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982 Europe - Western Mediterranean Romantic Cruise Reviews

Hi just back from a week on the Explorer the flight from Edinburgh was good Transfer was quick.When we got too our cabin the cabin had a bad spell reported too reception fixed straight away smell came back 2 days later and you could smell ... Read More
Hi just back from a week on the Explorer the flight from Edinburgh was good Transfer was quick.When we got too our cabin the cabin had a bad spell reported too reception fixed straight away smell came back 2 days later and you could smell it a lot round the ship as if there was problem with drainage a few times the public toilets were closed. The food on the ship was not as good as Discovery 2 some days the choices were poor The food was off average standard if you wanted Ice cream you had too pay even if you up graded too premium The entertainment was good but again not as good as discovery 2 the games were not as funny and did not get guest involled as much the shows in the Broadway shows were just about the same each night singing too soul music The Broadway Theartre did not have a waiter service You had too take your drinks with you or take what they had too offer at the door The Squid and Anchor bar was very busy at night and if you were not fast you could not get a seat The sun decks were busy up on the varanda deck there was not enough sun loungers and guest were putting towels on the beds and going off shore for 4 hours and coming back Overall this was a old ship need work done too there drainage system and more staff would book with marella again but not this ship Read Less
Sail Date January 2020
From start to finish I can’t fault this ship or MSC as a company, from the staff, cleanliness, food , entertainment staff the list goes on it was 10/10. Room was large, we had a balcony ,sofa lovely comfortable bed seriously was so ... Read More
From start to finish I can’t fault this ship or MSC as a company, from the staff, cleanliness, food , entertainment staff the list goes on it was 10/10. Room was large, we had a balcony ,sofa lovely comfortable bed seriously was so hard coming back home to reality. Can’t wait to book our next cruise with msc, hopefully it’s Grandiosa again.. but I would recommended more options on ports to stop off at, My partner and I both agreed it was the best food we have ever eat in a “hotel” it was great to be able to watch the chefs make so many different dishes from pasta to pizza ! They even made fresh mozzarella daily which was great to watch. Staff entertainment was brillent, they had great dancing classes on daily as well as makeup and skin care advice. Thankyou for the best holiday MSc will be back Read Less
Sail Date November 2019
3-day cruise from Barcelona to Marseille and Genoa and back again. We choose this short cruise so we could relax and really enjoyed the ship as we have already visited these ports. Way more of a party vibe on the ship than Divina with ... Read More
3-day cruise from Barcelona to Marseille and Genoa and back again. We choose this short cruise so we could relax and really enjoyed the ship as we have already visited these ports. Way more of a party vibe on the ship than Divina with the long mall I liked this a lot but I also loved how the bars intertwined into one on the Divina. I felt the casino in Divina was a bit more classy? Staff on Divina slightly more friendlier but everybody we encountered on Bellissima was lovely. Great food second portions in the MDR no problem at all. Good cocktails and cabin was really comfortable. Chocolate cafe had the most divine chocolates ever. Anyone know where you can buy a 5 litre of the msc soap addicted to the smell of it!!! F1 simulators were such good fun shame they were only open in the evening time. Read Less
Sail Date November 2019
Ship was lovely and exceptionally cjean. Service was excellent. Food was great with a wide variety of choice. Entertainment was excellent and overall was excellent cruise! Waiters and cabin staff very courteous and friendly and really ... Read More
Ship was lovely and exceptionally cjean. Service was excellent. Food was great with a wide variety of choice. Entertainment was excellent and overall was excellent cruise! Waiters and cabin staff very courteous and friendly and really went out of their way to please you. Restaurant managers were excellent. We upgraded to premium drinks package but would recommend it. We noticed that other passengers who had not upgraded were served premium drinks. The DJ in night club was excellent and played a good variety of music for all ages. Thought the whole cruise was very streamlined and very well managed and organised. Would definitely recommend and is very good value for money. The only complaint I have is the Cartegena Trolley Train excursion! Complete waste of money at £25.50 each. The train was extremely uncomfortable and cramped and spent the whole journey sardined between two people travelling backwards! The tour guide was awful! Read Less
Sail Date November 2019
First things first the food is disgusting,the service is really bad, the workers disturb you 24/7 with food/drink packages even in a middle of your dinner... The cruise itself is cheap but everything else is expensive Me and my wife ... Read More
First things first the food is disgusting,the service is really bad, the workers disturb you 24/7 with food/drink packages even in a middle of your dinner... The cruise itself is cheap but everything else is expensive Me and my wife got a reserved table (which cannot be changed) near 6 other strangers we don’t know You have to wait for about 10 minutes for the lift to arrive We got a cancellation to one of our stops due to weather (I'm not blaming the crew) and didn’t get any compensation at all, crusing in the middle of the sea so we decided to buy an internet package for 34 euros FOR 24H!!! and the fun part its only suitable for 1 device!!!! We accidently bought it for our cellphone so we had to go to the reception to change it to our laptop, WE HAD TO ARGUE TO GET IT SWITCHED TO OUR LAPTOP! After 15 minutes arguing we got it to our laptop with no charge... And at the end we got a mandatory 140 euro “service charge” bill for 4 days This is the last time im cruising with msc Read Less
Sail Date November 2019
Available dates for the cruise met our needs. We preferred to embark and disembark from the same port. Our room had a great location. Dining options were excellent. We had an excellent housekeeper who made sure our room was always clean ... Read More
