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1 North America River Romantic Cruise Reviews

This was our 3rd AQ cruise and a major disappointment! The food was awful, not even truck stop quality. the pastries and bread were store bought instead of home made. the sauces/gravies were congealed in an unappetizing glue when served. ... Read More
This was our 3rd AQ cruise and a major disappointment! The food was awful, not even truck stop quality. the pastries and bread were store bought instead of home made. the sauces/gravies were congealed in an unappetizing glue when served. they ran out of earl grey tea. most of the waiters were surly and inattentive at best. we came for lunch one day, waiters standing around, no one offered to seat us. one waiter was at the salad bar scooping up salad fixings into a plastic bag with no gloves on. finally we seated ourselves at a table by the window and went through the buffet line. as i picked up my fork to start eating, a waiter came by, said 'this table is closed', took away my silverware and glass and left me sitting there! at the captain's receptions, the snacks offered were STALE croutons topped with very nice salmon, but the salmon couldn't make up for the stale bread. and the weirdest thing was that the waiters poured bottle after bottle of champagne, walked around with trays of champagne, but wouldn't serve it, and when the hour was over, they poured dozens of glasses of champagne into the garbage! we ordered a baked potato several nights and got that awful "been on the hot tray for hours" gluey textured insult to a properly baked potato. ordered a steak one nite, purportedly a new york strip. they were obviously out of steaks and had cut a thin slice off the brisket they were serving as pot roast that night. tough as leather and as thin as a pancake! there was a nice omelet/waffle station at breakfast but the cook/waiter hadn't changed his uniform all week. it was disgusting! NOT what one expects when you spend $700/day on a cruise! The tours were ok, but not nearly as interesting as on the st paul to st louis or the columbia river cruise. the entertainment was lively but not great. the banjo player mistakenly thought he was tremendous but he was VERY mistaken. the jug band was the only really good entertainment. more appropriate would have been a single or duo playing acoustic guitar and banjo and singing songs and ballads of the river. the riverlorian was great. his lectures were a 'don't miss'. i would not book a cruise with the AQ again. i don't know if they're fixing to go bankrupt and cutting costs or what but we left feeling insulted rather than pleased and relaxed from an enjoyable cruise. the other couples at our dinner table agreed that the cruise did not meet their expectations and they would neither go on another nor would they recommend the AQ to anyone. Read Less
Sail Date November 2015

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