Second time sailing with Amawaterways, and of course it was a delight. The cruise manager made it really special as well as the hotel manager, his staff and the captain and crew. I wish I can name each one of them and thank them individually. Had been in over 15 cruises, but Ama does it differently. Great itinerary, great excursion options, super meals and attention to detail. By the ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, thank you for your review. It was a pleasure to welcome you back on board your second AmaWaterways river cruise, and we are touched that you celebrated Thanksgiving with us as...
Ship is badly in need of an update and suffered numerous mechanical and scheduling issues on the 10 Night Spain/Portugal trip.
Staff did their best but seem to be significantly under-staffed compared to pre-Covid levels so service siffers. Persian Garden was only 25% operational and priority embarkation seems to be only available at beginning and end of cruise.
The cost of the Retreat is ...
Cruise had a great itinerary and we thought Celebrity was a step up from our traditional RCL cruises. The ship Infinity was in rough shape.
Cabin was noisy, we were woken many morning s at 6 am from crew making noise above us. AC and heat were difficult to control
Day 2 - The ship had severe problems with power on the 2nd day causing them to shut the ship down for about 6 hours for repair. ...
The cruise was meant to be a relaxing break and booked a Concierge cabin that was partially obscured.
On boarding we were left to our own devices, no assistance in finding our way to the cabin and when in the cabin no information on or where the welcome aboard lunch was being held. The concierge cabin was no different to other standard balcony cabins. The glass in the veranda had a crack ...
This was our 8th river cruise however the only three were in France on Uniworld and because the other cruises involved small ships there isn’t a good comparison (the Viking Vietnam was outstanding).
We chose this because we had never been in Bulgaria or Romania and like wine! Except for Hungary our earlier experiences were in Yugoslavia in the 70’s so nice to see what had changed.
Other ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, welcome back from your recent travels. We appreciate you taking the time to share your honest feedback from your journey on board AmaVerde. We sincerely apologize if the noise...
I chose this cruise as it was at the right price and offered a chance of some sun before the onset of winter.
Embarkation was very efficient and no delays from port arrival until boarding Ventura.
I requested Club dining on first sitting but was allocated freedom dining of which I dislike but I paid the Saver fare rather than Select so no complaints.
For me I always prefer to have the ...
Even if the weather was not ideal we had a blast. All the crew members were fantastic. The meals are just delicious and so well presented. Our cruise director, Betti, was amazing. During our cruise, one of the lock broke down and she was able to reorganized all the excursions on a very short notice, all this happening on a Saturday. High five to Betti. All the waiting staff in the restaurant or ...
Response from SocialMediaA, Coordinator, Social Media
On behalf of all of us at AmaWaterways, thank you so much for leaving such a wonderful review! We each take pride in our pursuits to provide an unforgettable experience for all our guests. We...
Sail Date: November 2023
Cabin Type: Stateroom with French balcony and outside balcony
This was our first river cruise. Cruise ship super tacky. Decor very off putting . We were disappointed with the rigid schedule . The tours we tried were not very good. Dinner menu great but only one choice of when to dine. We would have prefered more flexibility, like a more casual dining option. The so called included ‘ Premium wine ‘ was very poor. I mean it is a French river cruise but the ...
We booked the Paris & Normandy Cruise on 4th November 2023 after attending a very professional presentation at our local travel agency. I was impressed by the Scottish Business Development Manager's assurances that AmaWaterways always delivers an excellent guest experience.
Although disappointed that there were several fairly significant changes to the original itinerary published in the ...
Response from SocialMediaA, Coordinator, Social Media
Dear valued guest, On behalf of the entire AmaWaterways family, we sincerely apologize for the disappointing dining experience you had with us. We have informed our Customer Relation team of...
We chose this for the itinerary to see more of Spain and Portugal. Infinity is an older ship but we're ok with that. Staff were all excellent. Entertainment was mixed. Will Martin was the highlight and performed on two nights. The female violinist was good. We walked out of the male violinist. We also walked out of the magician/comedian who did old routines and wasn't funny. The entertainment crew ...