Available dates for the cruise met our needs. We preferred to embark and disembark from the same port. Our room had a great location. Dining options were excellent. We had an excellent housekeeper who made sure our room was always clean and she always checked to make sure we had all we need during our stay. The ship was huge, lots of places to checkout, plenty of room to roam. Plenty of activities and entertainment to keep us occupied. Ports were great choices. Excursions we took were convenient to book. Tour guides were very knowledgeable and helpful. It was great to have the convenience of a shuttle from the airport. Embarkation process was simple and very efficient. Disembarkation went without a hitch. Taxis were available as soon as we left the ship. Our luggage was already waiting for us as we left the ship. We will definitely cruise on NCL again. Read Less
Sail Date October 2019
I'm 65 years old and have never been to Europe. What better way to see it than on a cruise? This cruise is all about the ports, there is only one sea day and most of the port days are long. This was my first cruise on a mega ... Read More
I'm 65 years old and have never been to Europe. What better way to see it than on a cruise? This cruise is all about the ports, there is only one sea day and most of the port days are long. This was my first cruise on a mega ship, but it didn't really feel much different than the smaller ships. There are lines for some things, but never long. Embarkation went quickly and smoothly. We did have Latitudes priority boarding, which helped. This cruise is either round trip from Barcelona, or from Rome. Probably 20% of the passengers embark in Rome, so they're not all embarking at the same time in Barcelona. We had the specialty dining package as a free perk. Our first specialty restaurant was Tepannyaki, the Japanese restaurant where the food preparation is a show. Six seats are around the cook top, and it's very entertaining. If you can't decide what entrée to get, just pick one. The cook makes extra, and will share. Second was the Cirque Dreams dinner show. This show was the highlight of the cruise, and worth the extra price. The entrée at dinner was a steak in peppercorn sauce. My wife didn't like the sauce, I thought it was great. The steak was very tender. The third was Cagney's steakhouse. Very elegant, great food and service. The specialty of the house for dessert was the raspberry crème brulet. You won't be disappointed. As good as the specialty restaurants were, I wouldn't go to them without the dining package, especially as a free perk. The bill at Cagney's, dinner alone without drinks, was $190, but covered by the dining package. The main dining rooms are very good, and if you don't do any of the specialty dining, you'll still have a great time. Breakfast was served at O'Sheehan's, Taste, and the buffet. O'Sheehan's was good, the selection was more limited, Taste is one of the main dining rooms, and the best place for breakfast if you're not pressed for time. Don't miss the pound cake French toast. The buffet was quite good, good variety and quality. We did the buffet breakfast only when we had an early shore excursion, not because there was anything wrong with it, but because we could be served at other places. Orange juice at the buffet is out of a machine, if you want fresh squeezed, you pay for it, but can get it free at Taste. The two main dining rooms are Taste and Manhattan Room. I think they're the same menu, but Manhattan Room is a nicer room, and has live music, sometimes a show. the food was great. Always great service. I already mentioned the Cirque Dreams show, it's mostly covered by the dining package, and is a do not miss. We missed Priscilla, Queen of the Desert. Burn the Floor was very entertaining. The casino was good to me. Blackjack can be had for $10 minimum with poor rules, but can be had with good rules for $15. Craps is $10 minimum, 3-4-5x odds. Roulette is $2 chips, I don't recall the minimum bet. Let it Ride, Three Card Poker, and Ultimate Texas Hold 'em are offered with $5 minimums. Judging by the pay tables on the video poker, the slots are probably pretty tight. This is the fourth Norwegian cruise I've been on, and service has always been consistently good. When in port, be sure to have some Euros with you, even if you're paying with credit cards. Restrooms charge half to one Euro, and they don't accept American dollars. If you buy something in a restaurant, bar, or other business with a restroom, you can use their restroom for free. Barcelona-We spent four nights after the cruise, beautiful city. The two main attractions are La Sagrada Familia and the Picasso Museum. For either of them, buy tickets ahead of time, they are timed, and they will be less crowded in the morning. A good and inexpensive meal can be had at the tapas bars that are all over, about 15-20 euros for a couple. Naples-We took an excursion to Amalfi Coast and Pompeii, not an NCL excursion. Amalfi Coast was stunningly beautiful. I've been fascinated by Pompeii since learning about it in fourth grade, so this excursion was quite memorable. Rome-Don't let the long time in port fool you. If you have an excursion, it will probably leave an hour after arriving in port. Then it's an hour and a half into Rome, maybe more depending on traffic, an hour and a half back, and you have to be back on board half an hour before sailing. That takes four and a half hours out of the day. We did the Rome on Your Own shore excursion. When we got our shore excursion tickets, there was a note saying to not book anything in Rome for before 11:00 am. A little late for that warning. We had tickets to the Vatican Museum and Sistine Chapel. Made it there just in time. This cruise gets to Rome on Wednesday, which is the day the Pope gives a public address. This may be the reason Rome was so crowded, maybe it's always like that, just be prepared for crowds. The Vatican Museum was amazing, and Sistine Chapel was jaw dropping. After that, we had lunch, went to the Trevi Fountain and Spanish Steps (right next to each other) and then it was time to return. Florence-If you didn't read what I wrote about Rome, go back and read the first part of it. The same applies to Florence. We took the Hop on-Hop Off bus tour in Florence. A bus takes you into Florence, then you catch the HO-HO bus. We had tickets for the Uffizi Gallery, and arrived half an hour after the assigned time (again, don't book anything before 11:00 am!) but they let us in without any trouble. Florence was the center of the Renaissance, and I'm sure the Uffizi is the largest and best collection of Renaissance art in the world. Well worth seeing. Again, we had lunch, saw the Duomo, then back to the ship without ever stepping on the HO-HO bus that we'd paid for. But it did get us into Florence, so