CNBC, Fox News, BBC, Euronews, Sky News, ESPN and ESPN2 and plus the usual Celebrity channels. They had three free movies rotating at set times each day and PPV movies but no free movies on demand. The food in the San Marco MDR was very good with a wide variety of choices each night. The overall service in all areas and at all levels was excellent. We were greeted in the hallways by all of the crew which added to our experience. We’re also glad that many of the other guests still dress up for the “Evening Chic” evenings as it adds a touch of class to our cruises. Maarten and Taylor did a great job as Cruise Director and Activities Manager. They seem to have a terrific working relationship and are very friendly and approachable. They made sure that people were having a good time and did a super job getting the parties going throughout the ship. Their personalities and senses of humor made the fun contagious. We also had the pleasure to renew old acquaintances with some officers and staff from other cruises. They included Graeme Kelleher who is without question the best Captain’s Club Host we’ve ever had. He appeared to personally engage just about all of the guests at the “Elite” events and was always interesting to talk to about his upbringing in Southern Africa and his time onboard with his wife Amy who is an excellent Stage Manager. We were particularly pleased when Graeme selected us to be treated to special dinner with the Guest Services Manager and Food and Beverages Manager. Along with them and two other couples, we had a wonderful evening of food, wine and camaraderie at the Tuscan Grille. We were also happy to see Boban, our friendly Beverage Manager and Cecilia, our favorite sommelier. All three of the production shows (“iHollywood”, “The Land of Make Believe” and “Celebrate The World”) were excellent. We’d seen the same shows on other Celebrity ships, but we found this cast of singers and dancers to be the best we’ve seen on all of our past cruises. The aerial artists were amazing (although we always worry that they might slip on the moving ship). The dancers also did several shows in the Reflections Lounge. Elyria (the late night show for adults only) was a pleasant surprise as it’s unique to the Celebrity fleet. We really enjoy the live orchestra and hope that Celebrity continues to keep them. The two DJs did a great job keeping the party going late at night in the Reflections Lounge, even if there were only a few couples dancing (sometimes after 2:00 am). The other performers were also very good. We were in the third row for the show that Matthew J. Dowden did so we were as close as you could get to his card tricks. We still don’t know how he was able to do the sleight of hand so smoothly. The “West End” singer, Phillipa Healey, had a great range of song types and could really handle her operatic solos. Casablanca was the “House Band” and we saw them in most of the venues. The musicians were very competent and could do a range from jazz to Santana (and maybe even Jimi Hendrix if they were let loose). However, their singer, Maria, seemed to have technical problems in every venue and even missed some slots. She was obviously reading the lyrics to the songs from her tablet to almost every song which was very distracting. That’s fine for karaoke, but not for a singer in a professional band. They appeared to be miscast in this role and probably should have been the “Dance Band”. We’ve seen many of these bands on Celebrity with much more energy and charisma so Casablanca was very disappointing. Since we understand that there will be some problems during any cruise or other vacation, we typically accentuate the positives and ignore the occasional negatives. However, we consistently had difficulties with our “Select Dining” experience which impacted our enjoyment. Well before we arrived onboard, we’d made reservations online for a table for two at dinner each night in the San Marco MDR. The first couple of nights, we were seated at a table with Halim as our waiter, Igor as our Assistant waiter and Cecilia as sommelier in a section near the railing overlooking the lower level. We were very happy their service and banter as well as the table’s location so after dinner, we asked the ladies at the front of the house to see how we could arrange to be in that area again at any table at or near the railing. They told us that it was not possible to reserve a table for the next night or any other night, but that they’d make a note about our preference. We thought this procedure was a bit odd as we’ve done reservations for the next night on other Celebrity cruises, but we went along with it. We arrived on the next night at our appointed time and mentioned that we’d like to be seated where we’d been before. The lady smiled and quickly printed out our ticket so we were surprised to be led to a completely different section in a line of tables for two which were about a foot apart. We sat there for about ten minutes and nobody came over so I went back to the front desk and asked why we were seated there. They really didn’t have any explanation so we waited until they could find a table in our section. We continued to come in at our reserved time, but this situation didn’t get much better. We told them that we were flexible on when we’d come in and we willing to wait. We then arrived earlier several times in the hope that we’d be accommodated, but we were still seated in various areas. After we were seated, we’d then see open tables that would