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9 Helpful Votes
Sail Date: November 2018
We went for this cruise for the itinerary. Had not sailed with Celebrity before but reviews were generally good. We were disappointed. Most cruise lines want to extract your cash but Celebrity take this to another level. Definitely not to ... Read More
We went for this cruise for the itinerary. Had not sailed with Celebrity before but reviews were generally good. We were disappointed. Most cruise lines want to extract your cash but Celebrity take this to another level. Definitely not to the standard of Princess or Cunard. Their entertainment programme, especially for five consecutive sea days was very thin. Not everyone wants to lie on a sun bed all day. Their customer service is appalling; once we arrived in Abu Dhabi for a two day stop over diesel tankers directly below our stateroom were refuelling all night, both nights. When we complained we were told it was out of their hands although after much pressure from us they moved us on the second night. Never, ever again. There are much better cruise lines out there that won't cost you as much. Embarkation was a little chaotic but nothing to compare with disembarkation. We were off the ship by 7.15 am and directed to our coach transfer to the airport. We then sat there for 45 minutes while they decided who should be on the coach. Other people we knew on the same flight as us home didn't disembark until 8.15am. Dining in the restaurant offered limited choice and the presentation of menus was poor, with tired,tatty looking menus that looked as if they hadn't been changed for months. Service however was very good. Read Less
6 Helpful Votes
Sail Date: November 2018
Let me start by saying the majority of the staff were great. I found some of the male help in the dining room did not give way to any females, even when they, the female, had the right of way. I found the decor of the ship drab and the ... Read More
Let me start by saying the majority of the staff were great. I found some of the male help in the dining room did not give way to any females, even when they, the female, had the right of way. I found the decor of the ship drab and the floor plan very confusing. The organization of the ship/ships crew I found to be disorganized. Why, for the love of sanity, would a crew member to told to paint the cafe during breakfast and lunch? The fumes were horrible and very unappetizing. Why not do it at night when there would be less people there? The offering of entertainment/activities I found to be very limiting. Why are there always more offerings for activities that are trying to sell you something? More for their pocketbook, I know. The offerings for this cruise was very limited, compared to other cruise lines, in my experience. The food was the most distressing. My DH and I do not tolerate spices and almost every dish we had was unedible because of having too much spice. Even foods not expected to have spice, was spicy. My mouth was on fire the majority of the trip. The mineral bath was fantastic! And it was free! Other cruise lines charge for the use. The activity of Improvisation was the most fun we have had on a cruise line in a long, long time. It was just not long enough. Speaking of service, my DH has a problem with his arms and requires ice packs at night. The crew was most helpful in providing that in the middle of the night. They were great. Would I go again? Probably not on a Celebrity again. Read Less
19 Helpful Votes
Sail Date: November 2018
We selected this cruise based on the interesting itinerary from Rome to Abu Dhabi, including a journey through the Suez Canal and a trip to Petra from Aqaba, Jordan. The ports were all a lot of fun and interesting. Several were easy enough ... Read More
We selected this cruise based on the interesting itinerary from Rome to Abu Dhabi, including a journey through the Suez Canal and a trip to Petra from Aqaba, Jordan. The ports were all a lot of fun and interesting. Several were easy enough to do on our own. Our time was limited in Catania and Muscat, so I wish we were there for more hours. The cruise was long with many sea days, but we enjoyed the different activities the Celebrity Constellation offered. I wish they would vary the timing of activities from day to day so we could do more. For instance, if you decide to participate in trivia, it's at the same time daily and often conflicts with several other things on the schedule. Also, the schedule is packed from 10am-3pm, but not much going on in the late afternoon. While the Constellation is an older ship, it didn't feel old and they've done a good job keeping it updated. We found our cabin comfortable and the ship easy to get around. The food in the Oceanview Cafe was great for breakfast and lunch, offering a wide variety. We also enjoyed access to ice cream and cookies in the afternoon. We had great service by a couple of different waiters in the main dining room (a few not so great servers). For the most part, the food was good, but not great. We had a few misses. The entertainment was predictable but enjoyable. The production cast and musicians were very good, and we liked the theme nights in the Reflections lounge in the late evening. Read Less