it was worth it. My wife and I both agreed that Florence was the best part of the cruise. Cannes-Nice city, very upscale, many stores I can't afford to shop in, it's like Beverly Hills was moved to the beach. There is a tour called the Little Bus that loads near the dock, as I recall it was 12 Euros each. It took us up to a beautiful cathedral, which had great views of the city. Cannes is a beautiful city, but other than the cathedral, there wasn't much that caught my attention. Palma-By the time you get to Palma, you're probably still worn out from the Italian stops, but the ship doesn't dock until 1:00 pm, so you can sleep in. We took a hop on-hop off bus that took us up to a castle. Like Cannes, it's a beautiful city, but other than the castle, and maybe the cathedral which we didn't have time to go to, not much there. To sum it up, this cruise is all about the ports, and it is tiring. Well worth it, fun, interesting, beautiful, but tiring. It was worth it, I'm not complaining, just know what you're getting. Read Less
Sail Date October 2019
I chose this cruise because I wanted to have a Barcelona land and a Mediterranean cruise vacation. We arrived in Barcelona four days prior to cruise which began Sunday, October 20, 2019. We also stayed on in Barcelona an additional two ... Read More
I chose this cruise because I wanted to have a Barcelona land and a Mediterranean cruise vacation. We arrived in Barcelona four days prior to cruise which began Sunday, October 20, 2019. We also stayed on in Barcelona an additional two days after the cruise to do more sightseeing. Barcelona has wonderful sights to fill several days of sightseeing. Prior to the cruise we took a Viator guided small group tour to Montserrat Monastery with hike and cable car and saw the boys choir (mini-van central pickup location), a Headout (Amigo Tour) guided tour of Sagrada Familia (meeting point a little hard to find across from Sagrada Familia), a full day Viator tour by minivan (inoutbarcelonatour) with guide Arnau to Girona and the Dali Museum. We loved all these tours. Every guide was very knowledgeable about the places we were at. We learned so much about Gaudi at the Sagrada Familia Tour and all about Dali driving to Girona and Figures, Dali Museum. Arnau pointed out very interesting details at the Dali Museum. I was surprised how much my husband even liked this art museum. One thing I learned on this vacation is tour guides are a must to appreciate fully what you are viewing. As long as you are all the way there pay the extra money!! We did do Gaudi's Park Guell, LaPedrera and Casa Batllo after the cruise. All are a must see! Our cruise was truly enjoyable. This was my third Norwegian cruise and Epic is twice the size of the smaller 2,500 passenger ships I was on previously, most recently February 2019 on the Norwegian Sky to Cuba (before they stopped cruising there). The main difference I noticed is the larger Epic ship has far better and more entertainment options in the evening-Cirque (Soleil) Dreams, Priscilla Queen of the Desert Musical, Comedy and Magic, Stand up Comedy, Motown Group, Epic Beatles (great Beatles cover band) with Beatles costumes, Burn the Floor (fabulous dance) and more that I did not have time to see--Bruno Mars cover, etc. When you are getting up at 6:30 a.m. to get breakfast before meeting your 8:00 a.m. excursions you don't necessarily want to stay up to midnight every night to catch every show available. However on the night prior to a sea day and a late arrival to Palma de Mallorca we certainly did!! Some shows accept reservations so I recommend making them. The shows that did not take them you had no problem just walking in. One night we did 3 shows walking in. I never ate at the specialty restaurants. The food was great at the complimentary ones with the exception of the biscuits and gravy my husband ordered one day for breakfast in Taste. It was three link pork sausages sitting on a biscuit with a few tablespoons of gravy. Otherwise everything was top service and fantastic food. Better service than most restaurants I have been in. My main complaint of this cruise is most restaurants are located on floor six by the casino where you can smoke. I did not appreciate walking through the casino and smoke to reach the restaurants! My excursions I did were (NAPLES) Viator full day Sorrento, Amalfi Coast and Pompeii (small bus of maybe 20 people, easy pick up at port) guide gave us lots of info on bus ride and throughout Great tour. Not as much time to shop in Sorrento as I would have liked but no fault of tour, we had a lot ground to cover. (ROME) Best of Rome and Vatican (www.ItalyTours.EU) Eight person minivan with six of us and the guide/driver. This was the best bargain of the trip, two guides included, one for Rome driving and one for Vatican Museum. Something similar by NCL was 3 times the money. Met at port with a sign with our last names. Travel on the narrow streets of Rome in a minivan is the way to go. We were able to park right across the street from Colosseum, Trevi Fountain, Spanish Steps and given some time there on our own. Believe me, if you were in a bus you would be walking a long distance to see the sights because a bus would not get anywhere near them. Going in the Colosseum was optional on this tour and of the 6 in van just my husband and I were doing it. Our guide walked right up to the ticket taker and got us in (I pre-bought pick up at window tickets, shortest line there is). The Vatican Museum as mentioned was a different guide- again no line time, followed the guide in, learned a tremendous amount from her. My favorite tour of this vacation. The remaining port tours I booked through NCL. They included (FLORENCE) NCL Pisa and Florence on Your Own (great guide to cities only but very long walk from bus parking lot in both Pisa and Florence the one day in 2 weeks it rained), CANNES (first off ship with tenders because NCL excursion!) Eze and Monaco. Eze was absolutely gorgeous medieval city. Monaco-- loved seeing beautiful Church Grace Kelly was married and buried in, changing of guard at castle. (PALMA de MALLORCA) NCL Palma in Depth (large bus) some walk to get from bus parking again. Great guide, but not as much to see as at other ports other than inside and out of Cathedral and town. Overall I loved this cruise. Disembarkation was a breeze, 5 minutes each port at most. Play shuffleboard-- it was fun and nobody was there. I will also post a picture on my cabin because it is an enclosed cabin and I was really curious what it would look like so I am guessing others would too. My only complaint is with telephone booking of Epic cruise. I declined travel insurance and after I paid in full saw they had it on invoice. My own fault for not noticing. Three months prior to cruise I called and told them of error. They said they see I initially declined insurance but I had other calls (questions about excursions) and had no proof I did not add insurance later so NCL refused to take the $198 travel insurance total ($99 a person off) in July 2019 for a October 20th cruise. Considering I brought 4 family members, (3 cabins booked) to join my husband and me on a February 2019 NCL Norwegian Sky cruise I was quite insulted. Read Less
