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3,821 Caribbean - Western Romantic Cruise Reviews

Carnival Dream is amazing ship, full of friendly staff First I will comment the person, who made my cruise so special, is Deborah from Peru, she is so awesome, friendly and know how to provide excellent customer service. Thank Java ... Read More
Carnival Dream is amazing ship, full of friendly staff First I will comment the person, who made my cruise so special, is Deborah from Peru, she is so awesome, friendly and know how to provide excellent customer service. Thank Java Blue..... Coffee shop is wow . Give Deborah 10 out of 10 . Best coffee ever The entertainment team was entertaining and fun The fun shop had a variety of things I could buy. My cabin was always neat and tidy Dinning room was so yummy and professional at all times Love the lido, especially the pizza is to die for. I will definitely come and cruise with Carnival Dream again Ports Cozumel always my favourite place Thank you once again all to the staff for their hard work and making my cruise so memorable It is worth every cent to come on a cruise I feel so happy and appreciated Read Less
Sail Date February 2020
Loud music everywhere even during dinner in the buffet. It wasn’t a quiet atmosphere for 2 people on their honeymoon. Food was horrible the only place that had good food was the burger joint. Fruit looked amazing but too hard wasn’t ... Read More
Loud music everywhere even during dinner in the buffet. It wasn’t a quiet atmosphere for 2 people on their honeymoon. Food was horrible the only place that had good food was the burger joint. Fruit looked amazing but too hard wasn’t dress, Shows were repetitive and when you arrived at a show more than 40 minutes before it started they kicked you out and you had to stand outside the door for 40 minutes. Won a picture package at their Deal or no Deal was told it included all the pictures your photographer took. When they realized how many people won they said you picture package was an 8x10 pic of the cruise ship and a portfolio to put it in. On the morning we left the boat we were kicked out of our room at 8am and had to sit on the dirty steps for two and a half hours before we were allowed to leave. And that process of getting from the boat through customs and back to our truck was another hour or more. We will never take another cruise and sad we planned our honeymoon that way. Read Less
Sail Date February 2020
We were excited to sail on one of Carnival's newest ships but the maintenance issues and poor guest service left us extremely disappointed. First, we paid the additional fee for priority boarding. When we arrived to the port we ... Read More
We were excited to sail on one of Carnival's newest ships but the maintenance issues and poor guest service left us extremely disappointed. First, we paid the additional fee for priority boarding. When we arrived to the port we were informed that priority boarding is only for the first passengers to board the ship and that it had ended at 10am. When we purchased priority boarding we were not informed of a time stipulation. The embarkation process was slow but smooth. When we boarded the ship there was a stench in the hallway and in our room. We booked a junior suite, the booking agent told us that the balcony was larger, the balcony was standard size. The walk-in closet was very nice and we enjoyed the additional space that the junior suite allotted. Our cabin steward was amazing and attentive, he left us extra bottles of water because we were return cruisers and a little box of cookies for being suite guests. There was a jetted tub in the bathroom which was nice, but the jets didn't function properly. On day 3 of 6 we started have an issue with flooding in our room. For 2 days we had soaking wet carpet. The first 2 guest service representatives that we spoke with were dismissive and rude. They implied that the flooding issue was something we had done. We found out from our neighbor that they had been dealing with flooding issues since day 2 of the cruise, apparently some pipe in the wall had a leak and the 3 rooms on the hall with us were all dealing with flooding issues. The dining room service was slow, our service attributed it to the larger ship and more passengers. We paid for specialty dining at Bonsai Teppanyaki and 555 steak house. Bonsai was entertaining and tasty, the Steak restaurant was average at best. We enjoyed the comedy shows and movies, both on deck and in the imax theater. Because of the maintenance issues that were not properly addressed and dismissive and rude guest service interactions we will not be taking anymore Carnival cruises. Read Less
Sail Date February 2020
Chose this cruise on a bit of a last minute special. We got Balcony Cabin for a great deal. I was a little skeptical due to the other reviews but don't listen to those negative cruisers. This was a fantastic cruise for my wife ... Read More
Chose this cruise on a bit of a last minute special. We got Balcony Cabin for a great deal. I was a little skeptical due to the other reviews but don't listen to those negative cruisers. This was a fantastic cruise for my wife and I and worth every penny. The ship is bit older but still in great shape, clean, and serviceable where it counts. BE AWARE OF THIS THOUGH: It is best for adults and not first time cruisers. There is an extreme lack of outdoor kid activities versus what the big mega-ships are offering these days. There is no water slide, splash pad, etc. There did seem to be a kids club of some sort but not many children on the boat. If I were a first time cruiser I might be slightly disappointed. Embarkation: Security was very easy and fast. Just a normal Xray and walk-through metal detector. Everything was fast. We waited for the 12pm rush to die down before getting into the line and it went perfect...was on the boat in about 15 minutes. Cabin: We had Cabin 9075. It is located in far aft port side of the ship. I was skeptical but the room was PERFECT. A bit smaller inside (not much smaller) but the extended balcony more than made up for it. We had two chairs and two loungers to relax on. It was great! People reviewed that beds were uncomfortable. Couldn't disagree more...I thought the bed was very comfortable. One minor complaint is not being able to hear the announcements in the cabin. Food: We are not "foodies" but we enjoyed almost everything we had. We had dinner at Cagney's and La Cucina for the specialty restaurants. Both were spectacular. For dinner we also did Four Seasons and Seven Seas. Both were great but service was pretty slow. We had to rush the end of dinner at Four Seasons in order to make the magic show. Entertainment: Keith Bender, the comedian, was pretty funny and like-able...worth seeing. The magician was awesome. This was the best show of the cruise. We also saw the "broadway" style show called Rock You Tonight. Pretty cheesy and could have done without. The house band was terrific though. Be sure to catch their Cole Porter tribute in the Atrium. They are true musicians. Ports: Costa Maya and Cozumel. I'm always a bit frustrated with the lack of time in ports but both were nice. Did booked excursions that were not through NCL. Overall I would love to do this cruise again anytime. If you are wondering if it's worth it just now that it's very relaxing vs. many other cruises. It's a bit of an older crowd. Read Less
Sail Date February 2020
We booked a Costco Kirkland Signature Culinary cruise on the Celebrity Edge. We booked in a year in advance after hearing about how wonderful the Edge was. The ship did not disappoint. Our cabin, with the innovative, balcony was the ... Read More
We booked a Costco Kirkland Signature Culinary cruise on the Celebrity Edge. We booked in a year in advance after hearing about how wonderful the Edge was. The ship did not disappoint. Our cabin, with the innovative, balcony was the best cabin we have ever had (17 cruises total) and the bathroom was also the best/biggest. We loved the Infinite Balcony! The glass could go down; you could close it and still have a full floor to ceiling view; you could sit on balcony and watch tv; you could close window and pull shade down making it darker for sleeping; or you could close the opaque french doors...so many options and it will be tough to go back to a regular balcony on next cruise. Suggestion: check to ensure your mini-bar is correct when you board, our's was not. The bedding was so very comfortable! Try to get a cabin with the bed near the balcony. Side note, I think the Edge would be ideal for Alaska sailings. We were celebrating our anniversary and received a nice sign on the door and a heart shape and rose petals on our bed. Our steward, Mary, was outstanding! As usual, the service on Celebrity was top notch; no complaints or suggestions for improvement. The dining in the 4 main dining rooms was very good. However, the meals did not seem as good as when I sailed on Celebrity before, 6 years ago. They were able to accommodate my wife's dairy food allergy, but this is the first cruise that we have been on where there isn't a primary person assigned to take care of her meal orders and this was disappointing, but it was handled OK. We did not try the specialty restaurants that they push daily, because of the $55 pp cost. I was happy to see that they enforced the dress code and saw a guy turned away from b'fest in the MDR for wearing a tank top. The entertainment in the Theater was hit or miss....loved Vox Fortura and Hype, not impressed with Colours or Kalidescope (sp?) and the comedian was good. Live entertainment around the ship was good, but wished there were more and more at the Rooftop Garden area. The entertainment at Eden was just a waste of time. One night we waited 30 minutes for the acrobatic show, only to be told at 7:30pm that they had to cancel it because the ship was moving too much - - nice that they made us wait 30 minutes and