Sail Date: November 2017
We selected this cruise because of the itinerary and ports of call. Going through the Suez Canal was one of the highlights of this trip, as was the visit to Petr in Jordan. There were 5 straight days at sea, but that was no problem since ... Read More
We selected this cruise because of the itinerary and ports of call. Going through the Suez Canal was one of the highlights of this trip, as was the visit to Petr in Jordan. There were 5 straight days at sea, but that was no problem since there was a wide variety of activities to choose from. We were pleased to find that there were ample deck chairs available on sea days. We found the staff aboard the Constellation to be courteous and friendly. Our stateroom was a Sky Suite. There was plenty of space and storage. The bathtub is difficult to get in and out of due to the very high and steep side. Our balcony was of good size and we were able to use it quite a bit. We appreciated the ambiance and fine dining experience of Luminae. The entertainment about the ship was quite good. We enjoyed the talks of the guest lecturers. Read Less
Sail Date: November 2017
We chose this cruise for its itinerary, which ended with the F1 . The check in was chaotic, but once on-board that was soon forgotten. Our cabin was at the rear of the ship with a large balcony, this was ideal for our cruising ... Read More
We chose this cruise for its itinerary, which ended with the F1 . The check in was chaotic, but once on-board that was soon forgotten. Our cabin was at the rear of the ship with a large balcony, this was ideal for our cruising through the Suez canal, offering panoramic views. My personal opinion is that some excursions were over priced but I know others on-board were happy with them. Entertainment was good and varied. No problems with the sunbed but think that was more down to the demographics of passengers. We enjoyed the dining in the main dining room and requested the same location every night as we had an amazing waiter. On previous Celebrity cruises we've struggled to find somewhere to sit at Cafe Al Balcio, this time we never had a problem and enjoyed a coffee while watching the world go by. Would highly recommend this itinerary. Read Less
Sail Date: November 2017
The itinerary of this cruise is good, but affected by the closure of open decks in the hours of darkness for three nights while passing through the Gulf of Aden. The Blu restaurant exclusive to Aqua passengers was excellent entirely as ... Read More
The itinerary of this cruise is good, but affected by the closure of open decks in the hours of darkness for three nights while passing through the Gulf of Aden. The Blu restaurant exclusive to Aqua passengers was excellent entirely as expected, with an excellent maitre D. The buffet cafeteria standard of food was poor and bland. Often food was awkward to even reach due to the layout of the food bars. Staff in bars often stood about chatting among themselves rather than attending to guests. 18% service charge on every onboard purchase is outrageous, especially in bars on board where service is poor. Some of the deck bars were closed at times when they should have been open. The Aqua class stateroom while adequate, was looking rather tired. Worn furniture and rather small on Celebrity Constellation. Our cabin steward however, was outstanding. Advised that Celebrity cruises were definitely 5star, I’d say definitely not! Read Less
1 Helpful Vote
Sail Date: November 2017
New places to visit and new cultures to experience.The ports of call were excellent and the time in its port adequate for the tours planned. The crew was good for the most part although attention to detail was lacking. The ship was clean ... Read More
New places to visit and new cultures to experience.The ports of call were excellent and the time in its port adequate for the tours planned. The crew was good for the most part although attention to detail was lacking. The ship was clean and the housekeeping did a great job. The Hotel manager was visible but not engaged. The Staff Captain did a great job keeping the crew doing their duties as needed. The food in the Buffet was almost always cold and the fruits not ripe.The ship shows its age being the oldest in the Millennium class and needs refurbishing which i heard that it is scheduled soon. The cruise director and his staff was very good, the different games and shows were well planned and executed. The guest relations Manager was not visible and her staff needs more training. The two exceptions were Daniela the events coordinator and Rose the Captain's Club hostess that did an outstanding job. Read Less
