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Celebrity Equinox

Celebrity Silhouette

Celebrity Constellation

Celebrity Solstice

Celebrity Infinity

Saint-Tropez

I picked this cruise for the ports of call - I have no loyalty to any one cruise line. Ports, Price, and then Ship are how I decided on any cruise. After reading some of the reviews, I was concerned about the wear and tear of the facilities and thought the food would be awful. While the ship is old and the room is beyond old, the room was clean, the common areas were also clean, and many public areas have been refreshed. The food was mostly decent, 

The positive - overall (except for my time in the dining room), the staff were all friendly and seemed like they cared about you having a good time. They were always helpful and every interaction was nice. I was impressed with this overall.

I thought the entertainment did an amazing job, and they are very lucky to have Sue (the cruise director) and her entertainment teams. I enjoyed the shows on the main stage and thought the singers, dancers, and acrobats did a phenomenal job, much better than my last Princess and Royal Caribbean cruises. Also, the live music was very good, and they had 3 to 5 acts a night. I wish they would have had more late-night acts, but this was a port-heavy cruise, and it was not busy at night as we were tired.

I was happy with Oceanview Cafe buffet - some nights the food was way better than the San Marcos Main Dining - perfectly cooked chateaubriand, NY strip steaks, salmon, branzino, and lobster tempura were the highlights. Didn't really like any of the soups.

The Main Dining Breakfast was good overall, and the servers were more than happy to get anything off the menu.

Only OK

The cabin is old (wow, 90's Florida timeshare calling) - but the room was clean, and the bed was comfortable. Yes, there were some black spots in the bathroom, but it was clean as you can make an old space. Housekeeping was wonderful.

Disappointed in Main Dining Evening

The food was decent overall - I didn't care for the main dining room dinner service. The service was slow, and the food was not anything special as I found the menu's very boring with little choice of appetizers, and the entree sides were repetitive and boring. They also don't do themselves any favors with their choice of plating - an ice cream scoop of mashed potatoes every single day is very industrial/school cafeteria-looking. The potatoes were fine, but the plating was very ugly, and I eat with my eyes first. 

I did have some odd interactions with the evening main dining service, not sure what was going on. The staff and wine steward seemed to want to argue or score points with passengers.  The wine staff was particularly hard to deal with - so I just ordered my wine from other venues to minimize interaction with them. But I did see them roll their eyes at customers, argue over orders, and pour the wrong bottles, then become visibly angry when they were gently and politely told it was wrong. Not sure what the problem was, I just stopped going and went to Oceanview cafe instead.

Not on a beverage package? Expect small pours for very overpriced wine and cocktails. Many people on board who were paying for drinks complained about incorrect and small pours of wine. I also encountered this issue. I just changed my ordering to Cellar Master's, where they didn't seem to have this issue. 

Overall - the main dining room was disappointing, but I was happy with my other dining options and had some very good food in other venues. But yes, the menus are boring, lack imagination, and the plating is very industrial-looking. I was so worried after the reviews - but I had some really good food outside of the main dining room. I also thought I made a mistake on this booking when I read about how bad of condition the boat was in.  The public areas are very nice and clean - yes, the room is very old, but it was clean, and my bed was comfortable.

Based on the ports, excellent entertainment, and friendly staff - I would happily sail on this ship again.

Great Crew, Better than average entertainment and a well maintained ship

A fun trip around Italy, missed a stop because of a storm but oh well, money for tour was refunded immediately. 

Enjoyed the stops especially, Montenegro. The walk-through tour of old town and the farm was fun. We got a lot of ideas for our daughter that bought a small farm recently.

Ship is a nice size for this trip, easy to get off and on even on the tender stop. 

cabin a assessable sky suite worked perfectly. Good location easy to access elevators and to get to Michael's Club. The staff in the club were great. The bartender recommended great drinks and always provided quick and fun service. The assistant bartender made our coffee drinks in the morning a good bloody mary's. 

The few minor issues we had were quickly fixed by the retreat Concierges.

Having the choice of all three menus at Luminae, (Blu and Main Dining also) was nice and always gave us many options and delicious food. The staff was always attentive and helpful.

If you want a nice relaxing fun experience, choose this ship.

Great time, great crew

For the Suez Canal passage and other tour stops.  The price was a great value as well.