then it was too late to get a seat in theater. ugh. Even though there are only 6 bars on board do not miss the nighly 'show' by the bartenders at the Martini bar!!! Speaking of drinks, the prem drink pkg allowed me to have Buffalo Trace, Woodford, and McCallum and my wife, Gray Goose. However, otherwise, they could improve on their selections of booze, especially rums. The Old Fashion from Eden was worst Old fashion I ever had. haha Boarding the ship took about 10 mins from curb to setting foot on the ship and we carried off our luggage at 7:30I This isn't a cruise for children IMHO, we saw maybe 10 kids on board. there were very few minorities but it seemed popular with LBQTQ. There were a lot of international cruisers. Love the gym being open 24 hrs. There is a very nice jogging/walking trail but guests use it for whatever and you have to dodge and avoid them. the jogging trail goes thru deck 16. One time while running on the trail, we had to dodge the cruise director as he was holding a dance class IN THE JOGGING LANE! The port I most wanted to visit was Costa Maya and we had to skip it because the wind wouldn't allow the ship to be docked safely. Shopping: too many high-end stores and the on-board duty free liquor shop was a joke. We visited with the Next Cruise staff and was unimpressed with what they offered and pretty much with the Next Cruise program. It is no where as good as NCL's program. Overall, loved the ship. However, this didn't crack my top 5 cruises ever (out of 17). Read Less
Sail Date February 2020
This was our first MSC cruise. We have done a couple Carnival cruises, but we are big Royal Caribbean fans. This sailing was showing a fantastic price for a balcony cabin, with ports of call we hadn’t tried yet, so we decided to go for ... Read More
This was our first MSC cruise. We have done a couple Carnival cruises, but we are big Royal Caribbean fans. This sailing was showing a fantastic price for a balcony cabin, with ports of call we hadn’t tried yet, so we decided to go for it! We booked a Fantastica balcony, on the Deck 11, starboard side, 11366. It was a nice size, the only minor complaint we had was that there was not much closet storage. If there were four people in our cabin, it would have been really difficult to unpack everything... Not sure who designed that closet, but they must pack super light! Our balcony was the perfect size for us, and we enjoyed having coffee and pastries (especially the chocolate croissants ) out there every morning. The coffee was very very good. We are all about good quality coffee, and this was very good quality! We had an early seating in the main dining room, and were seated with two other couples. We got to know them very well and the last few nights we were talking for so long, we were one of the last tables to leave! The service was fine, except I think they assign the waiters to way more tables than Royal Caribbean does, and they definitely don’t spend any extra time getting to know you. That didn’t really bother us, I think maybe it’s a European thing (the less interaction part, not the understaffed part...)? They were working very hard to keep up with things, it was definitely not their fault, they were just incredibly busy. We felt like our cabin steward was assigned to too many cabins, as well. However, he was very friendly and personable and we chatted with him a lot. I don't think many other guests talked to him as much. He took care of us, for sure! He made us towel animals a couple times, and even brought us an extra set of pool towels. He kept the tissues and TP stocked in the bathroom, which I’ve heard sometimes doesn’t happen. We really enjoyed the shows! There was one particular male singer who was not very good, but thankfully we only saw him twice. Everything else was fantastic! We went to the opera, which was a special one showing only event, the afternoon of our first sea day. That was our first opera experience and it was fascinating to listen to the singers, they were very good. Our favorite show was the Flamenco show—incredible dancing! All of the evening shows had three showings, which you have to book (still free, though) via your app, on your room TV, or on one of the screens all around the ship. We always went to the 8:30 show, since we had early dinner, and it was almost always fully booked, so try and get there early for a good seat. We also went to one of the Cirque du Soleil shows, and it was very good! There were also a few random shows/activities that we enjoyed, like Master Chef at Sea, which was really fun! We also really enjoyed the cruise director’s “Up Close” show, where he explains his show business background, it was pretty interesting. We went to the Cruise Critic Cocktail, and it was awesome! They gave us plenty of delicious appetizers, like caviar, salmon, chocolate covered strawberries, cake, and cocktails, of course. They had plenty for everyone, so we both tried a couple different cocktails. The captain and heads of staff were all there, and the Sky Lounge was the perfect setting! We had a great time! We were blessed with fantastic weather! Only rainy day was our second sea day, and the rain passed by the afternoon, although it was still windy. Our ports of call were Costa Maya, Belize City, Roatan, and Ocean Cay. We just took a taxi to the beach in Costa Maya (the Tropicante, which I definitely recommend—no minimum purchase required, you just pick a lounge chair and order whatever you want throughout the day). In Belize, we did MSC’s Lamanai and the New River tour. It. was. awesome! It was a 6 hour tour, so we booked through MSC, so they would know where we were. We took an hour bus ride, then an hour speed boat ride up the New River. We stopped a couple times to look at animals like crocodiles, bats, birds, etc. Then you spend an hour and a half touring the Lamanai Mayan Ruins. Very cool! We climbed to the top of the High Temple, and you can see all the way to Mexico! Then after your boat ride back, they fed us a delicious lunch, then back on the bus. We were one of the first tenders off the ship and one of the last back to the ship. Great day!! In Roatan, we did a three stop snorkeling tour, which included lunch! Another amazing day! Our lunch was fresh caught snapper, rice and beans, fried plantains, and a salad. Drink from the bar were very cheap. We booked this excursion through Expedia, the tour operator was Christopher Tours. We would definitely do it again! The reef snorkeling was beautiful! Ocean Cay was just so beautiful! They are swinging for the fences with that place. (No waterpark, like CocoCay, though, lol) The beaches were beautiful and not too crowded, since there were so many beach options. The food was good—not a lot of variety, but if you don’t like the options, it’s a short walk back to the ship for more. The lighthouse show at night was impressive! The food!! We loved it! A couple of minor misses here and there, but overall it was great! We ate in the MDR all but one night, and both MDR and buffet were great, in our opinion. The pizza is awesome! The pastries were also a big hit! One of my favorite dishes was the Jamaican beef stew. My husband is all about seafood and he ordered several great seafood items during the week (muscles, scallops, octopus, different fish, etc). They have plenty of options for all tastes. In the buffet, the back area was much less crowded, and offers the exact same foods. The omelettes are worth waiting a few minutes, but often if you see a long line at one, the other station is shorter. Also, the buffet usually offers most of the same foods as the MDRs each night, including desserts, except for the nightly featured ice creams. We only had a few complaints the whole week. There were several times when we felt like the staff were just a bit unorganized. Some things they should have been more aware of, or just more knowledgeable. One employee would tell us one thing, and then another employee would tell us something different. For example, we were not willing to pay $100+ for internet service, but we were interested in their texting package. Online, before the cruise, it said they had a $49 package for iMessage (and Facebook Messenger, I think), but that you couldn't purchase this until you were on board. However... we get onboard and it's a different story. That $49 package didn't exist. We went to Guest Services, and they said that that package is available on sailings going to Ocean Cay... So our only option was the $79 package... The bright side is that before purchasing that package, we put our phones in Airplane mode and tested iMessage, and it worked! lol Only to other iPhones users, but that's all we needed. It stopped working on our last day of the cruise, but at that point, we just didn't worry about it. If you book a plan with the free internet, this is a nonissue, but just make sure you read the fine print on their internet package details, and if possible, just turn your phone off all week and relax. Only reason we wanted texting was because we left our kids with grandparents and wanted to stay in touch. Overall, we were very happy with MSC. You have to go into it with an open mind, and just be aware of some slight differences. There are definitely some cultural differences, but nothing to stress out about. We enjoyed hearing so many different languages, it was neat. We are already checking out some more MSC sailings later this year, so maybe I’ll have another review to share! Read Less
Sail Date February 2020
My wife and I decided to finally go on one of Carnival's newest ships and we loved it. We never felt like we were with 4,000 other cruisers. The layout of the ship makes it very accessible and easy to get around. Previously, we had ... Read More