Sail Date: November 2017
the itinerary was very very interesting. the staff in general were very nice on board. some staff were very friendly while others were not whereas on a holland ship all staff are friendly. they also responded quickly when things were ... Read More
the itinerary was very very interesting. the staff in general were very nice on board. some staff were very friendly while others were not whereas on a holland ship all staff are friendly. they also responded quickly when things were brought to their attention. the food was very good, portion sizes were just right. The buffet should be designed better as to traffic flow. the reflection lounge was closed too often for private functions . The Connie is a nice size ship to travel on. The ships entertainment was excellent especially the production shows. The dancers and singers were all very very good. The any time dining seemed at times a bit chaotic to get a table so advance reservations are the best option. Once seated dining is very pleasurable, not hurried not rushed and very attentive. The meal presentation was also very good. Vegetarian options were plentiful and creative. This itinerary is well worth doing if it is offered in 2018. Read Less
Sail Date: November 2017
Celebrity is our cruise line of choice! We love Aqua Class staterooms and what comes with it ... especially dining in the Blu. The Persian Gardens on this ship is very small and not as open as on the Solstice Ships, but there for your ... Read More
Celebrity is our cruise line of choice! We love Aqua Class staterooms and what comes with it ... especially dining in the Blu. The Persian Gardens on this ship is very small and not as open as on the Solstice Ships, but there for your use. We chose this particular cruise for the itinerary. It was a "repositioning" cruise so did not come with all the perks that other cruises do, but the price was excellent. We found the Constellation to be friendly, never any crowds or lineups and a great mix of passengers from all over the world. The food on this ship was very good. We dined in all the restaurants during our 15 nights on this ship and enjoyed everyone of the restaurants. The Blu & The Tuscan are our favourites. An activity that we really enjoyed is the "Silent Disco" at the Martini Bar. This is alot of fun, made for many laughs and a good time. Be sure to try it out if you see it listed as an activity on your ship. We would travel on the Constellation again if the itinerary was what we were interested in. Read Less
Sail Date: November 2017
We were somewhat concerned about boarding a 15 year old ship and also about dining and entertainment due to our most recent experience on a Celebrity ship (on that occasion we had just completed a cruise on HAL where the food was ... Read More
We were somewhat concerned about boarding a 15 year old ship and also about dining and entertainment due to our most recent experience on a Celebrity ship (on that occasion we had just completed a cruise on HAL where the food was outstanding...). Well, the ship was in a very good shape, food at the main dining room and at the cafeteria was never disappointing, and the entire staff lived up to the Constellation reputation. From embarkation to disembarkation everything ran smoothly. Entertainment was generally ok with some high points (mainly the comedians) and quite varied. Shore excursions were well managed although sometimes overly expensive. Select dining was managed nicely, only once did we (four of us) have to wait for a table. Our stateroom attendant was particularly attentive and efficient. Internet service was fine... outside of peak usage times (you'll have to figure this one out on specific cruises), The only downside is Celebrity's pricing model which makes all the extras bust any budget you may have. From internet pricing to laundry to specialty restaurants and specialty coffee, prices have all skyrocketed over the recent past. Celebrity must review this and offer better value for "basic cruisers". Read Less
18 Helpful Votes
Sail Date: May 2017
This was on the 28 day cruise from Rome to Singapore. 1.        The restrooms in the common area (levels 5, 6 and 7) had 50% or more consistently closed due to maintenance or were not functioning.  There must have been issues in ... Read More