have be perfect for us, but instead they’d just seat us anywhere they felt like. We weren’t asking a specific table or a specific time so we’d expect that they could make some effort to try to place us as requested. Even though we were overdressed if anything and I wore a tuxedo several times, it was the same routine. We really have no idea why this particular group handled seating like this. Just as the servers in the fixed seatings get used to the diners’ preferences, that’s also been our experience on just about all other cruises for “Select Dining”. In March, we’d been on a 14-night Southern Caribbean cruise on the “Eclipse” where their staff made sure that we were consistently able to do that. It’s actually counterproductive to the staff and the guests to randomly be bounced around the dining room from night to night and having to get used to each other. We felt that this was a totally unnecessary runaround that didn’t benefit anybody. Maybe this was an aberration with these ladies on the “Constellation” so we brought it to Celebrity’s attention in our survey as it was the only negative experience that we had on the entire cruise. In the coming months, we have three more cruises booked on the “Millennium” and another three on the “Solstice” so we’re hoping to get an explanation and some advice from Celebrity on how we can avoid this situation in the future. We also gave them a couple of minor suggestions to make their guests’ stay better: Post the dinner menus online so that they can anticipate the evening’s offerings Add some free “on demand” movies to choose from as you do for PPV as is done on the “Solstice” class ships. PORT REVIEWS In the ports, we still like to do what we can on own but since we’re getting older, we did more ship’s excursions than in the past. This time, it was five on our own and three with the ship. In Naples, we went out on our own to Capri on one of the ferries that were docked about a ten minute walk from the ship. It cost about $42 RT for each of us which was a little pricey, but much less than the ship’s unguided transfer at $100 each. Once on Capri, we queued for about 45 minutes to take a small crowded bus up to the town of Anacapri which costs about $6 more each. It was touristy and crowded, but we enjoyed seeing it again. In Valletta, the ship arrived at 1:30 in the afternoon so there wasn’t time to do much. So, we went up on the elevator for 1 Euro each to the Upper Baraka Gardens and on to St. John’s Co-Cathedral. We’d been in Malta before, but we didn’t have much money then so we weren’t willing to pay the 10 Euro entrance fee. This time, we definitely didn’t want to miss it. The interior was very ornate and the included audio guide helped us to understand what we were seeing. After that, we walked around the walls of the city and the Lower Baraka Gardens and then went back down to the ship on the elevator which is free in that direction. In Santorini, we’d done the usual tours so we booked the “SO65 Kaiki Ride and Volcano Hike”. After tendering to shore, a small wooden ship took us to a nearby island where we then trekked up some pretty steep trails to the top. It was strenuous as advertised but it was worth doing. This tour included a RT pass for the cable cars to Fira so we went up and took a public bus to Oia for about $4 each. It’s a bargain as we really enjoy seeing this amazingly picturesque town so we keep going there when we’re in this port. Next was Kusadasi with Ephesus nearby. It’s a very popular site and is certainly worth doing if you haven’t been there. Since we’ve been there four times, we took the day off and went to the Starbuck’s on the pier and each spent several hours on the internet in a comfortable chair for the price of a cup of coffee. In Rhodes, we unfortunately arrived on a national holiday of Easter Tuesday so all of the museums and archeological sites were closed. We had planned to take a public bus to Lindos to see the acropolis there, but there was no point since you couldn’t get in. We’d hoped to see the Palace of the Grand Masters last time but it was under renovation. That’s now completed, but it was also closed so we’ll have to wait until we’re back there. We walked around the town and the walls until the rain poured down and everyone got soaked by the unavoidable rivers of water in the cobblestone streets. In Mykonos, we’d been there before so we skipped the ship’s day pass transfer into town at $5 each and walked in the other direction over a hill to a beach to get some exercise. There’s no real sidewalk so you need to watch out for traffic, but it was fine and served the purpose. In Piraeus, we skipping our usual train trip into Athens and opted for the “PR01 Corinth Canal”. After a couple of hours on the bus, we arrived in Corinth and went out on a bridge to see the canal from above. The bus went down to water level where our group hopped on a private boat to traverse the canal. They provided a surprising nice selection of local Greek food including spanakopita, shrimp, octopus and other snacks, washed down with a small glass of Ouzo. When docked in Souda, we took the “IQ10 Real Crete” which drove around the island to some high spots with great views of the water. It ended in Chania with over an hour of free time. We’re not shoppers so we were a little concerned about killing time, but the harbor area and markets were very nice and we then wished we’d had more time. Read Less
Sail Date April 2016
