On 2/13/2020 at 5:07 PM, paulinenpeter said:
From Cruise Critic News on the different cruise line updates..... under Norwegian ...
Norwegian Cruise Line has canceled all Norwegian Spirit sailings between April 15, 2020 and December 7, 2020. All sailings during these dates were Asia-based.
Norwegian Jade's current cruise, which departed February 6, has been forced to skip three ports after it was refused entry to Vietnam. This last-minute ruling has resulted in the cancellation of calls to Chan May on February 13, Nha Trang on February 14 and Phu My on February 15. The ship will now spend an additional two days at sea, followed by a visit to the replacement port of Koh Samui, Thailand, on February 15 before ending in Singapore instead of Hong Kong. As compensation for all the changes, passengers will receive a 10 percent refund of the cruise fare paid, a 50 per cent future cruise credit and $200 onboard credit per cabin.
The line has also canceled Norwegian Jade's February 17 voyage. Cruise Critic has contacted Norwegian for comment but has not yet received a response. Cruise Critic message boards member vlnmkr, who is booked on the sailing, posted a letter from the line:
"Due to growing concerns regarding coronavirus in Asia, the ports we planned to visit in Vietnam are no longer open to accepting cruise ships. As omitting Vietnam would substantially change the planned itinerary with no viable replacement, we are forced to cancel the Norwegian Jade sailing on February 17, 2020 from Singapore.
"All guests currently booked on this sailing will receive a full refund that will be processed automatically to the form of payment provided at the time of booking. In addition, and as a goodwill gesture, you will receive a future cruise credit worth 25% towards your future cruise. This credit can used for up to one year from today's date and can be applied towards any of our currently published sailings. "
Vietnam and Thailand were the main reasons we chose this Regent cruise. I understand Regents predicament, but we should be given offers to cancel and/or FCC as most of the other cruise lines are doing.