My wife and I decided to finally go on one of Carnival's newest ships and we loved it. We never felt like we were with 4,000 other cruisers. The layout of the ship makes it very accessible and easy to get around. Previously, we had been on four of the older ships with half as many passengers. We loved the 'Smart' elevators, just wish everyone would make an effort to use them properly but we never noticed any serious problems. Our interior cabin cabin was perfect, it even seemed larger than previous interior's on older Carnival ships. The location was perfect as you could reach the forward elevators or the mid elevators within a few steps. We loved the Hubb App as we had Anytime dining and used it every single night to request our dining reservation. We never had to wait more than five minutes to get a table. We would normally request it while we were finishing a show and by the time we walked over our table was already assigned. The Food in the Meridien Dining Room was very good with excellent service. Breakfast on the Lido Marketplace was very good as well. The made to order omelets were delicious but always busy. Definitely worth the wait. Mike P was our CD and this was going to be his last 6 day Horizon cruise as he was promoted to a Carnival Corporate job. Let me tell you there was NO short timers disease with him. He was 100+% the entire trip. Definitely a well deserved promotion! Overall we loved our FANTASTIC Horizon cruise. Read Less
Sail Date February 2020
Did that get your attention? Well In a Nut Shell, a Bohemian is a person living an unconventional lifestyle. This however has no significance in the title of this review although i figured it might get some attention, so please read on. ... Read More
Did that get your attention? Well In a Nut Shell, a Bohemian is a person living an unconventional lifestyle. This however has no significance in the title of this review although i figured it might get some attention, so please read on. With a bit of skepticism we made our reservations on board Rhapsody of the Seas. For the record our skepticism was on the Ship Size and really nothing more so i broke this review down in detail. I am covering everything from the Port Boarding to Disembarking so I Hope you enjoy the read Cruise Experience 15 Cruises with Royal Caribbean 115 Cruise Days Details 7 Day Cruise from Tampa - Key West - Gran Cayman - Cozumel - Costa Maya Feb 1st through Feb 8th. State Room 7042 Balcony Starboard Side Port of Tampa and Cruise Terminal (8 out of 10) I think this could have gone better than it did, the Port itself is very uniformed and did not see many if any traffic jams. The Local LEO's did a spectacular job moving traffic along. However, getting your documentation - sea pass card ect. from the Desk Clerks seemed a little disorganized and delayed. We (3 of us) were at the counter for almost 25 Minutes and all we were waiting for was a Sea Pass Card and Picture, seems a little longer than any of the other ports. Rhapsody has only one entrance that is used for Embarking and Disembarking so it bottle necks pretty fast. I am not quite sure why they don't use Deck 5 as an option for this as it would make more sense than trying to fit 2500 passengers into a less than modest size welcome area. Rhapsody of the Seas Ship Overview (10 out of 10) For those of you who are use to a Royal Promenade deck Rhapsody of the seas does not have a Royal Promenade as this is a Vision Class Ship. Royal Promenades are available on Voyager - Freedom - Quantum and Oasis Class Ships only, Any others have a Centrium which is basically a Ship Center where the entertainment is performed. It is a bit congested but Rhapsody proved to be a good ship to enjoy the festivities. The shops and stores are located on Deck 6 interior and are pretty spacious. I suggest rooms above deck 6 Center or Aft to limit the music and activities during the evening hours. The nice thing about this size ship is there are wide areas behind the elevators for movement and access to other areas of the ship so elevator areas don't get crowded. Further, due to the positioning of the elevators - staterooms and the ship size you are always within striking distance of your stateroom, which prove to be very nice as you come and go. Deck 5 has access to the outside walking area on the Port and Starboard sides of the ships which is very relaxing if you like quite and nice breeze. Smoking is allowed on Port Side of Ship only on Decks 5 and 9. Lattitudes Coffee is available on deck 6. Pool is on Deck 9. Disembarking for Island Stops is on Deck 2. Remember only one Entry and Exit on this ship so bottle neck lines will occur when disembarking. Rhapsody of the Seas condition (8 out of 10) Fellow cruisers - Rhapsody is aged a bit and you can see some wear on her, but overall she is a great ship - I have heard rumors that RCCL may be selling these ships soon so they may be just fixing that absolute NEED to's until the sale is completed. But overall we honestly had no complaints about the ship. Customer Service Area (10 out of 10) All i can say is throughout the 7 Day trip we never seen more than 3 people waiting in line, this was a huge surprise to us as we traveled on the other class ships and this area is constantly jammed with Passengers so Rhapsody is doing something right. They should share their success with the other ships. Genre (10 out of 10) The ship was made up of Families and Couples ranging from late 30's and up. There were some younger passengers but for the most part it was 80% over 30 and up. Which made it very relaxing and not having to worry about disorderly young adults discovering alcohol. Service (10 out of 10) Extraordinary - unlike the bigger ships the service was top notch, there was a wait staff within 5 feet of us the whole trip. It was very refreshing knowing the ratio from Employees to passengers was more balanced on this ship then others we have been on . Restaurants (9 out of 10) The Windjammer set up is spectacular - the main food is Laid out in a Circle with tables on the outside which we called the bull pen. The access was fantastic and we never had to wait for a table to dine. The only draw back was the special cooking request caused a slight - slight bottle neck but it really never interfered with the guests - just a bit more wait time. We went to Chops Grill and although it was good Steak is Steak and we realized you can pretty much get that at the Main Dining Room for free if wanted. Giovanni's was fabulous great service and great food. Izumi was also on our list, although the food and service was good - the Menu is limited so if your not at least 85% into Japanese cuisine i wouldn't recommend going. Main dining room was busy but seemed a bit under staffed during the time we were there but still nice overall. Entertainment (8 out of 10) The live entertainment in the Centrium was great, the movie's at the pool on Deck 9 were a bit over played - this was a perfect opportunity to sit back and watch a movie under the stars but the ship showed 3 Movies the whole week and it was the same movie day after day so it got rather boring after a while, and just an observation for RCCL - maybe serve popcorn during the movies. The only shows that were available were a couple headliner shows and couple performances by the Ships employees but no complaints about either - it was pretty great overall. Ports of call (7 out of 10) KEY WEST - Was great and the ship ports close to downtown on Deval Street GRAN CAYMAN - Ships do not dock at this port so you have to tender - which is generally a 15 minute wait coming and going. Reminder, there is only one entry and exit so this does bottle neck. COZUMEL MEXICO - Ship ports outside of Senior Frogs and Margaritaville, near downtown Cozumel. Lots of vendors and stores to walk through as you get out of the interior population vendor zone. COSTA MAYA - CANCELLED We had to abort docking at Costa Maya because of high winds and safety precautions, I get it. However i think RCCL could have done more for their passengers rather than saying "Sorry we have extra events Planned" - In my opinion maybe they should consider dropping Beverage Prices / Casino Table Minimums and Dining to half cost for the duration of the time we would have spent at the port I think it would have made some great PR for RCCL. Casino (8 out of 10) Machines are Really Tight and the Employees seemed a little distant. We are generally greeted with Smiles and some conversations regardless if its a few words or not. Although not all the employees were like this - i would say better than half were and it made for a somber time at the tables or the machines. Disembarking (9 out of 10) As much as i have written about disembarking i am beginning to see that regardless of where your at or what ship your on - this seems to be a huge bottle neck and definitely room for improvement - i am scoring this as i seen it it but it could use improvement. Customs and Border Patrol (8 out of 10) After leaving the ship you will enter the main tunnel to the CBP area, Caution if you have two bags in hand the Person at the escalator will not let you use the escalator unless you have one had free - so the alternative is to stand in line to your right for the one and only available elevator to take you down one level - Once you get past there it moved pretty fast. Overall I would rate the Ship and this Cruise from Start to Finish (9 out of 10) 94% overall satisfaction Read Less
Sail Date February 2020
This was first time on Norwegian, maybe 9th cruise all in all. We had a 7 day cruise stopping in Great Stirrup Cay, Jamaica, Grand Cayman, and Cozumel. Sadly, we skipped Great Stirrup Cay, which I found out happens on a regular basis. I do ... Read More
