1. Home
  2. Cruise Destinations
  3. Southern Caribbean Cruises
  4. Southern Caribbean Cruise Reviews

1,496 Caribbean - Southern Romantic Cruise Reviews

Chose this cruise because of the itinerary and a good price. Well is was there most boring cruise ever!! I have been on Holland before and know they cater to and older crowd. My hubby and I are in our early 50’s and thought the ... Read More
Chose this cruise because of the itinerary and a good price. Well is was there most boring cruise ever!! I have been on Holland before and know they cater to and older crowd. My hubby and I are in our early 50’s and thought the entertainment was awful!! Seriously...no big stage shows?? Just a magician who did card tricks and a comedian and a lounge singer on the world stage. The music was had a great rock band we saw almost every night. But that was it. No deck parties or dancing no dj bingo, No fun games I mean really, really boring! All they want to do is have classes and charge you for detox pills!! Never again Holland! Oh and my bill was wrong too...had to beg them to remove the spa charge for a class I went to and said I may be interested in after I do more research. Once I found out that it’s not true that you need to detox your liver and that coffee is too acidic and bad for you I told them I wasn’t interested. They tried to tell em they would charge me half!! I never even picked a day or scheduled anything...then the full charge for the boat composition test or whatever was on there and I had cancelled it days before. Finally they removed it. They also charged us for water in the mini bar that we didn’t drink. It was switched out by the bar staff From Evian to som glass bottle Aqua Panama water. Why doesn’t the from desk know this? They charged me and I had to tell them and show them a picture of the new water! Anyway...food was great ports were nice ship was boring!!! Read Less
Sail Date November 2019
Terrible food, like bad airplane food and no seasoning, odd combinations of food, and a glass of wine goes for $18, going to dinner is a 2 hour affair, fraudulent charges(watch your statement, they try to charge you), charged me $148 for ... Read More
Terrible food, like bad airplane food and no seasoning, odd combinations of food, and a glass of wine goes for $18, going to dinner is a 2 hour affair, fraudulent charges(watch your statement, they try to charge you), charged me $148 for a spa service I didn't even receive, rude spa staff that treat you like crap, nothing to do on board. The most exciting thing was bingo. One small pool for adults, and 2 small jacuzzis, and one small pool for kids. The ship is always swaying back and forth like I've never experienced before. I will never go on this boring, terrible cruise line again! Don't waste your time! You'll be disappointed! You're better off going on a direct flight to a beach. After all was said and done this trip cost me over $5,000. Totally not worth it by no means. Totally disappointed and upset about the whole vacation. Read Less
Sail Date November 2019
We booked this cruise as a romantic couples cruise. Food and service were the highlights of our cruise and I would rate them as excellent. The Koningsdam is a fairly new ship and very nice. I need the internet for work also during a ... Read More
We booked this cruise as a romantic couples cruise. Food and service were the highlights of our cruise and I would rate them as excellent. The Koningsdam is a fairly new ship and very nice. I need the internet for work also during a cruise. I therefore booked the best internet package possible. Unfortunately, the internet was either extremely slow (felt like an AOL dial-up years ago) or not available at all. This was very frustrating as I had booked a similar package on NCL on a prior cruise and had a fantastic experience (high speed and continuous availability). My impression is that HAL's target customers do not use the internet so they don't invest in proper technology. For this reason alone, I would not cruise with them again. The entertainment program was very disappointing. We had looked forward to experiencing the American Test Kitchen, however we learned onboard that it was not operational during our cruise. The main stage program consisted of comedians and a magician. There was a dance show we didn't see and we very much enjoyed the BBC show with the ship orchestra. It certainly appears as though HAL is trying to save money with this entertainment program. As a minor point, I would like to mention that not all onboard events were shown in the HAL app. The listings in the app were inconsistent with the gym offering or the mixology classes offered for example. Read Less
Sail Date November 2019
After having sailed on several other Celebrity ships I can say that Silhouette is now our favorite. From beginning to end, our vacation was flawless. The ship is in great shape and very, very clean. Crew are friendly and attentive. ... Read More
After having sailed on several other Celebrity ships I can say that Silhouette is now our favorite. From beginning to end, our vacation was flawless. The ship is in great shape and very, very clean. Crew are friendly and attentive. Food was enjoyable, (with the exception of the Porch, which we found slow and uncomfortable) and service was superior to any previous experience with Celebrity. We stayed in a Royal Suite to celebrate a milestone anniversary. Our butler and cabin steward were excellent making sure to meet all of our needs from ice to extra body lotion and anything in between. Michael's Club was a quite getaway when we needed a quick drink or water from the "help yourself" wall of selections. Our stateroom was very comfortable and included two loungers on the balcony. Our bar was set up with exactly what we requested and replenished often. Everywhere we went, people seemed to know our names! Indeed, we felt extremely welcome at all times. When drink service in Sushi on 5 took a little longer than expected one day during lunch, we received a personal apology from the food and beverage manager...even though we hadn't complained. Entertainment was fabulous and varied from song and dance shows to magicians to comedy. There were also lots of scheduled activities in various venues and times making planning for the day super easy. We even attended a lecture on the history of piracy in the Caribbean...quite interesting. Our favorite specialty dining venues were Murano and Lawn Club Grill as we ate in both restaurants twice! Luminae was better for us at lunch than dinner but we always found something to enjoy. Sea days were spent relaxing in the solarium or in the spa. We enjoyed Persian Gardens but noted that Silhouette's PG seems to offer less than some of the other S class ships we've sailed. This was perhaps the only area that was a slight disappointment as the stone loungers didn't seem to be all that warm and the aroma therapy room not all that fragrant. Disembarkation was extremely smooth considering that there was a port change from Ft. Lauderdale to Miami. As such, a complimentary private car was provided for us to get to the Miami airport. This was very much appreciated and a great example of the highest level of service that we received throughout the entire trip. We used the included wifi every day and found the signal to be excellent...even while at sea. Thank you, Celebrity. We feel we got our money's worth and look forward to returning to the Silhouette in the future. Read Less
Sail Date November 2019
We have been cruisers for over 30 years & I chose this one for the ABC islands & the incredible bargain we got. Also, experience has shown that we can't go wrong w/ Celebrity. We sailed the EDGE in Feb. & found it very ... Read More
We have been cruisers for over 30 years & I chose this one for the ABC islands & the incredible bargain we got. Also, experience has shown that we can't go wrong w/ Celebrity. We sailed the EDGE in Feb. & found it very cold & lacking so returned to Solstice class. Silhouette is thoughtfully laid out, has a great library, professional service & a great solarium. We sailed Aqua class so ate in BLU - not to be beat. In addition, we dined in Tuscan Grille & that was also quite good. Passengers tend to be Baby Boomers & we found everyone to be quite friendly. Our cabin steward couldn't do enough for us & altho' he was forgetful at times, a gentle reminder was all he needed. The only disgusting thing was the afternoon canapes served in the cabin. The food was warm, greasy and just gross! We told our cabin steward not to bother w/ that for us. The acrobats, singers, comedian & little plays that the troupe presented were all very good & much better than the EDGE. We're still scratching our heads over what they called entertainment on that ship! We'll remain loyal Celebrity cruisers because we're happy w/ the overall experience and we feel it is a very good value for the money. Read Less
Sail Date November 2019
1st time on Kdam. Beautiful ship. As expected on all Holland cruises, cLean, friendly & helpful crew, good food. Loads of great music choices. Lincoln Stage Center kids especially talented. There are a few parties but craziness is ... Read More
1st time on Kdam. Beautiful ship. As expected on all Holland cruises, cLean, friendly & helpful crew, good food. Loads of great music choices. Lincoln Stage Center kids especially talented. There are a few parties but craziness is not Holland’s forte. Docked next to a Carnival Cruise, at least a bazillion kids came screaming ashore! Yikes! We didn’t explore ft lauderdale. On & off was easy. Never been to the Caribbean before. Did 10 islands. Awesome itinerary. Good tours. Forts & rum big time. Saw non holland tour people running to get to the ship as we started pulling away. One tour bus broke down but no problem for them because it was a holland tour. I’m sure that’s rare but you take a chance if you book on your own. Most ports were so nice. Clean & lots of shopping. Amber Cove, St Lucia were awesome. private island Half moon Cay is beautiful clean. We took the small tram tour for an overview of the island. Really good! Ship puts on a good bbq spread for all Read Less
