This is the first time we have been on a Cunard ship so we had high expectations. Taking into consideration the ship is on a world cruise the ship is visually in very poor condition externally and this continues to the outside areas once you board the ship. Rust everywhere, ripped and filthy seating In all areas. The inside public areas are in better condition and are well ...
We chose the Half World cruise as a way to escape winter and to get to the Arab countries where we wanted to tour. Cruising is always pleasant and so my rating is relative to other cruises we've done. Generally the food was ok (what you might expect at Denny's) and the ride not to bad (for us) even when the seas were rough. But nothing was impressive and the entertainment was VERY lame. You can ...
My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again.
First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...
Would you like to feel like a hostage for 116 days? A modified itinerary without any compensation (The pyramids of Egypt replaced by Alicante in Spain) and this disdain reiterated with stopovers shortened or even eliminated! An anecdote: you should know that the tides change for the arrival of an MSC ship... even the moon still hasn't understood! another joke? Would you like to organize a private ...
Currently on MSC Poesia world cruise. MSC Customer service has been appalling…. No response to written correspondence sent to UK MD prior to embarkation (due to multiple itinerary route changes - some of which were due to the Red Sea conflict, others due to yellow fever, others due to, well who knows!!) as final itinerary changes were made just 48hrs before embarkation and no option to cancel. ...
Having done more than 20 cruises with Princess, I understood what their “loyalty program” meant and why we aspired to be Elite members. Today is so different, the speeches remain the same but nothing else. Gone are the precious internet minutes; discounts in the shops are only on full priced items; no special toiletries in the bathrooms; and reduced access to the Captain Circle rep on board. ...