The tours really varied, it was either a great experience with the tour guide or not.  The guides for the Celebrity arranged tours in Athens and Petra were great.  In Abu Dhabi, the guide was so scattered going through the mosque, the group basically took matters into our own hands to make the most of the outing.  We knew where the bus was and what time to meet , so we just ventured on our own.

I understand Celebrity isn't doing the Suez anymore but RCCL still is, so please be aware of the rip-off gift shop stop all the buses do on the way to Petra.  While there I found a lacquered box and negotiated a fair price. While at the counter the sales person quickly bubble wrapped my purchase knowing it would travel by plane back home, so I likely would not unwrap it.  Boy, did I learn my lesson.  When I got back to the U.S. and AFTER I submitted my Celebrity review, I unwrapped the box and found my choice had been switched out for an inferior version that hadn't been fully lacquered. How am I so sure? Because I saw it, noticed the poor quality and looked for a better version of the same design, and took that one instead to the the register.  I was approached by a staff member, who after some negotiation, took it from me, had a chat with I guess a manager, and then came back to the counter and very quickly wrapped it.  I naively assumed it was because our bus needed to leave before the next wave of Celebrity guests on the next buses arrived.

Supposedly it's repairable but what a downer.  Celebrity should do a better job of what they recommend to its customers.

Everything on board was as it should be except the buffet was below usual standards,but with so many days at sea it would be a challenge to execute the normal menus for a repositioning cruise. So perhaps Celebrity should alter its supplies amd menus accordingly.

My cabin steward was very thoughtful.

Many of the entertainers were on board for multiple days due to the number of sea days and they were so gracious and interactive with passengers away from the theater.

Good ship staff but the tour vendors should be changed. 

I had a pretty poor X experience a few years ago on the Eclipse, the captain having to write to each cabin to apologise type of experience.  I wanted though to travel the Suez Canal though and so it seemed a good time to give the X another try.  it started badly though when their greeters in Rome said I wasn't on their list and went on from there.  The room had used toothpicks and peoples pills in the draws while the clothes line in the shower hung at neck height and wouldn't retract, the entertainment was mostly rejects from BGT etc with even one from Star in their eyes though to be honest they were better than the staff shows, the Suez Canal commentary was read from Wiki and over in a few minutes, while the food was okay service was slow and the wait staff went on about 10s on and off for the whole cruise and a couple of my excursions were cut short as they ran out of time (a plea here if you can't walk as far as the description says please don't book that tour and if the ship takes tour bookings please put off people that obviously won't be able to do the tour).  On the plus side the guest services desk was great though I did see them a lot more than I normal do and the passengers camping out in the indoor pool playing the Ukulele was actually better than the pros.  The best part of the cruise was the ports.  The final straw was when I got my passport back for the last time, we had to hand it in twice to find a very stuck on sticker on the picture page of my passport.  No third chance.

Trying Celeb solo for the second time, last chance for the X

Wanted to try a different ship. Usually go with a group of family and friends of 20

Money grab. Drinks package $59 plus 20% a day. We said No but waiters fairly insistent. One wIter argued that it was 20% OFF .. no such thing.

Music Trivia very boring .. no fun at all. On P & O we laughed till our faces ached. Constellation staff shuffled us off as soon as possible because every afternoon ther were staff meetings. When we asked if we could have Music Trivia at anotger venue, we were told other activities were going on there.  There most definitely weren't. At P &O if you weren't at Trivia at least 30 minutes before the start, you could not get a seat. On Constellation at the last Trivia, there were only 7 people there. Utterly biring.

Partner and i read 3 books each .. so lacking of things to do. 

Couldn't  get off the ship quick enough.

Money grab. Lack of fun

I have been on 21 cruises, 11 with Celebrity and 10 with RCCL, so I know how Celebrity standards should be and what they weren't on this cruise.  The Constellation was built in 2002 and it shows.  She is going into refurb in March 2020, but only for cosmetic updates and not mechanical fixes.  In the meantime, Celebrity is doing NOTHING to keep the ship in good condition.  There is visible rust everywhere, the furnishings around the ship are very worn, the balcony furniture looks like it came from a garage sale.

For room service one morning, I was served moldy berries.  Gross! The room service food was hit or miss, but mostly missed the mark for quality, accuracy of the order, and hot food.  