Sail Date November 2019
Been on about 10 cruises. Picked this one for a reasonably priced short getaway. Used Southwest for air out of Baltimore to San Juan. Flights filled fast and prices went up accordingly. Two couples traveling together. Flight was ... Read More
Been on about 10 cruises. Picked this one for a reasonably priced short getaway. Used Southwest for air out of Baltimore to San Juan. Flights filled fast and prices went up accordingly. Two couples traveling together. Flight was without incident. No need to take transfers from airport to ship (Pan American Terminal). Many cabs available for 15-20 min. ride. Exit air terminal and queue up at cab stand where you get a piece of paper for the price and are ushered to a waiting cab. Party of 4 was $28 plus tip for cabby. Did not wait for "appointed time" for embarkation which went smoothly. Inside terminal on the left is a wine and liquor store. Two 750 ml bottles of wine allowed to be carried on per person. Frankly, the liquor store bag was not checked by anyone. Note: San Juan is U.S. Territory. Passports are not required. Cell phone service is standard service so no international plan needed. FOS used to be the largest ship in RC fleet. It's been in service a long time with a lot of passengers and crew, ergo a need for amplification. RC treats amplification as an addition of activities and onboard experiences and a refurbishment of facilities, such as cabins. We were an interior cabin, Deck 8, that overlooked the "Royal Promenade". There was a door to our friends' adjoining cabin. The price was right. I was afraid the sound from the RP would be terrible but the cabin kept it out well and any music or other loud entertainment stopped no later than midnight. Our cabin steward was a nice older gentleman from St. Vincent who was okay. The cabin could have been cleaner and it seriously needed refurbishment. The wake up call function of the phone system only played French. A WU call could only be placed with Guest Services and on disembarkation day the wake up call came in late with an apology. The ship's engineers really obsessed over the toilets with constant reminders not to flush anything down them other than tp and waste. Note: As with most cruise ships electrical outlets are few so bring a multi outlet to plug in and if you are coming from Europe bring a converter. My Time Dining is still a joke. You have to make a reservation and you may be "steered" to the same table at the same time over and over. We only ate at our Dining Room, Leonardo, for dinner, save for one night at the Windjammer buffet. Breakfast was always at the Windjammer. Food was good, albeit under seasoned. Service was good. There were two formal nights. We don't do "formal", only "smart casual". BUT people came to Leonardo in all kinds of dress: jeans, tee shirts, shorts, midriffs, short shorts. It seemed the only thing enforced was the wearing of shoes, no cut offs and no torn clothing. Around the pool, you could not get anything to eat. You had to go to Windjammer before 4:30 to get food and then bring it back to the pool area. But there were plenty of bars. Note: Don't sign up for a drink package until you get on board. The price never goes up and they never run out of them. In our case our friends' went DOWN and they were denied a credit on their bill. In essence they were punished for booking in advance. Eating in the Royal Promenade was a non-starter. Sorrento's was often overcrowded (particularly with youngsters) as was the Espresso Cafe. We avoided that area. The pool needed work and was on the small side. It was the first cruise we were on that had lifeguards on duty. The entertainment was good. Liked the ice skating extravaganza (Freedom), the comedy shows (which always seem good), the Marquee Dancers and Once Upon a Time. Activities seemed average but we weren't on the ship much. Service could only be described as "nonchalant". The crew seemed as tired as the ship was. It wasn't bad, it just wasn't enthusiastic. We couldn't single out anyone who provided "above and beyond" service. Loved Olive or Twist Bar, deck 14, for fab view, uncrowded and late night dancing. Ports and Excursions: SAN JUAN. Embarkation port. Landed. Checked in. Got on board. Situated. Went to pool. ST MARTIN (Maarten) Phillipsburg (Dutch side). No excursion. Walked "Boardwalk". Rented chairs and umbrellas on beach. Two chairs with umbrella for $20. Walked all the way to end of boardwalk and lunched at Oranje Cafe with good food, cheap beer and good service. Explored town. Nice beach, clear water, lots of sun. ST KITTS. Private excursion with Myislands Tours by Javin. Terrific experience with this young man. Well organized. Business savvy and great customer service. 12 on our trip (some half day) in Air Conditioned bus. Can take 25 in open air bus. Great tour of the island. Stops at Cotton Mill (to be historical site), Rain Forest (hike, somewhat strenuous), Lava Rocks (wonderful "al fresco" lunch) and snorkel/beach time. Some of the party snorkeled and those who did not were taken to beautiful Cockleshell Beach. Cannot say enough positive things about this tour and its guide, including continuous entertainment by pet monkeys Peaches and Moses. ANTIGUA. Ship excursion Catamaran Cruise with Lobster Lunch. Probably our fav island. Great cruise and lunch. Open bar. No organized snorkeling. Water not too clear at two beaches visited. But we had a fun, wonderful time. Well worth the cost. CASTRIES, ST LUCIA. Ship excursion Segway Safari and Beach Fun. Segway segment was great. Brief instruction. Rode abandoned military trail with partial shade. Segway stop at beach bar. Great views. 25 participants in two groups. One group toured on a bus while other Segwayed. Not much fun on the bus. A lot of lecturing about flora and fauna. Beach fun at the end of excursion was encouragement to eat/drink at nice bar on beach. Should have allowed more time to sit and swim. Beach very crowded. BARBADOS (Bridgetown). Ship Excursion Mount Gay Distillery. Driver was very informative about Bridgetown. Saw a lot of it. Mount Gay was just a visitor center. Distillery itself is well north of Bridgetown. However, if you like rum and how it's made you will like this excursion. SAN JUAN. Ship Excursion Bacardi Rum Distillery with Airport Drop Off. Better than Mount Gay tour. Great way to pass the time before mid afternoon flight. Informative tour and at the airport in plenty of time. We probably won't take this cruise again. Too many other things to see. Some of the above won't apply, probably, after the amplification next year. Read Less
Sail Date November 2019
I've been on the ship before, and my prior experience was exceptional, although not this time. I could not believe the quality of food and how much it has gone downhill. We were forced to eat at David's Steakhouse, which ... Read More
I've been on the ship before, and my prior experience was exceptional, although not this time. I could not believe the quality of food and how much it has gone downhill. We were forced to eat at David's Steakhouse, which was fantastic but at a cost or the Lido deck that was uniformly revolting. We ate a lot of pizza as it's the only food up there that has held it's standard. The Lido Deck also has very strange ours for serving food. The Normandie Restaurant was hit and miss and didn't serve brunch daily, which was a setback. It's the only palatable food we could eat. The waiters took forever to get our food even when we arrived at our time and were prompt. We'd order drinks, and it would take 20 minutes to get them. We frequently ate off the boat and on the islands following an excursion. We took several excursions, and they all went very well. They were easy to book, enjoy, and returned to ship timely. Carnival has done a great job of finding legitimate merchants to work with. The ship was remarkably well-kept, and our chamberlain was exceeding marvelous. Our room was impeccably cleaned. Now, let's talk about the bed. We got a king thinking it'd be one mattress. They push two twin beds together. It doesn't work, people! Our backs suffered for 14 days, and you always wake up in a crack because the mattress separates. By morning it's about as wide as the San Andreas Fault line. I would recommend slumbering independently if you enjoy walking upright the next day. Read Less
Sail Date November 2019
30th wedding anniversary. * Embarking from terminal 25 ft. Lauderdale, port everglades, which is used almost exclusively by Celebrity was a mess, no order at all; Upon arrival in the terminal 25 was met with a very large mass of people ... Read More