This was on the 28 day cruise from Rome to Singapore. 1.        The restrooms in the common area (levels 5, 6 and 7) had 50% or more consistently closed due to maintenance or were not functioning.  There must have been issues in construction or a maintenance issue for this to occur with such a new ship.  I reported this problem to the Passenger Service Desk. 2.       There was condensation dripping from the ceiling in the Princess Theater.  This occurred in the front section of the theater (about the front 10 rows).  The seats would get all wet and no one wanted to sit in them.  Or you would be sitting in them and all at once, you would have water dripping on you.  Again, appears to be a design flaw with the ship that A/C ducts were not properly insulated in order to prevent the condensation from the high humidity. 3.       Elevators were very hot.  Felt like no A/C.  Appeared to be a problem caused by the top floor (level 16) being very hot from door opening out to the pool area.  Again, there appeared to be a design flaw for the ship not being able to properly cool the upper floor and the elevator.  The rest of the ship felt warm all the time like the A/C could not keep up with the warm temperatures we had.  Poorly designed ship. 4.       The walls of our cabin made excessive noise anytime we encountered seas of 10 feet or more which isn’t even considered to be very rough.  I think we never encountered seas of over 13 feet.  The walls didn’t creak or groan but made a banging noise.  It would sound like someone was knocking on our door.  Twice during the night, my wife got up and went to the door thinking someone was knocking.  It was just a banging noise as the walls would shift or flex due to the rocking motion of the ship.  We have never encountered this on any other ship.  Again, appears to be a design flaw. 5.       On a 28 day cruise, we only had three production shows plus a repeat of one done earlier.  We usually have had two on a 7 day cruise.  That means we had only one half of the number what should be on a 28 day cruise.  Is Princess cutting back on the production shows? 6.       We marked our laundry to be done on a priority basis.  We noticed that were getting our laundry back after2 or three days.  We didn’t say anything about it earlier on the cruise but near the end of the cruise, we sent out the laundry we needed to have done for the balance of our trip.  We sent it out for priority on June 14 and when it wasn’t back by the early evening of June 15, I went to the Passenger Desk to find out what the problem.  They called the laundry and they said they could not find our laundry and we would hear something the next day.  I called the next morning (June 16) and the Passenger Service Desk said the Customer Service Officer would call back.  She called back while we were on tour and left a voice message that the laundry wasn’t lost but it wasn’t done yet.  It would be to us by 3 PM.  She said because there were too many Elite passengers, the ship had decided that Elite passengers could not have priority service with the laundry.  That was why our laundry was being returned late the whole cruise.  When we got back at 3:30PM, only one half had been returned.  I left three messages for the Customer Service Officer but she never returned a call.  The balance of the laundry showed up at about 5PM.  Is it true that a ship can arbitrarily decide to discontinue priority service for Elite passengers?  If so, shouldn’t there have been at least a notice given to the Elite passengers.  Can Princess just decide to delete or remove a service it says it will provide to Elite passengers like this? 7.       On the first night we got on the ship, I went down to the Passenger Service Desk to have a whole punched in our cruise card so we could attach it to our lanyards.  There were only 2 staff members manning the desk at 7:45PM.  After waiting about 40 minutes (and that was in the Elite line), we were told that they were not allowed to punch the cards due to the new locking mechanism for the cabin doors.  We were sent over to the ship store and after asking a representative, we were given a plastic sleeve that could hold the card and be attached to the lanyard.  Many people were upset about the time wasted in this situation.  Since elites probably use lanyards for their cards, this waste time annoyed your most travelled passengers.  My concerns are the following are as follows:  Why on the first night of the cruise with many new passengers getting on the ship, why was the Passenger Service Desk so undermanned?  Why couldn’t a simple sign be put up on the counter advising the passengers of this situation and a box of the holders set by the sign?  No one could think “outside of the box” and come up with a simple solution the serves the passengers better and frees up the staff at the Customer Service Desk. 8.       The trivia was held in the Princess Live.  Since about 95% of the seats in this venue are bolted to the floor, it made it difficult for teams to work together.  You had to crane over the back of the chair I front of you to confer with team members.  