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18 Canary Islands Romantic Cruise Reviews

My first ever cruise, people telling me once I’d been on one I’d be hooked for life, I was there to be wowed and impressed. I did realise this was at the cheaper end of the cruise market, but as a long time TUI sensimar customer I ... Read More
My first ever cruise, people telling me once I’d been on one I’d be hooked for life, I was there to be wowed and impressed. I did realise this was at the cheaper end of the cruise market, but as a long time TUI sensimar customer I still had high hopes and ignored comments about it being Butlins on sea. The boarding and transfer process all went well, and we found the overwhelming members of staff excellent. Yes the ship is dated, but our outside picture window cabin was surprisingly spacious, and cleaned twice a day. Most of the common areas were fine though the pools are not at all inviting. The meals were a mixed bag, breakfasts weren’t too bad, and the Orion Restaurant was of a reasonable quality. However the buffet meals in the Lido/Sirens restaurants were not so good. Everything looked appealing but most dishes were bland and tasteless, devoid of any seasoning or even salt n pepper. I recall what was described as Beef Vindaloo, yet it tasted like a casserole and could not even be described as a mild curry. Pasta dishes and many of the soups were also bereft of flavour. The entertainment was also a mixed bag, the 10 young people who form the Broadway team are highly professional as was the stand up comedian, however it’s a different story in the Medusa lounge where the Butlins reference emerges. Third rate Kareoke, childish quizzes, and worse of all encouraging people to do the Okey Cokey, having said that there were many stereotypical heavily tattooed lager swilling people who seemed to be enjoying it. Call me a snob, but this is far to Chavy for me Andy the reason I wouldn’t book again with Marella. Read Less
Sail Date November 2018
NORWEGIAN SPIRIT 10-DAY SPAIN AND MOROCCO JANUARY 4 TO 14, 2018 We have taken over 30 cruises on various cruise lines, the majority of them with Norwegian Cruise Line. We choose NCL because we like their freestyle approach since ... Read More
NORWEGIAN SPIRIT 10-DAY SPAIN AND MOROCCO JANUARY 4 TO 14, 2018 We have taken over 30 cruises on various cruise lines, the majority of them with Norwegian Cruise Line. We choose NCL because we like their freestyle approach since it means we don’t have to carry suits and ties for formal evenings. It also means that we are free to dine at the time of our choice and we can have a table for two or share with others if we choose to do so. The other cruise lines offer similar, but cannot deliver as easily as NCL because a freestyle approach is difficult for them to manage as they prefer two fixed services where guests always have the same table and the same wait-staff. The ship Norwegian Spirit is the smallest and oldest ship in the NCL fleet. The ship was originally part of Star Cruises and operated under the name Star Leo. It was a gift from the then CEO of Star Cruises to his wife and served its early years on itineraries in Asia. This explains the decor. On boarding the ship, we saw life-size terra cotta warriors and gold dragons as well as oriental panels in black or gold with flower motifs. Until we learned its history, we thought Norwegian Spirit had been decorated in Asian fashion because it was scheduled to go to Asia. Not so, and in my opinion the ship should be dry-docked to have its decor and carpetting updated to something more modern and much more neutral. The stateroom We had a balcony stateroom (11630) with one of the smallest balconies I have ever seen on a ship. It was impossible to sit comfortably to watch the sea sail by. The chairs had to be placed to face each other, which meant turning your head to look out at the sea. This was not very comfortable. The room was smaller than we expected. It was decorated well enough. The bed was comfortable and we had a sofa. There was a table with one chair opposite the sofa. The table was held a tray containing a small coffee maker, 2 cups and a supply of coffee and tea, sugar and powder creamers. The table was too crowded by the tray to be used for writing or any other function. Instead, it became extra storage space for wallets, watches and coins. I suppose the original function of this furnitre was a make-up table. There was also one night table on which the phone, which took up most of the table space, was placed. A drawer and a shelf in the night table housed my book, tablet, and mobile phone. There was a shelf unit containing a mini-bar and another with a flat screen TV in a wall-unit type furniture. Between the two is where the ice bucket was placed, and the heat from the mini-bar melted most of the ice. The unit also contained 4 small drawers that did not hold much. We used them to store small items of clothing like socks and underwear. The closet had an adequate supply of hangers and had 5 shelves which were rather awkward to access. It had sliding doors which often became stuck and would not open or close. It was a challenging job to move them. I gave up and asked our stateroom attendant to fix it. The doors were held closed by magents, but in rough seas, teh doors simply slid open and closed while we tried to get clothes out. Our neighbours, who must have been partying all night, surely did not know to close the doors correctly because their closet doors slid back and forth all night. Quite annoying. The bathroom was a self-contained unit with separate shower unit and toilet unit on each side of the sink. Our stateroom attendant maade sure it was well-stocked with shower gel, hand soap and conditioning shampoo. The floors were non-slip yellow tile and the walls were tiled. It was nice, but dated. It could have used a modern touch. We had fresh towels every day. Dining We had several dining options, but we had most of our meals in Windows, one of the complimentary restaurants. On ports days, Windows was closed for lunch so we went to Raffles, the buffet restaurant. The food in each of these venues was well-prepared and tasty. There were always sufficient choices, even for a choosy eater like me. We have reached the Platinum Plus Latitudes Rewards level. This awarded us two complimentary dinners for two at the specialty restaurants with a main meal that cost up to $20US; if the main you choose if more expensive the upcharge is charged to your onboard account. The first ticket allowed us to dine at Le Bistro or Cagney’s and to have a bottle of wine with the meal. The second ticket permitted us to dine at La Trattoria or Moderno Churrascaria (but Moderno does not exist on the Spirit). We chose Le Bistro and La Trattoria. Everything we ordered at Le Bistro was excellent, and the service was top-notch. Unfortunately, I cannot say the same of La Trattoria. I ordered the penne appetizer. The pasta was overcooked, to the point of falling apart. The sauce was too salt, even though I had requested no salt through my special diet order. While the appetizer was too hot, the main was too cold. But the bread and the coffee were perfect! Service was adequate. We were quite surprised at the limitations on the specialty restaurants awarded to Platinum Plus members. On previous sailings with Norwegian, we had a wider choice of specialty restaurants. We could go to any of the restaurants for our meal and order any main on the menu, and any item with an extra charge was posted to our stateroom account. With each retaurant we had a bottle of wine from the complimentary selection. We found the change from this practice to be rather restrictive. I do not care for Cagney’s; it is a steakhouse. Moderno serves meat dishes mainly, and as I do not eat any red meats both of these venues are out if the question for me. Besides, my partner and I both like Le Bistro for the food and the atmosphere. You do not have to have a Latitudes status to try the specialtyrestaurants. The are open to all guests and willincur a charge per person that is charged to your onboard account. You can also reserve them through your MyNCL account or wait till you are on board to do so. You may purchase the Ultimate Dining