30th wedding anniversary. * Embarking from terminal 25 ft. Lauderdale, port everglades, which is used almost exclusively by Celebrity was a mess, no order at all; Upon arrival in the terminal 25 was met with a very large mass of people standing around Pressed up against the gangway that was not allowing entry to the ship. * Packs of people no queues, no signs, no directions or explanations why not being allowed to board. We completed about a week before on the Celebrity web page, the pre embarking docs Celebrity Express pass said to board 1200-1230. Boarding of the 100s jammed into the terminal 25 began at 1300. * During the wait pressed up against the crowd were a few celebrity employees roaming the 100s of passengers with computer tablets, taking pictures.Until we inched our way thru the masses that we discovered these roaming celebrity employees & struggled to learn what they were doing. the Celebrity employees did Not verify cabin number, drink pkgs, wifi, or Other items previously paid to the travel agent NOR items paid on the Celebrity web site by the passenger. On board that nite discovered wifes card did not have drink pkg upgrade fortunately before generating charges. * No key issued in terminal nor Gangway * No guidance from the gangway onto ship * The cabin contained 2Sea pass cards. I discovered before using the seapass card during the 12 day trip, that my wifes card did not have upgraded drink package associated with her seapass card. If I had not would have run up a large bill. I paid for the upgrade via the Celebrity web site weeks in advance of the voyage. I was required to go to guest relations, wait in Long line to straiten the mess they created. * Celebrity web site and the documents forwarded by the travel agent were dissimilar. never could locate on the Celebrity web site the specifics of: pre-paid items via the travel agent, or that I paid for on the Celebrity web site. Needed to patch the 2 together and hope they contained the total of all selections. * Online selections for pre-paid gratuities, drink pkgs, wifi that were selected weeks before sailing, were Not reflected online web nor app. * Celebrity app never same as printed daily planner on ship. Rooms, times for activities listed wrong on app vs. Print I.e. Never had menus for any dining venue. * Ran out of coke zero, then diet coke about ½ way thru voyage * Cancelled movie w/o notice * Venues unsuitable- several activities & games were hosted in ships areas with only 12 seats available. of the 12 seats, several empty seats were saved by passengers thereby creating disagreeable encounters when other people tried to be seated. attendees vastly exceeded 12 seats causing passages to be blocked to other passengers trying to proceed to different ship areas. * Specialty restaurant Tuscan grill was terrible (contrary to cruise critic reviews; maybe just the crew of the Ship?) 40% discount for specialty dining offered approx.. ½ way thru voyage which aggravated passengers who paid 100% for the same dinner. * Qsine Le Petit chef led to food poisoning were my wife projectile vomited during the next 12 hours * The Wifi for which I paid for, dropped a connection at least hourly * Three Holes were torn into 1 of our brand new baggage * At end cruise, we were given in the stateroom the wrong luggage tags to disembark @ ft. Lauderdale. Those Tags would have sent our luggage erroneously to Ft. Lauderdale airport never to be seen again. * FINALLY, With over a 1,00 passengers trying to disembark together, at the Ft. Lauderdale gangway I was prevented from departing the ship. blocked my exit with a security officer & told by the deck officer that the ship did not have credit card on file for me. the ship deck officer said the only credit card on file was for my wife. the deck officer said there was a $500 spa bill for my wife. the Celebrity officer said I had to go back into the ship down 2 decks, thru 1,000 departing passengers to Guest Relations to fix. I used a lot of colorful language to say that’s ridiculous that a credit card was not on file for me & only for my wife as I know the travel agent puts a card on file & I verified that a credit card was on file weeks before on the Celebrity Web site AND authorized it to be used by BOTH passengers(Mr. & Mrs.)in the cabin.Now on day 12, disembarking the ship says no credit card on file!! I offered to give them a credit card or number at the gangplank but they refused. N.B. crew stated card on file for Wife AND spa charge for Wife. So, why did crew even need a credit card for me?I should have walked off BUT instead went back into the ship, down 2 decks, past 100s of passengers, many of which witnessed the entire embarrassing episode unfold at the gangway where I was prevented from disembarking by security. Probably more problems... Read Less
Sail Date September 2019
11-night Southern Caribbean. Itinerary: Ft. Lauderdale, St. Thomas, St. Croix, Antiqua, Barbados, St. Lucia, St. Maarten, Ft. Lauderdale CABIN: 1625 (Aqua Class) We’re 53 years old, married 23 years. For cuisine, I eat ... Read More
11-night Southern Caribbean. Itinerary: Ft. Lauderdale, St. Thomas, St. Croix, Antiqua, Barbados, St. Lucia, St. Maarten, Ft. Lauderdale CABIN: 1625 (Aqua Class) We’re 53 years old, married 23 years. For cuisine, I eat everything and my wife is a pescatarian (vegetarian and seafood). This is our 13th cruise overall, fourth on Celebrity and second on Equinox. In addition to Celebrity we’ve sailed Princess, Royal Caribbean, Disney, Holland America and NCL. We'll be sailing Virgin Voyages in 2020. As you read through this you might think some areas are negative, but you’re paying good money to go on your cruise so I like to give a true sense of what everything was like for us. It’s very difficult to have a “bad cruise” because after all, you’re on a cruise ship being pampered day and night by the crew. The main difference between cruises is the level of service from the crew, the amount and types of activities, and the quality of the food as you compare ships. It’s primarily the level of service from the crews that make each ship experience unique and what ultimately ensures you have a great cruise. I’m arranging this review by topic such as Embarkation, Ship, Dining, Excursions instead of by day so you can read everything about a topic at once. At the end of this review is a “Quick Tips” section for first time Celebrity Cruisers followed by the Excursions. PRE-CRUISE HOTEL We always come into a port at least one day early to ensure no surprises getting to the ship. For this trip we returned to the Embassy Suites 17th Street. We’ve stayed there at a few times because while it’s dated, it is convenient to a shopping center that includes a Publix supermarket and several decent restaurants. The rooms are generously large as the hotel is older. But the hotel is not really that well cared for and at this point, we’re done with this hotel especially since we finally discovered the ease of the Water Taxi on this last trip. The Water Taxi is inexpensive for an all-day pass and it drops you off at Los Olas Blvd. and other locations around Ft. Lauderdale as well as having a leg that goes to Hollywood. There is a Hilton Marina hotel just down 17th street from the Embassy Suites that has a Water Taxi stop right outside. The Taxi runs till 10pm so plenty of time to grab dinner and hop a ride back to the hotel. Admittedly the Hilton does not rate much better than Embassy Suites when you look at the travel sites, but the ease of hopping the Water Taxi to explore the city is more appealing than the shopping center behind Embassy Suites. And if we need to go to the shopping center, it’s about a 15 minute walk up 17th Street. The Embassy Suites does have a cruise shuttle, but we opted to use Lyft for the ride to the port and it was $14 for a standard Lyft. We had two full sized suitcases, a carry-on piece of luggage and two backpacks. All fit easily into the standard car and we were at the port in less than 15 minutes. EMBARKATION Embarkation was quite smooth thanks to the newly refurbished Celebrity Cruises Terminal 25 at Port Everglades. One tip, when you come up the escalator after security, you’ll come into the main waiting room area. Instead of joining the bunched-up crowd at the top of the escalator, head to the far end of the waiting room where there is a second ship entrance. We found it far less crowded over there. The audio communications in the waiting room were very difficult to understand. Anytime an announcement was made, we had to ask the workers what was being said. Celebrity would do well to install large screen TVs above the ship entrances so we can clearly see who is boarding as they run through the various levels. We did take advantage of the digital check-in in advance having uploaded our photos so we were able to walk onboard using our boarding pass on our phones. It was such an easy boarding process without the need to stand in lines, get room keys and such. Go straight to the waiting room and then go onboard the ship when our group was called. Immediately after boarding we were able to drop off our carry-ons in our cabin which was awesome so we could explore the ship without lugging anything around. Our cabin cards (keys) were waiting outside the cabin. A great improvement over waiting until 1pm just to be able to drop stuff off. THE SHIP This was our fourth time sailing a Solstice Class ship, second time sailing Equinox, with the other two being the Silhouette and Reflection. Equinox differs from the others with the Hollywood Hot Glass show up in the Lawn Club area, formerly the Corning Museum Hot Glass Show. Equinox went through a partial dry-dock refurbishment in March of this year. All the original planned ‘revolutionized’ changes were not completed due to an issue when a Royal Caribbean ship caused some damage at the original drydock location. Equinox had to be rescheduled for another location across the Atlantic. Due to the change of location and shorter drydock timeframe, some planned changes will not be completed until the second drydock in 2021. She has a lot of European styling throughout, it evokes the feel of a classic ocean liner with many modern touches. Yes that is real grass up on the Lawn Club, Deck 15. It’s a fun place to gather and they have lawn games like Bocce to play. The Solarium Indoor Pool is one of the nicer indoor pools at sea. One ‘revolutioned’ addition is the Retreat Sundeck up on Deck 15 forward reserved for Suite guests only. From what we could see there is very little shade up there, it really is a SUN deck. Two more ‘revolutionized’ additions are the Cabanas and the large screen on the Lawn Club on Deck 15 aft. More on these later. Aside from those two obvious changes, the only other noticeable change for those who have sailed her before would be the new carpet in Concierge Class and above cabins and the change of Silk Harvest restaurant to Le Petit Chef (at QSine). The glass elevator areas behind the Grand Foyer on Deck 3 opens all the way up to Deck 15 allowing you to hear the bands and anything else going on all the way to the top of the ship. This is a good and