This was first time on Norwegian, maybe 9th cruise all in all. We had a 7 day cruise stopping in Great Stirrup Cay, Jamaica, Grand Cayman, and Cozumel. Sadly, we skipped Great Stirrup Cay, which I found out happens on a regular basis. I do understand the wind and waves are out of the control of Norwegian, but it seems to happen way too much. Another passenger on the ship said the last three times he took the cruise it was skipped. That was one of the top two that we were looking forward to. In my opinion Jamaica was a pit. Admittedly, I did not take a excursion, but I heard from several people who did that they were very disappointed in the day, and/or scared of the drivers skills and the other traffic on the road. We walked ourselves off the ship and to the first two shopping centers we came from. The entire way we were harassed by taxi drivers, excursion drivers and people selling everything from drugs to hair braiding. We tried to politely saying “no thank you,” but they would still follow you for almost a block. The first shopping center we came from had a lot of the stores closed and what was there was mediocre junk. Walked onto the second one and then just turned around and went back to the ship. Of course we had to walk through the gauntlet going the other direction as well. The third step was Grand Cayman and that was absolutely lovely. We had intended to take the city bus down to 7 Mile Beach, but the local tender driver directed us in a better direction to a very uncrowded little beautiful beach. He pointed to all the crew ships in the harbor and said that half of those people are going to be at the beach and it’s going to be extremely crowded. You were very thankful. Shopping was great, and nobody harassed us trying to get us to buy things. The only part I have been in Mexico before was Ensenada. I found Cozumel a huge improvement. They’ve made quite an effort to beautify the whole area around the port. It felt safe, there were lots of restaurants to choose to eat up, and lots of stores to buy souvenirs that. The water was a beautiful blue and all in all it was a good time. As far as the food on the cruise I found it mediocre. Because the hubby likes to eat mostly at the buffet we did that for breakfast and several of the dinners. I do recognize it’s hard to cook for large amounts of people and the food wasn’t bad it just wasn’t that wonderful. I ate three times in the dining room had some wonderful salmon, but the two beef dishes I got were kind of blah. We ate a couple meals at the Shanghai noodle bar which Anna was a fun experience but the food didn’t have a lot of flavor. It was kind of bland. I would’ve had more soy sauce or seasoning but I didn’t see any. this was my first completely freestyle cruise. Personally I like being put at a table for dinner and getting to meet the other people at your table and having the same waiters. But I definitely did not like was having to try to reserve all my entertainment. I really wanted to see a magician magic show but never got to because every time I tried it was packed. We did book our cruise only two weeks before and when I tried to book things most were already full. I did wait in the standby line several times and was let in, but it’s hard to plan your night when you don’t know if you’re going to get in after waiting a half hour in line. We got an interior cabin and I thought the cabinet was actually more than fine. It was quiet, and very dark in the morning which was a nice change for me. Our room steward was a very sweet man and we had absolutely no issues. The pool deck was very loud with the music, and it was kind of a stressful to try to get a chaise lounge on sea days. Of course there’s always those people that leave their towel in the chair and then don’t come back for hours hogging the chair for anyone else that might want to just sit for an hour or two. I could tell there were some passengers who had cruised often on Norwegian who simply remove peoples towels when they were not there for a half an hour. I wasn’t that brave. The casino was very large. I’m not a gambler, but you had to walk quite a distance through that casino with the heavy smoke every time you wanted to go to the noodle bar or some other locations. Then the smokers had what amounted to a plastic cage hear the pool where they were smoking too. The smoke definitely traveled toward the chaise lounges. Waterslides were kick and they were never more than three or four people in line ahead of you. I wanted to do the ropes course and plan to the last day but it was windy and rainy and it wasn’t open for good reason. In a nutshell I felt that the ship seemed very crowded. Especially when it was cold rainy outside. There never seem to be enough seating in any of the events or common areas to accommodate everybody. The one thing they did very well was the entertainment. We saw Burn the Floor, and a production called Six about Henry the Eights six wives. The dancers and musicians were absolutely amazing in both shows. We found the comedians very funny and would highly recommend the dueling piano bar Howl at the Moon. I went to karaoke twice. The first time was great and they were some wonderful adult singing. But the last night they were far too many kids in the bar signing up to sing karaoke. Keep in mind there is a whole area for teens but we had kids anywhere from 9 to 12 signing up for 2, 3, and 4 songs. I’m all for supporting the family, but they would get up there and giggle or you couldn’t even hear them singing. We left after half an hour. I think there’s just a time and a place, and a karaoke for families in the afternoon would’ve been just perfect. But after 8 o’clock at night I don’t believe that they all belong on the stage. It’s not what other travelers want to see. I will say the host did her best to cycle them in with lots of space in between them. I really enjoyed a couple Q and A sessions one with the dancers and entertainment staff, and one with the captain and the first two officers. Both were very informative and I found all the people very nice. One thing I really love was the ships decor. I found some ships seem to look like a giant Vegas casino, but this one had distinct separate areas like Headliners Comedy Club, or Syd Norman‘s Pour House, or Maltimgs Bar that were really nicely decorated and gave a break from all the glitz. I intended to use the gym, but never got around to it. We did walk up there though, and it did look very nice. Embarkation was very smooth, and as we were in a hurry the day we left to go see friends, we walked out suitcases off. I’ve never seen a smoother disembarkation. It was early though. The staff was friendly- and some of the hardest working people I have seen. Kudos to them. This includes the port staff- all friendly and helpful. Read Less
Sail Date February 2020
We took the cruise after a week in vegas and we were celebrating our 25th wedding anniversary. On the whole it was an amazing experience, an amazing ship and we had a very memorable cruise and would highly recommend MSC Seaside. We ... Read More
We took the cruise after a week in vegas and we were celebrating our 25th wedding anniversary. On the whole it was an amazing experience, an amazing ship and we had a very memorable cruise and would highly recommend MSC Seaside. We were fortunate enough to get a suite which was huge and even had it's own private hotted on the balcony! The suite was cleaned regularly and was of a very high standard. The ship was quite new and very glamorous with a hint of italian flair. Getting a wristband to charge things and open the door was very useful rather than carrying your cruise ship card everywhere. The staff were amazing all over the ship but especially the waiting staff in the dinner restaurants were absolutely amazing- my wife is vegetarian and they went to exceptional lengths to make her menu choices as flexible and suitable as possible. The entertainment staff were excellent and the shows were good, although not all of them may have been to everyones taste. Some of them were quit operatic which is not for me but those that weren't of that genre were really good so I can't complain. Unfortunately we both caught flu on the ship but the cleanliness was brilliant and we loved that there was hand sanitising machines everywhere- guess we just got unlucky and it is likely when you have 5000 people on one ship lol. The food was great and with so much variety- the food in the dinner restaurants was really really good and of high quality. The buffets at other times were not exceptional but good on the whole. There was so much positive about the cruise lots of great things! A negative experience we had was that one of our suitcases was lost on departure and the ground staff were very laid back and really did not seem too bothered. This was a real difference to the approach of all the staff on the ship that were always so attentive so to be kind of left alone was a surprise. One pet hate which was really really annoying was the number of people that did the usual ceremony of reserving loungers with towels etc very early. This needs to be banned across all hotels and cruise ships as far as I am concerned as it is so unfair. My wife and I never managed to get a lounger on most days and when we did on the rare one occasion it was not together. So many loungers were empty for hours on end. Some just had a bottle of sun cream on them but apparently that meant it was reserved for someone! The only other slight negative was that we could not visit their private island Ocean Cay due to weather (even though the weather seemed ok) I guess we get it but it was just unfortunate as we were really looking forward to that day the most! Read Less
Sail Date February 2020
I booked this cruise as it was going to be in Grand Cayman on my wife's birthday (we love Grand Cayman's 7 mile beach). Overall...the ship is older but very well maintained...it is also smaller than most of the other ships we ... Read More