Sail Date October 2019
We chose this cruise as our 30th anniversary celebration. We had never been to Europe & this was a great opportunity to see a few countries at once. Everything was very organized. Every staff member was very helpful, knowledgable & ... Read More
We chose this cruise as our 30th anniversary celebration. We had never been to Europe & this was a great opportunity to see a few countries at once. Everything was very organized. Every staff member was very helpful, knowledgable & friendly. Food was delicious. We took advantage of the specialty restaurants, which was great to have a bit more quiet, romantic time. We particularly enjoyed The Bistro restaurant. My husband was very impressed with his steak dinners! Cooked with perfection. Drinks were made perfectly. Excursions were amazing! Even the weather co operated! only one rainy day which was fine for exploring the boat as there was so much to see & do on it! Enjoyed the Beatles tribute. Loved the musical Priscilla of the desert! Costumes were incredible! The excursions had a wide variety of options of places to see & things to do. Truly a trip of a lifetime! We definitely will consider another cruise in the near future! Highly recommend this ship & this company! Read Less
Sail Date October 2019
It was our 12th cruise and the 6th with MSC. We arrived to Genova by train and walked to the cruise terminal (around 10 minutes walk). 15 minutes later, we were in our Cabin. Even though the ship was full and most of the passengers ... Read More
It was our 12th cruise and the 6th with MSC. We arrived to Genova by train and walked to the cruise terminal (around 10 minutes walk). 15 minutes later, we were in our Cabin. Even though the ship was full and most of the passengers embarked in Genova, later afternoon the terminal was almost empty - so everything was smooth and fast. Our cabin was clean and nice, well maintained and cleaned 2 times daily. MSC gets a huge amount of complaints by American and Canadian cruisers. The facts (in my personal perspective) : Food can be more than hamburgers, fries and other fried things. If you cannot recognize anything else as food, stay with carnival cruises. If you interested of the European and Italian cuisine, you will love MSC's kitchen. Onboard expenses : The best option is to book and pay everything in advance on the MSC's website. The best example is the photography. If you buy photos onboard ,the small photo is $20, the large photo is $30 each. If you prepay online, you pay $177 for 100 photos - so it's $1.77 for both sizes. All other expenses, like gratuity, SPA and beauty, excursions - all of them 20-30% cheaper in advance. Our itinerary was changed once. There was a storm in Ibiza, so the ship skipped this port, we were at sea on that day and docked at Palermo, Sicily next day. About other cruisers on board... When Moses wrote about the Tower of Babel, I think he was thinking of the future cruises onboard with MSC. Hundreds of nations speaks hundred different languages. Sooo many Italian cruisers onboard. You should love their vibrant attitude or you will suffer every day on the cruise sip. Read Less
Sail Date October 2019
We loved the itinerary of this cruise commencing in Sardinia. We had read negative reviews before departure but we couldn't have had a better experience. Balcony cabin (which was serviced twice a day) was excellent exceptionally ... Read More
We loved the itinerary of this cruise commencing in Sardinia. We had read negative reviews before departure but we couldn't have had a better experience. Balcony cabin (which was serviced twice a day) was excellent exceptionally clean, as was the whole ship, beautiful, well equiped and stylish. The food was very good in the Villa Rosa restaurant service was amazing and I was pleased with veggie options. All staff on board were pleasant, welcoming and helpful. The ship was very busy with children but there were designated adult areas which we loved. The excursions we chose were good value. One slight issue was the amount of people in buffet when we used it made it a bit chaotic but choice of food was amazing. Embarkation and disemarking was very smooth. Returning to the ship after excursions was busy but the staff worked quickly to get everyone on board. We particularly enjoyed the entertainment in the Theatre, shows were well attended every evening. Read Less
Sail Date October 2019
Our experience was disappointing from the beginning. We booked through a Norwegian agent, flights included. We were told If we book the flights with Norwegian they won’t leave you but if for some reason something goes wrong and you are ... Read More
Our experience was disappointing from the beginning. We booked through a Norwegian agent, flights included. We were told If we book the flights with Norwegian they won’t leave you but if for some reason something goes wrong and you are really late they will pay to get you to the next port. So it seemed reasonable to book it all through them. Early on we saw that we had a connecting flight in London so I called our agent and asked if we could stay a few days in London. Her response was that flights are subject to change up until 50 days out. At 50 days out I called back and told her it still says we are connecting in London can we arrange for a few days there? Then she tells me no, we can only book extra days in your port of call. Ok, well let’s book a few extra days in Barcelona. Oh, sorry you waited too late and your flights are already booked so we can no longer change them, you would have needed to make changes before 50 days out. ??!! Very disappointing. So finally our cruise of a lifetime arrives and we get to the airport and our first flight is late, which makes us get to our next connecting flight late, which made us miss our connecting flight. We called Norwegian to let them know and they were no help and not reassuring at all. They told us that they are unable to help with flights. We had four in our group and we were put on standby for the next flight out. Only two of us got on that flight, which was also late. Our friends were put on the next flight out, which put them landing in Barcelona