The cabins on deck 11 are Aqua Class, and they are not part of the original design.  The rooftop terrace with the outdoor movie theater is directly above these rooms and they have movies blaring 12 hours a day, every day, from 10 a.m. to 10 p.m., and you can hear the noise from the balcony but not from inside the room.  This was a really bad idea to shove Aqua Class rooms in this location.

Blu restaurant is insufficiently staffed.  It was difficult to have a meal in less than 1 1/2 to 2 hours.  If you tried to get a table between 7:00 and 8:30 p.m., there was 1 to 1 1/2 hours to wait. This was unacceptable and frustrating.  Since Celebrity added the cabins on Deck 11, there is now too many people in Aqua Class to fit into Blu.  

The Oceanview Cafe (buffet) food has improved a bit, but the dining room is so very hot, so I ate outside whenever possible.

The ports on this itinerary were great!  The shore excursions are ridiculously priced through Celebrity if you book closer to the cruise date, but I booked my excursions as soon as they were released, so the pricing was fair.  Some excursions tripled in price by the time of the sailing.  The quality of the excursions was very good and enjoyable.  The downside is the motor coach experience because there's so many people.

If you don't have a Celebrity tour, they charge $5 to $15 for port shuttles into town.  This is another nickle and dime tactic that I don't appreciate.  Transportation from the ship should be free.

The theater shows were not very good and it seems Celebrity is cutting back on quality here.

Karen is the shore excursions director and oftentimes she was giving us the wrong information about the ports, but you didn't realize it until you got to the port.  Her presentations of the ports were unorganized and scattered.

Graeme, the Captain's Club host, was a delightful fellow and very helpful.  He has a great personality and lots of smiles.

This will be my last sailing in the Millennium class of ships.  I'll stick to Solstice class ships.

An Old Rust Bucket of a Ship

The holiday was part of my wife's 80th birthday celebration.

Having been several cruises with other companies we wanted to try out the Celebrity Cruise line.  Also we had never before been through the Suez Canal.

We spent a few days in Rome (a city we are familiar with) before the cruise and then a few days in Dubai (a new experience) at the end.  Seen it now - wouldn't go back!

The ship was very good (maybe a little bit tired) but the cabin was excellent and the organisation and staff first class.  We old folks took part in lots of on-board activities and particularly enjoyed the entertainment - especially the very informative lectures.

The upstairs buffet was very good but unfortunately the main dinning room not so.  Many people complained about the slow service and on occasions the piped music made conversation impossible.  I've never had such a bad crepe suzette.

Would we go again with Celebrity ?  Well, maybe.  While we can perhaps afford it, I'm never comfortable feeling I'm being "ripped off".  The excursions were well over priced; $300 up front for gratuities plus 18% on all drinks (come on !!) and $530 for Wi Fi - even the ship's comedian thought it was a joke.

Don't get me wrong, I'm not complaining, we had a great holiday - thoroughly enjoyed it.

However, our two immediately previous cruises on TUI Discovery and the Allure of the Seas were equally good, if not better value for money.

Celebrity Cruises are good - but not as good as they think they are.

Suez Canal and Arabian Gulf

We went for this cruise for the itinerary. Had not sailed with Celebrity before but reviews were generally good. We were disappointed. Most cruise lines want to extract your cash but Celebrity take this to another level. Definitely not to the standard of Princess or Cunard.

Their entertainment programme, especially for five consecutive sea days was very thin. Not everyone wants to lie on a sun bed all day.

Their customer service is appalling; once we arrived in Abu Dhabi for a two day stop over diesel tankers directly below our stateroom were refuelling all night, both nights. When we complained we were told it was out of their hands although after much pressure from us they moved us on the second night. Never, ever again. There are much better cruise lines out there that won't cost you as much.

Embarkation was a little chaotic but nothing to compare with disembarkation. We were off the ship by 7.15 am and directed to our coach transfer to the airport. We then sat there for 45 minutes while they decided who should be on the coach. Other people we knew on the same flight as us home didn't disembark until 8.15am.

Dining in the restaurant offered limited choice and the presentation of menus was poor, with tired,tatty looking menus that looked as if they hadn't been changed for months. Service however was very good.

