Rome (Civitavecchia) to Europe - British Isles & Western Cruise Reviews

MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...

We are currently on this terrible cruise Over 500 people on board have signed a petition protesting the way MSC are treating us. 1. So many sea days Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees. As compared to other cruise companies such as Cunard, princess, costa etc who have ...

Ship needs another set of elevators, bathrooms near the elevator on 15th Floor Café is much too small. Can’t make reservations for Complimentary Dining. Ship is much too big and venues are too small (always lineups for dinner, lineups for shows & Theatre, disembarkation, everything!), not enough seating in Garden Café, not enough quiet spots, Atrium area (6 & 7th floor) is way too loud. Too many ...

I was HIGHLY disappointed with this Ship. From the food to the abysmal customer service, it’s never failed to continue to unimpressed me. Let us start with the smallest buffet at sea. It is one of the worst, poorly designed buffets in the industry. The selection of food was minimal and the service was trash. Not once during any of my meals was I asked if I would like something to drink. On another ...

We have cruised with NCL 8 times and were looking forward to Viva. There are some positive features to this ship but there are some MAJOR FLAWS. Positive features: staterooms are very spacious, huge bathroom sinks, spacious showers, good water pressure, and ample closet/storage space for your luggage. Negative features (where do I start?): the buffet is 4x too small for a ship of this size, ...

Beware of using NCL for your flights! The flights that NCL scheduled for us were so bad we had to spend an additional $1,700 to book an earlier flight to ensure we would be on the ship when it sailed. This happened despite our asking NCL for different flights in which we would pay the difference in cost. Their answer was no, no, no, many times. The flights they arranged would have arrived in ...

This was literally the worst experience I have ever had on vacation. The staff were inept, their english terrible. They ignored all requests regardless of how serious. I was not alone in noting this, having met dozens of passengers with the same issues with the Guest services staff. The cleanliness of the cabin was horrible. I found the previous passengers trash under my bed, which remained there ...

I have cruised dozens of times, but this was my first cruise with NCL. The problems started before the cruise; I called to see if any room upgrades were available and was told yes and that it would be free. This seemed odd, but the phone representative seemed sure. So I agreed. Weeks later, I called wondering why I still had no air reservations and was told this would be done 30 days before ...

DECEMBER 6 , 2019 This report is about Our just completed Maiden Voyage on the SKY Princess This is going to be a 21 days cruise from rome to ft. Lauderdale Lets begin with my and my wife big expectation for this special cruise as we never took a maiden voyage but we are elite on princess and we look forward to this experience , we board the ship in the port of civitavecchia near rome , ...

We sailed on this ship on 3 previous occasions and loved it. We liked the itinerary and price. Unfortunately, things have changed and the crew is incompetent. They kept our American passport when we got on. Made it difficult to get it back. Food is now terrible. Little info about ports. Entertainment is repetitive. No television service other than free movies of their choice. Very poor Wifi and no ...