at about 5:00PM an hour past the time they want you to be checked in. When we landed in Barcelona we took the Norwegian transport directly to the port and had no time to see Barcelona. Our friends did not make it to the ship until about 6:00pm. At no point did any Norwegian employee try to reassure us that everything would work out, no customer service at all. We made it though, finally on our cruise! The Epic. Our state room was nice we had a balcony, view was amazing. We had the drink package, which I highly recommend. We also had three nights of specialty dinning. Truthfully those were the only nights that I was impressed with the food. We loved Cagney’s and Moderno, which we ate at twice. The main dining rooms were ok. O’Sheehans was pretty good. The wings were great. The Beatles were amazing! Motown was also very good. Clarissa, our assistant cruise director was very sweet and informative. Freddie, the bar tender at Maltings Whiskey bar was great! Best place to go for drinks! As far as cleanliness goes the ship was clean. We all had an amazing time at all the ports. We did our own excursions and had a blast. Our favorite was the Amalfi coast. The views were breathtaking and the food was incredible. If I could change anything about the ports I would not have done tours. They were too long and there is not enough time in the day to see it all if you take guided tours. Our disembarkation time was at 6:15AM and our flights were scheduled to leave at 10:15AM so again we didn’t get to see Barcelona. Flights home were much smoother and timely. As a side note British Airways was much cleaner than Lufthansa. We had a great time on our cruise but I don’t know if I will sail with Norwegian again. The lack of customer service will have me looking at other cruises in the future. Read Less
Sail Date October 2019
We were on MSC Fantasia in Oct 2019 for a 7-nights western Mediterranean cruise. This was our 5th cruise overall and 2nd on MSC. MSC Fantasia, by today's standards, is not a big ship. But make no mistake, it's still about ... Read More
We were on MSC Fantasia in Oct 2019 for a 7-nights western Mediterranean cruise. This was our 5th cruise overall and 2nd on MSC. MSC Fantasia, by today's standards, is not a big ship. But make no mistake, it's still about 130,000 tons. I believe she's about 10 years-old now, but incredibly maintained. You have to be deliberately looking for rust to spot rust. The only 2 rust spots I saw: lower balcony railing on the OUTSIDE of balcony glass. As I said, you have to be actively looking for them. Crews were always doing preventative maintenance when passengers weren't around (late nights & port days). They even re-tiled a hot tub in 2 days during our cruise. I have new found respect for MSC after this cruise, especially after two cruises on older ships on NCL and RCCL. The only way you can tell it's an older ship is the design and decor of public spaces. Fantasia's decor seemed to be stuck in between the late 90's and early 00's, with a mesh up of traditional colors (gold, chocolate/brown, mahogany) and modern (glasses, mirrors & chrome). I'm glad MSC ditched the color scheme on its newer ships. As it stands, it could be off putting to some. Public spaces are pretty scarce if you are not booked in Yacht Club. Pool decks are disjointed and requires traversing different decks to go from bow to stern. Atrium is small for a 130,000-tons ship. Regal Princess has about the same displacement and a much larger atrium. We were booked in a Yacht Club deluxe balcony (YC1). It's slightly larger than most balcony staterooms, but not as large as the same category room we had on MSC Seaside. That said, our stateroom still had a nicely sized bathroom and a full-size shower & tub. Closet space is enough for a 7-nights cruise. For longer cruises it may not be sufficient, especially without utilizing their laundry service. Balcony had 2 regular chair (not large enough for lounge chairs) and a small table. Mattresses were OK. Typical cruise beds with a trench in the middle. Minibar is included with Yacht Club staterooms, and refilled everyday without asking. Talking about Yacht Club (YC), this is also our 2nd time in YC. Yes, both of our MSC cruises were in YC. While we had never been on a true luxury cruise, YC's service has always been several notches above mass-market and "premium" lines' (NCL, RCCL, Princess & Celebrity). Attendants were always around, but not intrusive. They would come by to take your orders then disappear, then they somehow would magically reappears when you need something. I'd say that both DW and I were spoiled by YC and can't imagine what cruising would be like without YC-level of service. Another perk of YC: exclusive spaces. As mentioned earlier, public spaces are pretty scarce on MSC Fantasia. If you are booked in Yacht Club, you have access to exclusive pool deck, lounge, and restaurant. Value for buck, YC right now is in a pretty sweet spot. We only booked one excursion with MSC: a bus from Livorno to Florence. For $45pp I think it was worth the convenience and lower stress compared to finding our own way to Florence, and we had a wonderful time in Florence. At other ports we utilized MSC's port shuttles around $12pp to $14pp, depending on the port. The highlight of this cruise was its itinerary. It was round-trip out of Genoa, stopping at Marseille, Palma de Majorca, Ibiza, Naples, & Livorno. It was our first time in Europe and needless to say all ports were new to us. So much to see, so little time. The only misstep on this cruise was the restaurant. It wasn't bad. It was inconsistent. We had great dinners on 4 out of 7 nights, and the other 3 it was just meh. On the formal night, we both ordered lobsters and DW's was overcooked. On the other hand, they had the most impeccable filet mignon available, on their always available menu! I regretted not having it more often. In summary, an excellent first-time Mediterranean cruise. Book MSC for the total immersion experience (vast majority cruisers don't speak English as primary language) and its itinerary. MSC is becoming our favorite cruise line and we are looking to book more with them. Read Less
Sail Date October 2019
The itinerary was the first factor. Wanted to try out the new class of ship. It is a floating piece of art. Every detail is stunning. The new stage has all the bells and whistles. The food was tyical Celebrity presentarions. Good to very ... Read More