Good itinerary-poor ship

We were very excited about this cruise and choose celebrity with its great reputation and with this ship having so many sea days we wanted to make sure we had great food and great entertainment... we were in an aqua spa suit with balcony and on first impressions although it was dated it was very clean so we were happy well this didn’t last long... our room was above the main buffet so it was noisy and constantly smelt of food and the overwhelming strong garlic smell that stuck to our clothes and was in our room and throughout the corridor was sickening... the main buffet served the same everyday just changing the meat, the man carving the meat would just pick it up with his hands and chuck it on your plate even though he was wearing gloves it put you off eating it he was very rude and he had an argument with a guest because he manhandled his food so bad half of it miss his plate, it was like being served in prison...I always eat fresh vegetables at home so much to my shock and surprise to find them serving only frozen vegetables in the buffet they were tasteless and soggy quite frankly vile... I can confirm it was frozen veg as every day we saw a member of staff walking through our corridor with bags of frozen veg taking it down to the buffet... there was a particular group of people that spend all day and all night in the smoking area getting drunk which is fine until they were so drunk they were swearing shouting racist remarks being rude to the bar staff chucking rubbish and bottles all over the floor and upsetting many guest around them... where was the ships security why were these people aloud to carry on... if i had been told for 3 days of this cruise the outer decks would be shut down and lighting turned down for safety because of pirates I would have never booked this cruise, this also ment if you had paid for a balcony you couldn’t go on it the lights had to be off curtains shut... our room was difficult to get to and from with the amount of areas shut down on the ship and I saw many elderly people struggling to get to there room in the dark and getting lost in fact we helped a few and we don’t even work on the ship... entertainment well if you can call it entertainment was diabolical the best singer I saw on that ship was a guest getting up to sing in karaoke, the shows were so amateur that it was embarrassing to watch I never saw any to the end cos it was awful, celebrity need to take a leaf out of Norwegian books they had amazing shows, they charge 25 dollars per person  to play deal or no deal I know other ships charge 20 dollars, the only good thing the entrainment team put on was the silent disco... tv channels consist of all about celebrity cruises a bit of sport and news channels if you want to watch a movie you pay 15 dollars that’s of course if the movie can download now even though they are charging you 15 dollars to watch a movie in your room you can watch some of them films for free in the outdoor cinema total daylight robbery on celebrity’s behalf... also opposite the coffee shop you can purchase ice cream at a cost but you can get the same ice cream in the buffet for free how can you charge people in some parts of the ship and have it for free in other parts of the ship... daylight robbery... the internet is massively over expensive and we need it for my husbands work but over half the time it didn’t work...When we got on the ship we brought a drinks package included soft drinks and alcohol much to our surprise half way through our cruise the had run out of coco cola, Nescafé and other brands not exceptable celebrity especially when it was at the start of the sea days so you had to wait till the next port before they could stock up again and even then there was still beverages unavailable... we wanted champagne with our dinner in the Italian restaurant which was the only nice meal we had they had a long list and we know that’s not encluded but we wanted a romantic night and were more than happy to pay for champagne the only good one they had was Cristal how can you run out of champagne...me and my husband got tummy aches and sickness along with a lot of other guest whilst on this ship, the only time We enjoyed ourself was when we got off the ship in Tormina and Petra... when we docked in Abu Dhabi we changed our flight and came home early because we couldn’t stand to be on this ship a moment longer I can honestly say our bad experience with this ship has put us off cruising for life I certainly will never book with celebrity again

Awful

Let me start by saying the majority of the staff were great.  I found some of the male help in the dining room did not give way to any females, even when they, the female, had the right of way.  I found the decor of the ship drab and the floor plan very confusing.  The organization of the ship/ships crew I found to be disorganized.  Why, for the love of sanity, would a crew member to told to paint the cafe during breakfast and lunch?  The fumes were horrible and very unappetizing.  Why not do it at night when there would be less people there?  The offering of entertainment/activities I found to be very limiting.  Why are there always more offerings for activities that are trying to sell you something?  More for their pocketbook, I know.  The offerings for this cruise was very limited, compared to other cruise lines, in my experience.  The food was the most distressing.  My DH and I do not tolerate spices and almost every dish we had was unedible because of having too much spice.  Even foods not expected to have spice, was spicy.  My mouth was on fire the majority of the trip.  The mineral bath was fantastic!  And it was free!  Other cruise lines charge for the use.  The activity of Improvisation was the most fun we have had on a cruise line in a long, long time.  It was just not long enough.  Speaking of service, my DH has a problem with his arms and requires ice packs at night.  The crew was most helpful in providing that in the middle of the  night.  They were great.

Would I go again?  Probably not on a Celebrity again.

Not what it is hyped up to be

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