a bad thing. The good is that you can be on any deck and hear the music. The bad is that if you’re just trying to play a game in the Game Room, read in the Library or work in the iLounge, the band sounds like it’s right in the room with you. The sound travels very well. Consider that when looking at the cabins directly adjacent to the rear elevators. Most everything in terms of food and shops are laid out on Decks 3, 4 and 5. Oceanview Café (buffet) is on Deck 14 as is the Mast Grill and the Aqua Spa Café is in the Solarium Pool area on Deck 12. CABIN: AQUA CLASS 1625 Our cabin was on Deck 11, Cabin 1625 near the aft of the ship on the port side. This cabin is part of the Aqua Class. We usually try to book an aft cabin because the vibrations from the engines helps us sleep though the vibrations were barely noticeable inside the cabin. Cabin 1625 was also very convenient to the aft stairs and elevators just a short walk away. Just one set of stairs up to the pool deck and two sets of stairs up to the Oceanview Café. We booked the cruise while onboard the Royal Caribbean Mariner of the Seas. Yes, you can book cruises for both cruise lines while onboard an RCCL or Celebrity ship. We then had the reservation transferred to our Costco Travel Agent. We purchased the basic drink package and when the Premium package went on sale before our cruise, we upgraded to that package. Note that as of October 2019, the drink packages are going up per person. You really have to drink a lot of alcohol or coffee to make that worth it. The cabin itself is really no different than your standard Veranda room but with some extra perks for being in Aqua Class. Such as breakfast and dinner in the Blu restaurant, flavored iced tea each afternoon, afternoon snacks and the plush robes with slippers and other accessories as well as access to the Persian Gardens in the Spa and one bottle of Champagne. Being up on Deck 11 gave our cabin plenty of protection from the sun and rain thanks to the deck 14 overhang. It was like having an extended awning over our balcony. We heard no noise at all coming from the pool deck as it was not directly above us but in front of us. The bathroom layout in the Solstice Class ships is among the most efficient of any cruise line. The space allows plenty of room to stand at the sink with the arrangement of the shower and toilet. There are plenty of cabinets and shelf space and even the trash can is tucked away. The Aqua Class provided an enhanced shower with additional body jets to go with the standard overhead shower. The shower controls are really nice with the water pressure and hot/cold controls separated so if you need to turn off the water during your shower, it comes right back on at the same temperature as when you turned it off. The shower is small, but functional and includes sliding glass doors so you don’t have to worry about shower curtains sticking to you during a shower. Inside the cabin there is a decent-sized closet, but the dresser / drawer space is somewhat limited, just four drawers. A trick learned from a fellow Celebrity traveler is using 12” x 12” collapsible cubes placed in the cabinet above the bed. This cabinet can easily hold 8 of these cubes and we’ll put our underwear, socks, t-shirts and other stuff in there. Note that those cabinets above the bed are scheduled to be removed as part of the revolution so they may disappear after the 2021 drydock. Another great tip is to get a wall hanging, canvas shoe rack and hang that on the bathroom door. We’ve used that for most every cruise we’ve been on. Our room steward, Jonathan, was among the best we’ve ever sailed with. His attention to detail and going out of his way to stop what he was doing to unlock our door for us was above and beyond. POOLS The Equinox has two pools, one outdoor and the Solarium indoor pool. The main pool on Deck 12 is split into two halves by a walkway over the center. There is covered seating up underneath the Deck 14 walkway on either side. The back of the pool area features some oversized round padded seats and there are some padded loungers tucked between the ‘sails’ on either side of the pool area. The Solarium indoor pool is air conditioned and features padded loungers on wooden frames. They can be a bit uncomfortable for a long day at the pool and the backs do not come up very high. Reading on these loungers can be a bit more difficult if you like to basically sit up while reading. But it is lovely sitting in cooler comfort vs. baking in the sun. Pools are open late on Celebrity, as late as 10pm on most days. We enjoy the occasional after dinner soak and swim, the nighttime lighting is especially pretty in the pool area. COCKTAILS & COFFEE Cafe Al Bacio / Gelateria The Cafe Al Bacio is always very busy due to the normally great coffee and tea drinks they provide. I say ‘normally’ because for the first time in four cruises on Celebrity, the baristas on this cruise were disappointing. They seemed to favor speed over quality of the drinks. Some drinks were lukewarm, I had two cappuccinos that barely filled one third of the cup, Americanos that tasted like they were the last coffee dregs in the pot two hours ago. Actually the coffee flavor overall was much more bitter than on previous cruises, it tasted like they are using a much lower quality coffee blend than in the past. But there was no consistency and never a really good cup of coffee from this barista crew. Until now this has been a solid go-to coffee spot for me and one of the reasons we go with a drink package since my coffees are included. This cruise, the crew simply wasn’t cutting it and it wasn’t worth the aggravation after a while to be bothered with them. I also noticed that the Mocha drink tasted off and saw that they’re using a chocolate powder instead of chocolate syrup to make it now. My wife always gets iced tea here as they have a wide variety of teas to choose from. The brand of tea is still the same and they still have the wide variety of flavors. The Gelateria was quite sad. Nothing like when we first started sailing Celebrity four or five years ago. The inside of the case was always wet with moisture, the gelatos were melting and simply did not look inviting. The gelato sandwiches were especially sad. Not much filling and again they were melting and looked wet from the case. First time sailing Celebrity we skipped this altogether because we didn’t see anything worth paying extra money for. We didn’t even want the free scoop of gelato that came with being in the Captain’s Club. World Class Bar Most reviewers will rave about the Martini Bar and the “show” but we much prefer the World Class Bar on Deck 5. The only place on board where you can get a really good cocktail. They only make a limited number of cocktails that are displayed in the menus, but they are incredibly delicious. On this cruise, Jay was the master mixologist and continually made the best Old Fashioned for me each night. Note that this is a rum based Old Fashioned, not bourbon or whiskey. My second favorite drink was the Johnnie Walker Citrus Gold. We would have one or two drinks before the 7pm show, then grab another after the show to talk to dinner. If you like a really good drink, sample the World Class Bar. Slush Bar This was a disappointment for us as Celebrity opted not to open this bar at all during our cruise. It was supposed to be open on Sea Days, but never did. These are essentially alcoholic milkshakes and this was our afternoon treat on the other ships. Sunset Bar Lovely view looking aft on the ship, often a great place to meet and mingle with other guests as it’s always hopping. They make a decent Margarita on the rocks. Smoke can be prevalent as there is a large smoking section on the Port side. DINING We never use assigned dining for any of our cruises (except Disney because it’s required) and on this cruise we had the option to use Blu as our main dining room as it comes with the Aqua Class cabins. Note that on the first night of most sailings, Celebrity offers 30% off specialty dining for that first evening’s meal. You’ll usually find the folks outside the buffet area ready to take your reservation. Also look out for specials as the cruise goes along. For the final four or five nights of our 11-night cruise, they were offering 2 for 1 specials to dine. BREAKFAST: For breakfast you have four options depending on what you feel like that day. Aqua Spa Café in the Solarium pool area. Oceanview Café (buffet). Main Dining Room (or Blu or Luminae if you’re in those categories). Café Al Bacio (Deck 5) The buffet and main dining rooms will offer a full breakfast while the Aqua Spa Café offers a healthy alternative and Café Al Bacio offers sweets and continental items. AQUA SPA CAFE (in the Solarium Pool area, Deck 12 Forward) If you’re in the mood for something light and (yes) healthy, for breakfast, visit the Aqua Spa Café in the Solarium. ANYONE can eat here, it’s not a paid extra for Spa users, all guest onboard can partake of the light fare they offer such as avocado toast, bagels with peanut butter and fruit, fruit plates and breakfast bars. For an additional fee they also make smoothies, fresh pressed juices and a few other items, but the coffee, tea and the items put out each day are free for all guests. If you have the Premium Drink Package the Smoothies are included, I enjoyed the Antioxidant smoothie. SILHOUETTE DINING ROOM We only had one dinner here when we joined some fellow passengers after an excursion. The service was exceptional as always, but the food was meh. The starters were not bad, but my “rigatoni with prosciutto and crème sauce” was literally devoid of flavor. I could have ordered something else, but my wife was less than enamored with her entrée as well. As I knew this would be only meal in here, we just let it slide as we very much enjoyed the company of new friends. BLU Restaurant (Aqua Class only) Our first-time having access to this restaurant and we were pleasantly surprised by the quality of food, especially the starters. Breakfast here is a combination of traditional eggs and the like along with some healthy choices. For dinners, we ended up ordering 2 or 3 starters because they sounded, and tasted, so good. The entrees were generally good to incredible. Blu was the most consistently good dining experience we’ve had on Celebrity for a ‘main dining room.’ Hostess Marianna was simply incredible, always smiling and always ready to accommodate our requests. Wayne and the entire staff inside Blu were impeccable in their service from the first meal to the last. Note that if you are in Aqua Class, the Blu Host can book your reservations for any of the restaurants on board. You can also ask if they are offering any specials for the restaurants. SUSHI ON 5 Sushi on 5 continues to improve each time we eat there. The rolls are completely on par with some of our regular sushi restaurants at home. First off for a vegetarian, it may not be worth it. Check the menu before you book to see if you even want to eat there. If you eat seafood, there are plenty of options and they are quite good. I honestly can’t remember the rolls as we had two or three of them, but they were all good. This is an ala-carte menu so you pay about US market value for the sushi. We didn’t find it priced much differently than the many sushi restaurants we visit around Atlanta. TAJ MAHAL INDIAN DINNER This was a special dinner offered one night on the ship and on our sailing it was a $40/pp charge. The dinner was held inside Sushi On 5 and featured an incredible selection of Indian Dishes. The menu will most likely vary with each sailing, but our dinner consisted of samplings from everything on the menu. Anything we wanted more of, they would bring it out. Some of the dishes included Samosas, Dal Tadka, Palak Paneer, Aloo Gobi, Butter Chicken, Hriyali Jhinga with Mango Salad (Shrimp), Murgh Tikka (Chicken), Chicken Cafreal. We joined another couple to make it a party of four and absolutely LOVED this meal. Celebrity is known for good Indian food in the buffet, but this was a step above what you get there. Well prepared, well seasoned, more spice and kick on a few dishes. So glad we spotted this dinner in our app prior to boarding. Note that as of our sailing, this dinner was only offered on sailings longer than 7 days. OCEANVIEW CAFE (Buffet and Ice Cream) This is a really good buffet as far as cruise standards go. A quick tip, there is a second Café Al Bacio on the port side of the ship as you enter the Café. Coffee only, they don’t have the specialty teas, but if you want a cappuccino or latte, you can get it right there. It’s also a full service bar. For breakfast the buffet does not really change. One thing I love at breakfast, and it’s my guilty pleasure on Celebrity, is the Fried Toast in the English Breakfast section. Add a slice of cheese, maybe a slice of ham, place a poached egg on top and you have a great egg on toast. For lunch and dinner, be sure to walk around the entire buffet at lunch and dinner as those do have some great variations. There can be some unique items are tucked away in a place you might not expect. Celebrity is known for the Indian cuisine in the buffet and it’s quite good. Not as spicy as you might get in a restaurant which makes it a perfect place to explore the cuisine if you’ve never had it. Throughout the cruise they will have theme nights to honor cuisines from Mexico, Italy, India and others. For the most part, breakfast, lunch and dinner, this buffet really hits the spot with outstanding dishes, with a few misses of course, like the pizza. Their dough still tastes like flour even after its baked. For salad, they have a very good salad bar, two actually, and most lunches I would put together a nice salad starting out at the salad bar and then adding either cold cuts or some of the hot meats to the top. You can make a great taco salad adding beef, onions and cheese sauce from the Mexican station for example. One day they had wonderful fajita style beef and I laid that on my salad. One area that you can really see the cutbacks from our first sailing 4 or 5 years ago to today is the cheeses, both in the buffet and all around the ship. Celebrity used to have a wheel of blue cheese out on the buffet for most all lunches and dinners. That was completely absent on this cruise except for the Italian lunch. And the cheeses that were out there, cheddar, provolone and others just didn’t have much flavor. They’re clearly using much cheaper cheeses than they used to and it really shows in the lack of flavor. Small thing I know, but the high-quality cheese is one thing that used to separate Celebrity from the other cruise lines. The desserts are VERY hit or miss, especially the cakes. They look great but oftentimes don’t have much flavor or they’re dry. One of our favorite desserts were found during “Mexico Day” when they had a dessert bar of churros, tres leches cake and other Mexican desserts. Those were great. The free ice cream is not bad and you really can’t complain about it because it’s free. Read Less
Sail Date September 2019
We chose to go on this cruise due to the ports. It was harder to get to than a Florida cruise flying to San Juan. The ship is beautiful. I love the 5th floor promenade floor The whole ship was very clean. the public washrooms ... Read More
We chose to go on this cruise due to the ports. It was harder to get to than a Florida cruise flying to San Juan. The ship is beautiful. I love the 5th floor promenade floor The whole ship was very clean. the public washrooms were so clean someone must just stay there and clean all day. Our cabin was amazing. We had a 12th floor panoramic ocean view. With only 30 feet to the outside deck we did not even is the balcony and the view we had was second to none. The main dining room food and service was excellent. Louis was our waiter and really made the dining experience excellent. The ports were amazing and since we have cruises so many times it was nice to go somewhere new. Now for the negative- I was not thrilled at all with the entertainment. I did not like the big productions, the skating show was OK, the comedians where good but overall did not like the shows. (compared to MSC Seaside and others) The activities where OK but very focused on the Spanish clientele. it was really the other guests that made this cruise only a 3 out of 5. I estimate that more than 70-80% of the cruise was from Puerto Rico. More Spanish than English. We have done cruises with MSC where announcements are made in 6 languages and I did not find that as annoying as the "loud" shouting Spanish constantly announced. The buffet was OK but being on any kind of restrictive diet really limited what you can eat. My biggest pet peave. saving chairs. There are signs up saying you can't save chairs but no one polices it. Prime chairs had a towel and flip flop on the chair for over 6 hours (that we were watching) and no one every came to sit there. On Celebrity you don't sign out chairs but you also lose your chair if you are not sitting on it (with your towel) there is staff picking up towels all the time. There is really no saving chairs. I wish all cruise lines would adopt this. Read Less
Sail Date September 2019
This ship was beautiful, decor, clean, several restaurant, all great. The staff, crew and service was top notch. Food was great everywhere we ate. The elevator system on the other hand is nightmare. If you push the button like 10 ... Read More
This ship was beautiful, decor, clean, several restaurant, all great. The staff, crew and service was top notch. Food was great everywhere we ate. The elevator system on the other hand is nightmare. If you push the button like 10 times it thinks there's more people so it comes quicker. But overall the engineer that designed that system needs a new job! Our cabin was an ocean view and very comfortable. The entertainment was great...and our cruise director Mike was awesome! Go to the Quest...it's late night, but ton's of fun. If you are easily offended not a good choice, but if you like to have some adult fun...take advantage of this event. Visit the wonderful IMAX Theater, they have a great selection of movies, a variety of show times and super nice theater. Also take advantage of the ships two floors of shops. I found several good deals with great choices. Read Less
Sail Date August 2019
18 of my family and friends sailed on 8/4/19 to 5 different islands to celebrate my mother’s and 2 of my Aunts 60th birthday. 14 people were first time cruisers. The entertainments, the food and the staff were amazing. We were all ... Read More
18 of my family and friends sailed on 8/4/19 to 5 different islands to celebrate my mother’s and 2 of my Aunts 60th birthday. 14 people were first time cruisers. The entertainments, the food and the staff were amazing. We were all pleasantly satisfied with everything and looking forward to future cruise with Royal Caribbean. We missed our tour in San Juan, I contacted the executive office after Customer relations tried to give me a hard time for my refund. The office responded immediately and set up my refund. Excellent customer service on and off the ship. After the kids were in bed, we went out passed midnight almost every night enjoying the night life. The pizza restaurant was delicious, myself and kids enjoyed every slice. Our Waiter Florentina and her assistant went out of their way to take care of us. She found us sits in the crowded Windjammer for breakfast. I would recommend more varieties on the menu in the main dinning room. Also, more entertainment for the kids, we attended the kids disco on the 14th floor which started at 7:15 during dinner time. By the time we finished dinner and went up, it was almost over. The lady on the first day was interactive with the kids however, the guy on the other day just played music with couple of hula hoops and ballon laying on the floor. Both ended at 8:00 pm and 7:45 respectively. I will recommend this cruise line and ship to anyone looking for a great vacation. Read Less