Package (UDP) when you book your cruise. The UDP allows you to dine at a specific number of restaurants during the length of your cruise, and the number is determined by the length of your cruise. If you enjoy alcoholic beverage or sodas, you can also purchase the Ultimate Beverage Package (UBP) or the Ultimate Soda Package (USP). These packages allow to enjoy the drinks of your choice, served one at a time per person, at any venue where alcohol or sodas are served. We have never purchased either of these packages because we do not drink enough of either one to say itis a benefit. Those people we know who enjoy imbibing during vacation have told us it a real benefit for them. Since you cannot purchase alcohol on shore to bring onto the ship for your personal consumption, and now you can no longer bring sodas back on board, these packages seem to be the best way to enjoy your favourite drinks. NCL has even cracked down on passengers bringing back bottles of water from shore purchases. Not knowing the regulation about water (we knew about alcohol and sodas), we purchase bottles on shore. They were taken from us, even though we had drunk from them, and thrown into the trash. Instead, NCL wants you to purchase 1-liter bottles of water on board at a cost of about $4US per bottle. I absolutely refuse to pay this outrageous amount when I can buy a 2-liter bottle for less than 1 euro in some places. This is a wholely ridiculous practice. I understand about alcohol and soda, but water? It’s insane. Latitude Rewards When we first qualified for any Latitudes Rewards, one of the things we enjoyed was the free laundry service added to our level. It is a small thing, but it is important. Originally, we were told we could send laundry as often as we liked and that meant we could bring fewer clothes which translated into carrying a smaller suitcase. Now, we are permitted one bag per Platinum Plus member and only once during the cruise. This means carrying a few more clothes in a larger suitcase, and timing the wash so that it is done near the end of the cruise so that we have clean clothes to take home or for our stay in the city after disembarkation. Things have changed at NCL. It seems like NCL has cut back on its rewards programmes to loyal guests, and that makes the company appear cheap to me. Gone are the days when a box of Godiva chocolates containing 8 pieces was part of the rewards. That was cut to a box half the size, and now it has disappeared altogether. These were nice gestures from the company to welcome loyal guests back onboard another cruise, and it is sad that they have been stopped. We will consider NCL as an option for a future cruise, but they may not be the final choice. The staff are the main reason we return. They are wonderful, friendly and hard-working people. Other considerations, such as itinerary and costs, will go into the mix. And if we cannot have freestyle on another line, there is always the buffet for our meals. Read Less
Sail Date January 2018
This was our first cruise with TUI / Marella and TBF i can only review what we experienced over the Christmas on board and can not compare with other cruises. Travel to ship was painless and check in easy debit card details left safe ... Read More
This was our first cruise with TUI / Marella and TBF i can only review what we experienced over the Christmas on board and can not compare with other cruises. Travel to ship was painless and check in easy debit card details left safe code collected we had already got out cabin number at our departure airport so far so good. Took awhile to get luggage but there were a lot of people arriving so there was some leeway from us on that. Cabin was exceptional and i would recommend upgrading to a suit to anyone i will review this in the cabin review. Food was ok , ate in the Orion (deck 11) for breakfast and lunch , and the waiter service on deck 4 three times including the Christmas day gala dinner, and using the 3 speciality restaurants on the other nights where the food was very good fine dining at its best. The hot stone was fun ,cooking your own meat to your liking very nice indeed. It was fun watching the guests coming into the dining room looking around for the tables of two and being disappointed they had been taken lol standing on tip toes looking as far into the restaurant they can... Entertainment was not what i had expected on a cruise i would have liked to see well known entertainers strutting their stuff not young enthusiastic kids screaming into the microphone. Sorry guys you tried your best with the resources you had to hand but you were just too loud for me and others who left during the performances. Bar, well like most but probably everyone were gently pushed into buying the premium drink package so you got premium drinks , better coffee etc. Considering i had paid top whack for my holiday with a £1470 upgrade for our cabin i would have expected this to be included errrr no... tried to buy someone a premium drink on my premium account was told no unless they had a premium account also oh dear not looking good really. But overall service good , fast and pleasant. Internet, again paying for cabin upgrade i would have liked free internet but had to pay £8 for 1 hour or until my MB allowance had been used so what was it an hour or a MB allowance i think the latter. Ship was ok, a little tired though out with ongoing repairs and paining while in port. Friendly crew and staff always wanting to help. Noticeable lack of staff but were told by others who had been on this ship in recent past that this was correct since TUI / Marella had taken over Thompson. Photographers clicking away like they had just been given a camera, leaving the ship, boarding the ship, walking around the ship always there clicking away, we nicknamed them the paparazzi, but we bought the ones we were going to buy anyway gala dinner and first time we boarded ship for the memory boxes. Conclusion wrong cruise for me for first time but enjoyed it to a point as we can just relax anywhere, looking at Asia cruise next year for a more cultural style of holiday as we both like that part of the world. Read Less
Sail Date December 2017
Holiday Review of Thompson (TUI) Marella Discovery 2 Canary islands for one week from 20th October 2017 taken to celebrate our 32nd wedding anniversary We do not normally write reviews and would not have done so now had our complaint ... Read More
Holiday Review of Thompson (TUI) Marella Discovery 2 Canary islands for one week from 20th October 2017 taken to celebrate our 32nd wedding anniversary We do not normally write reviews and would not have done so now had our complaint been dealt with reasonably by TUI the final straw came yesterday when their Senior customer services advisor directors team ANGELA told us that the complaint was closed and the £60 compensation was all we were going to get, to summarise as the issues were not TUI,s problems. See what you think was £60 compensation ok for the following holiday experience? By the way we cancelled the next cruise today and will NEVER cruise with TUI ships again. We arrived on the boat at approx 2 PM and the room was not ready, when the check out time is 8AM. We got back to the room and found it made up wirth two single beds when we had requested on booking the holiday a double bed, we went to reception and they said it would be dealt with by the cabin crew later. We returned to the room after an evening meal and the bed was still two singles we went again to reception to try to resolve the situation, the beds were finally made in to a double at approx 10 PM, when we had been travelling all day were exhausted and wanted nothing more than to sleep. On the following night we were woken in the early hours of the morning by a loud intermittent banging under our starboard side level two out side cabin, the noise continued and at 2.45 AM we complained over the phone to reception, one of the receptionists came down and spoke to us and agreed that the level of the noise was unacceptable and that she would try to find out what was causing it and what could be done about it. We were given various excuses ranging from work going on to something loose in the hold and finally bad weather, at 3.30AM