The itinerary was the first factor. Wanted to try out the new class of ship. It is a floating piece of art. Every detail is stunning. The new stage has all the bells and whistles. The food was tyical Celebrity presentarions. Good to very good. Movies in the garden, great touch. We enjoyed the new cabin redesign. Every thing was pristine. Very good areas for smokers.. The Edge sets the bar high for all other cruise ships. It is a big ship. However, there were many areas where one could feel intimate. Never large lines for anything. On tour excursion days the easy on/off was done quite well. After eating at the 4 dinning rooms, we ended up picking one that we particularly liked The Comopolitan....The specialty steak restaurant was noting special. The ship is uniquely modern. Fluid and graceful. The staff A+. We are signed up for a 2020 Edge Cruise foucsing on Croatia. Read Less
Sail Date October 2019
We chose this cruise because of the itinerary and because we wanted a European experience on our ship. We flew into Paris and spent 4 nights there, then flew to Rome and took the train to Civitavecchia where we spent the night before the ... Read More
We chose this cruise because of the itinerary and because we wanted a European experience on our ship. We flew into Paris and spent 4 nights there, then flew to Rome and took the train to Civitavecchia where we spent the night before the cruise. I definitely was a bit nervous of choosing MSC because some of the reviews are well ... less than glowing. I don't know what those folks experienced or expected because we had fantastic service and an absolutely wonderful time. I have only cruised with Royal Caribbean before and MSC was every bit as enjoyable in my book. We had a balcony stateroom and our steward was wonderful and responsive to our every need and desire. It was clean and bright and we love the balcony. Personally, we enjoyed the dining very much particularly in the main restaurant. Our waiter and his assistant were fantastic and eager to please. If something was not to my taste, they quickly brought me something else. I am sure that part of the enjoyment was our dinner companions who were personable and interesting conversationalists. We had the second seating and I loved the relaxed pace of the meal each night. The manager checked with us regularly to make sure we were enjoying our meal and emphasized that anything could be cooked differently or changed out if we were not completely satisfied. I was less than thrilled with the cafeteria/buffet but that was more due to the noise and hectic environment than to the food. I tried the burger one day and it was disappointing but, then again, I didn't go to Europe to eat burgers so I simply got something else. I preferred lunch in the main dining room with the option to choose from the buffet or to order from the menu and have table service. The service in all the bars was excellent and the staff was friendly. We preferred the Rendez-Vous because our waiter, Momin, was absolutely outstanding and made a real effort to know names and remember preferences. It became our before dinner meeting spot. The entertainment was also outstanding though I admit that I almost gave up on it after the first show - A Space Odyssey - which was mostly disappointing. I am a retired theater teacher so I admit to being somewhat picky when it comes to theatrical presentations. The costumes for all the shows were absolutely stunning and the rest of the performances were outstanding. I particularly enjoyed the Flamenco show and the mini Opera. We did not really plan on any excursions as we were pretty much intending to make our own way. We ended up purchasing one in Malta which was very disappointing. I had chosen it because I specifically wanted to visit the handicraft Village of Ta Qali and our guide didn't even know what it was. The description had specifically state that was included. In fairness though, our dinner companions went on multiple excursions and really enjoyed all of them. I will definitely sail with MSC again in the future. Read Less
Sail Date October 2019
The itinerary and timing met our needs, so we chose the Mediterranean as the destination for our honeymoon. Our knowledgeable travel agent suggested NCL.. The ship was in overall very good condition. Service ranged from fair to ... Read More
The itinerary and timing met our needs, so we chose the Mediterranean as the destination for our honeymoon. Our knowledgeable travel agent suggested NCL.. The ship was in overall very good condition. Service ranged from fair to excellent. We were fortunate to have a superb Room Steward, and encountered others who were very good. Food was good but nothing special, even the specialty restaurants. Our favorite part of the cruise was the shows, particularly Burn the Floor that we attended twice! Shore excursions were numerous and varied, but over-priced... The ports were very good, and we enjoyed visiting all of them. Fortunately only one port required the use of a tender...and that process was quite cumbersome and slow. But the disembarkation process was even worse!!! It took more than more than an hour to leave the ship, feeling like we were being herded like cattle at the end of an otherwise pleasant experience. Read Less
Sail Date October 2019
We chose the haven spa suite category because we wanted to have memorable 17th year anniversary and since this would have been our 3rd time cruising this same itinerary, we wanted just to relax & use the spa. Instead our room ... Read More
We chose the haven spa suite category because we wanted to have memorable 17th year anniversary and since this would have been our 3rd time cruising this same itinerary, we wanted just to relax & use the spa. Instead our room flooded each time we showered because the ship would tilt towards our side of the ship when it is docked or when it is sailing. The shower's design has the drainage in a higher slope than the shower's door. The concierge's immediate recommendation is to put towels on the floor each time we showered.until their crew engineers are available to analyze the problem. After a day of no resolution, we brought this up to the cruise general manager. He schedule 3 crews members to come & looked inside our suite and determine a quick fix. He ensured the room would be sanitized & cleaned from the leftover scum from the shower. Also on the 2 days we wanted to sleep in, our butler would knock on our door & will call repeatedly til we answered - the 1st time he inadvertently read the do not disturb sign as make our room to be ready (similar color code) and the second time was he had misread delivering breakfast time. Finally, on the 5th day of the cruise, as we suggested (I am a civil engineer), they installed a higher barrier on the shower door so water would not drain out onto the floors . So we were finally able to enjoy our room with privacy for the remaining one and 1/2 days of our cruise - so we thought! They inadvertently did not inform everyone that they were going to shut down the water in the room & you cannot flush the toilet since work will be done between midnight & 6 am throughout the ship. We only found out about it because we called after getting back from the casino at 2 am. Yup, we flew in from California (14 hour flight) to spent thousands of dollars on the cruise to only enjoy our suite for 1 day. The reason we book suites or haven on our previous cruises was to enjoy the amenities - on this cruise we did not get what we paid for. The positive part of this cruise is we enjoyed the great service of the waitress & waiter (they work 7 days a week for 12 to 13 hours daily) and despite not having the usage of our suite, we enjoyed each others company. Hopefully our cruise to Singapore next month would be better. Read Less