Sail Date August 2019
We chose this cruise because 3 of the 4 ports we have never visited. The ship was very accommodating for our needs. We enjoyed everything the Horizon had to offer! We really enjoyed the ease and convenience of the smart elevators. The ... Read More
We chose this cruise because 3 of the 4 ports we have never visited. The ship was very accommodating for our needs. We enjoyed everything the Horizon had to offer! We really enjoyed the ease and convenience of the smart elevators. The entertainment was amazing! I certainly understand why Carnival is named the fun ship! There is something to do every minute of the day for all ages! Our dining experiences were awesome! Our first time dining at the Fahrenheit Steak House was an amazing experience from start to finish! We also enjoyed the ease and safety of our excursion. We purchased the UTV excursion in Aruba. The experience was amazing and the tour guides we had were also amazing! We highly recommend this tour! It's a great way to see Aruba, there are plenty more amazing excursion for this Island, but this is the one we selected! Happy Cruising! Read Less
Sail Date June 2019
This was a very relaxing cruise -- mostly stayed on the ship as I've been to the Caribbean's many times. I was very disappointed with the food. I am a picky eater but normally when cruising I stick closely to the Blue Iguana ... Read More
This was a very relaxing cruise -- mostly stayed on the ship as I've been to the Caribbean's many times. I was very disappointed with the food. I am a picky eater but normally when cruising I stick closely to the Blue Iguana Cantina Burrito bar. That didn't work out so well as the shrimp was very salty. Needless to say, that was off my list for the duration of the 8-day cruise. Overall, I thought the food was poor. The customer service was poor as well. I realize that it can get difficult, I feel, with the staff. Having back to back cruises to tend to and having to keep that godforsaken smile plastered on your face at all times -- I understand that. Thank God for Guy's Burger Joint. I normally don't eat hamburgers but did in this situation. The hamburgers are superb. I ate one everyday. But as far as Carnival Magic, that has gone down as the worst Carnival cruise ship for food and customer service. I did have my gratuities returned, which is a first for me. Read Less
Sail Date June 2019
We chose this cruise because of the ship’s ratings as well as the itinerary. We could not have had a better time. Getting on and off the ship was a breeze. The food was all AMAZING. The staff all around the ship were friendly, outgoing, ... Read More
We chose this cruise because of the ship’s ratings as well as the itinerary. We could not have had a better time. Getting on and off the ship was a breeze. The food was all AMAZING. The staff all around the ship were friendly, outgoing, and helpful. We ate in the dining room for breakfast and dinner each night. Not only were the food choices perfect, the whole dining experience was exceptional. We fell in love with 2 pairs of wait staff so made sure to ask for their sections as we had chosen anytime dining. One group was David and Woody and the other was Peter and Sovi. The anytime dining worked out well for us and even with requesting wait staff, we never waited longer than 10 minutes. It was so nice not having to adhere to a specific dinner time. The ship is so clean and well maintained. Everywhere you go, you see someone cleaning and/or doing some sort of maintenance around the ship (painting, fixing, etc..). Comedians were hilarious, also enjoyed the cruise director. We loved the Love and Marriage show as well as the Quest. There was always something to do and you can stay well informed both on your app as well as with the daily newsletter you receive. We decided to get the drink package after much debate and I would definitely do it again. We never had a problem getting a drink. Some of the bars are more crowded than others but we never waited more than a few minutes at any of them. There are tons of bars around the ship so we found a few to frequent and the bartenders get to know you and what you like which is so nice. Take advantage of the BBQ lunch when it’s open, DELICIOUS! We had a balcony room, our steward always had it so nice and clean for us. The bed and pillows were super comfortable and trust me, I am picky about that. The ports were fun, do your research though as that’s something I wish we had done prior as we didn’t do as much as we would have liked to while ashore and excursions do sell out so don’t wait if you see something you like. On the first full day at sea the cruise director does a morning show that tells you about each port and some of the available excursions which was very informative. I really can’t think of anything negative to say as we had such a fantastic time. We are already looking at cruises for next year!! Read Less
Sail Date June 2019
My wife and I had been trying to get to St. Lucia for two years due to the last hurricane. The Fascination is an older ship and smaller than others, but we found it to be very clean and easy to embark and debark. Both were very smooth and ... Read More
My wife and I had been trying to get to St. Lucia for two years due to the last hurricane. The Fascination is an older ship and smaller than others, but we found it to be very clean and easy to embark and debark. Both were very smooth and we used Faster to the Fun. The ship was very easy to get around and our cabin to our liking with a balcony. The one thing I missed was having a refrigerator and couch. Carnival has definitely cut back on their wait staff and it showed in the amount of time it took to serve only four people at our table the first night. The food was good but we found the side dishes to be lacking. Our cabin steward “wayman” was incredible and kept the room spotless and always greeted us by our first names. Kudos to our fabulous Cruise Director and the staff in the Alchemy Bar. I tested the bar with a prickly pear margarita and they came through, even without using a true prickly pear. The ports was the main reason we chose this cruise. We arrived in San Juan a day early and stayed at Casa Los Cummins. Half way from the airport to Old San Juan at Coronado Beach. Great overnight stay. We had rain in St Thomas so we opted for a couples massage at the local dock. Trust me, this was the best hour massage my wife and I have experienced at $80.00 USD. They are twice that amount on the ship. We did a quick cab tour of St Maarten and enjoyed the history and their famous airplane landings over the beach. Book the Jeep Wrangler tour in St Kitts. It was great seeing the Island from a rustic view. The lookout where we say the Atlantic Ocean, St Kitts, the Caribbean Ocean, and Island of Nevis was breathtaking. We took the Land and Sea excursion in St Lucia. Do not take this trip if you are prone to car sickness. It traveled up steep inclines and hairpin curves,but gave a great photo opp of the Pitons. The bus took us to s powered catamaran and the party began. Be aware their is no alcohol served before your beach stop. After the beach stop the rum punch flowed and the music was loud. Sailing into Margot Bay was gorgeous. The food on the boat was fabulous. Focal port was Barbados and very easy to walk or taxi to town and explore. When you get off the ship , and go through the shops try out the local bar at $3.00 USD for their beer. If you enjoy the craft beer make sure to try Banks and 10 Saints. Final day was a sea day and plenty of activities to keep you busy. After 10 cruises we finally made it in the Love and Marriage show and was lots of good laughs Read Less
Sail Date May 2019
The rating is based on several Carnival cruises. This ship was the biggest disappointment in the Carnival Fleet. First, if you over 90, this is your ship. If your only cruising to become intoxicated, this is your ship. If you looking for a ... Read More
The rating is based on several Carnival cruises. This ship was the biggest disappointment in the Carnival Fleet. First, if you over 90, this is your ship. If your only cruising to become intoxicated, this is your ship. If you looking for a "fun" ship cruise, this ship misses it on all points. Carnival would need to build a canal into Disney World to make "the Magic" happen on this ship. Entertainment was lackluster at best. If your hooked on ear busting violins as your entertainment with a three song repartore, this is your ship.The highlight of the cruise is watching the big screen movies for entertainment, or getting so smashed you forget who you are where you are at. The casino, management does not exist as well as the casino host. Only offers slots so tight, it makes the virgin Mary look loose. You will need a lung transplant from the second hand smoke. Even the non smoking machines look like a coal burning power plant. If you're a gambler, you will notice a high percent of machines out of order. Never again, will we go on another Carnival gambling cruise offer! The buffets on a ship this large with this many people is a joke. One side open, where you will visit the deli more than the buffet. The selection makes The Old Country Buffet look like a 5 star diner. The famous "Carnival Swirls ' (ice cream, really frozen yogurt) goes unstocked or broken down more than they are up and running. Now the positives, our cabin steward was awesome, but with ship this size, it's sad he is the only one I can comment on. If this is your first cruise, it's only up from here. Read Less
Sail Date May 2019
We were so excited to celebrate our 25th wedding anniversary without the kids. We flew into Puerto Rico and did a Southern Caribbean on the Fascination. We brought a suite so that I could soak in the tub to ease my pain. Our cruise ... Read More