we had had enough and contacted reception again, this time were met in our room and escorted to an interior cabin, with two single beds which we were happy to have, just to get some sleep given that we were now totally exhausted. The issue was not resolved to our satisfaction given that we were told we could continue to use the interior cabin to sleep! When we had paid for a window to wake in the morning being able to see day light and enjoy the view. At 6PM the following day the noise started again this time we went directly to reception and were met by a member of the reception team who was to say the least condescending. We eventually got moved up a deck to the third level port side which was again an outside cabin with a window. The receptionist said “the noise was due to the weather and do not complain to me if you are again disturbed by splashes in your new cabin” we could not believe her attitude! We were made to feel that we should not complain about not being able to sleep while on holiday. Having cruised on both Princess and Royal Caribbean cruises whose level of service was exceptional we thought that the level of service on the Discovery II would be the same as the TUI Spirit ship which we have also been on, this was defiantly not the case. We had booked two trips one being a bike ride with Kyle who was a lovely chap in-fact the ride was basically him and the two of us, he gave us a good day out, the second trip the Navarda walk was however cancelled and the notification of this was via a note under the door this may have been acceptable if nothing else had been a problem but in the circumstances we expected to be given the bad news personally, again very poor customer service. The cancelling notification said we would receive a refund, however we have not at the time of writing received anything. The food on board was disappointing with little variety for example the salads had grated carrot and iceberg lettuce etc however no olives or radishes or cellery or beetroot, at breakfast no black pudding, all of which was available on the TUI Spirit cruise which we went on in April 2017. I had asked for olives and was told they were only available at the bar with a gin and tonic? On complaining by filling in a customer survey, the food improved and a variety of different salad items appeared including olives and fennel. This improvement seems to have been initiated by other people also complaining which resulted in a lot of management people being personally present in the buffet restaurant over the last two days. The shows we found for the week we were on the ship were good however we spoke to a passenger who had been on the ship for two weeks and were told the shows were the same for the second week. Foolishly before we went on the Discovery II we booked to go again on the same ship to the Baltics in August 2018. We know that there is a name change due for the ship we now know feel that we know why. Read Less
Sail Date October 2017
Embarkation was chaos. Queued for two hours in the sun, due to authorities who had one scanner and one lady checker. Need more scanning machines. Bar service on board needs improving, waited 25 minutes for drinks in the Atrium Bar, and ... Read More
Embarkation was chaos. Queued for two hours in the sun, due to authorities who had one scanner and one lady checker. Need more scanning machines. Bar service on board needs improving, waited 25 minutes for drinks in the Atrium Bar, and the same in other bars. Phillopenos very friendly and efficient service on pools decks good, they know the job inside out, but Eastern Europeans never have a smile on their faces and no chat, not really interested, and take ages, maybe they are not trained. Cocktail of the day had a supplement - why? Islanders restaurant excellent food very good with loads of choice. Italian restaurant good. Gallery 47 restaurant not so good. Food and portions have been dramatically reduced. The Dream you got a good choice with 5 courses, Discovery 3 course. No wine waiters either, lucky if you got your glass refilled. Dream wine waiter refilled all the time. Steak was tough, as was the lamb. Our orders were wrong couple of nights with coffee arriving before desserts! Entertainment was average or below, the only talented people were the saxophonist Vernal Oruga, brilliant, and Daniella Beck. Dont do the hop on bus at LasPalmas waste of money like driving round the streets in London. No Captains Gala night, now dress to impress, which many people didnt. Some wore vests, shorts and trainers, should not be. Slippery slope downhill, traditions will be lost. Very sad. On the plus side ship was very nice, and the balcony cabin excellent, was always kept clean. Ship seemed to be very wobbly and unstable compared to others. Thompsons need to get their act together and make vast improvements. May not return on the Discovery. Time to try another cruise line maybe? Seeing as this is their flagship expected more and was disappointed. Read Less
Sail Date September 2017
The ship was tired but maintained character that you will not find on the large newer ships, dining was great with standards matching many others and strive that was better than we had on the Britannia in November. Food and service in ... Read More
The ship was tired but maintained character that you will not find on the large newer ships, dining was great with standards matching many others and strive that was better than we had on the Britannia in November. Food and service in the Bistro is exceptional and well worth the cover charge.. The main entertainment team was poor but Muzzik unlimited and some of the other acts were excellent and more than made up for the lack of talent from the main team. The cruise director was one of the poorest I have seen not even acknowledging people unless they spend most of their time around the pool where he was the centre of attention and the main attraction. The ship had a lot of sway when moving and rolled a lot in the night passages which many found uncomfortable. The captain was not able to be understood during his navigational messages which came across very fast in broken English once a day and unfortunately the safety muster didn't seem to be taken to seriously by those reading from their notes during this.. We only booked 1 excursion and had that refunded at El Hierio where the rep disappeared before we were able to get off the bus and we were left with 200 others wandering around a very run down area where the highlights were watching a man change a tyre or having pics by the bins that littered the streets. Other than that we used local taxis and saved a fortune compared with ship excursion prices, Medira take a hop on hop off yellow bus tour past many of the main sights and the cable car to the top of the region for only 23 euros as opposed to £39 each La Palma beach transfer we used a local taxi for 4 and local bus back for under 20 euros for all of us ..ship £20 each Valverde town transfer ... Save your money and don't bother.... Would I cruise with Thomson again... yes Would I choose a small ship again ...yes Would I opt for a standard room ...No Read Less
Sail Date February 2017
We decided we would like t spend New Year on a cruise. We are experienced cruisers. We have cruised with Thomson at least 15 times on various ships. The Majesty was the least impressive of all the vessels we had sailed on. The ship ... Read More
