Expectations were high as we flew to South Africa on time {the worry of travelling BA behind us} to find a totally disjointed hotel selected by Silverseas. Well, it’s only one night, it can only get better from here... or so we thought thinking positively.
Next day came and we took a private transfer to the ship. We arrived at the terminal to find around 50 people queuing in front and an hour ...
Our flights, pre/post cruise hotels and transfers were all arranged by Regent. On arrival we were informed that we would be notified about embarkation details - but we weren't. On the morning of embarkation, several hundred guests along with several hundred suitcases were all seen milling around awaiting 5 coaches to take us to Seven Seas Voyager. Two of our party of 4 had mobility problems and ...
Our family have traveled at MSC ships before from Durban South Africa but this last cruise was very disappointing. Boarding took 4 hrs of various queues at the new durban cruise terminal. Ship feels extremely crowded even jf to be expected this time around was extremely crowded, service is extra slow at all areas with what looks like an understaffed ship with very overworked staff. Staff is ...
We selected this cruise to cruise over the Christmas and New Year's Holidays and we had an amazing time. This was our fourth holiday cruise; all with Crystal and on Crystal Serenity. This is also our third voyage since since the inaugural cruise of Crystal this year.
For those who used to like old Crystal, my view is new Crystal is like old Crystal but better.
The crew makes Crystal very ...
Dear Keith1010,
Thank you for sailing with Crystal Serenity once again! We are delighted to have celebrated the holidays together and to hear about your exceptional experience onboard....
Our family cruise over the festive season had had to be cancelled three times because of the tragic pandemic. The cruise was probably the last occasion we could get our immediate family of three generations together for an extended vacation so there was much excitement when we finally set foot on board after all the disappointments over the previous three years.
We nevertheless approached ...
We came back yesterday having spent a couple of days in Barcelona and then a 12-night cruise on the Celebrity Infinity sailing to Lanzarote, Tenerife, La Palma, Casablanca, Tangier, Cadiz, Valencia, Barcelona. The Infinity is the very first ship we ever sailed on, and now with many cruises under our belts, we were looking forward to seeing her again. Last time we had a standard balcony stateroom ...
This was an extremely disappointing cruise. The boat is much older and the passengers where not friendly at all. The staff where friendly for the most part but we where turned away for dinners that we paid for because we did not dress fancy enough for their standards. Some of the staff made fun of my outfits and specifically my hats which fueled the guests prejudice. They where bot really very ...
We choose this cruise as a Christmas and New Year getaway.
Even though we had an inside cabin, it was very comfortable and suited our needs.
We wish to thank Betty (Housekeepng) for looking after our room and brilllant service.
The food in the Cafe on Deck 10 was very good with many thanks to Miriam for making us so welcome.
We don't do Restaurants or such as we are not into big ...
A family member selected this cruise.
Good news: interesting ports, the wait staff (Juan & Clara) were excellent, the food was okay - very good in specialty restaurants. Bad news: everything else. The ship is very worn and tired. The cabin upholstery has holes and the bathrooms need help. For days the ship had no Kleenex. The entertainment was loud and “canned” ( I did like the acrobats ...
This was a 15 day cruise sailing from Cape Town up the West Coast of South Africa to Namibia, back to Cape Town then up the East Cost of South Africa to Mozambique then back to Cape Town. We did the 4 day pre-cruise land program - Winelands and Wildlife, which had us staying in a hotel in downtown Cape Town. That was not a good introduction to Cape Town, South Africa or Regent. The hotel was not ...