We were so excited to celebrate our 25th wedding anniversary without the kids. We flew into Puerto Rico and did a Southern Caribbean on the Fascination. We brought a suite so that I could soak in the tub to ease my pain. Our cruise started on May 5th. It was a busy day and we retreated back to our cabin after dinner. I wasn’t feeling well so I decided to take a hot bath. As the bath was filling we found that water to be pumpkin orange. We called down and they sent a plumber up. He explained that they filled the tanks in San Juan and said the hot water would run clear. He asked us to keep the hot water running so it would happen quicker. On day 2 am the water was the same and we again notified guest services. They assured us it would be fixed upon our return on the ship. When we got back the hot water was the same. After we retreated back to the cabin for the night we received a letter from Customer Service wanting to speak with us about the assistance we received from maintenance. I called down and the service rep who answered my call asked if we were satisfied, I said no because I was still unable to take a bath or shower (Leon was filling the tub with hot water while I was on the phone) because the water was contaminated. She started yelling at me saying she was personally was in our cabin and the plumber has the water running clear. I told her she was welcome to come up with the maintenance dept to see the hot pumpkin colored water that was on our tub. Within 10 min they we all in the cabin once again. They looked at the water and said it was safe. I asked if they showered in water that looked like ours. They left. Day 3 by now we needed a shower. We got up ran the water and again contaminated. We missed our shore excursion and I wasn’t feeling well so we stayed. on the ship. We received another letter under our door. The guest service manager wanted to speak with us. They all came up at 600 pm. We filled the tub and they saw how bad the water was. We told them we are bathing out of the sink with bottled water because the water was contaminated and it was making us itch and made our hands hurt! (we had to wash our hands in the water thru the day) They assured us they would get a handle on things and get back with us. I also showed them the balcony during this meeting. After dinner we went back to our cabin and people were in and out until 11 pm. They asked if they could paint the balcony we said yes and that never happened. On day 4 I called and told them I was still unable to bathe in our cabin, I was screamed at and told once again our problem had been resolved. I said thats funny because I am looking at our tub filled with hot orange water, much darker than any previous time. We went off the ship for a couple hours and came back because I wasn’t feeling well. I needed to soak in the tub so the pain in my ankle could get better. After dinner that night I asked for the plumber to come look st the hot orange water that I had just filled in the tub. They sent the plumber back up. He turned on the sink faucet and filled a white paper cup with cold water and said look the water is clear. He extended the cup of water to my husband and told him to drink it.. My husband angrily said no and told him to drink the damn water. The plumber said there was no way he would drink the water. My husband told him he was clueless. The plumber was standing next to tub that was filled with dark dark orange water. We agreed the cold runs clear but the hot is contaminated. He got extremely mad at us and started screaming: YOUR STUPID AMERICANS you only want want want want something for nothing. Leon asked him to leave immediately after I got upset feeling extremely unsafe. We asked for nothing but clean safe water. For the last 4 days the only thing we asked for was clean safe water to bathe in, After feeling threatened we were hesitant about allowing people in the cabin. We have never been referred to as stupid Americans. On day 5 we received a phone call from guest services telling us they wanted to give us $150.00 for our inconvenience. I said no I want clean safe water. Then I received another call offering us $300.00 I just hung up the phone. Within 15 min the guest services manager came to our cabin and asked us what would keep us quiet the remainder of the cruise. I told him clean safe water. He said obviously that can’t happen. I simply said if you can’t provide the services we paid for than the answer is simple, I want to be reimbursed for our cruise. He told us that was an impossible request. He reminded us that we were the only guests complaining on ther entire ship. (Later after asking several guests and staff members if the had stinky pumpkin orange water we found out it was many including staff cabins). He reminded me thar he offered us the keys to a cabin 49 down from ours to shower in. I told him when he gave us those keys it was to long of a walk for me. My husband went down for a shower and the water there smelled worse than ours did (ours would make you gag). I also reminded him staff members were in and out of our cabin day and night from day 1, sometimes without knocking. Giving us different reasons why the color of our water was not clear. Giving us False hope each day. I reminded him We were unable to use our balcony as well. Anytime you went out on the balcony the condensation from the roof dropped droplets of rust on our clothes half of the clothes that we took are ruined from rust stains.. If you wanted a good case of tetanus all you had to do is come on our balcony. I sternly reminded him WE NEVER ASKED FOR ANYTHING WE DIDN'T ALREADY PAY FOR! I shouldn’t have to wash in the sink with bottled water for 6 days while staying in a grand suite. Supposedly the best rooms on the ship. The water has my skin on my hands inflamed and raw. That was the last time we heard from him or any other staff member was on day 5. Today I was contacted by someone in Miami who informed me that she had the crew members report and pics. She informed me the water we claimed fo be orange and contaminated looked crystal clear to her. I was floored. I explained the cold water was clear and they took pics of the cold water. We watched them fill the tub and sink with cold water and take The pics. I explained the pics I submitted were taken everyday morning and night. I asked what compensation was given? She stated we received a $915.00 on board credit. I had no idea that this happened. We did not ask for it. That was the first I heard of that. No one on the ship spoke to us about that nor did we agree to it. I told her I wanted to escalate our case higher than her. She stated “THE PRESIDENT OF CARNIVAL AUTHORIZED HER TO TELL US OUR CASE WAS CLOSED”. She informed me we would not see any further compensation. So by compensating us does that mean the staff on the ship and the president of Carnival admits fault? Do they agree the water was contaminated and we were unable to use what we paid for? We took a water sample and sent it off to a lab to Be analyzed. Can’t wait for that to come back. We wanted nothing but clean water. Then the last time the plumber came to our cabin we were threatened by him and felt extremely unsafe for the last two days of our cruise. My dream vacation was turned into a nightmare that won’t end. I Read Less
Sail Date May 2019
We chose Freedom of the Seas because we love St Maarten but had not seen the other ports, it was perfect for us. We did not get a chance to stay in Puerto Rico (where it departs from) but we heard so many great reviews from other guests, I ... Read More
We chose Freedom of the Seas because we love St Maarten but had not seen the other ports, it was perfect for us. We did not get a chance to stay in Puerto Rico (where it departs from) but we heard so many great reviews from other guests, I wish we had! We stayed in room 7608. The stateroom attendant was wonderful, I had no issues with the bed and the balcony was great. Port side so there was lots to see on port days. My only issue here was the royal promenade was only 2 floors below us. The late night parties were loud! So after being at port all day, drinking enough to make the drink package worth it, and then going to bed early enough for the next port, we were so disappointed in RC. They do everything so much better than this, the bass was so loud it just thumped until the parties ended. I was sorely disappointed in this. We finally decided to spend that time in the hot tub (open 24 hours) which was empty, because we aren’t parties and had no interest in joining. This was the only way we got through it and I would prefer to not have had to “just get through it”. We did a 3 night specialty dining plan. Then booked The Chefs Table for our actual anniversary which was the Saturday night at the end of the cruise. Choose Grille-my husband loved it! I don’t eat steak. So I ordered fish. There was nothing spectacular about that but he raved on and on about everything. Order the steak and enjoy it! He sure did. Giovanni’s-oh my gosh! So yummy. The food was fantastic, the service even better. We ended up eating here twice (paying for the second outside of our dining package) because it was so good. Sabor- this was typical Mexican food. I wasn’t impressed and would not do it again. It was good but so is the MDR and that is at no extra cost. I can’t give a review on The Chefs Table. We were looking forward to this so much. Our reservation was at 6:30. At 5, they told us they didn’t fill the table and cancelled. Had I known that was a possibility I definitely would not have booked it! Since it was our last night, we now have to fight to get our money back because we didn’t spend 2 hours at guest service the last night on our anniversary. Booking Giovanni’s was difficult and we couldn’t get in until 8:30 because of the short notice. I will never book this pricy meal again knowing that it’s not popular and they won’t do it, if not booked. Disappointing. MDR-it was wonderful. We had no issues getting a table for just the 2 of us during my time dining. They were very