Again, a poor design flaw to have the chairs bolted to the floor.  You were unable to make a team circle for trivia. 9.       The food in the dining room can be described as unexciting.  Many of the dishes were blaw and limited in flavor.  The menu repeated about every 7 days.  The number of selections has been reduced from the past.  Had a lamb dish every night when most people do not eat that much lamb.   The salmon and chicken breast on the every night menu was dry and flavorless. 10.   This supposed to be a new ship but varnish on the rail on our balcony was already deteriorated and needed to be revarnished.  Again, questioning the quality of construction and maintenance.  11.   I may be wrong but having every sign on the ship, even its name on the hull, being in both English and Chinese makes we wonder how much the Chinese government paid Princess for this.  Since the largest group on the ship were from Australia and this ship will be going to Australia in a few months for cruises there and New Zealand, they disliked the signage being in Chinese.  A lot of upset Australian passengers. 12.   The casino was a terrible design.  Because about 40% of the space has been dedicated to a VIP Casino, the regular Casino was shrunken.  Things were so tight with the slot machines being so close together, you were unable to walk down an aisle when some one was sitting in a chair at a machine.  Terrible design.  Again, virtually all machines were Chinese.  Most passengers disliked the machines. 13.   Only twice was there ever a show in the Vista Lounge.  Again, on past cruises there would be shows going on in both the Princess Theater and Vista Lounge.  Caused the Princess Theater to be overcrowded.  If you wanted to see the first show at the Princess Theater, you needed to get there at least 30 minutes ahead of the show.  Due to lack of shows in Vista Lounge, it appears Princess is cutting back on the entertainment budget.  Very disappointing. 14.   Chinese passengers represented at most 10% of the passengers but food on the dining room menu and the International Buffet had at least 40-50% of the menu designed for them.  Disappointing. 15.   The high end shops you put on the ship had limited traffic.  These are not the type shops the passengers were looking for.  The traditional cruise store was much smaller and had a reduced choice of inventory.  Poor marketing decision. 16.   The substitution of a French restaurant for Sabatini’s was odd.  The French restaurant appeared to be virtually empty every night. 17.   No gelato ice cream anymore.  Bad choice. 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4 Helpful Votes
Sail Date: May 2017
We are frequent cruisers & chose this sailing for the unusual itinerary and # of days. The ship is gorgeous, very much like the Royal Princess that we had sailed on previously. The Anytime dining service was the very best we have ... Read More
We are frequent cruisers & chose this sailing for the unusual itinerary and # of days. The ship is gorgeous, very much like the Royal Princess that we had sailed on previously. The Anytime dining service was the very best we have ever had on a ship, & this was our 51st cruise. We asked for the same table every evening & they were happy to get us in the same area every time that we went to the dining room. The embarkation & disembarkation were smooth, and our luggage was in the cabin when we arrived, maybe 10-15 minutes to get on board. When we got off the ship in Singapore we were thru immigration in less than 5 minutes. We went to a few of the shows, & most were good, especially enjoyed "ROLLER BOYS". The buffet area tends to be a little over-crowded, seems like a lot of people just go there to sit & chat or play cards, or whatever, so sometimes hard to find a table. The shore excursions were outstanding. We took a 3 day excursion from Cochin, India to the TAJ MAHAL, & it was terrific. A true once in a lifetime experience. Did an evening desert safari in Dubai & it included a camel ride which was great fun. I would recommend that to anyone. We had been thru the Panama Canal on a cruise, but sailing thru the Suez was quite different, it looked more like a small river. Egypt was on either side of the ship so it was very interesting. Extreme heat in Petra, but still worth every minute!!! All in all, it was an amazing trip, loved every minute of it. Read Less
Sail Date: September 2013
Although we have taken 10 cruises on 6 cruise lines, (Princess is our favourite), this was our first on a smaller ship. We selected this cruise first, because of the ports; second because we were intrigued by the reports on the Ocean ... Read More