We decided we would like t spend New Year on a cruise. We are experienced cruisers. We have cruised with Thomson at least 15 times on various ships. The Majesty was the least impressive of all the vessels we had sailed on. The ship itself was in good "nick". The crew kept it extremely clean and perfectly presentable. The crew right from the front desk to garbage person are to be congratulated on their friendliness and professionalism. They did a wonderful job in trying circumstances. "Well done" is what we say! There is 5 eating places on board. We tried all of them. The choice of menu is the same in both the waiter restaurants and is based on a 7 day cycle. This means you get the same choice of food if you stay for 2 weeks. This was a big disappointment for us. The portions are tiny. The starters were just one mouthful and they were gone. I chose to have a T bone steak in the 4 seasons restaurant. Bad choice. I paid 12.95 for the privilege of knawing my way through the tasteless sirloin part which was uncuttable by knife. The filet part was equally tasteless but requiring less "gnawing". We also dined in the Bistro, paying £!9.95 each for what was called a "Gourmet" dining experience. We were totally disappointed. There is just no way this is a "Gourmet" eatery. I enjoyed the escargot , for the rest.....unsatisfactory. Repeating my mistake by ordering a 13 ox T bone steak only to find it must have been part of the same animal I had the previous time. We had a bottle of Champagne delivered to our room on arrival and we took this with us to Le Bistro. Foolish decision. The wine waiter managed to over fill the glasses on two occasions with the Champagne spilling on to the table cover. No apology, no replacement. Spend your money on something else not on T bone steaks in any of the restaurants. We enjoyed the entertainment. It was positively the very best we ever had on any previous cruises. The show team were superb and did a wonderful job each evening. One of them ( Matt Smith from Edinburgh) was outstanding with a great voice and personality to match. He performed a cabaret after one of the shows where he sang the songs of Elvis. He did not try to imitate Elvis or dress up like him, he just used his excellent voice and great presentation to earn a standing ovation and a call for more at the end of his performance. Who says the UK does not have talent! The negative side of this is they repeat the same shows each week meaning you have no new shows on the second week. The resident bad (Muzzik Unlimited) were totally outstanding. They performed each evening in the show lounge as a pre show warm up. We were overwhelmed by their singing ability and brilliant presentation. The guitar player is "something else". The things he did with his guitar were amazing. The two cruise itineraries were absolute rubbish. We spent a whole day (both weeks) visiting La Gomera. Like Hierro(visited the first week only) it is a sparsely populated rock set far out in the North Atlantic. In other ports the ship was berthed mainly in the commercial part of the docks. Walking into town always took 20 - 30 mins.I think in Lanzarote we were docked 5 kms from the town and a shuttle bus only departed every 45 mins and it was necessary to advance book your seat at a cost of £5. We noted the German Thomson ships provided free shuttle transfers. One thing that could be quite unnerving, due to the closeness of most of the ports, the captain stops the engines and allows the ship to drift. This drift lasts for several hours. The captain gives assurances each time that the safety of the ship is paramount and there is no danger in this manoeuvre.Having some experience of the sea and diesel engines in particular, they can prove hard to restart. I am not totally convinced that an other vessel traveling at full speed could be avoided if it's path crosses the path of the drifting ship. We did no shore excursions due to the extremely high cost and the early departure times. We will never choose these two itineraries again and would urge caution to anyone thinking about choosing these destinations. If your physique is of a big nature. prepare for difficulties in the cabin and the shower in particular. On a personal note, we deceived no recognition as returning Thomson cruisers. This is the first time we were ignored like this. For us....very sad experience. Read Less
Sail Date December 2016
We are seasoned cruisers and have sailed with Thomsons before so we are well aware of the standard or thought we were This ship it is rumoured will be going out of service later this year and it really is not before time. She is very ... Read More
We are seasoned cruisers and have sailed with Thomsons before so we are well aware of the standard or thought we were This ship it is rumoured will be going out of service later this year and it really is not before time. She is very tired and unloved and left us with a feeling that as Thomsons know it is its last season they really don't care. That being said the cabin stewards are absolutely brilliant and keep the cabins as clean as is practical but you cannot make a silk purse out of a sows ear I had specifically paid a booking fee so we did not have a restricted view and guess what our view was 98% restricted by a lifeboat unfortunately as the ship was "full" we were unable to change and Thomsons did refund the booking fee but we would have preferred to get what we had paid for. The food was good the service was ok when you consider the time scale and amount of passengers they have to cope with but the portions are inconsistent as is the quality I paid extra for a steak one night and it was okay but not cooked as I requested. Entertainment was repetitive and the show team again was hit and miss we walked out of two shows as the singing was flat and an insult to the original artists they just seem to think we have a captive audience so it doesn't matter The resident bands were all excellent so they are capable of getting good entertainers and as it was Christmas/New Year you would have thought they would have made a special effort What saved the entire holiday were our fellow travellers we met some amazing people and found the majority to be friendly and full of fun which saved the entertainment staff some effort as they took over and really made the game show nights - shame on Thomsons for the prizes surely you can make more of an effort even your staff were embarrassed. Read Less
Sail Date December 2016
This is our eighth cruise with P & O and our third Christmas and New year cruise with them. Although it pains me to say it,standards have fallen on Oceana,don't get me wrong,we still had a great time but little niggles are ... Read More
This is our eighth cruise with P & O and our third Christmas and New year cruise with them. Although it pains me to say it,standards have fallen on Oceana,don't get me wrong,we still had a great time but little niggles are starting to come through. We are fortunate enough to always either have a suite or a mini suite and enjoy the little extras that involves,so when we arrived and were told we weren't entitled to go into the priority lounge we (and others) were not impressed,long story short,after much discussion with port staff we eventually got through,then,once on the ship, were told we were not entitled to go into the champagne lunch,which we have always done in the past also.The woman at reception was very dismissive and more or less said it is what it is.We asked to speak to the priority manageress who then told us "yes you are entitled,there's just been a mix up" not a great start to our holiday,when you pay almost 9K for a holiday,you do not expect to be spoken to that way,or indeed whatever you've paid.We did receive a nice bottle of wine as an apology but that doesn't excuse rudeness by reception. Our cabin was lovely but again,standards not what they were and the cabin steward perhaps needs a little more pointers as how to clean properly,not that I'd ever complain as they do work so so hard,it was just little things,like mirrors not done and dust over the phones and sink not cleaned properly,nothing I couldn't live with.Also the overpowering smell of urine was disgusting in the bathroom,it was enough to make you gag. Dining,again,has gone downhill a tad,although my husband did enjoy his food,the veggie options always seemed to just be heated up and I had rather an upset tummy,so I switched from the separate veggie menu and just chose from the main menu instead,was ok but definitely not 5* dining.I cannot fault any of the waiting staff,they are absolutely brilliant and we had such a laugh with them.so it always baffles me when some reviewers say they are surly or ignore them etc,I have not once seen this,they are amazing. The ship itself is generally clean although the cleaners do tend to not dust everywhere,I even wrote the word "dirty" in some of the dust on the window sill in le club and also the champagne bar,tables rather grubby and dust there too but the ship apart from that is in good nick,we tried really hard to spot rust but didn't see any,so again,I'm not sure if some reviewers are reviewing the correct ship : / On the plus side,the ports were all great,apart from Agadier,where hardly anyone gets off but I don't think P & O are returning to north Africa in the foreseeable future.All the other ports are great to have a stroll through and Madeira is wonderful.The staff are as always an absolute delight,even though we haven't seen some of them in a year,they recognised us instantly,not sure if that is good or bad mind you. Can't comment on much of the entertainment as we don't go into shows,not our cup of tea.just wish P & O would organise some foot tapping bands for round the ship,it's either a pianist (who's ok) a guitaritst or some singer that wouldn't win a karaoke competition,they need good Irish or Scottish music that will have people clapping along,instead of all falling asleep. All in all a good holiday but not a great holiday,will try and stick to the larger ships in future I think,unless Oceana improves Read Less