willing to accommodate. I was very nervous reading reviews that everything was in Spanish. This is NOT the case. Everything is in English and then repeated in Spanish. Even the game shows were English and later that night Spanish. There was a lot of culture differences coming out of Puerto Rico vs Florida but RC does a great job to accommodate all. I never felt like I was out of place or unwelcome. In fact the opposite. Everyone was unbelievably kind. More so than any other cruise we have ever done. Aruba-we did the kukoo kunuku bus to palm beach. Had a great time and would do this again. We are a restaurant right on the beach and had fresh fish. It was a great experience. You could get a taxi and spend more time there as the bus limited your available beach time. Curacao-we did a beach by boat tour and will definitely do it again. Was wonderful! Bonaire-I think next time in Bonaire I would get off the ship and go snorkeling on my own. We did a 4X4 expedition. It was so informative and beautiful. Since we have done it once I don’t think I’d need to do it again. St Maarten-just get off the ship, jump on the water taxi and get a chair on the beach. Water taxi $7, chair $10 with free WiFi. You will be surrounded by food and shops and my favorite beach! The entertainment was tricky. All of the shows were during dinner time or late at night. We did see the headliner and a few game shows but I was a bit disappointed with how hard it was to try to schedule simply because of timing. We did an anniversary package and our room was decorated so cute! My husband did a shoutout to me on the morning show and afterwards they sent us up a bottle of wine. What an awesome touch. Plus each night they sang to us and gave us cake to celebrate. The crew is simply amazing. I would say overall don’t miss this ship! It is not as outdated as some say. It’s smaller sure than others but the experience was worth it! Order a frozen Mojito when you get on (virgin or with rum) and enjoy your trip! In fact...take me with you?! Read Less
Sail Date May 2019
Loyal TO RCCL, Overall great cruise, weather outstanding, arrived the day of cruise with no problems, no waiting to check in. Other reviews complained about the food and lack of variety. The windjammer was great, had a huge variety of food ... Read More
Loyal TO RCCL, Overall great cruise, weather outstanding, arrived the day of cruise with no problems, no waiting to check in. Other reviews complained about the food and lack of variety. The windjammer was great, had a huge variety of food to pick from, Sorrentos pizza was ok for a snack as was the Cafe. Main dining room was a disappointment for the main courses however appetizers, soup, salads, sides and desserts were all tasty! Cabin clean and spacious with plenty of room for storage. I love having a balcony and will never cruise without one! All excursions done through RCCL and did not disappoint. Sure you can save money by purchasing on shore but I’m on vacation and rather be safe than sorry just to save a couple of bucks . Used the self assist disembarkment for the first time after 12 cruises due to flight leaving at 10:30 am and was such a breeze I will definitely do it again. Was at the airport by 8:00 and seated at the gate by 8:20! Read Less
Sail Date May 2019
The ship overall is impressive. Food was great everywhere Gained 10 lbs in 7 days. I couldnt resist... For my husband's BD we ate at Chops grill. Delicious. We got free BD cake, free beer and wine at the end. If you dont know which ... Read More
The ship overall is impressive. Food was great everywhere Gained 10 lbs in 7 days. I couldnt resist... For my husband's BD we ate at Chops grill. Delicious. We got free BD cake, free beer and wine at the end. If you dont know which wine to choose, let them do it for you. Wont be disappointed. Staff is very friendly and helpful. Stairoom with balcony is spacious and very clean. Evening entertainment is ok. Could be better. Only problem with this ship I think is lacking a big adult pool. There is nowhere to swim in adult only part. 12th level of outside area is full of chairs under direct sun. No shade. No pool. No people. Not utilized at all. Overall, we had fun and enjoyed cruising with Freedom of the Seas. In Curacao we went to Avila beach hotel and obtained $10pp beach pass. Great place, delicious food and drinks. In Aruba went to Arashi beach, there is not windy at all, we loved it, then snorkeled on catamaran with Aruba Watersports on Palm beach. It was great.. in St. Kitts we took Rose and Jim island tour as recommended. Rose dropped us off at Reggae beach and picked us up in 3 hrs and took back to the pier. Great. At the pier just ask for Rose. Everyone knows her. In St. Thomas we took island tour with drop off at Emerald beach. We took taxi for $4 pp back to the pier. Great. Read Less
Sail Date April 2019
Older and smaller ship. But unlike other reviews, we enjoyed the smaller ship. Didn't really pay attention to the age problems, hey we were on vacation. Ate in Dining room every night food was great, service was top notch. Elizabeth ... Read More
Older and smaller ship. But unlike other reviews, we enjoyed the smaller ship. Didn't really pay attention to the age problems, hey we were on vacation. Ate in Dining room every night food was great, service was top notch. Elizabeth was our server and we asked for her every night. We did the anytime dining, only had to wait for a table the elegant night. Very busy itinerary with only 1 sea day and islands every other day. Went to the shows every night. Very entertaining, but people these are not Broadway shows, lower your expectations and enjoy yourself. Had an outside cabin with a full window, not very large but comfortable. Did Mud bath excursion (waste of time and money) and airplane beach (good but not worth the money). Pizza was just ok. Guy's burgers were great and the mexican was great. Casino has very modern machines. All in all a great trip. Read Less
Sail Date April 2019
While I realize that this is an older ship and the prices are cheaper than most cruises, this shop was very disappointing. It is very ugly and outdated. The whole ship smells like sewage. One particular day, there was actually brown water ... Read More
While I realize that this is an older ship and the prices are cheaper than most cruises, this shop was very disappointing. It is very ugly and outdated. The whole ship smells like sewage. One particular day, there was actually brown water in all of the toilets thru out the ship. The entire ship is very dirty and not maintained. The “shows” and “entertainment “ were sub optimal. Food on buffet on Lido deck was actually gross. Dining room food was not great either. Guys burger joint and the deli were good. Ice cream was good. The captain did not keep the guests informed at all. We have sailed on 13+ cruises and this by far was the worst one. It seems carnival has cut back on many things, or at least that was the case on this sailing. The ports however are AMAZING! My suggestion is use another cruise line if you want a nice vacation. Read Less
Sail Date April 2019
This was my 2nd cruise on the Summit (first was December 2018 pre-revolution) and we were excited to see all the changes. Embarkation was quick and easy. I’ve been on over 50 cruises and in addition to the quickest embarkation of ... Read More
This was my 2nd cruise on the Summit (first was December 2018 pre-revolution) and we were excited to see all the changes. Embarkation was quick and easy. I’ve been on over 50 cruises and in addition to the quickest embarkation of all, this was my favorite cruise! We arrived at the port at 1 pm and we were having our first cocktails by 110 at the Sunset bar. We appreciated the opportunity to drop our carryon luggage at our beautiful cabin immediately upon boarding We had an Oceanview cabin on deck 2 and it was really nice. Last time I was on the Summit I had a Aqua Spa stateroom and we really didn’t care for Blu and found the Spa to be to small and busy. Post revolution it is now even smaller so I just stayed away. The food on the ship was overall very good. We ate in the Cosmopolitan most nights and the Oceanview Cafe twice. While the new Oceanview Cafe is bright, beautiful and sparkling...the food was good but they need to be more creative. It was way too repetitious. What happened to different themes every night in the buffet? For the most part it looked the same daily but again, it tasted good but just got boring real fast. Sorry Oswald F and B Mgr. Spice it up a little Cosmopolitan had very good food and excellent service from Vicky the Sommelier and our wait staff. Colin the beverage server in Cosmopolitan was a rock star. All service was amazing including Oceanview Cafe. Bar service poolside was great. By Zejda and all the waiters was awesome! Entertainment was really good. John the comedian was really funny, game shows were fun and silent disco was a hoot as always. We were lucky to see Uptown again on this ship..they are super talented young men and their show was the best of the whole Cruise. We were disappointed that Patrick the Cruise Director was moved to Equinox on the day our ship sailed. He is such a great guy. Dan the CD from the Equinox was the CD for our sailing. His staff was terrific! Bennie and Manuel were truly outstanding. Manuel was promoted to CD on the Millennium so he left during our cruise. There seems to be a lot of shuffling around on Celebrity these days. Capt Charis was delightful! We were thrilled to be invited to have dinner with him and his lovely wife Elina. It was a wonderful evening that we will remember forever! Anishika Boodhun was Captains Club Hostess and she was such a pleasure to meet. Our Cabin Steward, Shannel did a great job keeping our cabin spotless daily plus she was so friendly and welcoming. Overall the cruise was fantastic! The ports were all great. Read Less
Sail Date April 2019

Find a Cruise

Easily compare prices from multiple sites with one click