Paid for services not provided. The whole week the food was cold 95% of the time, fries cold like they just came out of the fridge, no options for food allergies or representatives did not understand, advertised room service but no one answered. I got sick the first day as food representative told me food was gluten free and turns out it was not. Days on port were cut hours and excursions ...
Health:
Two old ladies went on this cruise and had a great vacation! We are seniors and my friend's husband attended a family wedding on the other side of the country while we sailed the seas. We were concerned about CoVid but decided to trust HAL's commitment to health. We were not disappointed. We wore our masks throughout the cruise, everywhere, except when eating, drinking or in our ...
We chose this short cruise to discover if we liked the Pinnacle Suite before we booked a longer voyage. While spacious and well laid out, the hot tub and music system were broken and unusable. Our friends booked other staterooms and we planned on using the Pinnacle suite for hosting. It's a shame when paying a premium for accommodation that such key amenities are not functional.
The staff ...
Princess was totally not ready for this cruise. To begin, there were customers standing outside for 3-1/2 hours in order to get to the check-in area. Once on the ship, there was not enough staff or trained staff to handle the 2,552 passengers. Waiting in line was a daily experience in many areas. Poor execution of excursions - not prepared, not researched and definitely overpriced. ...
Pros:
1. Ship is laid out nice
2. We had a mini suite. The bed was very comfortable and so was our suite. We would have preferred a "private" balcony. Ours did not have a ceiling.
3. Our stateroom attendant did a great job.
4. All the staff was very friendly.
5. Disembarkation went well.
6. Liked being able to order drinks from anywhere (albeit they took some time to get to ...
This cruise was chosen because it departed from my home city; I am a disabled senior and traveling is difficult. I have stage 3 cancer treated with radiation which makes standing very difficult/painful, and I am vegan. Additionally I have Coronary Artery Disease.
Princess assured me that they would be able to accommodate the needs of my disability as well as my dietary needs, and Princess ...
Princess has relaxed their Covid protocols in the past 2 months, with predictable results.
We cruised on the Ruby to Hawaii in February. In addition to requiring a negative test taken within 48 hours of boarding, they also did a rapid test on ALL passengers at the pier before boarding. Passengers were again tested a few days into the cruise. On the ship, social distancing was maintained with ...
My previous Princess cruise was so great, I booked my next right away. I honestly didn’t care where. Like the last, it was amazing.
The problems didn’t arise until the last day. I used a low-limit credit card for my onboard expenses (zero foreign transaction fees). An unanticipated number of unsettled authorizations put me “over limit.” I received a call in the morning of disembarkation and ...
We were "snow. birds" returning to Seattle from S. California and chose cruising as an alternative to driving from Palm Springs to Seattle. The costs were comparable to driving and sightseeing for six days. But the plane is less expensive.
We had a perfect port call on Catalina Island and rented a golf cart there for touring.
We had two port days in San Francisco and toured Alcatraz - a ...
Sad to say our recent 10 day cruise on the RMS Ruby Princess was not up to par and will be our first and last experience with Princess. We were with a large group of seasoned Princess cuisers and they were extremely disappointed by this experience. We did not know what to expect, but, based upon feed earlier feedback from them we expected Princess to be on par with lines such as Holland and ...