I booked this cruise as it was going to be in Grand Cayman on my wife's birthday (we love Grand Cayman's 7 mile beach). Overall...the ship is older but very well maintained...it is also smaller than most of the other ships we have cruised on. Luckily...the weather was great and the gulf was not rough...so it was pretty much smooth sailing. Our room was what we expected...nothing fancy but comfortable...loved the big TV...just wished there were more channels to choose from. We tried to stay away from the buffet but it looked edible. We pretty much ate in Elations Dining room...the food was good but nothing notable. The service was excellent and our servers were attentive. Our room steward...Lauro...was great...the room was always clean and we always had ice in the ice bucket. We don't drink so didn't have any comments on the bartenders service. The one pool was always crowded and loud so we hung on the Serenity deck. Only had a couple of shows and they were both good...especially Epic Rock. This will probably be our last cruise with Carnival as we enjoyed MSC a lot better. Read Less
Sail Date February 2020
We live in Playa Del Carmen, Mexico so this cruise on the Meraviglia was purely for enjoying the ship and the relaxation. The ports were not as important to us because we already live in the Caribbean. With that being said let's begin ... Read More
We live in Playa Del Carmen, Mexico so this cruise on the Meraviglia was purely for enjoying the ship and the relaxation. The ports were not as important to us because we already live in the Caribbean. With that being said let's begin this review. Embarkation: I have to admit I was a little worried getting on a ship of this size would be a pain with long lines and long waits. Boy was I wrong. We arrived to the ship at the time specified and within a half hour we were through all procedures and were walking onto the ship. It was quick, easy and painless. The Ship: The Meraviglia is a drop jaw beautiful ship. From its Swarovski staircases, to its LED domed walkway, to its modern design and furnishings, everything about the Meraviglia is beautiful. I have to say it was the most beautiful ship we have ever cruised. Sail Away: Sailing out of the port of Miami was one of the most beautiful and exciting sail aways there is. The views are just absolutely stunning. Cabin: We had cabin #5080 which was an ocean view cabin in a great location near the main atrium with a bar just steps from the cabin. You would think being close to the atrium there would be plenty of noise, but not on the Meraviglia. Once we close our cabin door we shut the world out and we rarely heard a peep on the other side of our door. The cabin was clean and well organized. It had plenty of room and we were extremely pleased with everything about it. Our room attendant was really nice and took very good care of us. From now on we will be booking our MSC cabins as close to the atrium as we can get because it was extremely convenient for anything we wanted to do. Dining: We never made it to the main dining room for dinner because we had numerous dinner bookings at specialty restaurants around the ship. However I will review each of these and the Marketplace Buffet below. Marketplace Buffet - The food was always good and the selection was great. The pizza was always a treat anytime of the day. We especially enjoyed the grill offerings and salads at lunch. And I have admit I ate more than my share of chicken nuggets. We also enjoyed the free soft serve ice cream in the connecting pool area. Butchers Cut: The food was good and your usual steakhouse fare. We enjoyed our meal and left very full. The bread served is also amazing with the smoked butter. Make sure you get the lava cake for dessert. Our waiter was also very nice and friendly. We would see him at various places around the ship and he was always happy and ready for a conversation. Cirque du Soleil: We went to both of the Cirque du Soleil dinner shows. I will discuss the dinner service here and the actual shows in the entertainment section of the review. The dinners were exceptional. The Viaggio dinner was superb. The food is of the highest quality. This dinner featured a prime cut of beef and was very good. Overall an excellent dinner. The Sonor dinner was the best dinner we had on the Meraviglia by far. The Eggplant Parmesan presentation and taste was simply amazing. HOLA Tapas: This was our least favorite of the specialty meals. It started out great with the Tapas bites at the beginning and went downhill with the Hamburger and Shrimp entrees. The Shrimp were awful and the burger was terribly salty. Entertainment: Overall the entertainment on the ship catered to everyone. The parties were a lot of fun and we really enjoyed the Retro Party under the LED dome. Cirque du Soleil Viaggio - What an amazing colorful show this was. The Carousel Theater is truly a wonder. The show was bright and happy. It was everything you have come to expect from Cirque du Soleil. Cirque du Soleil Sonor - This is a much darker show than Viaggio. It is about sound and vibration and how that effects each and every one of us. I really loved it . Again the Carousel Theater stage was truly amazing. I have never seen something quite so technologically challenging on a cruise ship like this before. It was truly something you do not want to miss. Broadway Theater - The nightly shows were all different. Some of the voices were way off. The bald singer who is in every show is really not so good and at times the opera can get irritating. The dancers are good but not always precise with each other. The costumes need some serious help and so does the show development and direction. We enjoyed the shows but they were nothing to send postcards home about. Gene Moimoi Young - We went to see the cruise directors Gene Youngs afternoon show mainly because it was a sea day and because Gene is a likable guy. I would not even think you could classify this as a show. Gene is an incredible singer and I mean incredible. He is a great storyteller and you really felt like you got to know him through his stories. I have to say it was one of my favorite and most relatable aspects of the whole cruise for me. Service: I have absolutely no complaints about the service. Everyone was kind. Servers would remember not only your name but they would also remember what you drank. The waiters were always helpful and friendly. The room attendant was always available and kept the room in constant perfect condition. The entertainment staff were friendly and fun. I cannot say enough good things about every single aspect of service on this ship. It was an all around exceptional experience. Ports: Like I said at the start of this review we did not take this cruise for the ports because we live in the Caribbean. But I do want to mention that the Meraviglia is a party even when it is in port. You walk out of the ship and there is music playing. You come back to the ship with a party atmosphere and even at times a snow gun making it snow in Mexico. Overall I would recommend the Meraviglia to anyone wanting to have a great time on a great ship. We have six upcoming cruises booked with MSC in the coming year and we cannot wait. Next up is the Seaside. Read Less
Sail Date January 2020
The ship is beautiful The embarkation was so smooth out time was 2:05 we got to the port at about 1pm and got right through with in about 15 minutes Disembarkation was just as easy so well organized. Our cabin was perfect we had ... Read More
The ship is beautiful The embarkation was so smooth out time was 2:05 we got to the port at about 1pm and got right through with in about 15 minutes Disembarkation was just as easy so well organized. Our cabin was perfect we had a Fantasica exp and a balcony room PERFECT our steward was wonderful he got any thing we needed and so sweet Dinning was good our wait staff were great they came right away every night with my wine and water food was good the buffet was the same as any other buffet good selection and taste The entertainment and activities go on all day and into the early morning. Good selection of shipping and many bars we found the SKY lounge 21 and over was nice to have a drink after the show before we went to play trivia in the Brass Anchor pub so much fun The services like the spa were so nice we had a Thermal area pass for the week and we enjoyed it very much except the last day they had almost no towels and one of the heated lounge chairs were out of service all week. We had a massage each mine was great my husband asked for medium pressure and ended up broosed mine was great. We did not get any pictures taken the cost was a bit high We did not have any children with us either. We found the ship great. Over 120 different country's on board and MANY rude people we got pushed around and people budged ahead. Many Americans said the same thing. Mostly the rude people were from Europe not American's. That has nothing to do with the ship they can't control the passengers All the public areas were so clean We purchased 1 excursion with MSC and it was good due to being tendered into port. The other stops were docked so it was much easier to do something on your own or just get off and go shopping Read Less
Sail Date January 2020
We have always cruised with another company wanted to try Royal. We chose this particular cruise for an anniversary trip, it was priced well with all the ports we wanted to visit in one ship and in one trip. Getting on and off was very ... Read More