Sail Date December 2016
Pre curise booking was a nightmare - so many errors - had to go into travel shop three times and was still not sorted by the time we left re flights. Seating on aircraft very compact - upgrade if you can but avoid seats right next to the ... Read More
Pre curise booking was a nightmare - so many errors - had to go into travel shop three times and was still not sorted by the time we left re flights. Seating on aircraft very compact - upgrade if you can but avoid seats right next to the bulkhead in the first row. Staff, service [with a few exceptions] and entertainment in general absolutely first class. Particular credit to our two cabin staff and our waiters . Nice choice of bars, lounges and facilities throughout the ship to suit all ages and tastes from a card room to jubilee lounge. Masses of indoor space even on a full ship [all cabins taken our friends got the last one available]. Very small gym and saunas - didnt use due to risk from virus. Majesty shows her age but is basically comfy if a little worn in places. There are stabilizers - cabins in the middle of the ship move the least!!! Thomsons will only run her until sometime in 2017 so I dont expect a lot of updates to be forthcoming. Pool deck crowded, noisy, facilities withdrawn - days spoilt with no pool or jacuzzis, loungers crammed and hard to find a free one and over crowded, [think seals basking on scrobie sands]. They should never have filled in the extra deck space up there to add the cafe. Top deck food serveries - Cafe Royale closed leading to chaos and jams in the San Marco and long queues to other restaurants. Obviously the ship was in lock down with norovirus - suddenly salt and peppers vanished off tables and all food was handed out only by staff causing chaos. Staff were fervently cleaning absolutely everything - we met various people who had been confined to their cabins by the medical officer. Food - you had plenty of choice and you could find something you liked - but it was obviously done to a very tight budget - so nothing special - ie seafood, steaks etc unless you paid extra. One night we paid £24 for two steaks and they were absolutely fabulous. There was a lot of repetition and on occasion the portions were minuscule, not a lot of green veg.. Puddings were particularly disappointing. As I said I found things I could enjoy but since I did not put on on ounce of weight [a good thing] I wasnt that tempted!!!! I recommend purchasing the drinks package - but the cocktails were very weak! Some odd exclusions - but i was happy with the house wine , cocktails, lemonade and the odd liqueur. Water is not part of the package which as i love fizzy water was a pain. You can purchase on shore leave and bring it back on board! Shore trips rather over priced - in some ports you could easily do your own thing and for a lot less money. Madeira and Grand Canaria particularly interesting and easy to get around. Local buses were very cheap - Grand Canaria Port to old town 1 euro 20 each way!. Trips up Madeira cable car and on land train in La Palma were both worth doing. Organization for embarkation and disembarkation was fantastic [hint take something very colourful to mark your suitcases out when they are lined up with 300 others! Use cable ties to secure.] Suitcases delivered very quickly to cabin. Daily ships news and map of town where docked very informative and helpful. Reception staff charming and helpful. Unfortunately I had paid a LOT of money to upgrade for a quiet cabin with a balcony and what we got was overhead noise from 5am in the morning so loud that it was impossible to sleep through even with ear plugs! This really ruined my week in the same way that people who caught the virus had their week ruined. It turned out to be service trolleys not sun loungers being moved [in the dark?] as suggested by other reviewers. One morning it was 3.50am!!!! Thomsons need to sort this out -! as it effects the most expensive cabins. Hence my marking down value for money and the cabin which is a shame as the cabin was exactly as described in the brochure [so read before you book] and what I was expecting. Check you have no obstructions if you like a clear view from your cabin - some have views that are very obstructed - Thomsons can tell you by what actual percentage!!!!. Overall - the sunshine made up for a lot, we met some lovely people and saw a variety of islands - i am glad there was only one" all day" at sea. The staff are such an asset to the Majesty - they really help to make this a positive experience. Thomsons need to make improvements to their organization and transparency in what they are actually supplying. Read Less
Sail Date January 2016
How lucky are these cruise companies to keep such loyal, hardworking crew ?! On this ship (as on Fred Olsen Boudicca my other review) almost to a "man" they worked hard for long hours regardless of start/finish time whilst ,no ... Read More
How lucky are these cruise companies to keep such loyal, hardworking crew ?! On this ship (as on Fred Olsen Boudicca my other review) almost to a "man" they worked hard for long hours regardless of start/finish time whilst ,no doubt as instructed, remaining energetic, cheerful and courteous. Without this elite standard of relentless service the cruise we've come home from would have sunk without trace. Political-correctness-gone-mad prevents me from penning comments about ethnic origins and contracts up for review versus permanent posts awarded to whatever ethnic group. I loath the gratuity loading system and, this time, opted out.I feel that, somehow, this is an underhand method of massaging the company's wage bill. Instead I generously tipped the many who afforded us special service, spending far more than would have been added to my on board spend. On the reverse side, these diligent crew who were drinks waiters seemed driven beyond the desire to provide a service. Could they be target/commission/threshold motivated ? They frequently chimed into conversations and company with an absence of the commonplace courtesy of their colleagues. However, no great problem. The standard of food was excellent. The menu was varied and imaginative. These people can cook and present fish dishes, by the way ! The restaurants, along with all the other venues, excepting the arena theater to a degree, just aren't commodious enough to COMFORTABLY accommodate all who wish to avail themselves of them. A great percentage of two seater accommodation in the restaurants were no more than multi seater tables split by inches. A squashy backrest served as one seat into the bargain. The seating arrangement in the Tamarind, Havana and red room was so ill designed it made attending the venues not uncomfortable exactly, but not as carefree as one would hope on holiday, let alone a cruise. It wouldn't take an interior designer of note to fathom out furnishing plans in what, otherwise, would do in the perfectly spacious rooms- simply someone with a bit of common sense. Mr. P&O has never tried to get a seat and remain comfortable in these venues, I'll bet. "Top line entertainment" heralds the blurb. It wasn't rubbish. Much of it one could easily turn up at the local or social club and get something