Sail Date October 2019
This is our second cruise with Celebrity. and certainly not the last. We got an "upgrade" , which we didn't want (a better category, but a worse location, so there were some problems on our first day, until we got our ... Read More
This is our second cruise with Celebrity. and certainly not the last. We got an "upgrade" , which we didn't want (a better category, but a worse location, so there were some problems on our first day, until we got our original room back. They did give us a free meal in Moreno as a compensation (which was amazing) for being homeless until almost 7pm. The service was great everywhere, and food was between very good to excellent. We didn't get to see all the shows, but loved the ones of the ship's dancers, singers and acrobats much more than most of the guest shows. (there were some very good guest shows, however...) The ports were quite good, and since we really love sea days, it was nice to have so many of them (one of the reasons we chose this cruise). The house band ("Trust me Jack") seemed to have a very limited repertoire, and that's a shame, since when someone asked them a song they don't usually play - they did it wonderfully. The rest of the bands were also very good, and not as monotonous... It could be nice, however, if there was a larger variety of music types (Calssic, Jazz and more) and not only 60's-70's-80's pop music. Read Less
Sail Date October 2019
We chose the cruise for the timing and itinerary. We doubted our choice because of the size of the ship. While we still prefer the 2500 passenger size we didn’t feel completely overwhelmed by the size. We did however hate the ... Read More
We chose the cruise for the timing and itinerary. We doubted our choice because of the size of the ship. While we still prefer the 2500 passenger size we didn’t feel completely overwhelmed by the size. We did however hate the bed...my husband is 6’2 and his feet stuck over the edge of the curvy design so he ended up sleeping down the middle...not so great! We also really missed the promenade deck. We still love NCL and will stick with them, but probably not on the Epic again...but only for those two reasons. We loved the entertainment! We used our three specialty dining reservations at the spiegel circus tent. Contrary to past reviews the food was very good and the entertainers took our breath away. Amazingly talented! We also went to Cagneys and Le Bistro...both of which were very good and didn’t disappoint. The shows were very good and we especially enjoyed Priscilla. But our favourite venue was the howl at the moon piano bar. We usually go to bed pretty early but we closed them down three nights at 1:00 a.m.! We just couldn’t leave in case we missed another great song! We did on your own shore excursions to Florence and Pisa, Monaco and Monte Carlo and Pompeii....if you go to Pompeii make sure to get a map or you will easily get lost in the myriad of streets and if possible a guidebook before you go. The rest of the ports we walked off the ship and wither just walked or did the hop on hop off bus tours. We sailed out of Rome and were lucky to have four days there before we sailed out of Civitavecchia to really be able to take in all of the sites and see most of everything that amazing city has to offer. All in all...we had a great cruise....but where are the towel animals...none to be seen Read Less
Sail Date October 2019
We chose this cruise because it's the newest ship of the Marella fleet. It is not a brand new ship. Now to dispel some of the complaints posted on this site about Naples airport. Naples is a very small airport. If several flights ... Read More
We chose this cruise because it's the newest ship of the Marella fleet. It is not a brand new ship. Now to dispel some of the complaints posted on this site about Naples airport. Naples is a very small airport. If several flights land at the same time then expect delays getting your luggage. We flew in from Birmingham and we only had to wait 20 minutes. Someone from Marella was on hand to help us. Marella staff were on hand to help us every step of the way. There is a 10 minute walk to the coach transfer. Those who require assistance will be helped. Transfer to the cruise terminal took 25 minutes. We were processed very quickly and we're having lunch on the ship as our cabins weren't ready until 12.30. your cases will be taken off you in the terminal building and taken direct to your cabin. People have commented on the lack of sockets in their cabins. There is a phone charging socket on one of the bedside lamps, a socket by the kettle on the dressing table and a shaver socket in the light over the mirror in the bathroom. You just pull the flap down and it's under there. There is plenty of wardrobe space and a cupboard with drawers m The cabin is small but very comfortable. The bed is very comfortable. For those who wish to take a tuxedo for the Captain's Dress to Impress please do so. Several men took them on our cruise. The meals are amazing. In fact they are better than some I:be eaten in my home town. I hope this post has helped those passengers vho have some concerns as a result of some of the comments especially about Naples airport. O Read Less
Sail Date October 2019
It was going to southern Spain and Gibraltar, wanted some warm weather and relaxation. Got cabin 5084, and got 7 days engine vibe, I was ok and eventually found that using my noise cancelling headphones so was my partner.... The ... Read More