We have always cruised with another company wanted to try Royal. We chose this particular cruise for an anniversary trip, it was priced well with all the ports we wanted to visit in one ship and in one trip. Getting on and off was very easy. There are at least TWO dress to impress nights and the rest are casual. We had no idea what nights to expect what so had to play it by ear would like to know that info in advance. The Pros: for a small ship... she seemed sturdy only felt movement one of the days. The upgrades looked nice and refreshed and I didn't feel like i was on a 20 year old ship at all. The service: Great and Positive. Most of our servers, bartenders and attendants were always smiling, happy and helpful. one or two here or there meh they might have had a rough day that day. Carlo in Schooners was our fav bartender and Sanjay in the main dining room. Ying-Ying is a great conversationalist. Dining: Dining Room and Chops were very good... we ate there or ordered room service most of the time. service was fast and efficient. Entertainment: All of the shows we saw were great. from dancing to a Juggler to comedians. belly flop contests and other pool deck contests, Trivia was not well explained the time we decided to go and participate but perhaps we were running late for instructions. The same team won all of the trivia's we went to. Trivia Quest was very entertaining to watch we didn't have enough to form a full team. Ports: WE LOVED THEM ALL Excursions: only in two of the 4 ports but both were fun. All of the ports were easy to get around in. The cons: The stateroom: TINY TINY TINY but if all your doing is sleeping and showering it was fine... i couldn't imagine having more than 2 people in the room thou! The food was GROSS at the buffet- i tried it twice and decided to eat in the main dining room or not at all the rest of the time. Not only was the food gross but it was very crowded and confusing. there were passengers reaching over me to get food and the directional of the buffet was ALL over the place. it was hard to find a table to sit at in the windjammer we ate on the pool deck area. The average age of the passengers on the ship was a much older crowd then our previous cruises but still had a good variety of ages and everyone we encountered was friendly. Entertainment: There weren't enough things to do on board. Pool Deck: not enough loungers and the pool is small, the hot tubs seemed to be always crowded. The upper deck was nice to sit and read.... if you are lucky to find a seat not next to very loud talkers. All in All we had a GREAT time, met some really great people, shared a ton of laughs and made new memories, even with the cons we would absolutely go again. However for us we would like to try one of the larger ships that has more options to keep us entertained. Family members booked the same cruise on the same ship next year. Read Less
Sail Date January 2020
This was our first time taking a cruise and we had a great time! We got a great deal that included our airfare and free dining package, drink package, internet, excursion credit and a cabin credit. We arrived in Nola around 1:30 on ... Read More
This was our first time taking a cruise and we had a great time! We got a great deal that included our airfare and free dining package, drink package, internet, excursion credit and a cabin credit. We arrived in Nola around 1:30 on Saturday and had some time to explore the city. We arrived at the cruise terminal at 9:30 the following morning and were part of boarding group #2. Everything was super smooth, there were no lines and we were able to get on the ship and get the Vibe passes we desired. Our 10th floor balcony room was spacious and clean and had a lot of smart storage allowing us ample room to unpack and get settled in for our week stay. During our stay we had wonderful service from our cabin steward, Nelson. He always greeted us with a smile, called us by name and kept our room stocked with towels and anything else we needed. The ship was also very clean and well kept, the only dirtiness we saw was from other passengers leaving drink cups and/or plates random places for the crew to pick up after them. Prior to our trip I had done a lot of research and had booked 2 group dinners several weeks ahead of time online at the specialty restaurants we wanted to try during our vacation so getting reservations wasn't an issue that a lot of people mention in these reviews. In my opinion, if you know you're going to go on vacation, taking a few minutes to book a reservation ahead of time to ensure you get the time you want is a smart idea and you can always cancel it or change it when you get on the ship. We ate at the tepanyaki grill, Cagney's steakhouse and Moderno's - they were all very good. For our other meals, we usually ate at the buffet, which offered a decent selection for every meal. We did try the noodle bar, which we thought was delicious and O'Sheehan's, Savor and Tropicana. We did think Tropicana was our least favorite of all, but it is a large venue and the staff did their best. Nothing we ate was terrible, in fact the majority of it was good to very good quality. The only show we went to was the Burn the Floor dance show, it was decent. We spent a lot of time up at the Vibe beach club, in our opinion it was 100% worth the extra charge for the week pass. We enjoyed some relaxation and quiet and enjoyed the bartenders and staff that were working up there. We did go down the water slides a couple of times in the main pool area, they were super fun and super fast! The only Norwegian port excursion we went on was to the Discovery Bay Beach Break in Jamaica, the beach was nice but the stay was short, we didn't realize it would be about a 45 minute drive to the beach and did not love the mandatory stop at the shops on our way back to the port. We did two private excursions at Cozumel and Grand Cayman which were excellent. For the amount of people we thought the getting on and off the ship at all the ports, EVEN THE TENDERING at Grand Cayman were really smooth and organized. Getting off the ship was also smooth, the line was long but moved quickly - we walked a couple blocks away from the chaos and called an uber and made our way to the airport. Overall we thought everything was great - but we are pretty easy to please people. I feel like the majority of people forget you're on a ship with almost 4,000 other people and that the world does indeed NOT revolve around them. Be courteous and have some patience and some grace and remember you are on VACATION - it's better than being at work! No need to be in a rush all the time, slow down and appreciate the view and the opportunity to see these beautiful places and realize how hard the crew is working to make an operation of that size run pretty dang smooth. We couldn't really think of any complaints the entire week, we had fun, we made memories and we would definitely cruise with NCL again. :) Read Less
Sail Date January 2020
This was our first cruise, January 2020. We selected this cruise because it was short (5 days) and we could drive to the port (Mobile). Overall, the cruise was very enjoyable. The Fantasy ship is about 30 years old but is in very good ... Read More
This was our first cruise, January 2020. We selected this cruise because it was short (5 days) and we could drive to the port (Mobile). Overall, the cruise was very enjoyable. The Fantasy ship is about 30 years old but is in very good shape and is very clean. We didn't encounter any problems with the ship or our room. Our favorite on ship event was the "Astro Nautical" band in the Cat's Lounge. These are 5 outstanding musicians with an excellent lead vocalist. We also enjoyed the comedy show with Sean Kent. (I still don't know what the lady from Mississippi was saying). We had excellent burgers from Guy Fieri's burger joint. The ship's crew were excellent in all encounters. They always greet you in the halls. We purchased "Faster to the Fun" program ($70) which is basically an upgrade to the VIP status allowing priority boarding and debarkation as well as some other perks. This was well worth the money. We walked past hundreds of people in line to board the boat without waiting behind a single person. Same thing when we left the ship. We did have a very good time and we would sail the Fantasy again without hesitation, but here are our critiques. In the main theatre, the "Brits" show and the "Country" show were very corny and amateurish. Our biggest disappointment was the food. We had been told that cruise food is excellent but we found the food to be bland and the service slow. We ate in the dining room three nights and one lunch before we gave up on it and went to the buffet. At least in the buffet we could try different items and pick what we liked. Personally, I was disappointed that the Fantasy didn't have a good craft beer on tap (but that's just me). Other than that the bar service was fine. At Progreso we took a bus to Dzibilchatun Mayan ruins and found them very interesting. It is smaller than the Tikal site and Lamanai site (Belize), but with a unique history. The excursion lunch was in Merida and was one of our best meals on the cruise. Our guide, Gabriel, was excellent. The highlight of the trip was the VIP Catamaran snorkel trip we took at Cozumel. The weather was great and the water was clear and warm. We had opportunities to snorkel at two locations where we saw lots of colorful reef fish. The lunch was the best as was the bar service. Although they often have up to 40 guests, this time there were only 9 guests along with 7 crew members. Shelley and the crew took excellent care of us. We stayed at the Microtel in SARALAND, AL prior to cruising. We left our car there and they took us to the ship and picked us up at the end of the cruise. That worked out great. The Fantasy is a smaller and older ship but that didn't hinder our fun in any way. Read Less
Sail Date January 2020
We just got off the dream yesterday it was the best cruise I’ve have been on. Gary the director was amazing at what he does you could tell there was points where he was just exhausted but kept going but who wouldn’t be! My son was ... Read More
We just got off the dream yesterday it was the best cruise I’ve have been on. Gary the director was amazing at what he does you could tell there was points where he was just exhausted but kept going but who wouldn’t be! My son was upset we didn’t take him because I showed him a picture of Gary looking like Woody from Toy Story for country trivia. The shows were amazing and I would suggest if u have never sat in the front row try it at least once it makes for a whole different experience. The food was okay it wasent a five star restaurant but a cruise is quantity over quality. There cooking for 4000plus a meal not 400. Our room steward was great! I do miss when they cleaned your room in the morning and turned it down at night but understand why they no longer do it that way. All in all no complaints. Embarking and debarment was so smooth and easy I couldn’t of asked for a more organized cruise. Read Less