akin. Some of it was astounding. There were musicians among the resident group and band who were punching well below their weight. It was a privilege to hear them. They were pushed into the distance by mediocre front artists. No one was urged to dance thanks to the flat atmosphere created by the rooms, stage presence and the entertainment management altogether. One group specialised in music that I love but were unbearable thanks to a terrible imbalance of the individual component musicians. However, entertainment was ever present throughout the day. I, personally, enjoy a lounge type of environment with, perhaps, a pianist or lounge entertainer. The metropolis seemed to be just the thing I was looking forward to. We tried it a couple of times and, whilst the furnishings weren't too badly arranged, the duo were so irritating, twice was sufficient. There's absolutely nothing to say about our balcony cabin nor the steward. If I spent all day in the cabin and on the balcony with the odd cabin serviced breakfast, down for mealtimes in my monkey suite and catch a couple of worthwhile shows-well-I've got my money's worth. I want my wife to be comfortable and treated like a lady. Thanks to my tipping regime, that's precisely what I got. My wife enjoys a swim on a cruise but, the pool areas were so uninviting she gave it a miss. One pool area caters for the smokers (if you enjoy passive smoking take a trip along deck 15) who were ever present and the other for the packed cafe's overflow. Going onto the deck above was somewhat more enjoyable and that is what we did. Take a tip from me. Go on the coach. We went by Cruise Connect. This is like a "get out of jail free card" when embarking and disembarking. I still can't believe the ease of arriving and leaving. Again, political-correctness-gone-mad prevents me from airing my true views. Suffice is to say, a percentage of our fellow passengers didn't seem to fully appreciate nor avail themselves of the high, professional class of service which could be achieved. Value for money ? Undeniably so. Compare this cruise to what would be available on land, considering the sum of all components, there's nothing to touch it. We've returned, however, not having not enjoyed our holiday. To say that would be silly. "Cruising", however, conjures up an impression of sophistication, panache,style, class and the zenith of luxury. I guess the cruise companies are actively working to dispel this profile in order to encourage all comers. I doubt we'll cruise again. Certainly not with P&O. Shame. Read Less
Sail Date January 2016
This was our 3rd cruise, having sailed on the Silhouette and Queen Elizabeth during the last 3 years. Embarkation went really smooth and we were on the ship in no time. One of the first things we noticed was the increased sales pitch from ... Read More
This was our 3rd cruise, having sailed on the Silhouette and Queen Elizabeth during the last 3 years. Embarkation went really smooth and we were on the ship in no time. One of the first things we noticed was the increased sales pitch from all concerned as we wandered around before sailing, everyone seemed to have a mission to sell you a package, wether it be drinks, Internet or spa.this was really off putting as we had not even started to sail yet. After walking around we sat down for lunch and then went for a drink, this is where we found out the most expensive bar prices we have ever encountered, as I cannot drink lager I decided to have some English beer, the price per bottle varied from 9 dollars to 20 dollars per bottle. When we were approached again about a package, we were told English beer was only on the Premium package and after studying the price of the wine it was obviously going to be an expensive trip, so I decided to have the Premium package (I would never ever do this again) so I fell for the salesman patter. The Internet package was sheer extortion knowing that you get free wi-fi in most places now the Celebrity package was just embarrassingly expensive. now to the cruise, the ship was immaculate and was kept clean and impressive throughout the cruise. The food and restaurants were all really good in the ones we ate in, we did not choose to eat in any of the elite restaurants as we felt the food we received in the Moonlight Sonata and Blu restaurant were excellent and did not want to go to any more expense. Houras our waiter in Blu was fantastic and looked after us brilliantly as did most of the staff on the ship, there are however exceptions to this. We went to the Cafe Bacho one day and sat at a table to have a coffee, after 10 mins I went to the counter and asked for a coffee, the assistant asked if it was to take away I said no as we had been waiting 10 mins already, he told me to sit down and wait for table service, I returned to the table and waited for another 20 mins before we were approached by a waitress who took our order, 10 mins later she returned with our order which she had got wrong. It would not have been so bad if we had not witnessed the fun and laughter that the staff were having behind the counter at our expense, this seemed to be quite a regular occurrence. The walkway to the "elite" restaurants is like walking down a darkened alleyway anywhere in the world, why so dark? I believe it is so dark as so as not to see who is in the super elite Michaels Club, as every time we walked past this super exclusive club there was no one in it, apart from one lady member of the staff twiddling her fingers, WHAT A WASTE OF SPACE, come on Celebrity open the room to the masses and revert back to the English pub that used to reside in this position of the ship! our cabin was in aqua class with a balcony and was really adequate for our needs, it was kept spotlessly clean by Rhodora and her team, who all did everything with a smile on their faces and nothing was too much trouble for them. Now to the entertainment, we were told at the start of the cruise that the old cast of the team of entertainers had walked of the ship at the end of the previous cruise and a new team had been assembled for this crew and would need to be trained before they could appear, we appreciated being told this, but found then that the entertainment throughout the ship was very poor. The main shows in the Eclipse theatre were in general very good though there were 2 very poor shows as well.on the Thursday on the way home the new team were ready to perform their new show called Topper everyone on the staff were promoting this show saying how great it was, unfortunately we could not get a seat for the early performance so went for a drink in the passport bar. This is where we noticed how poor the entertainment throughout the ship was,it was like a ghost ship whilst the 1st performance of Topper was going on. When we went to the 2nd performance we did so in total anticipation of a great show, how disappointed can you be. The singer, s were poor and thre was no concept in the production, just everything seemed to be put into creating nice costumes this was a let down, but obviously the staff had to praise the show. A special mention has to go to the Sue the cruise director who obviously through difficult times was always positive and encouraging to the staff and passengers, she has obviously been a professional performer for years and a very good one as her one woman show was really good.to sum up Celebrity has now lost its wow factor to us and we will look at other cruise lines now until we feel that we know that Celebrity has returned to its previous standards and don't try to rip us off with their pricing policy. Read Less
Sail Date September 2015
This was our Fortieth Wedding Anniversary present to ourselves therefore we took a while to choose the ship, unfortunately we didn't take enough notice of the entertainment side as we had cruised on different lines and the ... Read More