Our second cruise with Celebrity and we thoroughly enjoyed ourselves. The ports visited were all amazing. Our top favourite stops were Malta (gorgeous sailing in and sailing away) make your way to lovely Mdina and lunch at Fontanella ... Read More
Our second cruise with Celebrity and we thoroughly enjoyed ourselves. The ports visited were all amazing. Our top favourite stops were Malta (gorgeous sailing in and sailing away) make your way to lovely Mdina and lunch at Fontanella (amazing views) and breathtaking Santorini, make your way to Oia using the tour operators'(2) boat shuttles right off the tenders at Fira Port (20E, includes boat shuttle to Oia port, bus up to Oia, bus back to Fira including Skylift back down for ship tenders). Kusadasi(Ephesus) a must see, was very interesting we used an excellent semi-private tour for 25US. We never waited to get off and on the ship at all ports. Service on the Constellation was excellent, always with a smile and very courteous. Excellent dining room options, we never had any problems with Select Dining, we showed up when we were ready and a table was always available. Excellent and varied shows. We met amazing cruisers and had lots of fun. We purchased only two excursions from Celebrity - Athens (excellent tour and guide) and Salerno we booked Pompeii on our own, was very disappointing since we had to purchase tickets at Pompeii and waited over 1 hour just to buy tickets,lots of wasted previous time, would buy a full excursion with cruise line next time. The rest we organized ourselves using Cruise Critic and were all great experiences. Best cruise ever. Read Less
Sail Date April 2016
In most cases our Celebrity Cruise ‘met expectations’ and so I have given it an ‘average rating, but, unfortunately, Celebrity fell short on every level – perhaps with the exception of the hotel and restaurant staff. One ... Read More
In most cases our Celebrity Cruise ‘met expectations’ and so I have given it an ‘average rating, but, unfortunately, Celebrity fell short on every level – perhaps with the exception of the hotel and restaurant staff. One aspect in which Celebrity catastrophically failed to meet expectations was in the itinerary and name of the cruise. Listed as a cruise of the ‘Eastern Roman Empire’ – it actually managed to schedule port stops at two of the most important sites on the day they were closed. We booked this cruise because of the promise of visiting ancient roman ruins – as stated in the on-line promotion. For the Constellation to dock at Athens on a Monday - when normally the Acropolis Museum is closed - and Santorini on Tuesday when the Museum of Ancient Thira was closed is bordering on miss-selling. In general, the time allowed for on-shore excursions was insufficient. Because of time constraints, visiting Akrotiri (the predominant Roman site on Santorini) was problematical but, having read that due to restoration, most of the important artefacts had been moved to the Museum of Ancient Thira anyway, this was an absolute must visit. However, this museum is closed on Tuesdays – and Celebrity cruise of the Eastern Roman Empire, chose to dock at Santorini on Tuesday. The story would have been the same in Athens as the Acropolis Museum is normally closed on Monday, but, because of the unusual political/financial situation in Greece – the museum was especially opened for a limited time during September . When booking this cruise, we said that it was to celebrate our Golden Wedding Anniversary - we were assured of an upgrade and looked forward to this with excitement. We were given a very nice stateroom, portside in Concierge class – which was not actually an upgrade but simply what we had paid for. Not a problem. Our actual anniversary was on the 11th September – which we had mentioned when booking the excursion tour to Herculaneum from Sorrento. However – no acknowledgement of this was made either by way of a bottle of champagne or flowers in our room – or anything – we were just two more passengers. On other cruises we have been on, a small acknowledgement of a birthday or anniversary has been made in the dining room. This is often little more than the presentation of a cup cake with a candle and brief chorus of ‘Congratulations’ or ‘happy birthday’. We are naturally (British) a little shy at such attention – but accept it with pleased embarrassment – it is something to mark the day. Our table partners told our waiter that this was a special occasion for us - and he smiled, but that was it – nothing else – and we were left thinking that fifty years of marriage was perhaps not something worthy of celebration after all – at least not with a cruise on Celebrity. In fact, that was it – Celebrity regards its passengers as simply cargo – a revenue source that should be milked at every opportunity. They do not go that extra footstep (let alone mile) to make the cruise special –you get what you pay for – and pay for – and pay for. Concierge class incurred a high rate of ‘gratuity’ boasting ‘fresh fruit every day’ Well, the fruit was so hard that it remained inedible until the day of departure – so there was no need to replace it every day – cynics might suggest that this was intentional. We bought a bottle of wine in Sorrento to celebrate our Anniversary in our stateroom - but this was confiscated on return to the ship and given back to us on departure. So even that little celebration was taken away from us. Read Less
Sail Date September 2015
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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