Sirena - April 1, 2020

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  • bbqoug
    bbqoug May 24, 2020 1:27 pm

    We also requested our refund on March 14th and are still waiting.

     

    It bothers me that others on the main Oceania board are reporting that they requested their refunds after we did and they have already received their money.

    Many others are still waiting like us.

     

    Oceania definitely could have handled this better.

  • LAC&RJC
    LAC&RJC May 24, 2020 12:53 pm

    we requested our refund on March 14th....so for us it's also been 71 days.....

    if there 90 day estimate was accurate, then only another 19 days to go...

    here's hoping

  • LoveChops
    LoveChops May 24, 2020 12:07 pm

    Hi, we still haven't had our refund, it's been 71 days since we requested it. Oceania just keep telling us "it's moving through the process" , whatever that means 😓😓.

  • LAC&RJC
    LAC&RJC May 24, 2020 12:01 pm

    we are in the UK and we are awaiting our refund....they originally told us approx 90 days to finalise....any updates from fellow cruisers

  • LoveChops
    LoveChops April 28, 2020 2:40 pm

    Still no refund for us. I have checked with Oceania a couple of times and they have said to check back early May, they said they were processing the refunds in order of the request being made. We requested ours on the 14th March.

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