This was our Fortieth Wedding Anniversary present to ourselves therefore we took a while to choose the ship, unfortunately we didn't take enough notice of the entertainment side as we had cruised on different lines and the entertainment was fantastic,so unfortunately assumed that this line would be as good, how wrong can you be. The entertainment was sooooo poor, if the theatre didn't appeal to you there wasn't much else on apart from drinking or gambling ( they could have given Las Vegas a run for their money), ok there was a 'Disco', sort of, but nowhere just to sit and listen to good music per se and have a quiet drink, there were several pianos which were covered up so no-one could play them. The theatre was dark & depressive, the lighting poor & inadequate and there was a gloomy feel about it which wasn't helped by any of the acts who were so poor X Factor first auditioners could have done better. They were amateurish to say the least, my husband is a musician and has performed on stage so we know what we're talking about. There were only two acts over the 13 nights that were any good that was a comedienne & singer Sue Curry and a comedian (sorry forgot his name) he was on the last night of the trip. otherwise it was hopeless one act on twice nightly so if they weren't any good that was it, no show entertainment as such. These were not just our points of view we asked a number of fellow passengers what they thought of the entertainment and they all said what a let down it was. Celebrity Cruises Eclipse, GET YOUR ENTERTAINMENT SORTED The only saving grace of the trip was the service given by both our stateroom staff and the Moonlight Sonata Restaurant, receptionist, waiters & waitresses who were excellent. No Need to book any of the so called 'up market' restaurants as the Moonlight Sonata restaurant food & service could not have been bettered. Read Less
Sail Date September 2015
To start with the positive,embarkment and disembarkment excellent,no delays,very well managed,our promenade cabin great space and well maintained by our attendant,food was of a very good standard in main restaurant,service was ... Read More
To start with the positive,embarkment and disembarkment excellent,no delays,very well managed,our promenade cabin great space and well maintained by our attendant,food was of a very good standard in main restaurant,service was excellent,booking our table before sailing was a huge advantage with mytime dining,enjoyed the shows in theatre espcially the ventriloquist and violinist,all the staff worked very hard as usual and were very pleasant at all times.Now the negatives,overcrowding,not good enough that we had to sit on stairs at the price we paid,drink prices outrageous,had to go for a drinks package which was the cheapest option but still expensive,entertainment in the promenade had in my view health and safety issues,it was impossible to move up or down an area which i considered a lovely area to stroll after an evening meal however not on this cruise,no shop stocking normal everyday toiletries,shops with a lot of overpriced stock,the resident band horizon left a lot to be desired,did not play suitable dance music for the age bracket of the audience,on every night .no variety,a definate lack of music at pool,the large screen what a joke ,you couldnt even see it just supplied background noise,we didnt do tours but i object to having to pay for shuttle buses,the one to agadir was a joke,a complete ripoff and led us to believe that we would be dropped in middle,left at taxi rank and a taxi was required to get to markets,some people got money back but we didnt when we complained, our major problem was being left at heathrow 8 hours before departure of our flight,what a disgace and spoiled an otherwise enjoyable holiday,was in contact with airsupport but got no satisfactory explanation,was supposed to be free flights which might explain it Read Less
Sail Date June 2015
Overall I should be giving 4 stars but this would be too may whereas 3 is maybe too little as it was above average. In fact in some departments its absolutely amazing and in others dreadful. The ship is big and impressive but doesnt ... Read More
Overall I should be giving 4 stars but this would be too may whereas 3 is maybe too little as it was above average. In fact in some departments its absolutely amazing and in others dreadful. The ship is big and impressive but doesnt really feel that big once on board. Royal Caribbean had it down to a tee for boarding etc. The cabin was immaculate and very nice and modern. We had an outside balcony. The food takes some getting used too if you've cruised before as its now lots of different restaurants, some where good and some where bad. The best for me was Chops Grille and Wonderland with the worst being Jamie Olivers, I would really recommend you dont eat there as its just a name and the food was bordering on rubbish ! the worst meal we had by far. The big disappointment for me on this cruise was the shows. We go and see each and every show over the cruise but on this cruise we had 2 nights without a show due to the shows being repeated, now 2 nights of no shows was maybe acceptable but we also had 3 shows that would have not got through the early stages of Britains got Talent ! The Hypnotist and Magician where almost embarrassing to watch never mind we saw the exact same hypnotist show lat year :(. The we will rock you show started off slow but did end up being very good, we didnt get t see the The gift as we got held up having a meal in Chops Grille Chefs Table which was also annoying as we where told that would be finished in time to see the show :( I simply cannot really put my finger on why I would not want to go on Anthem Of The Seas again but I wouldn't. I much preferred Independence or Celebrity Eclipse. Read Less
Sail Date June 2015
Having read all the negative thoughts from previous passengers we were determined to not listen to them, make our own minds up and enjoy our holiday. Unfortunately it turned out that we agree with the majority of negative remarks. For us, ... Read More
Having read all the negative thoughts from previous passengers we were determined to not listen to them, make our own minds up and enjoy our holiday. Unfortunately it turned out that we agree with the majority of negative remarks. For us, Britannia is not as nice as other P&O ships we have travelled on. We found the decor drab and dull, the ship doesn't have a personality and public areas don't flow. Yes the balconies are very small, lifts are smaller and seem to have a mind of their own when stopping at required floors, floor areas around the pool areas get extremely wet and slippery and not from swimmers. We were lucky and had a lovely cabin and large balcony which was right at the front of the ship, which we hadn't tried before, giving excellent views and sunbathing. The downsides to that though was it was more windy and bouncy! The food in Epicurean looked wonderful on your plate but was tasteless the night we went. Wonderful choice of food in Horizon restaurant, just difficult to get a table at times. MDR food and service very good. Beach House excellent food. Glass House also,but on bad weather sea days it's difficult to get a table to sit and eat at because people sit at the tables playing cards or reading. Entertainment during the day was extremely limited. Britannia Show Cast were excellent in their 4 evening shows. We found the ship banged loudly and shook/ moved a lot in the bad weather we had. Disembarkation was chaotic as we got in very slightly late for some reason which meant there was delays of about an hour to get off, with no-one organising people. Once off the ship it was bedlam because we were all caught up with people arriving early for their cruise embarkation. For us, we feel P&O had this opportunity to outshine all the other new ships out there, putting together all their successes from their previous ships, but they have got it very wrong. Read Less
Sail Date May 2015
Check-in was ok, we had a little bit of a wait but not bad. Our Seapass card which serves as the room key did not work, we had to try 5 times before they got it right. Apparently a lot of people had the same issue. They eventually came ... Read More
