Liked the itinerary - which unfortunately was changed - once we had boarded. Apparently Cunard were well aware that the ship had a cracked propeller -so our 15 night cruise was changed to include a three day stay in Cadiz - in a dry dock. As the ship was off next on a lengthy ‘ round the world ‘ trip - why not fit the repair in to that cruise ? We were told by the Captain that it was a rare ...
Wanted a Christmas cruise of 7 days duration and having travelled successfully with P&O previously we chose a Canary Island Cruise aboard the Azura.
P&O attract customers in this post covid period by stating that all adults must be fully vaccinated and should have the relevant paper work to demonstrate this. However, nobodies paperwork was checked and P&O can really have no idea on the ...
We love Xmas cruising and have cruised many times with P & O. Disappointing that every time we cruise standards get lower. This time cleaning poor in cabins and around ship. Cabin not vacuumed at all. Drinks selection in bars was poor. They are definitely under staffed in restaurants and bars. Difficult to get a drink. Waiters rushed off their feet although ours were very good. Shops used ...
Pre-Cruise - 3 destinations changed with no reduction in price. Complained to Azamara before we set off and were only given $300 onboard credit as compensation.
Check-In - Some sort of IT failure meant we couldn’t check in for 3 hrs. When IT system came back, even though we’d checked in online pre-cruise, the process of checking paperwork and taking photos etc. took a long time. No drinks, even ...
We bought the drinks package at huge cost, but a fab treat. by day 7 the drink choice was running out. Many of the bar staff told us they didn't have any idea when they would get more on board, and that since covid the choice of alcohol ad been very limited. We asked to cancel the package so they refunded to our on board account and then charged us for what we had left. I am still waiting ...
This November/December, my partner and I (age 40 & 32), along with my parents (age older) were fortunate enough to spend two weeks on board the beautiful Norwegian Star as she transversed the Atlantic on her repositioning voyage from Lisbon to Rio De Janeiro – our first transatlantic crossing. While we had our reservations embarking upon a cruise with so many sea days, we had a wonderful time and ...
What a shame,
Just been on 3rd and last cruise on Azura.
The experience has been cost cutted too far.
The prices no longer reflect value for money in my opinion.
I used to love Azura but after being woken up at 5.30am by cabin on ship shuddering with side engines all draws rattling etc.
Having breakfast and my eggs being "forgotten" by waiter in restaurant, only to bring them 20 ...
I have sailed on 10 plus different lines including Crystal, Azamara, Silver Seas and Seabourn. I really expected Regent to be even better. Instead, it was significantly less good. The service was wanting. Our cabin steward kept failing to stock our refrigerator with requested soft drinks and failed to put the cushions on our deck chairs. At dinner in the main dining room, it sometimes took an ...
I was told that Regent was the top of the line. I have been on 5 Silver Seas and expected the same or better from Regent. I was very disappointed. The room was a penthouse and was much smaller than on other cruise lines for the price I paid. It was poorly set up.. The service was not up to 5 or even 4 star quality. I had to keep asking for water or wine. One woman at my table had to ask 3 ...
Standards have dropped significantly since our last cruise with P & O.
We have cruised many times, and were really looking forward to our first canaries cruise. We treated ourselves to a suite but didn’t select our cabin number at the time of booking. On arrival we were disappointed that our so called partially
covered balcony was fully covered from above by the swimming pool deck and ...