It was going to southern Spain and Gibraltar, wanted some warm weather and relaxation. Got cabin 5084, and got 7 days engine vibe, I was ok and eventually found that using my noise cancelling headphones so was my partner.... The food, crew and facilities were good, and the explorer lounge served the best coffee I have had afloat. The spoiler was the amount of smoking areas, apart from the lido on 9 the outside areas of the whole ship was smoking. You were constantly affected by the smell of cigarette smoke. As the back of the boat had multiple smoking areas you couldn't even sit and relax and take in a sail away. The entertainment was ok, not great but ok, very much local rep standard. Don't think I will be sailing marella again as the dream has soured me a bit mainly due to the poor smoking policy. I guess I'm not the target audience.... Read Less
Sail Date October 2019
We booked this cruse very last minute, and snapped up a reasonable deal on a YC1 cabin in the famous MSC Yacht Club, first things first, the Yacht Club is a wonderful experience and really does set a bar for service, unfortunately there ... Read More
We booked this cruse very last minute, and snapped up a reasonable deal on a YC1 cabin in the famous MSC Yacht Club, first things first, the Yacht Club is a wonderful experience and really does set a bar for service, unfortunately there are still so many small niggles that stop it being the luxury experience they sell. The constant sell sell sell from all staff, photos, speciality dining, spa etc it’s just constant and really grates after a while. Embarkation: we boarded in Rome, luggage was taken immediately on our arrival and we was led into the waiting room in Rome, as we arrived at 1.30 we was sat down while the butler checked us in, within 10 mins he was walking us into Yacht Club Top Sail Lounge, this is a very relaxed lounge for YC guests. Cabin: we had a YC1 which is for all intense purposes a Mini Suite cabin with a bathtub, the room was a nice size for two people and serviced daily by the cabin attendant. Lots and lots of storage. Dining and Lounge: the Top Sail Lounge was a quiet and comfortable area you can visit anytime of the day, we ate breakfast there everyday and it was more than enough, pastries and fruit etc, you are sat for dining in Le Muse, this was where it all went wrong, a basic requirement should be to dine when you want, we was told on the first day between 7.30-8.30pm the restaurant was very busy, we tried to come earlier or later to fit this but felt very out of the experience we expected from YC. Entertainment: you don’t come on a MSC cruise for entertainment , bad Tina Turner act, terrible acrobatics show and awful witches show, NCL or Princess excel here and MSC struggle with the language issues. Disembarkation: have never felt so unwanted on a ship on the final day, we was asked three times what time was was getting off, in the end we just left ourselves, a really sour end to a average to good cruise. Read Less
Sail Date September 2019
We wanted to cruise the Mediterranean to visit countries we have never been to, leaving from Barcelona where we have friends. We enjoyed everything, particularly the services on the ship and the professionalism of the crew. Each day gave ... Read More
We wanted to cruise the Mediterranean to visit countries we have never been to, leaving from Barcelona where we have friends. We enjoyed everything, particularly the services on the ship and the professionalism of the crew. Each day gave us an opportunity to do new things on the ship: walking around the top deck at night, swimming in one of the pools between sunning during the day, taking in shows and enjoying top quality food at the many on board restaurants. We participated in shore excursions that we organized ahead of time. They gave us a taste of Italy and the French Riviera, making us want to visit some cities again for a longer time. The choice of activities onboard is extensive with something for everyone. We particularly appreciated our first two days at sea so that we explore the ship, as well as the afternoon arrival in Palma that allowed us to take our time to prepare to leave the next day. Dt Read Less
Sail Date September 2019
Our 50th anniversary. Arrival was a walk from airport in Naples but staff all the way to bus, and happy to help. We had a junior suite and it was roomy, clean and very comfortable. We had ordered the celebration package and at £99 found ... Read More
Our 50th anniversary. Arrival was a walk from airport in Naples but staff all the way to bus, and happy to help. We had a junior suite and it was roomy, clean and very comfortable. We had ordered the celebration package and at £99 found it excellent value for money. Wherever we were on the ship the staff could not have been more friendly and helpful. The captain (Richard) and his staff were seen at various places on the ship and were very welcoming to the guests. The staff went beyond our expectations. We enjoyed the food, and felt special every time we ate in the restaurants, and again all the staff there were happy and efficient. Minus would be that next time we will go from an airport using Tui flights, where from the airport your luggage is taken care of till it arrives at your room.It was stressful having gone from Luton on another airline and we were in charge of our cases. We did not get any labels to attach to them and consequently they arrived at our rooms hours after us, despite trying to tell the reps that they had no labels to inform anyone of our ship details. Same when leaving, baggage hall disorganised for us to collect luggage. We found trying to book the celebration package via the Tui shop thwarted by difficulties in the way. Would book direct in future. We are now planning our next cruise with Tui. Read Less
Sail Date September 2019
The ship is stunning, the crew was very attentive and friendly, the food was magnificent....fresh pasta, homemade gelato...everything was amazing. I loved it so much w3 are sailing on msc again in October. The only con was some of the rude ... Read More
The ship is stunning, the crew was very attentive and friendly, the food was magnificent....fresh pasta, homemade gelato...everything was amazing. I loved it so much w3 are sailing on msc again in October. The only con was some of the rude passengers, but I guess that is because Europeans culture is different form American. The shows were beautiful, just the right amount of time, not too long. Debarkation was very easy , just as quick and easy as embarkation. Luggage was brought to our room promptly. The main dining room was lovely, our wit staff brought us whatever we wanted. Drinks were inexpensive, surprisingly. The bars around the ship each had different music, something to satisfy everyone. The staff was very friendly, the only con was when you had a question, you had to wait on a long line at guest services. All in all, I wouldn’t travel on any other cruise line.. Msc was a nice surprise. The Read Less
Sail Date September 2019

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