Sail Date January 2020
This was our 2nd cruise ever and 1st time with Royal Caribbean. The ship is dirty and outdated. The glass around the ship looks like it has never been cleaned and we could hardly see through it. Every time you turn around someone is ... Read More
This was our 2nd cruise ever and 1st time with Royal Caribbean. The ship is dirty and outdated. The glass around the ship looks like it has never been cleaned and we could hardly see through it. Every time you turn around someone is trying to sell you something. Drinks have to be watered down. 16 drinks in one day and no buzz?? Everyone is drinking and I didn’t see one person drunk? How can this be? Also, don’t fall for the diamond international scam like we did. They claim that they would throw out free gifts if you go to the presentation early. They tossed one gift (socks) to one person at showtime and nothing more. Then the whole presentation was about buying diamonds and jewelry from their company when it was first presented as teaching everyone how to shop in the Caribbean. Wouldn’t recommend cruising in January either. Royal Caribbean can’t control the weather but it was so windy the whole way to Mexico that we couldn’t enjoy being outside. We are doing excursions the next 2 days so hopefully that will be fun. Very disappointed and won’t do it again. Read Less
Sail Date January 2020
I have cruised with NCL a handful of times, and have always been satisfied with the value for your money. This would be my first trip where I don’t feel that way. To be fair, the weather can never be predicted - but other cruises I ... Read More
I have cruised with NCL a handful of times, and have always been satisfied with the value for your money. This would be my first trip where I don’t feel that way. To be fair, the weather can never be predicted - but other cruises I have been on with inclement weather seemed to have better contingency plans. I haven’t cruised on a ship this small or old before, so I definitely will book any future cruises based more off of the ship vs the dates and destinations. The ship feels very old, and the rough waters during this cruise were unbearable. I never get sea sick, but there were plates flying on the floor in the restaurants and my closet door even swung open and broke off of the hinges due to the turbulence. The power went out in the casino as I walked through, and even some of the crew members called in sick due to extreme conditions. The outside areas of the ship were virtually useless for a majority of the trip, so most events were moved to the crowded Bliss Lounge. There wasn’t a lot of entertainment on the ship, with the exception of Bingo, Deal or No Deal, board games, and a comedian. Many of the locations and activities didn’t have active servers during the events, like most NCL cruises I have been on before. Some areas even had the bars closed during events, making it inconvenient for our travel party. On day 2, my husband booked an eyebrow wax at the spa. We have done this on other NCL cruises, and he gets them at home every 4-6 weeks. The spa employee completely ripped the skin off of the top and bottom of both brows. Either the wax was too hot or the technique was incorrect, but my husband had scabs around his eyes from day 2 through disembarking. We did show the spa manager, and he was very concerned and conceded that it had to have been a technique issue. He refunded the service, but my husband was forced to wear sunglasses for the remainder of the trip to cover the bloody scabs around his eyes. The dining was very limited compared to the other ships I have been on (even the staple Garden Cafe seemed to rotate hamburgers and hot dogs every day, and lacked variety). We went to the Sports Bar late one evening, and waited 20 minutes without being served, so we left and ordered room service. We dined as a large group at the Four Seasons a couple of times, and the service and food there was great. We brought 16 people, and a few of them were first time cruisers. I kept reassuring them that this wasn’t normal, but I felt bad that their first experiences had so many issues. The crew did a decent job, but many of them were noticeably off of their game due to the conditions. Dave (Trippong) P at guest services was very helpful. I had to visit the desk nightly to get sea sickness medicine. I’m hoping that this trip was a fluke, because NCL has been my preferred cruise line the past 4-5 years, but I definitely won’t go on the Sun ever again. My family is still worn out and seasick a day later. *I hadn’t cruised from Port Canaveral before, and the embarking/disembarking process was the easiest I’ve ever experienced. Read Less
Sail Date January 2020
I know that my title for the review seems bad but it’s a good thing! Look, there’s no beating around the bush. The Norwegian Sun is an older ship- it’s from 2001 so compared to these new mega ships with water parks, ice skating, ... Read More
I know that my title for the review seems bad but it’s a good thing! Look, there’s no beating around the bush. The Norwegian Sun is an older ship- it’s from 2001 so compared to these new mega ships with water parks, ice skating, parks, and even go kart tracks- it’s hard to match up. But this ship is an excellent small to midsize ship. This ship is great if you are 1. A first time cruiser 2. On a budget like me 3. You just like the simple things about cruising. Despite not having the crazy amenities that the newer ships have, this ship still feels like your average cruise with non stop activities, modern and updated lounged and restaurants, and overall great service. Some staff members seemed to care less to be there with the majority was wonderful, patient, and kind. Many of the staff were friendly and took time to socialize with us a bit more than I’m used to which was great- especially the cruise director! He seemed to know most of the guests names including ours. The majority of the crew really do seem to care. Getting on the ship was by far the fastest, most simple process I’ve ever been a part of not just for cruising but for any type of major travel. All in all from the type we got dropped off by our family to the time we stepped foot onto the boat, it took less than 15 minutes maybe even 10. Despite crummy weather in Canaveral on day one, we had a nice time and the drinks were flowing! Quite a mixed crowd but mostly middle aged couples or elderly with some families or young couples here or there. We were definitely one of the youngest couples on the ship (24 and 21 year old males.) but we loved befriending many of our fellow passengers regardless of their age and we felt everyone was nice and up for a good time. The food is overall great! Some dishes were okay while others were outstanding. We did eat at 2 of the speciality dining venues Moderno and Los Lobos. Both were fairly good for the price and I don’t regret spending the extra money especially since service was outstanding at both. The ship feels somewhat small once you’ve gotten the hang of it but I sort of liked this. Perfect for a 4-5 day cruise. I didn’t like the way much of the decks were laid out compared to other ships but Just a small complaint. For example- to get across deck 6 you has to go through Bliss Lounge which took up the entirety of the deck and after certain times it’s adults only club. I feel as though Norwegians decks seem to have odd layouts compared to the competition but nothing that ruins your day lol. This isn’t the most amazing or best ship- but it certainly gets the job done. We had a great time on our budget vacation and got a killer deal with drinks included. I would travel on Norwegian again but maybe next time on a new ship to try something different! Read Less
Sail Date January 2020
This was our very first cruise - we flew out from Gatwick, UK for a 10 night western Caribbean cruise. The embarkation was excellent - we were on the ship by 11 am although we were told it would be by 1 pm. This is purely due to the ... Read More
This was our very first cruise - we flew out from Gatwick, UK for a 10 night western Caribbean cruise. The embarkation was excellent - we were on the ship by 11 am although we were told it would be by 1 pm. This is purely due to the excellent way it is organised. We queued for a max of 10 mins - superb. Our luggage arrived to our room within 2 hours. One of the labels had detached from one case so I would suggest you put the luggage label in something like a lanyard to make sure this doesn't happen - it was pouring with rain when we arrived so nobody's fault! The missing case had been delivered to our room by 5pm as we had an additional luggage label on so was not an issue. The welcome on board show was excellent and we decided we would see as many as possible! We had booked Six! online prior to our holiday and I would highly recommend you do this for all shows as they are very popular and not surprising either - they are absolutely fantastic. The cast from all of the shows are an absolute credit to their craft. All West End/Broadway worthy. We ate in the Italian restaurant, Tepanyaki, Le Bistro and Ocean Blue, the latter to be absolutely exceptional - please book well in advance! We tended to stay around the H20 area - there are 2 hot tubs along with a waterfall cooling area, bar and there is a smoking area too. Sunbeds are limited so get there early on a sea day. The bar staff (bar opens around midday) are fantastic! The main pool gets very busy and is loud as is the main area for outdoor activities, so it is to be expected. The garden buffet food is really good - always hot, fresh and being refilled. We stayed in room 12280 which has a family balcony - enough for 2 people to sit outside comfortably. The premium drinks package has more than enough to choose from - the only thing I would say is coffee and tea is fairly limited unless you buy the speciality package - I love coffee and tea! There was a tea/coffee maker in our room though - just leave a note in your room for your room steward to ask for it to be replenished frequently. We purchased the water package - to be honest they ask you not to fill your own bottles from the dispensers but most people did. I'd consider this before buying it! We didn't book any excursions as we did our own thing when we got into ports. There are plenty of people around to help you if want to organise your own trip but do ask around a few - we almost got ripped off by one but were savvy enough to realise. If you require an iron, you need to call services and you can have use of it for an hour, but need to be in your room to receive it! One thing you must be aware of is the muster training just after sailing - you need to keep any eye on information on where you need to go or just ask somebody once you're on - you need to attend or you can't leave ship until you do - it only lasts 15 mins. Do your research online before getting off in each port so you know what you want to do and there will be somebody to help you with each one - either with the ships own or as you get off. One other thing that is a must is a lanyard - always at hand!! We will certainly be booking again. Read Less