Check-in was ok, we had a little bit of a wait but not bad. Our Seapass card which serves as the room key did not work, we had to try 5 times before they got it right. Apparently a lot of people had the same issue. They eventually came around to each room and did something electronically then they worked. We wasted a lot of time going back and forth and the lines kept growing for the same reason. Our cabin attendant Mardi was great! Our first few nights at the main dining room Sapphire was dreadful! Our waiter had no idea what he was doing, got our meals wrong, we had to send things back. Helen the person in charge of the dining room, changed our table for the rest of the cruise. Vener was wonderful! He had all the meals correct, and he even made paper origomi animals for us each evening. The entertainment was wonderful. The Royal Caribbean singers and dancers are bar none. We did not like the juggler, or the one women show with Andrew Lloyd Weber music. Several people walked out on that one. Our remote for the tv did not work, so we had to have that replaced. We did have new chairs and table on the balcony which was nice. One day after our shore excursion we came back to the ship and there was a 1 1/2 hour wait to get back on board. This did not go over well with any of us. I will say our table mates were wonderful, and I loved the ports of call. Vigo Spain actually gave us a very moving send off. They had the ship's name spelled out on the dock with balloons and about 18-20 people playing bag pipes, drums, etc. I actually cried it was so moving. Then there were 6 sail boats in formation beside our ship for a while. That was magnificent to see and hear. We didn't pack a tux or gown this time, and that was all we saw. We know for next time, it was prim and proper! The staff did remember our anniversary and sang to us with a piece of cake and candle. I liked the food in the Windjammer a lot, but it was difficult to find seats to sit down and eat at. So at times we had to share a table with people we didn't know. One of the biggest disappointments was there is no longer lobster tail served one night during the cruise. You have to pay for it, and I don't think that's right. Read Less
Sail Date April 2015
Left Southampton on the Friday knowing bad weather on way . PO cruises Azure decided not to sail and I believe Fred Olsen ship left but turned back.Got worse during Sat and night into Sunday Hurricane level winds with 30 ft waves. Ship ... Read More
Left Southampton on the Friday knowing bad weather on way . PO cruises Azure decided not to sail and I believe Fred Olsen ship left but turned back.Got worse during Sat and night into Sunday Hurricane level winds with 30 ft waves. Ship certainly thrown about and many first time cruisers [seemed to be a lot] were not too happy. Due to weather Captain had to slow ship down and go towards coast of Portugal. Stopping at Madeira was cancelled My wife and I have not sailed with RCI for about 3 years as recent cruises have been with Celebrity. We are Diamond Level in Crown and Anchor Loyalty Programme [saved this cruise]. Went on this cruise due to dates. We were renewing our wedding vows [ Ruby] . Will not repeat all about ship as really lovely clean ship. LOWS: Ship too big with too many passengers for us. I do not do queues, As an example went for breakfast one morning in main dining room as I fancied Eggs Benedict [Only place they serve same]. Got told I would have to wait for 15 /20 minutes - went to Windjammer. Queues for getting off at the ports and getting back on. Queues for getting ice show tickets for most plus the actual events. Massive queue down the promenade the first day the cigarette price dropped by 15%, but price dropped again 3 days later and again on last sea day. Took the shuttle into Arrecife [ don't - take taxi] and when arrived back at pickup point the queue was massive, and in the usual British spirit all standing complaining!!! Took couple of pictures of queue, and then took taxi to ship for 7 euros. Went with unused shuttle tickets to Guest Relations, got price refunded and also my taxi fare. Totally accept that this ship is for families but should older children not be at school? I have no problems with children as we have 2 of our own. The problem was not with them but the parents who seemed not to care how their children were behaving. Some of the lounges for obvious reasons do not allow children after say 10/11pm . One night I was standing on Promenade just before midnight and I counted 14 children in buggies either sleeping or crying whilst 9 others were running about.In Ben and Jerrys ice cream they have high stools to sit on. Father sat watching his 2 sons about 7/8 continually pushing the stools over and the waiter having to place upright. Never said a word to them. Seemed to be everywhere including casino. I cannot stress enough that I am not a snob. I am a normal working guy, who has been lucky enough to go on a few cruises . There seemed to be a high number of people on board who I would describe as 'non cruisers'. At lunch time one day sitting at table when couple were boasting that they got cruise for under £400 comparing it to Benidorm. Seemed to be that loads of passengers got last minute deals to fill ship up. A lot of males in football tops. One night on way to dinner,outside Schooner bar 2 'football tops' could hardly stand as so drunk. In disco, smoking area, before we went to lunch on last sea day bar staff ejected male at 11.45am as so drunk! Food quality has dropped on this ship and has been altered for UK market , a point I do not agree with. Couple at our dining table were on identical sister ship Freedom of Seas end of last year sailing out of Miami and food was tremendous, with good choice of steaks, lobster etc as the US customers would insist on. We were offered roast beef and Yorkshire pudding 3 of first 5 nights, and on final night on menu was mixed grill with sausage and bacon. I chose NY strip steak one night as usually excellent .What arrived was very poor sirloin. [waiter agreed] HIGHS: Although our Renewal of Vows was expensive, it was excellent and well organised by RCI and on board. Impressive. Initially thought that the photograph package for the renewal was expensive at $199 but actually was cheapest. That price included 5 large 8x10 and approx 20 of 5x7 pics. Buying the pictures individually ranged from $15 - $30 PER PHOTOGRAPH- bit steep . We in D2 balcony cabin and size and cleanliness excellent , and room steward performed duties fine. Had room service brekkie in our room most mornings. Although as mentioned in my opinion the standard of food in main dining room has dropped , I believe in Windjammer it has in fact improved but problem with numbers and finding table. Went to specialty restaurants, Chops and Portofino and service and food is excellent - ate too much. The Diamond Level Loyalty Programme is really worthwhile and certainly would encourage cruisers to remain with RCI. Briefly, on Ind there is a Diamond Members Lounge on deck 14. The Diamond level seapass card opens the door to allow entry . It is open for cereal/ continental breakfast from 8-10 am, good quality speciality coffee 24 hours and from 5-8 pm on offer is hot and cold savoury and sweet canapes and free drinks including wine and spirits. Basically each night before dinner we had about 3 drinks either gin/ton or wine worth approx $500. Also is free photographs, welcome reception, disembark when you want at your leisure, special lunch with champagne etc. Other points: I took Gold drinks package that worked out at approx £19 per bottle and you can ask for some of your wine in any of the restaurants and they keep any unused till following night. Most of the Headliner shows were before our 2nd dinner seating and we were in Diam lounge, but seen some on tv. Comedian seemed fine . Heard better Abba Tribute and magician seemed poor. Entertainers in lounges were of good standard. If event like a quiz was in lounge, it was too small for numbers attending. Did not go but seemed to have bingo every day at least once. You now have the choice of carrying your own cases from ship. Seemed to be chaotic with people dragging cases and taking up most of space in lifts, holding up the process. Finally, this cruise will be remembered as we had a wonderful day renewing our vows, meeting many nice, decent people, especially at our dining table, and the Diamond Experience, but the overall impression is the numbers of people on the ship and the behaviour of a few. Read Less
Sail Date October 2010

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