Although we have taken 10 cruises on 6 cruise lines, (Princess is our favourite), this was our first on a smaller ship. We selected this cruise first, because of the ports; second because we were intrigued by the reports on the Ocean Princess. Unfortunately, both did not meet our expectations - not entirely due to any fault of Princess. As I spent a lot of time travelling in the Far East years ago, those ports there were not that important to see again. The ports of choice for us were Luxor, Egypt (Valley of the Kings); Sharm el Sheikh, Egypt (diving & snorkelling) and Aqaba (Jordan) to see Petra. Unfortunately, Egypt was cancelled (security issue - we agree), but, we weren't notified until after final payment date. C'mon Princess, you had already cancelled Egypt for the Dawn Princess weeks earlier - what's the hold out for the Ocean Princess ? A tiny compensation was offered (port tax refunded), but couldn't another port could have been added somewhere? As it was, we got an extra 1/2 day in Dubai, but I could think of many more preferable ports to spend more time in. The day we were to visit Petra there were labour problems and it was closed - again, out of Princess' control and they gave remuneration (Future Cruise O.B.C.) to those who had booked ship tours. The Ocean Princess prices are much higher than other Princess ships and we fail to see why - unless she costs that much more to operate. However, what really rubbed salt into the wound was a couple we met who had booked after final payment date and paid a much reduced fare (approx. $6,000 less than we paid for a balcony cabin). The small ship feel was nice, we got to know fellow passengers quickly - the majority of whom were like us, retired and frequent travellers - but, contrary to other reviews, in 28 days we never did see the captain walking around the ship (only at the Capt. Circle parties). The staff was about the same as on all Princess ships, well trained, well mannered, etc. This was our first go at fixed-dining. Despite booking the cruise 9 months ahead, requesting a table for 6 (the Princess agent asked if we wanted a window table - we said yes!), we ended up the first night at a table for 8 in the middle of the dining room, unable to carry on a conversation above the noise. At least this was dealt with and the next day we had a window table for 6, with the best table mates one could want. Service was no better than any other Princess ship - the only glitch was the first night the (rookie) server couldn't get the wine cork out (good restaurants will just replace the bottle - we were fortified with extra cork). The Princess wine card is an excellent purchase - 12 bottles costing out @ $20 each (+15%); and we could select any wines on the menu up to $29. Great value for a longer cruise! Entertainment - minimal, at the best. Solo comedians were up to par; one singer had 50% of the audience leave; floor shows were limited by space and small cast (one dancer even walked off the ship). The lounge was fine for the number of passengers, but the sight lines were poor due to a level floor. It became a scramble to finish dinner promptly in rode to secure a good seat in the lounge. Port lectures were presented in the lounge - the lecturer showed limited knowledge of the ports; many of us were more familiar with them than she was. The cabin review also appears separately, in the deck plans section. Cabin 7064 is a mid-ship BA balcony, the top category below suite. It was nicely furnished; lots of wood like the rest of the ship. However, the overall size was a little smaller than other ships. One unstable and well worn chair plus a small couch made up the furniture package (the small coffee table compromised the space so we folded it up the first day out). We have never had a desk so small - we had to move the phone to get room to work. The wardrobe was enclosed (nice panel doors), but restricted in size. The first section was full height; 33" wide. The second wardrobe (for shirts), was 16" wide, containing a hanging bar for shirts and a bevy of drawers below. Unfortunately, in their wisdom, Princess had installed the refrigerator exactly where the shirts should hang! Now we were left with only 33" of hanging closet for a 28 day cruise. A lot of clothing was left folded. Overall, the Ocean Princess showed more wear than we expected, and it was not up current interior standards on the other Princess ships we have sailed on - she is like an older ship, maybe classic, but basic. One of the highlights on a long cruise in a warm (hot) climate, is having breakfast out on the deck behind the Horizon Buffet - we have never seen anything like this! Is the Ocean Princess worth the extra cost? We don't think so, but, are retaining our booking on an upcoming Mediterranean cruise as this cruise has the best port selection, goes to smaller ports bigger ships can't get to, and you meet a great bunch of cruisers. One of the greatest assets - never a crowd, never a line up.   Read Less

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