Sail Date January 2020
HA is know for their service and excellent service is what we usually have experienced with HA. The Veendam wasn't bad, but felt disorganized, like perhaps half the staff were either new or burnt out. Our stewards were excellent ... Read More
HA is know for their service and excellent service is what we usually have experienced with HA. The Veendam wasn't bad, but felt disorganized, like perhaps half the staff were either new or burnt out. Our stewards were excellent attentive and friendly. Our room with just a window, midship, main deck was actually nice, well laid out and quite. However, we encountered many other aspects that were below HA standards: The meals in the main and Pinnacle dining rooms were nothing special - presentation, flavor (overcooked vegetables, etc.) and variety were lacking. The service in the Pinnacle was atrocious (basics like sitting 10+ minutes before wait staff said hi, water not being refilled, coffee never arriving with dessert). The main dining room service was hit and miss - some areas were well served, others slow and sloppy. The Cannaletto was good, slow but attentive. The Dive was improperly staffed - 35 minutes to get a burger when my ticket was only the 3rd in the que. The basketball court had useless basketballs (worn, ripped covers with the rubber sticking through) at the beginning and none once those were removed. Other than that, it was a nice cruise, just not to the usual HA standard. Read Less
Sail Date January 2020
We almost cancelled this cruise as the Breakaway has such horrible reviews. They are to be believed. We made 6 trips to guest services in total. They really need retrained in customers service, they are horrible. The story is very long ... Read More
We almost cancelled this cruise as the Breakaway has such horrible reviews. They are to be believed. We made 6 trips to guest services in total. They really need retrained in customers service, they are horrible. The story is very long but involves our onboard credit account. We will not be sailing with NCL again. The staff in the complimentary dining rooms are snotty at best. The bars open and close at odd hours.. try and get a soda; that is not happening. This is how they treat platinum members. We will be trying a different cruise line thay pays more attention to customer service. Perhaps NCL needs to read these reviews to make a better experience for all of their passengers. On a side note, we went with a group of almost 200 members of Cruise Critic. The captian didn't even show for the meet and greet. That about says it all. Read Less
Sail Date January 2020
My husband and I are not first-time cruisers. We've been on 2 Carnival cruises, Celebrity and now MSC. On this cruise, we visited Costa Maya, Belize, Honduras and MSC's private Bahamian island, Ocean Cay. Now, let's start ... Read More
My husband and I are not first-time cruisers. We've been on 2 Carnival cruises, Celebrity and now MSC. On this cruise, we visited Costa Maya, Belize, Honduras and MSC's private Bahamian island, Ocean Cay. Now, let's start with the positives... We had fantastic weather overall. The ship was beautiful. The service on the ship was decent - especially our servers in the dining room - John and Adonay. They were super friendly and would say hello to us when they saw us around the ship. The shows (including Cirque du Soleil) were really great too. Okay, now for the negatives... The food was awful! By far, the worst food we've had on any cruise. Yes, even worse than Carnival. We felt terrible by the end of the trip from that feeling you get when you eat a lot of low-quality food. It was a huge letdown for us, especially since my husband is a chef. Besides the food, we were also disappointed by the amount of entertainment on the ship. There were many times that we were bored on the ship and couldn't find anything to do that didn't cost a bunch of extra money (like the arcade, 4D theatre, bowling, etc. And speaking of money... as soon as we stepped on board, we were bombarded by staff trying to sell us on restaurant reservations, spa treatments, drink packages, etc. No warm greeting, only selling. It was a big turnoff. And when you sail MSC, get ready for a BIG gratuity bill. Wow... we were really stunned. We paid almost $90 each. And there's no choice in the matter. Almost $180 is a lot of money for two people to pay for a cruise we didn't even enjoy. And that doesn't even include the automatic gratuity added to individual drink orders (if you don't have the package) and a la carte food items (like gelato). Also, we had a broken chair on our balcony, which we notified guest services (on day 1) who said we would get a replacement the following morning. It never arrived. Pretty frustrating when you pay the extra money for a balcony room. Overall, we would not recommend MSC and will definitely not be sailing with them again. Read Less
Sail Date January 2020
We chose this cruise because of the affordable price. Maybe you get what you pay for as we struggled a little with other guests at times. Too many drunks, so maybe folks spent their savings on the all you can drink plan. We saw a guy ... Read More
We chose this cruise because of the affordable price. Maybe you get what you pay for as we struggled a little with other guests at times. Too many drunks, so maybe folks spent their savings on the all you can drink plan. We saw a guy nearly throw up on the comedian and his buddy just stand up in the middle of the comedy show for no apparent reason. We saw a woman punch her boyfriend in the jaw after he called her an unthinkable name (this was in port). Most of all, we had "a lot of loud" whether on deck, in the comedy club, restaurants, etc. It occurred to us that some folks might be maxing out the 15 drink limit to get their money's worth and that was leading to some of what we saw. Why not also offer an 8 drink limit plan for less money and maybe folks don't have to get so wasted that they are annoying everyone else. As for the ship, the ELEVATORS ARE A COMPLETE JOKE!! Folks blamed other passengers for not knowing how to use them but I can tell you that having just gotten off the Carnival Magic, the Horizon consistently had MUCH longer waits for elevators and they stopped at an average of 4 or 5 floors once you got in one! This is definitely not just user error. Most folks got so frustrated that they just got in the first elevator that opened up and rode it as close as they could to their floor then got off and walked up and down steps to get where they were going! It was truly pathetic! The ship is beautiful with a modern design that we really enjoyed. The main dining room has areas that make if feel like a much smaller restaurant. However, the Liquid Lounge which is where the shows was obviously designed by an someone who had never been to a show on a ship. The balcony was basically unusable unless you sat in the first row as the seats behind them are not set high enough to see over the person in front of you. Even the first row has to deal with poles and glass panels that create some issues. As if this is not enough, they have large props for some shows that additionally reduce visibility. There was a giant rose right in the middle of our visibility of the stage. Similarly, the comedy club has large poles that obstruct the view to many of the seats. The stage shows were visually beautiful with colorful costumes and the singers were better than other Carnival ships. However, it was very broadway like without broad appeal for the audience. They took popular songs and twisted them to the point that they were unrecognizable and impossible to appreciate. We generally left thinking we missed the whole story line. I'm sure some will disagree with me, but generally those are the people who pretend to "get" abstract art! The comedians (Chris Wiles and Manny Oliviera) were not our favorites. They both relied more on vulgarity than material. We've been to alot of adult comedy and these two were among the most vulgar we have seen. We enjoyed the waterslides (better than other ships) and the mini golf was the most challenging of any ship. The sky ride and the ropes course were both a challenge in stiff winds. We really regret that Carnival allows kids in the aft pool and all of the hot tubs. We already had to risk that drunks were peeing in the pools but now we have toddlers that we know are peeing in the pools. Read Less
Sail Date January 2020

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